Senior Analyst – UX Design

📍 Job Overview

Job Title: Senior Analyst – UX Design

Company: Accelya Group

Location: Pune, Maharashtra, India

Job Type: Full-Time

Category: User Experience (UX) Design / Product Design Operations

Date Posted: 2026-04-23

Experience Level: Mid-Senior (5-10 years)

Remote Status: Hybrid

🚀 Role Summary

• Drive user-centered design initiatives by conducting comprehensive user research, including interviews, surveys, and usability testing, to derive actionable insights for product enhancements.

• Develop and deliver critical UX design artifacts such as user personas, user journey maps, wireframes, interactive prototypes, and high-fidelity mockups to visualize user flows and interface designs.

• Foster strong collaboration with cross-functional teams, including Product Management, Engineering, and stakeholders, to ensure that design solutions effectively address both user needs and overarching business objectives.

• Analyze user feedback, behavioral patterns, and product analytics to identify key areas for design improvement and iterate on existing features for enhanced user experience.

• Uphold and ensure consistency in design standards and guidelines across all user interfaces, maintaining brand integrity and a cohesive user experience across the product suite.

• Facilitate rigorous design reviews, providing and receiving constructive feedback to guarantee the delivery of high-quality, user-centric design outcomes.

• Proactively stay abreast of emerging UX design trends and best practices, championing the adoption of new methodologies and approaches to elevate design capabilities.

• Mentor and guide junior UX designers, fostering their professional development and contributing to a high-performing design team.

📝 Enhancement Note: While the core job title is "Senior Analyst – UX Design," the responsibilities and keywords suggest a role deeply embedded within Product Operations or GTM Operations, focusing on how UX design directly impacts user adoption, product performance, and ultimately, revenue enablement. The emphasis on user research, journey mapping, and cross-functional collaboration points to a critical role in translating user needs into product features that drive business outcomes.

📈 Primary Responsibilities

• Conduct in-depth user research methodologies, including qualitative (interviews, usability tests) and quantitative (surveys, analytics) approaches, to gather critical user insights.

• Create detailed user personas and user journey maps to represent target audiences and map out their interactions with the product, identifying pain points and opportunities.

• Develop low-fidelity wireframes and interactive prototypes to iterate on design concepts and gather early feedback from stakeholders and users.

• Produce high-fidelity mockups and design specifications that clearly communicate visual design, interaction patterns, and functional requirements to development teams.

• Collaborate closely with Product Managers to define product requirements, translate business needs into user-centric design solutions, and align on product roadmaps.

• Work hand-in-hand with Software Developers to ensure accurate implementation of designs, providing design support throughout the development lifecycle.

• Analyze user feedback, A/B test results, and product usage analytics to identify areas for UX optimization and drive data-informed design decisions.

• Maintain and evolve the design system and style guides, ensuring consistency in UI elements, typography, color palettes, and interaction behaviors across all platforms.

• Present design concepts, research findings, and usability test results to cross-functional teams and senior leadership, articulating design rationale and impact.

• Mentor junior designers, providing guidance on design thinking, user research techniques, and the use of design tools, contributing to team skill development.

📝 Enhancement Note: Given the "Senior Analyst" title and the responsibilities, this role likely involves significant data analysis and strategic input into product development cycles, aligning closely with GTM operations by ensuring the product meets market needs and drives user engagement. The mentoring aspect suggests a leadership potential within the UX function.

🎓 Skills & Qualifications

Education: Bachelor's degree in Human-Computer Interaction (HCI), Design, Psychology, Computer Science, or a related field, or equivalent practical experience.

Experience: 5-10 years of professional experience in User Experience (UX) Design, Product Design, or a similar role, with a proven track record of delivering user-centered design solutions.

Required Skills:

• Proficient in user research methodologies (interviews, surveys, usability testing, contextual inquiry).

• Expertise in creating user personas, user journey maps, wireframes, and interactive prototypes using industry-standard tools (e.g., Figma, Sketch, Adobe XD).

