Senior Staff Product Designer (x/f/m)

📍 Job Overview

Job Title: Senior Staff Product Designer (x/f/m)

Company: Doctolib

Location: Berlin, Germany

Job Type: Permanent, Full-time

Category: Product Design / UX Design

Date Posted: May 20, 2026

Experience Level: 10+ Years

Remote Status: Hybrid (3 days/week in office)

🚀 Role Summary

• Drive design excellence and define a cohesive design vision that integrates brand, healthcare professional solutions, patient experiences, and AI functionalities.

• Tackle complex and strategic design challenges hands-on, focusing on AI-first interaction patterns and systemic redesigns across multiple product areas.

• Elevate user experiences by embedding AI-first principles into interaction patterns, frameworks, and craft guidelines at scale.

• Partner with Product, Engineering, and Design leadership to shape multi-quarter design strategies, influencing roadmaps and technical decisions.

• Mentor and grow the craft capability of other designers and product builders through feedback, design reviews, and direct collaboration.

📝 Enhancement Note: This role is positioned as a Senior Staff Product Designer, indicating a high level of individual contribution and influence, particularly in shaping strategic design direction and mentoring junior team members. The emphasis on "AI Product Strategy" and "AI-first" experiences suggests a forward-thinking design approach crucial for healthcare technology.

📈 Primary Responsibilities

• Establish and champion the overarching design vision for Doctolib's entire product suite, ensuring seamless integration of brand identity, user-facing applications, healthcare professional tools, and AI-driven features.

• Lead the hands-on design for the most complex and critical product challenges, including enhancing AI workflows and executing large-scale redesigns that span multiple product domains and teams.

• Drive the adoption and refinement of AI-first design principles across all interaction patterns, design frameworks, and craft guidelines to ensure consistent, high-quality user experiences and brand representation.

• Collaborate closely with Product Management, Engineering leads, and other Design Directors to co-create and influence multi-quarter design strategies, impacting product roadmaps, technical architecture, and key product initiatives.

• Provide mentorship and leadership to a team of designers and product builders through regular feedback, constructive design reviews, and direct collaborative efforts, fostering professional growth and elevating the overall design maturity of the organization.

• Define, instrument, and track key UX metrics, leveraging data to inform design decisions and demonstrate the impact of design initiatives on critical business outcomes.

• Champion design quality and brand consistency across all product surfaces, ensuring that new features and improvements align with Doctolib's established design language and strategic objectives.

• Actively participate in and contribute to design critiques and reviews, offering expert insights and constructive feedback to peers and cross-functional partners.

📝 Enhancement Note: The responsibilities highlight a blend of strategic leadership, hands-on design execution, and people development, typical of a senior individual contributor role. The emphasis on AI-first design and data-informed decision-making is critical for success in this role.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's or Master's degree in Design, Human-Computer Interaction, Computer Science, or a related field is often preferred for roles of this seniority.

Experience: 12+ years of experience in Product/UX Design, with a significant portion spent in senior individual contributor roles at scale.

Required Skills:

• Deep expertise in interaction design, encompassing user flows, wireframing, and prototyping complex systems.

• Strong systems thinking capabilities, enabling the design of coherent and scalable user experiences across multiple product surfaces.

• Proficiency in prototyping tools and methodologies to effectively communicate design concepts and test user flows.

• Fluent in leading-edge AI-first design processes and workflows, understanding how to integrate AI seamlessly into user journeys.

• Proven track record of shipping complex, ambitious products that have set high standards for interaction, visual, and brand design organization-wide.

• Demonstrated ability to set design direction and influence outcomes across multiple teams, acting as a peer to senior managers and directors.

• Experience designing AI-powered or data-dense workflows, with a nuanced understanding of AI's utility and potential pitfalls for users.

• Data-informed and hypothesis-driven approach to design, with the ability to own the definition and instrumentation of UX metrics that drive business outcomes.

• Strong written and verbal communication skills, essential for articulating complex craft decisions and design vision to executive audiences, engineering peers, and stakeholders at all levels.

Preferred Skills:

• Experience in the healthcare technology sector, fintech, AI-native products, or other highly regulated or enterprise environments.

