G21 - UX Designer

📍 Job Overview

Job Title: G21 - UX Designer

Company: FPT Asia Pacific Pte Ltd

Location: Singapore, Singapore

Job Type: Full-time

Category: User Experience (UX) Design / Product Design

Date Posted: July 28, 2026

Experience Level: Mid-Level (2-5 years)

Remote Status: On-site

🚀 Role Summary

• This role is a critical on-site UX Design position within a dedicated cross-functional team, focusing on enhancing user interfaces and workflows for existing products.

• The UX Designer will independently manage day-to-day design decisions, collaborating closely with Product Managers, Engineers, Business Analysts, and Agency Stakeholders to deliver practical and user-centric solutions.

• A key responsibility will be supporting the ApplySG migration by analyzing existing workflows, identifying UX gaps, and adapting user journeys for a seamless transition.

• The position requires proficiency in modern design tools like Figma and a willingness to integrate AI tools for design exploration, documentation, and efficiency gains.

• This is an embedded design role, offering significant autonomy and the opportunity to directly influence product development within a team of approximately 25 individuals.

📝 Enhancement Note: The job title "G21 - UX Designer" suggests a specific project or internal designation. The AI's categorization as "User Experience (UX) Design / Product Design" is appropriate given the responsibilities. The "On-site" work arrangement is explicitly stated, and the "Mid-Level (2-5 years)" experience aligns with the described responsibilities and independence required.

📈 Primary Responsibilities

• UI/Workflow Enhancement: Systematically improve existing screens and workflows for OSG and OSG 2.0, encompassing forms, tables, dashboards, administrative interfaces, status pages, and complex workflow structures.

• Design Artifact Creation: Translate product requirements and operational needs into comprehensive design artifacts, including detailed wireframes, intuitive user flows, interactive prototypes, precise UX copy, and thorough design notes.

• ApplySG Migration Support: Actively contribute to the ApplySG migration initiative by meticulously mapping current OSG workflows, identifying critical UX gaps, and adapting selected user journeys to meet new platform requirements.

• Cross-Functional Collaboration: Engage proactively with Product Managers, Engineers, Business Analysts, the Design Lead, and external agency stakeholders to clarify requirements, define user behaviors, understand technical constraints, and address edge cases.

• Design Quality Assurance: Conduct and support design reviews, as well as implementation checks, to ensure that all designed elements are clear, consistent, and technically feasible for development teams.

• AI Tool Integration: Responsibly and practically leverage AI tools (e.g., Claude Code, ChatGPT, Cursor) to augment design exploration, accelerate prototyping, enhance documentation, refine UX copy, and deepen understanding of complex workflows.

📝 Enhancement Note: The responsibilities are detailed and specific to UX design within a product development context. The inclusion of "OSG and OSG 2.0" and "ApplySG migration" indicates specific project areas. The emphasis on collaboration and documentation is standard for mid-level UX roles. The explicit mention of AI tools is a contemporary and significant aspect of this role.

🎓 Skills & Qualifications

Education: While specific educational qualifications are not listed, a Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related field is typically expected for this level of experience. A strong portfolio demonstrating equivalent practical experience will also be considered.

Experience: 3 to 5 years of hands-on experience in UX design, product design, service design, interaction design, or closely related disciplines.

Required Skills:

• Core UX Principles: Deep understanding of UX fundamentals, including information architecture, interaction design principles, usability best practices, and accessibility standards (e.g., WCAG).

• Design Tool Proficiency: Demonstrated expertise in using Figma for wireframing, prototyping, and high-fidelity design. Proficiency with similar tools (e.g., Sketch, Adobe XD) is also valuable.

• Design Artifacts: Proven ability to create clear, concise, and effective wireframes, prototypes, user flows, and detailed UX copy.

• Documentation Skills: Competence in producing comprehensive design documentation that clearly communicates design rationale, specifications, and user journey details.

• Ambiguity & Constraints: Comfort and skill in navigating ambiguous project requirements, understanding product constraints, and working effectively within cross-functional team dynamics.

• Independent Task Management: Demonstrated capability to manage assigned design tasks with a significant degree of independence, meeting deadlines and delivering high-quality work.

• AI Tool Familiarity: Openness and aptitude for learning and utilizing AI tools (e.g., Claude Code, ChatGPT, Cursor) to enhance design processes and outcomes.

Preferred Skills:

• Experience with user research methodologies and synthesizing research findings into design improvements.

• Familiarity with agile development methodologies and experience working in agile teams.

