Senior Product Designer

📍 Job Overview

Job Title: Senior Product Designer

Company: Remitly

Location: Burnaby, British Columbia, Canada

Job Type: FULL_TIME

Category: Product Design / User Experience (UX)

Date Posted: May 06, 2026

Experience Level: 7+ Years

🚀 Role Summary

• Strategic Design Leadership: Drive strategic design initiatives for Remitly's core remittances product, focusing on end-to-end user experience.

• Customer-Centric Design: Champion the voice of the customer by leveraging user insights to inform design decisions and create deeply empathetic experiences.

• End-to-End Design Process Management: Oversee the entire design lifecycle, from initial concept ideation and wireframing to high-fidelity prototyping and final product delivery.

• Cross-Functional Collaboration: Partner effectively with Product Managers, Engineers, Researchers, and Writers to define customer problems, align on goals, and ensure cohesive product development.

📝 Enhancement Note: This role is positioned within a financial technology (Fintech) company, specifically focusing on remittances. This implies a need for design solutions that prioritize trust, security, ease of use, and compliance, especially for a global customer base. The emphasis on "strategic experience problems" suggests that this role goes beyond UI design to encompass broader user journey mapping and problem-solving within the financial services ecosystem.

📈 Primary Responsibilities

• Manage the complete design process for assigned projects, encompassing discovery, concept ideation, user flows, wireframing, and the creation of high-fidelity, interactive prototypes.

• Collaborate closely with Product Managers to define customer problems and business objectives, translating them into actionable design strategies and solutions.

• Partner with Engineering teams to ensure feasibility and successful implementation of designs, advocating for design quality throughout the development lifecycle.

• Work alongside User Researchers to gather insights, validate design concepts, and iterate based on user feedback and testing results.

• Develop visually compelling and emotionally resonant interfaces that align with Remitly's brand identity and enhance user engagement with the core remittances product.

• Champion design consistency and cohesion across Remitly's family of products, ensuring a unified and intuitive user experience.

• Proactively integrate user insights and qualitative data into design decisions, acting as a strong advocate for the customer's needs and perspectives.

📝 Enhancement Note: The responsibilities highlight a need for a designer who can operate independently on projects while also being a strong team player. The emphasis on "shipping world-class experiences" and "advocating for design" suggests a candidate who is not only skilled in design execution but also proficient in influencing stakeholders and navigating the product development process effectively within a fast-paced Fintech environment.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's or Master's degree in Design, HCI, Computer Science, or a related field is often preferred for senior-level roles, demonstrating a foundational understanding of design principles and user-centered methodologies.

Experience: A minimum of 7 years of professional product design experience with a proven track record of designing, testing, and shipping complex digital experiences.

Required Skills:

• Expert-level proficiency in Figma: Demonstrated ability to leverage Figma for complex design systems, high-fidelity prototyping, and collaborative design workflows.

• Comprehensive Portfolio: A strong, well-curated portfolio showcasing thoughtfully designed, tested, and shipped user experiences, with clear articulation of the design process, problem-solving, and impact.

• End-to-End Design Process Management: Proven ability to manage projects from discovery and concept ideation through wireframing, prototyping, and final implementation.

• Strategic Thinking: Experience in driving important product direction, setting design goals, identifying opportunities, and making customer-centric decisions that align with business objectives.

• Interaction Design: Deep understanding of interaction design principles and best practices for creating intuitive and engaging user interfaces.

• User Experience (UX) Design: Strong foundation in UX principles, user research methodologies, and the ability to translate user needs into effective design solutions.

• Visual Design: Ability to create visually stunning interfaces that are not only aesthetically pleasing but also emotionally resonant and brand-aligned.

• Prototyping: Experience in creating functional prototypes to test design concepts and gather user feedback.

• Cross-functional Collaboration: Proven ability to effectively partner with and influence Product Managers, Engineers, Researchers, Writers, and other stakeholders.

• Customer Empathy: A strong commitment to understanding and advocating for the customer's needs and perspectives.

Preferred Skills:

• Experience within the Fintech or financial services industry, particularly in remittance or cross-border payments.

• Familiarity with user research techniques and the ability to integrate research findings into the design process.

• Experience with design systems and their implementation.

• Knowledge of Agile development methodologies.

• Experience with InVision or similar prototyping and collaboration tools.

