Senior UX Designer, Messages

📍 Job Overview

Job Title: Senior UX Designer, Messages

Company: Google

Location: Kraków, Lesser Poland Voivodeship, Poland

Job Type: Full-time

Category: User Experience (UX) Design / Product Design

Date Posted: September 3, 2026

Experience Level: Senior (5-10 years)

Remote Status: On-site

🚀 Role Summary

• Lead end-to-end product design for Google Messages' RCS for Business initiatives, focusing on transforming business-customer communication channels.

• Develop user-centered design strategies, creating wireframes, high-fidelity designs, and interactive prototypes for both Android and iOS platforms.

• Mentor junior designers and collaborate closely with cross-functional teams including Product Management, Engineering, and Research.

• Drive design innovation and uphold Google's design language by translating user insights into intuitive and engaging user experiences.

• Contribute to the growth of Android Business Communications (ABC) presence in Europe, shaping the future of mobile messaging for businesses.

📝 Enhancement Note: While the role is titled "Senior UX Designer," the core responsibilities and focus on RCS for Business, monetization, and protection suggest a strong overlap with product design and a strategic influence on Go-to-Market (GTM) operations for new business communication features. The emphasis on transforming texting into a dynamic channel for brands indicates a role that bridges user experience with business objectives and revenue generation potential.

📈 Primary Responsibilities

• Craft comprehensive user flows, wireframes, storyboards, and high-fidelity mockups for the RCS for Business platform, ensuring a seamless and rich two-way communication experience.

• Develop interactive prototypes to effectively communicate design concepts, validate user journeys, and guide development teams toward faithful implementation.

• Conduct user research and leverage insights to inform design decisions, iterating on designs based on user feedback, peer reviews, technical constraints, and evolving market dynamics.

• Collaborate with Product Managers and Engineers to define product requirements and translate them into intuitive and user-friendly design solutions that align with Google's design principles.

• Provide mentorship and design direction to junior UX designers, fostering a collaborative and growth-oriented team environment.

• Champion Google's design language and user-centered design principles across all product development stages, from concept to launch and beyond.

• Support front-end engineering teams by providing clear design specifications and guidance to ensure accurate implementation of designed features.

• Analyze market trends and competitive landscapes to identify opportunities for innovation and differentiation in the business messaging space.

• Contribute to the strategic vision for Messages Monetization and Protection, ensuring designs support both user needs and business objectives.

📝 Enhancement Note: The responsibilities highlight a strategic role in shaping a nascent business communication channel. This involves not just design execution but also influencing product strategy and potentially contributing to the operationalization of new revenue streams through RCS for Business. The emphasis on iterating based on market dynamics and technical constraints is crucial for revenue operations and GTM success.

🎓 Skills & Qualifications

Education:

• Bachelor's degree in Design, Human-Computer Interaction, Computer Science, a related field, or equivalent practical experience.

• Master's degree in a related field is preferred, indicating a strong academic foundation in design principles and user research. Experience:

• Minimum of 6 years of progressive experience in product design or UX design.

• 8 years of experience in product design or UX design is preferred, with a proven track record of delivering impactful user experiences.

• Demonstrated experience in shepherding end-to-end features through the full lifecycle of design, from initial concept and research to final implementation and post-launch iteration. Required Skills:

• Product Design: Proven ability to design complex, consumer-facing applications with a focus on usability, intuitiveness, and aesthetic appeal.

• UX Design & Interaction Design: Deep understanding of user-centered design methodologies, interaction patterns, and information architecture.

• Wireframing & Prototyping: Proficiency in creating low-fidelity wireframes, user flows, and high-fidelity interactive prototypes using industry-standard tools.

• User-Centered Design: Strong commitment to understanding user needs and translating them into effective design solutions.

• Portfolio: A strong, viewable portfolio showcasing end-to-end design projects, demonstrating problem-solving skills, design process, and final outcomes.

• Cross-functional Collaboration: Experience working effectively within multidisciplinary teams of designers, researchers, engineers, content strategists, and product managers.