• Strong understanding of interaction design principles and information architecture.

• Experience with high-fidelity mockups and visual design execution.

• Demonstrated ability to collaborate effectively with cross-functional teams (Product Management, Engineering, Marketing).

• Skilled in analyzing user feedback and product analytics to inform design decisions.

• Experience in maintaining and applying design standards and style guides.

• Excellent communication, presentation, and interpersonal skills, with the ability to articulate design rationale clearly.

Preferred Skills:

• Experience within the airline industry or related B2B SaaS environments.

• Familiarity with Agile/Scrum development methodologies.

• Knowledge of accessibility standards (WCAG).

• Experience with design systems and their implementation.

• Proficiency in advanced analytics tools for user behavior tracking.

• Familiarity with front-end development concepts (HTML, CSS, JavaScript) to better understand technical constraints.

📝 Enhancement Note: The "Senior Analyst" title in a UX context often implies a need for strong analytical skills, particularly in interpreting user data and translating it into actionable design strategies, which is a key component of effective GTM operations. The 5-10 year experience range is typical for senior individual contributors who can operate autonomously and mentor others.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing a range of UX design projects, demonstrating expertise across the entire design lifecycle from research to final UI.

• Case studies that clearly articulate the problem statement, your role, the design process followed, user research conducted, design solutions, and quantifiable outcomes.

• Evidence of user research methodologies employed and how insights directly influenced design decisions and product improvements.

• Examples of wireframes, user flows, interactive prototypes, and high-fidelity mockups, showcasing proficiency with design tools and a strong understanding of usability principles.

Process Documentation:

• Demonstrated ability to document design processes, including user research plans, usability testing protocols, and design review outcomes.

• Experience in contributing to or maintaining design system documentation, ensuring consistency and scalability.

• Ability to articulate the process for translating business requirements and user needs into design specifications.

📝 Enhancement Note: For a Senior Analyst role, the portfolio should not just showcase finished products but the process and analytical thinking behind them. Emphasizing how user insights were leveraged to drive business objectives and improve key metrics (like conversion rates, user engagement, or task completion) will be crucial.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a Senior UX Analyst with 5-10 years of experience in Pune, India, the estimated annual salary range is ₹1,200,000 - ₹2,000,000. This range considers the cost of living in Pune, the specialized nature of UX design, and the seniority of the role within a company like Accelya.

Benefits:

• Comprehensive health insurance coverage for employees and dependents.

• Paid time off (PTO), including vacation days, sick leave, and national holidays.

• Retirement savings plan/provident fund contributions.

• Opportunities for professional development, including training, workshops, and conference attendance.

• Access to advanced design tools and technologies.

• Potential for performance-based bonuses or incentives.

• Hybrid work model offering flexibility.

Working Hours: Standard full-time working hours, typically 40 hours per week, with flexibility often provided to accommodate project needs and personal work-life balance, especially within a hybrid setup.

📝 Enhancement Note: The salary estimate is based on aggregated data for senior UX/Product Design roles in India, specifically in major tech hubs like Pune. It accounts for the specified experience level and the hybrid work arrangement, which can sometimes command a slight premium. This range is intended as a guideline and actual compensation may vary based on specific skills, interview performance, and final negotiation.

🎯 Team & Company Context

🏢 Company Culture

Industry: Air Transport Technology / SaaS. Accelya operates within a critical B2B sector, providing essential financial and commercial solutions for airlines. This industry demands precision, reliability, and innovation to support complex global operations.

Company Size: Accelya is a significant player in its niche, likely employing hundreds to a few thousand individuals globally, indicating a structured organization with established processes but still agile enough for innovative design initiatives.

Founded: Accelya has a history of over 40 years, suggesting a stable company with deep industry expertise and a long-term vision, aiming to evolve with the digital transformation of the air transport industry.

Team Structure:

• The UX Design team is likely part of a larger Product or Technology department, potentially with specialized roles focusing on research, interaction design, and visual design.