• Familiarity with design systems and their implementation at scale.

• Additional European languages (e.g., French, German, Italian) are a plus, aiding cross-cultural collaboration.

• Experience with user research methodologies and translating insights into actionable design solutions.

📝 Enhancement Note: The experience requirement of 12+ years and the emphasis on "senior individual contributor at scale" suggest the need for a seasoned designer capable of operating independently and influencing organizational direction. The preference for experience in healthcare, fintech, or regulated industries points to the complexity and compliance needs of Doctolib's product.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 3-5 complex, end-to-end product design case studies demonstrating significant impact and ownership.

• Highlight projects that involved AI-powered features, data-dense workflows, or operated within regulated/enterprise environments.

• Include examples of systemic redesigns or initiatives that spanned multiple teams or product areas.

• Demonstrate your ability to set design direction and influence product strategy through your project examples.

• Clearly articulate your role, the design process, key decisions, and measurable outcomes (e.g., UX metrics, business impact).

Process Documentation:

• Evidence of how you have defined and instrumented UX metrics to drive business outcomes.

• Examples of hypothesis-driven design processes and how you've used data to validate or iterate on designs.

• Documentation or case studies that illustrate your approach to systems thinking and designing for scalability.

• Showcase your understanding of AI-first design principles and how you've applied them to create intuitive workflows.

📝 Enhancement Note: For a Senior Staff level role, the portfolio must go beyond individual feature design to showcase strategic thinking, cross-functional influence, and leadership in tackling complex, organization-wide design challenges, especially those involving AI and data.

💵 Compensation & Benefits

Salary Range: For a Senior Staff Product Designer with 12+ years of experience in Berlin, Germany, the estimated annual salary range is typically between €90,000 and €130,000. This estimate is based on industry benchmarks for senior design roles in major European tech hubs, considering Doctolib's industry and company size.

Benefits:

• Company health insurance through partner Allianz.

• Minimum of 28 days of paid leave per year.

• Parent Care Program: An additional month of leave beyond legal parental leave.

• Free mental health and coaching services via partner Moka.care.

• Specialized support package for caregivers and workers with disabilities, including flexible remote policies, extra medical leave, and psychological support.

• Flexible workplace policy with hybrid and office-based options.

• Flexibility Days: Ability to work from EU countries and the UK for up to 10 days annually.

• Reimbursement for public transportation costs.

Working Hours: Full-time, typically around 40 hours per week, with a hybrid work model requiring 3 days per week in the Berlin office.

📝 Enhancement Note: The salary range is an estimate based on market data for senior-level design positions in Berlin. Actual compensation will be determined by the candidate's specific experience, skills, and performance during the interview process. The benefits package is comprehensive, reflecting Doctolib's commitment to employee well-being and work-life balance.

🎯 Team & Company Context

🏢 Company Culture

Industry: Doctolib operates within the rapidly evolving Healthcare Technology (HealthTech) sector, focusing on digitalizing healthcare services for both patients and healthcare professionals. This industry is characterized by a strong emphasis on user trust, data privacy, regulatory compliance, and the integration of innovative technologies like AI.

Company Size: Doctolib is a large, rapidly growing tech company. With a significant international presence and a large design team (50+), it offers the resources and scale of a well-established organization while maintaining a dynamic, startup-like pace in its product development.

Founded: Founded in 2013, Doctolib has experienced substantial growth, becoming a leading digital health service provider in Europe. This history suggests a company culture that values innovation, agility, and a mission-driven approach to problem-solving.

Team Structure:

• The Design team is substantial (50+ members) and international, covering a broad spectrum of product surfaces and specialties.

• This Senior Staff Product Designer role reports directly to the VP of Design, indicating a high level of visibility and strategic alignment with top leadership.

Methodology:

• Doctolib appears to embrace an AI-first and data-informed approach to product development, emphasizing the use of AI to improve healthcare efficiency and patient care.

• The design process likely involves a blend of hypothesis-driven experimentation, user research, and rigorous design reviews to ensure high-quality, impactful solutions.

