Senior UX Designer (Healthcare & Diagnostics)

📍 Job Overview

Job Title: Senior UX Designer (Healthcare & Diagnostics)

Company: Nagarro

Location: Remote, Romania

Job Type: Full-time

Category: User Experience (UX) Design / Product Design

Date Posted: 2026-06-22

Experience Level: Senior (5-10 years)

Remote Status: Fully Remote

🚀 Role Summary

• Lead the end-to-end UX design process for complex Healthcare and Diagnostics applications, from initial discovery through to final delivery.

• Spearhead user research initiatives, including usability testing and competitive analysis, to gather critical insights for user-centered design solutions.

• Develop comprehensive design artifacts such as personas, journey maps, user flows, information architecture, wireframes, and interactive prototypes.

• Design, implement, and maintain scalable design systems and establish robust UX standards to ensure product consistency and quality.

• Translate intricate business requirements and user needs into intuitive, user-friendly digital experiences.

📝 Enhancement Note: This role is positioned as a Senior UX Designer, indicating a need for independent leadership, strategic thinking, and the ability to mentor or guide junior designers. The focus on Healthcare & Diagnostics suggests a specialized domain requiring an understanding of regulatory compliance, user safety, and complex workflows, which are critical in operations and product development for this sector.

📈 Primary Responsibilities

• Drive the entire UX design lifecycle, from conceptualization and research to detailed design and handoff for complex healthcare solutions.

• Conduct thorough user research, including interviews, surveys, and contextual inquiries, to deeply understand user needs and pain points within the healthcare domain.

• Perform rigorous usability testing on prototypes and live products to identify and address usability issues, ensuring optimal user satisfaction.

• Develop detailed information architecture, user flows, wireframes (low and high fidelity), and interactive prototypes using industry-standard tools.

• Design and evolve scalable design systems, including component libraries, style guides, and UX patterns, to ensure consistency and efficiency across multiple products.

• Collaborate closely with product managers, engineers, and other stakeholders to ensure designs align with business objectives, technical feasibility, and user needs.

• Facilitate design thinking workshops and brainstorming sessions to foster innovation and gather diverse perspectives.

• Present design concepts, research findings, and strategic recommendations to internal teams and clients, articulating the rationale and impact of design decisions.

• Support solutioning, effort estimation, and continuous improvement initiatives for UX processes and deliverables.

• Champion accessibility standards (e.g., WCAG) and usability best practices to ensure products are inclusive and user-friendly for all.

📝 Enhancement Note: The responsibilities emphasize a blend of strategic UX thinking and hands-on design execution. The mention of "solutioning, estimation, and continuous UX improvement initiatives" points towards a role that contributes to the operational efficiency of the design process itself, a key aspect for senior roles in product engineering firms.

🎓 Skills & Qualifications

Education: Bachelor's or Master's degree in Design, Human-Computer Interaction (HCI), Psychology, or a related field, or equivalent practical experience.

Experience: Minimum of 5 years of professional experience in UX design, with a proven track record of designing user-centered solutions for complex digital products.

Required Skills:

• Expertise in Design Systems: Ability to create, manage, and evolve comprehensive design systems.

• Information Architecture (IA): Strong understanding of structuring and organizing content for optimal navigation and usability.

• User Research: Proficiency in various user research methodologies, including qualitative and quantitative techniques.

• User Flows & Journey Mapping: Skilled in mapping out user interactions and end-to-end user journeys.

• Persona Creation: Ability to develop detailed user personas based on research data.

• Wireframing (Low & High Fidelity): Proficient in creating wireframes to illustrate layout, functionality, and content.

• High-Fidelity Prototyping: Advanced skills in creating interactive prototypes that simulate the final user experience.

• Usability Testing: Experience in planning, conducting, and analyzing usability tests.

• Research Analysis & Synthesis: Ability to derive actionable insights from raw research data.

• UX Strategy: Capability to define and articulate a strategic vision for user experience.

• UX Workshops: Experience in facilitating design thinking and ideation workshops.

• Figma, FigJam, Miro: Proficiency with these collaborative design and whiteboarding tools.

• Strong Design Solutioning: Ability to generate effective design solutions for complex problems.

• Strong Technical Solutioning: Understanding of technical constraints and possibilities to inform design decisions.

• Client Interaction: Proven ability to engage effectively with clients, understand their needs, and present design solutions.

