Senior Product Designer, Design Systems

Jobber
Full-time$126k-170k/year (CAD)

📍 Job Overview

Job Title: Senior Product Designer, Design Systems

Company: Jobber

Location: Toronto, Ontario, Canada

Job Type: FULL_TIME

Category: Product Design / Design Systems

Date Posted: April 13, 2026

Experience Level: 5-10 Years

Remote Status: Hybrid (Candidates must be based in Edmonton, Toronto, Vancouver, or Kitchener-Waterloo)

🚀 Role Summary

  • This role is a critical component of the Foundations team, focusing on the strategic development and scaling of Jobber's Design System (Atlantis) across both web and mobile platforms.

  • You will be instrumental in designing and refining shared components, interaction patterns, and design tokens to ensure product quality, consistency, and efficient product scaling.

  • The position requires a strong systems-thinking approach to balance standardization with flexibility, driving adoption and improving overall user experience and team velocity.

  • You will collaborate closely with engineering to enhance design-to-code workflows and advocate for design excellence, including accessibility standards, across product development.

📝 Enhancement Note: While the input data is for a "Product Designer, Design Systems," the output is tailored to emphasize the operational aspects of a design system role, focusing on scalability, efficiency, consistency, and cross-functional collaboration, which are key concerns in operations. The "Foundations team" context is leveraged to highlight the role's impact on broader product development operations.

📈 Primary Responsibilities

  • Design System Evolution: Actively contribute to and shape the ongoing development of the Atlantis Design System, ensuring its relevance and scalability for both web and mobile applications.

  • Component & Pattern Design: Design and refine reusable components, interaction patterns, and design tokens that form the building blocks of Jobber's user interfaces.

  • Brand Integration: Extend Jobber's brand identity into the product through thoughtful, high-fidelity visual design, ensuring a cohesive and professional user experience.

  • Project Leadership: Lead and manage select design system projects from conceptualization through to successful delivery, ensuring alignment with product goals and engineering feasibility.

  • Gap Identification & Solutioning: Proactively identify deficiencies or gaps within the design system and drive the implementation of solutions that enhance consistency, usability, and overall product quality.

  • Governance & Process Definition: Define and evolve governance models, contribution processes, and best practices for the design system to ensure efficient collaboration and maintenance.

  • Engineering Collaboration: Partner closely with engineering teams to ensure the high-quality implementation of design system components and to optimize design-to-code workflows.

  • Product Team Support: Collaborate with various product teams to facilitate the adoption of the design system and ensure it effectively addresses real-world product needs and user requirements.

  • Quality Advocacy: Champion adherence to accessibility standards, usability best practices, performance optimization, and overall design excellence across all product development initiatives.

  • Mentorship & Guidance: Provide guidance, share best practices, and develop scalable frameworks to support and uplift the design capabilities of designers across the organization.

  • Raising the Bar: Contribute to elevating the standard of interaction design, visual quality, and systems thinking within the product and design teams.

  • Culture Contribution: Foster a robust culture of collaboration, constructive feedback, and continuous improvement within the design and engineering functions.

  • Tooling Integration: Contribute to shaping how the design system integrates with emerging AI-assisted design tools and design-to-code solutions.

  • Efficiency Improvement: Help optimize the end-to-end process for designers and engineers, from initial idea generation to production deployment.

📝 Enhancement Note: These responsibilities are framed to highlight the operational impact of a design system role. Keywords such as "scaling," "consistency," "efficiency," "governance," "workflows," and "adoption" are integrated to appeal to operations professionals. The emphasis on process definition and quality advocacy also aligns with operational excellence.

🎓 Skills & Qualifications

Education:

  • While no specific degree is mandated, a strong understanding of design principles, systems thinking, and human-computer interaction is essential.

Experience:

  • 5-10 years of professional experience in product design, with a significant focus on designing, evolving, and scaling design systems.

  • Proven track record of successfully driving adoption and demonstrably improving product quality, consistency, and team velocity through design system initiatives.

Required Skills:

  • Design System Expertise: Strong experience in designing and evolving comprehensive design systems, including component libraries, design tokens, and robust documentation.

  • Interaction Design: Deep expertise in user-centered interaction design, defining intuitive user flows and behaviors.

  • Visual Design: Excellent visual design skills, with a keen eye for aesthetics, typography, color, and layout, ensuring brand consistency.

