Senior Product Designer at Modern Family Law

📍 Job Overview

Job Title: Senior Product Designer

Company: Modern Family Law

Location: Colorado, United States

Job Type: Full-Time

Category: Product Design / UX/UI

Date Posted: 2026-06-23

Experience Level: 5-10 Years

Remote Status: Fully Remote

🚀 Role Summary

Spearhead the design and enhancement of a client-facing legal technology platform, focusing on user experience (UX) and user interface (UI) design to simplify complex legal processes.
Drive product innovation by translating user behavior analysis, support feedback, and product usage patterns into intuitive, scalable design solutions.
Develop and maintain a robust design system to ensure consistency and reusability of design patterns across the platform, fostering efficient product development.
Utilize data analytics and user research to identify friction points, optimize key client workflows, and increase task completion and conversion rates.
Collaborate cross-functionally with legal professionals, operations leaders, product stakeholders, and engineering teams to deliver user-centered, technically feasible product enhancements.

📝 Enhancement Note: This role is critical for Modern Family Law's product evolution, requiring a blend of strategic UX thinking, hands-on UI execution, and a strong understanding of complex workflow optimization, particularly within a legal context. The remote nature and focus on a specific US region (Colorado) hint at a company culture that values flexibility while maintaining a strong connection to its core operational base.

📈 Primary Responsibilities

Analyze client behavior and identify key friction points within the legal technology platform's user journey, translating insights into actionable design improvements.
Conduct comprehensive user research, including usability testing and feedback analysis, to uncover pain points and opportunities for enhancing client experience and task completion.
Design new product features from conceptualization through to implementation, ensuring alignment with business objectives and user needs.
Optimize existing critical workflows such as client onboarding, authentication, task management, document uploads, payments, and internal/external communications.
Develop detailed user journeys, process maps, wireframes, and high-fidelity interactive prototypes using Figma to visualize and test design solutions.
Establish, maintain, and evolve a scalable design system, defining reusable components and patterns to ensure a consistent and cohesive user experience.
Partner with Product Managers and Engineers to translate complex business requirements and legal processes into intuitive, user-friendly digital solutions.
Define, track, and report on key UX success metrics, collaborating with Product and Engineering to implement necessary analytics and user behavior tracking.
Identify drop-off points within user flows and propose design-driven solutions to improve conversion rates for critical client actions.
Ensure adherence to accessibility standards and best practices throughout the design process, promoting inclusivity and usability for all clients.

📝 Enhancement Note: The emphasis on "simplifying complex processes" and "translating complex legal and operational processes" indicates a need for a designer adept at deconstructing intricate workflows and presenting them in a user-friendly manner. The success metrics within 6-12 months further highlight the expectation for tangible improvements in usability, support reduction, and conversion rates, demanding a results-oriented approach.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's or Master's degree in Design, Human-Computer Interaction, or a related field is often preferred for roles at this level, demonstrating foundational knowledge in design principles and user-centered methodologies.

Experience: A minimum of 5 years of professional experience in Product Design, UX Design, or a closely related discipline, with a proven track record of designing successful SaaS or web-based applications.

Required Skills:

5+ years of experience in Product Design, UX Design, or related field.
Proven experience designing SaaS or complex web-based applications.
Strong portfolio showcasing UX problem-solving, workflow optimization, and visual design execution.
Expertise in user flows, wireframing, prototyping, and interaction design principles.
Advanced proficiency and practical application of Figma for design and prototyping.
Demonstrated ability to collaborate effectively with Product Managers and Engineers throughout the product development lifecycle.
Solid understanding of information architecture, usability principles, and user-centered design methodologies.
Experience designing for complex, multi-step workflows common in regulated or intricate industries. Preferred Skills:
Experience in LegalTech, FinTech, HealthTech, Insurance, or other workflow-intensive industries.
Hands-on experience conducting comprehensive usability testing and user research methodologies.
Experience implementing and leveraging product analytics tools (e.g., Amplitude, Mixpanel) to inform design decisions.
Experience building, maintaining, and scaling design systems.
Familiarity with WCAG accessibility standards and best practices for inclusive design.

