Senior Product Designer

Barclays
Full-timeGlasgow, United Kingdom

📍 Job Overview

Job Title: Senior Product Designer

Company: Barclays

Location: Glasgow Campus, Glasgow, Scotland, United Kingdom

Job Type: Full time

Category: Product Design / UX/UI

Date Posted: 2026-08-06

Experience Level: 5-10 years

Remote Status: On-site

🚀 Role Summary

  • Drive the creation of user-centered and visually appealing designs for cutting-edge digital banking products, focusing on end-to-end design from discovery through to delivery.

  • Spearhead user research initiatives and usability testing to deeply understand customer needs, pain points, and incorporate feedback into product enhancements, ensuring seamless integration with existing banking platforms.

  • Develop and maintain intuitive, user-friendly interfaces for digital banking platforms and applications, aiming for an engaging and consistent user experience that aligns with Barclays' brand identity and design guidelines.

  • Visualize and test product concepts and features through the creation of detailed wireframes and interactive prototypes, facilitating early validation before the development phase.

  • Champion accessibility standards to ensure inclusive design practices across all digital products, adhering to guidelines that provide an equitable experience for all users.

📝 Enhancement Note: The role requires a strong focus on "0-1 Product Development," indicating involvement in creating new products or features from ideation to launch. The emphasis on "AI tools/Agentic workflows" suggests a forward-thinking approach to design and a need for candidates to be comfortable with emerging technologies.

📈 Primary Responsibilities

  • Execute comprehensive user research and usability testing to identify customer needs, pain points, and gather feedback for product and service improvements, collaborating closely with product managers and development teams.

  • Design intuitive and aesthetically pleasing user interfaces for Barclays' digital banking platforms and applications, ensuring a seamless and engaging user experience.

  • Develop and maintain a consistent visual language and user interface design that aligns with the bank's brand identity and established design guidelines across all digital touchpoints.

  • Create detailed wireframes and interactive prototypes to effectively visualize, communicate, and test product concepts and features, ensuring alignment before full-scale development.

  • Ensure all designs comply with relevant accessibility standards and guidelines, promoting an inclusive and equitable digital experience for all users.

  • Stay abreast of industry trends, emerging technologies, and design best practices to foster continuous improvement and innovation in banking product design.

  • Contribute to policy development and operational effectiveness by advising and influencing decision-making processes within the design and product teams.

  • Lead collaborative assignments, guiding team members through structured projects and identifying the need for cross-functional expertise to achieve optimal outcomes.

  • Mitigate risks by identifying potential design flaws early and developing new procedures or guidelines to strengthen the control and governance agenda within the design process.

  • Engage in complex analysis of internal and external data sources to creatively and effectively solve design challenges, drawing insights from user behavior, market trends, and competitor analysis.

  • Communicate complex design concepts and rationale clearly and persuasively to diverse stakeholders, including technical teams, product managers, and senior leadership.

📝 Enhancement Note: The "Assistant Vice President Expectations" section highlights a significant leadership component for this Senior Product Designer role. Responsibilities extend beyond individual contribution to include team leadership, strategic influence, risk management, and complex problem-solving, indicating a need for candidates with strong leadership potential and business acumen.

🎓 Skills & Qualifications

Education: A Bachelor's or Master's degree in Design, Human-Computer Interaction (HCI), Computer Science, or a related field is typically expected, though equivalent practical experience will be strongly considered.

Experience: A minimum of 5-10 years of professional experience in product design, UX/UI design, or a closely related field, with a proven track record of successfully delivering digital products.

Required Skills:

  • End-to-end design experience, encompassing the full product lifecycle from discovery and user research to delivery and iteration.

  • Proven ability to collaborate effectively with engineering, product management, and other cross-functional teams throughout the design and development process.

  • Experience in "0-1 Product Development," demonstrating the ability to conceptualize, design, and launch new products or features from inception.

  • Expertise in user research methodologies, including qualitative and quantitative research, usability testing, and persona development.

  • Proficiency in creating wireframes, user flows, and interactive prototypes using industry-standard design tools (e.g., Figma, Sketch, Adobe XD).

  • Strong understanding of user interface (UI) design principles, visual design, and brand consistency.

