Senior Product Designer

📍 Job Overview

Job Title: Senior Product Designer

Company: Bask Health

Location: Italy (Remote)

Job Type: FULL_TIME

Category: Product Design / UX/UI Design

Date Posted: April 14, 2026

Experience Level: 5-10 Years

Remote Status: Fully Remote

🚀 Role Summary

• Lead the end-to-end redesign of the user interface for a cutting-edge telehealth platform, focusing on enhancing intuitiveness, user-friendliness, and aesthetic appeal.

• Drive user research initiatives to deeply understand target audience needs, pain points, and preferences, translating insights into actionable design strategies.

• Collaborate closely with CEO, Director of Design, and remote engineering teams to ensure seamless integration of user experience improvements with technical feasibility.

• Develop comprehensive design documentation, including wireframes, prototypes, and high-fidelity mockups, to effectively communicate design concepts and interaction flows.

• Champion user-centered design principles and accessibility standards throughout the product development lifecycle to deliver an exceptional and inclusive user experience.

📝 Enhancement Note: The role is titled "Senior Product Designer" but the core responsibilities and required skills heavily lean into User Experience (UX) and User Interface (UI) design. The description also mentions "User Experience UX Engineer/Designer" and "User Experience Designer" interchangeably, indicating a strong focus on UX/UI. The "Senior" aspect implies a need for leadership, strategic thinking, and the ability to mentor or guide junior designers if the team grows. The remote nature within Italy suggests a need for strong self-management and asynchronous communication skills.

📈 Primary Responsibilities

• Spearhead the comprehensive rework of Bask Health's existing user interface, prioritizing intuitive navigation, streamlined workflows, and compelling visual aesthetics.

• Conduct in-depth user research, including qualitative interviews, surveys, and persona development, to build a robust understanding of user needs and behaviors within the telehealth context.

• Design and iterate on wireframes, user flows, interactive prototypes, and high-fidelity mockups using industry-standard tools like Figma, Sketch, or Adobe XD.

• Collaborate synergistically with cross-functional teams, including product management, engineering (with a focus on Vercel, Next.js, Prisma, PlanetScale), and executive leadership, to align design vision with business objectives and technical constraints.

• Translate complex telehealth functionalities and multi-tenant application requirements into simplified, user-friendly interfaces and intuitive interaction models.

• Define and refine the information architecture to ensure logical organization and easy access to critical features and patient data.

• Plan and execute usability testing sessions, analyze feedback, and iterate on designs to optimize user satisfaction and task completion rates.

• Ensure all design outputs adhere to brand identity guidelines, accessibility standards (WCAG), and best practices in user-centered design.

• Stay abreast of emerging UX/UI trends, particularly within the health-tech and telehealth sectors, and proactively propose innovative solutions to enhance the user experience.

📝 Enhancement Note: The responsibilities emphasize a blend of strategic design leadership and hands-on execution. The mention of specific technologies (Vercel, Next.js, Prisma, PlanetScale) suggests that the designer should have an understanding of how their designs will be implemented, facilitating better collaboration with developers. The focus on "serverless platform" and "multi-tenant application" indicates a need for understanding scalable and robust system design principles from a UX perspective.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's degree in Design, Human-Computer Interaction (HCI), Computer Science, or a related field is often preferred for senior roles in this domain. Equivalent practical experience and a strong portfolio will be highly valued.

Experience: 5-10 years of proven professional experience in User Experience (UX) Design, UI Design, or Product Design, with a significant track record of successfully delivering digital products.

Required Skills:

• Demonstrated expertise in User Experience (UX) Design principles and methodologies, with a strong understanding of user-centered design (UCD) processes.

• Proven ability in UI Design, creating visually appealing, intuitive, and functional interfaces.

• Experience conducting comprehensive User Research, including interviews, surveys, persona creation, and journey mapping.

• Proficiency in creating detailed Wireframes, user flows, and interactive Prototypes.

• Hands-on experience with Usability Testing and the ability to analyze results to drive design iterations.

• Solid understanding of Information Architecture principles to organize complex content and functionality.

• Mastery of leading design and prototyping tools such as Figma, Sketch, or Adobe XD.

• Knowledge of Accessibility Standards (e.g., WCAG) and experience designing inclusive digital products.

