Senior Interaction / Product Designer

📍 Job Overview

Job Title: Senior Interaction / Product Designer

Company: CapTech Consulting

Location: Salt Lake City, UT, USA (Hybrid)

Job Type: Full-time

Category: Design & User Experience

Date Posted: 2026-05-22

Experience Level: Mid-Senior Level (3-5 years)

Remote Status: Hybrid

🚀 Role Summary

• Design sophisticated, intuitive, and accessible digital brand experiences for web and mobile products, aligning with established design systems and best practices.

• Translate complex business goals and user needs into thoughtful, high-impact design solutions through strategic thinking and a deep understanding of product strategy.

• Collaborate closely with cross-functional teams, including researchers, developers, and analysts, to ensure cohesive and impactful user experiences from concept to implementation.

• Champion accessible design principles and user research methodologies to inform and validate design decisions, ensuring a user-centric approach throughout the product development lifecycle.

📝 Enhancement Note: While the title is "Senior Interaction / Product Designer," the responsibilities and qualifications lean heavily into Product Design with a strong emphasis on Interaction Design principles. This role is situated within CapTech's Customer Experience (CX) team, indicating a focus on end-to-end user journeys and client-facing digital solutions within a consulting framework. The hybrid work arrangement suggests a balance between remote flexibility and in-office collaboration, crucial for consulting environments.

📈 Primary Responsibilities

• Develop comprehensive user personas, customer journey maps, wireframes, interactive prototypes, and responsive web/mobile interface designs, adhering to established usability and interaction design best practices.

• Create new, engaging digital experiences for web and mobile products, as well as strategically extend and enhance existing designs by leveraging and contributing to established design systems.

• Craft clear, concise, and informative presentations to clients and internal stakeholders, effectively communicating the rationale behind design decisions, recommendations, and user-centric solutions.

• Present design concepts, user flows, and strategic rationale to clients and internal teams in a clear, compelling, and persuasive manner, fostering buy-in and alignment.

• Consult with clients and internal team members to advocate for and implement accessible design principles (WCAG), ensuring inclusivity and compliance across all digital touchpoints.

• Provide insightful and constructive feedback on designs, including interactions, information architecture, content strategy, and overall alignment with business objectives and user needs, fostering a culture of continuous improvement.

• Conduct and synthesize user research, employing various methodologies to gather actionable insights that directly inform and shape design decisions, validating hypotheses and user assumptions.

• Collaborate closely with development teams to ensure meticulous design fidelity, seamless implementation, and adherence to accessibility standards, bridging the gap between design and engineering.

• Proactively research and understand current design and technology trends, critically assessing their relevance and potential application to recommended client solutions, driving innovation.

• Explore and leverage AI-powered design tools and workflows, staying abreast of emerging technologies and experimenting with new approaches to enhance creativity, efficiency, and the overall impact of design solutions.

📝 Enhancement Note: The responsibilities highlight a blend of core UX/UI design tasks with a significant emphasis on client-facing communication, strategic thinking, and the adoption of emerging technologies like AI in design. This indicates a need for a candidate who can not only execute design tasks but also articulate their value and influence strategic product direction within client engagements.

🎓 Skills & Qualifications

Education:

Experience:

• 3-5 years of professional design experience, ideally within a consulting or agency environment, demonstrating a strong understanding of client-facing project lifecycles and demands.

Required Skills:

• Product Strategy: Demonstrated ability to understand and contribute to overarching product vision and strategy.

• Heuristic Analysis: Proficiency in evaluating user interfaces against established usability principles.

• Information Architecture: Skill in organizing and structuring content for clarity and ease of navigation.

• User Research: Experience in planning, conducting, and synthesizing user research to inform design decisions.

• User Interface (UI) Design: Expertise in creating visually appealing and functional user interfaces.

• Wireframing: Ability to create low-fidelity layouts to define structure and functionality.

• Prototyping: Proficiency in developing interactive prototypes to simulate user flows and test concepts.

• Usability Testing: Experience in planning and executing usability tests to identify design flaws and gather user feedback.

• Figma Proficiency: Required expertise in using Figma for design, prototyping, and collaboration.