  • Knowledge of accessibility standards (e.g., WCAG) and experience designing inclusive digital experiences.

  • Excellent stakeholder management and communication skills, with the ability to articulate design decisions and influence outcomes.

  • Experience in risk management and control within design processes, ensuring compliance and governance.

  • Demonstrated strategic thinking capabilities and the ability to analyze complex problems from multiple data sources. Preferred Skills:

  • Familiarity with AI tools and Agentic workflows relevant to design processes.

  • Experience developing propositions and proof-of-concepts for new product ideas.

  • Hands-on experience conducting user research and synthesizing findings into actionable design insights.

  • Knowledge of design systems and experience in their creation or application.

  • Experience in data analysis to inform design decisions and measure impact.

  • Understanding of banking or financial services industry products and user needs.

📝 Enhancement Note: The "5-10 years" experience level, combined with the "Senior" title and "Assistant Vice President Expectations," suggests this role is for a seasoned designer capable of leading projects, mentoring junior team members, and influencing strategic direction. The explicit mention of "0-1 Product Development" and "AI tools/Agentic workflows" indicates a need for innovative thinkers who can operate in a fast-paced, evolving technological landscape.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

  • A curated portfolio showcasing end-to-end product design projects, demonstrating your ability to take concepts from initial discovery through to successful delivery.

  • Detailed case studies that highlight your process, problem-solving approach, design decisions, and the measurable impact of your work on user experience and business objectives.

  • Examples of wireframes, interactive prototypes, and final UI designs that illustrate your design skills and attention to detail.

  • Evidence of collaboration with engineering and product teams, showing how you've integrated design with technical constraints and product roadmaps.

  • Projects that demonstrate your understanding and application of user research and usability testing, including how user feedback informed design iterations. Process Documentation:

  • Documentation of your design process, clearly articulating your methodology for user research, ideation, prototyping, testing, and implementation.

  • Examples of how you have incorporated accessibility standards and brand guidelines into your design workflows.

  • Case studies that detail how you have managed design risks and contributed to governance and control measures within projects.

  • Demonstrations of how you have used data analysis and stakeholder feedback to refine designs and achieve desired outcomes.

  • Examples of your approach to creating and maintaining design systems or style guides to ensure consistency across digital products.

📝 Enhancement Note: For a Senior Product Designer role, particularly within a large financial institution like Barclays, a portfolio is critical. It needs to go beyond just showcasing final designs; it must deeply illustrate the candidate's thought process, problem-solving capabilities, and ability to drive impact through user-centered design, especially in the context of new product development and emerging technologies.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for Senior Product Designers in Glasgow, UK, with 5-10 years of experience and within a large financial institution, the estimated salary range for this role is approximately £65,000 - £90,000 per annum. This estimate considers the "Assistant Vice President Expectations" which often correlates with mid-to-senior management or highly specialized individual contributor roles.

Benefits:

  • Comprehensive health and wellness programs, including medical, dental, and vision insurance.

  • Generous paid time off (PTO), including vacation days, public holidays, and sick leave.

  • Retirement savings plan with company matching contributions (e.g., pension scheme).

  • Professional development opportunities, including training, workshops, and conference attendance.

  • Employee assistance programs offering confidential support for personal and professional challenges.

  • Potential for performance-based bonuses and stock options/long-term incentives.

  • Access to employee discounts and corporate benefits programs.

  • Opportunities for flexible working arrangements where applicable, though this role is specified as on-site.

Working Hours: The standard working hours for this full-time position are approximately 40 hours per week, typically aligned with standard business hours in the UK (e.g., 9:00 AM to 5:00 PM, Monday to Friday), with flexibility as needed to meet project deadlines and collaboration requirements.

📝 Enhancement Note: Salary estimation is based on general UK market data for Senior Product Designers, adjusted for location (Glasgow) and the seniority implied by the "Assistant Vice President Expectations." Actual compensation will be determined by Barclays based on experience, skills, and internal banding. Benefits are standard for large corporate organizations in the UK financial sector.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Services (Banking). Barclays is a global financial services provider engaged in retail banking, credit cards, corporate and investment banking, and wealth management. This context means the design work will often involve complex regulatory environments, high-security requirements, and a focus on trust and reliability, alongside innovation.

