Senior Product Designer

📍 Job Overview

Job Title: Senior Product Designer

Company: Venn

Location: Toronto, Ontario, Canada

Job Type: Full-Time

Category: Product Design / UX/UI

Date Posted: 2026-06-02

Experience Level: Mid-Senior (5-10 years)

Remote Status: On-site

🚀 Role Summary

• Lead the end-to-end design of innovative product experiences within a fast-growing B2B fintech environment.

• Drive the evolution and refinement of design systems, ensuring consistency and scalability across all product touchpoints.

• Foster deep collaboration with product management, engineering, and other cross-functional teams to translate complex user needs and business objectives into elegant design solutions.

• Utilize user research, data analytics, and customer feedback to inform design decisions and continuously iterate on shipped products, focusing on measurable improvements.

• Produce high-fidelity design deliverables, including flows, wireframes, interactive prototypes, and final production assets with meticulous attention to detail.

📝 Enhancement Note: While the core role is Product Design, the context of a B2B fintech and the emphasis on "end-to-end product experiences" and "shaping problem definitions" suggest a strong need for strategic thinking and a deep understanding of business operations. This role will likely involve close collaboration with teams that rely on robust operational processes and data-driven decision-making. Candidates should highlight experience in translating business requirements into user-centric design solutions that support operational efficiency and growth.

📈 Primary Responsibilities

• Spearhead the conceptualization, design, and execution of user-centered product features and enhancements for Venn's digital banking platform.

• Champion and contribute to the ongoing development of Venn's design system, establishing and maintaining UI patterns, component libraries, and style guides to ensure visual and interaction consistency.

• Actively participate in product discovery and strategy sessions, collaborating with Product Managers to define user problems, explore solution spaces, and establish design requirements.

• Translate complex user insights, quantitative data (product metrics), and qualitative feedback into intuitive interaction models and compelling visual designs.

• Develop comprehensive design documentation, including user flows, wireframes, interactive prototypes, and detailed visual assets, ensuring clarity and precision for engineering handoff.

• Implement a continuous improvement cycle by leveraging customer feedback, A/B testing results, and product analytics to iterate on existing features and drive measurable improvements in user engagement and operational efficiency.

• Advocate for user needs and best practices in design throughout the product development lifecycle, influencing product strategy and roadmap decisions.

• Contribute to the growth and maturity of the design function within a rapidly scaling startup environment, potentially mentoring junior designers.

📝 Enhancement Note: The prompt mentions "shaping problem definitions" and "shipping polished outcomes" with engineers, which implies a proactive role in defining the 'what' and 'why' of features, not just the 'how' from a design perspective. For a Senior Product Designer in a fintech, this means understanding the operational implications of design choices, such as how a new feature might impact customer support load, data entry processes, or compliance workflows.

🎓 Skills & Qualifications

Education:

• While no specific degree is mandated, a strong portfolio demonstrating equivalent practical experience and a deep understanding of design principles is essential. A Bachelor's or Master's degree in Design, HCI, Computer Science, or a related field is often beneficial. Experience:

• A minimum of 6+ years of professional product design experience, with a significant portion spent in fast-paced, iterative environments.

• Proven track record of leading design initiatives from concept to launch, demonstrating end-to-end product experience ownership.

• Experience within a startup, particularly an early-stage or fast-growing one, is highly valued for understanding the unique demands of such environments.

• Prior experience in the fintech industry or working on B2B SaaS products is a significant advantage. Required Skills:

• Product Design Leadership: Ability to lead the design of complex product features and initiatives from conception through to final execution.

• Design Systems Expertise: Deep understanding of design system principles, including component-based design, pattern libraries, and maintaining design consistency across platforms.

• User-Centric Design: Proficiency in user research methodologies, translating insights into actionable design solutions, and advocating for the user.

• Interaction & Visual Design Craft: Strong visual design skills with a keen eye for detail, typography, color, and layout, coupled with a robust understanding of interaction design principles and patterns.

• Prototyping & Wireframing: Mastery of industry-standard tools for creating wireframes, user flows, and interactive prototypes to effectively communicate design ideas and test concepts.

• Cross-functional Collaboration: Exceptional ability to collaborate effectively with Product Managers, Engineers, Marketing, and other stakeholders to achieve shared goals.