• Visual Communication: Strong ability to convey design concepts and rationale effectively through visual mediums.

Preferred Skills:

• Developer-Ready Assets/UI Components: Experience in creating design assets and components that are easily consumable by development teams.

• User Research Tools: Familiarity with tools such as Optimal Workshop, UserTesting, or SurveyMonkey for conducting user research.

• Agile Product Development: Working knowledge of Agile methodologies and their application in product development lifecycles.

• WCAG & Accessibility Standards: Familiarity with Web Content Accessibility Guidelines (WCAG) and other accessibility standards.

• Customer Journey Mapping: Experience in visually representing the end-to-end customer experience.

• Persona Creation: Ability to develop detailed user personas based on research.

• Responsive Design: Experience designing for various screen sizes and devices.

📝 Enhancement Note: The requirement for Figma proficiency is explicit and critical. The "preferred" skills, particularly Agile, WCAG, and user research tools, are highly valuable for a consulting role aiming to deliver robust and compliant solutions. The emphasis on developer-ready assets suggests a need for a designer who understands the handoff process and can contribute to design system development.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Design Process Demonstration: Showcase a clear and well-articulated design process, from initial research and ideation through to final design and testing, highlighting problem-solving methodologies.

• Project Case Studies: Include detailed case studies for 2-3 significant projects that demonstrate your ability to tackle complex design challenges, user needs, and business objectives.

• Figma Work Samples: Feature prominent examples of your work created in Figma, illustrating your proficiency in its various features for wireframing, prototyping, and UI design.

• Cross-Functional Collaboration Examples: If possible, include examples or descriptions of how you have collaborated with developers, researchers, product managers, and clients to bring designs to life.

Process Documentation:

• Problem Definition & Research Synthesis: Clearly outline how you define design problems and synthesize research findings into actionable insights that drive design strategy.

• Iterative Design & Prototyping: Demonstrate your approach to iterative design, including how you use wireframes and prototypes to test concepts and gather feedback for refinement.

• Accessibility Integration: Showcase how accessibility considerations (e.g., WCAG compliance) are integrated into your design process from the outset.

• Client Communication & Rationale: Provide examples or descriptions of how you communicate design rationale and present solutions to clients and stakeholders.

📝 Enhancement Note: The explicit requirement for a portfolio link with the application underscores its importance. The portfolio should not just be a gallery of work but a narrative that explains the "why" behind each design decision, the process followed, and the impact achieved, especially within a consulting context where client value is paramount.

💵 Compensation & Benefits

Salary Range:

Benefits:

• Comprehensive Health Coverage: Includes medical, dental, and vision insurance.

• Generous Paid Time Off (PTO): Ample leave for vacation, sick days, and personal time.

• Disability Insurance: Protection against loss of income due to illness or injury.

• Paid Family Leave: Support for new parents and those caring for family members.

• Learning & Development Programs:

  • Certification and tuition support for professional growth.
  • Access to digital on-demand learning courses.
  • Structured mentorship programs.
  • Defined skill development paths.

• Modern Health: A mental health and well-being platform offering 1:1 care, group sessions, and self-serve resources.

• Carrot Fertility: Inclusive fertility and family-forming coverage for various paths to parenthood, with potential employer-sponsored funds.

• Fringe Stipend Program: A company-paid lifestyle stipend for personalized benefits (e.g., streaming services, student loan repayment, fitness).

• Employee Resource Groups (ERGs): Opportunities to join committees focused on diversity, inclusion, and belonging.

• Philanthropic Partnerships: Opportunities for community engagement and pro-bono projects.

• 401(k) Matching: Generous employer match with no vesting period to support retirement savings.

Working Hours:

• Standard full-time working hours are expected, typically around 40 hours per week. While a hybrid arrangement is in place, flexibility may be offered based on client needs and project demands, with the expectation of availability during core business hours for collaboration.

📝 Enhancement Note: The salary range is a broad estimate for a Senior Designer in a major US city within the consulting sector. Actual compensation will depend on specific experience, interview performance, and negotiation. The extensive benefits package highlights CapTech's commitment to employee well-being, professional development, and work-life integration, which are significant draws for experienced professionals.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology Consulting, Digital Transformation, Custom Software Development. CapTech operates within a competitive landscape, advising Fortune 100 companies, mid-sized enterprises, and government agencies on leveraging technology for business advantage. This implies a culture focused on innovation, client success, and continuous adaptation to evolving technological landscapes.