  • UI Patterns: Proficient in designing and standardizing common UI patterns that enhance usability and efficiency.

  • Accessibility Standards: Strong understanding of accessibility standards (e.g., WCAG) and practical experience embedding them into design systems and components.

  • Figma Proficiency: Extensive experience with modern design tools, particularly Figma, including advanced use of components, tokens, auto-layout, and prototyping features.

  • Systems Thinking: Ability to think holistically about systems, understanding how individual components and patterns contribute to the overall product architecture and user experience.

  • Cross-functional Collaboration: Proven ability to work effectively and build alignment with diverse teams, including product designers, product managers, and engineers.

  • Prototyping: Skilled in creating interactive prototypes to effectively communicate design concepts and user flows.

  • Front-end Technologies: Familiarity with front-end development principles and technologies, including HTML, CSS, and various component-based frameworks (e.g., React, Vue, Angular), to facilitate seamless design-to-code translation.

Preferred Skills:

  • AI-Assisted Design: Exposure to or experience with AI-assisted design tools and workflows.

  • Design-to-Code: Experience in bridging the gap between design and code, potentially contributing to or improving design-to-code workflows.

  • Token Implementation: Strong partnerships with engineering teams focused on implementing design tokens and improving component quality from a code perspective.

  • Strategic Influence: Experience in influencing product strategy, aligning diverse stakeholders, and driving large-scale adoption of design systems.

  • Role Blending: A passion for blending traditional design roles with an understanding of code and development processes.

📝 Enhancement Note: This section is enhanced to include specific keywords relevant to design systems and their operational implications, such as "design tokens," "accessibility standards," "design-to-code workflows," and "component libraries." The experience level is derived from the "Senior" title and typical industry expectations.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

  • Design System Case Studies: Showcase at least one significant project demonstrating your experience in designing, evolving, or contributing to a design system. This should include details on component libraries, design tokens, and governance.

  • Process Improvement Examples: Present examples of how your work has led to measurable improvements in team velocity, product consistency, or development efficiency. Quantify impact wherever possible.

  • System Implementation Standards: Illustrate your approach to ensuring high-quality implementation of design system elements, detailing collaboration with engineering and quality assurance processes.

  • ROI Demonstration: Where possible, demonstrate the return on investment (ROI) of your design system work, highlighting cost savings, reduced development time, or improved user satisfaction metrics.

Process Documentation:

  • Workflow Design & Optimization: Detail your experience in designing and optimizing workflows for design system contributions, maintenance, and adoption.

  • Implementation & Automation: Describe methods used for implementing design system elements and any automation strategies employed to streamline processes.

  • Measurement & Analysis: Outline how you measure the effectiveness and impact of a design system, including metrics for adoption, consistency, and contribution quality.

📝 Enhancement Note: This section is tailored to emphasize the operational aspects of a portfolio for a design systems role. It focuses on demonstrating tangible impact, process efficiency, and the ability to manage and scale design resources, aligning with operations principles.

💵 Compensation & Benefits

Salary Range:

  • Canada: Minimum annual salary of $125,800 CAD, a midpoint of $147,900 CAD, and a maximum salary of $170,100 CAD.

📝 Enhancement Note: The salary range is directly extracted from the input data and presented clearly. The note below explains the methodology for setting this range, which is based on the provided data and industry benchmarks for senior roles in major Canadian tech hubs.

Benefits:

  • Total Compensation Package: Includes base salary, equity rewards, and stock options.

  • Health & Wellness: Extended health benefits package with fully paid premiums for both physical and mental well-being, plus annual stipends for health and wellness.

  • Retirement Savings: Matching contributions for RRSP, TFSA, or FHSA.

  • Talent Development: Access to a dedicated Talent Development team, career coaching, and leadership programs for professional growth.

  • Innovation Opportunity: A unique chance to build and grow within a significant, yet underdeveloped, industry.

  • Collaborative Culture: Work with a supportive, humble team that prioritizes customer success.

Working Hours:

  • Standard full-time hours, approximately 40 hours per week, with flexibility and a focus on outcomes.

📝 Enhancement Note: Benefits are detailed from the provided text, focusing on aspects that appeal to professionals seeking comprehensive support for their career and well-being. The working hours are inferred from the standard full-time employment type.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology (SaaS for Home Services)

Company Size: [Company size information not provided, but Jobber is a significant growth-stage company, likely in the 500-1000+ employee range based on its growth trajectory and awards.]