• Communication & Storytelling: Excellent verbal and written communication skills, with the ability to articulate design decisions, present concepts compellingly, and influence stakeholders.

• Data-Driven Design: Experience using product metrics, analytics, and customer feedback to inform design iterations and measure impact.

Preferred Skills:

• Experience working in an early-stage or rapidly scaling startup environment.

• Specific experience within the fintech sector or with B2B SaaS products.

• Familiarity with Agile development methodologies and working within sprint cycles.

• Basic understanding of front-end development principles (HTML, CSS, JavaScript) to better collaborate with engineers.

• Experience with A/B testing design variations and analyzing results.

📝 Enhancement Note: The requirement for "6+ years of professional design experience" and the context of a "fast-growing B2B fintech" imply a need for designers who can not only execute on design but also contribute to strategic product thinking, mentor others, and understand the business impact of their work. Candidates should emphasize instances where their design decisions directly led to measurable business outcomes or operational efficiencies.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• End-to-End Case Studies: Showcase 2-3 comprehensive case studies detailing your involvement in the entire product design lifecycle, from initial problem definition and research to final design execution and post-launch iteration.

• Problem/Solution Framing: Clearly articulate the user or business problem you were tasked with solving, the constraints you faced, and the rationale behind your chosen design approach.

• Design Process Documentation: Illustrate your design process with artifacts such as user flows, wireframes, interactive prototypes, user testing insights, and final UI designs.

• Impact & Metrics: Quantify the impact of your design work. This should include specific metrics, KPIs, or qualitative feedback that demonstrate how your designs improved user experience, increased engagement, drove conversions, or supported operational efficiency.

• Design System Contribution (if applicable): If you have experience with design systems, include examples of how you contributed to, utilized, or evolved a design system, highlighting its impact on consistency and scalability.

Process Documentation:

• Workflow Optimization: Demonstrate instances where your design thinking helped streamline user workflows or internal operational processes, leading to increased efficiency or reduced errors.

• System Integration Considerations: If applicable, show how your designs considered integration with other systems or data flows, especially relevant in a fintech context where data integrity and process automation are critical.

• Iterative Design & Feedback Loops: Provide examples of how you incorporated user feedback and product analytics into iterative design improvements, showcasing a commitment to continuous optimization.

📝 Enhancement Note: For a Senior role in a fintech, the portfolio should not just showcase aesthetic quality but also strategic thinking and measurable business impact. This means demonstrating an understanding of how design supports operational goals, such as reducing customer onboarding friction, simplifying complex financial transactions, or enabling efficient data management for businesses. Candidates should be prepared to discuss how their designs directly contributed to Venn's mission of transforming business banking.

💵 Compensation & Benefits

Salary Range:

• Estimated Range: $100,000 - $150,000 CAD per year.

Explanation of Estimate:

• This estimate is based on the provided salary data ($100,000 - $150,000 CAD) and industry benchmarks for Senior Product Designers in Toronto, Canada. The range reflects the experience level (6+ years), the specialized nature of fintech, and the demands of a fast-growing startup environment. The upper end of the range is typical for highly experienced designers with a strong portfolio and relevant industry experience. Benefits:

• Generous Equity Ownership: Significant stock options, aligning personal success with the company's rapid growth and market disruption.

• Comprehensive Health Coverage: Full medical, dental, and vision insurance plans to support employee well-being.

• Opportunity for Impact: Play a pivotal role in shaping the future of business banking in Canada, working on a product with significant market potential.

• Professional Development: Opportunities for learning and growth within a dynamic startup environment, with potential exposure to strategic business decisions.

• Collaborative Culture: Work in a supportive and innovative team environment focused on achieving ambitious goals.

Working Hours:

• Standard full-time hours are expected, typically 40 hours per week. However, the fast-paced startup environment may require flexibility and occasional extended hours to meet project deadlines or critical launch windows. The on-site nature implies a consistent presence in the Toronto office.

📝 Enhancement Note: The "healthy equity ownership, among the most generous in the market" is a significant differentiator and should be highlighted as a key compensation component. This suggests a strong belief in the company's growth trajectory and a desire to heavily incentivize long-term commitment and performance. For operations professionals, this also implies a need for financial acumen and an understanding of how their role contributes to overall business valuation.

