Senior Staff Product Designer (x/f/m)

📍 Job Overview

Job Title: Senior Staff Product Designer (m/f/d)

Company: Doctolib

Location: Berlin, Germany

Job Type: Contractor

Category: Product Design / UX Design

Date Posted: May 20, 2026

Experience Level: Senior Staff / 10+ Years

Remote Status: Hybrid (3 days/week in office)

🚀 Role Summary

• Drive design vision and excellence across Doctolib's product surfaces, with a strong emphasis on AI-first product strategy and user-centric healthcare solutions.

• Tackle the most complex design challenges hands-on, influencing roadmaps and technical decisions through senior design judgment and craft.

• Elevate user experiences by embedding AI-first interaction patterns, frameworks, and brand identity at scale for both healthcare professionals and patients.

• Mentor and grow junior designers and product builders, fostering a culture of high-quality design execution and continuous learning within the organization.

• Partner closely with Design, Product, Engineering, Medical, and Data leadership to shape multi-quarter design strategies and ensure cohesive, impactful product development.

📝 Enhancement Note: This role is positioned as a Senior Staff Product Designer, indicating a highly experienced individual contributor with significant strategic influence and hands-on design responsibilities. The emphasis on AI, healthcare, and complex, regulated environments suggests a need for deep expertise in systems thinking and user experience within these domains.

📈 Primary Responsibilities

• Define and champion the overarching design vision for Doctolib, ensuring seamless integration of brand identity, healthcare professional solutions, patient-facing applications, and AI-driven experiences.

• Lead hands-on design initiatives for the most challenging product problems, including elevating AI workflows and driving systemic redesigns that span multiple teams and product areas to support critical business objectives.

• Drive the adoption of AI-first design principles across all interaction patterns, frameworks, and craft guidelines, ensuring design quality and brand consistency are maintained at scale.

• Collaborate with Design, Product, and Engineering leadership to shape long-term design strategies, influencing product roadmaps, technical architecture, and strategic product bets.

• Mentor and develop designers and product builders through constructive feedback, design reviews, and direct collaboration, thereby enhancing overall craft capability and elevating design standards across the organization.

• Contribute to the implementation of the AI Product Strategy, focusing on making healthcare professionals' lives easier and improving patient care by reducing non-medical task burdens.

• Redesign patient care journeys by centering the patient-facing app around AI, creating intuitive and delightful user experiences.

• Push the boundaries of new interaction patterns and elevate execution excellence in Doctolib's most strategic product areas.

• Balance speed and detail in design execution, providing both high-level strategic thinking and pixel-perfect final output.

📝 Enhancement Note: The responsibilities highlight a dual focus on strategic leadership and hands-on execution. The emphasis on AI-first design, systemic redesigns, and influencing roadmaps indicates a role requiring significant influence and the ability to drive change across multiple product domains and teams.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a strong portfolio demonstrating equivalent practical experience and mastery of design principles is expected.

Experience: 12+ years in Product/UX design, with a proven track record as a senior individual contributor at scale.

Required Skills:

• Deep expertise in interaction design, with a strong understanding of user flows, information architecture, and usability principles.

• Proficient in systems thinking, enabling the design of cohesive and scalable user experiences across complex product ecosystems.

• Advanced prototyping skills to effectively communicate design concepts and test user interactions.

• Fluent in leading-edge AI-first design processes and workflows, understanding the nuances of designing with artificial intelligence.

• Proven ability to ship complex, ambitious products and set organizational standards for interaction, visual, and brand design.

• Demonstrated experience in influencing product direction and outcomes across multiple teams, acting as a peer to senior managers and directors in design and product.

• Experience designing AI-powered or data-dense workflows, with a clear understanding of user needs and the optimal application of AI.

• Data-informed approach: ability to define and instrument UX metrics that drive business outcomes.

• Strong written and verbal communication skills, capable of articulating design decisions and vision to executive audiences, engineering peers, and stakeholders at all levels.

• Fluency in English; proficiency in additional European languages (e.g., French, German, Italian) is a plus. Preferred Skills:

• Experience in highly regulated industries such as healthcare or fintech, or in enterprise environments, is highly desirable.

• Familiarity with design systems and their implementation at scale.

• Experience with user research methodologies and translating insights into design solutions.

• A strong understanding of brand identity and its application in digital product design.

📝 Enhancement Note: The extensive experience requirement (12+ years) and the emphasis on AI-first design, systems thinking, and influencing senior leadership point to a highly specialized role. The preference for experience in regulated industries signals the need for a mature design approach that accounts for compliance and user trust.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a range of complex projects demonstrating mastery of interaction design, systems thinking, and AI-first design principles.

