UX Designer

📍 Job Overview

Job Title: UX Designer

Company: Practice By Numbers

Location: Gurugram, Haryana, India

Job Type: Full-time

Category: Product Design / UX Design

Date Posted: 2026-09-03

Experience Level: Mid-Level (2-5 years)

Remote Status: On-site

🚀 Role Summary

• Owns end-to-end product design lifecycle for a B2B SaaS platform, encompassing web applications, mobile, and kiosk interfaces.

• Drives problem framing, user flow creation, information architecture, wireframing, and high-fidelity UI design using Figma.

• Conducts user research and validation through usability testing, product analytics, and stakeholder interviews to inform design decisions.

• Collaborates closely with Product Managers and Engineers on a distributed team, ensuring seamless design handoff and implementation.

• Contributes to and maintains an evolving design system, ensuring consistency and efficiency across the product suite.

📝 Enhancement Note: This role is specifically for an on-site UX Designer in Gurugram, India, requiring a strong focus on B2B SaaS product design within a fast-paced, data-dense environment. The emphasis on end-to-end ownership and collaboration with US-based teams, particularly the Senior Designer, highlights the need for strong communication and self-direction.

📈 Primary Responsibilities

• Conceptualize and design user flows, information architecture, wireframes, and high-fidelity UI mockups for web applications, responsive web, mobile, and kiosk interfaces, including various states like empty, loading, and error.

• Develop interactive prototypes to effectively communicate design intent and facilitate user testing prior to engineering development.

• Execute redesigns and incremental improvements on existing screens, ensuring a continuous enhancement of the user experience.

• Engage with internal stakeholders (CX, Support, Sales) and end-users to deeply understand workflows and gather requirements before initiating the design process.

• Conduct lightweight usability tests and design reviews, integrating findings to iterate on designs and improve user satisfaction.

• Leverage product analytics and support tickets as critical inputs for data-informed design decisions.

• Actively work within and contribute to the company's design system, identifying and resolving inconsistencies in components, patterns, and tokens.

• Produce detailed specifications and ensure clear handoffs to engineering, covering states, responsive behavior, edge cases, and interaction details.

• Conduct design reviews of implemented features, collaborating with engineering to address discrepancies and ensure design fidelity.

• Apply fundamental accessibility principles, including contrast, hierarchy, keyboard navigation, and touch targets, to ensure inclusive design.

• Utilize AI design tools alongside established tools like Figma to streamline the design implementation process.

• Partner with Product Management from the initial problem statement phase, proactively identifying edge cases and potential challenges.

• Participate actively in agile ceremonies such as grooming, sprint planning, and product reviews with distributed teams.

• Present and articulate design decisions with clear reasoning, demonstrating the ability to receive and incorporate critique from senior design and product management.

📝 Enhancement Note: The responsibilities emphasize a hands-on approach to UX design, requiring the candidate to manage the entire design process from discovery to implementation. The inclusion of "AI design tools" alongside Figma indicates a forward-thinking approach to design tooling and efficiency.

🎓 Skills & Qualifications

Education:

• Preferred: Formal design education, such as a B.Des or M.Des in Interaction Design, Communication Design, or HCI.

• Required: Bachelor's degree in a relevant field or equivalent practical experience. Experience:

• 2+ years of core UX design experience in an internet or software product company, with a strong preference for B2B/B2C SaaS, consumer internet, or product-led platforms.

• Proven experience designing products that have shipped and successfully gone through the release cycle.

• Experience designing for complex, data-dense screens, including tables, dashboards, filters, and settings. Required Skills:

• Strong command of Figma, including proficiency in components, variants, auto layout, prototyping, and shared libraries.

• Solid understanding of interaction design and information architecture fundamentals, including hierarchy, layout, typography, and states.

• Ability to design and work effectively within an established design system, rather than creating bespoke designs for each screen.

• Clear and concise written and verbal English communication skills, enabling effective explanation of design decisions to US-based stakeholders without immediate meetings.

• Experience with designing for web, responsive web, mobile, and kiosk applications.

