Senior Product Designer, Restaurant Platform

📍 Job Overview

Job Title: Senior Product Designer, Restaurant Platform

Company: OpenTable

Location: Toronto, Ontario, Canada

Job Type: Full-Time

Category: Product Design / UX/UI Design

Date Posted: 2026-05-26

Experience Level: 5-10 years

Remote Status: Hybrid (2 days/week in-office expectation in downtown Toronto post-remote period)

🚀 Role Summary

• Design and deliver core user experiences for OpenTable's restaurant partners and internal teams, focusing on critical areas such as onboarding, reporting, security, and API integrations.

• Lead end-to-end user research initiatives, from planning and facilitation to synthesis, to translate findings into intuitive, evidence-based design solutions that address user pain points and business objectives.

• Champion product concepts by expertly balancing customer needs with critical business goals, driving practical, high-quality solutions that scale across the platform.

• Act as a systems thinker and collaborate closely with product managers, engineers, and fellow designers to foster a cohesive and effective design process.

📝 Enhancement Note: This role is for a Senior Product Designer focused on the B2B aspect of OpenTable's platform, specifically catering to restaurant partners and internal stakeholders. The emphasis on "core experiences," "onboarding, reporting, security, to APIs and partner tools" indicates a deep dive into complex workflows and system integrations, requiring a candidate with strong problem-solving skills and a systems-oriented approach to design. The inclusion of AI in workflows suggests a forward-thinking approach to design process optimization.

📈 Primary Responsibilities

• Design user-centric experiences for restaurant partners and internal teams, encompassing the full user journey from initial onboarding through advanced reporting and operational tools.

• Conduct comprehensive user research, including planning, facilitating user interviews, usability testing, and synthesizing findings into actionable design insights and strategic recommendations.

• Develop and iterate on wireframes, mockups, prototypes, and high-fidelity designs to effectively communicate design concepts and user flows.

• Collaborate with product managers to define product strategy and roadmaps, ensuring design solutions align with business objectives and user needs.

• Partner closely with engineering teams to ensure the successful implementation of designs, providing clear specifications and ongoing support throughout the development lifecycle.

• Facilitate and lead design workshops with cross-functional stakeholders to gather input, align on vision, and drive consensus on design solutions.

• Advocate for the user by clearly articulating design decisions, user pain points, and the rationale behind proposed solutions, using data and research to support recommendations.

• Integrate AI tools and methodologies into the design process to enhance efficiency, explore new design possibilities, and improve overall outcomes.

• Contribute to the evolution of OpenTable's design system and best practices, ensuring consistency and scalability across the restaurant platform.

📝 Enhancement Note: The responsibilities highlight a blend of individual contribution and leadership in design, research, and collaboration. The emphasis on "end-to-end user research" and "leading and facilitating workshops" points to a senior-level expectation for driving design initiatives and influencing product direction. The mention of "APIs and partner tools" suggests a need for understanding technical integrations and B2B platform complexities.

🎓 Skills & Qualifications

Education: While specific degrees are not explicitly mentioned, a strong educational foundation in Design, Human-Computer Interaction (HCI), or a related field is often implied for senior roles. Candidates with equivalent practical experience will also be considered.

Experience: Minimum of 5 years of professional experience in product design, with a proven track record of designing and shipping complex digital products.

Required Skills:

• Minimum of 5 years of professional experience in product design.

• Proven experience designing for B2B experiences or a demonstrated track record of solving for highly complex workflows.

• Exceptional portfolio showcasing a breadth of product design work, demonstrating strong visual and interaction design skills.

• Expertise in leading and facilitating workshops with cross-functional partners to drive alignment and gather insights.

• Demonstrated experience leading end-to-end user research initiatives, including planning, facilitation, and synthesis to inform design solutions.

• Strong systems thinking capabilities, with the ability to understand and design for intricate, interconnected platforms.