• Design Storytelling: Ability to articulate design decisions, rationale, and impact clearly and persuasively to stakeholders.

Preferred Skills:

• Mobile Application Design: Specific experience designing for native mobile consumer applications, including considerations for various device types and screen sizes (Android and iOS).

• RCS for Business: Familiarity or experience with Rich Communication Services (RCS) and its application in business-to-consumer (B2C) communication.

• Monetization & Protection Design: Experience designing features related to revenue generation or user protection within digital products.

• Mentorship: Experience guiding and mentoring junior designers, providing constructive feedback and fostering their professional growth.

• Google Design Language: Understanding or experience working with established design systems and style guides, particularly Google's.

• User Research: Experience conducting and synthesizing user research to inform design strategy.

📝 Enhancement Note: The emphasis on a strong portfolio and end-to-end feature lifecycle management is critical for senior operations roles. Candidates should be prepared to showcase how their design decisions directly influenced business outcomes, user adoption, or revenue. The mention of RCS for Business and monetization suggests a need for candidates who understand how UX can drive commercial success.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• End-to-End Case Studies: Showcase 3-5 comprehensive case studies detailing the entire design process from problem definition, user research, ideation, wireframing, prototyping, user testing, and final implementation, with a clear emphasis on the impact of your design decisions.

• Problem-Solution Framing: For each case study, clearly articulate the user problem or business challenge addressed and how your design solution effectively resolved it.

• Iterative Design Process: Demonstrate how you incorporated feedback (user, peer, technical) and adapted designs throughout the project lifecycle.

• Metrics & Impact: Quantify the success of your designs wherever possible. Include metrics related to user engagement, conversion rates, task completion, or business objectives that your designs helped achieve.

• Cross-functional Collaboration Evidence: Include examples of how you collaborated with engineering, product management, and research teams, highlighting communication strategies and conflict resolution.

Process Documentation:

• User Flow Diagrams: Showcase examples of detailed user flow diagrams created to map out complex user journeys and identify potential friction points.

• Wireframing & Prototyping Examples: Provide examples of your wireframes and interactive prototypes, demonstrating their complexity and how they were used to test concepts and guide development.

• Design System Adherence/Contribution: If applicable, include examples of how you worked within or contributed to design systems, ensuring consistency and scalability.

• Design Rationale Documentation: Evidence of how you documented and presented the rationale behind design choices, linking them to user needs and business goals.

📝 Enhancement Note: For a senior role at Google, particularly one involving new business initiatives like RCS for Business, the portfolio must go beyond just visual design. It needs to demonstrate strategic thinking, a deep understanding of user-centered design principles applied to business objectives, and the ability to influence cross-functional teams. The emphasis on metrics and ROI is crucial for demonstrating impact and alignment with revenue-generating goals.

💵 Compensation & Benefits

Salary Range:

• Estimated Range: zł348,000 - zł356,000 PLN per year.

• Methodology: This estimate is based on the provided salary range for Poland (zł348,000 - zł356,000 PLN) and industry benchmarks for Senior UX Designers in major tech hubs like Kraków, considering Google's compensation philosophy and the competitive nature of the market. The range reflects a senior-level position with significant responsibilities in a leading technology company.

Benefits:

• Annual Bonus Target: A performance-based bonus target of 15% of base salary, directly linking individual and company performance to compensation.

• Equity: Stock options or grants, providing long-term financial upside and ownership in Google's success.

• Comprehensive Health Coverage: Including medical, dental, and vision insurance for employees and their dependents.

• Retirement Savings Plan: Such as a pension scheme or 401(k) equivalent, supporting long-term financial planning.

• Paid Time Off: Generous vacation days, sick leave, and public holidays.

• Parental Leave: Supportive policies for new parents.

• Professional Development: Opportunities for continuous learning, training, and conference attendance.

• Wellness Programs: Resources and initiatives promoting employee well-being.

• Employee Assistance Programs: Confidential support services for personal and professional challenges.

Working Hours:

• Standard: Approximately 40 hours per week, typical for full-time roles in the tech industry.

