Remote UX/UI Strategist

Jobgether
Full-time

πŸ“ Job Overview

Job Title: Senior UX/UI Analyst - REMOTE

Company: Jobgether (Partner Company)

Location: Maine, United States

Job Type: Full-time

Category: Revenue Operations / Sales Operations / GTM Operations (with a strong UX/UI focus)

Date Posted: April 13, 2026

Experience Level: 6-10 years (Systems Analysis/Technical Projects), 5+ years (UX/UI/Product Design/User Research in Financial Services)

Remote Status: Remote Solely

πŸš€ Role Summary

  • Spearhead the definition, design, and implementation of user interfaces for innovative financial applications, directly impacting client investment goals.

  • Drive workflow optimization through in-depth user consultation and analysis, ensuring seamless integration of user feedback into platform enhancements.

  • Provide critical technical support to users, resolving complex issues and ensuring the stability and efficiency of digital platforms.

  • Foster a collaborative problem-solving environment, working closely with cross-functional teams to overcome challenges and deliver exceptional user experiences.

  • Act as a key liaison, clarifying business requirements and translating them into actionable technical specifications for project teams.

  • Oversee and execute rigorous system testing procedures, ensuring the quality and reliability of application updates and new features.

  • Generate comprehensive reports on application metrics, providing data-driven insights for continuous improvement and strategic decision-making.

πŸ“ Enhancement Note: While the title is "UX/UI Strategist," the core responsibilities and requirements lean heavily into the "Analyst" and "Strategist" aspects of Revenue Operations or Sales Operations, particularly in how user experience directly influences revenue generation and customer success within financial services. The emphasis on metrics reporting, workflow optimization, and clarifying business requirements aligns with GTM Operations functions.

πŸ“ˆ Primary Responsibilities

  • Define and design user interfaces for financial applications, focusing on enhancing user engagement and investment goal achievement.

  • Conduct comprehensive user research to gather insights into user needs, pain points, and behaviors within complex financial services environments.

  • Translate user research findings and business requirements into detailed product design specifications and wireframes.

  • Collaborate with engineering and product teams to ensure the successful implementation of UI/UX designs, maintaining design integrity.

  • Streamline existing application workflows by identifying inefficiencies and proposing user-centric solutions, thereby improving operational efficiency.

  • Provide expert-level technical support to end-users, troubleshooting and resolving complex application issues in a timely manner.

  • Prepare and execute detailed system test plans, ensuring the functionality, performance, and reliability of all application updates.

  • Generate regular reports on key application metrics, including user adoption, engagement, task completion rates, and conversion funnels.

  • Analyze application metrics to identify trends, opportunities for improvement, and potential risks, presenting findings to stakeholders.

  • Contribute to the overall GTM strategy by ensuring the user experience of financial platforms aligns with business objectives and drives customer acquisition/retention.

πŸ“ Enhancement Note: The responsibilities highlight a blend of strategic UX/UI work with operational execution. The emphasis on metrics reporting, workflow streamlining, and clarifying business requirements strongly suggests a role that bridges user experience with business outcomes, a hallmark of effective Revenue Operations or Sales Operations.

πŸŽ“ Skills & Qualifications

Education: Bachelor’s degree or equivalent practical experience.

Experience: 6-10 years in systems analysis or technical project management; 5+ years of dedicated user experience, product design, and user research experience specifically within complex financial services applications.

Required Skills:

  • Proven expertise in user interface (UI) and user experience (UX) design principles and methodologies.

  • Extensive experience conducting user research, including qualitative and quantitative methods (e.g., interviews, surveys, usability testing).

  • Strong understanding of system development lifecycles (SDLC), with a preference for Agile methodologies.

  • Demonstrated ability to manage small to mid-scale IT projects from conception to completion.

  • Proficiency in system testing, including test plan creation and execution.

  • Excellent analytical and problem-solving skills, with a keen eye for detail.

  • Ability to effectively clarify and document business requirements for technical teams.

  • Experience generating and interpreting application metrics and performance reports.

Preferred Skills:

  • Direct experience within the financial services or mutual fund industry.

  • Familiarity with CRM systems and their integration into GTM processes.

  • Experience with data visualization tools for reporting and dashboard creation.

  • Knowledge of UX/UI design tools such as Figma, Sketch, Adobe XD, or similar.

  • Understanding of how UX/UI directly impacts sales pipeline velocity and customer lifetime value.

  • Experience in process optimization and workflow automation within a GTM context.

πŸ“ Enhancement Note: The requirement for 5+ years in UX/UI specifically for complex financial services applications alongside 6-10 years in systems analysis is a critical differentiator. This points to a need for a candidate who can not only design user-friendly interfaces but also understand the intricate regulatory and operational nuances of the FinTech or financial services sector, a common challenge in Revenue Operations roles within this industry.

