Senior Product Designer

📍 Job Overview

Job Title: Senior Product Designer

Company: Humana

Location: Remote US

Job Type: Full time

Category: Product Design / UX Design

Date Posted: 2026-08-17

Experience Level: 7+ Years

Remote Status: Fully Remote

🚀 Role Summary

• Drive the design of best-in-class, mobile-first user experiences for Medicare Advantage shoppers, simplifying complex decision-making processes.

• Translate user insights and data analytics into intuitive, accessible, and human-centered designs that align with business objectives and team goals.

• Leverage advanced Figma skills to create low and high-fidelity prototypes, contributing to and evolving a comprehensive design system with scalable, mobile-first components.

• Foster strong cross-functional collaboration with Engineers, Design Researchers, and Content Designers to ensure cohesive and user-centered product development in a regulated environment.

📝 Enhancement Note: This role is pivotal in transforming how Medicare Advantage is sold through innovative digital design. The emphasis on a "mobile-first" approach, combined with a regulated healthcare environment, suggests a need for designers adept at balancing user experience with strict compliance and technical feasibility.

📈 Primary Responsibilities

• Conceptualize and design intuitive, accessible, and mobile-first user interfaces that simplify the navigation of Medicare Advantage options for consumers.

• Develop low-fidelity wireframes and high-fidelity prototypes in Figma, utilizing design systems, industry-standard patterns, and impactful micro-interactions to enhance usability and engagement.

• Collaborate closely with product managers, engineers, content designers, and design researchers to ensure a unified and user-centered approach throughout the product development lifecycle.

• Conduct and interpret user research and data analytics to inform and validate design decisions, ensuring solutions are evidence-based and meet user needs.

• Champion and apply mobile design standards, patterns, and principles to maintain consistency and quality across the digital product ecosystem.

• Strategically balance ideal user experience goals with technical feasibility and stringent regulatory requirements, demonstrating adaptability and problem-solving skills.

• Lead the ideation and prototyping phases for new features and products, effectively communicating concepts and guiding development teams toward successful implementation.

• Actively contribute to the growth and refinement of the company's design system, focusing on creating scalable, mobile-first components that enhance design efficiency and consistency.

📝 Enhancement Note: The responsibilities highlight a blend of strategic design thinking, hands-on execution in Figma, and cross-functional collaboration. The emphasis on balancing "ideal UX with technical feasibility and regulatory requirements" points to a need for pragmatic design solutions within a complex industry.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's or Master's degree in Design, Human-Computer Interaction, or a related field is typically expected for senior roles in this domain.

Experience: Minimum of 7+ years of progressive experience in product design or UX design, with a demonstrated history of creating successful digital products.

Required Skills:

• A robust mobile-first product or UX design portfolio showcasing at least 7 years of relevant experience.

• Advanced proficiency in Figma, including expertise in building and managing component libraries and creating interactive prototypes.

• Proven experience working effectively within agile development teams, collaborating closely with engineers, researchers, and content designers.

• Demonstrated ability to leverage user research findings and data analytics to inform and validate design decisions.

• Excellent communication and presentation skills, with the ability to clearly articulate design rationale and build consensus among stakeholders.

• Strong understanding of accessibility standards (e.g., WCAG) and inclusive design principles to ensure equitable user experiences. Preferred Skills:

• Prior experience in the healthcare industry or other highly regulated sectors.

• Familiarity with usability testing tools and analytics platforms (e.g., Hotjar, Google Analytics, Amplitude).

• Experience with illustration for digital products to enhance visual appeal and user engagement.

• Proficiency in service blueprinting and journey mapping to visualize and optimize end-to-end user experiences.

• Demonstrated contributions to design systems or pattern libraries, showcasing an understanding of scalable design solutions.

📝 Enhancement Note: The requirement for a "strong mobile-first portfolio" is critical. Candidates should curate their portfolios to prominently feature mobile design projects, demonstrating their ability to translate complex user needs into simple, elegant mobile solutions.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase at least 2-3 significant product design projects that emphasize mobile-first UX and demonstrate a clear problem/solution narrative.

• Detail your role and contributions within each project, highlighting your specific design process from discovery to delivery.

• Include examples of wireframes, user flows, interactive prototypes (preferably Figma), and final UI designs, with annotations explaining design choices.

• Demonstrate how you incorporated user research, data analytics, and feedback to iterate on designs and achieve desired outcomes.

• Highlight projects where you navigated technical constraints or regulatory requirements, showcasing your problem-solving approach. Process Documentation:

• Clearly articulate your design process, detailing how you approach user research, ideation, prototyping, user testing, and iteration.