• Strong Problem-solving skills with a creative and analytical approach to addressing complex design challenges.

Preferred Skills:

• Experience in the Health-tech or Telehealth industry, understanding the unique design considerations for healthcare applications.

• Familiarity with modern web development frameworks like Next.js and cloud platforms like Vercel.

• Understanding of Serverless Architecture and Multi-tenant Application design implications.

• Experience with Interaction Design and micro-interactions to enhance user engagement.

• Knowledge of Agile development methodologies and experience working within cross-functional Agile teams.

• Ability to contribute to or define Brand Identity and visual design systems.

📝 Enhancement Note: The "5-10 years" experience level is inferred from the "Senior" title and the expectation of leading design efforts and understanding complex technical stacks. The emphasis on specific tools like Figma, Sketch, and Adobe XD is derived from the job description's mention of "design and prototyping tools such as Adobe XD, Sketch, Figma, or similar." The preferred skills are based on the technologies mentioned by the company (Vercel, Next.js, Prisma, PlanetScale) and the industry context (telehealth).

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A curated selection of UX/UI design projects that clearly demonstrate your design process from conception to final execution.

• Case studies showcasing your ability to conduct user research, define problems, ideate solutions, prototype, and test designs.

• Examples of interface redesigns or significant feature enhancements where you played a lead role, highlighting the impact of your contributions.

• Prototypes or interactive demos that effectively communicate complex user flows and interaction patterns.

Process Documentation:

• Showcase your approach to workflow optimization and simplifying complex user journeys.

• Illustrate how you have applied user-centered design principles and accessibility standards in your projects.

• Provide examples of how you have collaborated with engineering teams to ensure technical feasibility of designs.

• Demonstrate your ability to define and maintain information architecture for digital products.

📝 Enhancement Note: For a Senior Product Designer role, a portfolio is paramount. The requirements are tailored to showcase not just the final output but the strategic thinking, research methodologies, and iterative processes employed by the candidate. Emphasis is placed on demonstrating impact and problem-solving capabilities relevant to a complex tech stack and healthcare context.

💵 Compensation & Benefits

Salary Range: Given the Senior Product Designer title, 5-10 years of experience, and the requirement to work remotely in Italy, a competitive salary range for this role would typically fall between €50,000 and €75,000 per year. This estimate is based on industry benchmarks for senior UX/UI designers in Western Europe, considering the high-tech nature of the company and the specialized telehealth domain. Factors like specific expertise, portfolio strength, and negotiation will influence the final offer.

Benefits:

• Fully Remote Work: Flexibility to work from anywhere within Italy, promoting work-life balance.

• Competitive Salary: As detailed above, reflecting senior-level expertise and responsibilities.

• Health & Wellness Focus: As a health-tech company, Bask Health likely offers comprehensive health insurance and wellness programs.

• Professional Development: Opportunities for continuous learning, attending industry conferences, and skill enhancement relevant to UX/UI design and product development.

• Stock Options/Equity: Potential for equity participation, aligning employee success with company growth, especially common in startups.

• Flexible Working Hours: While a 40-hour work week is standard, there may be flexibility in scheduling to accommodate remote collaboration and personal needs.

Working Hours: Approximately 40 hours per week, with potential for flexibility to accommodate asynchronous collaboration across different time zones and personal work preferences.

📝 Enhancement Note: The salary range is an estimate based on the Senior title, experience level (5-10 years), and the location (Italy, remote). Research indicates that senior UX/UI roles in Italy can command this range, with variations based on specific skills and company funding. Benefits are inferred based on typical offerings for remote, tech-focused startups.

🎯 Team & Company Context

🏢 Company Culture

Industry: Healthcare Technology (Health-tech), specifically Telehealth. Bask Health is building the software infrastructure for telehealth services, aiming to make healthcare more accessible and efficient through technology.

Company Size: Bask Health appears to be a growing startup, likely in the small to medium-sized enterprise (SME) range, indicated by the direct collaboration with the CEO and Director of Design and the focus on building foundational software. This means a dynamic, fast-paced environment where individual contributions have a significant impact.

Founded: The company was founded with the mission to revolutionize telehealth. While the exact founding year isn't provided, the emphasis on building core software infrastructure suggests it's in a growth phase, potentially within the last 5-10 years.