Founded: 2011 (Implied from description: "come a long way from our first customer in 2011")

Team Structure:

  • Foundations Team: This team is central to Jobber's product experience, comprised of Product Design, Design Systems, Mobile Foundations, and Web Patterns specialists.

  • Cross-functional Partnership: The Foundations team collaborates closely with product designers, product managers, and engineers across the entire organization.

  • Reporting: As a Senior Designer, you will likely report to a Design Lead or Manager within the Product Design organization, with the Foundations team operating as a specialized unit supporting broader product development.

Methodology:

  • Customer-Centricity: Jobber is relentlessly customer-focused, embedding deep insights and advanced AI into its product to deliver tangible results for service professionals.

  • Systems Thinking: The Foundations team embodies systems thinking to create scalable, consistent, and high-quality experiences across web and mobile.

  • Data-Driven Approach: While not explicitly stated for design systems, the company's focus on "advanced AI" and "tangible results" suggests a data-informed approach to product development and design decisions.

  • Agile Development: Given the tech industry context and focus on velocity, agile methodologies are likely employed for product development and design system iteration.

Company Website: https://www.getjobber.com/

📝 Enhancement Note: Company context is fleshed out using details from the provided description. The "Foundations team" is highlighted as a key operational unit within the product organization. The industry context of SaaS for home services provides operational relevance.

📈 Career & Growth Analysis

Operations Career Level: Senior Individual Contributor (IC) within Product Design, specializing in Design Systems. This role is critical for operationalizing design consistency and development efficiency across the company.

Reporting Structure: Likely reports to a Design Lead or Manager, with strong collaborative ties to Engineering Leads and Product Managers.

Operations Impact: This role directly impacts operational efficiency by providing scalable design solutions that accelerate product development cycles, reduce redundant design and engineering effort, and ensure a consistent, high-quality user experience for Jobber's customers. It operationalizes brand standards and usability principles.

Growth Opportunities:

  • Leadership in Design Systems: Opportunity to become a recognized expert and leader in design systems within Jobber, potentially leading the strategic direction of Atlantis.

  • Cross-Functional Influence: Expand influence by working with multiple product teams, impacting their development processes and design quality.

  • Skill Specialization: Deepen expertise in areas like accessibility, design tokens, design-to-code integration, and AI in design.

  • Mentorship: Opportunity to mentor junior designers and contribute to the overall growth of the design team's capabilities.

  • Career Advancement: Potential to move into Design Lead, Managerial roles, or specialized architect positions within design systems or product development operations.

📝 Enhancement Note: This section translates the "Senior Product Designer" role into an "Operations Career Level" context, emphasizing its impact on development operations, efficiency, and scalability. Growth opportunities are framed around leadership in operationalizing design.

🌐 Work Environment

Office Type: Hybrid model, with designated "hub cities" for in-person collaboration.

Office Location(s): Edmonton, Toronto, Vancouver, or Kitchener-Waterloo, Canada.

Workspace Context:

  • Collaborative Hubs: The hybrid model implies intentional in-person time for building, brainstorming, and connecting, fostering a collaborative environment.

  • Technology Stack: Access to modern design tools (Figma) and likely robust engineering and collaboration platforms (e.g., Slack, Jira, Confluence).

  • Cross-Functional Interaction: Frequent opportunities to interact with designers, engineers, product managers, and potentially other operational stakeholders, promoting a holistic approach to product development.

Work Schedule:

  • Standard full-time schedule (approx. 40 hours/week), with an emphasis on flexibility and achieving results, suitable for managing complex design system projects and contributing to ongoing development sprints.

📝 Enhancement Note: The "Hybrid" work arrangement is detailed, focusing on the operational implications of intentional in-person collaboration and the technological tools supporting this environment.

📄 Application & Portfolio Review Process

Interview Process:

  • Initial Screening: Review of resume and portfolio to assess relevant experience in design systems, interaction design, and visual design.

  • Portfolio Presentation: A key stage where candidates present their portfolio, focusing on design system projects, demonstrating systems thinking, and quantifying impact on product quality or team efficiency. Be prepared to discuss your process, challenges, and decision-making.

  • Design Challenge: May involve a practical exercise related to design system components, pattern extension, or solving a specific design consistency problem, assessing your ability to apply design system principles in a real-world context.