• Flexibility: While on-site, Google often offers a degree of flexibility in daily schedules, allowing for work-life balance, contingent on team needs and project deadlines.

📝 Enhancement Note: The estimated salary range is derived directly from the input data. The benefits listed are typical for major tech companies like Google and are tailored to appeal to senior professionals seeking comprehensive support and long-term incentives. The bonus target and equity are particularly relevant for roles that have a direct or indirect impact on business growth and monetization.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology (Internet Services, Software, Consumer Electronics)

Company Size: Large Enterprise (over 10,000 employees)

Founded: 1998

Company History: Founded by Larry Page and Sergey Brin, Google has grown from a search engine company into a global technology giant, renowned for its innovation, data-driven approach, and commitment to organizing the world's information. Its culture emphasizes ambitious goals, rapid iteration, and a user-first philosophy.

Team Structure:

• Cross-functional UX Team: The UX team operates within a larger product organization, likely comprising several specialized UX designers, researchers, content strategists, and potentially UX engineers.

• Reporting Structure: Senior UX Designers typically report to a UX Manager or Director, who oversees multiple design teams and strategic initiatives. They will work closely with Product Managers and Engineering Leads for specific product areas.

• Collaboration Patterns: Collaboration is highly integrated, with designers working daily alongside engineers and product managers. The role involves influencing design direction and mentoring junior team members, indicating a leadership component within the team.

Methodology:

• User-Centered Design (UCD): The core methodology, ensuring all design decisions are grounded in a deep understanding of user needs and behaviors.

• Data-Driven Decision Making: Insights from user research, A/B testing, and product analytics are crucial for informing design iterations and strategy.

• Agile Development: Design processes are integrated into agile development cycles, requiring flexibility and rapid iteration.

• Design System Utilization: Reliance on established design systems (like Material Design) for consistency and efficiency, while also being open to evolving them.

Company Website: https://www.google.com

📝 Enhancement Note: Google's culture is famously data-driven and user-focused. For an operations-oriented role like this, understanding how design impacts user adoption, engagement, and potentially monetization is key. The emphasis on cross-functional collaboration and agile methodologies means candidates must be adept at working within fast-paced, iterative environments.

📈 Career & Growth Analysis

Operations Career Level: Senior Individual Contributor (IC) with potential for leadership.

This role represents a senior individual contributor position, signifying a high level of expertise and autonomy. The Senior UX Designer is expected to lead design efforts for critical product areas, influence strategic direction, and mentor junior staff. This level is a crucial stepping stone for those aspiring to become Principal Designers, Design Leads, or move into management roles within UX or Product. The focus on a "nascent" team and new initiatives (RCS for Business) also presents an opportunity to shape the team's processes and impact from an early stage.

Reporting Structure:

The Senior UX Designer will likely report to a UX Manager or Director of Product Design. They will work in close partnership with Product Managers responsible for Messages Monetization and Protection, and Engineering Leads overseeing the development of RCS for Business features. This structure necessitates strong communication and collaboration skills to align diverse stakeholder interests.

Operations Impact:

The impact of this role extends beyond traditional UX. By shaping the RCS for Business experience, the designer will directly influence how brands communicate with customers, potentially unlocking new revenue streams for Google and its partners. Design decisions will impact user adoption of RCS, brand engagement metrics, and the overall effectiveness of business communications, contributing to the monetization and growth strategy of the Messages product.

Growth Opportunities:

• Specialization: Deepen expertise in business communications, monetization strategies, and cross-platform (Android/iOS) design within the messaging domain.

• Leadership Development: Opportunity to lead design initiatives, mentor junior designers, and potentially shape the direction of the RCS for Business UX team.

• Cross-Functional Mobility: Potential to transition into Product Management, UX Research leadership, or GTM strategy roles, leveraging a deep understanding of user needs and business objectives.

• Design System Evolution: Contribute to the evolution and application of Google's design language and systems for new product categories.

• Industry Influence: Shape the future of business messaging and contribute to industry standards in areas like RCS for Business.