📝 Enhancement Note: The requirement for a "strong portfolio demonstrating UX problem-solving and workflow optimization" is paramount. Candidates should prepare to showcase specific examples of how they've simplified complex processes, improved user efficiency, and achieved measurable outcomes, ideally with a focus on data-backed results. The "5-10 years" AI-derived experience level aligns with the "5+ years" explicitly stated, suggesting a mid-to-senior level expectation.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

Showcase a minimum of 2-3 detailed case studies that highlight your process from problem identification to solution implementation and impact.
For each case study, clearly articulate the user problem or business challenge, your role, the design process undertaken (research, ideation, wireframing, prototyping, testing), and the final solution.
Emphasize examples of workflow optimization, particularly for complex or multi-step processes, demonstrating how you simplified user journeys.
Include high-fidelity mockups and interactive prototypes (linking to Figma prototypes is highly recommended) that illustrate your visual design skills and attention to detail.
Quantify the impact of your designs whenever possible, using metrics related to task completion rates, user satisfaction, support ticket reduction, or conversion improvements. Process Documentation:
Demonstrate your ability to document design processes clearly, including user flows, information architecture diagrams, and wireframes.
Provide examples of how you have contributed to or maintained design systems, including component libraries and style guides.
Showcase your approach to user research and usability testing, including methodologies used and how findings were integrated into design iterations.
Illustrate how you have collaborated with engineering and product teams, including any documentation or handoff processes you've established or followed.

📝 Enhancement Note: Given the role's focus on workflow optimization and complex processes in a legal context, the portfolio should strongly feature examples of deconstructing and simplifying intricate user journeys. Demonstrating the ability to build and maintain a design system is also a key expectation for ensuring scalability and consistency.

💵 Compensation & Benefits

Salary Range: $95,000 - $110,000 per year.

This range is a reasonably reliable estimate for a Senior Product Designer in the United States, specifically within Colorado, considering the experience level (5-10 years) and the specialization in SaaS and complex workflow design. Factors such as specific location within Colorado (if applicable to remote policies), candidate experience, and the company's compensation strategy will influence the final offer.

Benefits:

Health Insurance: Comprehensive medical, dental, and vision care plans.
Retirement Planning: 401(k) plan with potential company matching, and IRA options.
Insurance: Basic and voluntary life insurance, Accidental Death & Dismemberment (AD&D), short-term and long-term disability, critical illness insurance, and long-term care insurance.
Paid Time Off: Generous vacation time, sick leave, and paid public holidays.
Employee Support: Access to an Employee Assistance Program (EAP) for confidential support.
Voluntary Benefits: Additional options including accident insurance, pet insurance, and commuter/transit benefits (may vary by location).
Professional Development: Training and development opportunities to enhance skills and career growth.
Remote Work: "Work From Anywhere" flexibility, eligible after 6 months of employment.

Working Hours: 40 hours per week. While the role is fully remote, adherence to standard business hours is expected for effective collaboration with teams across different time zones, though flexibility may be available.

📝 Enhancement Note: The provided salary range falls within industry benchmarks for a Senior Product Designer with 5+ years of experience in the US. The comprehensive benefits package, especially the "Work From Anywhere" policy after 6 months, indicates a strong commitment to employee well-being and flexibility. The salary estimate is based on the provided range and general market data for similar roles in the US.

🎯 Team & Company Context

🏢 Company Culture

Industry: Legal Services / LegalTech. Modern Family Law operates as a boutique law firm that leverages technology to enhance client experience and streamline legal processes, positioning itself as an innovator in the LegalTech space.

Company Size: The input doesn't explicitly state company size, but the focus on a "boutique law firm" suggests a smaller to medium-sized organization, likely fostering a close-knit and agile working environment. This often means more direct impact and visibility for individual contributions.

Founded: The founding date is not provided, but the company's emphasis on a client-facing legal technology platform indicates a forward-thinking approach to legal service delivery.