  • Cross-Functional Interviews: Meetings with designers, engineers, and product managers to evaluate collaboration skills, systems thinking, and cultural fit. Focus on how you partner with engineering on implementation and adoption.

  • Final Round: Discussion with senior leadership to assess strategic thinking, leadership potential, and alignment with Jobber's mission and values.

Portfolio Review Tips:

  • Showcase Design System Impact: Clearly articulate the problem your design system work solved, your approach, and the measurable outcomes (e.g., reduced bug count, faster development cycles, improved consistency scores).

  • Structure for Clarity: Organize your portfolio around key projects, especially design system initiatives. For each, explain the context, your role, the process, the solution, and the results.

  • Demonstrate Systems Thinking: Highlight instances where you balanced standardization with flexibility, defined governance, and considered scalability across different platforms or products.

  • Quantify Achievements: Use metrics wherever possible. How did your work improve developer efficiency? How did it reduce design debt? How did it improve user satisfaction or conversion rates?

  • Detail Collaboration: Explain how you partnered with engineers, product managers, and other designers. Showcase your ability to build alignment and drive adoption.

Challenge Preparation:

  • Understand Jobber's Product: Familiarize yourself with Jobber's current product offerings and user base (home service professionals).

  • Design System Fundamentals: Be ready to discuss core design system concepts, best practices for component design, token management, and accessibility.

  • Problem-Solving Scenarios: Prepare for hypothetical scenarios involving design system adoption challenges, contribution processes, or evolving existing components.

  • Communication: Practice articulating your design rationale clearly and concisely, especially when explaining complex system interactions or tradeoffs.

📝 Enhancement Note: This section provides tactical advice for candidates applying to a design systems role, focusing on portfolio content, interview preparation, and specific challenges relevant to operationalizing design.

🛠 Tools & Technology Stack

Primary Tools:

  • Figma: Essential for design, component creation, token management, prototyping, and collaboration. Strong proficiency is a must.

  • Design System Documentation Platforms: Tools like Zeroheight, Storybook, or internal wikis for documenting components, patterns, and guidelines.

  • Prototyping Tools: Figma's built-in capabilities, or potentially specialized tools for more complex interactive prototypes.

Analytics & Reporting:

CRM & Automation:

Development Integration:

  • Version Control Systems: Familiarity with Git for managing design system code repositories.

  • Component-Based Frameworks: Understanding of frameworks like React, Vue, or Angular to facilitate effective collaboration with front-end engineers.

  • Design-to-Code Tools: Potential exposure to tools that automate or streamline the translation of design assets into code.

📝 Enhancement Note: This section focuses on the technical tools and technologies relevant to a design systems role, emphasizing Figma and the integration points with engineering workflows.

👥 Team Culture & Values

Operations Values:

  • Customer Focus: A deep commitment to understanding and serving the needs of home service professionals, ensuring the design system ultimately benefits them.

  • Collaboration: A strong emphasis on working together across disciplines (Design, Engineering, Product) to achieve shared goals and build better products.

  • Quality & Craftsmanship: A dedication to producing high-quality, well-crafted design solutions with attention to detail, accessibility, and usability.

  • Efficiency & Scalability: A drive to create systems and processes that enable teams to build products faster, more consistently, and with greater efficiency.

  • Continuous Improvement: A culture of learning, adaptation, and ongoing refinement of processes, tools, and design practices.

Collaboration Style:

  • Partnership with Engineering: A close, symbiotic relationship with engineers to ensure design fidelity, feasibility, and efficient implementation of design system elements.

  • Cross-Functional Alignment: Proactive engagement with product managers and other designers to gather requirements, solicit feedback, and ensure buy-in for design system initiatives.

  • Open Feedback Loops: A culture where constructive feedback is welcomed and utilized to refine designs, processes, and the design system itself.

  • Knowledge Sharing: Active participation in sharing best practices, learnings, and design system updates across the organization.

📝 Enhancement Note: This section interprets Jobber's stated values and culture through the lens of a design systems role, highlighting how these values translate into daily operations and collaboration.

⚡ Challenges & Growth Opportunities

Challenges:

  • Balancing Standardization and Flexibility: A common challenge in design systems is finding the right balance between enforcing consistency and allowing product teams the flexibility they need.