• Emphasis is placed on both big-picture strategic thinking and pixel-perfect execution, suggesting a balanced approach to design quality and speed.

Company Website: https://www.doctolib.fr/

📝 Enhancement Note: Doctolib's mission to improve healthcare access and its focus on AI present a unique and impactful context for a Product Designer. The company's size and international scope mean that the design work has the potential for widespread reach and significant user impact.

📈 Career & Growth Analysis

Operations Career Level: This role is at the "Senior Staff" level, positioning it as a highly experienced individual contributor who operates at a strategic level. It signifies a deep level of expertise, the ability to lead complex initiatives, influence product direction, and mentor others, often considered one or two levels below Principal or Director roles.

Reporting Structure: The Senior Staff Product Designer reports directly to the VP of Design. This close reporting line provides direct access to executive leadership and a significant opportunity to influence design strategy at the highest level.

Operations Impact: The impact of this role is substantial, directly contributing to Doctolib's AI Product Strategy. By designing intuitive and effective AI-powered experiences for healthcare professionals and patients, this role directly influences operational efficiency, quality of care, and patient outcomes. The design decisions will shape how users interact with critical healthcare services, impacting Doctolib's market position and mission fulfillment.

Growth Opportunities:

• Strategic Leadership: Opportunity to shape the future of AI-first design at Doctolib, influencing product roadmaps and design systems across the organization.

• Mentorship and Team Development: Develop leadership skills by mentoring junior and mid-level designers, contributing to the growth of the design organization.

• Cross-functional Influence: Deepen understanding and influence across Product, Engineering, Medical, and Data teams, gaining exposure to complex business and technical challenges.

• Advanced Design Craft: Push the boundaries of interaction design, visual design, and AI integration within a leading HealthTech company.

• Potential for Principal/Director Track: Successful performance in this role can pave the way for progression into Principal Designer or Design Director positions, leading larger teams or strategic initiatives.

📝 Enhancement Note: The "Senior Staff" title implies a career path focused on deep individual contribution and strategic influence rather than people management, though mentorship is a key component. Growth opportunities are geared towards expanding influence, expertise, and strategic impact within the design organization and Doctolib as a whole.

🌐 Work Environment

Office Type: Doctolib's hybrid work policy suggests a modern office environment designed for collaboration and focused work. The expectation of 3 days in the office indicates a culture that values in-person interaction, brainstorming, and team cohesion.

Office Location(s): The primary location for this role is Berlin, Germany. Berlin is a major European tech hub, offering a vibrant ecosystem for design and technology professionals. Specific office amenities and accessibility information would be available upon inquiry or during the interview process.

Workspace Context:

• The hybrid model facilitates a balance between focused individual work (potentially at home) and collaborative team activities (in the office).

• The office environment is likely equipped with the necessary tools and technology for high-level product design, including access to design software, collaboration platforms, and potentially prototyping labs.

• Opportunities for spontaneous collaboration with Product Managers, Engineers, Data Scientists, and fellow designers are expected to be abundant, fostering a dynamic and innovative atmosphere.

Work Schedule: The standard work schedule is full-time, with an expectation of approximately 40 hours per week. The hybrid nature offers some flexibility in how and where work is performed, balanced by required in-office days for collaboration.

📝 Enhancement Note: The hybrid work environment at Doctolib aims to combine the benefits of remote flexibility with the advantages of in-person collaboration, critical for complex design challenges and team building.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your application, resume, and portfolio to assess qualifications and fit for the Senior Staff role.

• Portfolio Presentation & Discussion: A session where you will present 1-2 key case studies from your portfolio, detailing your process, strategic thinking, design decisions, and impact. Expect in-depth questions about your approach to AI-first design, systems thinking, and handling complex problems.

• Design Challenge/Workshop: You may be asked to participate in a design exercise or workshop, either live or as a take-home assignment, to assess your hands-on design skills, problem-solving abilities, and how you approach specific design challenges relevant to Doctolib's products.

• Cross-functional Interviews: Meetings with senior leaders from Product, Engineering, Data, and potentially Medical teams to evaluate your ability to collaborate, influence, and communicate effectively across disciplines.