• Reporting structure will likely be to a UX Design Lead, Head of Product Design, or potentially a Product Manager, depending on the specific organizational setup.

Methodology:

• Data-driven decision-making, leveraging user research and analytics to inform design strategy and product iterations.

• Agile and iterative design processes, emphasizing rapid prototyping and feedback loops.

• Focus on user-centricity, ensuring that the needs and experiences of airline users are at the forefront of all design efforts.

• Emphasis on continuous improvement and innovation to address the evolving challenges of the air transport industry.

Company Website: https://www.accelya.com/

📝 Enhancement Note: Accelya's long history and focus on the airline industry suggest a culture that values stability and deep domain expertise, while its stated commitment to "digital transformation" indicates an openness to modern design practices and innovation. The "partner for change" slogan highlights a proactive approach to industry challenges.

📈 Career & Growth Analysis

Operations Career Level: Senior Analyst (UX Design). This level typically signifies an individual contributor role with significant autonomy and expertise. The incumbent is expected to handle complex design challenges independently, contribute strategically to product direction, and mentor junior team members. It bridges the gap between mid-level and lead positions.

Reporting Structure: The Senior Analyst will likely report to a Design Manager, Head of UX, or a senior Product Manager. They will collaborate extensively with peers in Product Management, Engineering, and potentially GTM functions.

Operations Impact: This role has a direct impact on the user adoption and satisfaction of Accelya's SaaS products. By ensuring intuitive and efficient user experiences, the Senior Analyst contributes to higher customer retention, reduced support costs, and improved market competitiveness – all key drivers of revenue growth and operational efficiency.

Growth Opportunities:

• Specialization: Deepen expertise in specific areas of UX, such as user research, interaction design, or information architecture, potentially leading to specialist roles.

• Leadership: Progress into a UX Design Lead or Manager role, taking on greater responsibility for team management, strategic planning, and project oversight.

• Cross-functional: Transition into Product Management or GTM Operations roles, leveraging a deep understanding of user needs and product design to drive broader business strategies.

• Industry Expertise: Become a recognized expert in UX for the airline industry, contributing to thought leadership and industry best practices.

📝 Enhancement Note: The "Analyst" part of the title, combined with UX responsibilities, suggests a strong emphasis on data-informed design and the ability to quantify the impact of design decisions. This aligns well with operations roles that focus on measurable outcomes and efficiency.

🌐 Work Environment

Office Type: Hybrid. This indicates a blend of remote work and in-office presence, offering flexibility while maintaining opportunities for in-person collaboration.

Office Location(s): Pune COE, India. This location is a significant technological hub in India, suggesting access to a strong talent pool and modern infrastructure.

Workspace Context:

• The hybrid model allows for focused individual work at home and collaborative sessions, brainstorming, and team-building activities in the office.

• The office environment is likely equipped with modern design tools, collaborative spaces, and the necessary technology to support seamless hybrid work.

• Opportunities for regular interaction with UX peers, product teams, and engineering staff, fostering a dynamic and collaborative work atmosphere.

Work Schedule: Typically 40 hours per week, with flexibility to manage workload and balance personal commitments. This schedule allows for dedicated time for design tasks, research, and collaboration, aligning with typical project timelines and release cycles.

📝 Enhancement Note: A hybrid work environment for a UX role is ideal, balancing the need for focused individual work with the benefits of in-person collaboration for brainstorming and feedback. This setup is common in tech companies and supports efficient operations by optimizing employee well-being and productivity.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will review applications and conduct a brief phone screen to assess general qualifications, experience, and cultural fit.

• Portfolio Presentation: Candidates will be asked to present a selection of their work, focusing on 2-3 key projects that best demonstrate their skills and experience relevant to Accelya's needs. Be prepared to discuss your design process, research methodologies, and the impact of your work.