📝 Enhancement Note: The growth analysis emphasizes how a UX role at Google, especially in an emerging area like RCS for Business, can have significant strategic and commercial impact, aligning closely with revenue operations and GTM objectives. The career progression paths highlight opportunities for specialization and leadership within the design field or adjacent operational roles.

🌐 Work Environment

Office Type: Primarily on-site with potential for hybrid flexibility, typical for Google's global offices.

Google's Kraków office is a modern workspace designed to foster collaboration and innovation. While the role is listed as on-site, Google is known for offering a degree of flexibility to its employees, balancing the need for in-person collaboration with individual work preferences.

Office Location(s):

• Kraków, Poland: The primary work location will be Google's office in Kraków. This location serves as a hub for engineering and design talent within Europe.

Workspace Context:

• Collaborative Spaces: The office will feature open work areas, meeting rooms, and collaboration zones designed to encourage spontaneous interaction and team brainstorming sessions.

• Tools & Technology: Access to state-of-the-art hardware, software, and internal Google tools necessary for advanced UX design, prototyping, and communication. This includes high-performance workstations and reliable network infrastructure.

• Team Interaction: The environment is conducive to frequent interaction with designers, researchers, product managers, and engineers, fostering a dynamic and supportive work atmosphere. Opportunities for informal knowledge sharing and design critiques are abundant.

Work Schedule:

• Standard full-time hours (approx. 40 hours/week) are expected.

• While core hours likely exist for team synchronization, Google typically offers flexibility in daily start and end times, allowing employees to manage their schedules effectively around project needs and personal commitments.

📝 Enhancement Note: The on-site requirement at Google's Kraków office suggests a need for candidates who thrive in a collaborative, in-person environment. The description emphasizes access to cutting-edge tools and a culture that supports cross-functional interaction, which is vital for efficient GTM planning and execution.

📄 Application & Portfolio Review Process

Interview Process:

1. Online Application & Portfolio Submission: Submit resume and a link to your portfolio. Ensure your portfolio clearly highlights relevant UX and product design experience, especially for mobile and business communication platforms.

2. Recruiter Screen: An initial call with a recruiter to discuss your background, experience, career aspirations, and fit with Google's culture and the role's requirements.

3. Hiring Manager Interview: A discussion with the hiring manager focusing on your experience, approach to design challenges, leadership potential, and specific examples from your portfolio. Expect questions about your approach to mentoring and cross-functional collaboration.

4. Design Portfolio Review & Whiteboarding Session: A deep dive into your portfolio with 1-2 senior designers or design leads. This typically involves presenting 1-2 key case studies and discussing your design process, rationale, and impact. You may also be asked to solve a design problem on a whiteboard or digital equivalent, demonstrating your problem-solving skills and thought process under pressure.

5. Cross-Functional Interviews: Interviews with Product Managers and Engineers to assess your ability to collaborate effectively, understand technical constraints, and align design with product strategy and business goals.

6. "Googliness" Interview: An interview focused on assessing cultural fit, including collaboration style, problem-solving approach, comfort with ambiguity, and alignment with Google's values.

7. Team Lead/Director Interview (Optional): Sometimes a final interview with a Design Director or Team Lead to confirm overall fit and strategic alignment.

Portfolio Review Tips:

• Curate Strategically: Select case studies that best demonstrate your experience with mobile consumer applications, end-to-end design processes, and ideally, any experience related to messaging, business communications, or monetization.

• Focus on Impact: For each case study, clearly articulate the problem, your role, your process, and the quantifiable impact of your design decisions (e.g., increased engagement, improved conversion, user satisfaction scores).

• Show, Don't Just Tell: Use visuals, wireframes, prototypes, and user flow diagrams effectively. Explain your design rationale clearly and concisely.

• Highlight Collaboration: Emphasize how you worked with engineering, product, and research teams, and how you navigated trade-offs.

• Prepare for Questions: Be ready to discuss your design choices, how you handled feedback, and what you would do differently.

Challenge Preparation:

• Understand the Context: Research Google's product philosophy, design principles (especially Material Design), and the specific challenges of the Messages product and RCS for Business.