  • Driving Adoption: Convincing and enabling diverse product teams to adopt and consistently use the design system requires ongoing effort, education, and support.

  • Maintaining Consistency Across Platforms: Ensuring the design system scales effectively and maintains consistency across web, mobile, and potentially other platforms.

  • Evolving Technology: Keeping the design system current with evolving front-end technologies, design tools, and emerging trends like AI in design.

  • Measuring Impact: Quantifying the precise impact and ROI of design system work can be challenging but is crucial for demonstrating value.

Learning & Development Opportunities:

  • Design System Specialization: Deepen expertise in advanced design system architecture, governance, and contribution models.

  • Accessibility Leadership: Become a go-to expert for accessibility within the organization, driving best practices and implementation.

  • Design-to-Code Integration: Explore and implement advanced design-to-code workflows, potentially contributing to or maintaining code components.

  • AI in Design: Stay at the forefront of AI's application in design tools and workflows, and explore its integration into the design system.

  • Mentorship & Team Growth: Contribute to building a stronger, more capable design team through guidance and knowledge sharing.

📝 Enhancement Note: This section identifies common challenges in design systems and frames them as opportunities for growth and skill development, aligning with career progression in operations.

💡 Interview Preparation

Strategy Questions:

  • Design System Philosophy: "What is your philosophy on building and evolving design systems? How do you balance consistency with flexibility?" (Prepare to discuss your approach to governance, component design, and scalability.)

  • Collaboration & Adoption: "Describe a time you successfully drove adoption of a design system or a new design process. What were the challenges, and how did you overcome them?" (Focus on stakeholder management, communication, and demonstrating value.)

  • Problem-Solving & Tradeoffs: "Imagine a product team needs a component that doesn't fit perfectly into our current design system. How would you handle this situation, considering both system integrity and product needs?" (Demonstrate your ability to analyze, propose solutions, and make informed tradeoffs.)

Company & Culture Questions:

  • Jobber's Mission: "How do you see your role in supporting Jobber's mission to empower home service providers?" (Connect your design system work to customer success and business impact.)

  • Team Dynamics: "How do you envision collaborating with engineers and product managers on the Foundations team?" (Highlight your partnership approach and understanding of cross-functional workflows.)

  • Impact Measurement: "How would you measure the success and impact of the Atlantis Design System?" (Prepare to discuss key metrics related to efficiency, consistency, adoption, and user satisfaction.)

Portfolio Presentation Strategy:

  • Narrative Arc: Structure your presentation with a clear beginning (problem), middle (solution/process), and end (results/impact).

  • Focus on Systems Thinking: Explicitly call out how your work demonstrates an understanding of systems, scalability, and interconnectedness.

  • Quantify Impact: Use data and metrics to support your claims about efficiency gains, consistency improvements, or ROI.

  • Show, Don't Just Tell: Use visuals, interactive prototypes, and code examples (if applicable) to illustrate your work effectively.

  • Tailor to Jobber: Briefly research Jobber's product and mention how your experience is relevant to their specific needs and challenges.

📝 Enhancement Note: This section provides specific, actionable interview preparation advice tailored to a Senior Product Designer role focused on Design Systems, emphasizing operational aspects like process, collaboration, and impact measurement.

📌 Application Steps

To apply for this Senior Product Designer, Design Systems position:

  • Submit Application: Navigate to the provided application link on Ashby.

  • Portfolio Customization: Ensure your portfolio prominently features your design system experience. Tailor case studies to highlight your contributions to component libraries, design tokens, governance models, and measurable improvements in team velocity or product consistency. Prepare specific examples of how you've collaborated with engineers.

  • Resume Optimization: Highlight keywords related to Design Systems, Figma, accessibility, interaction design, visual design, systems thinking, and cross-functional collaboration. Quantify achievements where possible, focusing on impact and efficiency.

  • Interview Preparation: Practice articulating your design process, systems thinking, and collaboration strategies. Prepare to walk through your portfolio with a focus on demonstrating your ability to operationalize design at scale and your understanding of design-to-code workflows.

  • Company Research: Deeply understand Jobber's mission, product, and target audience (home service professionals). Consider how a robust design system supports their business goals and operational efficiency.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Application Requirements

The role requires strong experience in designing and evolving design systems, including deep expertise in interaction and visual design. You must have a proven track record of driving adoption across products and the ability to collaborate effectively with engineers on design-to-code workflows.