Senior UX Designer

📍 Job Overview

Job Title: Senior UX Designer

Company: Infoblox

Location: Tacoma, WA, United States

Job Type: Full time

Category: Product Design / User Experience

Date Posted: 2026-04-10T17:47:53

Experience Level: Mid-Senior Level (8+ years)

Remote Status: Remote (North America)

🚀 Role Summary

• Lead the end-to-end user-centered design process for internal business applications and enterprise systems, ensuring intuitive and accessible user experiences.

• Design and refine User Interfaces (UIs) for AI-assisted development environments, establishing UX patterns and guardrails for consistency and usability.

• Conduct user research, including stakeholder interviews and usability testing, to inform design decisions and drive iterative improvements for internal tools.

• Collaborate across IT Product Owners, Architects, and Development teams to translate complex business workflows into simplified, efficient user journeys.

• Apply and extend design systems, components, and patterns to maintain visual consistency and scalability across a portfolio of internal products.

📝 Enhancement Note: This role is positioned within the Office of the CIO, reporting to the Senior Director of Business Operations, indicating a strong focus on internal enterprise systems and operational efficiency. The emphasis on "AI-assisted 'vibe coding' tools" and the need to review/refine AI-generated UIs suggests a forward-thinking approach to UX within a technology-driven organization. The role requires not just design execution but also strategic input into how AI impacts UI development and user experience standards.

📈 Primary Responsibilities

• Design and implement UX patterns and guardrails specifically for an AI-accelerated front-end development environment, ensuring consistency and brand alignment.

• Systematically review and refine User Interfaces generated by AI-assisted tools, defining clear UX and accessibility acceptance criteria for quality assurance.

• Own the complete user-centered design lifecycle for internal tools, including portals, request flows, catalogs, dashboards, and SharePoint/M365 experiences, from initial discovery to final delivery.

• Map comprehensive user journeys, information architecture, and interaction models to simplify complex IT and business workflows into user-friendly experiences.

• Translate intricate business and process requirements into detailed task flows, wireframes, low-fidelity and high-fidelity prototypes, and responsive UI designs.

• Produce clear and detailed UX deliverables, including wireframes, mockups, interactive prototypes, and specifications, meticulously documenting states, behaviors, and edge cases.

• Engage closely with IT Product Owners, Technical Project Managers (TPMs), and Architects to clarify project objectives, define success metrics, and align UX strategies with established IT standards and value streams.

• Decompose UX work into actionable user stories and features with well-defined acceptance criteria for efficient execution by development teams.

• Leverage and extend existing design systems, components, and patterns to ensure internal tools maintain visual consistency and are scalable for future growth.

• Conduct lightweight user research and usability testing with internal stakeholders, utilizing analytics and direct feedback for continuous workflow iteration and measurable improvements.

• Support the "Infoblox on Infoblox" (Customer Zero) initiative by evaluating the internal use of Infoblox products and providing structured UX findings back to Product and Engineering teams.

📝 Enhancement Note: The responsibilities highlight a dual focus: traditional UX design execution for internal systems and a pioneering role in shaping UX within an AI-assisted development paradigm. The emphasis on "Customer Zero" suggests a unique opportunity to influence product development by acting as an internal user of Infoblox's own solutions. Breaking down UX work into stories and features for agile teams is a key operational responsibility.

🎓 Skills & Qualifications

Education: Bachelor's degree in Design, HCI, Human-Centered Computing, Human Factors, or a related field (or equivalent practical experience).

Experience: 8+ years of experience as a UX/UI, Product, or Interaction Designer, with a strong preference for experience with web applications, admin consoles, or complex enterprise workflows, particularly internal business systems (e.g., ITSM, CRM, ERP, HRIS).

Required Skills:

• Demonstrated experience collaborating with engineers using AI-assisted or "vibe coding" tools, including the ability to design reusable UX patterns and guardrails, and systematically review AI-generated UIs for interaction quality, visual consistency, and accessibility.

• Strong interaction design skills, including mapping user journeys, defining workflows, and designing interaction models that account for exception paths and edge cases within B2B or internal IT ecosystems.

• Proven application of core UX principles, heuristics, and Gestalt laws to design data-heavy, workflow-centric experiences that yield measurable outcomes.

