Senior Product Designer

Bask Health
Full-time

📍 Job Overview

Job Title: Senior Product Designer

Company: Bask Health

Location: Argentina

Job Type: FULL_TIME

Category: Product Design / User Experience

Date Posted: 2026-04-14T16:44:30.36

Experience Level: 5-10 Years

Remote Status: Fully Remote

🚀 Role Summary

  • Lead the end-to-end design process for a critical telehealth software platform, ensuring an exceptional user experience within a complex technical architecture.

  • Drive the complete rework of the existing user interface, focusing on enhanced intuitiveness, user-friendliness, and aesthetic appeal, while maintaining sophisticated functionality.

  • Conduct in-depth user research and usability testing to gather actionable insights and validate design decisions, directly influencing product strategy.

  • Collaborate extensively with a remote, cross-functional team, including executive leadership and software developers, to translate technical requirements into user-centric design solutions.

📝 Enhancement Note: While the title is "Senior Product Designer," the description heavily emphasizes "User Experience UX Engineer/Designer" and "User Experience Designer." This suggests a strong focus on the UX aspect of product design, with a requirement to bridge the gap between user needs and technical implementation. The role also appears to be a foundational one within a growing company, requiring an entrepreneurial spirit.

📈 Primary Responsibilities

  • Spearhead the comprehensive redesign of the current user interface (UI) for Bask Health's telehealth platform, aiming for a more intuitive, user-friendly, and aesthetically pleasing experience.

  • Develop and execute a user research strategy to deeply understand target audience needs, pain points, and preferences, informing all design decisions.

  • Create detailed wireframes, interactive prototypes, and high-fidelity mockups to effectively communicate new interface concepts, user flows, and interaction designs.

  • Conduct thorough analysis of the existing UI, identify key areas for improvement in usability and accessibility, and propose innovative design solutions.

  • Streamline complex workflows, interactions, and information architecture to simplify the user journey and enhance overall platform efficiency.

  • Ensure all design outputs align seamlessly with Bask Health's brand identity, core values, and established visual guidelines.

  • Plan and execute usability testing sessions, systematically gathering and analyzing user feedback to iterate and refine designs.

  • Stay abreast of emerging UX/UI design trends, best practices, and relevant technologies to continuously elevate the product's user experience.

  • Collaborate closely with the CEO, Director of Design, and software development teams to ensure technical feasibility and seamless integration of design solutions.

📝 Enhancement Note: The responsibilities clearly indicate a hands-on design role with significant strategic input. The emphasis on reworking the existing UI suggests a critical phase of product development where the designer's impact will be substantial. The mention of working directly with the CEO and Director of Design implies a high level of visibility and influence.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's degree in Design, Human-Computer Interaction, Psychology, or a related field is often preferred for senior-level UX/Product Design roles. Equivalent practical experience will be highly valued.

Experience: 5-10 years of proven work experience in User Experience (UX) Design, UI Design, or a similar product design role, with a strong emphasis on digital product development.

Required Skills:

  • Demonstrated expertise in User Experience (UX) Design principles and best practices for digital products.

  • Proven ability in User Interface (UI) Design, with a keen eye for aesthetics, layout, and visual hierarchy.

  • Strong proficiency in conducting User Research methodologies, including user interviews, surveys, and persona development.

  • Advanced skills in creating Wireframes, interactive Prototypes, and high-fidelity Mockups using industry-standard tools.

  • Experience with Usability Testing, including planning, execution, and analysis of results.

  • Deep understanding of User-Centered Design principles and their application in product development.

  • Familiarity with Accessibility Standards (e.g., WCAG) and their implementation in design.

  • Proficiency in design and prototyping tools such as Figma, Sketch, or Adobe XD.

  • Excellent communication, presentation, and interpersonal skills, with the ability to articulate design rationale clearly and persuasively.

  • Strong problem-solving abilities and a creative mindset for tackling complex design challenges.

Preferred Skills:

  • Experience in the telehealth or healthcare technology sector.