πŸ“Š Process & Systems Portfolio Requirements

Portfolio Essentials:

  • Showcase at least 2-3 detailed case studies demonstrating end-to-end UX/UI strategy and execution for complex digital products, ideally within financial services.

  • For each case study, clearly articulate the initial problem statement, user research methodology, design process, key challenges, and implemented solutions.

  • Quantify the impact of your design decisions with specific metrics, such as improvements in user conversion rates, task completion times, error reduction, or customer satisfaction scores.

  • Provide examples of wireframes, mockups, prototypes, and user flow diagrams that illustrate your design thinking and problem-solving approach.

Process Documentation:

  • Demonstrate experience in documenting user research findings and translating them into actionable design requirements.

  • Provide examples of system test plans and reports, illustrating your approach to ensuring application quality and reliability.

  • Showcase how you have analyzed application metrics and generated reports to inform strategic decisions and process improvements.

  • Highlight any experience in documenting workflows or process improvements driven by UX/UI enhancements.

πŸ“ Enhancement Note: For operations roles, a portfolio is crucial for demonstrating practical application of skills. This candidate needs to show not just design proficiency but also an understanding of how their work impacts business objectives, particularly in a regulated industry like financial services, and how they measure success through data.

πŸ’΅ Compensation & Benefits

Salary Range: $110,000 - $150,000 USD per year. This estimated range is based on the experience level (6-10 years for systems analysis, 5+ years for specialized UX/UI in financial services), the remote nature of the role, and the industry benchmarks for UX/UI Strategists and Analysts in the US market, particularly for specialized roles in regulated industries. Cost of living in Maine, while lower than major tech hubs, is considered, but the remote nature allows for broad US market compensation.

Benefits:

  • Three weeks of paid time off (PTO) in the first year, increasing with tenure.

  • Comprehensive Medical, Dental, and Vision insurance plans for employees and eligible dependents.

  • 401(k) Retirement Plan with a generous 85% company match, aiding long-term financial security.

  • Employee Stock Investment Program, offering opportunities for wealth creation through company growth.

  • Tuition Assistance Program to support continuous learning and professional development.

  • Potential to purchase company funds with no sales charge, a unique investment benefit.

  • Comprehensive benefits package designed to support overall employee well-being and work-life balance.

  • Flexible work culture that actively values diversity, inclusivity, and employee autonomy.

Working Hours: Approximately 40 hours per week. While the role is remote, standard business hours within a relevant US time zone (e.g., Eastern Time) are expected for optimal collaboration with project teams and stakeholders. Flexibility may be offered based on team needs and project demands.

πŸ“ Enhancement Note: Salary estimation considers the dual experience requirements (general systems analysis vs. specialized FinServ UX/UI) and the remote aspect, which typically commands a competitive national average. The benefits package is comprehensive, with an 85% 401k match being a significant draw.

🎯 Team & Company Context

🏒 Company Culture

Industry: Financial Technology (FinTech) / Financial Services. The role supports a partner company within the financial services sector, likely focusing on digital platforms that assist clients in maximizing investment goals. This industry is characterized by high regulatory scrutiny, a focus on data security, and a drive for innovation to gain competitive advantage.

Company Size: The job posting is through Jobgether, which uses an AI-powered matching process for partner companies. Therefore, the exact size of the partner company is not specified, but it's implied to be established enough to manage IT projects, have dedicated UX/UI needs, and offer comprehensive benefits, suggesting a medium to large enterprise or a well-funded growth-stage company.

Founded: Not specified for the partner company.

Team Structure:

  • The role involves collaboration with various teams, including project management, engineering, product development, and potentially sales or client success teams, depending on the specific partner company's structure.

  • The UX/UI Analyst likely reports into a Product Management or Technology/Engineering leadership structure, with a dotted line to business stakeholders who define requirements.

Methodology:

  • Operations processes are likely influenced by Agile methodologies for iterative development and system testing.

  • Data analysis and insights are critical for understanding user behavior and application performance, informing design iterations.

  • Workflow planning and optimization are core functions, driven by user consultation and a focus on efficiency.

  • Automation practices may be leveraged in testing and reporting, but the primary focus is on human-centered design and strategic analysis.

Company Website: jobgether.com (for Jobgether's platform), with the partner company's website to be disclosed during the application process.

πŸ“ Enhancement Note: The context of a partner company through Jobgether means specific details about the hiring entity are limited. However, the industry (FinTech/Financial Services) and the role's requirements provide strong indicators of the operational environment, emphasizing data security, regulatory compliance, and a user-centric approach to product development that drives business outcomes.

πŸ“ˆ Career & Growth Analysis

Operations Career Level: This role is positioned as a Senior Analyst/Strategist, requiring a significant depth of experience (6-10 years in systems analysis and 5+ years in specialized UX/UI for financial services). It's a technical leadership role within the UX/UI domain, with significant influence on product direction and user experience strategy.