• Include case studies that highlight your ability to tackle and solve significant design challenges, from initial problem definition to final product launch and iteration.

• Present examples of how you've set design direction and influenced product strategy and roadmaps in previous roles.

• Demonstrate experience in designing AI-powered or data-dense workflows, detailing your approach to user needs and AI integration.

• Provide evidence of your ability to own the definition and instrumentation of UX metrics and their impact on business outcomes.

• Include examples of your mentorship and leadership in elevating design craft and capability within teams. Process Documentation:

• Clearly articulate your design process, from user research and ideation to prototyping, testing, and implementation.

• Detail your approach to systems thinking, illustrating how you ensure consistency and scalability across product surfaces.

• Demonstrate your methodology for integrating AI ethically and effectively into user workflows, explaining your rationale and problem-solving strategies.

• Showcase how you collaborate with Product, Engineering, and other stakeholders, including your approach to feedback and decision-making.

📝 Enhancement Note: For a Senior Staff role, the portfolio should not only showcase past work but also demonstrate strategic thinking, leadership potential, and a deep understanding of complex design challenges, particularly those involving AI and regulated environments. The emphasis on metrics and business impact is crucial.

💵 Compensation & Benefits

Salary Range: While not specified, for a Senior Staff Product Designer with 12+ years of experience in a major European tech hub like Berlin, the annual salary is likely to be in the range of €90,000 - €130,000+. This estimate is based on industry benchmarks for senior design roles in comparable tech companies in Germany, considering the company's significant funding and growth, and the specialized nature of AI and healthcare product design.

Benefits:

• Company health insurance through partner Allianz, providing comprehensive medical coverage.

• A minimum of 28 days of paid leave annually, offering ample time for rest and personal pursuits.

• Parent Care Program: an additional month of leave beyond legal parental leave entitlements, supporting new parents.

• Free mental health and coaching services via partner Moka.care, promoting employee well-being.

• Specialized support package for caregivers and individuals with disabilities, including flexible remote work options, extra medical leave, and psychological support.

• Flexible workplace policy, allowing for a hybrid work model that balances in-office collaboration with remote work.

• Flexibility Days Policy: enables employees to work from EU countries and the UK for up to 10 days per year, offering international work flexibility.

• Reimbursement of public transportation costs, encouraging sustainable commuting.

Working Hours: Full-time, approximately 40 hours per week, with a hybrid arrangement requiring 3 days in the Berlin office.

📝 Enhancement Note: The salary estimate is a projection based on industry standards for a highly experienced designer in Berlin. The benefits package is comprehensive, with a strong emphasis on employee well-being, parental support, and flexible work arrangements, reflecting Doctolib's commitment to its employees.

🎯 Team & Company Context

🏢 Company Culture

Industry: Doctolib operates within the Healthcare Technology sector, a rapidly growing and highly regulated field. This context means a strong emphasis on user trust, data security, ethical AI implementation, and a deep understanding of the needs of both medical professionals and patients. The "AI Product Strategy" mentioned indicates a forward-thinking approach to leveraging technology for improved healthcare delivery.

Company Size: Doctolib is a significant player, with a large and international design team (50+ people) and a considerable employee base. This scale suggests established processes, opportunities for cross-functional collaboration, and the potential for significant impact. For operations professionals, this means working within a structured environment that values scalability and efficiency.

Founded: Doctolib was founded in 2013. Its relatively recent founding, coupled with rapid growth, suggests a dynamic, fast-paced, and innovative company culture. This environment is ideal for those who thrive on building and scaling processes and systems.

Team Structure:

• The design team is substantial (50+ members) and international, implying diverse perspectives and a global outlook.

• The Senior Staff Product Designer reports directly to the VP of Design, indicating a high level of visibility and direct access to leadership.

• Collaboration is expected with Design Directors, Senior Managers, and senior leaders across Product, Engineering, Medical, and Data, highlighting a cross-functional and collaborative team dynamic. Methodology:

• Data-informed and Hypothesis-driven: The role requires ownership of UX metrics and their connection to business outcomes, suggesting a strong reliance on data to guide design decisions and validate hypotheses.

• AI-First Design: A core methodology for this role, focusing on integrating AI seamlessly and effectively into user workflows.

• Systems Thinking: Essential for designing cohesive experiences across multiple product surfaces and teams.

• Craft Excellence: High standards for visual, interaction, and brand design are expected, with a focus on pixel-perfect execution where necessary.