🎯 Team & Company Context

🏢 Company Culture

Industry: Fintech / B2B SaaS / Digital Banking. Venn operates at the intersection of financial technology and business services, aiming to modernize traditional banking for Canadian entrepreneurs. This industry is characterized by rapid innovation, a focus on user experience, data security, and regulatory compliance.

Company Size: Venn is described as the "fastest-growing B2B fintech in Canada" and has scaled to support over 10,000 businesses in under two years. While specific employee numbers aren't provided, this indicates a company that has moved beyond the early startup phase and is in a significant growth trajectory, likely employing dozens to hundreds of individuals. This size suggests a dynamic, evolving culture where roles can be fluid and impact is readily visible.

Founded: Founded less than two years ago, Venn is a relatively young company. This implies a culture that is still being shaped, with a strong entrepreneurial spirit, a willingness to experiment, and a focus on rapid execution. The "ground floor" aspect mentioned in the job description reinforces this.

Team Structure:

• Product Design Team: As a Senior Product Designer, you will likely be part of a growing product design team. This team will collaborate closely with Product Management and Engineering. The reporting structure is not explicitly defined but a Senior role often implies mentorship or leading specific product areas.

• Cross-functional Collaboration: The role emphasizes close collaboration with Product Managers and Engineers. Given Venn's mission, this will extend to Marketing, Sales, Customer Success, and potentially Operations/Compliance teams to ensure the product meets diverse business needs and regulatory requirements.

• Agile Environment: The fast-paced nature and focus on shipping outcomes suggest an Agile or Lean development methodology, requiring frequent communication and iterative workflows.

Methodology:

• User-Centric Design: The core methodology revolves around understanding user needs through research and feedback, translating these into intuitive and effective product experiences.

• Data-Driven Iteration: Continuous improvement is driven by analyzing product metrics and customer data to refine existing features and inform new ones.

• Design System Adoption: A commitment to building and leveraging a robust design system for consistency, efficiency, and scalability.

• Agile Development: Working in iterative cycles, with close collaboration between design, product, and engineering.

Company Website: https://www.venn.ca/

📝 Enhancement Note: The "fastest-growing" and "disrupting traditional banking" narratives suggest a culture that values speed, innovation, and a proactive, problem-solving mindset. For operations professionals, this means being comfortable with ambiguity, embracing change, and contributing to building scalable processes from the ground up. The fintech context also implies a strong emphasis on data integrity, security, and compliance.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Senior Product Designer. It signifies an individual contributor role with significant autonomy and responsibility. A Senior Designer is expected to not only execute design tasks at a high level but also to influence product strategy, mentor junior team members, and contribute to the overall design vision and operational efficiency of the product development process. They are expected to take initiative, drive projects forward with minimal oversight, and make significant design decisions.

Reporting Structure: While not explicitly stated, a Senior Product Designer typically reports to a Head of Product Design, Design Lead, or Director of Product. They will work closely with Product Managers and Engineering Leads, forming a core product triad responsible for specific product areas. The reporting structure will likely be relatively flat, common in fast-growing startups.

Operations Impact: The impact of this role is significant, directly shaping the user experience of a critical B2B financial platform. Well-designed products in fintech can lead to:

• Increased Customer Acquisition & Retention: Intuitive onboarding and user-friendly interfaces attract and retain business clients.

• Operational Efficiency for Users: Streamlining complex financial tasks reduces time and effort for business owners.

• Reduced Support Load: Clear design and intuitive workflows minimize user confusion and the need for customer support.

• Enhanced Data Management: Well-designed interfaces facilitate accurate data input and clear data visualization for businesses.

• Competitive Advantage: A superior user experience differentiates Venn from legacy banking solutions and competitors.

Growth Opportunities:

• Design Leadership: Potential to grow into a Lead Product Designer or Head of Design role as the company scales, managing a team and setting design strategy.

• Product Strategy Influence: Deeper involvement in product roadmap planning, strategic decision-making, and defining new product initiatives.

• Specialization: Opportunity to deepen expertise in specific areas of fintech design, such as user onboarding, payment flows, lending interfaces, or B2B account management.