• Hands-on experience with user-centered research methodologies, including stakeholder interviews, task analysis, prototyping, and usability testing, with a preference for lightweight, iterative methods suitable for internal audiences.

• Proficiency in Figma for wireframing, prototyping, and documentation; comfort with FigJam or similar ideation tools; and experience working with established design systems.

• Deep understanding of usability, interaction design principles, responsive layouts across various enterprise device ranges, and accessibility best practices (WCAG, color contrast, keyboard navigation) for dense administrative UIs.

• A data-informed mindset with strong analytical and logical thinking capabilities, comfortable using quantitative and qualitative data to guide design decisions and measure the impact of UX initiatives.

Preferred Skills:

• Experience with design systems and their application in enterprise environments.

• Familiarity with M365/SharePoint environments for internal tool design.

• Experience with AI-assisted development tools beyond just UI generation.

📝 Enhancement Note: The requirement for 8+ years of experience and a portfolio featuring specific types of applications (end-to-end, data-heavy, workflow-centric) indicates this is a senior-level role with significant autonomy and expectation for strategic contribution. The emphasis on AI-assisted tools is a distinct differentiator, requiring candidates to demonstrate adaptability and forward-thinking design practices.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase at least two end-to-end case studies of data-heavy or workflow-centric applications, detailing the entire design process from problem identification to solution implementation.

• Clearly articulate the user research methodologies employed, including how insights were gathered from internal stakeholders and integrated into design decisions.

• Demonstrate proficiency in creating detailed wireframes, interactive prototypes, and comprehensive UX specifications, including documentation of states, behaviors, and edge cases.

• Present clear evidence of how design decisions were informed by data (quantitative and qualitative analytics, usability testing results) and how the impact of these designs was measured.

Process Documentation:

• Documented user journeys, information architecture, and interaction models that effectively simplify complex IT and business workflows.

• Examples of translating business and process requirements into task flows, wireframes, prototypes, and responsive UI designs.

• Evidence of contributing to or extending design systems, components, and patterns for consistent and scalable internal tools.

• Demonstrations of how UX work was broken down into actionable stories/features with clear acceptance criteria for agile development teams.

• Case studies illustrating the refinement and review of AI-generated UIs, including the definition of UX and accessibility acceptance criteria.

📝 Enhancement Note: The portfolio requirements are highly specific, emphasizing end-to-end process, data-driven decision-making, and experience with complex enterprise systems, particularly those involving AI-assisted development. Candidates should prepare to walk through their process and demonstrate how they navigate ambiguity and drive measurable outcomes in an internal tooling context.

💵 Compensation & Benefits

Salary Range: $104,300 - $155,430 annually.

Benefits:

• Comprehensive health coverage.

• Generous Paid Time Off (PTO).

• Flexible work options.

• Learning opportunities, including access to courses and workshops.

• Career-mobility programs designed for internal advancement.

• Leadership workshops to develop management and strategic skills.

• Sixteen paid volunteer hours annually to support community initiatives.

• Access to global employee resource groups (ERGs) fostering diversity and inclusion.

• Charitable Giving Program with a Company Match to amplify employee contributions.

• Modern office facilities with amenities like EV charging.

• Healthy snacks and occasional treats.

• Opportunities for participation in hackathons, game nights, and culture celebrations.

• A "No Jerks" policy reinforcing a positive and collaborative work environment.

Working Hours: Standard full-time hours, likely aligned with a 40-hour work week, with flexibility offered as part of the overall benefits package.

📝 Enhancement Note: The salary range is provided transparently, with the note that offers will reflect role location, internal equity, experience, skills, education, and certifications. The inclusion of a corporate bonus potential suggests performance-based incentives in addition to base salary. The benefits package is robust, emphasizing employee well-being, professional development, and community engagement, which are attractive to senior-level professionals.

🎯 Team & Company Context

🏢 Company Culture

Industry: Networking and Security Solutions (Cloud-First), specifically focusing on DNS, DHCP, and IP Address Management (DDI).

Company Size: Infoblox is a significant player in its market, protecting 70% of the Fortune 500. While the exact employee count isn't specified here, its market penetration implies a substantial, established organization with a global presence.