Company Website: https://www.doctolib.fr/

📝 Enhancement Note: Doctolib's focus on healthcare and AI implies a culture that values precision, empathy, and innovation. The collaborative structure, reporting directly to the VP of Design, suggests a high-impact role with significant opportunities to shape the product's direction.

📈 Career & Growth Analysis

Operations Career Level: This role is at the "Senior Staff" level, representing a highly experienced individual contributor (IC) who operates at a strategic level. It's a position of significant influence, often bridging the gap between individual execution and team/organizational strategy. The role demands not only exceptional design craft but also the ability to define vision, mentor others, and influence senior leadership across multiple disciplines.

Reporting Structure: The Senior Staff Product Designer reports directly to the VP of Design. This direct line offers high visibility and the opportunity to influence top-level design strategy and decision-making. The role will also work closely with Design Directors, Senior Managers, and senior leaders in Product, Engineering, Medical, and Data, indicating a peer-level engagement with other senior stakeholders.

Operations Impact: The impact of this role is substantial, directly influencing the core AI Product Strategy and the user experience for millions of healthcare professionals and patients. By setting design vision and tackling complex problems, the designer will shape how Doctolib leverages AI to improve healthcare access, efficiency, and quality. This involves driving significant business priorities and enhancing user satisfaction and trust.

Growth Opportunities:

• Design Leadership: Potential to grow into a Design Director or lead product design for a major initiative or product area, moving from senior IC to a management or principal-level role.

• Specialization: Deepen expertise in AI-first design, healthcare technology, or complex enterprise systems, becoming a recognized subject matter expert within the company and industry.

• Mentorship & Influence: Expand influence through continued mentorship, leading design critiques, and contributing to the development of design talent and processes across Doctolib.

• Strategic Contribution: Play a pivotal role in defining future product directions and technological advancements at Doctolib, influencing long-term company strategy.

📝 Enhancement Note: The Senior Staff IC path at Doctolib appears to offer significant strategic impact and leadership development opportunities without necessarily requiring a move into people management. The role is positioned to influence at the highest levels of the organization.

🌐 Work Environment

Office Type: Doctolib operates a hybrid work model, requiring employees to be in the office for 3 days per week. This suggests a blend of focused individual work at home and collaborative, in-person interaction at the office. The office environment is likely designed to foster collaboration among design, product, and engineering teams.

Office Location(s): The primary location for this role is Berlin, Germany. Berlin is a major European tech hub, offering a vibrant ecosystem of startups, established tech companies, and a diverse talent pool. The office location within Berlin would likely be in a well-connected area facilitating access for employees.

Workspace Context:

• Collaborative Environment: The hybrid model and the requirement for 3 days in the office are designed to foster strong team cohesion, spontaneous collaboration, and effective knowledge sharing among designers, product managers, and engineers.

• Tools and Technology: As a tech company, expect access to modern design tools, collaboration platforms, and potentially specialized hardware for prototyping and testing. The emphasis on AI suggests advanced software and data analysis tools will be readily available.

• Team Interaction: Regular design reviews, cross-functional team meetings, and informal interactions are expected, providing ample opportunities to engage with colleagues and contribute to a shared design culture.

Work Schedule: The role is full-time, with standard working hours likely aligned with European business norms. The hybrid model offers flexibility, but the 3-day office requirement necessitates a structured approach to balancing remote and in-office work to ensure optimal collaboration and productivity.

📝 Enhancement Note: The hybrid work model at Doctolib is a key aspect of its work environment, aiming to balance flexibility with the benefits of in-person collaboration. This setup is common in leading tech companies and caters to professionals seeking structure and interaction alongside autonomy.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will likely review your application and portfolio to assess basic qualifications and cultural fit.

• Portfolio Presentation & Design Discussion: Expect a session where you present your portfolio, discussing key projects, your design process, and your strategic thinking. This will likely involve a deep dive into your experience with AI-first design, systems thinking, and handling complex challenges.

• Cross-Functional Interviews: Interviews with peers and leaders from Product, Engineering, and potentially Medical teams to evaluate collaboration skills, technical understanding, and ability to influence across disciplines.

• Design Challenge/Workshop: A practical exercise, possibly a take-home assignment or an in-person workshop, to assess your problem-solving skills, design execution, and approach to specific design problems relevant to Doctolib's domain.

• Final Interview with VP of Design: A concluding conversation with the VP of Design to discuss your vision, leadership potential, and overall fit for the Senior Staff role and the team's strategic direction.

