Senior UX Designer

📍 Job Overview

Job Title: Senior UX Designer

Company: Landmark Information Group - Internal

Location: Remote (UK only)

Job Type: Full-Time

Category: User Experience (UX) Design

Date Posted: April 10, 2026

Experience Level: 5-10 Years

Remote Status: Fully Remote

🚀 Role Summary

• Lead the creation of user-centred, scalable digital experiences by driving complex problem spaces from discovery through to delivery.

• Shape product direction by embedding UX thinking into decision-making, championing evidence-based design, and promoting modern, efficient ways of working, including advancements in AI-enhanced design.

• Define and evolve UX research practices and methodologies, utilizing a hypothesis-driven, data-informed approach to identify and validate user and business problems.

• Mentor and support other designers, contributing to the growth of UX maturity across the organization through feedback, guidance, and the promotion of modern design practices.

📝 Enhancement Note: This role is positioned as a senior individual contributor with significant influence on product strategy and design methodology. The emphasis on "ownership of complex problem spaces," "shaping product direction," and "mentoring" indicates a leadership capacity within the UX discipline, even without direct management responsibilities. The inclusion of "AI-enhanced design" points to a forward-thinking approach to UX within Landmark Information Group.

📈 Primary Responsibilities

• Own and drive complex problem spaces from initial discovery and user research through to final delivery and post-launch iteration, ensuring measurable value for users and the business.

• Define, evolve, and champion UX research practices and methodologies in collaboration with the Head of UX, ensuring a consistent and high-quality approach to insight generation.

• Employ a hypothesis-driven, data-informed design process to rigorously identify, validate, and prioritize user and business needs, translating insights into actionable design solutions.

• Design and deliver intuitive, accessible, and scalable digital experiences, focusing on complex workflows and user journeys that meet both user needs and business objectives.

• Actively partner with cross-functional teams, including Product Management, Engineering, and other stakeholders, to collaboratively shape product strategy, roadmaps, and design decisions.

• Influence product direction and strategic decision-making by presenting compelling evidence-based design rationales, leveraging design expertise, and communicating clearly and effectively.

• Contribute to the development of a strong design culture and elevate UX maturity across the organization by sharing best practices, advocating for user-centricity, and fostering collaboration.

• Mentor and provide constructive feedback to junior and mid-level designers, supporting their professional development and enhancing the overall capability of the design team.

📝 Enhancement Note: The responsibilities highlight a blend of strategic thinking, hands-on design execution, and team enablement. The emphasis on "ownership," "shaping product direction," and "influencing decisions" underscores the senior nature of the role. The explicit mention of "AI-enhanced design" suggests a need for adaptability and an interest in emerging technologies within the UX space.

🎓 Skills & Qualifications

Education: Bachelor's degree in Design, Human-Computer Interaction (HCI), Psychology, Computer Science, or a related field, or equivalent practical experience.

Experience: 5-10 years of dedicated experience in User Experience (UX) Design, with a proven track record of successfully delivering digital products and features.

Required Skills:

• Expert UX Design: Demonstrated proficiency in the end-to-end UX design process, from discovery (user research, problem definition) to delivery (wireframing, prototyping, UI design, usability testing).

• User Research Mastery: Expertise in a wide range of qualitative and quantitative user research methods (e.g., interviews, surveys, usability testing, A/B testing, analytics review) and the ability to generate actionable insights.

• Complex Problem Solving: Proven ability to tackle and design solutions for intricate, multi-faceted user workflows and digital experiences, ensuring scalability and efficiency.

• Prototyping & Design Tools: High proficiency in industry-standard design and prototyping tools (e.g., Figma, Sketch, Adobe XD, InVision) to create high-fidelity mockups and interactive prototypes.

• Cross-functional Collaboration: Extensive experience working effectively within agile, cross-functional product teams (Product, Engineering, Marketing, etc.), fostering strong working relationships and shared understanding.

• Stakeholder Management & Communication: Excellent verbal and written communication skills, with the ability to articulate design decisions, present research findings, and manage expectations with diverse stakeholder groups.

• Accessibility Standards: Solid understanding and practical application of accessibility best practices (e.g., WCAG guidelines) to ensure inclusive design for all users.

• Usability Best Practices: Deep knowledge of established usability principles and heuristics to create intuitive and user-friendly interfaces.

Preferred Skills:

• Experience contributing to or managing design systems, including component libraries, style guides, and governance.

• Familiarity with AI-enhanced design tools and methodologies for accelerating research, ideation, or design processes.

• Experience in hypothesis-driven product development and data-informed decision-making frameworks.

• Mentoring or coaching experience for other designers.