Company Size: Barclays is a large, multinational corporation, employing tens of thousands of people globally. This scale implies robust internal processes, established brand guidelines, opportunities for large-scale impact, and potentially more structured decision-making pathways. For operations professionals, this can mean access to extensive resources but also a need for strong navigation of corporate structures.

Founded: Barclays traces its origins back to 1690, making it one of the oldest financial institutions in the world. This long history suggests a culture that values tradition and stability, while its modern operations demonstrate a commitment to innovation and digital transformation, as evidenced by this product design role.

Team Structure: The role sits within an in-house innovation team in Glasgow, collaborating closely with engineers and strategists. This structure suggests a dynamic, agile environment focused on developing new digital banking solutions. The Senior Product Designer is expected to lead collaborative assignments and potentially guide junior team members, indicating a blend of individual contribution and leadership within the team. Reporting likely flows up through design leadership or product management leadership.

Methodology: The team likely employs a blend of agile development methodologies and user-centered design principles. This involves iterative design cycles, continuous user feedback integration, and close collaboration between design, product, and engineering. Emphasis will be placed on data-driven insights, workflow optimization for efficient product development, and the application of emerging technologies like AI.

Company Website: https://home.barclays/

📝 Enhancement Note: The "Assistant Vice President Expectations" section provides significant insight into the expected culture for this role. It emphasizes influencing decision-making, leading complex tasks, coaching employees, and taking responsibility for operational effectiveness. This suggests a culture that values leadership, strategic contribution, and a proactive approach to problem-solving, even for individual contributors.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Senior Product Designer, aligning with an "Assistant Vice President" level within Barclays. This signifies a mid-to-senior level position requiring significant expertise, autonomy, and the capacity to influence strategic decisions and lead complex initiatives. It's a role for an experienced professional who can operate independently while also guiding others.

Reporting Structure: The Senior Product Designer will likely report to a Design Lead, Head of Product Design, or a Director within the innovation or digital product division. They will collaborate closely with Product Managers, Engineers, User Researchers, and potentially other stakeholders across various business units. The role also involves guiding and potentially coaching other team members.

Operations Impact: The Senior Product Designer's impact is crucial for the success of Barclays' digital banking products. By creating user-centered, intuitive, and visually appealing interfaces, this role directly influences customer acquisition, engagement, satisfaction, and retention. Their work contributes to the bank's reputation for innovation and its ability to compete in the digital financial services landscape. The "Assistant Vice President Expectations" also point to a broader impact on policy development and operational effectiveness.

Growth Opportunities:

  • Specialization: Deepen expertise in specific areas such as AI-driven design, accessibility for complex financial products, or user research for emerging markets.

  • Leadership: Progress into roles with direct people management responsibilities (e.g., Design Manager, Head of Product Design) or take on lead roles for major product initiatives.

  • Cross-functional Mobility: Transition into related roles such as Product Management, UX Research Lead, or Strategic Design Consultant within Barclays.

  • Mentorship: Act as a mentor for junior designers, contributing to the development of future talent within the organization.

  • Industry Exposure: Gain experience with cutting-edge technologies and contribute to high-profile projects within a globally recognized financial institution.

📝 Enhancement Note: The "Assistant Vice President Expectations" are key here, framing this as a role with significant growth potential beyond a standard senior individual contributor. The emphasis on influencing decision-making, leading complex assignments, and potentially coaching others suggests a clear path towards leadership or highly influential senior individual contributor roles within Barclays' design and product organizations.

🌐 Work Environment

Office Type: This role is based at the Barclays Glasgow Campus, indicating an on-site work environment within a modern office setting designed for collaboration and productivity. The campus likely offers various workspaces, from quiet focus areas to collaborative meeting rooms.

Office Location(s): Glasgow Campus, Glasgow, Scotland, United Kingdom. This location provides access to a vibrant city with a growing tech and finance sector, offering a good quality of life and a hub for talent.

Workspace Context:

  • Collaborative Environment: The role involves close collaboration with engineers, strategists, and product managers, implying a dynamic and interactive workspace where teams work together on digital product development.

