Senior Design Consultant (UX/UI)

📍 Job Overview

Job Title: Senior Design Consultant (UX/UI)

Company: Sopra Steria

Location: Via Mario Bianchini, 00142 Roma RM, Italy

Job Type: Full-time

Category: User Experience (UX) / User Interface (UI) Design Operations

Date Posted: 2026-09-21

Experience Level: 2-5 years

Remote Status: Hybrid

🚀 Role Summary

• Design and implement intuitive, functional, and engaging digital solutions that address complex user and business challenges.

• Lead the transformation of digital products, omni-channel experiences, and services with a strong focus on user needs and business objectives.

• Collaborate within a multidisciplinary innovation and design team, working closely with UX/UI designers, service designers, developers, and business analysts.

• Ensure a consistent, usable, and creative experience across all digital touchpoints, directly impacting user satisfaction and business success.

📝 Enhancement Note: This role is positioned within Sopra Steria Next, the consulting arm of Sopra Steria, indicating a focus on client-facing projects and strategic digital transformation initiatives. The emphasis on "shaping seamless digital experiences" and transforming "complex challenges into intuitive digital solutions" highlights the strategic and problem-solving nature of the role, requiring not just design execution but also strategic thinking and process integration.

📈 Primary Responsibilities

• UX Design & Process Analysis: Actively participate in discovery and solution definition phases by analyzing processes, mapping user experiences, and designing user journeys, flows, and information architectures. Translate business insights and user needs into coherent, effective, and value-driven experiences, with a key role for benefit measurement.

• Wireframing & Prototyping: Create wireframes and prototypes of varying fidelity using industry-standard tools (Figma, Sketch, Adobe XD) to explore solutions, facilitate stakeholder discussions, and support validation and testing activities.

• Cross-functional Collaboration: Engage with multidisciplinary teams (business analysis, development, design) and clients to contribute to design dialogues, share design decisions, and ensure alignment on project objectives and deliverables.

• User-Centered Design Application: Apply a user-centered approach as a tool for analysis and decision-making, integrating user needs, business goals, process constraints, and technological feasibility. Utilize qualitative and quantitative insights to prioritize, guide design choices, and contribute to effective experience design.

• Accessibility Integration: Incorporate accessibility principles and inclusive design practices into the design process, ensuring experiences are usable by a diverse range of users.

• User Interface (UI) Design: Develop harmonious, intuitive, and responsive digital and conversational interfaces, focusing on visual hierarchy, micro-interactions, and experience consistency, while adhering to brand guidelines and quality standards. Translate business requirements and functional objectives into coherent visual or conversational solutions aligned with user needs.

• Design System Development & Utilization: Utilize and contribute to modular design systems, including UI Kits, reusable component libraries, and visual guidelines, to ensure consistency and scalability across all digital touchpoints.

• Design Handoff: Facilitate and contribute to the definition of effective handoff processes to development teams, integrating visual specifications, behavioral notes, and functional requirements.

• Continuous Improvement & Innovation: Maintain curiosity about digital design evolution, emerging technologies, and industry best practices to foster and contribute to the advancement of work processes and methodologies.

📝 Enhancement Note: The responsibilities detail a comprehensive UX/UI design lifecycle, from strategic discovery and process analysis to detailed UI implementation and handoff. The emphasis on "benefit measurement," "value-driven experiences," and "business insights" suggests a strong connection to business outcomes, typical of a consulting role. The inclusion of "accessibility," "design systems," and "continuous improvement" points towards modern, best-practice design methodologies.

🎓 Skills & Qualifications

Education: Bachelor's degree in Design, Human-Computer Interaction (HCI), Communication Interfaces, or a related field.

Experience: Proven experience (2+ years) in UX/UI design for digital products (web/mobile), preferably within a consulting environment or for financial services clients. Experience working in Agile/Scrum teams or design sprints is also required.

Required Skills:

• Solid knowledge of Design Thinking methodologies and principles of Product, Service, and/or Experience Design.

• Professional proficiency in at least one visual design tool: Figma, Sketch, Adobe XD, Photoshop, Illustrator, etc.

• Strong understanding of experience design principles and the ability to create wireframes and user flows.

• Aptitude for leveraging data to enhance a user-centered design approach, balancing qualitative and quantitative evidence.

• Knowledge of accessibility standards and inclusive design practices.

• Experience working in Agile/Scrum teams and/or design sprints.

• Excellent communication and teamwork skills with a collaborative mindset.

