Senior Product Designer

📍 Job Overview

Job Title: Senior Product Designer

Company: Moka.Care

Location: Paris, Ile-de-France, France

Job Type: Full Time

Category: Product Design / UX/UI

Date Posted: 2026-08-19

Experience Level: 5-10 years

Remote Status: Hybrid (3 days in office/week)

🚀 Role Summary

• Spearhead the design and user experience for Moka.Care's core product, encompassing applications for employees, clients, and practitioners.

• Drive user research and discovery initiatives to deeply understand user needs and motivations across various platforms including web, mobile, Slack, and Microsoft Teams.

• Develop and maintain high-fidelity prototypes, conduct design reviews, and contribute to the evolution of the company's design system.

• Collaborate closely with Product Managers and the Tech team to ensure seamless product delivery and high-quality user experiences.

• Evangelize design best practices and contribute to impactful product communications through compelling visuals.

📝 Enhancement Note: While the provided job title is "Senior Product Designer," the core responsibilities and required experience (5-6 years) suggest a role with significant autonomy and impact, aligning with a senior-level position within a growing tech company. The focus on "imagining the experience of our members, clients, practitioners" and contributing to a "complete mental health prevention solution" indicates a strategic design role.

📈 Primary Responsibilities

• Conduct comprehensive user research, employing appropriate methodologies to gain deep insights into user behaviors, needs, and pain points for Moka.Care's platform.

• Design effective and intuitive user interfaces and experiences for both employee-facing self-care tools and HR/manager-facing administrative dashboards.

• Create low and high-fidelity prototypes to visualize and test design concepts, iterating based on feedback from product, tech, and stakeholders.

• Actively contribute to the development, maintenance, and governance of the design system, ensuring consistency and efficiency across all product touchpoints.

• Collaborate with developers during the implementation phase, providing design guidance and feedback to ensure pixel-perfect execution and optimal user experience.

• Translate complex product requirements into clear, actionable design specifications and compelling visual assets for feature communication.

• Participate in cross-functional product strategy discussions, bringing a user-centric perspective to problem-solving and innovation.

• Test and validate design solutions through user testing and feedback loops, continuously seeking to improve product adoption and user satisfaction.

📝 Enhancement Note: The description highlights a blend of strategic design thinking ("imagine the experience") and tactical execution ("produce screens and impactful visuals"). Responsibilities are framed around user-centricity, collaboration, and delivery, common in product design roles within agile SaaS environments. The mention of "Shape Up" methodology suggests an understanding of iterative development cycles and focused sprints.

Skills & Qualifications

Education: Bachelor's degree in Design, Human-Computer Interaction, Psychology, or a related field, or equivalent practical experience.

Experience: 5-6 years of professional experience as a Product Designer, with a strong preference for experience in Web or SaaS product environments.

Required Skills:

• Proven expertise in user research methodologies, including user interviews, surveys, and usability testing.

• Proficiency in designing wireframes, user flows, and high-fidelity interactive prototypes.

• Strong command of UX/UI design principles and best practices.

• Experience with design systems, including their creation, maintenance, and application.

• Familiarity with SaaS product development cycles and agile methodologies (e.g., Shape Up).

• Excellent communication and presentation skills, with the ability to articulate design decisions clearly.

• Fluency in French (spoken and written) and professional proficiency in English. Preferred Skills:

• Experience integrating AI tools and capabilities into design workflows or product features.

• Familiarity with data analytics tools and principles for understanding user behavior and product performance.

• Experience designing for multi-language and internationalized products.

• Knowledge of mobile-first design principles and responsive design techniques.

• Experience with tools such as Maze, Claude, or Jimo.

📝 Enhancement Note: The explicit requirement of 5-6 years of experience, coupled with the need for strong UX/UI, prototyping, and design system skills, positions this as a mid-to-senior level Product Designer role. The emphasis on problem-solving, ownership, curiosity, and collaboration aligns with expectations for experienced designers who can operate with a degree of autonomy.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 3-4 distinct product design projects, demonstrating a strong UX/UI design process from discovery to delivery.

• For each project, clearly articulate the problem statement, your role and responsibilities, the design process undertaken, key design decisions, and the final outcomes.