Team Structure:

The Product Design role will likely be part of a dedicated Product or Technology team, working closely with Product Managers, Engineers, and potentially other designers.
Collaboration will extend to attorneys, legal staff, and operations leaders, requiring the designer to bridge the gap between legal expertise and user-centric digital solutions.
Reporting is likely to a Head of Product, Design Lead, or CTO, depending on the organizational structure. Methodology:
The company emphasizes a user-centered design methodology, driven by data analysis, user research, and continuous iteration to improve product usability and effectiveness.
Workflow optimization is a core tenet, aiming to simplify complex legal processes for clients.
Agile development principles are likely employed, fostering close collaboration between design, product, and engineering teams.

Company Website: https://www.modernfamilylaw.com/

📝 Enhancement Note: As a boutique law firm with a tech focus, Modern Family Law likely offers a dynamic environment where individuals can have significant influence. The "boutique" nature implies a culture that values specialized expertise and close collaboration, contrasting with the more bureaucratic structures of larger organizations.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior Product Designer role, indicating a mid-to-senior level position. It requires a high degree of autonomy, strategic input, and the ability to mentor or guide more junior team members (though direct management may not be part of this specific role). The role is crucial in shaping the product's user experience and directly impacting client satisfaction and operational efficiency.

Reporting Structure: The Senior Product Designer will likely report to a Product Lead, Design Manager, or CTO. They will work collaboratively with Product Managers, Engineers, attorneys, and operations staff, requiring strong communication and stakeholder management skills.

Operations Impact: The Designer's work directly impacts client engagement, task completion rates, and overall satisfaction with the legal process. This translates to improved operational efficiency for the firm by reducing support loads, increasing client self-sufficiency, and potentially driving higher client retention and referrals. The design directly influences the firm's ability to scale its services through technology.

Growth Opportunities:

Skill Specialization: Deepen expertise in LegalTech design, advanced UX research methodologies, or design system management.
Leadership Potential: Transition into a Lead Product Designer role, manage a design team, or contribute more heavily to product strategy and roadmap definition.
Cross-Functional Mobility: Develop a strong understanding of legal operations, potentially leading to roles in Product Management or Operations Strategy within the LegalTech domain.
Mentorship: Opportunity to mentor junior designers and contribute to building the design function within the company.

📝 Enhancement Note: The "Senior" title and focus on strategy, design systems, and influencing product roadmap suggest significant growth potential beyond individual contribution. The role is positioned to be a key player in the company's technological advancement.

🌐 Work Environment

Office Type: Fully Remote. The company offers a "Work From Anywhere" policy (after 6 months), indicating a commitment to flexibility and distributed team collaboration.

Office Location(s): While the role is remote, the company is based in Colorado, United States. This may influence team cohesion and potential for occasional in-person meetups or retreats.

Workspace Context:

Flexibility: The remote setup allows for a personalized workspace, promoting work-life balance.
Technology: Access to essential design software (Figma) and collaboration tools is expected, enabling seamless remote work.
Collaboration: Emphasis on digital collaboration tools (e.g., Slack, Zoom, project management software) to maintain strong team connections and facilitate asynchronous workflows.

Work Schedule: Standard 40-hour work week is expected. While remote, maintaining consistent availability during core business hours for key meetings and collaborative sessions is important for effective integration with cross-functional teams.

📝 Enhancement Note: The fully remote nature, coupled with the "Work From Anywhere" policy, signals a modern, trust-based work environment. Candidates should expect a digitally-native collaboration approach, requiring strong self-discipline and communication skills.

📄 Application & Portfolio Review Process

Interview Process:

Initial Screening: A brief call with HR or a recruiter to assess basic qualifications, cultural fit, and interest in the role.
Portfolio Review & Design Discussion: A more in-depth session with the hiring manager (e.g., Head of Product, Design Lead) to walk through your portfolio, discuss your design process, and delve into specific case studies. Be prepared to articulate your problem-solving approach for complex workflows.
Technical/Skills Assessment: Potentially a design exercise or a deeper dive into specific design challenges related to the company's platform. This might involve critiquing an existing design or sketching out a solution to a given problem.
Cross-Functional Interviews: Meetings with Product Managers, Engineers, and potentially legal stakeholders to assess collaboration skills, understanding of technical constraints, and ability to communicate design rationale effectively.
Final Interview: A discussion with senior leadership to confirm cultural fit and strategic alignment.

