Senior UX Designer

📍 Job Overview

Job Title: Senior UX Designer

Company: Ubisoft

Location: Montreal, Quebec, Canada

Job Type: Full-time

Category: Game Design & User Experience Operations

Date Posted: 2026-08-06T00:21:16.585

Experience Level: 5-10 years

Remote Status: On-site

🚀 Role Summary

• Drive the player experience for a large-scale live-service multiplayer first-person shooter by translating game vision into intuitive and scalable UX solutions.

• Lead UX design initiatives from discovery research and problem definition through to final implementation review and iteration.

• Champion UX best practices, accessibility, and platform compliance within a multidisciplinary team environment.

• Develop and maintain robust design artifacts, including user flows, wireframes, prototypes, and design systems.

• Foster collaboration and alignment across game design, level design, art, programming, and other key disciplines.

📝 Enhancement Note: While the original listing is for a "Senior UX Designer," this enhancement frames it within "Game Design & User Experience Operations" to highlight the operational aspects of ensuring a consistent and scalable player experience, which is crucial for live-service games. The focus on systemization, documentation, and cross-functional alignment directly relates to operational efficiency in a creative domain.

📈 Primary Responsibilities

• Conduct rigorous discovery research to define player needs and identify UX challenges for a live-service multiplayer FPS.

• Design comprehensive UX solutions encompassing user interfaces, intricate player journeys, feedback systems, and interaction models.

• Produce high-fidelity design artifacts such as detailed user flows, interactive prototypes, wireframes, and comprehensive documentation using tools like Figma and Confluence.

• Present and advocate for UX design solutions to multidisciplinary stakeholders, ensuring buy-in and alignment with the overall game vision.

• Collaborate with the user research team to review the implementation of UX solutions and gather player feedback for iterative improvements.

• Facilitate cross-functional alignment by building and maintaining strong relationships with game design, level design, art, and programming teams.

• Develop, maintain, and promote UX standards, design systems, and best practices to ensure consistency and scalability across the product.

• Advocate for accessibility standards and platform compliance to ensure a broad and inclusive player base.

📝 Enhancement Note: These responsibilities have been expanded to emphasize the operational rigor required for a Senior UX Designer in a live-service game environment. Details like "comprehensive UX solutions," "high-fidelity design artifacts," "facilitate cross-functional alignment," and "develop, maintain, and promote UX standards" highlight the systematic approach needed to manage the complexity of such projects.

🎓 Skills & Qualifications

Education: Bachelor's degree in UX Design, Interaction Design, Cognitive Psychology, or a related field is desired. Equivalent practical experience may also be considered.

Experience: Minimum of 5 years of dedicated UX experience within the video game industry, with a strong emphasis on live-service multiplayer titles.

Required Skills:

• Strong user-centered design (UCD) mindset with a proven ability to translate player needs into tangible design solutions.

• Advanced proficiency in Figma, including mastery of component properties, auto-layout, variables, and AI workflows for efficient design system management.

• Expertise in Information Architecture, designing clear and intuitive navigation and content structures.

• Advanced skills in Interaction Design, creating engaging and responsive player experiences.

• Proven ability in Wireframing and screen layout design, effectively communicating spatial and functional relationships.

• Intermediate to advanced knowledge of Prototyping tools and methodologies.

• Intermediate to advanced understanding of defining and tracking success metrics to measure UX impact.

• Intermediate to advanced knowledge of Accessibility standards and platform compliance best practices.

• Intermediate to advanced knowledge of Design Systems, including their creation and maintenance.

• Excellent written and verbal communication skills, with a demonstrated ability to articulate complex design concepts to multidisciplinary teams. Preferred Skills:

• Strong understanding of Multiplayer First-Person Shooter (FPS) game mechanics and player psychology.

• Familiarity with Open-World game design principles and player engagement strategies.

• Understanding of Games as a Service (GaaS) products and their associated monetization systems.

• Proficiency with Confluence for creating and maintaining clear, scalable documentation.

• Proficiency with Miro for building and facilitating multidisciplinary alignment spaces.

• Experience working directly within a game editor environment.

• Experience implementing user interfaces (UI).

• Strong visual design or motion design sensibilities.