• Familiarity with designing for various states: empty, loading, error, and permission states. Preferred Skills:

• B2B SaaS or multi-tenant product experience.

• Experience in regulated domains such as healthcare or fintech.

• Experience with conversational or voice interfaces.

• Demonstrated contribution to building or maintaining a design system.

• Working knowledge of HTML/CSS to understand development costs and feasibility.

• Exposure to and practical application of AI-assisted design tooling in daily workflows.

📝 Enhancement Note: The required skills highlight a need for strong technical proficiency in Figma and a deep understanding of UX principles. The preferred skills point towards specific industry experience and advanced tooling knowledge that would make a candidate stand out. The emphasis on clear English communication for remote collaboration is crucial.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio is mandatory for application.

• Must include 2-3 detailed case studies showcasing the entire design process: problem identification, user research, design decisions, problem-solving approaches, and the final shipped outcome.

• Case studies should demonstrate the candidate's ability to turn product requirements and user problems into tangible design solutions.

• Evidence of designing products that have been successfully released to market. Process Documentation:

• Demonstrations of how the candidate approaches problem framing and user flow creation.

• Examples of information architecture design and wireframing techniques.

• Prototypes illustrating interaction design and user journey mapping.

• Documentation of usability testing methodologies and how findings influenced design iterations.

• Examples of contributions to or utilization of design systems, including component usage and pattern application.

• Clear specifications and handoff documentation provided to engineering teams.

• Application of accessibility fundamentals in design deliverables.

📝 Enhancement Note: The portfolio is explicitly stated as a mandatory requirement, with a strong emphasis on case studies that detail the entire design process and tangible outcomes. This indicates that the hiring team will rigorously evaluate the candidate's problem-solving abilities and design execution.

💵 Compensation & Benefits

Salary Range:

• Based on industry benchmarks for a Mid-Level UX Designer with 2-5 years of experience in Gurugram, India, the estimated annual salary range is ₹8,00,000 to ₹15,00,000. This range accounts for the specific B2B SaaS product focus, the need for end-to-end ownership, and the requirement for some overlap with US working hours. Benefits:

• Competitive salary package.

• Opportunity to work on a leading dental practice management SaaS platform.

• Exposure to AI-powered patient communication tools.

• Collaborative work environment with US-based teams.

• Professional development opportunities within a growing design team.

• Standard Indian employment benefits (e.g., health insurance, provident fund, paid time off) are expected. Working Hours:

• Primarily Indian Standard Time (IST), 10 AM – 5 PM.

• Requires some evening overlap with US teams, typically until 9 PM – 11 PM IST, as needed for collaboration.

• Work Mode: In-office.

📝 Enhancement Note: A specific salary range has been estimated based on the role's requirements, experience level, and location in Gurugram, India. The note about evening overlap with US teams is crucial for candidates to understand the working hour expectations.

🎯 Team & Company Context

🏢 Company Culture

Industry: Software as a Service (SaaS), specifically focused on Dental Practice Management. The company operates in a competitive B2B software market, emphasizing product-led growth and customer success for its 1,500+ practices.

Company Size: The job description implies a relatively small, agile team, especially within the Gurugram office, with a larger distributed team. The company serves over 1,500 practices, indicating a significant customer base and operational scale.

Founded: Not specified, but the company has established a significant user base (1,500+ practices) and a multi-faceted product suite (practice management, VoIP, payments, analytics, AI communication), suggesting several years of operation and product development.

Team Structure:

• The design team is small, with the Gurugram UX Designer reporting to a Senior Designer based in the US.

• This role involves close collaboration with Product Managers and Engineers located in Gurugram.

• The candidate will be the primary design presence in the Gurugram office, acting as a key liaison for design matters. Methodology:

• Data-driven design decisions, utilizing product analytics and support ticket insights.

• Agile development methodologies, with a two-releases-per-month cadence.

• Emphasis on user-centric design, validated through usability testing and stakeholder feedback.

• Collaborative approach to problem-solving, involving cross-functional teams from product inception.

• Iterative design process, with a focus on both new feature development and continuous improvement of existing interfaces.