Team Structure:

• The design team is currently led by a Director of Design, with whom the Senior Product Designer will work closely.

• The Senior Product Designer will also collaborate directly with the CEO, indicating a high level of visibility and influence.

• The engineering team utilizes a modern tech stack (Vercel, Next.js, Prisma, PlanetScale) and is likely distributed, requiring strong remote collaboration skills.

Methodology:

• Agile Development: Likely employed due to the startup environment and focus on rapid iteration.

• Data-Driven Design: Emphasized through user research, usability testing, and potentially A/B testing to inform design decisions.

• User-Centricity: A core tenet, with a strong focus on understanding and meeting user needs in the telehealth space.

• Lean & Efficient Development: Utilizing serverless architecture and modern frameworks to build scalable and maintainable software.

Company Website: bask.health

📝 Enhancement Note: Information about company culture and team structure is inferred from the job description's emphasis on direct collaboration with leadership, the startup environment, and the use of modern tech stacks. The industry context of telehealth is crucial for understanding the user needs and design challenges.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior Product Designer role, implying a high level of autonomy, strategic input, and responsibility. The individual is expected to lead significant design initiatives, influence product direction, and potentially mentor junior team members as the company scales. The role requires a blend of deep UX/UI expertise and product thinking.

Reporting Structure: The Senior Product Designer will report directly to the Director of Design and work closely with the CEO. This structure offers high visibility and direct access to leadership, allowing for significant influence on product strategy and design direction.

Operations Impact: The Senior Product Designer's work will be instrumental in shaping the usability and effectiveness of Bask Health's core telehealth software. Success in this role directly translates to improved user adoption, patient satisfaction, and operational efficiency for healthcare providers using the platform, thereby impacting the company's overall success and market position.

Growth Opportunities:

• Leadership Development: Potential to grow into a Lead Product Designer or Design Manager role as the team expands, taking on more strategic oversight and team management responsibilities.

• Specialization: Opportunity to deepen expertise in health-tech UX, focusing on complex user flows, data visualization for healthcare, and regulatory compliance considerations within design.

• Product Strategy Influence: Direct engagement with CEO and Director of Design provides a unique chance to contribute significantly to product roadmaps and strategic decision-making.

• Cross-functional Expertise: Gaining in-depth knowledge of modern web development stacks (Vercel, Next.js) and serverless architectures, enhancing versatility.

📝 Enhancement Note: The career analysis is based on the "Senior" title, the direct reporting line to leadership, and the critical nature of the role in a startup environment. Growth opportunities are projected based on typical progression paths for senior design roles in tech companies.

🌐 Work Environment

Office Type: Fully Remote. This role operates entirely outside of a traditional office setting, offering maximum flexibility for employees located in Italy.

Office Location(s): Bask Health operates remotely, with this specific position targeting candidates based in Italy. This allows for adherence to local labor laws and potential time zone alignment for core business hours.

Workspace Context:

• Remote Collaboration: The primary mode of interaction will be digital, utilizing tools for communication, project management, and design collaboration. This requires strong self-discipline and proactive communication.

• Technology Stack: Access to modern design software (Figma, Sketch, Adobe XD) and collaboration platforms will be essential. The engineering team's stack (Vercel, Next.js, Prisma, PlanetScale) suggests a forward-thinking and efficient tech environment.

• Team Interaction: While remote, expect regular virtual meetings, design critiques, and collaborative working sessions with the Director of Design, CEO, and engineering teams. Building strong remote working relationships will be key.

Work Schedule: Approximately 40 hours per week. While remote roles often offer flexibility, the nature of collaborating with a distributed team and potentially interacting with various stakeholders may necessitate adherence to core working hours or specific availability windows.

📝 Enhancement Note: The work environment description is tailored to a fully remote role within Italy, emphasizing the tools and communication strategies necessary for effective remote collaboration in a tech startup.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A brief call to assess basic qualifications, alignment with the role's core responsibilities, and cultural fit.

• Portfolio Review & Deep Dive: A dedicated session where candidates present their portfolio, walking through 2-3 key projects that highlight their UX/UI process, problem-solving skills, and impact. Expect detailed questions about design decisions, research methodologies, and collaboration.