• Experience within the land, property, or geospatial data industries.

📝 Enhancement Note: The "5-10 Years" experience level clearly defines this as a senior role, requiring a demonstrated ability to operate autonomously and influence strategic direction. The preferred skills, particularly AI-enhanced design and design systems, suggest areas where a candidate can stand out.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrated Ownership: Showcase at least 2-3 comprehensive case studies detailing projects where you took full ownership of complex problem spaces from discovery through to delivery.

• Research & Insight Focus: Clearly articulate the user research methodologies employed, the insights derived, and how these insights directly informed design decisions and problem validation.

• Scalable Solution Design: Present examples of designing complex, scalable digital experiences, highlighting your approach to user flows, information architecture, and interaction design for robust solutions.

• Cross-functional Collaboration & Impact: Illustrate how you partnered with Product and Engineering teams, and how your UX contributions led to measurable business or user value (e.g., improved conversion rates, reduced task completion times, increased user satisfaction).

• Process & Tool Proficiency: Include examples that demonstrate your proficiency with modern design and prototyping tools, and your ability to work within or contribute to design systems.

Process Documentation:

• Discovery Phase: Detail your process for identifying and validating problems, including how you define hypotheses, plan research, and synthesize findings.

• Design & Iteration: Showcase your methods for translating insights into intuitive solutions, including wireframing, prototyping, user testing, and iterative refinement based on feedback.

• Delivery & Collaboration: Explain your approach to collaborating with engineering for implementation, ensuring design fidelity and functionality, and how you communicate design intent.

• System Contributions: If applicable, provide examples of your involvement with design systems, illustrating how you ensure consistency and scalability across products.

📝 Enhancement Note: For a Senior UX Designer, the portfolio is paramount. It needs to go beyond just visual design and demonstrate strategic thinking, research rigor, and the ability to manage complex projects end-to-end. Highlighting collaboration and impact with quantifiable results will be key.

💵 Compensation & Benefits

Salary Range: Given the "Remote (UK only)" location and "Senior" experience level (5-10 years), a competitive salary range in the UK for a Senior UX Designer typically falls between £60,000 and £85,000 per annum. This estimate is based on industry benchmarks for specialized UX roles in the UK tech sector, considering factors like market demand, company size (Landmark Information Group is a significant entity within its niche), and the senior nature of the responsibilities.

Benefits:

• Competitive Salary: As outlined above, reflecting experience and responsibilities.

• Remote Work Flexibility: Full remote working within the UK, offering work-life balance and reduced commuting stress.

• Pension Scheme: Comprehensive company pension contributions.

• Health & Wellbeing: Access to private healthcare and wellbeing programs.

• Generous Holiday Allowance: Ample paid time off to rest and recharge.

• Professional Development: Opportunities for training, conferences, and continuous learning, including potential exposure to AI-enhanced design tools and methodologies.

• Life Assurance: Company-provided life insurance coverage.

Working Hours: The standard working week is likely 40 hours, as indicated by the AI-derived working hours. While flexible, core hours will likely be established to facilitate cross-functional collaboration within UK time zones.

📝 Enhancement Note: The salary range is an estimation for a Senior UX Designer in the UK. Actual compensation will depend on the candidate's specific experience, skills, and negotiation. The benefits listed are typical for a company of Landmark Information Group's presumed size and industry standing, with a focus on remote work support and professional growth.

🎯 Team & Company Context

🏢 Company Culture

Industry: Landmark Information Group operates within the property technology (PropTech) and data services sector. This industry is characterized by its reliance on accurate data, complex regulatory environments, and a growing need for digital transformation to enhance user access and analysis of information. The company plays a crucial role in providing essential data and software solutions to professionals in legal, property, and financial services.

Company Size: Landmark Information Group is a substantial organization with a significant presence in its market, often employing hundreds or even thousands of individuals globally across its various divisions. This size suggests a structured environment with established processes, but also ample opportunity for impact and exposure to diverse projects.

Founded: Founded in 1996, Landmark Information Group has a long history in data services, evolving from traditional data provision to increasingly sophisticated digital platforms and solutions. This longevity indicates stability, deep market understanding, and a capacity for adaptation to technological advancements.

Team Structure:

• The UX team is likely part of a larger Product or Technology department. As a Senior UX Designer, you would report to a Head of UX or a Director of Product Design.

• The team structure probably includes other UX designers (potentially at junior, mid, and senior levels), UX researchers, and potentially UI designers, working collaboratively.

Methodology:

• Data-Driven Insights: The company emphasizes a data-informed approach, suggesting that UX decisions are supported by research, analytics, and user feedback.