• Provide examples of how you've contributed to or utilized design systems, emphasizing component creation, standardization, and scalability for mobile applications.

• Explain your methodology for balancing user needs, business objectives, and technical/regulatory constraints in your design decisions.

• Illustrate how you collaborate with cross-functional teams (engineering, product management, research) to bring designs to fruition.

📝 Enhancement Note: The portfolio should not just be a gallery of work but a narrative of problem-solving and impact. For this role, demonstrating experience in regulated environments and a deep understanding of mobile-first principles will be key.

💵 Compensation & Benefits

Salary Range: $86,300 - $118,700 per year. This range reflects a full-time (40 hours per week) position.

Explanation of Range: This estimate is based on the provided pay range and industry benchmarks for Senior Product Designers in the United States, considering the company's size and the remote nature of the role. Actual compensation will be determined by factors such as geographic location, individual skills, experience, education, and demonstrated qualifications.

Benefits:

• Comprehensive health coverage including medical, dental, and vision insurance.

• 401(k) retirement savings plan with potential company match.

• Generous paid time off (PTO), company holidays, and personal holidays.

• Paid parental and caregiver leave to support work-life balance.

• Short-term and long-term disability coverage.

• Life insurance.

• Incentive bonus plan based on company and/or individual performance.

Working Hours: Full-time, 40 hours per week. While remote, the role requires a dedicated workspace with reliable internet (minimum 25 Mbps download, 10 Mbps upload) to protect sensitive member information (PHI/HIPAA). Occasional travel for training or meetings may be required.

📝 Enhancement Note: The specified salary range is a competitive benchmark for a senior-level design role in the US. The inclusion of a bonus incentive plan and comprehensive benefits package underscores Humana's commitment to employee well-being and performance recognition.

🎯 Team & Company Context

🏢 Company Culture

Industry: Healthcare (specifically, health insurance and healthcare services). Humana is a leading U.S. healthcare company focused on making it easier for millions of people to achieve their best health.

Company Size: Large enterprise, employing thousands of individuals globally. This size suggests structured processes, ample resources, and opportunities for impact within a significant organization.

Founded: Humana was founded in 1961. Its long history indicates stability and deep industry experience, which can influence its approach to innovation and design.

Team Structure:

• The digital organization is growing, focusing on next-gen technology, mobile-first experiences, and innovative work methodologies.

• The design team likely operates within an agile framework, collaborating closely with product management and engineering.

• Senior Product Designers are expected to lead initiatives, mentor junior designers, and contribute to the evolution of design practices. Methodology:

• Emphasis on creating intuitive, accessible interfaces that simplify complex decisions.

• Application of a mobile-first design strategy to enhance user experience.

• Use of design systems and industry best practices for consistency and quality.

• Evidence-based design decisions informed by research and data analytics.

• Balancing creativity with the constraints of a regulated environment (compliance, technical feasibility).

Company Website: https://www.humana.com/

📝 Enhancement Note: Humana's mission to improve health outcomes is central to its culture. For a designer, this means creating solutions that are not only user-friendly but also empathetic and trustworthy, especially within the sensitive context of healthcare decisions.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior Product Designer role, indicating a significant level of expertise and responsibility. Senior designers are expected to lead complex projects, mentor others, influence design strategy, and contribute to the growth of the design function.

Reporting Structure: While not explicitly detailed, Senior Product Designers typically report to a Design Manager, Director of Design, or Head of Product. They work closely with Product Managers and Engineering Leads within specific product teams.

Operations Impact: This role has a direct impact on Humana's ability to simplify complex healthcare decisions for Medicare Advantage shoppers. Effective design can lead to increased user engagement, improved customer satisfaction, higher conversion rates, and ultimately, better health outcomes for members.

Growth Opportunities:

• Skill Specialization: Deepen expertise in mobile-first UX, accessible design, or contribute to advanced areas like illustration or service design.

• Design System Leadership: Take on a lead role in evolving and maintaining the design system, influencing its adoption and impact across the organization.

• Mentorship: Mentor junior designers, providing guidance on craft, process, and career development.

• Cross-functional Leadership: Lead design initiatives that require significant collaboration and influence across product, engineering, and research teams.

• Domain Expertise: Develop deeper knowledge within the healthcare and Medicare Advantage domain, becoming a subject matter expert.

📝 Enhancement Note: The "Senior" title implies not only individual contribution but also leadership potential. Growth opportunities will likely involve taking on more complex challenges, influencing design strategy, and potentially moving into management or specialized expert tracks.