• Technical/Design Interview: This may involve a design challenge (e.g., a whiteboard exercise, a take-home assignment, or a live critique of a design) and in-depth questions about UX principles, research techniques, and problem-solving approaches.

• Cross-functional Interviews: Conversations with Product Managers, Developers, and potentially other stakeholders to assess collaboration skills, communication style, and alignment with team dynamics.

• Final Interview: A meeting with senior leadership or the hiring manager to discuss overall fit, career aspirations, and finalize the offer.

Portfolio Review Tips:

• Curate Wisely: Select projects that showcase your end-to-end UX process, highlighting your problem-solving abilities and impact. Prioritize quality over quantity.

• Tell a Story: For each project, clearly articulate the business problem, user needs, your specific role and contributions, design decisions made (and why), research insights, iteration process, and quantifiable results/outcomes.

• Emphasize Data & Impact: Showcase how you used user data and analytics to drive design decisions and what measurable improvements your designs achieved (e.g., increased conversion rates, reduced task completion time, higher user satisfaction scores).

• Demonstrate Collaboration: Highlight instances where you successfully collaborated with cross-functional teams, managed stakeholder feedback, and navigated design challenges.

• Be Prepared for the "Why": Be ready to explain the rationale behind every design choice and process step.

Challenge Preparation:

• Understand the Context: If given a take-home challenge, thoroughly research Accelya, its products, and the airline industry to inform your approach.

• Focus on Process: For live exercises, think out loud, clearly explain your thought process, and demonstrate your ability to work through a problem systematically.

• Time Management: Be mindful of time constraints and prioritize key aspects of the challenge. It’s better to thoroughly address core elements than superficially cover everything.

• Presentation Clarity: Practice presenting your work and ideas concisely and effectively, using visuals where appropriate.

📝 Enhancement Note: The emphasis on portfolio review and design challenges for a UX role is standard. For this "Senior Analyst" position, the hiring team will likely be looking for evidence of analytical rigor in design, a clear understanding of how UX impacts business metrics, and the ability to mentor others.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma, Sketch, Adobe XD, InVision (or similar industry-standard tools for wireframing, prototyping, and high-fidelity mockups).

• User Research & Testing: UserTesting.com, Maze, Hotjar, SurveyMonkey, Google Forms, Qualtrics (for conducting usability tests, surveys, and gathering feedback).

• Collaboration & Project Management: Jira, Confluence, Asana, Trello (for tracking design tasks, managing workflows, and collaborating with development teams).

Analytics & Reporting:

• Google Analytics, Adobe Analytics, Mixpanel, Amplitude (for analyzing user behavior, tracking key metrics, and understanding product performance).

CRM & Automation:

• While not directly a CRM role, understanding how CRM systems (e.g., Salesforce) and marketing automation platforms interact with user experience and product adoption can be beneficial.

📝 Enhancement Note: Proficiency in design and prototyping tools is fundamental. Experience with analytics platforms is crucial for a "Senior Analyst" role to quantify design impact. Familiarity with project management tools underscores the collaborative and process-oriented nature of the position.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving the needs of airline users, ensuring that every design decision prioritizes user experience and value.

• Data-Driven Innovation: Utilizing user research, analytics, and feedback to inform design strategies and drive continuous improvement, fostering a culture of evidence-based decision-making.

• Collaboration & Transparency: Open communication and strong partnerships with Product, Engineering, and other GTM teams to ensure alignment and successful product delivery.

• Excellence & Quality: A dedication to producing high-quality, polished, and effective design solutions that meet rigorous standards.

• Adaptability & Continuous Learning: Embracing change, staying current with evolving UX trends and technologies, and fostering a growth mindset within the team.

Collaboration Style:

• Cross-functional Partnership: Actively engaging with Product Managers, Developers, and other stakeholders throughout the product development lifecycle, fostering a shared understanding of goals and challenges.

• Feedback-Oriented: Encouraging a culture where constructive feedback is regularly exchanged, leading to stronger design outcomes and professional growth.