• Portfolio showcasing a range of product, service, or experience design projects with a clear focus on underlying business models. Preferred Skills:

• Experience in financial services contexts (banks, insurance, payment services, Fintech).

• Experience in consulting environments or on complex multi-stakeholder projects.

• Familiarity with design systems and component libraries.

• Basic understanding of software development processes and collaboration with technical teams.

📝 Enhancement Note: The experience requirement specifies "2+ years" and explicitly mentions consulting or financial services as preferred environments, aligning with the company's profile and the role's potential client base. The emphasis on a portfolio that demonstrates "underlying business models" is a critical differentiator for consulting roles, indicating a need to show not just design execution but also strategic business understanding.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a diverse range of UX/UI design projects, including web and mobile applications.

• Clearly articulate the problem statement, your role, the design process, and the final solution for each project.

• Demonstrate a strong understanding of user-centered design principles and how they were applied.

• Highlight your ability to translate business requirements and user needs into effective design solutions.

• Include examples of wireframes, user flows, interactive prototypes, and final UI designs.

• Present case studies that illustrate your problem-solving skills and design thinking methodology.

• Show evidence of collaboration with cross-functional teams and stakeholders.

• Demonstrate an understanding of how your designs contribute to business objectives and user satisfaction. Process Documentation:

• Document your design process, from initial research and ideation through to wireframing, prototyping, user testing, and final design handoff.

• Clearly outline the methodologies used (e.g., Design Thinking, Agile, user research techniques).

• Detail the tools and software employed at each stage of the design process.

• Explain how user feedback and data (qualitative and quantitative) were incorporated to inform design decisions.

• Illustrate how design systems and component libraries were utilized for consistency and scalability.

• Provide examples of how accessibility principles were integrated into your design workflow.

• Explain the handoff process to development teams and how you ensured design integrity.

📝 Enhancement Note: For a Senior Design Consultant role, a portfolio is crucial. It needs to go beyond just showcasing visual design; it must demonstrate strategic thinking, process mastery, and an understanding of business impact. The emphasis on "business models" and "value-driven experiences" in the responsibilities section directly informs these portfolio requirements.

💵 Compensation & Benefits

Salary Range: €35,000 - €43,000 annually.

Benefits:

• Smart Working Policy: Opportunity to adhere to the company's smart working policy, offering flexibility in work location.

• Professional Development: Continuous learning opportunities to deepen knowledge and develop skills.

• International Project Exposure: Work on national and international projects, expanding professional experience and global perspective.

• Career Advancement: Opportunity to significantly boost your career within a leading European IT services company.

• Inclusive Environment: Work within an inclusive, creative, and collaborative company culture.

Working Hours: 40 hours per week.

📝 Enhancement Note: The provided salary range of €35,000 - €43,000 annually for a Senior UX/UI Design Consultant in Rome is within the expected range for this experience level and location. This estimate is based on research of similar roles in Italy, considering the cost of living in Rome and Sopra Steria's market position. The benefits highlight flexibility, professional growth, and international exposure, which are attractive to senior-level consultants.

🎯 Team & Company Context

🏢 Company Culture

Industry: IT Services and Consulting, Digital Transformation. Sopra Steria operates as a major European technology player, focusing on consulting, digital services, and IT solutions. The company is recognized for supporting clients in their digital transformation journeys, aiming for tangible and sustainable benefits.

Company Size: Approximately 51,000 employees across ~30 countries, with around 1,200 employees in Italy. This indicates a large, established, and globally connected organization with significant resources and a broad market presence.

Founded: Sopra Steria was founded with a strong legacy in IT services, and its current structure reflects a commitment to innovation and client-centric solutions. The company's slogan, "The world is how we shape it," underscores a proactive and influential approach to digital transformation.

Team Structure:

• Design Team: Part of Sopra Steria Next, the consulting branch, this team is multidisciplinary, including UX/UI designers, service designers, business analysts, and developers.

• Reporting Structure: While not explicitly detailed, senior roles typically imply a reporting line to a Design Lead, Practice Manager, or Project Manager, with direct client interaction.

• Cross-functional Collaboration: High emphasis on collaboration with business analysis, development teams, and direct client engagement, fostering a holistic project approach.

Methodology:

• Data-Driven Design: Integration of qualitative and quantitative data to inform design decisions and measure impact.

• Agile/Scrum: Experience working within Agile frameworks and design sprints is expected, promoting iterative development and rapid feedback loops.