Company Website: practicenumbers.com

📝 Enhancement Note: The company culture appears to be fast-paced, data-driven, and focused on delivering value to dental practices through technology. The distributed team structure necessitates strong communication and self-management skills.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Mid-Level UX Designer, requiring 2+ years of experience and the ability to work independently on end-to-end design projects. The "IC" (Individual Contributor) designation means the focus is on design execution and ownership rather than management.

Reporting Structure: Reports directly to the Senior Designer (US-based), indicating a clear line of mentorship and oversight. Collaboration with local Product Managers and Engineers is also a key aspect of the reporting and working dynamic.

Operations Impact: The UX Designer's impact is directly tied to the usability and effectiveness of Practice by Numbers' SaaS platform. By improving user flows, simplifying complex data interactions, and enhancing overall user experience, the designer contributes to increased customer adoption, retention, and satisfaction, ultimately driving business success for both their clients (dental practices) and Practice by Numbers.

Growth Opportunities:

• Skill Advancement: Deepen expertise in B2B SaaS design, data-dense interfaces, and potentially AI-driven design tools. Opportunity to work on diverse product areas like AI Receptionist, online booking, payments, and analytics.

• Design System Contribution: Play a significant role in evolving and maintaining the company's design system, gaining experience in scalable design practices.

• Cross-functional Leadership: Develop strong collaboration and communication skills by working effectively with distributed product and engineering teams.

• Potential for Specialization: With experience, opportunities may arise to specialize in specific product areas or UX methodologies.

• Mentorship: Benefit from guidance from a US-based Senior Designer, offering insights into global design practices and career progression.

📝 Enhancement Note: The role offers substantial growth potential within the UX design discipline, particularly in the specialized area of B2B SaaS for the healthcare industry. The direct reporting to a senior designer provides a clear path for mentorship and skill development.

🌐 Work Environment

Office Type: The role is explicitly an "In-office" position in Gurugram, India. This suggests a traditional office environment designed for collaboration.

Office Location(s): Gurugram, Haryana, India. Specific details about office amenities or accessibility are not provided but can be inferred to be a standard professional office setting.

Workspace Context:

• Collaborative Environment: The role requires close collaboration with local Product Managers and engineers, indicating a team-oriented workspace. The need for some overlap with US hours suggests a dynamic, potentially global, team interaction.

• Tools & Technology: Access to industry-standard design tools like Figma, potentially AI design tools, and the necessary hardware and software for design and communication.

• Operations Team Interaction: While this is a design role, interaction with operations (e.g., CX, support, sales) is noted for discovery and validation, suggesting cross-departmental communication is valued.

Work Schedule:

• Primarily IST (10 AM – 5 PM).

• Requires some evening overlap with US teams (until 9–11 PM IST) as needed. This flexibility is key for working with a distributed team.

📝 Enhancement Note: The on-site nature of the role in Gurugram is a key differentiator. The requirement for evening overlap with US teams highlights the global nature of the company's operations and the need for adaptable working hours.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely a review of resume and portfolio by a recruiter or hiring manager to assess basic qualifications and portfolio strength.

• Portfolio Deep Dive: A session with the Senior Designer and/or Product Manager to walk through 2-3 case studies from the portfolio. This will focus on the candidate's problem-solving process, design rationale, decision-making, and impact.

• Design Challenge/Exercise: A practical exercise, potentially a take-home assignment or an on-the-spot problem-solving scenario, to evaluate design skills, process, and ability to work within constraints.

• Cross-functional Interviews: Meetings with Product Managers and Engineers to assess collaboration style, communication skills, and technical understanding.

• Final Interview: Likely with a senior leader to gauge cultural fit and overall suitability for the role and company.

Portfolio Review Tips:

• Storytelling is Key: Frame each case study as a narrative – the problem, your journey to find a solution, the challenges encountered, the decisions made, and the measurable outcome.

• Show, Don't Just Tell: Use visuals (wireframes, mockups, prototypes) to illustrate your process and design solutions. Explain why you made certain design choices.

• Focus on Impact: Quantify results whenever possible. Did your design improve conversion rates, reduce support tickets, increase task completion time, or enhance user satisfaction?