📝 Enhancement Note: The explicit mention of "expert-level knowledge of Figma" is a critical requirement. Candidates should be prepared to showcase their advanced Figma skills and understanding of its capabilities for complex projects. The portfolio is central, and its quality, depth, and clarity in demonstrating shipped experiences and strategic problem-solving will be heavily weighted.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrated End-to-End Ownership: Showcase projects where you managed the entire design process from initial problem definition through to successful product launch and iteration.

• Strategic Problem-Solving: Clearly articulate the business and user problems you were tasked with solving, your design approach, and the strategic thinking behind your decisions.

• Impact and Results: Quantify the impact of your designs, ideally with metrics related to user engagement, conversion rates, customer satisfaction, or business outcomes within the remittance or financial services context.

• Figma Expertise Showcase: Include examples that highlight your advanced use of Figma, such as complex component libraries, interactive prototypes, or collaborative design system development.

• Customer-Centricity: Evidence of how user research, testing, and empathy informed your design process and led to customer-centric outcomes.

Process Documentation:

• Workflow Design & Optimization: Present case studies that illustrate your process for mapping complex user journeys, identifying pain points, and designing optimized workflows for financial transactions.

• Prototyping & Testing: Detail your approach to creating interactive prototypes for validation and how you incorporated user feedback to refine designs for clarity and usability.

• Cross-functional Collaboration: Describe how you partnered with Product, Engineering, and Research teams, including your methods for communication, alignment, and feedback integration.

• Design System Application: If applicable, show how you utilized or contributed to design systems to ensure consistency and efficiency in product development.

📝 Enhancement Note: Given the role's focus on core remittances, the portfolio should ideally include examples of designing for complex financial workflows, cross-border transactions, or user onboarding in regulated environments. Demonstrating how designs have led to tangible business impact or improved customer experience metrics is crucial.

💵 Compensation & Benefits

Salary Range: The starting base salary range for this position is CAD$136,000 - CAD$170,000 annually.

Benefits:

• Generous Vacation: Four weeks of paid vacation.

• Comprehensive Health: Full health benefits package.

• Family Support: Mental health and family-forming benefits.

• Retirement Savings: RRSP plan with a company match.

• Employee Ownership: Employee Stock Purchase Plan (ESPP), offering a stake in the company's success.

• Security: Life insurance and disability coverage.

• Professional Development: Continuing education benefits to support ongoing learning and skill enhancement.

Working Hours: This is a full-time position. While specific daily hours are not detailed, the hybrid work model suggests a standard professional work week. The stated expectation for corporate team members is at least 50% of the time in the office monthly, typically three days a week, allowing for structured collaboration while maintaining some flexibility.

📝 Enhancement Note: The salary range provided is for base compensation. The total compensation package includes equity (shares in the company), which is a significant component for employees at Remitly. The hybrid model emphasizes collaboration, with a clear expectation of in-office presence. The benefits package is robust, reflecting a commitment to employee well-being and long-term financial security, which is attractive for senior-level professionals.

🎯 Team & Company Context

🏢 Company Culture

Industry: The company operates within the Financial Technology (Fintech) sector, specifically focusing on Remittances and Global Money Transfer. This industry is characterized by rapid innovation, a strong emphasis on trust and security, regulatory compliance, and a drive to improve accessibility and affordability of financial services for a global customer base.

Company Size: Remitly has over 2,800 passionate employees worldwide, indicating a large, established, yet still growing organization. This size often means a blend of structured processes and opportunities for impact, with established teams and cross-functional departments.

Founded: Founded in 2011, Remitly has over a decade of operational history, suggesting a company that has successfully navigated the challenges of scaling in the competitive Fintech space. This maturity implies established product-market fit and a solid foundation for continued growth and innovation.

Team Structure:

• Product Design Team: The Senior Product Designer will likely be part of a broader Product Design team, reporting to a Group Product Manager. This team collaborates closely with Product Management, Engineering, Data Analytics, and User Research.

• Reporting Hierarchy: The role reports to the Group Product Manager, indicating a direct line of communication for project priorities and strategic alignment within the product development lifecycle.

• Cross-functional Collaboration: The role emphasizes close partnerships with Product Managers, Engineers, Researchers, and Writers. This suggests a highly collaborative environment where design is integrated throughout the product development process, rather than being siloed.

Methodology:

• Data-Driven Design: The mention of collaborating with "data analytics" suggests that design decisions are informed by data insights, A/B testing, and performance metrics.

• Customer-Centric Approach: The company's mission and the role's responsibilities highlight a deep commitment to understanding and serving customer needs, particularly those of global remitters.