🌐 Work Environment

Office Type: This is a fully remote position, allowing employees to work from their homes across the United States.

Office Location(s): While remote, Humana has offices in various locations, and occasional travel to these offices for training or meetings may be required. The specific locations are not detailed but are implied to be within the US.

Workspace Context:

• A dedicated, quiet workspace is required to protect member Protected Health Information (PHI) and ensure compliance with HIPAA regulations.

• Reliable internet service (minimum 25 Mbps download/10 Mbps upload) is essential for effective remote work.

• The remote setup fosters flexibility and autonomy, but requires strong self-discipline and proactive communication.

• Collaboration tools and digital platforms will be central to team interaction and project execution.

Work Schedule: The standard work schedule is 40 hours per week. While remote, adherence to core working hours for team collaboration and responsiveness is generally expected, with flexibility often afforded within the overall weekly structure.

📝 Enhancement Note: The requirement for a dedicated, interruption-free workspace to protect PHI/HIPAA is a critical aspect of the remote work environment, emphasizing the sensitive nature of the data handled in the healthcare industry.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio, focusing on mobile-first design experience, Figma proficiency, and relevant industry background.

• Hiring Manager Interview: Discussion about your experience, design philosophy, and how you approach problem-solving. This will likely include behavioral questions and scenario-based questions related to design challenges.

• Design Challenge/Portfolio Review: A deep dive into your portfolio, potentially with a presentation of a key project. You may be asked to walk through your process, design decisions, and the impact of your work. A practical design exercise or case study might also be part of this stage.

• Cross-functional Interviews: Meetings with engineers, product managers, and/or design researchers to assess collaboration skills, communication style, and ability to work within an agile team.

• Final Interview: Typically with a senior leader in the design or product organization to assess cultural fit and strategic alignment.

Portfolio Review Tips:

• Curate for Mobile-First: Ensure your portfolio prominently features mobile design projects, detailing your process and outcomes.

• Showcase Figma Mastery: Highlight your advanced Figma skills, including complex prototyping and component library usage.

• Tell a Story: For each project, clearly outline the problem, your role, your process, the solutions you designed, and the measurable impact.

• Demonstrate Collaboration: Include examples or descriptions of how you worked with engineers, researchers, and product managers.

• Address Constraints: Be prepared to discuss how you navigated technical limitations or regulatory requirements in your designs.

Challenge Preparation:

• Anticipate Design Problems: Prepare to tackle hypothetical design challenges related to simplifying healthcare decisions or improving user engagement with Medicare Advantage options.

• Articulate Your Process: Be ready to explain your design methodology clearly and concisely, from initial ideation to final delivery.

• Practice Presentation: Rehearse presenting your portfolio and any design challenge solutions, focusing on clarity, impact, and conciseness.

• Research Humana: Understand Humana's mission, its products (especially Medicare Advantage), and its target audience.

📝 Enhancement Note: The interview process will heavily weigh your portfolio and your ability to articulate your design process and impact, particularly within the context of mobile-first design and regulated industries.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core design tool for wireframing, prototyping, UI design, and component library management. Advanced proficiency is a must.

• Prototyping Tools: Figma's built-in prototyping features will be essential.

Analytics & Reporting:

• Data Analytics Platforms: Experience with tools like Google Analytics, Amplitude, or similar platforms to inform design decisions with user behavior data.

• User Research Tools: Familiarity with tools for conducting user interviews, usability testing, and surveys.

CRM & Automation: While not a direct responsibility, understanding how design impacts user journeys within CRM systems or automated workflows can be beneficial.

Other Potential Tools:

• Collaboration Tools: Slack, Microsoft Teams, Jira, Confluence for team communication and project management.

• Design System Management Tools: Potentially tools integrated with Figma or standalone platforms for design system documentation.

• Illustration Software: Adobe Illustrator or similar, if contributing to visual assets.

📝 Enhancement Note: Proficiency in Figma is non-negotiable. Experience with data analytics and user research tools is also highly valued, as design decisions must be evidence-based.

👥 Team Culture & Values

Operations Values:

• Caring Community: Humana's core value emphasizes empathy and a people-first approach, which should translate into user-centered design that prioritizes user well-being and ease of use.

• Human-Centered Design: Focus on creating simple, intuitive, and accessible experiences that empower users, especially when dealing with complex decisions like healthcare choices.

• Innovation & Next-Gen Technology: A drive to push boundaries with technology to improve user experiences and make healthcare more accessible.