• Autonomous Delivery: Demonstrated ability to manage projects independently and deliver high-quality work with minimal supervision.

• Effort Estimation: Skill in accurately estimating the time and resources required for design tasks.

• Risk Management: Ability to identify and mitigate potential risks in the design and development process. Preferred Skills:

• Experience designing for healthcare, life sciences, medical devices, or regulated industries.

• Accessibility Standards (WCAG): Deep understanding and practical application of Web Content Accessibility Guidelines.

• Adobe XD, Adobe Photoshop, Adobe Illustrator, Sketch: Familiarity with these alternative design tools.

• Pre-sales Support: Experience in contributing design expertise to sales proposals and pitches.

• Technical Leadership: Ability to guide and mentor technical aspects of design implementation.

• Interviewing & Mentoring: Experience in interviewing candidates and mentoring junior designers.

• Presentation & Storytelling: Advanced skills in presenting design concepts and narratives effectively.

📝 Enhancement Note: The extensive list of required skills, particularly in areas like IA, User Research, Usability Testing, and Design Systems, combined with the emphasis on "Autonomous Delivery" and "Effort Estimation," strongly indicates this is a senior-level role demanding significant experience and self-sufficiency. The preferred skills highlight the niche domain expertise and potential for leadership within Nagarro's operations.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase end-to-end UX design projects demonstrating your process from research to final design.

• Include case studies that highlight your ability to translate complex business and user requirements into intuitive solutions.

• Feature examples of your work with complex information architecture, user flows, and wireframing.

• Demonstrate proficiency in creating high-fidelity prototypes and conducting usability testing, with clear insights from testing.

• Present examples of your contribution to or creation of design systems and their impact on product consistency and efficiency.

• Include projects that demonstrate your experience with collaboration, stakeholder management, and autonomous delivery.

• Highlight any work related to healthcare, diagnostics, or other regulated industries, showcasing domain-specific understanding. Process Documentation:

• Provide documentation or case studies that detail your approach to user research, including methodologies used and insights gained.

• Illustrate your process for creating and maintaining information architecture and user flows for complex systems.

• Showcase examples of your wireframing and prototyping process, explaining the rationale behind design decisions.

• Document your experience in designing and implementing design systems, including component libraries and style guides.

• Demonstrate how you incorporate accessibility standards (e.g., WCAG) into your design processes.

• Detail your methodology for conducting usability testing and synthesizing findings to drive design improvements.

📝 Enhancement Note: For a Senior UX Designer role, especially in a product engineering context like Nagarro, a robust portfolio is crucial. It should not just showcase final designs but deeply illustrate the candidate's process, problem-solving skills, and ability to manage complex projects autonomously. The emphasis on healthcare suggests portfolios with relevant domain experience will be highly valued.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for Senior UX Designers in Romania, with remote work considerations, we estimate a gross annual salary range of €35,000 - €60,000. This range can vary based on specific experience, skill set, and negotiation.

Benefits:

• Full-time employment with a competitive salary package.

• Comprehensive health insurance coverage, potentially including dental and vision, tailored for remote employees.

• Generous paid time off (PTO) policy, including vacation, sick leave, and public holidays.

• Opportunities for professional development, including access to training, workshops, and conferences.

• Contribution to professional development and learning resources, such as online courses or certifications.

• Potential for performance-based bonuses or other incentive programs.

• Flexible remote work environment, allowing for work-life balance.

• Access to Nagarro's global network and diverse project opportunities.

• Supportive team environment with opportunities for collaboration and knowledge sharing.

Working Hours: Standard full-time working hours are typically around 40 hours per week. While the role is remote, adherence to Eastern European Time (EET/EEST - UTC+2/UTC+3) business hours is expected for collaboration with regional teams and clients. Flexibility may be offered, but core availability for meetings and critical tasks is essential.

📝 Enhancement Note: Salary estimates for senior roles in Romania, especially for remote positions serving international clients, are based on data from reputable salary aggregators and industry reports for IT and design professionals. Benefits are inferred based on typical offerings for full-time employees at large, international tech consulting firms like Nagarro.

🎯 Team & Company Context

🏢 Company Culture

Industry: Nagarro operates within the IT Services and Consulting industry, specializing in Digital Product Engineering. They focus on building products, services, and experiences for a global clientele across various sectors.

Company Size: Nagarro is a large organization with over 18,000 employees globally, operating in 39 countries. This scale suggests robust internal processes, diverse project opportunities, and a structured approach to talent management.