• Technical/Design Challenge: Potentially a take-home assignment or an in-session design exercise to assess practical design skills, problem-solving abilities, and approach to specific UX/UI challenges relevant to telehealth.

• Stakeholder Interviews: Meetings with the Director of Design, CEO, and potentially lead engineers to evaluate strategic thinking, communication skills, and alignment with company vision.

• Final Interview: A wrap-up discussion to address any remaining questions and confirm mutual fit.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 projects that best showcase your senior-level capabilities, problem-solving skills, and impact on user experience and business goals. Prioritize projects with clear problem statements, detailed process documentation, and measurable outcomes.

• Tell a Story: For each project, clearly articulate the problem, your role and process, the challenges faced, the solutions implemented, and the results achieved. Use visuals effectively to illustrate your journey.

• Highlight Impact: Quantify your contributions whenever possible. Did your design increase conversion rates, reduce support tickets, improve task completion time, or boost user satisfaction?

• Showcase Collaboration: Briefly explain how you collaborated with product managers, engineers, and other stakeholders.

• Address Telehealth Context: If possible, include projects that demonstrate an understanding of complex data, sensitive user needs, or regulatory environments, which are relevant to healthcare.

Challenge Preparation:

• Understand the Domain: Research Bask Health, the telehealth industry, and common UX challenges in healthcare technology.

• Focus on Process: For any design challenge, emphasize your thought process, research methods, and iterative approach rather than just the final UI.

• Prioritize User Needs: Demonstrate how you would identify and address user pain points within the given constraints.

• Consider Technical Constraints: Be mindful of the mentioned technologies (Vercel, Next.js, Prisma, PlanetScale) and how they might influence design decisions.

📝 Enhancement Note: This section is constructed based on standard interview processes for senior design roles in tech startups, with specific considerations for a remote position and the health-tech industry. The portfolio guidance is tailored to showcase the depth of experience expected from a senior candidate.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma (highly preferred, as it's the industry standard for collaborative design), Sketch, or Adobe XD. Proficiency in at least one is mandatory.

• User Research: Tools for surveys (e.g., SurveyMonkey, Typeform), user interview platforms (e.g., Zoom, Google Meet), and persona/journey mapping tools (e.g., Miro, Mural, Smaply).

• Collaboration & Project Management: Miro or Mural for whiteboarding and collaborative ideation, potentially Jira or Asana for task tracking.

Analytics & Reporting:

• Product Analytics: Experience with tools like Amplitude, Mixpanel, or Google Analytics to understand user behavior and track key metrics post-launch.

• Usability Testing Platforms: Tools that facilitate remote usability testing and feedback collection.

CRM & Automation:

Development Stack Context:

• Frontend: Next.js (React framework)

• Backend/Database: Prisma (ORM), PlanetScale (MySQL-compatible serverless database)

• Deployment/Hosting: Vercel (serverless platform)

• A foundational understanding of these technologies will greatly enhance collaboration with the engineering team.

📝 Enhancement Note: The tools and technology stack are identified directly from the job description and common industry practices. The emphasis is on design tools but also includes related areas like research, collaboration, and an awareness of the development stack for effective cross-functional work.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving the needs of both patients and healthcare providers through intuitive and effective design.

• Innovation & Entrepreneurship: A drive to push boundaries, embrace new technologies, and build novel solutions that transform the telehealth landscape.

• Collaboration & Transparency: Open communication, shared ownership, and a willingness to work together across disciplines to achieve common goals.

• Efficiency & Scalability: A focus on building robust, performant, and scalable software solutions that can grow with the company and its user base.

• Impact-Driven: A dedication to creating tangible improvements in healthcare access and delivery through thoughtful product design.

Collaboration Style:

• Remote-First & Asynchronous: The team likely operates with a strong emphasis on asynchronous communication to accommodate a distributed workforce, supplemented by scheduled synchronous meetings for critical discussions and team building.

• Cross-Functional Partnership: Designers work closely with product managers, engineers, and leadership, fostering a collaborative environment where input from all functions is valued.

• Iterative & Feedback-Oriented: A culture that encourages continuous feedback, design critiques, and iterative refinement of solutions based on user insights and team input.

• Proactive & Autonomous: Team members are expected to be self-starters, taking initiative, managing their workload effectively, and proactively seeking solutions and improvements.