• Agile Development: It's highly probable that the company operates within an Agile framework, requiring UX designers to integrate seamlessly into sprint cycles, collaborating closely with development teams.

• User-Centred Design: The core of the role is to champion user needs, ensuring that product development is focused on delivering value and solving real user problems.

Company Website: https://www.landmark.co.uk/

📝 Enhancement Note: Understanding Landmark's industry context (PropTech, data services) is crucial for tailoring UX solutions. The company's established history suggests a blend of legacy systems and modern digital initiatives, offering unique challenges and opportunities for a UX designer.

📈 Career & Growth Analysis

Operations Career Level: This role is clearly defined as a Senior UX Designer. This level signifies a high degree of autonomy, expertise, and influence. A Senior UX Designer is expected to:

• Independently manage complex design projects from inception to completion.

• Be a subject matter expert in UX research and design methodologies.

• Proactively identify opportunities for improvement and innovation.

• Mentor and guide less experienced designers.

• Significantly influence product strategy and design direction.

• Effectively communicate and collaborate with senior stakeholders.

Reporting Structure: You will likely report to the Head of UX or a Director of Design. This structure places you within a dedicated design function, with opportunities for peer collaboration and mentorship from a senior design leader.

Operations Impact: As a Senior UX Designer, your impact will be profound across several areas:

• Product Success: Directly contributing to the usability, desirability, and effectiveness of Landmark's digital products, leading to increased customer adoption, satisfaction, and retention.

• Business Value: Driving business outcomes by translating user needs into features that solve real problems, potentially leading to increased revenue, reduced operational costs, or enhanced market position.

• Design Maturity: Elevating the overall UX practice within the organization, fostering a culture of user-centricity and design excellence that benefits all product development efforts.

• Innovation: Championing new approaches, including AI-enhanced design, to keep Landmark at the forefront of user experience in the PropTech sector.

Growth Opportunities:

• Lead UX Initiatives: Potential to lead specific product streams or complex initiatives, taking on greater strategic responsibility.

• Specialization: Deepen expertise in areas like AI-enhanced design, complex data visualization, or accessibility for specialized user groups.

• Design Leadership: Progress into roles such as Lead UX Designer, Principal UX Designer, or even management roles (e.g., Head of UX) over time, depending on career aspirations and organizational needs.

• Cross-Functional Leadership: Develop skills to lead cross-functional design thinking workshops or product strategy sessions.

📝 Enhancement Note: The "Senior" title implies a significant level of responsibility and a clear path for further growth within the design leadership track or as a specialist expert. The emphasis on impact underscores the strategic importance of this role within Landmark Information Group.

🌐 Work Environment

Office Type: This role is fully remote within the UK. This implies that the primary "office" is your home workspace. Landmark Information Group likely maintains physical office locations, but this specific position does not require regular attendance.

Office Location(s): While the role is remote, Landmark Information Group has a significant presence in the UK. Historically, they have had offices in locations such as Plymouth, Crewe, and various other regional hubs. For remote employees, this means that while you work from home, there's a strong UK-centric operational base.

Workspace Context:

• Remote Autonomy: You will have the autonomy to set up your workspace according to your preferences, ensuring productivity and comfort.

• Digital Collaboration Tools: Expect to heavily utilize collaboration platforms (e.g., Slack, Microsoft Teams, Zoom) for communication, virtual meetings, and asynchronous collaboration with your distributed team.

• Design Software & Cloud Access: Access to all necessary design software and cloud-based collaboration tools will be provided to facilitate seamless workflow regardless of location.

• Virtual Team Interaction: While remote, the emphasis on "contributing to design culture" and "mentoring" suggests opportunities for virtual team building, design critiques, and knowledge-sharing sessions.

Work Schedule: The standard working hours are likely 40 hours per week. While remote work offers flexibility, it's crucial to maintain consistent availability during core UK business hours to ensure effective collaboration with colleagues, product managers, and stakeholders. This flexibility allows for better work-life integration, but requires strong self-discipline and time management.

📝 Enhancement Note: The fully remote nature necessitates excellent self-management skills and proficiency with digital collaboration tools. The company's UK base means that while remote, you'll be integrated into a specific geographical and temporal context for team interactions.

📄 Application & Portfolio Review Process

Interview Process: The interview process for a Senior UX Designer typically involves several stages designed to assess skills, experience, cultural fit, and strategic thinking.

• Initial Screening: A brief call with an HR representative or recruiter to assess basic qualifications, salary expectations, and cultural fit.

• Hiring Manager Interview: A more in-depth conversation with Paul Messenger (Hiring Manager) to discuss your experience, approach to UX, and alignment with the role's responsibilities. This is a good time to ask about team dynamics and specific challenges.