• User-Centered Design & Design Thinking: Core methodologies applied to ensure solutions are aligned with user needs and business objectives.

Company Website: https://www.soprasteria.com/

📝 Enhancement Note: Sopra Steria's positioning as a major European IT player with a dedicated consulting arm (Sopra Steria Next) suggests a client-focused culture that values strategic problem-solving and impactful digital solutions. The company size implies opportunities for diverse project experiences and career paths, while the emphasis on "shaping the world" points to a culture that encourages innovation and influence.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior Design Consultant role, signifying a mid-to-senior level position. It requires a solid foundation of 2-5 years of experience, coupled with the ability to lead design initiatives, contribute strategically, and collaborate effectively with diverse teams and clients. The role is expected to handle complex challenges and transform them into tangible digital solutions.

Reporting Structure: Senior Consultants typically report to a Design Lead, a Project Manager, or a specific Practice Manager within Sopra Steria Next. They are expected to work independently on assigned tasks while also contributing to team discussions and project strategy. Direct collaboration with clients is a key aspect of this role.

Operations Impact: The role's impact is centered on driving digital transformation for clients. By creating intuitive, functional, and engaging digital experiences, the Senior Design Consultant directly influences user satisfaction, adoption rates, and ultimately, the business success of Sopra Steria's clients. This involves translating business insights into value-driven solutions and ensuring that design choices align with underlying business models and objectives.

Growth Opportunities:

• Skill Specialization: Deepen expertise in specific areas like advanced UX research, service design, interaction design, or accessibility consulting.

• Leadership Development: Progress to roles such as Lead UX/UI Designer, Design Manager, or Principal Consultant, taking on greater project leadership and client management responsibilities.

• Cross-Disciplinary Learning: Gain exposure to broader consulting practices, business strategy, and technology implementation through diverse project engagements.

• Industry Expertise: Develop specialized knowledge within specific sectors, such as financial services, public sector, or energy, becoming a subject matter expert.

• Mentorship: Opportunity to mentor junior designers and contribute to the growth of the design practice within Sopra Steria.

📝 Enhancement Note: The "Senior" designation implies more than just execution; it suggests a need for strategic input, client-facing communication, and potentially mentoring junior team members. The growth opportunities are framed around developing specialized expertise and moving into leadership roles, typical for senior consultants in a large firm.

🌐 Work Environment

Office Type: The role is based in Rome, Italy, with a hybrid work arrangement. This suggests a blend of in-office collaboration and remote work, allowing for flexibility while maintaining team cohesion and client engagement.

Office Location(s): Via Mario Bianchini, 00142 Roma RM, Italy. This location in Rome provides a central hub for collaborative work, client meetings, and team interactions.

Workspace Context:

• Collaborative Environment: The company culture promotes an inclusive, creative, and collaborative atmosphere. The hybrid model likely supports structured in-office days for team meetings, workshops, and brainstorming sessions.

• Operations Tools & Technology: Access to industry-standard design tools (Figma, Sketch, Adobe XD), prototyping software, and collaboration platforms is expected. The company's IT infrastructure will support these needs.

• Team Interaction: Regular interaction with a multidisciplinary team of designers, developers, business analysts, and project managers, fostering a dynamic and knowledge-sharing environment.

Work Schedule: The standard work schedule is 40 hours per week, with flexibility offered through the company's smart working policy, accommodating the demands of consulting projects and individual work styles.

📝 Enhancement Note: The hybrid work arrangement in Rome offers a balance between structured office collaboration and personal flexibility. The emphasis on a "creative and collaborative environment" within Sopra Steria suggests that office days will likely be focused on team-based activities and client interactions.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your CV and portfolio to assess qualifications and alignment with the role's requirements.

• Technical Interview: Discussion focused on UX/UI design principles, your design process, tool proficiency, and case studies from your portfolio. Expect questions on problem-solving, user-centered design, and your approach to specific design challenges.

• Behavioral Interview: Assessment of your soft skills, teamwork capabilities, client interaction experience, and cultural fit with Sopra Steria's values. Questions may explore how you handle feedback, manage stakeholders, and contribute to a team.

• Case Study/Design Challenge: You may be asked to present a detailed walkthrough of a project from your portfolio, explaining your rationale, process, and outcomes. In some cases, a practical design exercise might be assigned.

• Final Interview: Potentially with senior management or a practice lead, focusing on strategic thinking, career aspirations, and overall fit for the Senior Consultant role.