  • Technology & Tools: Access to industry-standard design software, prototyping tools, and potentially specialized tools for AI and agentic workflows. The company will likely provide the necessary hardware and software to perform design tasks effectively.

  • Team Interaction: Opportunities for regular team meetings, design critiques, brainstorming sessions, and cross-functional workshops to foster innovation and ensure alignment. The "Assistant Vice President Expectations" suggest an environment where individuals are encouraged to engage with colleagues across different functions.

Work Schedule: The role is full-time, with standard working hours likely around 40 hours per week. While on-site, there may be some flexibility to accommodate project needs, but the core expectation is consistent presence and engagement within the Glasgow office to facilitate direct collaboration and team integration.

📝 Enhancement Note: The "On-site" work arrangement is explicitly stated. The "Glasgow Campus" location suggests a well-equipped, professional environment conducive to collaborative work within a large corporate setting. The emphasis on collaboration with engineers and strategists points to a dynamic, project-driven workspace.

📄 Application & Portfolio Review Process

Interview Process:

  • Initial Screening: A review of your CV and portfolio to assess relevant experience, skills, and alignment with the role requirements.

  • Hiring Manager/Recruiter Interview: An introductory call to discuss your background, motivation for applying, and initial fit for the role and company culture.

  • Design Challenge/Portfolio Review: A more in-depth session where you will present your portfolio, discussing specific case studies, your design process, problem-solving approach, and the impact of your work. This may also include a practical design exercise or a discussion around hypothetical scenarios.

  • Team/Stakeholder Interviews: Meetings with potential colleagues (engineers, product managers) and senior stakeholders to assess collaboration skills, technical understanding, strategic thinking, and cultural fit.

  • Final Interview: Potentially a final interview with a senior leader to discuss overall fit, career aspirations, and confirm suitability for the Assistant Vice President level expectations.

Portfolio Review Tips:

  • Curate Selectively: Showcase 3-5 of your strongest, most relevant projects that demonstrate end-to-end design experience, particularly in "0-1 Product Development" and complex digital products.

  • Tell a Story: For each project, clearly articulate the problem, your role, your design process (research, ideation, iteration), key decisions, challenges faced, and the measurable outcomes or impact.

  • Highlight Collaboration: Emphasize how you worked with engineers, product managers, and other stakeholders, showcasing your ability to integrate design with business and technical realities.

  • Demonstrate Process: Clearly outline your research methods, wireframing approach, prototyping techniques, and how user feedback informed your design iterations.

  • Showcase Innovation: If applicable, highlight projects involving AI tools, agentic workflows, or proof-of-concept development.

  • Accessibility & Brand: Point out how you ensured accessibility and adhered to brand guidelines.

  • Prepare to Discuss: Be ready to answer detailed questions about your design choices, rationale, and the trade-offs you made.

Challenge Preparation:

  • Understand the Context: If given a design challenge, thoroughly understand the problem statement, target users, and business objectives.

  • Think Aloud: During a live challenge, articulate your thought process, assumptions, and design decisions clearly.

  • Prioritize: Focus on core user needs and essential features for initial solutions.

  • Risk & Control: Consider potential risks and how your design mitigates them, aligning with Barclays' operational expectations.

  • Strategic Alignment: Demonstrate how your proposed solution aligns with broader business strategy and digital transformation goals.

📝 Enhancement Note: The "Assistant Vice President Expectations" and the mention of "risk and controls" suggest that interviewers will probe deeply into your strategic thinking, problem-solving capabilities, and ability to manage complex projects within a regulated environment. The portfolio review will be a critical component, requiring detailed explanations of your process and impact.

🛠 Tools & Technology Stack

Primary Tools:

  • Design & Prototyping: Figma, Sketch, Adobe XD, InVision, Axure RP (proficiency in at least one leading tool is essential).

  • Wireframing & Flow Mapping: Tools like Balsamiq, Miro, or built-in features of design suites.

  • User Research Platforms: Tools for surveys (e.g., SurveyMonkey, Typeform), user testing (e.g., UserTesting.com), and feedback collection.

  • Collaboration Tools: Jira, Confluence, Slack, Microsoft Teams for project management and team communication.