Company Size: CapTech is a significant player, likely falling into the "Large" or "Very Large" category based on typical consulting firm structures, employing hundreds or thousands of professionals across multiple locations. This size offers opportunities for diverse project exposure and career mobility.

Founded: Founded with a vision to build lasting relationships through technology, CapTech has grown into an established firm. Its founding principles likely emphasize client partnership, expertise, and a commitment to delivering tangible results.

Team Structure:

• CX Team Specialization: The role is within the Customer Experience (CX) team, suggesting a specialized group focused on user-centric design, digital strategy, and client-facing solutions. This team likely comprises interaction designers, UX researchers, content strategists, and potentially front-end developers.

• Cross-Functional Collaboration: Senior designers are expected to collaborate extensively with other CapTech practice areas (e.g., strategy, data analytics, development) and directly with client teams.

• Reporting Hierarchy: Typically, senior designers report to a Design Lead, Manager, or Director within the CX practice, with project-specific reporting lines to Engagement Managers or Project Leads.

Methodology:

• Data-Driven Design: Emphasis on using data from user research, analytics, and performance metrics to inform design decisions and measure impact.

• Agile & Iterative Processes: Adoption of agile methodologies for project management, allowing for flexibility, rapid iteration, and continuous feedback loops.

• Client-Centric Approach: Designing solutions tailored to specific client business goals, user bases, and technical constraints.

Company Website: https://www.captechconsulting.com/

📝 Enhancement Note: CapTech's consulting nature means the culture is likely fast-paced, client-focused, and values expertise and collaboration. The CX team's focus suggests a strong emphasis on user empathy and delivering measurable business outcomes through design.

📈 Career & Growth Analysis

Operations Career Level: This is a "Senior" level role, indicating a need for seasoned professionals with a solid track record and the ability to work with some supervision but also to guide junior team members. Responsibilities include not only execution but also strategic input, client communication, and potentially contributing to practice development.

Reporting Structure: The Senior Interaction / Product Designer will likely report to a Design Manager or Director within the Customer Experience practice. They will collaborate closely with project managers, client stakeholders, and other design and development team members.

Operations Impact: The role's impact is significant, directly influencing the user experience of digital products that drive client business outcomes. This involves translating business objectives into intuitive, effective, and accessible interfaces that enhance user engagement, satisfaction, and conversion rates, thereby contributing to client ROI and CapTech's reputation.

Growth Opportunities:

• Leadership Development: Potential to move into Lead Designer, Design Manager, or Practice Lead roles, focusing on team management, client strategy, and business development.

• Specialization: Opportunity to deepen expertise in specific areas such as UX research, accessibility, design systems, or emerging technologies like AI in design.

• Cross-Practice Mobility: Possibility to move into related roles or projects within CapTech's broader technology consulting offerings.

• Continuous Learning: Access to CapTech's extensive L&D programs, certifications, and industry conferences to stay at the forefront of design and technology trends.

📝 Enhancement Note: The "Senior" title implies a path towards leadership and greater strategic influence. CapTech's consulting model is well-suited for individuals who thrive on diverse projects and continuous learning, offering a clear growth trajectory within design and potentially broader technology consulting.

🌐 Work Environment

Office Type: CapTech operates with a hybrid model. Employees are expected to work onsite at client locations or CapTech offices as needed, with remote work permitted when compatible with client and company needs. This model balances the benefits of in-person collaboration and client interaction with the flexibility of remote work.

Office Location(s): The primary listed location is Salt Lake City, UT, USA. CapTech has multiple offices across the United States, enabling potential project assignments at various client sites or CapTech hubs.

Workspace Context:

• Collaborative Spaces: Expect environments that facilitate team collaboration, client meetings, and focused individual work, typical of consulting firms. This includes meeting rooms, project war rooms, and potentially open-plan or dedicated desk areas.