• Practice Whiteboarding: Be comfortable sketching ideas and user flows quickly and clearly on a whiteboard. Practice explaining your thought process verbally as you draw.

• Scenario-Based Questions: Prepare for questions about how you would approach specific design problems, handle difficult stakeholders, or mentor junior designers.

• Business Acumen: Since this role has a commercial angle, be ready to discuss how design contributes to business objectives and revenue generation.

📝 Enhancement Note: The interview process at Google is rigorous and multi-faceted. For this role, candidates must be prepared to demonstrate not only strong UX skills but also strategic thinking, business awareness, and the ability to mentor and collaborate. The portfolio review is a critical component, requiring a clear articulation of impact and process.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping Software: Figma (highly probable, given industry trends and Google's likely adoption), Sketch, Adobe Creative Suite (Illustrator, Photoshop), InVision, ProtoPie.

• User Flow & Wireframing Tools: Miro, Lucidchart, Whimsical.

• Project Management: Jira, Asana, or internal Google tools for task tracking and workflow management.

Analytics & Reporting:

• Internal Google Analytics Tools: Proprietary platforms for tracking user behavior, engagement metrics, and conversion funnels.

• A/B Testing Platforms: Tools to design, run, and analyze experiments for design optimization.

• Data Visualization Tools: Potentially internal tools or common platforms for presenting data insights.

CRM & Automation:

• Not directly applicable for UX Designer: While the role interacts with teams that use CRMs, the designer's primary focus is not on CRM management or automation tool configuration. However, understanding how business communications integrate with CRM systems could be beneficial.

Collaboration & Communication:

• Google Workspace: Gmail, Google Calendar, Google Meet, Google Chat, Google Docs, Sheets, Slides.

• Internal Communication Platforms: Google's internal tools for team communication and knowledge sharing.

📝 Enhancement Note: While the UX Designer is not expected to be an expert in CRM or automation tools, understanding their role in the overall GTM and revenue operations ecosystem is a plus. The emphasis should be on proficiency with industry-standard design and prototyping tools, and the ability to leverage data and analytics for design decisions.

👥 Team Culture & Values

Operations Values:

• User Focus: "Focus on the user and all else will follow" is Google's foundational principle. All design decisions must prioritize user needs, usability, and delight.

• Data-Driven: Decisions are informed by data from user research, analytics, and experimentation, ensuring a rigorous and objective approach to design.

• Innovation & Ambition: A culture that encourages bold ideas, tackling complex problems, and pushing the boundaries of what's possible.

• Collaboration: Strong emphasis on teamwork, open communication, and leveraging diverse perspectives from cross-functional teams.

• Excellence & Quality: A commitment to delivering high-quality, polished, and reliable products that meet Google's standards for excellence.

• Impact & Ownership: Taking initiative, owning projects, and driving measurable results that contribute to Google's mission and business objectives.

Collaboration Style:

• Integrated Teams: Designers work seamlessly within product teams, fostering close relationships with engineers and product managers.

• Open Feedback Culture: A willingness to give and receive constructive feedback on designs, fostering continuous improvement.

• Knowledge Sharing: Active participation in design critiques, internal forums, and documentation to share learnings and best practices.

• Iterative Process: Embracing an iterative approach where designs are constantly refined based on feedback and new insights.

📝 Enhancement Note: For a role focused on a new business initiative, embracing ambiguity and demonstrating a proactive, collaborative approach will be highly valued. The candidate should be able to articulate how they embody these values in their daily work and design process.

⚡ Challenges & Growth Opportunities

Challenges:

• Defining a Nascent Market: Shaping user experiences for RCS for Business, a relatively new channel, requires navigating market ambiguity and defining best practices from the ground up.

• Balancing User Needs with Business Objectives: Integrating monetization and protection features while maintaining a positive user experience requires careful trade-offs and innovative design solutions.

• Cross-Platform Consistency: Ensuring a cohesive and high-quality experience across both Android and iOS devices, while respecting platform conventions.

• Mentoring and Leadership: Effectively mentoring junior designers and influencing design direction for a growing team requires strong leadership and communication skills.