  • Familiarity with serverless platforms and modern web development stacks (Vercel, Next.js, Prisma, PlanetScale).

  • Knowledge of Information Architecture principles and their application to complex applications.

  • Experience with design systems and their implementation.

  • Understanding of software development processes and the ability to balance user needs with technical constraints.

📝 Enhancement Note: The experience level is inferred from "Senior Product Designer" and the typical progression for roles requiring a strong portfolio and significant strategic input. The preferred skills directly relate to the technology stack mentioned in the job description, indicating a desire for a candidate who can hit the ground running with minimal ramp-up time on the specific tech stack.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

  • A comprehensive portfolio showcasing a minimum of 5-7 diverse UX/Product Design projects, with at least 2-3 in-depth case studies.

  • Each case study should clearly articulate the problem statement, your role and contributions, the design process followed, key challenges encountered, and the quantifiable outcomes or impact of your solutions.

  • Demonstrations of your ability to translate complex requirements into intuitive user interfaces and seamless user flows.

  • Examples of wireframes, prototypes, user research findings, and usability testing reports.

Process Documentation:

  • Showcase your systematic approach to user research, including methodologies used and how insights were integrated into the design.

  • Detail your process for ideation, wireframing, prototyping, and user testing, highlighting iterative improvements.

  • Provide examples of how you have streamlined complex workflows and information architecture.

  • Demonstrate your understanding of design system principles and how you ensure brand consistency and scalability across projects.

📝 Enhancement Note: Given the senior nature of the role and the emphasis on reworking an existing interface, a robust portfolio demonstrating a structured design process, problem-solving capabilities, and measurable impact is crucial. The reference to a specific tech stack suggests that projects utilizing similar modern development frameworks or demonstrating an understanding of their constraints would be highly valued.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for Senior Product Designers with 5-10 years of experience in fully remote roles in Argentina, a competitive salary range is estimated to be between ARS 2,500,000 to ARS 4,500,000 per month. This range can vary based on specific skills, the depth of experience, and the candidate's negotiation.

Benefits:

  • Competitive salary commensurate with experience and skills.

  • Opportunity to work remotely from anywhere in Argentina.

  • Direct collaboration with company leadership, including the CEO and Director of Design.

  • Significant impact on a growing telehealth platform and its user experience.

  • Potential for professional growth and development in a fast-paced startup environment.

  • [Specific health insurance or benefits package to be detailed by the employer].

  • [Potential for stock options or performance-based bonuses to be detailed by the employer].

Working Hours: Approximately 40 hours per week. While the role is remote, flexibility may be expected to accommodate cross-functional collaboration with global or other remote team members, potentially requiring occasional overlap with different time zones.

📝 Enhancement Note: The salary estimate is based on available data for tech roles in Argentina, adjusted for a senior-level, fully remote position. Benefits are generalized based on typical startup offerings, with specific details to be confirmed by the employer. The working hours are standard, but remote work often implies some degree of flexibility.

🎯 Team & Company Context

🏢 Company Culture

Industry: Healthcare Technology / Telehealth. Bask Health operates within the rapidly evolving digital health sector, aiming to build the foundational software infrastructure for telehealth services. This industry demands innovation, a strong focus on user trust, and adherence to data privacy regulations.

Company Size: Small to Medium-sized (Startup Phase). As a growing startup, Bask Health likely offers a dynamic, fast-paced environment where team members can have a significant impact. This size typically means flatter hierarchies and more direct access to leadership.

Founded: Bask Health was founded as a company focused on building the backbone of telehealth. The exact founding date isn't provided, but the emphasis on expanding its design team and reworking its UI suggests it is in a growth or scaling phase.

Team Structure:

  • The design team is led by a Director of Design and includes the Senior Product Designer.

  • The Senior Product Designer will work closely with the CEO and a remote team of software developers.

Methodology:

  • Data-Driven Design: The role emphasizes user research and usability testing, indicating a commitment to making design decisions based on data and user feedback.

