Senior UX Designer

📍 Job Overview

Job Title: Senior UX Designer

Company: Ubisoft

Location: Montreal, Québec, Canada

Job Type: Full-time

Category: User Experience (UX) Design / Game Development Operations

Date Posted: 2026-08-13

Experience Level: Senior (5+ years)

Remote Status: On-site

🚀 Role Summary

• Lead the design and implementation of intuitive, scalable, and cohesive player experiences for a large-scale live-service multiplayer first-person shooter.

• Drive UX strategy and execution, bridging the gap between game vision, player needs, and technical feasibility within an autonomous, multidisciplinary team.

• Champion user-centered design principles, accessibility, and platform compliance throughout the development lifecycle.

• Foster collaboration and alignment across design, art, programming, and other disciplines to ensure a unified player journey.

• Contribute to the evolution of UX standards, design systems, and best practices within the game development operations framework.

📝 Enhancement Note: This role is categorized under Game Development Operations due to the emphasis on applying operational principles (scalability, standards, cross-functional alignment, system design) to the UX design process within a large-scale game development context. The "live-service" nature of the game also implies ongoing operational considerations for content updates and player engagement.

📈 Primary Responsibilities

• Conduct rigorous discovery research and clearly define design problems to inform user-centered solutions.

• Design sustainable and scalable UX solutions, encompassing user interfaces, user flows, signal/feedback systems, and interaction patterns.

• Produce comprehensive design artifacts, including sketches, wireframes, user flows, detailed documentation, and interactive prototypes at appropriate fidelity levels.

• Effectively present, advocate for, and champion UX solutions to multidisciplinary stakeholders, ensuring buy-in and alignment.

• Collaborate with the user research team to review solution implementation and iterate based on player feedback and findings.

• Facilitate alignment and collaboration across game design, level design, art, programming, and other disciplines, acting as a UX advocate.

• Build, maintain, and promote UX standards, design systems, and best practices within the team and broader organization.

• Advocate for and implement accessibility standards and platform compliance requirements within the game's UX.

📝 Enhancement Note: The responsibilities are deeply rooted in operational excellence for UX, focusing on creating repeatable processes (documentation, design systems), scalable solutions, and efficient collaboration models to deliver a high-quality, consistent player experience in a complex live-service environment.

🎓 Skills & Qualifications

Education: Bachelor's degree in UX Design, Interaction Design, Cognitive Psychology, or a related field is desired.

Experience: Minimum of 5 years of UX experience specifically within the video game industry, with a strong portfolio demonstrating impact on game development.

Required Skills:

• Strong user-centered design mindset with a proven ability to translate player needs into actionable design solutions.

• Excellent written and verbal communication skills, adept at collaborating effectively within multidisciplinary teams.

• Ability to transform individual design problems into reusable standards and scalable systems, contributing to a robust design infrastructure.

• Intermediate to advanced knowledge of:

  • Motivation and learning strategies relevant to player engagement.
  • Prototyping techniques for various fidelity levels.
  • Defining and tracking key success metrics for UX performance.
  • Accessibility standards and platform compliance requirements.
  • Design systems principles and implementation.

• Advanced knowledge of:

  • Information architecture for complex game structures.
  • Signals and feedback systems to guide player actions.
  • Interaction design principles and best practices.
  • Wireframing and screen layout design for intuitive navigation.

• Strong understanding of:

  • Multiplayer first-person shooter game mechanics and player behaviors.
  • Open-world game design considerations.
  • Games as a Service (GaaS) products and monetization systems.

• Proficiency with:

  • Figma (including pixel-perfect design, component properties, auto-layout, variables, and AI workflows).

  • Confluence for creating and maintaining clear, scalable documentation.

  • Miro for building and facilitating multidisciplinary alignment spaces.

  • Working directly within a game editor environment. Preferred Skills:

• Experience implementing user interfaces within game development pipelines.

• Strong visual design or motion design sensibilities.

• Experience with data analysis to inform UX decisions and measure impact.