• Experience with data analysis to inform design decisions and measure impact.

📝 Enhancement Note: The required and preferred skills have been detailed to reflect the specific demands of a senior role in game UX. Emphasis is placed on tools like Figma, Confluence, and Miro, as well as specific knowledge areas like GaaS and FPS mechanics, which are critical for operational success in this domain.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio demonstrating a strong user-centered design methodology and a track record of delivering impactful UX solutions for complex digital products, ideally within the gaming sector.

• Showcase at least two detailed case studies that highlight your process from problem definition through to solution implementation and iteration, focusing on how you addressed player needs and business objectives.

• Include examples of how you have contributed to or built design systems, illustrating your understanding of scalability and consistency.

• Demonstrate proficiency in creating various design artifacts, including user flows, wireframes, interactive prototypes, and system documentation.

• Evidence of your ability to collaborate effectively with multidisciplinary teams and present design solutions persuasively. Process Documentation:

• Examples of well-structured and scalable documentation created using tools like Confluence, detailing UX flows, system specifications, and design rationale.

• Documentation that illustrates how you've defined and tracked success metrics for UX initiatives, showing a data-informed approach.

• Evidence of contributions to design systems, including component libraries, style guides, and usage guidelines.

• Case studies that detail your process for iterating on designs based on user research findings and feedback, demonstrating a commitment to continuous improvement.

📝 Enhancement Note: This section is tailored to highlight the operational aspect of a UX designer's role, emphasizing the need for documented processes, systemized approaches (design systems), and data-driven iteration. The portfolio requirements are framed to assess not just design output, but the operational rigor behind it.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for Senior UX Designers in Montreal, Quebec, Canada, with 5-10 years of experience in the gaming industry, the estimated annual salary range is CAD $95,000 - $140,000. This range accounts for the specialized skills, experience level, and the high cost of living in Montreal, as well as Ubisoft's position as a leading global game developer.

Benefits:

• Comprehensive health, dental, and vision insurance plans.

• Generous paid time off (PTO), including vacation days, sick leave, and public holidays.

• Retirement savings plan with company matching contributions (e.g., RRSP in Canada).

• Employee assistance program (EAP) offering confidential counseling and support services.

• Professional development opportunities, including access to training, conferences, and internal workshops.

• Potential for performance-based bonuses and stock options/grants.

• Employee discounts on Ubisoft games and merchandise.

• Relocation assistance may be provided for eligible candidates.

Working Hours: The standard work week is 40 hours, typically from Monday to Friday. While the role is office-based, Ubisoft may offer some flexibility with core working hours, allowing for adjustment within established team schedules to accommodate project needs and individual work styles.

📝 Enhancement Note: A salary range has been estimated for Montreal, Canada, considering the specified experience level and industry. The benefits listed are typical for large tech/gaming companies and are framed to appeal to professionals seeking stability and growth, which are operational considerations for attracting and retaining talent.

🎯 Team & Company Context

🏢 Company Culture

Industry: Interactive Entertainment / Video Game Development. Ubisoft is a global leader in creating and distributing entertainment products, with a significant presence in the AAA gaming market known for its expansive, immersive worlds and diverse game franchises.

Company Size: Large Enterprise (Over 10,000 employees globally). This scale suggests robust internal processes, extensive resources, and opportunities for cross-team collaboration within a structured corporate environment.

Founded: 1986. With a long history, Ubisoft has established a mature organizational structure, deep industry expertise, and a well-defined approach to game development and live-service operations.

Team Structure:

• The UX team is likely integrated within specific game development studios (e.g., Ubi Montreal), working in small, autonomous pods or feature teams.

• Reporting structure typically involves a Lead UX Designer or a Director of Product/Game Design, with direct collaboration with Game Directors, Art Directors, and Technical Leads.

• Cross-functional collaboration is paramount, involving close partnerships with Game Designers, Level Designers, Programmers, Artists, UI Engineers, and User Researchers to ensure seamless integration of UX principles into the game. Methodology:

• Data-driven decision-making, leveraging player analytics, user research findings, and A/B testing to inform design iterations.

• Agile development methodologies are likely employed, allowing for iterative design and development cycles, rapid prototyping, and continuous feedback integration.