  • Agile Development: The mention of Vercel, Next.js, and serverless architecture implies an agile development environment, where rapid iteration and flexibility are key.

  • Entrepreneurial Spirit: The company is actively seeking individuals with this trait, suggesting a culture that values proactivity, innovation, and a willingness to contribute beyond a defined role.

Company Website: www.bask.health (Inferred from domain_derived)

📝 Enhancement Note: The company culture is inferred from its industry, stage (startup), and explicit mention of seeking an "entrepreneurial spirit." The technology stack also hints at a modern, agile development approach.

📈 Career & Growth Analysis

Operations Career Level: Senior Product Designer. This role is positioned as a senior individual contributor, responsible for leading significant design initiatives. It requires a blend of strategic thinking, hands-on execution, and the ability to mentor or guide less experienced team members if the team grows.

Reporting Structure: The Senior Product Designer will report directly to the Director of Design and work closely with the CEO. This direct line of communication to executive leadership offers high visibility and the opportunity to influence product strategy at a foundational level.

Operations Impact: The Senior Product Designer will have a direct and substantial impact on the usability, adoption, and overall success of Bask Health's telehealth platform. By improving the user experience, the role directly contributes to user satisfaction, retention, and the company's ability to scale its services effectively.

Growth Opportunities:

  • Leadership Track: Potential to grow into a Lead UX/Product Designer role or manage a design team as the company scales.

  • Strategic Influence: Opportunity to shape the future product roadmap and design vision for a critical healthcare technology platform.

  • Skill Specialization: Deepen expertise in telehealth UX, complex system design, or emerging design technologies within a supportive startup environment.

  • Cross-Functional Mastery: Develop a strong understanding of business strategy, software development, and product management through close collaboration with leadership and engineering.

📝 Enhancement Note: The growth analysis is based on the "Senior" title, the startup environment, and the direct reporting lines to executive leadership, all of which typically signal significant growth potential.

🌐 Work Environment

Office Type: Fully Remote. This role is entirely remote, offering flexibility and the ability to work from anywhere within Argentina.

Office Location(s): Argentina. The company specifically seeks candidates located in Argentina, likely due to legal, payroll, or timezone considerations.

Workspace Context:

  • Collaborative Remote Environment: While remote, the emphasis on collaboration with the CEO, Director of Design, and developers suggests regular virtual meetings, use of communication tools (e.g., Slack, Zoom), and shared project management platforms.

  • Modern Technology Stack: The use of Vercel, Next.js, Prisma, and PlanetScale indicates a modern, efficient, and potentially cloud-native tech environment, which the designer will interact with and influence.

  • Startup Pace: Expect a dynamic and fast-paced work environment where agility and quick decision-making are valued.

Work Schedule: Approximately 40 hours per week. While standard hours are expected, the remote nature and potential for global team collaboration may require some flexibility to ensure effective communication and project alignment across different time zones.

📝 Enhancement Note: The work environment is characterized by its fully remote nature within Argentina and a dynamic startup culture, necessitating strong independent work habits and excellent virtual collaboration skills.

📄 Application & Portfolio Review Process

Interview Process:

  • Initial Screening: Review of resume and portfolio to assess experience, skills, and alignment with role requirements.

  • Portfolio Presentation & Discussion: A session where the candidate presents selected case studies from their portfolio, explaining their process, problem-solving approach, and impact. This is a critical stage for evaluating design thinking and communication skills.

  • Technical/Skills Assessment: Potential for a design challenge or exercise to evaluate practical skills in wireframing, prototyping, or UI design, possibly related to the telehealth domain.

  • Cross-Functional Interviews: Meetings with the Director of Design and potentially the CEO or lead developers to assess cultural fit, collaboration style, and strategic thinking.

  • Final Interview: May involve a discussion of company vision, role expectations, and final offer negotiation.

Portfolio Review Tips:

  • Curate Strategically: Select projects that best demonstrate your end-to-end UX process, problem-solving skills, and impact, aligning with the requirements of a telehealth platform.