📝 Enhancement Note: The required skills emphasize a blend of core UX competencies and specialized knowledge critical for game development operations, particularly for live-service multiplayer titles. The proficiency requirements in Figma, Confluence, and Miro highlight the need for efficient workflow management and documentation, crucial for large-scale projects.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 5 years of UX work specifically within the video game industry, with a focus on multiplayer or live-service titles.

• Include case studies demonstrating the full UX process from discovery research and problem definition to solution design, implementation review, and iteration based on player feedback.

• Highlight examples of designing scalable and sustainable UX solutions, including user interfaces, flows, and feedback systems.

• Demonstrate proficiency in creating and leveraging design artifacts such as wireframes, user flows, and interactive prototypes.

• Present evidence of building, maintaining, or contributing to design systems and UX standards. Process Documentation:

• Provide examples of how you have documented design decisions, user flows, and system requirements using tools like Confluence.

• Showcase experience in facilitating multidisciplinary alignment and collaboration using tools like Miro or similar whiteboarding platforms.

• Include examples of how you have defined and tracked UX success metrics to measure the impact of your designs.

• Demonstrate understanding of accessibility and platform compliance standards as documented in your design process.

📝 Enhancement Note: For this role, the portfolio is a critical component demonstrating operational capability in UX design. It must showcase not just creative output but also the ability to work within structured processes, create reusable assets (design systems), and collaborate efficiently across teams, which are key operational functions in game development.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for Senior UX Designers in Montreal, Canada, with 5+ years of experience in the video game industry, the estimated annual salary range is CAD $90,000 - $130,000. This range accounts for the specialized nature of game UX, the seniority of the role, and the cost of living in Montreal.

Benefits:

• Permanent employment contract with comprehensive benefits.

• Access to Ubisoft's extensive game library and employee discounts.

• Opportunities for professional development, including training, workshops, and conferences.

• Contribution to a globally recognized game development studio with a strong legacy.

• Collaborative and innovative work environment focused on pushing creative boundaries.

• Potential for performance-based bonuses and stock options (details to be confirmed).

Working Hours: Standard 40-hour work week, with flexibility for project needs. The role is office-based, implying a structured work schedule within the studio.

📝 Enhancement Note: The salary range is an estimate based on market data for comparable roles in Montreal. Ubisoft, as a major game publisher, typically offers competitive compensation and benefits packages. The "permanent" contract and "office-based" nature suggest a stable, traditional employment structure.

🎯 Team & Company Context

🏢 Company Culture

Industry: Video Games & Interactive Entertainment. Ubisoft is a global leader in developing and publishing video games, known for iconic franchises like Assassin's Creed, Far Cry, Rainbow Six, and Just Dance. The company operates in a highly competitive, innovation-driven market.

Company Size: Large enterprise, with thousands of employees worldwide. Ubi Montreal is a significant studio within the Ubisoft network.

Founded: 1986. Ubisoft has a long history of innovation and growth in the gaming industry, fostering a culture that balances established expertise with a drive for new experiences.

Team Structure:

• The UX team is likely small and autonomous, working closely with a dedicated development team for the specific live-service multiplayer FPS.

• Reporting structure likely involves a Lead UX Designer or Design Director, with direct collaboration with Game Directors, Producers, and Technical Leads.

• Cross-functional collaboration is central, involving close partnerships with Game Design, Level Design, Art, Programming, User Research, and QA teams. Methodology:

• Data-driven design informed by user research and player analytics is a core methodology.

• Agile development principles are likely employed, enabling iterative design and rapid feedback loops.

• Emphasis on creating scalable and maintainable systems and standards to support the long-term evolution of a live-service game.

• Collaborative design sessions and workshops (e.g., using Miro) are integral for alignment and problem-solving.

Company Website: https://www.ubisoft.com/

📝 Enhancement Note: Ubisoft's culture often emphasizes creativity, collaboration, and a passion for gaming. For a Senior UX Designer, this means working in a dynamic environment where individual contributions can have a significant impact on a large player base, within a structured operational framework for game development.