• Emphasis on creating scalable and maintainable design systems and documentation to ensure consistency across large, long-term projects.

• A strong focus on user-centricity, ensuring player needs and feedback are central to the design process.

Company Website: https://www.ubisoft.com/

📝 Enhancement Note: This section contextualizes Ubisoft's scale and history, highlighting how these factors influence the operational environment for a Senior UX Designer. The emphasis on structured collaboration and data-driven methodologies is key for understanding the operational dynamics.

📈 Career & Growth Analysis

Operations Career Level: Senior Individual Contributor. This role represents a significant level of expertise and autonomy within the UX discipline. A Senior UX Designer is expected to not only execute complex design tasks but also mentor junior designers, influence design strategy, and contribute to the evolution of UX standards and processes within the studio and potentially across Ubisoft.

Reporting Structure: The Senior UX Designer will likely report to a Lead UX Designer or a Design Director. They will work closely with cross-functional leads (e.g., Game Design Lead, Art Director, Technical Director) on a day-to-day basis, acting as a key point of contact for UX-related decisions within their assigned game project.

Operations Impact: The Senior UX Designer's impact is critical for the success of live-service games. By ensuring an intuitive, engaging, and scalable player experience, they directly influence player retention, satisfaction, monetization effectiveness, and overall game health. Their work bridges player needs with the technical and creative realities of game development, ensuring that the game's vision is translated into a playable and enjoyable experience.

Growth Opportunities:

• Leadership Progression: Opportunity to advance to Lead UX Designer, managing a team of UX designers, defining team strategy, and overseeing larger projects.

• Specialization: Deepen expertise in specific areas such as player onboarding, live-ops UX, accessibility, or advanced interaction design.

• Cross-Studio Mobility: Potential to transfer to other Ubisoft studios globally, gaining exposure to different game genres and development cultures.

• Mentorship & Training: Opportunities to mentor junior designers, contribute to internal training programs, and participate in industry conferences and workshops to stay abreast of the latest UX trends and technologies.

• Product Ownership: Potential to take on more product ownership responsibilities, influencing the strategic direction of the game's UX.

📝 Enhancement Note: This analysis focuses on the career trajectory and operational influence of a Senior UX Designer within a large gaming organization. It highlights how the role contributes to business objectives and offers clear pathways for professional development and increased operational responsibility.

🌐 Work Environment

Office Type: The role is described as "Office-based" and "On-site," indicating a traditional studio environment at Ubi Montreal. This suggests a dedicated workspace designed to foster collaboration and innovation.

Office Location(s): Montreal, Quebec, Canada. Ubisoft Montreal is a major studio, likely offering state-of-the-art facilities, including well-equipped workstations, collaborative spaces, and potentially game testing labs.

Workspace Context:

• Collaborative Environment: The workspace is designed to facilitate close collaboration with other disciplines. Expect dedicated meeting rooms, open-plan areas for team interaction, and potentially informal gathering spaces to encourage spontaneous idea-sharing.

• Tools and Technology: Access to high-performance workstations equipped with industry-standard software (Figma, Confluence, Miro, game editors) and potentially specialized hardware for user testing.

• Team Interaction: Frequent face-to-face interactions with game designers, artists, programmers, and researchers, crucial for rapid iteration and problem-solving in game development.

Work Schedule: The standard work schedule is 40 hours per week, typically Monday to Friday. Given the nature of game development, especially for live-service titles, there may be periods of intense work leading up to major releases or updates, often referred to as "crunch." However, Ubisoft aims to promote a healthy work-life balance, and the "office-based" nature implies a structured daily routine within the studio.

📝 Enhancement Note: The description emphasizes the structured, collaborative, and technologically equipped on-site environment typical of AAA game development studios. This provides operational context for how the work is performed and the resources available.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will review your CV and portfolio to assess basic qualifications and alignment with the role.

• Portfolio Presentation & Discussion: You will likely be asked to present a selection of your work, focusing on 1-2 key projects that demonstrate your UX process, problem-solving skills, and impact. Be prepared to discuss your design decisions, rationale, and the outcomes.

• Technical/Skills Assessment: This may involve a practical exercise or a deep dive into your proficiency with specific tools like Figma, your understanding of design systems, or your approach to information architecture and interaction design.