📝 Enhancement Note: These values and collaboration styles are inferred based on the company's mission (telehealth transformation), its stage (startup), and its operational model (remote, modern tech stack). They aim to describe the likely environment a Senior Product Designer would thrive in.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Complexity with Simplicity: Designing for a complex telehealth platform that needs to be intuitive and easy to use for diverse user groups (patients, doctors, administrators).

• Navigating Healthcare Regulations: Understanding and designing within the constraints of healthcare data privacy (e.g., GDPR, HIPAA-like principles if applicable) and compliance requirements.

• Remote Collaboration Dynamics: Ensuring effective communication, alignment, and creative synergy within a fully remote, distributed team.

• Rapid Iteration & MVP Focus: Prioritizing features and design efforts in a fast-paced startup environment, potentially working with limited resources or tight deadlines.

• Defining a New Standard: Contributing to shaping the user experience for a platform that aims to set new standards in telehealth accessibility and efficiency.

Learning & Development Opportunities:

• Health-Tech UX Specialization: Deepen expertise in designing for sensitive user data, complex workflows, and the specific needs of healthcare professionals and patients.

• Advanced Design System Development: Contribute to or lead the creation/expansion of a robust design system for scalability and consistency.

• Strategic Product Input: Gain valuable experience in product strategy and roadmap planning through direct interaction with leadership.

• Emerging Tech Exploration: Stay at the forefront of UX/UI trends and technologies relevant to telehealth and distributed systems.

• Mentorship: Potential to mentor junior designers as the team grows, developing leadership and coaching skills.

📝 Enhancement Note: Challenges are identified based on the industry (telehealth), company stage (startup), and role responsibilities (senior design). Growth opportunities are aligned with senior-level progression and specialization within the tech and health-tech sectors.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to simplify a highly complex user workflow. What was your process, and what was the outcome?" (Focus on process, user research, and impact.)

• "How do you approach designing for accessibility in a regulated industry like healthcare?" (Highlight knowledge of standards and ethical considerations.)

• "Imagine we need to design a new feature for remote patient monitoring. What would be your first steps in the design process?" (Assess your approach to new product challenges and user needs.)

Company & Culture Questions:

• "What interests you about Bask Health and the telehealth industry specifically?" (Show genuine interest and research.)

• "How do you typically collaborate with engineers and product managers in a remote setting?" (Highlight your remote collaboration skills and cross-functional approach.)

• "Describe your ideal team culture for a fast-paced startup environment." (Align your expectations with the company's likely culture.)

Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, follow a clear story arc: Problem -> Your Role -> Process -> Solution -> Impact/Results.

• Emphasize Your 'Why': Clearly articulate the rationale behind your design decisions, linking them back to user research, business goals, or technical constraints.

• Show, Don't Just Tell: Use visuals (wireframes, mockups, prototypes, user flows) effectively to illustrate your points. Interactive prototypes are a plus.

• Quantify Impact: Whenever possible, present metrics that demonstrate the success of your designs (e.g., increased engagement, improved task completion rates, reduced errors).

• Be Ready for Deep Dives: Anticipate detailed questions about specific aspects of your projects, including challenges, trade-offs, and alternative solutions you considered.

📝 Enhancement Note: Interview preparation focuses on common questions for senior designers, incorporating elements specific to remote work, the health-tech industry, and the company's described technology stack. The portfolio presentation advice emphasizes showcasing strategic thinking and measurable impact.

📌 Application Steps

To apply for this Senior Product Designer position:

• Submit your application through the provided Workable link.

• Customize Your Resume: Highlight experience and skills directly relevant to UX/UI design, user research, prototyping, and experience with modern tech stacks. Quantify achievements with specific metrics where possible.

• Prepare Your Portfolio: Ensure your portfolio is up-to-date, showcases your best work with detailed case studies, and clearly articulates your design process and impact. Tailor the presentation to Bask Health's mission and the telehealth domain.

• Research Bask Health: Understand their product, target audience, and mission to articulate your interest and how your skills align with their goals. Familiarize yourself with the telehealth industry.

• Practice Your Pitch: Be ready to discuss your portfolio projects in detail, answer behavioral questions about collaboration and problem-solving, and articulate your design philosophy and approach.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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