• Portfolio Review & Design Challenge: This is often a crucial stage. You will likely be asked to present a selection of your work from your portfolio, discussing your process, insights, and impact. A design challenge (either take-home or live) may be given to assess your problem-solving skills, design thinking, and ability to work under pressure or within specific constraints.

• Team/Stakeholder Interviews: Interviews with other designers, product managers, or engineers you would collaborate with. This stage assesses your ability to work in cross-functional teams and communicate effectively with peers.

• Final Interview: Potentially a final conversation with a senior leader to confirm fit and discuss final details.

Portfolio Review Tips:

• Curate Strategically: Select 3-4 of your strongest projects that best represent your senior-level capabilities, focusing on complexity, ownership, and impact.

• Tell a Story: For each project, clearly articulate the problem, your role, the process you followed (research, ideation, design, testing), key decisions made, challenges overcome, and the measurable outcomes.

• Highlight Research & Data: Explicitly show how user research and data informed your design decisions. This is critical for a "data-informed" role.

• Showcase Problem-Solving: Emphasize how you tackled complex problems and designed scalable solutions, rather than just presenting polished final UIs.

• Demonstrate Collaboration: Explain how you worked with product managers, engineers, and stakeholders, and how you incorporated their feedback.

• Be Ready for Questions: Anticipate questions about your design philosophy, how you handle conflicting feedback, your experience with AI-enhanced design, and your approach to mentoring.

Challenge Preparation:

• Understand the Brief: If a take-home challenge is provided, thoroughly understand the problem statement, constraints, and deliverables.

• Think Aloud Methodology: For live challenges, practice articulating your thought process, assumptions, and design rationale as you work.

• Focus on Process: Demonstrate a structured approach to problem-solving, even if you don't complete a fully polished design. Show your thinking.

• Consider the Business Context: Relate your design decisions back to potential business value and user needs relevant to Landmark Information Group's industry.

📝 Enhancement Note: The interview process will heavily rely on demonstrating your senior-level strategic thinking and process. A well-prepared portfolio and a clear articulation of your problem-solving methodology are essential for success.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: High proficiency required in industry-standard tools such as Figma, Sketch, Adobe XD, or similar. Figma is increasingly becoming the collaborative standard.

• User Research Platforms: Experience with tools for conducting remote interviews, usability testing, and surveys (e.g., UserTesting.com, Lookback, Maze, SurveyMonkey, Typeform).

• Collaboration & Communication: Proficiency in platforms like Slack, Microsoft Teams, Zoom, for daily communication and virtual meetings.

• Project Management: Familiarity with Agile project management tools like Jira, Asana, Trello, for understanding development workflows and progress.

Analytics & Reporting:

• Web Analytics: Experience with tools like Google Analytics, Adobe Analytics, or similar to understand user behavior on digital products.

• Data Visualization: Familiarity with tools like Tableau, Power BI, or internal dashboards for interpreting data and presenting insights.

CRM & Automation:

• While not a direct CRM role, understanding how UX design impacts CRM usage and customer journeys is beneficial. Familiarity with CRM concepts (e.g., Salesforce, Dynamics 365) and how design influences user adoption within these systems can be an advantage.

• AI-Enhanced Design Tools: Specific mention of this suggests potential use of AI tools for research synthesis, content generation, or design assistance (e.g., tools like Uizard, Diagram, or AI features within existing design suites).

📝 Enhancement Note: The explicit mention of "AI-enhanced design" is a key differentiator. Candidates should be prepared to discuss any experience or interest in leveraging AI tools within the UX design and research process. Figma is a strong probability for the primary design tool.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and advocating for the user, ensuring that all design decisions prioritize user needs and enhance their experience.

• Data-Driven Decision Making: A belief in grounding design choices in evidence, utilizing research, analytics, and user feedback to validate hypotheses and measure impact.

• Collaboration & Communication: A strong emphasis on working effectively with cross-functional teams, fostering open communication, and building consensus through clear dialogue.

• Continuous Improvement: A culture that embraces iteration, learning from feedback, and proactively seeking ways to enhance processes, products, and user experiences.

• Innovation & Adaptability: An openness to exploring new technologies and methodologies, such as AI-enhanced design, to drive efficiency and create cutting-edge solutions.

Collaboration Style:

• Integrated Teamwork: Expect to work closely and collaboratively within Agile squads, participating in ceremonies like sprint planning, daily stand-ups, and retrospectives.

• Open Feedback Culture: A willingness to give and receive constructive feedback on designs and processes, fostering a culture of continuous learning and improvement.