• Cross-functional Interviews: You will likely meet with members of the game design, art, and programming teams to assess your collaboration style, communication skills, and ability to integrate UX into a multidisciplinary workflow.

• Hiring Manager Interview: A final discussion with the hiring manager to assess cultural fit, leadership potential, and overall suitability for the Senior UX Designer role.

Portfolio Review Tips:

• Curate Strategically: Select projects that best showcase your experience with complex systems, player-centric problem-solving, and your ability to work within a game development context. Highlight your process, not just the final UI.

• Demonstrate Process: For each case study, clearly outline the problem, your role, the research and discovery phase, your design process (wireframes, flows, prototypes), key decisions, and the final outcome or impact. Quantify results where possible.

• Tool Proficiency: Ensure your portfolio clearly demonstrates your expertise with Figma, Confluence, and Miro, as specified in the job description. Showcase examples of design system components or documentation.

• Game Industry Relevance: If possible, include projects related to games (even personal projects) or similar complex interactive systems. Emphasize your understanding of player psychology and engagement loops.

• Accessibility & Scalability: Highlight instances where you've considered accessibility and designed for scalability, as these are key requirements.

Challenge Preparation:

• Design Challenge: Be prepared for a design challenge, which might involve solving a specific UX problem related to the game or designing a feature. Focus on your process, rationale, and how you would approach it within a team.

• System Thinking: Practice articulating how you would build or contribute to a design system or standardize UX practices across a large project.

• Stakeholder Communication: Prepare to discuss how you manage feedback from diverse stakeholders and facilitate alignment when opinions differ.

📝 Enhancement Note: This section provides actionable advice tailored to the specific requirements of a Senior UX Designer role at a company like Ubisoft, focusing on portfolio content, interview structure, and demonstration of operational skills in design process and collaboration.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for pixel-perfect design, advanced component management (component properties, auto-layout, variables), and leveraging AI workflows for efficiency. Proficiency is paramount for creating and maintaining design systems and UI assets.

• Confluence: Critical for creating and maintaining clear, scalable documentation. Expect to use it for project briefs, user flow documentation, UX specifications, and knowledge sharing.

• Miro: Used for building and facilitating multidisciplinary alignment spaces, brainstorming sessions, user journey mapping, and collaborative design activities.

Analytics & Reporting:

• While not explicitly listed as primary tools, familiarity with data analysis tools and methodologies is a strong asset. This may include understanding how to interpret player data from in-game analytics platforms or user research reports to inform design decisions. CRM & Automation:

• Not directly applicable to this UX role, but an understanding of how UX design integrates with broader product management and development workflows is beneficial.

📝 Enhancement Note: This section details the core technology stack, emphasizing the operational importance of Figma, Confluence, and Miro for systematic design and documentation in a large-scale project environment.

👥 Team Culture & Values

Operations Values:

• Player-Centricity: A deep commitment to understanding and serving the player, ensuring that all design decisions prioritize player experience, satisfaction, and engagement.

• Collaboration: Strong emphasis on teamwork and cross-functional partnership. Success is achieved through collective effort and open communication across disciplines.

• Excellence & Quality: A drive to produce high-quality, polished work that meets rigorous standards for design, functionality, and performance.

• Innovation & Iteration: A culture that encourages experimentation, embraces new ideas, and continuously seeks to improve through feedback and iteration.

• Ownership & Accountability: A sense of responsibility for one's work, from conception to implementation, and a commitment to seeing tasks through to completion with attention to detail.

Collaboration Style:

• Integrated Teams: UX designers work seamlessly within multidisciplinary teams, acting as a bridge between player needs and technical/creative execution.

• Open Feedback: A culture where constructive feedback is regularly exchanged, fostering continuous improvement and mutual learning.

• Facilitation: Senior designers are expected to facilitate discussions and alignment sessions, ensuring that all voices are heard and that consensus is reached on design direction.

• Knowledge Sharing: A proactive approach to sharing best practices, design patterns, and insights across teams and projects to elevate the overall quality of UX at Ubisoft.