• Hiring Manager/VP of Design Interview: A final discussion to assess overall fit, strategic vision, leadership potential, and alignment with the team's goals and Doctolib's culture.

Portfolio Review Tips:

• Curate Strategically: Select case studies that best demonstrate your experience with AI-first design, complex systems, regulated environments, and your ability to set design direction. Prioritize impact and measurable outcomes.

• Tell a Story: Structure your case studies to clearly articulate the problem, your role and process, key decisions made (and why), challenges overcome, and the final outcome/impact.

• Highlight AI & Data: Explicitly showcase how you've designed for AI-powered features or data-dense workflows. Detail your approach to UX metrics and data-informed design.

• Showcase Systems Thinking: Illustrate how your designs contribute to a larger system or design language, demonstrating scalability and consistency.

• Quantify Impact: Whenever possible, use data and metrics to demonstrate the positive impact of your designs on user behavior, business goals, or operational efficiency.

• Be Prepared for Deep Dives: Anticipate detailed questions about your design choices, trade-offs, and your rationale behind them.

Challenge Preparation:

• Understand the Context: If given a take-home challenge, thoroughly research Doctolib's products, target users (healthcare professionals and patients), and its AI strategy.

• Focus on Process: Demonstrate a clear, logical design process, even if you don't have a "perfect" solution. Show how you would approach the problem.

• AI & Data Integration: Consider how AI could be leveraged or how data insights could inform your solution.

• Communication is Key: Practice articulating your thought process clearly and concisely, both verbally and visually.

📝 Enhancement Note: The interview process for a Senior Staff role is rigorous, focusing heavily on strategic thinking, hands-on craft, influence, and the ability to mentor. A well-prepared and impactful portfolio presentation is crucial.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma (highly likely as industry standard), Sketch, Adobe Creative Suite.

• Prototyping & Interaction: InVision, Principle, Framer, or advanced Figma prototyping capabilities.

• Collaboration: Slack, Jira, Confluence, Miro (for whiteboarding and ideation).

Analytics & Reporting:

• UX Metrics Definition: Tools for defining and tracking user behavior, potentially integrating with product analytics platforms.

• Data Visualization: Tools that allow for understanding and presenting data insights (e.g., Tableau, Looker, or internal dashboards).

CRM & Automation: While not directly design tools, an understanding of how CRM and automation platforms impact user journeys and data flow can be beneficial.

📝 Enhancement Note: While specific tools are not listed, proficiency in industry-standard design and prototyping software like Figma is a given. Familiarity with tools that support data-informed design and cross-functional collaboration is also essential.

👥 Team Culture & Values

Operations Values:

• Mission-Driven: A strong commitment to improving healthcare access for everyone, which guides all product decisions and design efforts.

• User-Centricity: Deep focus on understanding and serving the needs of both healthcare professionals and patients, ensuring products are intuitive and effective for diverse user groups.

• Excellence & Craft: A dedication to high standards in design quality, interaction patterns, and visual execution, striving for best-in-class experiences.

• Innovation & AI-First: Embracing new technologies, particularly AI, to create transformative solutions and improve operational efficiency within healthcare.

• Collaboration & Transparency: Fostering an environment where diverse ideas are welcomed, openly discussed, and integrated through cross-functional teamwork.

Collaboration Style:

• Cross-functional Partnership: A highly collaborative approach, working closely with Product Managers, Engineers, Data Scientists, and Medical Experts to co-create solutions.

• Constructive Feedback Culture: A willingness to give and receive feedback openly during design reviews and team discussions to elevate the quality of work.

• Knowledge Sharing: Encouraging the sharing of best practices, learnings, and insights across the design team and with other departments to foster continuous improvement.

• Empowerment and Autonomy: While collaborative, the culture likely empowers senior designers like the Senior Staff Product Designer to take ownership and drive initiatives forward with a high degree of autonomy.

📝 Enhancement Note: Doctolib's culture appears to be a blend of a strong, mission-oriented purpose with a focus on high performance, innovation, and collaborative execution, particularly in its approach to AI and user experience.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing AI Potential with User Needs: Determining the optimal integration of AI in healthcare workflows, ensuring it genuinely assists users without causing friction or compromising trust.