📈 Career & Growth Analysis

Operations Career Level: Senior UX Designer. This level signifies a high degree of autonomy, expertise, and the ability to mentor junior team members. The role involves strategic input into the UX direction of the game, not just execution. It requires operational thinking to ensure designs are scalable, maintainable, and align with long-term live-service goals.

Reporting Structure: The Senior UX Designer will likely report to a Lead UX Designer or Design Director within the studio. They will collaborate extensively with leads from other disciplines (Programming, Art, Game Design, Research).

Operations Impact: The UX Designer's work directly impacts player satisfaction, engagement, retention, and potentially monetization by creating intuitive, enjoyable, and accessible game experiences. Their ability to design scalable systems directly affects the long-term operational efficiency of content updates and game maintenance.

Growth Opportunities:

• Operations Skill Advancement: Deepen expertise in designing for live-service games, GaaS models, and complex multiplayer systems. Develop skills in UX strategy for long-term product roadmaps.

• Leadership Development: Opportunities to mentor junior UX designers, lead specific UX initiatives, and contribute to defining UX best practices and design systems across projects.

• Specialization: Potential to specialize further in areas like interaction design for complex systems, accessibility, or player onboarding and retention strategies.

• Cross-Disciplinary Mastery: Gain deeper insights into game development pipelines, technical constraints, and other disciplines, enhancing holistic game design understanding.

📝 Enhancement Note: The "Senior" title implies a need for operational maturity, including the ability to foresee long-term consequences of design decisions, manage complex dependencies, and contribute to process improvements that enhance the efficiency of the development pipeline.

🌐 Work Environment

Office Type: Office-based within the Ubisoft Montreal studio. This implies a structured work environment with dedicated office spaces, meeting rooms, and collaborative zones.

Office Location(s): Montreal, Québec, Canada. Ubisoft has significant studio presence in Montreal, known for its vibrant tech and gaming ecosystem.

Workspace Context:

• Collaborative Environment: The workspace will facilitate close collaboration with multidisciplinary teams, likely featuring open-plan areas, private meeting rooms, and areas for informal brainstorming.

• Operations Tools & Technology: Access to industry-standard hardware, software (Figma, Confluence, Miro, game editors), and development tools necessary for high-fidelity design and prototyping.

• Team Interaction: Regular opportunities for direct interaction with fellow designers, researchers, developers, and other key stakeholders, fostering a dynamic exchange of ideas and feedback.

Work Schedule: The standard working hours are 40 per week, consistent with full-time employment. While the role is office-based, Ubisoft often promotes a healthy work-life balance, though project deadlines may require occasional extended hours.

📝 Enhancement Note: The on-site requirement is crucial for this role, emphasizing the importance of in-person collaboration, rapid iteration, and direct engagement with development teams and game editors, which are often critical for efficient game development operations.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of CV and portfolio to assess experience, skills, and alignment with job requirements.

• Portfolio Presentation: A dedicated session where candidates present their portfolio, discussing key projects, their role, design process, challenges, and outcomes. This is a critical step to evaluate operational thinking and impact.

• Technical/Design Interview: In-depth discussion on UX principles, design methodologies, specific tool proficiency (Figma, Confluence, Miro), and problem-solving approaches. Expect scenario-based questions related to game design challenges.

• Cross-functional Interviews: Meetings with leads from Game Design, Art, Programming, and User Research to assess collaboration style, communication skills, and ability to integrate UX into the broader development pipeline.

• Final Interview: Discussion with senior management or hiring manager to assess cultural fit, long-term potential, and strategic alignment.

Portfolio Review Tips:

• Focus on Impact: Clearly articulate the problem you solved, your specific contributions, the UX process followed, and the measurable outcomes or impact of your work. Quantify results where possible (e.g., improved player retention, reduced task completion time).

• Showcase Process: Detail your approach to discovery research, problem definition, ideation, prototyping, and iteration. Demonstrate how you leveraged player feedback and data.

• Highlight Scalability & Standards: Include examples of how you designed for scalability, created reusable components, or contributed to design systems. This demonstrates operational thinking.