• Basic understanding of front-end development principles (HTML, CSS, JavaScript) to better collaborate with engineers.

• Experience in government or public sector digital transformation projects.

📝 Enhancement Note: The AI's summary accurately reflects the core requirements. Adding context about typical educational backgrounds and emphasizing the practical application of UX principles and documentation is beneficial. The distinction between required and preferred skills helps candidates prioritize their development. The mention of "AI Tools" as a required skill is a key differentiator.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Case Studies: Showcase 2-3 detailed case studies demonstrating your UX design process from problem identification to solution implementation and impact.

• Process Demonstration: Clearly articulate your approach to user research, wireframing, prototyping, user flow mapping, and UX copy creation within each case study.

• Problem-Solving: Highlight how you tackled complex design challenges, managed ambiguity, and incorporated feedback from cross-functional teams and stakeholders.

• Tool Proficiency: Include examples that specifically demonstrate your proficiency with Figma and how you've leveraged it for efficient design workflows.

• AI Integration Examples: If possible, include examples of how you've used AI tools to enhance your design process, documentation, or creative exploration.

Process Documentation:

• Workflow Design: Provide examples of detailed user flows and workflow diagrams that illustrate your ability to map complex processes and identify areas for improvement.

• Design Rationale: Ensure documentation clearly explains the "why" behind your design decisions, linking them to user needs, business objectives, and usability principles.

• Collaboration Evidence: Include documentation that shows your interaction with product managers, engineers, and other stakeholders, demonstrating your ability to gather requirements and refine designs collaboratively.

📝 Enhancement Note: This section is crucial for operations-focused roles. Highlighting the need for detailed case studies, clear articulation of the design process, and demonstration of problem-solving is essential. Explicitly mentioning AI tool integration within the portfolio adds a modern requirement.

💵 Compensation & Benefits

Salary Range:

Based on industry standards for a mid-level UX Designer with 3-5 years of experience in Singapore, the estimated annual salary range is SGD 60,000 - SGD 85,000. This estimate considers the cost of living in Singapore, the demand for skilled UX professionals, and the specific responsibilities outlined in the job description, including the integration of AI tools and embedded team collaboration.

Benefits:

• Health Insurance: Comprehensive medical, dental, and vision coverage for employees and potentially dependents.

• Paid Time Off: Generous annual leave, sick leave, and public holiday provisions.

• Professional Development: Opportunities for training, workshops, conferences, and access to learning resources, including AI tool training.

• Performance Bonuses: Potential for performance-based bonuses tied to individual and company achievements.

• Collaborative Work Environment: Access to a supportive and dynamic team environment with opportunities for knowledge sharing.

• Career Growth: Potential for advancement within the company structure and exposure to diverse projects.

Working Hours:

The standard working hours are approximately 40 hours per week, typically from Monday to Friday. While the role is on-site, there may be some flexibility depending on team needs and project deadlines, though core hours will likely be expected for effective collaboration.

📝 Enhancement Note: The AI's salary range is plausible for Singapore. I've refined it slightly and provided a justification. The benefits listed are standard but tailored to what operations professionals often value. Clarifying working hours and potential flexibility is important.

🎯 Team & Company Context

🏢 Company Culture

Industry: FPT Asia Pacific Pte Ltd operates within the Technology sector, likely focusing on IT services, software development, and digital transformation solutions, as suggested by its parent company, FPT Software. This industry context implies a fast-paced environment with a strong emphasis on innovation, technical expertise, and client-centric solutions.

Company Size: FPT Asia Pacific Pte Ltd is part of the larger FPT Corporation, a global technology enterprise. While the specific size of the Singapore entity isn't detailed, FPT Corporation employs over 27,000 people globally. This suggests that while the immediate team is embedded and relatively autonomous (around 25 people), the company offers the resources and stability of a large, established organization. For operations professionals, this means access to established processes, potential for internal mobility, and a structured environment, balanced with the agility needed for project-based work.

Founded: FPT Corporation was founded in 1988. This long history indicates a stable company with significant experience and a proven track record in the technology industry. For operations roles, this longevity often translates to well-defined operational frameworks, established best practices, and a culture that values long-term growth and stability.

Team Structure:

• Embedded Cross-Functional Team: You will be one of approximately 25 individuals within a dedicated, cross-functional team. This structure emphasizes close collaboration and shared ownership of project outcomes.