Founded: Nagarro was founded in 1996, bringing over two decades of experience in digital transformation and product engineering. This long history indicates stability and deep expertise within the tech landscape.

Team Structure:

• The UX team likely consists of specialized designers focusing on different product areas or client needs, potentially including dedicated UX researchers and UI designers.

• As a Senior UX Designer, you would likely report to a Head of Design, Design Lead, or a Product Engineering Manager, with close collaboration across Product, Engineering, and potentially Sales teams.

• Cross-functional collaboration is a cornerstone, with regular interaction expected with Product Managers, Software Engineers, Quality Assurance, and client stakeholders. Methodology:

• Nagarro emphasizes a dynamic and non-hierarchical work culture, suggesting an agile and collaborative approach to project execution.

• Expect a strong focus on data-driven decision-making, leveraging user research and analytics to inform design and product strategy.

• Workflow planning and optimization are critical, with an emphasis on efficient processes for product development and delivery.

• Automation and efficiency practices are likely integrated into their service offerings to deliver scalable solutions for clients.

Company Website: https://www.nagarro.com/

📝 Enhancement Note: Nagarro's description highlights a "dynamic and non-hierarchical" culture, which for a Senior UX Designer means opportunities for significant influence and autonomy, but also the need for strong communication and collaboration skills to navigate cross-functional dynamics effectively. The global presence suggests exposure to diverse markets and project types.

📈 Career & Growth Analysis

Operations Career Level: This role is designated as "Senior," indicating a position of significant responsibility and expertise. Senior UX Designers are expected to lead complex projects, mentor junior team members, and contribute to the strategic direction of UX within their domain. They are often seen as subject matter experts and key contributors to product success.

Reporting Structure: As a Senior UX Designer, you will likely report to a Design Lead, Head of UX/Design, or a Project/Product Engineering Manager. You will collaborate extensively with cross-functional teams, including Product Managers, Software Engineers, and potentially client-side teams.

Operations Impact: The impact of this role is substantial, directly influencing the user experience of critical healthcare and diagnostics applications. Effective UX design in this sector can lead to improved patient outcomes, increased efficiency in healthcare workflows, enhanced diagnostic accuracy, and greater user adoption of digital health tools. Your designs will be integral to the success of Nagarro's clients in the highly regulated healthcare market.

Growth Opportunities:

• Skill Specialization: Deepen expertise in UX for regulated industries, accessibility, or specific healthcare technology domains.

• Leadership Development: Transition into Lead UX Designer, Design Manager, or Product Owner roles, managing teams and strategic initiatives.

• Technical & Strategic Consulting: Develop skills in pre-sales, solution architecture, and advising clients on digital transformation strategies.

• Mentorship: Formally or informally mentor junior designers, contributing to the growth of the UX practice at Nagarro.

• Global Exposure: Work on diverse, international projects, gaining experience across different healthcare systems and user needs.

📝 Enhancement Note: The "Senior" designation implies that candidates should be ready to operate with a high degree of autonomy, contribute to strategic planning, and potentially mentor others. The growth opportunities highlight a clear career path within Nagarro's product engineering framework, moving beyond individual contribution to leadership and strategic influence.

🌐 Work Environment

Office Type: This is a fully remote position, offering the flexibility to work from any location within Romania. The "Remote OK" status and specific mention of Romania suggest that while remote, adherence to local business hours and potentially some level of engagement with a Romanian-based team or hub might be expected.

Office Location(s): While the role is remote, Nagarro has a significant presence in Eastern Europe, including Romania. This may mean occasional team meetups, training sessions, or client-facing events if deemed necessary, although the primary mode of work is remote.

Workspace Context:

• You will be part of a global team, requiring strong digital collaboration skills and comfort with remote communication tools.

• Access to cutting-edge design software and collaboration platforms (Figma, FigJam, Miro) will be standard.

• The environment encourages collaboration and knowledge sharing, fostering a culture where ideas can be exchanged freely, even across different geographies.

• Expect to work on challenging projects that require innovative problem-solving and a deep understanding of user needs in the healthcare sector.

Work Schedule: The standard working hours are approximately 40 hours per week. While remote, maintaining availability during core business hours for the Eastern European region (UTC+2/UTC+3) is crucial for effective collaboration with colleagues and clients. Some flexibility may be possible, but consistent availability for meetings and project coordination is expected.