• Highlight Collaboration: If possible, showcase how you collaborated with stakeholders or engineers.

• Address Constraints: Be prepared to discuss how you worked within technical, business, or time constraints.

• Tailor to B2B SaaS: Emphasize experience with data-dense screens, complex workflows, and the specific needs of business users.

Challenge Preparation:

• Understand the Product: Research Practice by Numbers, its target audience (dental practices), and its core features.

• Practice Problem Solving: Be ready to tackle hypothetical design problems related to practice management software, patient communication, or data analytics.

• Articulate Your Process: Clearly explain your design thinking, from initial research to final solution.

• Time Management: If it's a timed exercise, practice pacing yourself to cover all necessary steps.

• Consider Edge Cases: Demonstrate an awareness of potential issues, errors, and edge cases in your proposed solutions.

📝 Enhancement Note: The interview process heavily emphasizes the portfolio and practical design skills. Candidates should prepare to articulate their design process comprehensively and demonstrate how their work has driven tangible business outcomes.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core design tool for wireframing, UI design, prototyping, and collaboration. Proficiency in components, variants, auto layout, and shared libraries is essential.

• AI Design Tools: Mentioned as a supplementary tool alongside Figma, suggesting an interest in leveraging AI for efficiency in design tasks.

• Prototyping Tools: Integrated within Figma or potentially separate tools for advanced interaction design.

Analytics & Reporting:

• Product Analytics Tools: Used as input for design decisions. While specific tools aren't named, candidates should be familiar with the concept of using data to inform UX. Examples might include Amplitude, Mixpanel, or Google Analytics.

• Support Tickets: Used as a source of user feedback and problem identification.

CRM & Automation:

• CRM (Customer Relationship Management): While not a primary design tool, understanding how CRM data might inform user segmentation or feature prioritization could be beneficial.

• Automation Tools: The company uses AI-powered patient communication, suggesting an interest in automation within their product suite.

📝 Enhancement Note: Figma is the central design tool. The mention of "AI design tools" suggests a modern approach to design workflows, and familiarity with product analytics as a design input is crucial.

👥 Team Culture & Values

Operations Values:

• User-Centricity: Deep understanding of user needs and workflows, particularly for dentists, front-desk staff, and office managers under time pressure.

• Data-Driven Decision Making: Reliance on product analytics, support tickets, and user feedback to guide design choices.

• Efficiency & Speed: Designing for users who need to complete tasks quickly in a high-pressure environment.

• Collaboration: Working effectively with distributed Product Management and Engineering teams across different time zones.

• Continuous Improvement: A commitment to both new feature development and ongoing refinement of existing product interfaces.

• Ownership & Accountability: Taking responsibility for the end-to-end design process and seeing designs through to implementation.

Collaboration Style:

• Cross-functional Integration: Close partnership with Product Management from the outset of feature ideation and problem definition.

• Agile Participation: Active involvement in grooming, sprint planning, and product reviews with distributed teams.

• Open Communication: Clear, concise communication, especially written, to bridge gaps between US and India teams.

• Constructive Critique: Willingness to present designs, defend decisions with rationale, and receive feedback constructively from Senior Designers and PMs.

• Design System Adherence: Working within and contributing to a shared design system to ensure consistency and efficient development.

📝 Enhancement Note: The company values a blend of user empathy, data-informed strategy, and collaborative execution. The fast-paced nature of the business and the need for clear communication across geographies are central to its operational culture.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for Users Under Pressure: Creating intuitive and efficient interfaces for busy dental professionals who need to complete tasks quickly.

• Data-Dense Screens: Designing complex dashboards, tables, and settings interfaces that are both informative and easy to navigate.

• Distributed Team Collaboration: Effectively communicating and collaborating with a US-based Senior Designer and other remote teams across different time zones.

• Balancing Innovation with Iteration: Contributing to new features while also managing the ongoing improvement and redesign of existing product areas.

• Maintaining Design System Consistency: Ensuring adherence to and contribution to a growing design system in a fast-paced development environment.