• Highlight examples of user research conducted, including methodologies used and insights gained.

• Include examples of wireframes, user flows, interactive prototypes, and final UI designs.

• Demonstrate experience with design systems, showcasing your contributions or how you've leveraged existing systems. Process Documentation:

• Provide detailed case studies that explain how you approach problem-solving, from initial user understanding to iterative design and testing.

• Illustrate your ability to adapt design methodologies based on project constraints and goals, referencing the Shape Up methodology if applicable.

• Showcase your approach to collaborating with product managers, engineers, and other stakeholders throughout the design lifecycle.

• Explain how you measure the success of your designs and incorporate feedback for continuous improvement.

📝 Enhancement Note: For a Product Designer role, a strong portfolio is paramount. The emphasis on demonstrating a full design process, including user research, prototyping, and delivery, is standard. Explicitly mentioning the Shape Up methodology and collaboration with tech/product teams indicates the need for a portfolio that reflects these specific organizational practices.

💵 Compensation & Benefits

Salary Range: €48,200 - €59,200 annually (Gross)

This range includes the base salary and the "Cagnotte May" benefit. The precise salary will be determined based on the candidate's experience, skills, and internal equity.

Benefits:

• Direct Access to Moka.Care: Full access to the company's mental health platform, including self-care resources, individual sessions, group sessions, and early access to new features.

• Work-Life Balance: Hybrid work arrangement with 60% of the week in the office (approximately 3 days) and 40% remote flexibility.

• Attractive Office Space: Modern and pleasant offices located in Bastille, featuring amenities such as a gym and a rooftop terrace.

• Cagnotte May: An annual allowance of €1,500 net (€125 net per month) for personal use.

• Meal Vouchers: Swile card providing €10 net per day for meals.

• Gym Membership: Access through Gymlib for fitness activities.

• Generous Paid Time Off: 7 weeks of paid leave and RTT (Reduction of Working Time).

• CSE Benefits: Access to "Leeto" for a wide range of employee benefits and discounts.

• Health Insurance: Comprehensive mutuelle coverage through SideCare.

• Commuting Support: 50% coverage of the Navigo or Veligo pass for public transport.

• Equipment Choice: Option to choose between a Mac or Windows workstation.

Working Hours: Approximately 40 hours per week, with a hybrid work arrangement allowing for 2 days of remote work per week.

📝 Enhancement Note: The salary range provided (€48,200 - €59,200 gross annually) is a good indicator for a Senior Product Designer role in Paris. This aligns with industry benchmarks for experienced professionals in tech roles. The extensive list of benefits, particularly the direct access to their own product, generous leave, and hybrid work policy, points to a company culture that values employee well-being.

🎯 Team & Company Context

🏢 Company Culture

Industry: Health Technology (Mental Health SaaS)

Company Size: Moka.Care has grown significantly since its founding in 2019, now serving over 400 companies and 300,000 employees. While the exact current employee count isn't specified, the company has raised substantial funding (€17.5 million), indicating a scaling organization likely in the range of 50-200 employees.

Founded: December 2019

Team Structure:

• The Product team consists of 2 Product Managers, 1 Product Designer (this role), and 1 Product Content Manager, reporting to the Head of Product & Operations.

• The Tech team comprises 10 individuals.

• Close collaboration is expected between Product Design, Product Management, and the Tech team. Methodology:

• The organization draws inspiration from the Shape Up methodology for product development, suggesting a focus on structured sprints and defined project scopes.

• Emphasis on data analytics for HR insights and personalized expert advice.

• A core belief in "excellence in care" as an obsession, driving all aspects of the product and service.

Company Website: http://moka.care/

📝 Enhancement Note: Moka.Care operates in the rapidly growing B2B mental health tech space. Its focus on a complete prevention solution for companies highlights a sophisticated product offering. The company culture is described as embodying tangible values: empathy, insatiable optimism, shared responsibility, and agility. The Shape Up methodology suggests a structured yet iterative approach to product development.