• Tool Proficiency: Showcase examples where you effectively used Figma, Confluence, Miro, or game editors to achieve design goals and facilitate collaboration.

• Tailor to Games: Prioritize projects within the video game industry, especially those related to multiplayer, live-service, or FPS genres, if available.

Challenge Preparation:

• Be prepared for potential design exercises or case studies that simulate real-world challenges faced in game UX development.

• Practice articulating your thought process clearly and concisely, especially when discussing complex interactions or systems.

• Research Ubisoft's current games and their UX approaches to demonstrate an understanding of their products and player base.

• Prepare to discuss your experience with GaaS models, monetization, and player engagement strategies.

📝 Enhancement Note: The emphasis on portfolio review and potential design challenges underscores the practical, execution-oriented nature of this role. Candidates must demonstrate not only design talent but also the operational capacity to deliver high-quality UX within a complex game development environment.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for all aspects of UI design, prototyping, component creation, auto-layout, variables, and AI workflows. Expect to create pixel-perfect designs and maintain design consistency.

• Game Editor: Direct experience working within a game engine editor (e.g., Unreal Engine, Unity, or proprietary engines) to implement and test UI/UX elements is a significant asset.

• Prototyping Tools: Proficiency in tools beyond Figma for creating interactive prototypes at various fidelity levels.

Analytics & Reporting:

• User Research Platforms: Experience with tools for conducting user interviews, usability testing, and surveys (e.g., UserTesting.com, Qualtrics).

• Analytics Tools: Familiarity with in-game analytics platforms (e.g., custom solutions, GameAnalytics, Amplitude) to understand player behavior and measure UX impact.

• Data Visualization Tools: Ability to interpret and potentially contribute to dashboards (e.g., Tableau, Power BI) that track UX KPIs.

CRM & Automation:

• Confluence: Critical for creating and maintaining comprehensive, scalable documentation, design specifications, and knowledge bases.

• Miro: Widely used for collaborative whiteboarding, brainstorming, user journey mapping, and facilitating cross-disciplinary alignment.

• Project Management Tools: Familiarity with Agile tools like Jira, Trello, or Asana for task tracking and workflow management.

📝 Enhancement Note: The technology stack is heavily skewed towards tools that enable efficient collaboration, documentation, and high-fidelity design within a game development context. Proficiency in Figma and Confluence is explicitly called out as required, highlighting their operational importance.

👥 Team Culture & Values

Operations Values:

• Player-Centricity: A deep commitment to understanding and advocating for the player's needs and experience in all design decisions.

• Collaboration & Communication: Openness to feedback, proactive communication, and a willingness to work closely with diverse teams to achieve common goals.

• Innovation & Excellence: A drive to push creative boundaries, explore new design solutions, and strive for the highest quality in execution.

• Scalability & Sustainability: Focus on designing solutions that are not only functional for launch but also maintainable and adaptable for the long-term lifecycle of a live-service game.

• Data-Informed Design: Utilizing research, analytics, and player feedback to guide design decisions and measure impact.

Collaboration Style:

• Cross-Functional Integration: Seamless integration with Game Design, Art, Programming, and User Research teams, fostering a shared understanding of project goals and UX priorities.

• Process Iteration: A culture of continuous improvement where design processes and workflows are regularly reviewed and refined based on team feedback and project needs.

• Knowledge Sharing: Encouraging the sharing of insights, best practices, and learnings across disciplines to elevate the collective understanding of UX and game design.

📝 Enhancement Note: Ubisoft emphasizes values that support both creative output and operational efficiency. For a Senior UX Designer, embodying these values means being a proactive, communicative, and quality-driven team member who can operate effectively within a large, complex organization.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Player Needs with Business Goals: Navigating the complexities of designing for a live-service game that must meet player expectations while also supporting GaaS models and monetization strategies.

• Maintaining UX Consistency in a Large-Scale Project: Ensuring a cohesive and intuitive player experience across a vast game world and numerous features, especially in a multiplayer environment.