📝 Enhancement Note: The remote nature of the role within Romania offers significant flexibility. However, the mention of "Service Region: Eastern Europe" and the need for collaboration suggests that aligning with local time zones is important for team integration and client service delivery.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will review your application and resume, focusing on your experience with UX design, specific tools, and domain relevance (healthcare).

• Portfolio Review & Technical Interview: You will likely present your portfolio, discussing 2-3 key projects in detail. Be prepared to walk through your design process, problem-solving approach, and the impact of your solutions. This stage will also assess your technical proficiency and understanding of UX principles.

• Stakeholder/Team Interview: An interview with potential team members, including Product Managers and Engineers, to assess collaboration style, communication skills, and cultural fit.

• Final Interview: A discussion with senior leadership to evaluate strategic thinking, leadership potential, and alignment with Nagarro's values.

Portfolio Review Tips:

• Curate Strategically: Select projects that best showcase your end-to-end UX process, problem-solving skills, and impact. Prioritize projects demonstrating complex challenges, particularly in healthcare if possible.

• Tell a Story: For each project, clearly articulate the problem, your role, the process you followed, the challenges you faced, your design decisions, and the quantifiable outcomes or learnings.

• Highlight Process: Emphasize your research, ideation, design iterations, and testing phases. Show how you translated insights into solutions.

• Showcase Tools & Systems: Demonstrate your proficiency with tools like Figma, FigJam, and Miro, and provide examples of your work with design systems.

• Quantify Impact: Wherever possible, include metrics or qualitative feedback that demonstrate the success and impact of your designs.

Challenge Preparation:

• Design Exercise: Be prepared for a take-home design challenge or a live design exercise. This might involve analyzing a problem, proposing design solutions, and justifying your approach. Focus on demonstrating your systematic thinking and user-centricity.

• Case Study Presentation: Practice presenting your portfolio projects concisely and compellingly. Be ready to answer in-depth questions about your work and decision-making.

• Behavioral Questions: Prepare for questions about teamwork, problem-solving, handling feedback, and your approach to working with cross-functional teams and clients.

📝 Enhancement Note: The emphasis on a portfolio review and potential design exercise highlights the practical, hands-on nature of this role. Candidates should be ready to articulate their process and decision-making clearly, especially regarding complex systems and user needs within the healthcare domain.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for wireframing, prototyping, UI design, and collaboration.

• FigJam: For ideation, brainstorming, user flow mapping, and workshop facilitation.

• Miro: A versatile online whiteboard platform for collaborative design activities, journey mapping, and research synthesis.

Analytics & Reporting:

• While not explicitly listed as primary UX tools, understanding how to interpret analytics from tools like Google Analytics, Mixpanel, or Amplitude would be beneficial for understanding user behavior and informing design decisions. CRM & Automation:

• Familiarity with project management tools such as Jira, Asana, or Trello is common for tracking design tasks and collaborating with development teams.

• Experience with tools used for user feedback collection and management (e.g., UserTesting.com, Hotjar) is also valuable.

📝 Enhancement Note: The core tools specified (Figma, FigJam, Miro) are industry standards for modern UX design, emphasizing collaboration and rapid iteration. Proficiency in these is non-negotiable. The mention of "Strong Technical Solutioning" implies an ability to work with developers and understand system capabilities.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A strong commitment to understanding and advocating for the user in all design decisions.

• Collaboration: Valuing teamwork and open communication to achieve collective goals across diverse teams and geographies.

• Excellence & Quality: Striving for high standards in design execution, usability, and technical solutioning.

• Innovation: Encouraging creative problem-solving and pushing boundaries to deliver impactful digital experiences.

• Efficiency: Optimizing processes and leveraging tools to deliver solutions effectively and sustainably.

Collaboration Style:

• Cross-functional Integration: Seamless collaboration with Product Managers, Engineers, and other stakeholders to ensure alignment and integrated product development.

• Agile & Iterative: Embracing agile methodologies for flexible and responsive design and development cycles.

• Open Feedback: Fostering an environment where constructive feedback is welcomed and utilized for continuous improvement, both in design and process.

• Knowledge Sharing: Actively participating in sharing best practices, learnings, and insights within the design team and broader organization.

📝 Enhancement Note: Nagarro's emphasis on a "dynamic and non-hierarchical" culture suggests a highly collaborative environment where individual contributions are valued, and open communication is key. For a Senior UX Designer, this means being proactive in engaging with different teams and contributing to a shared understanding of user needs and design strategy.