Portfolio Review Tips:

Curate Strategically: Select 2-3 of your strongest, most relevant case studies that showcase workflow optimization, UX problem-solving, and design system experience.
Tell a Story: For each case study, clearly define the problem, your role, your process, the solutions you designed, and the measurable impact. Use visuals effectively.
Highlight Figma Proficiency: Be ready to discuss your Figma workflow, component usage, and prototyping capabilities.
Focus on Process: Emphasize how you arrived at your solutions, not just the final visuals. Discuss user research, ideation, iteration, and collaboration.
Quantify Impact: Whenever possible, present data or metrics that demonstrate the success of your designs.
Tailor to LegalTech: If possible, highlight any experience or understanding of complex, regulated industries or SaaS platforms.

Challenge Preparation:

Understand the User: Familiarize yourself with the challenges faced by clients navigating legal processes.
Think Workflow: Practice deconstructing complex processes into simpler user steps.
Design System Thinking: Consider how a design system would be applied to a legal platform.
Data-Informed Design: Be prepared to discuss how you would use analytics to inform design decisions.

📝 Enhancement Note: The interview process is expected to be thorough, with a strong emphasis on the candidate's portfolio and practical design skills. Candidates should prepare to articulate their design process and demonstrate how they handle complexity and drive measurable improvements.

🛠 Tools & Technology Stack

Primary Tools:

Figma: Advanced proficiency required for all aspects of design, from wireframing and prototyping to high-fidelity UI design and design system management.
Design Systems: Experience in creating, maintaining, and scaling design systems, including component libraries, style guides, and best practices documentation.

Analytics & Reporting:

Product Analytics Tools: Experience with tools like Amplitude, Mixpanel, Google Analytics, or similar platforms for tracking user behavior, identifying drop-off points, and measuring UX success metrics.
Data Visualization: Ability to interpret data and translate insights into actionable design improvements.

CRM & Automation:

While not a primary design tool, understanding how design integrates with CRM and workflow automation platforms (e.g., Salesforce, HubSpot, or specialized legal practice management software) can be beneficial for context.

📝 Enhancement Note: Figma is explicitly called out as a required tool. The emphasis on product analytics and design systems indicates a need for a designer who can work with data and contribute to a scalable, consistent design foundation.

👥 Team Culture & Values

Operations Values:

Client-Centricity: A commitment to understanding and serving the needs of clients navigating complex legal matters, translating this into intuitive and supportive digital experiences.
Efficiency & Optimization: A drive to streamline processes, reduce friction, and improve operational effectiveness through thoughtful design and technology.
Detail-Oriented: A high degree of accuracy and thoroughness in design execution, recognizing the critical nature of legal information and processes.
Proactive & Independent: Encouraging self-starters who can identify opportunities and drive solutions with minimal oversight, especially in a remote setting.
Collaboration: Valuing strong partnerships across departments (legal, operations, engineering) to achieve shared goals.

Collaboration Style:

Cross-Functional Integration: Deep collaboration with legal professionals to understand domain specifics and with engineers to ensure technical feasibility.
Data-Driven Decision Making: Utilizing user research and analytics to inform design choices and validate solutions.
Iterative Design: Embracing feedback and continuously refining designs based on user input and performance metrics.
Clear Communication: Maintaining transparent and professional communication, especially in a remote environment, to ensure alignment and manage expectations with diverse stakeholders.

📝 Enhancement Note: The company culture likely blends the precision and professionalism expected in a law firm with the agility and user-focus of a tech company. Values like proactivity, detail-orientation, and strong collaboration are key for success in this remote, cross-functional role.