Reporting Structure: The Senior UX/UI Analyst will likely report to a Director or VP of Product Management, UX, or Engineering. They will work closely with product managers, developers, and business analysts, contributing to GTM and product strategy through their user-centric lens.

Operations Impact: The operations impact is substantial. By designing intuitive and efficient user interfaces for financial applications, this role directly influences:

  • Customer Acquisition: Making platforms easy to navigate and use can lower barriers to entry for new clients.

  • Customer Retention: A positive user experience fosters loyalty and reduces churn.

  • Revenue Generation: Streamlined workflows and clear calls-to-action can drive higher conversion rates for investment products.

  • Operational Efficiency: Reducing user errors and support requests frees up internal resources.

  • Brand Perception: High-quality design contributes to a professional and trustworthy brand image.

Growth Opportunities:

  • Specialization: Deepen expertise in UX/UI for financial services, becoming a subject matter expert in FinTech product design.

  • Leadership: Transition into a UX/UI Lead or Manager role, overseeing a team of designers and analysts.

  • Product Strategy: Move into a Product Manager role, taking broader ownership of product vision and roadmap.

  • Cross-functional Mobility: Leverage analytical and strategic skills for roles in GTM Operations, Business Analysis, or even client-facing roles within the financial sector.

  • Continuous Learning: Access to tuition assistance and potential for industry certifications in UX/UI and Agile methodologies.

πŸ“ Enhancement Note: The "Senior" title combined with deep specialization requirements indicates this is a pivotal role. Growth opportunities are significant, especially for someone who can bridge technical UX/UI skills with a clear understanding of business and revenue impact in a regulated industry.

🌐 Work Environment

Office Type: Fully remote. This offers significant flexibility for the employee to establish their own workspace.

Office Location(s): While the role is remote and based in Maine, USA, the partner company may have headquarters or other offices in different locations. However, this specific position does not require on-site presence. The "Maine, United States" designation likely refers to where the candidate needs to be legally based or pay taxes.

Workspace Context:

  • Employees are expected to have a dedicated, quiet workspace conducive to focused work and video conferencing.

  • Access to reliable high-speed internet is a prerequisite.

  • The company likely provides necessary software licenses and potentially a stipend for home office setup.

  • Collaboration will primarily occur through digital communication tools (e.g., Slack, Zoom, Microsoft Teams).

Work Schedule: Standard 40-hour work week, likely aligning with Eastern Time (ET) business hours to facilitate collaboration with project teams and stakeholders. While remote, maintaining consistent availability during core business hours is crucial for team synchronization and responsiveness.

πŸ“ Enhancement Note: The remote nature is a key aspect. The focus will be on asynchronous communication and effective use of digital collaboration tools. Candidates should be self-disciplined and proactive in managing their work environment and schedule.

πŸ“„ Application & Portfolio Review Process

Interview Process:

  • Initial Screening (Jobgether AI): Your application will be processed by Jobgether's AI for a quick, objective assessment against core requirements.

  • Hiring Manager Review: If AI-matched, your profile is shared with the partner company's hiring team for their review.

  • First Interview (Hiring Manager/Team Lead): Focus on your experience, understanding of UX/UI principles in financial services, and problem-solving approach. This stage will likely assess your "why" for this role and company.

  • Technical/Portfolio Review: A deep dive into your portfolio. Be prepared to walk through case studies, explaining your design process, user research methods, challenges, and quantifiable outcomes. Expect questions on system testing and requirements clarification.

  • Cross-functional Interview(s): Interviews with key stakeholders from engineering, product, or business teams to assess collaboration style, communication clarity, and cultural fit.

  • Final Interview (Senior Leadership): Potentially a final conversation with a senior leader to discuss strategic alignment and long-term vision.

Portfolio Review Tips:

  • Storytelling: Structure your case studies as compelling narratives. Clearly define the problem, your role, your process, the solution, and the measurable impact.

  • Quantify Everything: Use data to demonstrate the success of your designs. Focus on metrics relevant to financial services and GTM operations (e.g., conversion rates, task completion, error reduction, user satisfaction).

  • Show, Don't Just Tell: Prepare interactive prototypes or high-fidelity mockups where possible. Clearly label wireframes and user flows.

  • Tailor to Financial Services: Highlight projects that demonstrate your understanding of the specific challenges and opportunities within the financial services industry (e.g., regulatory compliance, data security, complex financial products).

  • Process Clarity: Be ready to articulate your thought process, including how you gathered requirements, conducted user research, iterated on designs, and collaborated with technical teams.

Challenge Preparation:

  • System Testing Scenario: Be prepared to discuss how you would approach testing a new feature for a financial application, including identifying key test cases and potential risks.

  • Requirements Clarification Exercise: You might be presented with a vague business requirement and asked how you would clarify it with stakeholders to ensure accurate design implementation.