📈 Career & Growth Analysis

Operations Career Level: Senior Product Designer. This role is positioned as a key individual contributor within the Product team, responsible for significant areas of the user experience. It requires 5-6 years of experience, indicating a level of autonomy and the expectation to mentor or guide less experienced designers if applicable.

Reporting Structure: You will report directly to Eloïse, Head of Product & Operations. This structure implies a direct line to leadership and a close working relationship with the Head of Product.

Operations Impact: As a Senior Product Designer, your work will directly influence the user experience of hundreds of thousands of employees and the strategic insights provided to HR departments. You will play a critical role in shaping a product designed to improve mental well-being at scale, impacting employee engagement, retention, and overall organizational health. Your design decisions will have a tangible impact on Moka.Care's ambition to become the European leader in B2B mental health solutions.

Growth Opportunities:

• Skill Advancement: Opportunity to deepen expertise in UX/UI design, user research, and design systems within a fast-paced SaaS environment. Potential to explore AI integration in design.

• Leadership Potential: As a senior member, there's potential to take on more complex projects, lead design initiatives, and potentially mentor junior designers as the team grows.

• Industry Impact: Contribute to a product with a strong social mission, gaining experience in the high-growth health tech sector.

• Entrepreneurial Experience: Participate in a scaling startup environment, offering exposure to broader business strategy and growth challenges.

📝 Enhancement Note: The "Senior" title and 5-6 years of experience suggest a role with significant responsibility and potential for growth. Reporting to the Head of Product & Operations places the designer in a strategic position. The emphasis on impact and contributing to a mission-driven company are key growth motivators for senior-level professionals.

🌐 Work Environment

Office Type: The office environment is described as "very pleasant" and located in Bastille, Paris. It's designed to encourage in-person collaboration while supporting a hybrid work model.

Office Location(s): Paris, specifically in the Bastille area. This location is known for its vibrant atmosphere and accessibility.

Workspace Context:

• Collaborative Space: The hybrid model (3 days in office) is designed to foster team connection, informal discussions, and collaborative problem-solving sessions.

• Amenities: The office is equipped with a gym and a rooftop, offering enhanced employee well-being and work-life integration opportunities.

• Technology: Employees are provided with a choice of workstation (Mac or Windows) to ensure comfort and productivity. Access to standard collaboration tools like Slack is integrated into daily workflows.

Work Schedule: The role operates on a standard full-time basis, approximately 40 hours per week. The hybrid model offers flexibility, allowing for 2 remote work days per week, balancing focused individual work with in-person team collaboration.

📝 Enhancement Note: The hybrid model (60% office, 40% remote) is a key feature, indicating a desire for both in-person collaboration and employee flexibility. The office amenities (gym, rooftop) suggest a company that invests in its physical workspace and employee well-being.

📄 Application & Portfolio Review Process

Interview Process:

• Screening (30 minutes): An initial call to understand your background, career aspirations, and overall fit for the role.

• "Who Interview": A more in-depth interview focusing on your professional journey, key achievements, and past experiences.

• Job Focused Interview & Case Study: This stage involves a practical exercise (case study) designed to simulate daily tasks and challenges. It's an opportunity for you to showcase your problem-solving skills and design approach in a context relevant to the role.

• Values Fit Interview: An assessment to ensure mutual alignment with Moka.Care's company culture, values (empathy, optimism, responsibility, agility), and working style.

• Offer & Reverse Interview: If successful, you'll receive an offer. This stage also provides you with ample opportunity to ask questions and gain further insights into the company and role.

Portfolio Review Tips:

• Structure for Impact: Organize your portfolio to clearly present each project's journey: problem, your role, process, key decisions, and outcomes. Use storytelling to convey your thought process.

• Highlight Process & Methodology: Explicitly detail the design methodologies you employed (e.g., user research techniques, prototyping tools, design system contributions). Reference the Shape Up methodology if you have experience with it.

• Showcase Collaboration: Include examples or descriptions of how you collaborated with Product Managers, engineers, and stakeholders.

• Quantify Results: Whenever possible, include metrics or qualitative feedback that demonstrate the impact of your designs on user behavior or business goals.

• Tailor to Moka.Care: Research Moka.Care's product and mission. If possible, subtly tailor your presentation to highlight relevant skills or experiences that align with their specific challenges in mental health tech.