  • Tell a Story: For each case study, clearly articulate the "why" behind your design decisions, focusing on user needs and business objectives. Quantify impact whenever possible (e.g., "improved conversion by X%," "reduced task completion time by Y seconds").

  • Highlight Collaboration: Showcase how you've worked with developers and stakeholders, demonstrating your ability to integrate feedback and manage design handoffs effectively.

  • Showcase Tool Proficiency: Ensure your portfolio reflects proficiency in Figma, Sketch, or Adobe XD, and be prepared to discuss your workflow within these tools.

  • Address Complexity: Since Bask Health's platform is described as having "robust complexity," highlight projects where you've successfully simplified intricate workflows or information architecture.

Challenge Preparation:

  • Understand the Domain: Familiarize yourself with the telehealth industry, common user needs, and potential design challenges in healthcare.

  • Practice Design Thinking: Be ready to outline your approach to a hypothetical design problem, from research and ideation to prototyping and testing.

  • Focus on User-Centricity: Emphasize how user needs drive your design decisions, even when facing technical constraints.

  • Articulate Trade-offs: Be prepared to discuss design decisions and the trade-offs made, especially concerning technical feasibility and user experience.

📝 Enhancement Note: The interview process is structured based on standard practices for senior design roles in tech companies, with a strong emphasis on portfolio evaluation and practical skill demonstration. Tailoring the portfolio and preparation to the telehealth domain and the specific tech stack mentioned is crucial.

🛠 Tools & Technology Stack

Primary Tools:

  • Design & Prototyping: Figma, Sketch, Adobe XD (Candidates are expected to be proficient in at least one, with Figma often preferred for collaborative remote work).

  • User Research & Usability Testing: Tools like UserTesting.com, Maze, Lookback, or internal survey/interview platforms.

  • Collaboration & Communication: Slack, Zoom, Google Workspace (Docs, Sheets, Slides).

  • Project Management: Jira, Asana, Trello, or similar platforms for tracking design tasks and project progress.

Analytics & Reporting:

  • Product Analytics: Tools like Google Analytics, Mixpanel, Amplitude for understanding user behavior and product performance.

  • Feedback Aggregation: Tools for collecting and analyzing user feedback from various sources.

CRM & Automation:

  • While not directly a UX tool, understanding how design integrates with CRM (e.g., Salesforce) or marketing automation platforms can be beneficial for a holistic product view.

📝 Enhancement Note: The tools listed are standard for product design roles, with a specific emphasis on design and prototyping software. Familiarity with the mentioned tech stack (Vercel, Next.js, Prisma, PlanetScale) is a strong plus, indicating the company's modern development approach.

👥 Team Culture & Values

Operations Values:

  • User-Centricity: A fundamental commitment to understanding and serving user needs, making the user the primary focus of all design decisions.

  • Innovation & Entrepreneurship: A drive to find creative solutions, experiment with new ideas, and contribute proactively to the company's growth and vision.

  • Collaboration & Transparency: Open communication, willingness to share ideas and feedback, and a collaborative approach to problem-solving across teams.

  • Excellence & Quality: A dedication to producing high-quality work, paying attention to detail, and striving for continuous improvement in both product and process.

  • Impact-Oriented: A focus on delivering tangible results and making a measurable difference in the lives of users and the success of the company.

Collaboration Style:

  • Cross-Functional Integration: Expect to work closely with engineering, product management, and executive leadership, requiring strong communication and negotiation skills to align on priorities and solutions.

  • Iterative Design Process: A culture that embraces feedback, iteration, and continuous refinement of designs based on user input and technical constraints.

  • Remote-First Communication: Emphasis on clear, concise, and timely communication through digital channels, with a proactive approach to engaging with team members to foster connection and understanding.

📝 Enhancement Note: The values are inferred from the company's industry, startup nature, and the explicit mention of "entrepreneurial spirit." A strong emphasis on user focus and collaboration is typical for successful product design teams.