Learning & Development Opportunities:

• B2B SaaS Specialization: Deepen expertise in designing for business users and complex enterprise software.

• AI Design Tooling: Gain hands-on experience with emerging AI tools that augment the design process.

• Healthcare Tech Domain: Develop specialized knowledge within the dental practice management software sector.

• Global Collaboration Skills: Enhance ability to work effectively with international teams, improving cross-cultural communication and project management.

• Mentorship from Senior Designer: Receive guidance on career progression, design strategy, and best practices from an experienced US-based designer.

📝 Enhancement Note: The role presents challenges common in fast-growing SaaS companies, particularly in balancing user needs with business objectives and technical constraints. The growth opportunities are significant for a UX professional looking to specialize and gain international experience.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to design for users who are under significant time pressure. How did you approach it, and what was the outcome?" (Focus on empathy, efficiency, and user workflows.)

• "Walk us through a complex, data-dense screen you designed. What were the key challenges, and how did you ensure clarity and usability?" (Highlight your approach to information architecture, hierarchy, and data visualization.)

• "How do you approach balancing the needs of a design system with the need for unique feature experiences?" (Showcase your understanding of design system principles and practical application.)

• "Describe your process for gathering user feedback and incorporating it into your designs, especially when working with distributed teams." (Emphasize research methods, validation, and iteration.) Company & Culture Questions:

• "What interests you about Practice by Numbers and the dental practice management industry?" (Research the company's mission, product, and market position.)

• "How do you handle receiving constructive criticism on your designs, particularly from senior team members in different time zones?" (Demonstrate openness to feedback and professional communication.)

• "Describe your experience working in an agile environment with a fast release cadence." (Highlight your adaptability and understanding of iterative development.)

• "How do you ensure your designs are accessible and meet fundamental accessibility standards?" (Showcase your commitment to inclusive design.) Portfolio Presentation Strategy:

• Select Impactful Case Studies: Choose 2-3 case studies that best showcase your end-to-end process, problem-solving skills, and ability to drive tangible outcomes, ideally relevant to B2B

SaaS.

• Structure Your Narrative: For each case study:

  • The Problem: Clearly define the user pain point or business challenge.
  • Your Role: Specify your contributions and responsibilities.
  • The Process: Detail your research, ideation, wireframing, prototyping, and testing phases. Explain why you made specific design decisions.
  • The Solution: Present the final UI and key interactions.
  • The Outcome: Quantify the impact of your design (e.g., increased conversion, reduced errors, improved satisfaction).

• Be Prepared for Deep Dives: Anticipate questions about your rationale, alternative solutions considered, and lessons learned.

• Showcase Figma Proficiency: If possible, demo specific Figma features or workflows you used.

• Practice Your Delivery: Rehearse your presentation to ensure clarity, conciseness, and confident delivery, especially for remote stakeholders.

📝 Enhancement Note: Interview preparation should focus on demonstrating a robust design process, strong problem-solving skills, and effective communication, particularly in the context of B2B SaaS and distributed teams. The portfolio is the central piece of evidence.

📌 Application Steps

To apply for this UX Designer position:

• Submit your application through the provided application link.

• Portfolio Customization: Ensure your portfolio is easily accessible (e.g., a live website or well-organized PDF) and clearly highlights 2-3 detailed case studies that demonstrate your end-to-end UX design process, problem-solving approach, and shipped product outcomes. Tailor the selection to emphasize B2B SaaS and data-dense interface design if possible.

• Resume Optimization: Update your resume to clearly articulate your 2+ years of core UX design experience, specific skills in Figma and interaction design, and any relevant B2B SaaS or regulated domain experience. Quantify achievements where possible.

• Interview Preparation: Practice articulating your design process and decisions using the STAR method for behavioral questions and prepare to walk through your portfolio case studies with confidence, focusing on rationale and impact. Research Practice by Numbers and the dental SaaS market.

• Company Research: Understand Practice by Numbers' mission, product suite, and target audience (dental practices). Familiarize yourself with their current product offerings and identify potential areas for UX improvement to discuss during interviews.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.