• Reporting Lines: You will report to a Design Lead for guidance and design reviews, but this lead is not full-time embedded. This indicates a matrixed reporting structure where day-to-day task management and project execution are handled with significant independence, while strategic design oversight comes from a less embedded resource.

• Collaboration: Expect to work closely with Product Managers, Engineers, Business Analysts, and external agency stakeholders, requiring strong communication and interpersonal skills to align on requirements, drive decisions, and ensure smooth project delivery.

Methodology:

• Agile Development: The team structure and cross-functional nature suggest an agile or hybrid agile development methodology, focusing on iterative delivery, continuous feedback, and adaptability.

• User-Centric Design: The core responsibilities emphasize translating user needs and operational requirements into practical design solutions, indicating a user-centric approach to product development.

• Data-Informed Decisions: While not explicitly stated, operations professionals in tech typically rely on data to inform decisions. Expect to work with data related to user behavior, system performance, and project metrics to guide design improvements.

Company Website: https://www.fpt-software.com/ (Assuming this is the relevant site for FPT Asia Pacific Pte Ltd)

📝 Enhancement Note: Connecting the company's industry and size to implications for operations professionals is key. The embedded team structure and reporting lines suggest a need for independence and proactive communication.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned at a mid-level within the UX design discipline. It requires a solid foundation of 3-5 years of experience, the ability to work with some independence, and a proactive approach to problem-solving. The "G21" designation might imply a specific project track or skill specialization within the company's UX talent pool.

Reporting Structure: You will have a direct reporting relationship with a Design Lead for design reviews and strategic guidance. However, the Design Lead is not embedded full-time, meaning day-to-day design decisions and task execution will largely be managed autonomously by the UX Designer within the cross-functional team context. This structure fosters independence and accountability.

Operations Impact: As the sole embedded designer in a team of 25, your impact will be significant and direct. You will be instrumental in shaping the user experience of critical products (OSG, OSG 2.0) and supporting major initiatives like the ApplySG migration. Your design decisions will directly influence user adoption, efficiency of workflows, and overall product usability, contributing to the company's service delivery and client satisfaction.

Growth Opportunities:

• Skill Specialization: Opportunity to deepen expertise in specific areas of UX design, such as interaction design for complex workflows, UX copywriting, or the application of AI in design.

• Cross-Functional Leadership: Develop leadership skills by influencing design direction within the embedded team and collaborating effectively with diverse stakeholders.

• AI Tool Mastery: Become an early adopter and expert in leveraging AI tools within a design context, a highly valuable and emerging skill set.

• Project Impact: Contribute to significant digital transformation projects (e.g., ApplySG migration), gaining experience in large-scale system improvements.

• Mentorship & Guidance: Benefit from guidance from a Design Lead, even if not full-time, and potentially mentor junior designers as you progress.

📝 Enhancement Note: Emphasizing the "sole embedded designer" aspect highlights the autonomy and impact. Detailing how UX design contributes to "operations impact" (user adoption, efficiency) is crucial. The growth opportunities should be linked to the specific responsibilities and industry trends.

🌐 Work Environment

Office Type: This role is explicitly on-site, indicating a traditional office-based work environment. This setup facilitates direct collaboration, spontaneous discussions, and a clearer separation between work and personal life.

Office Location(s): Singapore. This implies a modern, potentially international business hub environment, with access to amenities and public transportation. The specific office details would need to be confirmed, but Singapore locations generally offer a well-developed infrastructure.

Workspace Context:

• Collaborative Hub: The office environment likely supports collaborative work, with shared spaces, meeting rooms, and potentially open-plan areas designed to foster interaction among the 25-person cross-functional team.

• Technology-Rich: As a tech company, expect access to modern workstations, relevant software licenses (Figma, AI tools), and reliable network infrastructure to support design and development workflows.

• Team Interaction: The on-site nature allows for direct, real-time interaction with product managers, engineers, business analysts, and the Design Lead, facilitating quick feedback loops and efficient problem-solving.

Work Schedule: The standard working hours are approximately 40 hours per week, Monday to Friday. While on-site, the team structure and project demands may occasionally require flexibility to meet deadlines, but the core expectation is adherence to a regular work schedule within the office.

📝 Enhancement Note: Reinforcing the "on-site" nature and its implications for collaboration is key. Highlighting the potential for a technology-rich environment and the benefits of direct team interaction adds value.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess your experience, skills, and alignment with the role's requirements.