Founded: Infoblox was founded in 1999, indicating a company with a long history and established market position, now evolving with cloud and AI technologies.

Team Structure:

• The role sits within the Office of the CIO, reporting to the Senior Director of Business Operations, suggesting a central operational support function.

• Collaboration will be extensive with IT Product Owners, Technical Project Managers, Architects, and Development teams, including those working with AI tools.

Methodology:

• Infoblox emphasizes a data-informed approach, using quantitative and qualitative data to guide design decisions and measure impact.

• The company utilizes agile product development methodologies for its internal and external products.

• There is a clear focus on user-centered design principles, even for internal tools, ensuring that employee experiences are prioritized.

• The integration of AI-assisted development ("vibe coding") indicates an experimental and forward-looking approach to technology adoption within their operational workflows.

Company Website: https://www.infoblox.com/

📝 Enhancement Note: The company culture is heavily promoted as inclusive, innovative, and rewarding, with external recognition from Glassdoor and Great Place to Work. The "Office of the CIO" context implies a strong internal focus on optimizing business operations through technology, making this UX role critical for driving efficiency and adoption of internal tools.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior UX Designer role, indicating a position of significant experience and responsibility. It requires leading complex projects, mentoring junior designers (potentially), and influencing design strategy, particularly in the emerging area of AI-assisted UX.

Reporting Structure: The role reports to the Senior Director of Business Operations within the Office of the CIO. This structure places the UX designer in a crucial position to impact core business operations and IT strategy.

Operations Impact: The UX Designer's impact will be direct and measurable, focusing on improving the efficiency, usability, and adoption of internal tools that employees rely on daily. This can lead to reduced support tickets, faster task completion, and increased employee satisfaction, directly contributing to operational effectiveness and potentially cost savings.

Growth Opportunities:

• Specialization: Deepen expertise in UX for AI-assisted development, a rapidly growing field.

• Leadership: Transition into a UX Lead or Manager role, overseeing a team or a critical product area within the Office of the CIO.

• Strategic Influence: Become a key advisor on internal tooling strategy, influencing the adoption and development of new technologies and design practices.

• Cross-Functional Movement: Opportunities to work on external-facing product design, leveraging internal design experience.

• Skill Development: Continuous learning through workshops, conferences, and hands-on experience with cutting-edge tools and methodologies.

📝 Enhancement Note: The "First 90 Days," "Six Months," and "One Year" roadmap provides a clear trajectory for growth and impact. Success in this role is defined by becoming a go-to partner, driving measurable improvements, and playing a strategic role in the internal product roadmap, particularly concerning SaaS and AI.

🌐 Work Environment

Office Type: While the role is remote-friendly across North America, Infoblox maintains modern office spaces, as evidenced by the mention of EV charging, healthy snacks, and culture celebrations. The Tacoma office is located at 2106-2108 Pacific Avenue, Suite 600.

Office Location(s): The primary listed location is Tacoma, WA, but the role is open to candidates anywhere in North America, indicating a strong remote work culture. Other global locations are mentioned for certifications, suggesting a distributed workforce.

Workspace Context:

• The remote work arrangement offers flexibility, allowing designers to structure their workday effectively.

• Collaboration is expected to be primarily digital, utilizing tools like Figma, FigJam, and other communication platforms.

• The emphasis on a "No Jerks" policy and healthy collaboration suggests a supportive and professional remote working environment.

• Access to modern tools and technologies, including AI-assisted development platforms, will be integral to the daily workflow.

Work Schedule: Standard full-time working hours are expected, with flexibility inherent in the remote work arrangement. This allows for effective management of design tasks, research, and collaboration across different time zones within North America.

📝 Enhancement Note: The remote-first approach for this role, while acknowledging physical office spaces, signals a commitment to flexible work arrangements. Candidates should be prepared for a digitally collaborative environment where asynchronous communication and tool proficiency are key.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely a review of resume and portfolio by a recruiter or hiring manager to assess qualifications and experience.

• Portfolio Review: A dedicated session where candidates present their portfolio, focusing on end-to-end case studies of data-heavy or workflow-centric applications. Emphasis will be placed on demonstrating the design process, problem-solving, and measurable outcomes.