Challenge Preparation:

• Understand the Context: The case study will likely revolve around a typical product design challenge within Moka.Care's domain (e.g., improving user engagement on the self-care app, designing a new feature for HR admins).

• Focus on Process: Demonstrate your systematic approach to problem-solving, from understanding the brief to generating solutions and considering trade-offs.

• Utilize Tools: Be prepared to use tools like Figma for design tasks or Maze for prototyping and testing if the case study requires it.

• Articulate Rationale: Be ready to clearly explain the "why" behind your design decisions, linking them back to user needs and business objectives.

• Ask Clarifying Questions: During the case study, don't hesitate to ask clarifying questions to ensure you fully understand the brief and constraints.

📝 Enhancement Note: The interview process is multi-stage and emphasizes both technical skills (case study) and cultural fit (values interview). The "reverse interview" aspect is a good sign of a candidate-centric hiring process. Portfolio and case study preparation should focus on demonstrating a structured, user-centric, and collaborative design process.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core tool for UI design, wireframing, and prototyping. Proficiency is essential for creating high-fidelity designs and interactive experiences.

• Notion: Used for documentation, project management, and knowledge sharing within the product and tech teams. Candidates should be comfortable organizing information and collaborating in Notion.

• Maze: A tool for remote user testing and gathering feedback on prototypes. Experience with Maze or similar usability testing platforms is beneficial.

• Claude: Likely used for AI-powered assistance in tasks such as writing, research, or generating design ideas. Familiarity with leveraging AI tools is a plus.

• Jimo: Potentially a tool for user feedback collection or analytics, though less common. Understanding of user feedback mechanisms is key.

Analytics & Reporting:

• While specific tools aren't listed, the role requires understanding how to leverage data analytics for user insights and product performance. Experience with analytics platforms (e.g., Google Analytics, Mixpanel, Amplitude) would be advantageous. CRM & Automation:

• Slack & Microsoft Teams: Used for internal communication and collaboration, particularly for micro-learning modules integrated into these platforms.

Methodology:

• Shape Up: The team uses a methodology inspired by Shape Up, which influences how projects are scoped, planned, and executed. Understanding its principles (e.g., fixed time, variable scope) is beneficial.

📝 Enhancement Note: The explicit mention of Figma, Notion, and Maze highlights the key design and productivity tools used. Familiarity with these is crucial. The mention of Claude indicates an openness to AI integration, which is a growing trend in design. Understanding the Shape Up methodology is also a specific requirement for workflow alignment.

👥 Team Culture & Values

Operations Values:

• Empathy: As the foundation of their work, Moka.Care values empathy in understanding user needs (employees, clients, practitioners) and in internal team interactions. This translates to designing user-centric solutions and fostering supportive relationships.

• Insatiable Optimism: A positive and forward-looking mindset is encouraged, especially in tackling the challenges of mental health and startup growth. This means approaching problems with a belief in finding solutions and driving progress.

• Shared Responsibility: The company promotes a culture where everyone takes ownership of their work and contributes to the collective success. This implies a proactive attitude and a willingness to go the extra mile.

• Agility: In a fast-paced startup environment, adaptability and the ability to pivot quickly are crucial. This value means being comfortable with change, iterative development, and responsive problem-solving.

Collaboration Style:

• Cross-functional Integration: The role requires close collaboration with Product Managers and the Tech team. Expect regular design reviews, feedback sessions, and joint problem-solving.

• Iterative Feedback Loops: The team likely operates with a continuous feedback culture, where designs are shared early and often, and constructive criticism is valued to improve the product.

• Knowledge Sharing: Encouragement of sharing insights from user research, design experiments, and best practices across the product and tech departments.

📝 Enhancement Note: The company explicitly outlines its core values: empathy, optimism, responsibility, and agility. These are not just buzzwords but are intended to shape daily work, decision-making, and team interactions. Understanding how to embody these values in a product design context will be important for cultural fit.

⚡ Challenges & Growth Opportunities

Challenges:

• Scaling User Base: Designing for a rapidly growing user base across diverse user segments (employees, managers, HR, practitioners) with varying needs and technical proficiencies.