• Technical Interview / Portfolio Review: A detailed discussion about your past projects, focusing on your design process, problem-solving approach, and proficiency with tools like Figma. Be prepared to walk through specific case studies.

• Cross-Functional Interview: An interview with members of the embedded team (e.g., Product Manager, Lead Engineer) to assess your collaboration style, communication skills, and ability to work within a cross-functional environment.

• Design Lead Interview: A discussion with the Design Lead to evaluate your design thinking, understanding of UX principles, and your approach to handling ambiguity and independent decision-making.

• Final Round (Potentially HR): A discussion on culture fit, career aspirations, and logistical details.

Portfolio Review Tips:

• Highlight Process: For each case study, clearly outline the problem, your role, the process you followed (research, ideation, wireframing, prototyping, testing, iteration), your specific contributions, and the outcomes.

• Quantify Impact: Where possible, use metrics to demonstrate the impact of your designs (e.g., improved conversion rates, reduced task completion time, increased user satisfaction scores).

• Showcase Figma Skills: Include examples that specifically highlight your advanced Figma techniques, component usage, and prototyping capabilities.

• Address Ambiguity: Be ready to discuss how you approached projects with unclear requirements or constraints, showcasing your problem-solving skills.

• AI Tool Integration: If you have relevant examples, be prepared to discuss how you've used AI tools to enhance your design process or outcomes.

• Tailor to the Role: Emphasize projects that involved improving existing workflows, working within cross-functional teams, and creating comprehensive documentation, as these are key responsibilities.

Challenge Preparation:

• Design Exercise: You may be given a small design challenge or a take-home assignment to assess your practical skills. Focus on a structured approach, clear rationale, and delivering a well-documented solution within the given timeframe.

• Problem-Solving Scenarios: Be prepared for behavioral questions asking how you would handle specific design challenges, stakeholder disagreements, or ambiguous requirements. Use the STAR method (Situation, Task, Action, Result) to structure your answers.

• Tool Proficiency Questions: Expect questions about your experience with Figma and other design tools, as well as your approach to learning new technologies like AI tools.

📝 Enhancement Note: This section provides actionable advice for candidates, detailing interview stages and portfolio requirements, with a specific focus on demonstrating UX process, tool proficiency, and handling ambiguity.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for wireframing, prototyping, UI design, and design system management. High proficiency is expected.

• AI Design Assistants: Tools such as Claude Code, ChatGPT, or Cursor are expected to be utilized for design exploration, content generation (UX copy), documentation assistance, and workflow analysis. Familiarity or a strong willingness to learn and integrate these tools is crucial.

Analytics & Reporting:

• While not explicitly mentioned as a direct responsibility, familiarity with how design impacts user analytics (e.g., Google Analytics, Mixpanel) would be beneficial for understanding design effectiveness. CRM & Automation:

• No direct CRM or automation tools are specified for the UX Designer role, but understanding the business context of systems like CRMs or workflow automation platforms can aid in designing integrated user experiences.

📝 Enhancement Note: This is a critical section for operations roles. Listing Figma as primary is expected. The explicit mention and integration of AI tools is a key differentiator and should be highlighted clearly.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A core value driving all design decisions, ensuring that solutions are intuitive, efficient, and meet user needs.

• Collaboration & Teamwork: Emphasis on working effectively within a cross-functional team, valuing diverse perspectives and contributing to shared goals.

• Innovation & Adaptability: Openness to exploring new tools and methodologies, such as AI, and adapting to evolving project requirements and technologies.

• Quality & Craftsmanship: A commitment to delivering high-quality design artifacts and ensuring that implemented designs are practical, consistent, and polished.

• Problem-Solving: A proactive and analytical approach to identifying challenges and developing effective design solutions.

Collaboration Style:

• Embedded & Integrated: Working as the sole designer within a larger team means close integration and constant communication with Product Managers, Engineers, and Business Analysts.

• Feedback-Driven: A culture that encourages design reviews and constructive feedback from both the Design Lead and team members to refine designs.

• Solution-Oriented: Focus on collaborative problem-solving to overcome technical constraints and deliver practical, implementable design solutions.

📝 Enhancement Note: Connecting company values to operational practices is important. Highlighting adaptability and the use of new technologies like AI aligns with the role's requirements.

⚡ Challenges & Growth Opportunities

Challenges:

• Sole Designer Autonomy: Managing day-to-day design decisions independently while having a non-embedded Design Lead requires strong self-management and confidence.

• Balancing Stakeholder Needs: Effectively translating diverse requirements from Product, Engineering, Business Analysts, and agency stakeholders into cohesive design solutions.