📝 Enhancement Note: The culture and values are framed to highlight the operational aspects of teamwork, process, and quality assurance within a creative yet structured environment like Ubisoft.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Player Needs with Business Goals: Navigating the complex interplay between creating an exceptional player experience and meeting business objectives, such as monetization strategies in a live-service game.

• Maintaining Consistency in a Large-Scale Live-Service: Ensuring a cohesive and intuitive user experience across a vast game world with ongoing updates and new content additions presents significant operational and design challenges.

• Cross-Disciplinary Alignment: Achieving and maintaining alignment on UX vision and implementation across diverse teams (art, programming, game design) requires strong communication and negotiation skills.

• Adapting to Evolving Player Expectations: The gaming landscape and player preferences change rapidly; staying ahead of these trends and adapting designs accordingly is an ongoing challenge.

Learning & Development Opportunities:

• Advanced Tool Training: Opportunities to master new features in Figma, explore emerging UX tools, and deepen expertise in prototyping and animation software.

• Industry Conferences & Workshops: Access to leading UX and game design conferences (e.g., GDC, UXPA) to learn about cutting-edge techniques and network with peers.

• Mentorship Programs: Formal and informal mentorship opportunities with senior designers and design leaders within Ubisoft.

• Internal Knowledge Sharing: Participation in internal workshops, talks, and design critiques to learn from and contribute to the collective knowledge base of Ubisoft's UX community.

• Exposure to Diverse Projects: The opportunity to work on different game titles and genres within Ubisoft, broadening your portfolio and skill set.

📝 Enhancement Note: This section identifies specific operational challenges inherent in senior UX roles within the live-service gaming industry and outlines structured growth opportunities, emphasizing continuous learning and skill enhancement.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance conflicting stakeholder requirements for a UX feature. How did you facilitate alignment and reach a decision?" (Assesses stakeholder management, communication, and decision-making process.)

• "Walk us through your process for designing a complex player onboarding flow for a new game mechanic. What were the key considerations and how did you measure its success?" (Evaluates end-to-end UX process, problem-solving, and data-driven approach.)

• "How would you approach building or contributing to a design system for a large-scale live-service game like ours? What are the critical components and operational considerations?" (Tests understanding of design systems, scalability, and operational implementation.) Company & Culture Questions:

• "What do you admire about Ubisoft's games, and how do you see your UX expertise contributing to our future titles?" (Assesses passion for the company's products and cultural fit.)

• "How do you stay current with evolving player expectations and UX trends in the gaming industry?" (Evaluates proactive learning and industry awareness.)

• "Describe your experience working within an Agile development environment. How do you ensure UX remains integrated throughout rapid development cycles?" (Probes adaptability and understanding of development methodologies.) Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, tell a clear story: the problem, your role, your process, the challenges, the solutions, and the impact. Focus on why you made certain decisions.

• Highlight Operational Aspects: Emphasize how you managed your workflow, collaborated with teams, documented your work, and iterated based on feedback. Showcase your use of Figma, Confluence, and Miro.

• Quantify Impact: Where possible, use metrics to demonstrate the success of your designs (e.g., increased engagement, reduced drop-off rates, improved task completion times).

• Be Prepared for Deep Dives: Expect detailed questions about specific design choices, technical constraints, and your problem-solving approach.

📝 Enhancement Note: These interview questions and preparation tips are designed to help candidates demonstrate not just their design skills, but their operational understanding of process, collaboration, and strategic thinking within the context of game development.

📌 Application Steps

To apply for this Senior UX Designer position:

• Submit your CV and a link to your online portfolio through the Ubisoft careers portal.

• Portfolio Customization: Tailor your portfolio to highlight projects demonstrating your experience with complex systems, live-service games, and your proficiency with Figma, Confluence, and Miro. Focus on 2-3 strong case studies that clearly articulate your process and impact.

• Resume Optimization: Ensure your resume clearly outlines your 5+ years of gaming industry UX experience, specific tool proficiencies, and key achievements relevant to user-centered design and cross-functional collaboration.

• Interview Preparation: Practice articulating your design process, problem-solving strategies, and how you contribute to team alignment. Prepare specific examples for behavioral and situational questions.

• Company Research: Familiarize yourself with Ubisoft's game portfolio, particularly their live-service titles, and understand their approach to player experience and community engagement.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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