• Agile Development: While not explicitly stated, the collaborative and iterative nature of product development in Fintech typically aligns with Agile methodologies, implying a fast-paced, iterative design and development cycle.

Company Website: https://www.remitly.com/

📝 Enhancement Note: Remitly's focus on transforming lives with trusted financial services suggests a mission-driven culture. The "Connected Work Culture" emphasizes intentional in-person collaboration, indicating that while hybrid, there's a strong value placed on face-to-face interaction for idea generation and team building within the Fintech ecosystem.

📈 Career & Growth Analysis

Operations Career Level: This role is a Senior Product Designer, signifying a mid-to-senior level position. It requires significant experience (7+ years) and the ability to manage complex projects independently, influence product direction, and mentor junior designers. The focus is on strategic contributions and ownership of significant product areas.

Reporting Structure: The Senior Product Designer reports to the Group Product Manager. This structure places the designer within the product development hierarchy, working closely with product leadership to shape the product roadmap and user experience strategy.

Operations Impact: The Senior Product Designer will have a direct impact on Remitly's core remittances product, which is central to the company's mission and revenue generation. By designing world-class, customer-centric experiences, the designer contributes to customer acquisition, retention, satisfaction, and ultimately, the company's financial success and global reach. The role requires influencing strategic product direction, indicating a significant level of impact on the user experience and business outcomes.

Growth Opportunities:

• Design Leadership: Potential to grow into a Lead Product Designer or Design Manager role, overseeing larger product areas or managing a team of designers.

• Specialization: Opportunity to deepen expertise in specific areas of Fintech design, such as payments, international transfers, or mobile-first financial experiences.

• Cross-Functional Advancement: Exposure to product strategy, business operations, and engineering can open doors to broader product management or strategic roles within the company.

• Mentorship: As a senior member, there will be opportunities to mentor junior designers, developing leadership and coaching skills.

• Continued Education: The company offers continuing education benefits, supporting professional development through courses, workshops, or conferences.

📝 Enhancement Note: The "Senior" title implies a significant level of autonomy and responsibility. The emphasis on "driving important product direction" suggests that this role is not just about execution but also about strategic input and shaping the future of the product. Growth opportunities are likely tied to demonstrated impact and leadership within the design and product teams.

🌐 Work Environment

Office Type: The role is based in a hybrid work environment, with an expectation of working from the Burnaby, British Columbia office at least three days a week. This setup aims to balance the flexibility of remote work with the benefits of in-person collaboration.

Office Location(s): The primary office location for this role is Burnaby, British Columbia, Canada. This location likely offers a modern workspace designed to foster collaboration and innovation.

Workspace Context:

• Collaborative Spaces: The office is designed to facilitate dynamic in-person collaboration, with spaces conducive to brainstorming, team meetings, and focused work.

• Technology & Tools: As a leading Fintech company, Remitly likely provides employees with access to modern design tools, high-performance hardware, and robust digital collaboration platforms necessary for product design.

• Team Interaction: The hybrid model ensures regular interaction with design colleagues, product managers, engineers, and researchers, fostering a connected team environment crucial for product development.

Work Schedule: This is a full-time position. The hybrid model suggests a structured schedule, with specific days expected in the office for collaborative activities. While not explicitly detailed, a typical professional work week is implied, with flexibility within that framework.

📝 Enhancement Note: The "Connected Work Culture" emphasizes that in-office time is intentional for building relationships, fueling creativity, and ensuring impact. This suggests a workplace that values face-to-face interaction for brainstorming, problem-solving, and team cohesion, particularly within the fast-paced Fintech sector.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter will likely review your application and portfolio for alignment with the role's requirements. Be prepared to articulate your experience and highlight key projects.

• Hiring Manager Interview: A discussion with the Group Product Manager to assess your experience, design philosophy, strategic thinking, and cultural fit. This is a good opportunity to understand team dynamics and project scope.

• Portfolio Presentation/Design Challenge: You will likely be asked to present your portfolio, walking through 2-3 key projects. Expect to discuss your process, challenges, decision-making, and the impact of your work. A design challenge, either take-home or live, may be introduced to assess your problem-solving skills and design approach in a practical scenario.

• Cross-functional Team Interviews: Interviews with Product Managers, Engineers, and potentially other designers or researchers to evaluate your collaboration skills, communication style, and ability to work effectively in a cross-functional team.