⚡ Challenges & Growth Opportunities

Challenges:

• Complex Domain: Navigating the intricacies of the healthcare and diagnostics industry, including regulatory requirements, data privacy (e.g., GDPR, HIPAA compliance implications), and diverse user groups (patients, clinicians, lab technicians).

• Balancing User Needs with Business/Technical Constraints: Designing intuitive solutions that also meet stringent business objectives, technical limitations, and compliance mandates.

• Remote Collaboration: Maintaining effective communication and collaboration across distributed teams and time zones, ensuring seamless design handoffs and feedback loops.

• Evolving Technology: Staying abreast of rapid advancements in UX design tools, methodologies, and healthcare technology to maintain a competitive edge.

Learning & Development Opportunities:

• Domain Expertise: Deepen knowledge in healthcare IT, medical device UX, or specific diagnostic workflows through project work and specialized training.

• Leadership & Mentorship: Develop leadership skills by mentoring junior designers, leading project streams, and contributing to design strategy.

• Advanced UX Skills: Enhance expertise in areas like UX research methodologies, accessibility standards, or service design.

• Global Project Exposure: Gain experience working on diverse, international projects for leading healthcare organizations, broadening professional perspective.

📝 Enhancement Note: The challenges are directly tied to the specialized nature of the role and the industry. Successfully navigating these requires strong problem-solving skills, adaptability, and a proactive approach to learning. The growth opportunities are designed to help candidates overcome these challenges and advance their careers within Nagarro.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to design for a highly regulated industry. What were the key challenges and how did you address them?" (Focus on process, compliance, and user advocacy.)

• "How would you approach designing a new feature for a laboratory information system (LIS) to improve efficiency for technicians?" (Demonstrate your user research, ideation, and iterative design process.)

• "Explain your process for creating and maintaining a design system. What are the benefits, and how do you ensure adoption?" (Showcase your understanding of scalability, consistency, and collaboration.)

• "How do you balance user needs with technical feasibility and business requirements when designing complex products?" (Highlight your problem-solving and negotiation skills.) Company & Culture Questions:

• "What interests you about Nagarro and our work in the healthcare and diagnostics sector?" (Research Nagarro's projects and values; connect your passion for healthcare UX.)

• "How do you approach collaboration with engineers and product managers on a remote team?" (Emphasize your communication strategies, use of collaboration tools, and proactive engagement.)

• "Describe a situation where you received critical feedback on your design. How did you handle it, and what was the outcome?" (Show your ability to accept feedback constructively and iterate.) Portfolio Presentation Strategy:

• Structure: For each case study, follow a clear narrative: Problem Statement -> Your Role & Responsibilities -> Research & Discovery -> Ideation & Design Process -> Challenges & Solutions -> Outcome & Learnings.

• Visuals: Use clear, high-quality visuals of wireframes, prototypes, user flows, and final UI. Annotate key design decisions.

• Focus on Process: Don't just show the final product; explain why you made certain design choices. Detail your research methodology and how it informed your designs.

• Quantify Impact: Whenever possible, use data or testimonials to demonstrate the success of your designs.

• Conciseness: Be prepared to present your work within a given timeframe (e.g., 15-20 minutes), leaving ample time for Q&A.

📝 Enhancement Note: Interview preparation should focus on demonstrating not only design skills but also strategic thinking, problem-solving abilities, and a clear understanding of the healthcare domain's unique challenges. The portfolio presentation is a critical component, requiring a structured and compelling narrative.

📌 Application Steps

To apply for this Senior UX Designer position:

• Submit your application through the provided link on SmartRecruiters.

• Tailor Your Resume: Customize your resume to highlight your experience in UX design, specifically mentioning skills like design systems, user research, prototyping, and any relevant healthcare or regulated industry experience. Use keywords from the job description.

• Prepare Your Portfolio: Ensure your portfolio is up-to-date, showcases 2-3 strong case studies demonstrating your end-to-end UX process, and is easily accessible (e.g., via a link). Be ready to discuss your work in detail.

• Research Nagarro: Familiarize yourself with Nagarro's company culture, their work in digital product engineering, and any specific projects or initiatives related to healthcare technology.

• Practice Your Presentation: Rehearse presenting your portfolio projects, focusing on your process, decision-making rationale, and the impact of your work. Be prepared for technical and behavioral questions.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

---