• Technology & Tools: Access to standard office technology, high-speed internet, and the necessary software (including Figma) to perform design duties effectively.

• Team Interaction: Opportunities for regular interaction with design peers, cross-functional teams, and client counterparts, fostering a dynamic and communicative work setting.

Work Schedule: Standard full-time hours (approx. 40/week) are expected, with potential for extended hours depending on project deadlines and client demands. The hybrid nature allows for some flexibility in structuring the work week, balancing in-office days with remote work.

📝 Enhancement Note: The hybrid model is key here. Candidates should be comfortable with travel to client sites or CapTech offices as required, understanding that "remote" is not the default but a component of a flexible arrangement designed to meet project and business needs.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio link for qualifications and design experience.

• Portfolio Presentation & Discussion: An interview where you will present 1-2 key projects from your portfolio, explaining your process, rationale, and outcomes. Expect in-depth questions about your design decisions, problem-solving approach, and collaboration style.

• Skills Assessment: Potential exercises or case studies focused on interaction design, problem-solving, or conceptual thinking, possibly involving Figma.

• Behavioral & Cultural Fit Interviews: Discussions to assess your communication skills, ability to work in a consulting environment, collaboration style, and alignment with CapTech's values.

• Final Round: May involve interviews with senior leadership or key stakeholders.

Portfolio Review Tips:

• Curate Strategically: Select projects that best showcase your senior-level capabilities, problem-solving skills, and experience with complex digital products. Prioritize quality over quantity.

• Tell a Story: For each project, clearly articulate the problem, your role, the process you followed (research, ideation, design, testing), the key decisions made, and the measurable outcomes or impact.

• Highlight Figma Expertise: Ensure your Figma work is clearly presented, demonstrating advanced usage for prototyping, component libraries, and design system contributions.

• Demonstrate Process: Make your design process transparent. Show early-stage work (sketches, wireframes) alongside polished UI designs.

• Quantify Impact: Wherever possible, use metrics or qualitative feedback to demonstrate the success of your designs.

Challenge Preparation:

• Understand Consulting Context: Be prepared to discuss how you adapt your design process to client constraints, tight deadlines, and diverse stakeholder needs.

• Practice Articulation: Rehearse explaining your design decisions clearly and concisely, especially for your portfolio projects. Focus on the "why" behind your choices.

• Figma Warm-up: Ensure you are comfortable and proficient with Figma's core features and collaborative tools.

• Accessibility Focus: Be ready to discuss your understanding and application of WCAG guidelines.

📝 Enhancement Note: The portfolio is critical for this role. Candidates must be prepared to walk through their work comprehensively, demonstrating not just aesthetic skills but also strategic thinking, problem-solving capabilities, and a deep understanding of the user-centered design process within a consulting framework.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Required for wireframing, prototyping, UI design, and collaborative design. Proficiency is essential.

• Prototyping Tools: While Figma is primary, familiarity with other prototyping tools may be beneficial.

• Design System Tools: Experience contributing to or working within design systems.

Analytics & Reporting:

• User Research Tools: Familiarity with platforms like UserTesting, Optimal Workshop, and SurveyMonkey is a plus for conducting and synthesizing user research.

• Analytics Platforms (Conceptual Understanding): While not a direct requirement, understanding how designers use data from tools like Google Analytics, Adobe Analytics, or similar platforms to inform design decisions is valuable.

CRM & Automation:

• While not directly listed as a requirement for this design role, an understanding of how user interfaces interact with backend systems, CRMs, or marketing automation platforms can be beneficial in a consulting context.

📝 Enhancement Note: Figma is the non-negotiable tool. The emphasis on user research tools and conceptual understanding of analytics highlights the data-informed approach CapTech expects.

👥 Team Culture & Values

Operations Values:

• Client Success: A primary focus on delivering exceptional value and outcomes for clients through technology and strategic consulting.

• Collaboration: Emphasis on teamwork, knowledge sharing, and working effectively across diverse teams and disciplines.

• Innovation & Curiosity: Encouraging continuous learning, exploration of new technologies (like AI in design), and creative problem-solving.

• Excellence & Quality: Commitment to high standards in all aspects of work, from design execution to client communication.