• Final Interview: Potentially with a senior leader in Product or Design to discuss your overall fit, career aspirations, and alignment with Remitly's mission and values.

Portfolio Review Tips:

• Curate Selectively: Choose 2-3 projects that best showcase your end-to-end design process, strategic thinking, and impact, particularly those relevant to complex workflows or financial services.

• Tell a Story: For each project, clearly define the problem, your role, your process (research, ideation, design, testing), your key decisions, and the measurable outcomes.

• Highlight Figma Expertise: Be ready to demonstrate your advanced Figma skills during your presentation, perhaps by showing your file structure, component usage, or prototyping capabilities.

• Focus on Impact: Quantify results whenever possible. How did your design improve user experience, conversion rates, or business metrics?

• Showcase Collaboration: Be prepared to discuss how you collaborated with different teams (Product, Engineering, Research) and how you navigated feedback and differing opinions.

• Tailor to Remitly: If possible, subtly tailor your presentation to reflect an understanding of Remitly's mission, customers, and the challenges in the remittance space.

Challenge Preparation:

• Understand the Prompt: For any design challenge, thoroughly understand the problem statement and any constraints.

• Define Scope: Clearly define the problem you are solving and the target users.

• Process Over Perfection: Focus on demonstrating your thought process, problem-solving approach, and how you would gather information and iterate, rather than delivering a pixel-perfect final design in a short timeframe.

• Articulate Assumptions: State any assumptions you make clearly.

• Present Your Thinking: Be ready to explain your rationale and design decisions logically.

📝 Enhancement Note: The interview process is likely to be rigorous, focusing on both design craft and strategic contribution. Candidates should be prepared to go deep on their portfolio projects, demonstrating not just visual design skills but also a strong understanding of user needs, business goals, and the ability to collaborate and influence.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: This is explicitly stated as a required skill with expert-level knowledge expected. It will be the primary tool for UI design, prototyping, and potentially design system management.

• Prototyping Tools: While Figma is primary, experience with tools like InVision is also mentioned, suggesting familiarity with complementary tools for collaboration, user testing, or specific prototyping needs.

Analytics & Reporting:

• Data Analytics Platforms: While not specified, expect to work with data from platforms like Google Analytics, Amplitude, Mixpanel, or internal BI tools to understand user behavior and measure design impact.

• A/B Testing Tools: Experience with A/B testing frameworks or tools to validate design hypotheses and optimize user flows.

CRM & Automation:

• Not Directly Applicable: While designers don't typically manage CRMs or automation tools directly, understanding how user data flows from design outputs into CRMs (like Salesforce or HubSpot) or marketing automation platforms can be beneficial for context.

• Collaboration & Project Management: Tools such as Jira, Asana, Confluence, or similar platforms are likely used for task management, project tracking, and documentation within product teams.

📝 Enhancement Note: The emphasis on Figma is paramount. Candidates should be ready to discuss their advanced Figma workflows, including design systems, component libraries, auto layout, and interactive prototyping capabilities. Familiarity with data analysis tools is also important for demonstrating the impact of design decisions in a data-driven Fintech environment.

👥 Team Culture & Values

Operations Values:

• Customer Obsession: A core value likely driven by Remitly's mission to serve global customers. This means a deep focus on understanding user needs, pain points, and delivering empathetic, reliable financial services.

• Ownership & Accountability: Expectation that individuals take responsibility for their work, drive projects forward, and deliver on commitments, especially in a Senior role.

• Innovation & Builder Mindset: Remitly seeks "builders, reimaginers, and global thinkers," implying a culture that encourages new ideas, problem-solving, and continuous improvement.

• Collaboration & Transparency: The "Connected Work Culture" and emphasis on cross-functional partnerships highlight the importance of open communication, teamwork, and shared goals.

• Integrity & Trust: Crucial in the financial services industry. Designs must be trustworthy, secure, and compliant, reflecting the company's commitment to reliability.

Collaboration Style:

• Cross-functional Integration: Designers are expected to work seamlessly with Product Managers, Engineers, Researchers, and Writers, contributing to a unified product vision.

• Feedback-Driven: A culture that encourages constructive feedback exchange to refine designs and improve product outcomes.

• Data-Informed: While qualitative insights are key, collaboration likely involves using data analytics to inform design decisions and measure success.

• Hybrid Collaboration: Navigating communication and collaboration effectively in a hybrid work environment, leveraging both in-person and digital tools.