• Mentorship: Formal or informal mentorship opportunities for junior designers, developing leadership and coaching skills.

• Cross-functional Exposure: Increased exposure to business operations, marketing, and sales strategies, broadening understanding of the business landscape.

📝 Enhancement Note: The emphasis on "entrepreneurial spirit" and joining "on the ground floor" suggests that growth is not just about climbing a ladder but also about actively contributing to the company's foundational processes and culture. For a Senior Designer, this means bringing a proactive, problem-solving approach to design challenges that may also have operational implications for Venn itself.

🌐 Work Environment

Office Type: The job is listed as "On-site," indicating a physical office presence is required in Toronto. This suggests a traditional office environment designed to foster in-person collaboration, spontaneous idea generation, and a strong team culture.

Office Location(s): Toronto, Ontario, Canada. This provides access to a vibrant tech hub with a diverse talent pool and a strong ecosystem of startups and established companies. Specific office amenities or location advantages (e.g., near transit, co-working spaces) are not detailed but are typical for a growing tech company in a major city.

Workspace Context:

• Collaborative Spaces: Expect an environment designed for teamwork, likely featuring open-plan areas, meeting rooms, and potentially informal collaboration zones to facilitate interaction between designers, product managers, and engineers.

• Technology & Tools: Access to industry-standard design software (e.g., Figma, Sketch, Adobe Creative Suite), prototyping tools, and potentially collaboration platforms (e.g., Slack, Jira). The company likely invests in the necessary tools to support efficient product development.

• Team Interaction: Regular opportunities for direct interaction with colleagues through stand-ups, design critiques, team meetings, and informal discussions, crucial for a fast-paced startup.

Work Schedule: While typically 40 hours per week, the "fast-paced startup" environment and "entrepreneurial spirit" mentioned suggest that flexibility and a willingness to go the extra mile may be necessary, especially during critical project phases or product launches. The expectation is likely for employees to be present and engaged during core business hours in the Toronto office.

📝 Enhancement Note: The on-site requirement for a Senior Product Designer in a fintech startup emphasizes the value placed on in-person collaboration, rapid iteration, and the direct exchange of ideas. This environment often fosters a strong sense of shared mission and urgency, which can be highly motivating for individuals who thrive on collective problem-solving and immediate impact.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A brief call with a recruiter to assess basic qualifications, understand your career goals, and explain the role and company.

• Portfolio Review & Design Challenge: A more in-depth session where you present your portfolio, discussing 1-2 selected case studies in detail. This may be followed by a take-home design challenge or a live design exercise focused on a specific problem relevant to Venn's product.

• Team Interviews: Meetings with Product Managers, Engineers, and potentially other designers to assess your technical skills, collaborative approach, and cultural fit. Expect questions about your design process, problem-solving abilities, and how you handle feedback.

• Hiring Manager/Leadership Interview: A final discussion with the hiring manager or a senior leader to evaluate your strategic thinking, leadership potential, and alignment with Venn's vision and values.

Portfolio Review Tips:

• Curate Strategically: Select case studies that best showcase your end-to-end process, problem-solving skills, and impact, particularly those relevant to B2B fintech or complex digital products.

• Tell a Story: Structure your case studies as narratives – clearly define the problem, your approach, your contributions, the challenges faced, and the outcomes achieved. Use visuals effectively to support your story.

• Quantify Impact: Whenever possible, use data and metrics to demonstrate the success of your designs. Explain how your work directly contributed to business goals or user satisfaction.

• Highlight Collaboration: Be prepared to discuss how you worked with cross-functional teams, managed feedback, and navigated trade-offs.

• Focus on Process: Emphasize your design process, showing how you think through problems, iterate, and arrive at solutions, rather than just presenting final polished screens.

Challenge Preparation:

• Understand the Context: If given a take-home challenge, thoroughly research Venn's product, target audience, and competitive landscape.

• Focus on Process: For live exercises, think aloud. Explain your assumptions, the steps you're taking, and the rationale behind your decisions. It's not just about the final output but how you get there.

• Be Realistic: Acknowledge constraints and trade-offs. Senior designers understand that perfect solutions are rarely feasible in a startup.

• Ask Clarifying Questions: Don't hesitate to ask questions to ensure you fully understand the problem and scope of the challenge.