Portfolio Review Tips:

• Curate Selectively: Choose 3-5 of your strongest projects that best represent your skills in UX/UI design, problem-solving, and business impact.

• Tell a Story: For each project, clearly articulate the problem, your role, the process you followed (research, ideation, wireframing, prototyping, testing), the challenges you faced, and the final outcomes. Quantify results where possible.

• Highlight Process: Emphasize your design thinking and user-centered methodologies. Show how you gathered insights, made decisions, and iterated based on feedback.

• Demonstrate Business Acumen: Clearly link your design solutions to business objectives and client needs. Show that you understand the commercial context of design.

• Visual Clarity: Ensure your portfolio is well-organized, visually appealing, and easy to navigate. Use high-quality mockups and prototypes.

• Tailor to the Role: While showcasing breadth, ensure at least one project strongly aligns with the type of work Sopra Steria does (e.g., digital transformation, financial services, complex systems).

Challenge Preparation:

• Understand the Context: If given a design challenge, take time to understand the brief, the target users, and the business goals. Ask clarifying questions.

• Structure Your Approach: Outline your steps, including research, ideation, sketching, wireframing, and prototyping. Explain your rationale at each stage.

• Focus on Process: Even if you can't complete a full design, demonstrating a robust and logical design process is key.

• Presentation Skills: Be prepared to articulate your thoughts clearly, concisely, and confidently. Practice presenting your work and design decisions.

📝 Enhancement Note: The interview process for a senior consulting role will heavily scrutinize not just design skills but also strategic thinking, problem-solving abilities, and client management potential. The portfolio review is critical; it must showcase the candidate's ability to deliver value and align design with business outcomes, not just aesthetics.

🛠 Tools & Technology Stack

Primary Tools:

• Wireframing & Prototyping: Figma, Sketch, Adobe XD are explicitly mentioned as required tools. Proficiency in at least one is essential.

• Visual Design: Photoshop, Illustrator are also listed, indicating a need for graphic design capabilities alongside UX/UI.

• Collaboration Platforms: Tools for team communication and project management (e.g., Jira, Confluence, Slack, Microsoft Teams) are likely used in an Agile/Scrum environment.

Analytics & Reporting:

• User Behavior Analysis: Tools like Google Analytics, Hotjar, or similar platforms may be used to gather quantitative insights on user interaction and identify areas for improvement.

• Data Analysis: Basic proficiency in data interpretation to inform design decisions, potentially using spreadsheets or basic data visualization tools.

CRM & Automation:

• While not explicitly mentioned for the designer, an understanding of how UX/UI designs integrate with CRM systems (like Salesforce) and marketing automation platforms might be beneficial for context on client-side implementations.

📝 Enhancement Note: The core tools are explicitly listed (Figma, Sketch, Adobe XD, Photoshop, Illustrator). The role requires proficiency in these, highlighting the hands-on nature of the design work. An understanding of how designs fit into broader digital ecosystems (analytics, CRM) is a plus for a consultant role.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A strong commitment to understanding and serving user needs as the primary driver of design decisions.

• Collaboration: Fostering an inclusive, creative, and supportive environment where teamwork and knowledge sharing are paramount.

• Innovation: Encouraging curiosity, embracing new technologies, and continuously seeking better ways to design and solve problems.

• Excellence: Striving for high quality in all aspects of design, from user experience to visual execution, and delivering tangible benefits to clients.

• Integrity & Professionalism: Maintaining high standards of ethical conduct and professional practice, especially in client interactions and project delivery.

Collaboration Style:

• Cross-functional Integration: Working seamlessly with business analysts, developers, and other stakeholders to achieve shared project goals.

• Constructive Feedback: Engaging in open dialogue, providing and receiving feedback constructively to improve designs and processes.

• Knowledge Sharing: Actively participating in team discussions, sharing insights, best practices, and learnings to elevate the collective expertise of the design team.

• Client Partnership: Building strong relationships with clients, understanding their business context, and acting as a trusted advisor on digital experience strategy.

📝 Enhancement Note: Sopra Steria's stated values emphasize collaboration, innovation, and user-centricity, which are critical for a consulting-focused design team. The collaborative style is expected to be proactive, with an emphasis on open communication and partnership both internally and with clients.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Stakeholder Needs: Effectively managing diverse stakeholder expectations and requirements from clients, business units, and technical teams, ensuring design solutions meet multiple objectives.

• Complex Project Environments: Navigating intricate business processes, legacy systems, and demanding project timelines often found in large-scale digital transformation projects.