• Technical/Design Interviews: Discussions with IT Product Owners, TPMs, Architects, and potentially other designers to assess UX/UI skills, interaction design expertise, understanding of enterprise systems, and familiarity with AI-assisted development.

• Behavioral/Cultural Fit Interviews: Conversations to evaluate alignment with Infoblox's values (inclusion, boldness, curiosity, creativity) and collaboration style, including the "No Jerks" policy.

• Final Interview: Likely with the Senior Director of Business Operations or a senior leader to discuss overall fit, strategic thinking, and long-term career aspirations.

Portfolio Review Tips:

• Structure: Organize your portfolio around 2-3 strong case studies that clearly demonstrate the end-to-end UX process for complex, data-heavy, or workflow-centric applications.

• Narrative: Tell a compelling story for each case study: the problem, your role, the process (research, ideation, design, testing), the solution, and the measurable impact (metrics, outcomes).

• AI Focus: Specifically highlight any experience with AI-assisted design tools, how you managed/refined AI outputs, and established UX guardrails.

• Data & Metrics: Clearly present how you used data (quantitative and qualitative) to inform decisions and measure success. Quantify impact wherever possible (e.g., "reduced task completion time by X%", "decreased support tickets by Y%").

• Deliverables: Showcase a range of deliverables: user flows, wireframes, interactive prototypes, final UI mockups, and potentially process documentation examples.

• Conciseness: Be prepared to present concisely, focusing on the most critical aspects of each project and answering questions effectively.

Challenge Preparation:

• Expect potential design exercises or hypothetical scenarios related to improving internal workflows or designing for AI-generated UIs.

• Prepare to articulate your design rationale clearly and defend your decisions, especially in the context of enterprise constraints and AI integration.

• Be ready to discuss how you collaborate with technical teams and manage stakeholder expectations.

📝 Enhancement Note: The emphasis on AI-assisted design and internal enterprise systems means candidates should tailor their portfolio and interview responses to these specific requirements. Demonstrating adaptability and a proactive approach to emerging technologies will be key.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The preferred tool for wireframing, prototyping, and documentation. Advanced proficiency is expected.

• FigJam: Utilized for ideation, mapping, and collaborative brainstorming sessions.

• Design Systems: Experience in applying, extending, and contributing to design systems is crucial for maintaining consistency.

Analytics & Reporting:

CRM & Automation:

• Experience with internal business systems like ITSM, CRM, ERP, and HRIS is highly preferred, indicating familiarity with the types of enterprise platforms the UX designer will be working with.

AI & Development Tools:

• Experience with AI-assisted "vibe coding" tools for front-end development is a key requirement. This includes understanding how to design for and refine UIs generated by such tools.

• Familiarity with M365/SharePoint environments for internal tool design.

📝 Enhancement Note: Proficiency in Figma is explicitly stated as preferred. The role's success hinges on integrating with AI-assisted development workflows, a specialized skill that candidates should be prepared to discuss in detail.

👥 Team Culture & Values

Operations Values:

• Boldness & Curiosity: Infoblox encourages bold ideas and continuous questioning, fostering an environment where innovation is driven by curiosity.

• Inclusion & Belonging: A strong emphasis on creating a community where every voice is heard and valued, promoting diversity and equal opportunity.

• Creativity & Drive: Valuing creative problem-solving and the drive to push boundaries, essential for tackling complex design challenges.

• Efficiency & Smarter Work: The role is embedded in improving internal operations, directly contributing to employees working smarter and faster through better tools.

• Collaboration & Healthy Interaction: The "No Jerks" policy underscores a commitment to respectful, productive, and collaborative working relationships.

Collaboration Style:

• Cross-functional Integration: Close collaboration with IT Product Owners, TPMs, Architects, and Development teams, including those using AI tools, is fundamental.

• Data-Driven Feedback Loops: Utilizing analytics and user feedback to drive iterative improvements and foster a culture of continuous learning and refinement.

• Knowledge Sharing: Likely involves sharing design best practices, insights from user research, and learnings from AI-assisted development with the broader team and stakeholders.

• Agile Teamwork: Working within agile frameworks, requiring open communication, adaptability, and shared responsibility for project success.