📝 Enhancement Note: The emphasis on "end-to-end product experiences" and "shaping problem definitions" suggests that interviewers will be looking for designers who can think strategically about business problems and how design can solve them, not just execute UI tasks. Candidates should be prepared to discuss how their design decisions align with Venn's business objectives and contribute to operational efficiency.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Proficiency in industry-standard tools is expected. Likely candidates will be proficient in:

  • Figma: For collaborative design, prototyping, and design system management.
  • Sketch: A long-standing industry standard for UI design.
  • Adobe Creative Suite (Photoshop, Illustrator): For asset creation and complex visual work.
  • Prototyping Tools: InVision, ProtoPie, or built-in Figma/Sketch prototyping capabilities.

• Collaboration & Project Management:

  • Jira: For task tracking, sprint planning, and bug reporting.
  • Confluence: For documentation, knowledge sharing, and design specifications.
  • Slack: For real-time team communication.

• User Research & Analytics:

  • UserTesting.com / Lookback.io: For remote usability testing.
  • Google Analytics / Amplitude / Mixpanel: To track user behavior and product metrics.
  • Hotjar / FullStory: For session recordings and heatmaps to understand user interaction.

Analytics & Reporting:

• While not a direct responsibility for the designer, understanding how to interpret and utilize data from these tools is crucial for informed design decisions.

• Data Visualization Tools: Tableau, Looker, or custom dashboards may be used by other teams, and designers should be able to understand the insights derived from them.

CRM & Automation:

• CRM (e.g., Salesforce, HubSpot): Understanding how customer data flows from CRM into product usage can be beneficial for B2B product design.

• Automation Tools: While not directly used for design, understanding how automation impacts user workflows and business processes is valuable for fintech products.

📝 Enhancement Note: Given Venn's fintech focus and rapid growth, a strong understanding of how design integrates with data pipelines, customer management systems, and potentially compliance workflows is highly advantageous. Designers who can think about the broader operational context of their designs will be highly valued.

👥 Team Culture & Values

Operations Values:

• Entrepreneurial Spirit: A proactive, "get-it-done" attitude, embracing challenges and taking initiative to build solutions from the ground up. This means being comfortable with ambiguity and driving projects forward.

• Customer Obsession: A deep commitment to understanding and serving the needs of Canadian entrepreneurs, translating user insights into impactful product experiences.

• Innovation & Disruption: A drive to challenge traditional banking norms and create modern, effective solutions that redefine the industry.

• Collaboration & Transparency: Open communication, mutual respect, and a willingness to share ideas and feedback across teams to achieve common goals.

• Data-Driven Decision Making: Leveraging data and insights to inform product strategy and design choices, ensuring measurable impact.

• Efficiency & Agility: A focus on executing quickly, iterating effectively, and adapting to changing market dynamics and business needs.

Collaboration Style:

• Product Triad: Close, integrated collaboration with Product Management and Engineering, forming a core team for product development.

• Cross-functional Partnership: Working closely with Marketing, Sales, Customer Success, and potentially Operations/Compliance to ensure a cohesive product strategy and user experience.

• Design Critiques & Feedback: A culture that values constructive feedback and iterative improvement through regular design reviews and team discussions.

• Knowledge Sharing: Encouraging the sharing of best practices, learnings, and design patterns to elevate the entire team's capabilities.

📝 Enhancement Note: The "entrepreneurial spirit" and "disrupting traditional banking" values are central to Venn's identity. For a Senior Product Designer, this translates to a need for proactive problem-solving, a willingness to experiment, and an understanding of how design can contribute to business growth and operational efficiency in a competitive market.

⚡ Challenges & Growth Opportunities

Challenges:

• Rapid Scaling: Navigating the complexities of a rapidly growing startup, which can involve evolving processes, shifting priorities, and maintaining design quality amidst fast-paced development.

• Fintech Complexity: Designing for a regulated industry like fintech requires balancing user experience with stringent security, compliance, and data integrity requirements.

• Balancing User Needs & Business Goals: Effectively translating diverse user needs and ambitious business objectives into cohesive and impactful product designs.

• Establishing Design Maturity: As a relatively new company, contributing to the establishment and refinement of design processes, standards, and the design system.