• Rapid Technological Evolution: Staying abreast of the latest design trends, tools, and technologies to ensure solutions remain current and effective.

• Translating Abstract Concepts: Effectively translating complex business strategies and user needs into tangible, user-friendly digital experiences.

Learning & Development Opportunities:

• Advanced Design Methodologies: Opportunities to delve deeper into specialized areas like service design, interaction design, UX research, or design strategy through training and project work.

• Industry Certifications: Potential to pursue certifications relevant to UX, UI, Agile, or specific design tools.

• Mentorship Programs: Access to experienced consultants and design leaders who can provide guidance, career advice, and skill development support.

• Cross-Sector Exposure: Working on projects across different industries (e.g., Financial Services, Public Sector) to broaden understanding of diverse business challenges and user contexts.

📝 Enhancement Note: The challenges are typical for senior consultants working on large-scale digital transformation projects. The growth opportunities are framed around skill enhancement, leadership potential, and broad industry exposure, aligning with a career path within a large consulting firm.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex digital transformation project you worked on. What were the key challenges, your role, and how did your design strategy contribute to its success?" (Preparation: Focus on articulating a clear problem, your strategic approach, the process followed, and quantifiable outcomes. Highlight your ability to manage complexity and deliver business value.)

• "How do you balance the needs of different stakeholders (e.g., business, users, development) when designing a digital product? Can you provide an example?" (Preparation: Emphasize your communication skills, negotiation tactics, and user-advocacy. Use a case study where you successfully navigated conflicting requirements.)

• "Walk us through your process for designing a new feature for a mobile banking app, from initial concept to final design handoff." (Preparation: Detail your end-to-end design process, including user research, journey mapping, wireframing, prototyping, usability testing, and collaboration with developers. Mention specific tools and methodologies.) Company & Culture Questions:

• "What interests you about Sopra Steria and this Senior Design Consultant role specifically?" (Preparation: Research Sopra Steria's recent projects, values, and industry focus. Connect your skills and aspirations to their mission and the role's responsibilities.)

• "How do you approach collaborating with development teams? What is your experience with Agile/Scrum?" (Preparation: Highlight your experience in cross-functional teams, your understanding of development constraints, and your ability to facilitate smooth design handoffs. Showcase examples of successful collaboration.)

• "How do you measure the success of your designs? What KPIs do you typically focus on?" (Preparation: Discuss metrics like user satisfaction, task completion rates, conversion rates, engagement, and reduction in support tickets. Explain how you use data to inform design decisions and demonstrate ROI.) Portfolio Presentation Strategy:

• Structure Your Narrative: For each project, begin with the business problem or user need, your role and responsibilities, the design process, key decisions and rationale, and the final outcomes/impact.

• Highlight Your Process: Clearly explain why you made certain design choices. Show sketches, wireframes, user flows, prototypes, and final UI, explaining the evolution of the design.

• Quantify Impact: Where possible, use data and metrics to demonstrate the effectiveness of your designs. If direct metrics aren't available, discuss how you would measure success or what positive feedback you received.

• Engage Your Audience: Be prepared to answer questions about your work. Make it a conversation, not just a presentation. Show enthusiasm and passion for design.

• Address the "Senior" Aspect: Demonstrate leadership in your examples – how you drove decisions, mentored others, or managed complex stakeholder interactions.

📝 Enhancement Note: Interview questions will probe your strategic thinking, problem-solving capabilities, and ability to deliver value in a consulting context. Portfolio presentations are crucial for demonstrating your process, impact, and how you align design with business goals.

📌 Application Steps

To apply for this Senior Design Consultant (UX/UI) position:

• Submit your application, including your CV and a link to your online portfolio, through the provided application portal.

• Portfolio Customization: Ensure your portfolio prominently features projects that demonstrate your UX/UI expertise, problem-solving skills, and understanding of business impact, particularly in digital transformation or financial services contexts. Highlight your process and how you leverage user-centered design principles.

• Resume Optimization: Tailor your resume to highlight keywords from the job description, such as "UX Design," "UI Design," "Design Thinking," "Agile," "Figma," and "client consulting." Quantify your achievements and responsibilities where possible.

• Interview Preparation: Practice articulating your design process, explaining your project rationale, and discussing how you measure design success. Be ready to present case studies from your portfolio and answer behavioral questions related to teamwork and client interaction.

• Company Research: Familiarize yourself with Sopra Steria's services, company culture, and recent projects. Understand their approach to digital transformation and how the design team contributes to client success.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.