• Cross-Departmental Partnerships: Proactive engagement with Product Management, Engineering, Marketing, and other business units to ensure alignment and shared understanding of goals and user needs.

• Knowledge Sharing: Encouragement to share learnings, best practices, and insights across the design team and broader organization through presentations, documentation, or informal discussions.

📝 Enhancement Note: The values suggest a dynamic and forward-thinking environment that balances user advocacy with business objectives and embraces technological advancements. Candidates should align their responses with these core principles.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Complexity and Usability: Designing intuitive solutions for complex, data-rich workflows inherent in the property and legal sectors, ensuring ease of use for diverse professional user groups.

• Driving Adoption of New Methodologies: Championing and integrating AI-enhanced design practices and advanced research techniques within established team workflows and potentially across different product teams.

• Influencing Stakeholders: Effectively persuading stakeholders with varying technical backgrounds and priorities to adopt user-centred design recommendations and invest in UX improvements.

• Remote Collaboration Nuances: Maintaining strong team cohesion, effective communication, and a shared design vision within a fully remote working environment.

Learning & Development Opportunities:

• Advanced UX Techniques: Opportunities to deepen expertise in areas like advanced user research methodologies, complex information architecture, and persuasive design.

• AI in Design: Gain hands-on experience and develop a strategic understanding of how AI can be leveraged to enhance UX research, ideation, and design processes.

• Industry Knowledge: Develop a strong understanding of the PropTech and data services industry, enabling more informed and impactful design solutions.

• Mentorship & Leadership: Develop mentoring skills and potentially take on leadership roles within specific projects or for junior team members, paving the way for future career progression.

📝 Enhancement Note: The challenges highlight the unique nature of UX work in the PropTech industry and the proactive approach to adopting new technologies. The growth opportunities are well-aligned with advancing a career in senior UX design.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex problem space you owned from discovery to delivery. What was your process, what were your key insights, and what was the impact?" (Focus on demonstrating end-to-end ownership, research rigor, and measurable outcomes.)

• "How do you approach integrating AI-enhanced design tools or methodologies into your workflow? Can you provide an example or discuss potential benefits and challenges?" (Prepare to discuss your understanding or experience with AI in design, even if theoretical.)

• "How do you balance conflicting stakeholder requirements with user needs? Provide an example of a challenging negotiation and how you resolved it." (Highlight your communication, persuasion, and problem-solving skills.)

Company & Culture Questions:

• "What interests you about Landmark Information Group and our industry (PropTech/data services)?" (Research the company's mission, products, and recent news. Connect your UX passion to their domain.)

• "How do you contribute to fostering a strong design culture and improving UX maturity within an organization, especially in a remote setting?" (Share examples of mentoring, presenting, or advocating for design.)

Portfolio Presentation Strategy:

• Structure for Impact: Begin with a brief overview of your career and what you're looking for. Then, dive into 2-3 curated case studies. For each case study:

Problem -> Your Role -> Process (Research, Ideation, Design, Testing) -> Solution -> Impact (Quantifiable Results).

• Emphasize Your 'Why': Clearly articulate the rationale behind your design decisions, linking them back to user insights and business goals.

• Show, Don't Just Tell: Use visuals (wireframes, prototypes, user flows, research artifacts) effectively, but focus on explaining your thinking and process.

• Be Prepared to Dig Deep: Anticipate questions about specific design choices, alternative solutions considered, and how you would handle hypothetical scenarios.

• Discuss AI: If you have relevant experience or ideas regarding AI in design, be ready to weave this into your presentation or discussion.

📝 Enhancement Note: Interview preparation should focus on demonstrating senior-level strategic thinking, a robust process, and the ability to drive impact through user-centric design, with a specific awareness of the company's industry and embrace of new technologies like AI.

📌 Application Steps

To apply for this Senior UX Designer position:

• Submit your application through the provided link on Greenhouse.

• Tailor Your CV: Ensure your resume highlights your 5-10 years of experience, specific UX design and research skills, and achievements relevant to complex problem spaces and scalable solutions. Use keywords from the job description.

• Curate Your Portfolio: Prepare a digital portfolio showcasing 2-3 in-depth case studies that exemplify your senior-level expertise, focusing on process, research, collaboration, and measurable impact. Ensure it's easily accessible and well-organized.

• Prepare Your Narrative: Practice articulating your UX philosophy, project experiences, and your approach to collaboration and problem-solving. Be ready to discuss your experience with AI-enhanced design.

• Research Landmark Information Group: Understand their industry (PropTech, data services), their products, and their mission. Consider how your UX skills can contribute to their specific business goals.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.