Portfolio Review Tips:

• Curate Strategically: Select 3-4 of your most impactful projects that best showcase your expertise in AI-first design, systems thinking, complex problem-solving, and influencing senior stakeholders. Prioritize projects with clear business impact and measurable outcomes.

• Tell a Story: For each project, clearly articulate the problem, your role, your process, the challenges faced, your solutions, and the results (quantified where possible). Focus on your strategic contributions and decision-making rationale.

• Highlight AI & Systems: Explicitly detail your experience and approach to designing AI-powered workflows and complex systems. Use diagrams, flowcharts, or other visuals to illustrate system architecture and user journeys.

• Demonstrate Impact: Quantify achievements whenever possible. Use metrics related to user engagement, efficiency gains, adoption rates, or business KPIs to demonstrate the value your designs delivered.

• Tailor to Doctolib: Show an understanding of Doctolib's mission, its product landscape (especially AI initiatives), and the healthcare domain. Frame your projects in a way that resonates with these areas.

Challenge Preparation:

• Understand the Domain: Familiarize yourself with Doctolib's products, its target users (healthcare professionals and patients), and the challenges in the healthcare tech space, particularly concerning AI integration.

• Practice Problem-Solving: Be prepared to tackle ambiguous problems. Focus on your process: how you frame the problem, identify user needs, generate solutions, and articulate your rationale.

• Communicate Clearly: Practice explaining complex design concepts, technical considerations, and strategic decisions concisely and effectively to a mixed audience.

📝 Enhancement Note: The interview process for a Senior Staff role is rigorous, focusing on strategic thinking, leadership potential, and deep domain expertise. The portfolio review is a critical component, so candidates should prepare to articulate their process, impact, and strategic vision with data-driven evidence.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma is the industry standard and highly likely to be Doctolib's primary tool for UI design, wireframing, and interactive prototyping. Adobe Creative Suite (Illustrator, Photoshop) may also be used for asset creation.

• User Research & Testing: Tools like UserTesting.com, Maze, or Lookback for remote usability testing and feedback collection. Internal tools for user interview management and synthesis.

• Collaboration & Communication: Slack for real-time communication, Jira for issue tracking and project management, Confluence for documentation and knowledge sharing.

• Design Systems: Experience with and contributions to design systems (e.g., using tools like Storybook or internal platforms) will be crucial for ensuring consistency and scalability.

Analytics & Reporting:

• Product Analytics: Tools like Amplitude, Mixpanel, or Google Analytics to track user behavior, feature adoption, and conversion rates.

• Data Visualization: Tableau, Power BI, or Looker for creating dashboards and reports to communicate insights to stakeholders.

• UX Metrics Instrumentation: Understanding how to work with Product Managers and Engineers to define and implement tracking for key UX metrics.

CRM & Automation: While not directly a designer's tool, understanding how CRM systems (e.g., Salesforce) and marketing automation platforms influence the user journey and data flow can be beneficial. Experience integrating user feedback loops into these systems is a plus.

📝 Enhancement Note: The emphasis on AI and complex systems suggests that proficiency with advanced design and analytics tools is expected. The ability to work within a robust design system and to connect design decisions to data-driven insights will be critical.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A paramount value in healthcare, ensuring that all design decisions prioritize the needs and well-being of both healthcare professionals and patients.

• Data-Driven Decision Making: Relying on data and user insights to inform strategy, validate hypotheses, and measure the impact of design solutions.

• Excellence & Craftsmanship: A commitment to high-quality design execution, attention to detail, and pushing the boundaries of innovation and user experience.

• Collaboration & Transparency: Fostering an environment where ideas are shared openly, feedback is constructive, and teams work together seamlessly across functions.

• Impact & Ownership: Taking initiative, owning complex problems, and driving impactful solutions that contribute to Doctolib's mission of improving healthcare access.

Collaboration Style:

• Cross-Functional Integration: Expect to work closely with Product Managers, Engineers, Data Scientists, Medical Experts, and other designers. Collaboration is key to translating complex requirements into user-friendly solutions.

• Iterative Design Process: Doctolib likely employs an agile and iterative approach, encouraging continuous feedback loops and rapid prototyping to refine designs.

• Constructive Feedback Culture: Designers are expected to both give and receive constructive feedback during design reviews and team discussions to elevate the quality of work.

• Knowledge Sharing: A culture that encourages sharing best practices, learnings, and insights through internal presentations, documentation, and informal discussions.

📝 Enhancement Note: Doctolib's values, particularly in the healthcare sector, emphasize trust, quality, and a deep commitment to user needs. The collaborative style is designed to bring diverse expertise together to solve complex problems effectively.