📝 Enhancement Note: The company's mission statement ("transforming lives with trusted financial services") likely permeates the culture, encouraging a sense of purpose. The value of "builders" suggests an environment where initiative and proactive problem-solving are highly regarded.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for a Global Audience: Creating user experiences that are intuitive, accessible, and culturally appropriate for a diverse global customer base with varying levels of digital literacy and financial needs.

• Balancing User Needs with Business Goals: Effectively mediating between user desires, technical constraints, and business objectives to create solutions that are both delightful and viable.

• Navigating Regulatory Landscapes: Designing within the constraints of financial regulations and compliance requirements, ensuring security and trust without sacrificing usability.

• Maintaining Design Consistency: Ensuring a cohesive brand and user experience across a growing suite of financial products and services.

• Hybrid Work Dynamics: Optimizing collaboration and communication effectiveness within a hybrid work model.

Learning & Development Opportunities:

• Fintech Specialization: Deepen expertise in designing for complex financial services, payment systems, and cross-border transactions.

• Strategic Product Influence: Develop skills in influencing product strategy, roadmap planning, and business decision-making through design leadership.

• Mentorship & Leadership: Opportunity to mentor junior designers and potentially take on leadership responsibilities within the design team.

• Continuing Education: Access to resources for professional growth, such as workshops, conferences, or courses in advanced design techniques or Fintech trends.

• Exposure to Global Markets: Gain insights into diverse user behaviors and market needs across different regions served by Remitly.

📝 Enhancement Note: The primary challenge will be translating Remitly's mission of accessible global financial services into tangible, user-friendly designs. Growth is tied to demonstrating strategic impact and leadership within the product development lifecycle.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you led the design for a complex product from concept to launch. What were the biggest challenges and how did you overcome them?" (Focus on end-to-end process, problem-solving, and collaboration.)

• "How do you approach designing for a global audience with diverse needs and technical capabilities?" (Emphasize user research, localization considerations, and empathy.)

• "Walk us through a project where you significantly influenced product strategy through design. What was your approach?" (Highlight strategic thinking, stakeholder influence, and data-driven decision-making.)

Company & Culture Questions:

• "What interests you about Remitly's mission and our work in the remittance space?" (Research Remitly's mission, values, and recent news.)

• "How do you see yourself contributing to our 'Connected Work Culture' in a hybrid environment?" (Discuss your approach to collaboration and team engagement.)

• "Describe your experience working in a fast-paced, data-driven environment like Fintech." (Showcase adaptability and comfort with iteration and metrics.)

Portfolio Presentation Strategy:

• Structure: Begin with an overview of Remitly and the role, then dive into 2-3 curated case studies. For each case study: Problem -> Your Role -> Process (Research, Ideation, Design, Testing) -> Solutions -> Impact (Metrics).

• Figma Deep Dive: Be prepared to share your screen and showcase specific Figma techniques you used, such as design systems, complex prototyping, or collaboration features. Explain why you chose certain tools or methods.

• Storytelling: Frame your projects as narratives. What was the journey, what were the key turning points, and what was the ultimate outcome?

• Quantify Impact: Use numbers and data to demonstrate the success of your designs.

• Interactive Elements: If possible, have interactive prototypes ready to showcase the user flow and key interactions.

• Q&A Readiness: Anticipate questions about your design decisions, trade-offs, and how you handle feedback.

📝 Enhancement Note: Prepare to discuss your experience with Figma at an expert level. Candidates should also be ready to articulate how their design work has directly contributed to business metrics and improved customer experiences, especially within the context of financial services.

📌 Application Steps

To apply for this Senior Product Designer position:

• Submit your application through the provided link on the Remitly Careers portal.

• Portfolio Customization: Ensure your portfolio is up-to-date and highlights projects that demonstrate end-to-end ownership, strategic problem-solving, and impact, ideally with relevance to financial services or complex digital products. Prepare to showcase your advanced Figma skills.

• Resume Optimization: Tailor your resume to emphasize your 7+ years of experience, key skills (Figma, interaction design, strategic thinking), and quantifiable achievements. Use keywords from the job description.

• Interview Preparation: Thoroughly research Remitly's mission, values, and products. Prepare to discuss your portfolio projects in detail, focusing on your process, decision-making, and the impact of your work. Practice answering strategy and behavioral questions.

• Company Research: Understand Remitly's position in the Fintech market, its target audience (global remitters), and its "Connected Work Culture." Be ready to articulate why you are a good fit for their specific environment and mission.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.