• On-site Collaboration in a Hybrid World: Adapting to an on-site work environment while potentially collaborating with remote team members or vendors.

Learning & Development Opportunities:

• Fintech Industry Expertise: Deepen knowledge of financial products, regulations, and the specific needs of Canadian entrepreneurs.

• Product Strategy Influence: Gain hands-on experience in shaping product roadmaps and contributing to strategic business decisions.

• Design System Leadership: Take a leading role in the growth and governance of a dynamic design system.

• Mentorship & Coaching: Develop leadership skills by mentoring junior designers and contributing to team development.

• Cross-functional Acumen: Expand understanding of broader business functions like operations, marketing, and sales through close collaboration.

📝 Enhancement Note: The "challenges" section highlights that this role requires adaptability and a proactive approach to problem-solving. For operations-minded candidates, this means viewing challenges not as roadblocks but as opportunities to build robust, scalable processes and systems that support Venn's ambitious growth.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to influence Product Managers or Engineers on a design decision. What was your approach, and what was the outcome?" (Focus on collaboration, communication, and data-driven persuasion)

• "How do you balance user needs with business objectives and technical constraints in a fast-paced startup environment?" (Highlight your process for trade-offs and prioritization)

• "Imagine Venn wants to introduce a new feature for business owners to manage their payroll through our platform. Walk me through your design process for this feature, from initial concept to final design." (Demonstrate your end-to-end process, user research, and problem-solving)

• "How would you approach building or evolving a design system for a growing fintech company like Venn?" (Showcase your understanding of design systems, scalability, and governance) Company & Culture Questions:

• "What excites you about Venn's mission to transform business banking in Canada?" (Show your alignment with the company's vision and industry disruption)

• "How do you stay current with design trends, especially within the fintech space?" (Demonstrate continuous learning and industry awareness)

• "Describe your experience working in a startup environment. What do you find most rewarding and most challenging?" (Assess your fit for a fast-paced, potentially ambiguous setting)

• "How do you contribute to a collaborative team environment and provide constructive feedback?" (Evaluate your teamwork and communication skills) Portfolio Presentation Strategy:

• Select Impactful Case Studies: Choose projects that best demonstrate your end-to-end process, problem-solving abilities, and measurable impact, ideally related to complex digital products or B2B solutions.

• Narrative Structure: Frame each case study as a story: Problem -> Your Approach -> Key Decisions -> Challenges -> Solution -> Outcomes/Impact. Clearly articulate your role and contributions.

• Quantify Results: Wherever possible, use metrics, KPIs, or qualitative feedback to demonstrate the success of your designs. Explain how your work contributed to business goals or user satisfaction.

• Showcase Process Artifacts: Include wireframes, user flows, prototypes, and user testing insights to illustrate your thinking and methodology.

• Be Ready for Deep Dives: Prepare to answer detailed questions about your design choices, the rationale behind them, and how you handled feedback or trade-offs.

📝 Enhancement Note: Given the fintech context and emphasis on "shaping problem definitions," interviewers will likely probe your ability to understand business objectives and translate them into user-centric designs that also support operational efficiency. Be prepared to discuss how your design decisions contribute to Venn's bottom line and operational success.

📌 Application Steps

To apply for this Senior Product Designer position:

• Submit your application through the provided link on Ashby.

• Portfolio Customization: Tailor your portfolio to highlight 2-3 strong case studies that exemplify your end-to-end design process, problem-solving skills, and measurable impact, with a focus on B2B fintech or complex digital products where applicable.

• Resume Optimization: Ensure your resume clearly articulates your 6+ years of experience, highlights achievements with quantifiable results, and includes keywords relevant to product design, design systems, fintech, and startup environments.

• Prepare for Case Study Presentation: Practice walking through your portfolio case studies, focusing on storytelling, explaining your design rationale, and detailing the impact of your work. Be ready to discuss your process and collaboration methods.

• Company Research: Thoroughly research Venn, its mission, its product, and its position in the Canadian fintech market. Understand their target audience (Canadian entrepreneurs) and the challenges they aim to solve. Familiarize yourself with their current digital banking platform.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions. All details, particularly regarding salary ranges, team structure, and specific responsibilities, should be verified directly with Venn during the application and interview process.