• Adapting to Evolving Game Design: Responding effectively to iterative changes in game mechanics, features, and content updates while maintaining UX integrity.

• Technical Constraints: Working within the limitations of game engines and development pipelines to deliver innovative UX solutions.

Learning & Development Opportunities:

• Live-Service UX Mastery: Gaining unparalleled experience in the nuances of UX design for ongoing game services, including player onboarding, retention mechanics, and live events.

• Advanced Tool Proficiency: Deepening expertise in Figma's advanced features and potentially exploring new UX tools and technologies relevant to game development.

• Cross-Disciplinary Expertise: Developing a comprehensive understanding of game development pipelines, from concept to post-launch operations, by working closely with various departments.

• Mentorship & Leadership: Opportunities to guide junior designers, influence UX strategy, and contribute to the growth of the UX discipline within Ubisoft.

📝 Enhancement Note: The challenges highlight the dynamic and complex nature of live-service game development, requiring adaptability, strategic thinking, and strong problem-solving skills. The growth opportunities are tailored to developing expertise in this specialized and evolving field.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance competing stakeholder needs (e.g., design, business, technical) when designing a feature. How did you reach a decision and ensure buy-in?" (Focus on stakeholder management, negotiation, and operational alignment.)

• "How would you approach designing the onboarding experience for a complex multiplayer FPS with a live-service model? What metrics would you track to measure its success?" (Prepare to discuss player journey mapping, progressive disclosure, and UX metrics.)

• "Walk us through a challenging UX problem you solved in a previous game project. What was your process, what tools did you use, and what was the outcome?" (This is a direct test of your portfolio presentation and operational process.) Company & Culture Questions:

• "What interests you about Ubisoft and this specific project? How do your values align with Ubisoft's culture?" (Research Ubisoft's mission, values, and recent game releases.)

• "How do you stay updated on the latest UX trends and best practices, particularly within the gaming industry?" (Showcase your passion for continuous learning and industry awareness.)

• "Describe your experience working with user research teams. How do you incorporate their findings into your design process?" (Highlight collaboration and data-driven decision-making.) Portfolio Presentation Strategy:

• Structure Your Narrative: For each project, clearly define the problem, your role and responsibilities, your design process (research, ideation, prototyping, testing, iteration), the solutions you implemented, and the impact/results.

• Show, Don't Just Tell: Use visuals effectively – wireframes, mockups, prototypes, flow diagrams, and final UIs. Explain why you made certain design choices.

• Demonstrate Operational Thinking: Highlight how you designed for scalability, adhered to or built design systems, facilitated collaboration (e.g., using Miro), and documented your work (e.g., using Confluence).

• Be Ready for Deep Dives: Prepare to answer detailed questions about your process, specific design decisions, and technical aspects of your work.

📝 Enhancement Note: Interview preparation should focus on demonstrating not just design skills but also operational capabilities: structured problem-solving, effective communication, collaboration, and a deep understanding of the game development lifecycle and player experience in live-service environments.

📌 Application Steps

To apply for this Senior UX Designer position:

• Submit your application through the provided link on the Ubisoft careers portal.

• Curate Your Portfolio: Select 2-3 of your strongest projects that best showcase your UX design process, your experience in the video game industry (ideally with multiplayer or live-service titles), and your ability to design scalable solutions. Ensure it highlights your proficiency with Figma, Confluence, and Miro.

• Tailor Your CV: Optimize your resume to clearly articulate your 5+ years of relevant UX experience, highlighting achievements and responsibilities that align with the job description, particularly those related to game development operations, player experience, and cross-functional collaboration.

• Practice Your Presentation: Rehearse your portfolio walkthrough, focusing on telling a compelling story for each project. Be prepared to articulate your design decisions, process, and the impact of your work clearly and concisely. Practice answering common UX interview questions.

• Research Ubisoft: Familiarize yourself with Ubisoft's current game portfolio, their approach to live services, and their company values. Understand the specific genre (multiplayer FPS) and its unique UX challenges.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.