• Designing for Diverse Stakeholders: Creating cohesive experiences that cater to the distinct needs and technical proficiencies of healthcare professionals and patients.

• Navigating Complex, Regulated Environments: Designing within the constraints of healthcare regulations and ensuring data privacy while delivering innovative solutions.

• Driving Systemic Change: Leading comprehensive redesigns that span multiple product teams and require significant cross-functional alignment and buy-in.

• Maintaining Design Quality at Scale: Ensuring consistent excellence in design execution across a rapidly growing product suite and international markets.

Learning & Development Opportunities:

• Deep Dive into HealthTech AI: Gaining specialized knowledge in applying AI within the healthcare domain, understanding its unique challenges and opportunities.

• Strategic Design Leadership: Developing skills in influencing product strategy, roadmap planning, and organizational design maturity.

• Mentorship and Coaching: Honing leadership and communication skills through mentoring junior designers and contributing to their professional development.

• Exposure to Cutting-Edge Technologies: Working with advanced design tools and emerging AI technologies within a leading HealthTech company.

• Industry Conferences and Workshops: Potential opportunities to attend relevant design and technology conferences to stay abreast of industry trends and network.

📝 Enhancement Note: This role offers significant challenges related to AI integration, user complexity, and scale, which in turn provide substantial opportunities for professional growth in strategic design leadership and specialized domain expertise.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you set the design vision for a complex product area. How did you align stakeholders and drive execution?" (Focus on your strategic thinking, leadership, and influence.)

• "How do you approach designing AI-first experiences? What are the key considerations, and how do you ensure AI adds value without hindering the user?" (Prepare a case study or hypothetical scenario.)

• "Walk us through a systemic redesign you led. What were the challenges, how did you manage dependencies across teams, and what was the impact?" (Highlight your systems thinking and project management skills.)

Company & Culture Questions:

• "How does Doctolib's mission to improve healthcare access resonate with your own values as a designer?" (Connect your personal motivations to the company's purpose.)

• "Based on your understanding, how would you approach mentoring designers within Doctolib's cross-functional environment?" (Demonstrate your leadership and mentorship style.)

Portfolio Presentation Strategy:

• Structure for Impact: Begin with a high-level overview of the project and its business/user goals. Clearly define your specific role and contributions.

• Emphasize Process & Rationale: Detail your design process step-by-step, explaining the rationale behind key decisions, trade-offs, and iterations. Use visuals effectively.

• Showcase AI/Data Integration: Dedicate specific slides or sections to how you incorporated AI, handled data, and used metrics to inform your design.

• Quantify Outcomes: Present measurable results – user satisfaction, efficiency gains, business impact – supported by data.

• Tell a Compelling Story: Engage your audience by highlighting the problem's significance, your creative solutions, and the positive impact achieved. Be prepared for in-depth questions.

📝 Enhancement Note: Preparation should focus on demonstrating strategic thinking, hands-on expertise in AI and complex systems, cross-functional collaboration, and a data-driven approach, all framed within Doctolib's mission and healthcare context.

📌 Application Steps

To apply for this Senior Staff Product Designer position:

• Submit your application through Doctolib's Greenhouse portal.

• Curate Your Portfolio: Select 2-3 of your most impactful case studies that best showcase your experience with AI-first design, complex systems, and strategic influence. Ensure each case study clearly outlines the problem, your process, your specific contributions, key decisions, and measurable outcomes.

• Tailor Your Resume: Highlight your 12+ years of experience, emphasizing your track record as a senior individual contributor, your expertise in interaction design, systems thinking, AI-first workflows, and any experience in regulated industries like healthcare. Use keywords from the job description.

• Prepare Your Presentation: Practice presenting your chosen portfolio case studies. Be ready to articulate your design rationale, discuss trade-offs, explain your approach to UX metrics, and demonstrate how you collaborate and mentor.

• Research Doctolib: Understand Doctolib's mission, products, target users, and their strategic focus on AI in healthcare. Prepare thoughtful questions about the role, team, and challenges.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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