⚡ Challenges & Growth Opportunities

Challenges:

• AI Integration Nuances: Designing AI-first experiences requires careful consideration of user trust, transparency, and ethical implications, ensuring AI enhances rather than complicates workflows.

• Complexity of Healthcare: Navigating the intricacies of the healthcare industry, including regulatory requirements, diverse user needs (doctors, nurses, patients), and existing workflows, presents significant design challenges.

• Scaling Design Systems: Maintaining design consistency and quality across a wide range of product surfaces and features as the company grows is an ongoing challenge.

• Balancing Speed and Quality: In a fast-paced tech environment, ensuring that design excellence is maintained while delivering products quickly requires strategic prioritization and efficient processes.

Learning & Development Opportunities:

• AI Design Specialization: Deepen expertise in cutting-edge AI design patterns, ethical AI frameworks, and the application of AI in complex domains.

• Healthcare Technology Expertise: Gain in-depth knowledge of the healthcare landscape, its unique user needs, and regulatory considerations, becoming an expert in this critical sector.

• Strategic Influence: Develop skills in influencing product strategy, roadmapping, and cross-functional decision-making at a senior leadership level.

• Mentorship and Leadership Development: Hone mentoring skills and potentially explore leadership responsibilities within the design organization.

• Industry Exposure: Opportunities to attend industry conferences, participate in workshops, and engage with the broader design and tech community.

📝 Enhancement Note: The challenges are inherent to working at the intersection of AI, healthcare, and a rapidly growing tech company. The growth opportunities are significant, offering paths for deep specialization, strategic leadership, and continuous professional development.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you set the design vision for a complex product or feature. How did you gain buy-in from stakeholders?" (Focus on your process for vision setting, stakeholder engagement, and driving alignment.)

• "How do you approach designing AI-powered workflows? What are the key considerations for user trust and transparency in AI?" (Prepare examples of AI/data-dense designs, focusing on user control, explainability, and ethical implications.)

• "Walk us through a systemic redesign project you led. What was the problem, your approach to ensuring consistency across multiple touchpoints, and the impact?" (Use diagrams to illustrate system architecture and highlight your ability to think at scale.) Company & Culture Questions:

• "What excites you about Doctolib's mission and our AI product strategy?" (Research Doctolib's mission, recent AI initiatives, and articulate your passion for improving healthcare.)

• "How do you see your role as a Senior Staff Designer contributing to our team's culture and design maturity?" (Discuss your approach to mentorship, collaboration, and elevating design craft.)

• "Describe a situation where you used data to significantly influence a design decision or product outcome." (Be ready to discuss your experience with UX metrics and data-informed design.) Portfolio Presentation Strategy:

• Structure Your Narrative: For each project, clearly define the problem statement, your specific role and contributions, the challenges, your design process, the solutions, and the measurable impact.

• Emphasize AI & Systems: Dedicate specific slides or sections to your AI design process and how you've approached systems thinking. Use visuals to make these complex concepts clear.

• Quantify Impact: For every project, aim to present quantifiable results. If exact numbers aren't available, discuss the intended impact and how you would measure it.

• Showcase Influence: Highlight instances where you influenced roadmaps, technical decisions, or senior leadership.

• Be Prepared for Deep Dives: Anticipate detailed questions about your design decisions, trade-offs, and problem-solving approaches.

📝 Enhancement Note: Preparation should focus on articulating strategic thinking, leadership potential, and a deep understanding of AI and healthcare design challenges. Demonstrating not just what you designed, but why and how it delivered impact, will be key.

📌 Application Steps

To apply for this Senior Staff Product Designer position:

• Submit your application through the provided link on Ashby HQ.

• Curate a compelling portfolio that showcases 3-4 of your most relevant and impactful projects. Prioritize those demonstrating expertise in AI-first design, systems thinking, and complex problem-solving within regulated environments. Clearly articulate your strategic contributions and quantifiable outcomes.

• Tailor your resume to highlight your 12+ years of experience, senior individual contributor achievements, and specific skills in interaction design, systems thinking, AI-first workflows, and stakeholder influence. Use keywords found in the job description.

• Prepare a concise presentation of your portfolio, focusing on storytelling and demonstrating your strategic thinking, design process, and impact. Practice articulating your approach to AI design and systems thinking.

• Conduct thorough research on Doctolib's mission, its AI product strategy, its market position in healthcare technology, and its company culture. Understand their user base and the challenges they aim to solve.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.