⚡ Challenges & Growth Opportunities

Challenges:

  • Balancing Complexity and Simplicity: The primary challenge will be to simplify a "robustly complex" software infrastructure into an intuitive and user-friendly interface without losing essential functionality.

  • Remote Collaboration: Effectively collaborating with a distributed team, ensuring clear communication and alignment across different locations and time zones.

  • Navigating a Growing Startup: Adapting to the fast-paced, evolving nature of a startup environment, where priorities can shift and new challenges emerge rapidly.

  • Domain Specificity: Gaining a deep understanding of the telehealth domain and its unique user needs and regulatory considerations.

Learning & Development Opportunities:

  • Deep Dive into Telehealth UX: Opportunity to become an expert in designing for the healthcare technology space, a rapidly growing and impactful field.

  • Influence Product Strategy: Direct involvement in shaping the product's direction and user experience from a senior position.

  • Master Modern Tech Stacks: Gain practical experience working with and designing for modern web technologies like Vercel, Next.js, and serverless architectures.

  • Leadership Exposure: Work directly with the CEO and Director of Design, providing invaluable mentorship and insights into business strategy and leadership.

📝 Enhancement Note: Challenges and growth opportunities are framed around the specific context of the role (senior designer, complex platform, startup, remote) and the industry (telehealth).

💡 Interview Preparation

Strategy Questions:

  • "Describe your process for redesigning a complex user interface. How do you balance user needs with technical constraints?" (Focus on your structured approach, research methods, and ability to articulate trade-offs.)

  • "Walk us through a project where you had to simplify a highly intricate workflow. What was the problem, your solution, and the outcome?" (Prepare a strong case study from your portfolio that highlights this skill.)

  • "How do you approach user research in a remote setting? What tools and methods do you find most effective?" (Emphasize your experience with remote research and collaboration tools.)

Company & Culture Questions:

  • "What attracts you to working at a startup like Bask Health, especially in the telehealth space?" (Highlight your entrepreneurial spirit and interest in healthcare innovation.)

  • "How do you handle constructive criticism or conflicting design feedback from stakeholders?" (Showcase your collaborative approach and ability to navigate feedback professionally.)

Portfolio Presentation Strategy:

  • Structure Your Narrative: For each case study, clearly outline the problem, your role, your process, the solutions, and the results. Use visuals effectively to guide the audience.

  • Quantify Impact: Whenever possible, present metrics that demonstrate the success of your designs (e.g., user satisfaction scores, task completion rates, conversion improvements).

  • Be Prepared for Deep Dives: Anticipate questions about specific design decisions, user research methodologies, and technical feasibility.

  • Show Adaptability: Demonstrate your ability to adapt your design process to different project needs and company contexts.

📝 Enhancement Note: Interview preparation is tailored to the specific role, company type, and industry, focusing on key skills and potential questions that a Senior Product Designer would encounter.

📌 Application Steps

To apply for this Senior Product Designer position:

  • Submit your application through the provided link on Workable.

  • Tailor your Resume: Highlight experience relevant to UX/UI design, user research, prototyping, and experience with complex systems. Ensure keywords from the job description are included naturally.

  • Curate Your Portfolio: Select 2-3 in-depth case studies that best showcase your end-to-end design process, problem-solving skills, and quantifiable impact, ideally with examples related to web applications or complex digital products.

  • Prepare Your Presentation: Practice walking through your selected case studies, focusing on clear storytelling, articulating your design rationale, and demonstrating the impact of your work.

  • Research Bask Health: Understand their mission, the telehealth industry, and their stated technology stack (Vercel, Next.js, Prisma, PlanetScale) to demonstrate genuine interest and alignment.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.


Application Requirements

Candidates must have proven experience as a UX or UI designer with a strong portfolio showcasing successful projects. Proficiency in design tools like Figma, Sketch, or Adobe XD and a deep understanding of user-centered design principles are required.