• Technical Constraints: Working within the technical limitations of messaging platforms and evolving standards like RCS.

Learning & Development Opportunities:

• Deep Dive into Business Communications: Gain specialized expertise in B2C messaging, brand communication strategies, and monetization models within digital products.

• Advanced Design Mentorship: Opportunities to learn from and collaborate with some of the world's leading UX designers and product leaders.

• Cross-functional Skill Development: Enhance skills in product strategy, user research methodologies, and working closely with engineering teams.

• Industry Conferences & Workshops: Access to resources for attending relevant UX and technology conferences, and participating in workshops to stay abreast of industry trends.

• Leadership Training: Potential for formal leadership training and development programs offered by Google for senior employees.

📝 Enhancement Note: The challenges highlight the strategic nature of this role, requiring adaptability and a proactive approach to problem-solving. The growth opportunities emphasize continuous learning and professional development within a leading tech environment, particularly in a cutting-edge area of digital communication.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to define a user experience for a completely new product or market. What was your process, and what were the key challenges?" (Focus on your ability to navigate ambiguity and establish design foundations.)

• "How do you balance user needs with business objectives, especially when monetization is involved? Provide an example." (Showcase your understanding of commercial impact and user-centric monetization.)

• "Walk me through your process for mentoring a junior designer. What are your key principles for providing feedback and fostering growth?" (Demonstrate leadership and team development capabilities.)

• "How would you approach designing a two-way rich messaging experience for businesses on mobile devices? What are the key considerations for user experience and business value?" (Assess your strategic thinking for RCS for Business.) Company & Culture Questions:

• "What do you admire most about Google's design philosophy or products, and how do you see yourself contributing to it?" (Show your alignment with Google's values and design principles.)

• "Describe a situation where you had to collaborate with engineers or product managers who had conflicting priorities. How did you resolve it?" (Assess your cross-functional collaboration and negotiation skills.)

• "How do you stay updated on the latest trends in UX design, mobile technology, and business communications?" (Demonstrate your commitment to continuous learning.) Portfolio Presentation Strategy:

• Structure for Impact: For each case study, start with a clear problem statement and your role, followed by your process, key design decisions, and finally, the measurable outcomes and impact.

• Visual Storytelling: Use high-quality visuals, including wireframes, mockups, prototypes, and user flow diagrams, to illustrate your process and solutions.

• Articulate Rationale: Be prepared to explain why you made specific design choices, linking them back to user research, business goals, or design principles.

• Quantify Success: Whenever possible, present metrics that demonstrate the effectiveness of your designs (e.g., conversion rates, engagement, task completion time, user satisfaction).

• Be Coachable: Show that you are open to feedback and discussion, demonstrating a collaborative and iterative mindset.

📝 Enhancement Note: Interview preparation for Google requires a deep understanding of their design philosophy and a proven ability to articulate impact. Candidates should be ready to discuss strategic design decisions, cross-functional collaboration, and how their work contributes to business success, especially in the context of new product initiatives.

📌 Application Steps

To apply for this Senior UX Designer position at Google:

• Submit your application: Navigate to the Google Careers page and submit your resume and a link to your portfolio through the official application portal.

• Curate Your Portfolio: Ensure your portfolio prominently features 2-3 detailed case studies that highlight your experience in mobile consumer applications, end-to-end design processes, and ideally, any work related to messaging, business communications, or monetization. Quantify the impact of your designs.

• Tailor Your Resume: Optimize your resume to include keywords from the job description, such as "Product Design," "UX Design," "Interaction Design," "RCS," "Mobile Application Design," "Cross-functional Collaboration," and "Mentorship." Clearly articulate your years of experience and key achievements.

• Prepare for Interviews: Research Google's design principles (Material Design), product strategy for Messages, and the RCS for Business initiative. Practice articulating your design process, rationale, and impact for your portfolio case studies. Prepare for whiteboarding exercises and behavioral questions.

• Research Google's Culture: Familiarize yourself with Google's values and collaborative approach. Be ready to discuss how your working style aligns with their culture, particularly the "Focus on the user" principle.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.