Analytics & Reporting:

  • Web/App Analytics: Google Analytics, Adobe Analytics, Mixpanel, Amplitude for understanding user behavior and product performance.

  • Data Visualization: Tableau, Power BI, or similar tools for creating dashboards to present insights to stakeholders.

  • A/B Testing Platforms: Optimizely, VWO, or internal tools for experimenting with design variations.

CRM & Automation:

  • While not directly managed by Product Designers, an understanding of how designs integrate with CRM systems (e.g., Salesforce) and marketing automation platforms may be beneficial for context. Emerging Technologies:

  • Familiarity with AI tools and frameworks relevant to design, such as AI-assisted design tools, generative design platforms, or tools for building agentic workflows.

📝 Enhancement Note: The "AI tools/Agentic workflows" and "0-1 Product Development" requirements suggest a need for designers who are not only proficient in traditional UX/UI tools but are also forward-thinking and adaptable to new technologies that can enhance the design process and product capabilities. Familiarity with data analytics tools is also crucial for informing design decisions.

👥 Team Culture & Values

Operations Values:

  • Respect: Valuing diverse perspectives and fostering an inclusive environment where all team members feel heard and appreciated. This applies to user feedback, stakeholder input, and peer collaboration.

  • Integrity: Upholding ethical design practices, ensuring transparency in the design process, and building trust with users through reliable and secure digital experiences.

  • Service: A commitment to serving the customer by deeply understanding their needs and delivering intuitive, effective solutions that enhance their banking experience.

  • Excellence: Striving for the highest quality in design, from user research and interaction design to visual polish and accessibility, consistently pushing for innovative and impactful solutions.

  • Stewardship: Taking responsibility for the long-term impact of design decisions, considering user well-being, data privacy, and the bank's reputation and sustainability.

Collaboration Style:

  • Cross-functional Integration: A highly collaborative approach, working closely with product managers, engineers, user researchers, data analysts, and business stakeholders to ensure designs are feasible, desirable, and viable.

  • Process Review & Feedback: An open culture of constructive feedback, where design critiques and iterative reviews are common and valued as essential parts of the design process.

  • Knowledge Sharing: Encouraging the sharing of best practices, learnings from user research, and insights from emerging technologies to elevate the entire team's capabilities.

  • Agile & Iterative: Embracing agile methodologies that prioritize adaptability, continuous improvement, and rapid iteration based on feedback and data.

📝 Enhancement Note: The explicit mention of Barclays' core values (Respect, Integrity, Service, Excellence, Stewardship) and Mindset (Empower, Challenge, Drive) indicates that candidates will be assessed on how well their personal values and work ethic align with the company's culture. For a Senior role, demonstrating leadership in embodying these values will be particularly important.

⚡ Challenges & Growth Opportunities

Challenges:

  • Balancing Innovation with Regulation: Designing cutting-edge digital experiences within the highly regulated financial services industry, ensuring compliance while still delivering user delight.

  • Scalability of Design Systems: Maintaining and evolving robust design systems that can support a wide range of digital products and services across a large global organization.

  • Adopting New Technologies: Integrating emerging technologies like AI and agentic workflows into established design processes and products, requiring continuous learning and adaptation.

  • Cross-functional Alignment: Navigating complex stakeholder landscapes and ensuring alignment across diverse teams with potentially competing priorities.

  • User Adoption of New Features: Designing features that are intuitive enough for widespread adoption by a broad customer base, including those less tech-savvy.

Learning & Development Opportunities:

  • Operations Skill Advancement: Deepening expertise in areas like UX strategy, service design, accessibility, and advanced prototyping techniques.

  • Industry Conferences & Certifications: Opportunities to attend leading design and technology conferences, and pursue relevant certifications to stay at the forefront of the industry.

  • Mentorship & Leadership Development: Access to mentorship programs and leadership training to develop skills in guiding teams, influencing strategy, and managing complex projects.

  • Exposure to Advanced Technologies: Hands-on experience with AI tools, agentic workflows, and other emerging technologies shaping the future of financial services design.

  • Impactful Projects: Contributing to high-visibility projects that have a tangible impact on millions of customers and the strategic direction of a major global bank.