• Diversity & Inclusion: Fostering an environment where diverse perspectives are valued and integrated into daily operations and decision-making.

Collaboration Style:

• Cross-Functional Integration: Designers are expected to work seamlessly with researchers, developers, strategists, and project managers, both internally and with client teams.

• Constructive Feedback Culture: An environment where giving and receiving insightful, constructive feedback is encouraged to improve designs and processes.

• Knowledge Sharing: Active participation in sharing best practices, learnings, and insights through internal forums, presentations, or mentorship.

📝 Enhancement Note: CapTech's culture likely mirrors that of many successful consulting firms: highly professional, client-centric, collaborative, and driven by a pursuit of excellence and innovation. The emphasis on DEI is also a significant aspect of their stated values.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Multiple Projects: As a consultant, you will likely manage simultaneous projects with competing deadlines and priorities. Developing strong time management and prioritization skills is key.

• Navigating Client Environments: Adapting to different client cultures, stakeholder preferences, and technical constraints requires flexibility and strong interpersonal skills.

• Translating Complex Requirements: Synthesizing often ambiguous client needs into clear, actionable design solutions.

• Staying Ahead of Trends: Continuously learning and integrating new design methodologies, tools (like AI in design), and technologies to provide cutting-edge solutions.

Learning & Development Opportunities:

• Skill Advancement: Access to extensive training programs, certifications, and workshops to deepen expertise in interaction design, product strategy, and emerging design technologies.

• Industry Exposure: Opportunities to work on diverse projects across various industries, broadening your portfolio and understanding of different business challenges.

• Mentorship & Leadership: Formal mentorship programs and clear pathways for career progression into leadership roles within the design practice.

📝 Enhancement Note: The primary challenge will be the dynamic and often demanding nature of consulting work. Growth opportunities are robust, tied to CapTech's commitment to professional development and career pathing for its employees.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to translate complex business requirements into a simple, intuitive user interface. What was your process?"

• "How do you approach user research to inform your design decisions, especially when faced with limited time or resources?"

• "Walk us through a project in your portfolio where you significantly influenced the product strategy through your design insights."

• Preparation: Be ready to detail your problem-solving methodology, research techniques, and how you connect design to business objectives.

Company & Culture Questions:

• "What interests you about CapTech and our approach to consulting and customer experience?"

• "How do you approach collaboration with developers and other non-design team members?"

• "Describe your experience with accessibility standards (WCAG) and how you ensure designs are inclusive."

• Preparation: Research CapTech's values, recent projects, and industry standing. Be prepared to discuss your experience with Agile, collaboration, and accessibility.

Portfolio Presentation Strategy:

• Focus on Impact: For each case study, clearly articulate the problem, your specific contributions, the design decisions made, and the resulting business or user impact.

• Showcase Figma Proficiency: Be ready to demonstrate specific Figma features used in your projects (e.g., component libraries, prototyping flows, collaboration features).

• Explain Your 'Why': Clearly articulate the rationale behind your design choices, linking them back to user needs and business goals.

• Be Prepared for Questions: Anticipate questions about your process, challenges faced, and how you would handle hypothetical scenarios.

📝 Enhancement Note: Interviews will likely assess not only design skills but also consulting aptitude, communication effectiveness, and the ability to thrive in a client-facing, project-driven environment.

📌 Application Steps

To apply for this Senior Interaction / Product Designer position:

• Submit your application through the provided link on SmartRecruiters.

• Portfolio Customization: Ensure your online portfolio is up-to-date, easily navigable, and prominently features 2-3 of your strongest projects that align with the job description's requirements, especially highlighting your Figma skills and process.

• Resume Optimization: Tailor your resume to emphasize your 3-5 years of experience in interaction/product design, consulting or agency background, proficiency in Figma, and experience with user research, prototyping, and accessibility. Use keywords from the job description.

• Interview Preparation: Practice articulating your design process, key project details, and problem-solving approaches. Prepare specific examples for behavioral questions related to collaboration, client interaction, and handling challenges.

• Company Research: Thoroughly research CapTech Consulting, its values, recent work, and its approach to Customer Experience and technology consulting to demonstrate genuine interest and cultural fit.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.