• Knowledge Sharing: Proactively sharing insights, best practices, and learnings within the design team and across departments to elevate the overall UX maturity of the organization.

📝 Enhancement Note: The emphasis on "User-Centricity" and "Data-Driven Innovation" aligns directly with the core principles of effective Revenue Operations and GTM Strategy, where understanding customer behavior and measuring impact are paramount.

⚡ Challenges & Growth Opportunities

Challenges:

• Translating Complex Needs: The primary challenge will be understanding and translating the intricate financial and commercial processes of the airline industry into intuitive and user-friendly digital experiences.

• Balancing Stakeholder Needs: Effectively mediating between diverse stakeholder requirements (users, product, engineering, business objectives) to arrive at optimal design solutions.

• Driving Adoption of New Designs: Ensuring that new UX improvements and features are effectively adopted by users and contribute to desired business outcomes.

• Keeping Pace with Technology: Continuously adapting to new design tools, methodologies, and evolving user expectations in the fast-paced tech landscape.

Learning & Development Opportunities:

• Specialized UX Training: Access to advanced training in areas like UX research, interaction design, accessibility, or UX strategy.

• Industry Conferences: Opportunities to attend relevant UX and airline industry conferences to gain insights and network.

• Mentorship Programs: Formal or informal mentorship opportunities with senior design leaders or product strategists.

• Exposure to B2B SaaS: Gaining deep expertise in designing for complex B2B SaaS products within a specific industry vertical.

📝 Enhancement Note: The challenges highlight the need for strong analytical and problem-solving skills, common to operations roles. The growth opportunities focus on enhancing specialized UX skills and gaining strategic product experience, which can be valuable for transitioning into operations leadership.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to design for a complex B2B audience with diverse technical capabilities. How did you approach understanding their needs and ensuring usability?" (Focus on research methods, persona development, and iterative testing.)

• "Walk us through a UX project where data analytics played a crucial role in informing your design decisions. What metrics did you track, and what was the impact of your design changes?" (Highlight your analytical skills and ability to measure ROI.)

Company & Culture Questions:

• "Based on your research, what do you see as the biggest UX challenges or opportunities for Accelya in the airline industry?" (Showcase your understanding of the company and industry.)

• "How do you approach mentoring junior designers, and what is your philosophy on fostering a collaborative design environment?" (Assess your leadership potential and team-play.)

Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, clearly define the problem, your role, the process, your key contributions, the solution, and the measurable results.

• Focus on Impact: Quantify the impact of your designs whenever possible (e.g., percentage increase in task completion, reduction in error rates, uplift in conversion).

• Showcase Your Process: Be prepared to discuss your design thinking, research methodologies, and how you iterated based on feedback.

• Highlight Collaboration: Explain how you worked with cross-functional teams and managed feedback to achieve successful outcomes.

📝 Enhancement Note: For this role, interviewers will be looking for candidates who can articulate not just design solutions but also the strategic thinking, data analysis, and collaborative processes that led to those solutions, mirroring the requirements of operations roles.

📌 Application Steps

To apply for this Senior Analyst – UX Design position:

• Submit your application through the Accelya Careers portal via the provided link.

• Portfolio Customization: Tailor your portfolio to highlight projects demonstrating expertise in B2B SaaS design, user research, and data-driven decision-making. Select 2-3 case studies that best showcase your end-to-end process and quantifiable impact.

• Resume Optimization: Ensure your resume clearly outlines your 5-10 years of relevant UX design experience, emphasizing skills in user research, wireframing, prototyping, and cross-functional collaboration. Use keywords from the job description and highlight achievements with metrics.

• Interview Preparation: Practice articulating your design process, research findings, and the business impact of your work. Prepare to discuss specific examples of how you've mentored junior designers and collaborated with product and engineering teams.

• Company Research: Thoroughly research Accelya, its products, its position in the airline industry, and its stated mission of driving digital transformation. Understand their commitment to innovation and customer partnership.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

---