• AI Tool Integration Strategy: Learning and effectively integrating new AI tools into an existing design workflow to enhance productivity without compromising quality or ethical considerations.

• Legacy System Improvement: Enhancing existing user interfaces and workflows (OSG, OSG 2.0) often involves working with established patterns and technical debt, requiring careful consideration of impact and feasibility.

• ApplySG Migration Complexity: Adapting existing complex workflows for a new platform requires thorough analysis, gap identification, and iterative design to ensure a smooth user transition.

Learning & Development Opportunities:

• Advanced UX Skills: Opportunity to hone skills in interaction design, UX copywriting, and workflow optimization within a complex product suite.

• AI in Design Mastery: Become a subject matter expert in leveraging AI tools for design, a rapidly growing and in-demand field.

• Cross-Functional Project Experience: Gain valuable experience working on significant digital transformation projects like the ApplySG migration, enhancing your understanding of large-scale system changes.

• Product Strategy Exposure: Work closely with Product Managers, gaining insights into product strategy, roadmap planning, and user research methodologies.

• Mentorship: Receive guidance from a Design Lead, providing opportunities for professional growth and career advice.

📝 Enhancement Note: Clearly outlining potential challenges and linking them to growth opportunities provides a realistic yet encouraging outlook for candidates.

💡 Interview Preparation

Strategy Questions:

• Design Process & Problem-Solving: "Describe a time you had to design for a complex workflow. What was your process, what challenges did you face, and how did you overcome them?" (Focus on structured approach, documentation, and cross-functional input).

• Handling Ambiguity: "How do you approach a design task when the requirements are unclear or constantly changing?" (Highlight proactive questioning, iterative design, and stakeholder alignment).

• AI Tool Integration: "How do you see AI tools impacting the UX design process, and how would you integrate them into your workflow at FPT?" (Show enthusiasm, practical application ideas, and awareness of ethical considerations).

• Collaboration & Communication: "Describe a situation where you had to collaborate with engineers or product managers who had different perspectives on a design. How did you reach a consensus?" (Emphasize active listening, data-backed arguments, and focus on user needs).

Company & Culture Questions:

• Understanding FPT: "What do you know about FPT Asia Pacific and our work in the technology sector?" (Research company website, recent news, and FPT's global presence).

• Team Fit: "How do you see yourself contributing to a cross-functional team as the sole embedded designer?" (Highlight collaboration, proactive communication, and willingness to support team goals).

• Adaptability: "This role involves using new AI tools. How do you approach learning and adopting new technologies?" (Show a growth mindset and practical examples of past learning experiences).

Portfolio Presentation Strategy:

• Storytelling: Structure your case studies as narratives, guiding the interviewer through the problem, your design journey, and the impact of your solutions.

• Focus on "Why": For each design decision, explain the rationale behind it, linking it to user needs, business goals, or usability principles.

• Demonstrate Figma Skills: Be ready to showcase specific Figma features or workflows you used that demonstrate efficiency or advanced capabilities.

• Address AI Use: If you have examples of AI integration in your portfolio, be prepared to discuss them in detail. If not, articulate how you would use AI for relevant projects.

• Conciseness: Be mindful of time and present the most impactful aspects of your projects clearly and concisely.

📝 Enhancement Note: Providing specific, operations-relevant interview questions and preparation strategies, including how to present a portfolio and discuss AI tool usage, is crucial for candidate success.

📌 Application Steps

To apply for this UX Designer position:

• Submit your application through the provided link on careers-page.com.

• Portfolio Customization: Tailor your portfolio to highlight 2-3 relevant case studies that demonstrate your experience in improving existing workflows, working within cross-functional teams, and your proficiency with Figma. Specifically, if you have examples of using AI tools in design, include them.

• Resume Optimization: Ensure your resume clearly articulates your 3-5 years of UX/Product Design experience, highlights key skills like Figma, wireframing, prototyping, and UX copywriting, and explicitly mentions your comfort with ambiguity and AI tools. Use keywords from the job description.

• Interview Preparation: Practice articulating your design process using the STAR method for behavioral questions. Prepare to discuss your portfolio in detail, focusing on the "why" behind your design decisions and the impact of your work. Research FPT Asia Pacific and the technology sector.

• Company Research: Understand FPT's mission, values, and recent projects. Familiarize yourself with the context of OSG and the ApplySG migration if possible, to demonstrate informed interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.