• Collaboration: Working effectively in cross-functional agile teams to bring ideas to life.

• Data-Driven Decisions: Utilizing research and analytics to validate and refine design solutions.

Collaboration Style:

• Agile Environment: Working iteratively and collaboratively within cross-functional teams, with frequent communication and feedback loops.

• Cross-functional Integration: Close partnership with product managers, engineers, and design researchers to ensure cohesive product development.

• Design System Contribution: A collaborative approach to building and maintaining a shared design system, ensuring consistency and efficiency.

• Open Communication: Encouraging open dialogue about design decisions, challenges, and potential solutions.

📝 Enhancement Note: The "caring community" aspect is central to Humana's identity. Designers are expected to embody this value by creating empathetic, user-friendly solutions that genuinely help people navigate their healthcare needs.

⚡ Challenges & Growth Opportunities

Challenges:

• Navigating Regulatory Complexity: Balancing user experience goals with stringent healthcare regulations (HIPAA, etc.) and technical feasibility.

• Simplifying Complexity: Making highly complex information (like Medicare Advantage plans) easily understandable and actionable for users.

• Mobile-First Execution: Ensuring a consistently excellent user experience across a diverse range of mobile devices and screen sizes.

• Cross-functional Alignment: Achieving consensus and driving design vision within a large, cross-functional organization with diverse priorities.

Learning & Development Opportunities:

• Deepen Healthcare Domain Expertise: Gain in-depth knowledge of the healthcare industry, insurance products, and user needs within this sector.

• Advance Design System Skills: Contribute to and potentially lead the evolution of a large-scale design system.

• Master Accessibility: Become an expert in accessibility standards and inclusive design practices within the context of healthcare.

• Explore Emerging Technologies: Engage with new technologies and design approaches to enhance digital healthcare experiences.

• Leadership Development: Opportunities to mentor junior designers and take on leadership roles in design projects.

📝 Enhancement Note: The challenges presented in this role are significant but offer substantial opportunities for professional growth, particularly in mastering design within a complex, regulated industry.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance ideal UX with strict regulatory requirements. How did you approach it?" (Focus on your process for identifying constraints, proposing solutions, and communicating trade-offs.)

• "How would you approach designing a mobile experience to simplify the comparison of complex Medicare Advantage plans?" (Be ready to outline your discovery, ideation, and prototyping steps, emphasizing user-centricity and clarity.)

• "Walk us through a mobile-first project in your portfolio. What was the problem, your process, your key design decisions, and the outcome?" (Prepare a concise narrative highlighting your role, Figma usage, and impact.) Company & Culture Questions:

• "What interests you about working in the healthcare industry and specifically at Humana?" (Research Humana's mission, values, and recent initiatives.)

• "How do you approach collaboration with engineers and product managers in an agile environment?" (Provide specific examples of your collaborative process and how you build consensus.)

• "How do you ensure your designs are accessible and inclusive for all users?" (Discuss your understanding of accessibility standards and your practical application.) Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, clearly define the problem, your role, your process (research, ideation, prototyping, testing), your solutions, and the measurable results.

• Highlight Mobile-First: Explicitly call out how your designs prioritize mobile usability and user experience.

• Showcase Figma Skills: Demonstrate your proficiency with Figma, including advanced prototyping and component usage. Be ready to show your Figma files if asked.

• Quantify Impact: Whenever possible, use data and metrics to demonstrate the success and impact of your designs.

• Be Concise and Engaging: Practice your presentation to be clear, compelling, and within the allotted time.

📝 Enhancement Note: Be prepared to demonstrate not just design skills but also a strategic mindset, strong collaboration abilities, and a deep understanding of user empathy, especially within the healthcare context.

📌 Application Steps

To apply for this Senior Product Designer position:

• Submit your application through the provided link on Humana's career site.

• Portfolio Customization: Ensure your submitted portfolio prominently features your strongest mobile-first UX/UI design projects, highlighting your advanced Figma skills and experience in regulated environments.

• Resume Optimization: Tailor your resume to emphasize your 7+ years of experience, specific accomplishments in product design, and keywords relevant to mobile-first design, Figma, agile methodologies, and healthcare (if applicable).

• Prepare for Presentation: Practice presenting your portfolio case studies, focusing on clear articulation of your design process, decision-making, and measurable impact. Be ready to discuss your approach to balancing user needs with technical and regulatory constraints.

• Company Research: Thoroughly research Humana's mission, values, products (especially Medicare Advantage), and recent digital initiatives to articulate your interest and cultural fit during interviews.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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