📝 Enhancement Note: The company culture is actively promoted as a key differentiator, emphasizing employee empowerment, innovation, and a positive work environment. Candidates should demonstrate how their personal values and collaboration style align with these principles.

⚡ Challenges & Growth Opportunities

Challenges:

• Navigating AI-Generated UIs: The primary challenge lies in effectively designing for, reviewing, and refining UIs generated by AI-assisted tools, ensuring they meet high standards of usability and accessibility while also being consistent with brand and design system guidelines.

• Simplifying Complexity: Translating intricate enterprise workflows and complex IT processes into simple, intuitive user interfaces requires deep problem-solving and design thinking.

• Balancing Internal Needs with Enterprise Standards: Ensuring that internal tools are user-friendly and efficient while adhering to broader IT standards and value streams.

• Driving Adoption: Encouraging internal stakeholders to adopt new tools and workflows, requiring strong communication, change management, and demonstrable value.

• Staying Ahead of Technology: Continuously adapting to evolving AI technologies and their impact on UX design practices.

Learning & Development Opportunities:

• AI UX Specialization: Becoming an expert in designing for and managing AI-generated user interfaces.

• Internal Product Strategy: Gaining deeper insights into enterprise IT operations and contributing to the strategic roadmap for internal tools.

• Design System Evolution: Playing a role in shaping and expanding Infoblox's internal design system.

• Mentorship: Opportunities to mentor junior designers or learn from senior leaders within the Office of the CIO.

• Industry Exposure: Potential to attend relevant conferences or workshops focused on enterprise UX, AI in design, or IT operations.

📝 Enhancement Note: The challenges are directly linked to the innovative aspects of the role, particularly the integration of AI. This presents a significant opportunity for professional growth in a cutting-edge area of UX design.

💡 Interview Preparation

Strategy Questions:

• "How would you approach designing UX guardrails for an AI that generates front-end code?"

• "Describe a time you had to simplify a complex enterprise workflow through UX design. What was your process, and what was the outcome?"

• "How do you ensure accessibility and usability in dense, data-heavy administrative interfaces, especially when working with AI-generated UIs?"

• "Walk me through your process for conducting user research and usability testing with internal stakeholders for enterprise applications."

Company & Culture Questions:

• "Based on Infoblox's culture, how would you contribute to our 'bold ideas' and 'curiosity' values in your role?"

• "How do you handle constructive criticism or differing design opinions from technical stakeholders or Product Owners, especially given our 'No Jerks' policy?"

• "What interests you about designing for internal enterprise systems versus external-facing products?"

Portfolio Presentation Strategy:

• Executive Summary: Start each case study with a brief overview of the problem, your role, and the key outcomes/impact.

• Visual Storytelling: Use visuals (wireframes, prototypes, final UIs) to guide the audience through the problem-solving process.

• Process Clarity: Clearly articulate your methodology at each stage – research, ideation, prototyping, testing, iteration.

• Data Integration: Explicitly show where and how data influenced your decisions and how you measured success.

• AI Specifics: If applicable, dedicate a section to how you approached AI-generated outputs, including your review process and refinements.

• Concise Answers: Be prepared for follow-up questions, but aim for direct and insightful answers, demonstrating your expertise and thought process.

📝 Enhancement Note: Candidates should prepare to discuss their experience with AI-assisted tools and enterprise systems in detail, linking their design decisions and outcomes to measurable business impact. Demonstrating a proactive and adaptable approach to new technologies will be crucial.

📌 Application Steps

To apply for this Senior UX Designer position:

• Submit your application through the provided Oracle Cloud HCM portal link.

• Tailor your resume: Highlight experience with enterprise systems, AI-assisted design tools, Figma proficiency, and end-to-end UX process, using keywords from the job description.

• Curate your portfolio: Select 2-3 strong case studies that best demonstrate your ability to design complex, data-heavy, or workflow-centric applications, with a focus on measurable impact and any experience with AI-generated UIs.

• Prepare for portfolio presentation: Practice walking through your case studies, clearly articulating your process, rationale, and the outcomes achieved, emphasizing your unique contributions.

• Research Infoblox: Understand their products, market position, and company culture, particularly their emphasis on innovation, inclusion, and employee growth. Be ready to explain why you are a good fit for their "Office of the CIO" and their approach to internal tooling.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.