📝 Enhancement Note: The "Assistant Vice President Expectations" section, particularly regarding policy development and operational effectiveness, suggests that challenges will extend beyond pure design execution to include strategic problem-solving and process improvement within the broader organizational context.

💡 Interview Preparation

Strategy Questions:

  • "Describe a complex digital banking product you designed from concept to launch. What were the key challenges, and how did you overcome them?" (Focus on 0-1 development, user research, and collaboration.)

  • "How would you approach designing a new feature leveraging AI to enhance customer onboarding for Barclays?" (Assess understanding of AI tools, user needs, and strategic application.)

  • "How do you ensure your designs are accessible to all users, especially within a regulated industry like banking?" (Probe knowledge of accessibility standards and inclusive design practices.)

  • "Walk me through a situation where you had to influence stakeholders who disagreed with your design direction. What was your approach, and what was the outcome?" (Evaluate stakeholder management and communication skills.)

  • "How do you prioritize design tasks and manage your time when working on multiple projects with competing deadlines?" (Assess organizational and prioritization skills.) Company & Culture Questions:

  • "What do you know about Barclays' digital banking strategy, and how do you see your role contributing to it?" (Demonstrate research and strategic alignment.)

  • "How do you embody Barclays' values of Respect, Integrity, Service, Excellence, and Stewardship in your design work?" (Connect your values to the company's core principles.)

  • "Describe your experience working in an agile environment. How do you collaborate with engineering and product teams in such settings?" (Assess fit with agile methodologies and team dynamics.)

  • "What are your thoughts on the balance between user experience and regulatory compliance in financial services?" (Gauge understanding of industry-specific challenges.) Portfolio Presentation Strategy:

  • Structure for Impact: For each case study, clearly outline: Problem (the user/business need), Your Role (specific contributions), Process (research, ideation, wireframing, prototyping, testing), Solution (key design elements), and Outcome (measurable results, impact).

  • Quantify Results: Whenever possible, use data and metrics to demonstrate the success of your designs (e.g., increased conversion rates, reduced support tickets, improved user satisfaction scores).

  • Highlight Collaboration: Explicitly mention how you worked with engineers, product managers, and other teams, showcasing your ability to integrate design into the broader product development lifecycle.

  • Explain Rationale: Be prepared to articulate the "why" behind your design decisions, linking them back to user research, business goals, or strategic objectives.

  • Showcase Adaptability: For projects involving AI or "0-1 development," explain your approach to uncertainty and how you iterated based on new information.

  • Practice Your Narrative: Rehearse your presentation to ensure a smooth, confident, and concise delivery within the allocated time.

📝 Enhancement Note: Given the "Assistant Vice President Expectations," interviewers will likely be looking for more than just design execution. They will want to see strategic thinking, leadership potential, a deep understanding of business impact, and the ability to navigate complex organizational dynamics. Be prepared to discuss how you manage risk, influence decisions, and contribute to broader operational effectiveness.

📌 Application Steps

To apply for this Senior Product Designer position:

  • Submit your application through the provided link on the Barclays careers portal.

  • Portfolio Customization: Tailor your resume and portfolio to specifically highlight your end-to-end design experience, "0-1 Product Development" successes, and any experience with AI tools or agentic workflows. Ensure your portfolio showcases detailed case studies with measurable impact.

  • Resume Optimization: Integrate keywords from the job description naturally into your resume, emphasizing achievements in user research, UI/UX design, prototyping, stakeholder management, and accessibility. Quantify your accomplishments whenever possible.

  • Interview Preparation: Practice articulating your design process, rationale, and the impact of your work. Prepare to discuss your experience with collaboration, problem-solving, and how you approach challenges in a regulated environment like banking. Rehearse presenting your portfolio, focusing on clear storytelling and data-driven outcomes.

  • Company Research: Thoroughly research Barclays' digital initiatives, recent news, and their stated values and mindset. Understand their position in the financial services market and how your design philosophy aligns with their strategic goals and innovation efforts.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Application Requirements

Candidates must have end-to-end design experience from discovery to delivery and a proven track record of collaborating with engineering and product teams. Experience in 0-1 product development and familiarity with AI tools or agentic workflows are highly valued.