• Balancing Innovation and Stability: Ensuring new features are innovative and engaging while maintaining the stability and usability of core product functionalities.

• Integrating AI Effectively: Exploring and implementing AI capabilities in a way that genuinely enhances user experience and provides value, rather than being a gimmick.

• Cross-Platform Consistency: Maintaining a cohesive and intuitive user experience across web, mobile, Slack, and Microsoft Teams integrations.

Learning & Development Opportunities:

• Deep Dive into Mental Health Tech: Gain specialized knowledge in a critical and growing sector, understanding the nuances of designing for mental well-being.

• Advanced Design Techniques: Opportunities to refine skills in user research, prototyping, and design system management, potentially exploring new tools and methodologies.

• Cross-functional Exposure: Work closely with product management and engineering, gaining a broader understanding of the product development lifecycle and business strategy.

• Contribution to a Mission-Driven Product: The intrinsic reward of contributing to a product that has a positive societal impact on mental health in the workplace.

📝 Enhancement Note: The challenges are typical for a growing SaaS company in a specialized field. The growth opportunities are framed around skill development, mission impact, and cross-functional learning, which are attractive for senior professionals seeking to advance their careers.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance conflicting stakeholder requirements with user needs. How did you approach it, and what was the outcome?" (Focus on negotiation, user advocacy, and compromise.)

• "Walk us through your process for designing a new feature, from initial concept to launch. How do you incorporate user feedback and data?" (Highlight your end-to-end design thinking and iterative approach.)

• "How do you approach building or contributing to a design system? What are the key considerations for scalability and adoption?" (Demonstrate understanding of design system principles and practical application.)

• "Imagine you need to design a new self-care module for our app. What are the first steps you would take, and what research would you prioritize?" (Showcase your problem-solving initiation and user-centric approach.) Company & Culture Questions:

• "What excites you about Moka.Care's mission and our approach to mental health in the workplace?" (Research their mission and values thoroughly.)

• "How do you embody empathy and shared responsibility in your design work and team collaborations?" (Provide specific examples of behaviors.)

• "Describe a situation where you had to adapt quickly to a change in project scope or priorities. How did you handle it?" (Demonstrate agility and resilience.) Portfolio Presentation Strategy:

• Tell a Story: Don't just present screens; narrate the journey of each project. Explain the problem, your thought process, the challenges you overcame, and the impact of your solution.

• Showcase Your Process: Clearly outline your research methods, ideation techniques, prototyping iterations, and testing phases. Use visuals to support your explanations.

• Highlight Collaboration: Mention how you worked with PMs, engineers, and other stakeholders.

• Quantify Impact: Wherever possible, use data or metrics to demonstrate the success of your designs. If direct metrics aren't available, use qualitative feedback or user testimonials.

• Be Prepared for Deep Dives: Expect interviewers to ask detailed questions about specific design decisions, trade-offs, and alternative solutions you considered.

📝 Enhancement Note: Interview preparation should focus on demonstrating a strong understanding of the design process, user-centricity, collaboration, and alignment with Moka.Care's specific values and mission. Preparing case study examples and being ready to articulate design rationale are key.

📌 Application Steps

To apply for this Senior Product Designer position:

• Submit your application through the provided Lever link.

• Curate Your Portfolio: Select 3-4 of your strongest Web/SaaS product design projects that best showcase your UX/UI skills, user research capabilities, and experience with design systems. Ensure each case study clearly outlines the problem, your role, process, and outcomes.

• Tailor Your Resume: Highlight keywords from the job description, such as "Product Designer," "SaaS," "UX/UI," "User Research," "Figma," and "Shape Up." Quantify achievements where possible (e.g., "Improved user engagement by X% through redesigned onboarding flow").

• Prepare Your Narrative: Be ready to discuss your experience in detail, focusing on how you embody Moka.Care's values (empathy, optimism, responsibility, agility) and how your skills align with the responsibilities of this role. Practice presenting your portfolio projects concisely and impactfully.

• Research Moka.Care: Understand their mission, product offerings, target audience, and recent news. Be prepared to articulate why you are specifically interested in Moka.Care and this role.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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