⚡ Challenges & Growth Opportunities

Challenges:

Simplifying Legal Complexity: The primary challenge will be translating highly complex and often emotionally charged legal processes into simple, intuitive digital experiences for clients who may not be tech-savvy.
Balancing User Needs with Legal Requirements: Ensuring that design solutions meet user needs while strictly adhering to legal regulations, compliance, and firm policies.
Remote Collaboration Dynamics: Effectively collaborating and building consensus with diverse, geographically dispersed teams (legal, product, engineering) without the benefit of in-person interaction.
Establishing Design Standards: As the platform grows, maintaining consistency and scalability through a design system while adapting to new feature requirements.

Learning & Development Opportunities:

LegalTech Domain Expertise: Gaining deep knowledge of the legal industry and its unique technology challenges.
Advanced UX Research: Developing expertise in specialized research methods applicable to sensitive or complex user journeys.
Design System Leadership: Taking ownership of the design system's evolution and governance.
Product Strategy Influence: Contributing to the strategic direction of the product based on user insights and design expertise.
Mentorship: Opportunity to guide and mentor junior designers as the product team grows.

📝 Enhancement Note: The challenges are directly tied to the unique intersection of legal services and technology. Growth opportunities are geared towards specialization, strategic contribution, and leadership within the product and design domains.

💡 Interview Preparation

Strategy Questions:

"Describe a time you simplified a complex, multi-step workflow for a SaaS product. What was your process, and what was the impact?" (Prepare a case study focusing on workflow optimization.)
"How would you approach designing a new feature for a legal platform, considering both user needs and strict legal compliance requirements?" (Focus on your process for balancing user-centricity with regulatory constraints.)
"How do you ensure your designs are accessible and inclusive for a diverse user base?" (Discuss your understanding of accessibility standards and practical application.)
"Imagine you've identified a key drop-off point in our client onboarding flow. How would you investigate and design a solution to improve conversion?" (Outline your analytical and design thinking process.) Company & Culture Questions:
"What interests you about Modern Family Law and the LegalTech space?" (Research the company's mission and the industry's trends.)
"How do you approach collaborating with non-design stakeholders, such as attorneys or operations managers?" (Highlight your communication and empathy skills.)
"Describe your experience working in a remote environment. What strategies do you use to stay productive and connected?" (Emphasize self-management and communication.)
"How do you prioritize design tasks when faced with multiple competing deadlines?" (Discuss your time management and prioritization approach.) Portfolio Presentation Strategy:
Structure Your Narrative: Begin with a clear overview of the company and the problem you were solving. Then, detail your process, highlighting key decisions and iterations. Conclude with the outcomes and impact.
Focus on Process, Not Just Pixels: Explain your "why" behind design choices, referencing user research, data, and collaborative input.
Interactive Demos: If possible, use interactive prototypes in Figma to showcase user flows and micro-interactions.
Quantify Results: Present metrics, even if estimated, to demonstrate the business value of your design work.
Be Ready for Q&A: Anticipate questions about your design decisions, trade-offs you made, and how you would handle specific challenges within the Modern Family Law context.

📝 Enhancement Note: Candidates should be prepared to deeply discuss their portfolio, particularly focusing on workflow optimization and complex process simplification. Understanding the legal context and demonstrating strong remote collaboration skills will be key differentiators.

📌 Application Steps

To apply for this Senior Product Designer position:

Submit your application through the provided Workable link.
Customize Your Resume: Tailor your resume to highlight experience in SaaS design, workflow optimization, Figma proficiency, and any LegalTech or similar industry experience. Use keywords from the job description.
Prepare Your Portfolio: Ensure your portfolio is up-to-date, easily navigable, and showcases 2-3 strong case studies that demonstrate your UX problem-solving, workflow simplification, and design system contributions. Prioritize examples relevant to complex processes.
Practice Your Narrative: Rehearse presenting your portfolio case studies, focusing on your process, decision-making, and the impact of your work. Be ready to articulate your approach to user research, collaboration, and data-driven design.
Research Modern Family Law: Understand the company's mission, values, and the challenges within the LegalTech space. Consider how your skills can address their specific needs.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Senior Product Designer