  • Design Problem: A hypothetical UX/UI challenge related to a financial service application where you'll need to outline your approach to solving it.

πŸ“ Enhancement Note: The AI screening by Jobgether is a unique first step. The portfolio review is critical, and candidates must be ready to demonstrate tangible results and a deep understanding of the FinTech/financial services domain.

πŸ›  Tools & Technology Stack

Primary Tools:

  • UX/UI Design Tools: Proficiency in industry-standard tools such as Figma, Sketch, Adobe XD, InVision, or similar for wireframing, prototyping, and visual design.

  • User Research Platforms: Experience with tools for surveys, usability testing, and user feedback collection (e.g., Qualtrics, SurveyMonkey, UserTesting.com).

  • Project Management & Collaboration: Familiarity with tools like Jira, Asana, Trello, Monday.com for managing projects and workflows.

  • Communication Tools: Daily use of Slack, Microsoft Teams, or similar for real-time communication.

Analytics & Reporting:

  • Application Metrics Tools: Experience with tools to track user behavior and application performance (e.g., Google Analytics, Mixpanel, Amplitude).

  • Reporting Dashboards: Ability to create and interpret reports using tools like Tableau, Power BI, or Looker for visualizing key application metrics.

  • CRM (Customer Relationship Management): Familiarity with CRM platforms like Salesforce, HubSpot, or similar, understanding how UX/UI impacts CRM data and GTM processes.

CRM & Automation:

  • While not a direct CRM administrator role, understanding how UX/UI decisions impact data capture within CRMs is important.

  • Experience with system development lifecycles, including Agile methodologies, implies familiarity with development and testing tools.

  • Integration concepts: Understanding how different systems (e.g., front-end applications, back-end databases, CRMs) communicate is beneficial.

πŸ“ Enhancement Note: The emphasis on metrics and reporting tools, alongside UX/UI design software, reinforces the analyst and strategic aspect of this role within a GTM context. The ability to connect UX/UI work to CRM data and overall business performance is highly valued.

πŸ‘₯ Team Culture & Values

Operations Values:

  • User-Centricity: A deep commitment to understanding and serving the user's needs, ensuring all designs are intuitive, efficient, and valuable. This translates to a focus on user feedback loops and continuous improvement.

  • Data-Driven Decision Making: Relying on analytics, user research, and metrics to inform design choices and measure success, rather than solely on intuition.

  • Collaboration & Inclusivity: Valuing diverse perspectives and working effectively in cross-functional teams to achieve shared goals. This fosters an environment where all team members feel empowered to contribute.

  • Efficiency & Optimization: Striving to streamline processes and improve application performance through thoughtful design and problem-solving, directly contributing to operational excellence.

  • Innovation: Embracing new technologies and methodologies to create cutting-edge solutions that provide a competitive advantage in the financial services market.

Collaboration Style:

  • Cross-functional Integration: Actively engaging with product managers, engineers, business analysts, and other stakeholders to ensure alignment and shared understanding throughout the design and development lifecycle.

  • Process Review and Feedback: Openness to constructive criticism and actively seeking feedback on designs and processes to foster continuous improvement.

  • Knowledge Sharing: Proactively sharing insights from user research and design processes with the broader team to elevate collective understanding and best practices.

πŸ“ Enhancement Note: The emphasis on data-driven decisions and efficiency aligns perfectly with the core tenets of Revenue Operations and Sales Operations, even within a UX/UI focused role. This suggests the partner company values measurable impact.

⚑ Challenges & Growth Opportunities

Challenges:

  • Balancing User Needs with Business/Technical Constraints: Navigating the complexities of financial services regulations, security requirements, and technical limitations while ensuring an optimal user experience.

  • Data Interpretation and Application: Effectively translating complex user data and application metrics into actionable design improvements that drive tangible business outcomes.

  • Remote Collaboration: Maintaining strong communication and collaboration across distributed teams, ensuring all stakeholders are aligned and informed.

  • Rapidly Evolving FinTech Landscape: Staying abreast of new technologies, design trends, and regulatory changes within the financial technology sector.

Learning & Development Opportunities:

  • Specialized FinTech UX/UI Training: Access to courses or workshops focused on the unique challenges and opportunities in designing for financial services.

  • Agile and Product Management Certifications: Opportunities to gain certifications that enhance project management and product strategy skills.

  • Industry Conferences: Potential for attendance at UX/UI or FinTech conferences to network and learn about emerging trends.

  • Mentorship Programs: Access to senior designers or product leaders for guidance on career progression and skill development.

πŸ“ Enhancement Note: The challenges highlight the need for a strategic thinker who can operate effectively in a complex, regulated industry. The growth opportunities are geared towards deepening expertise and expanding influence within the product and operations spheres.

πŸ’‘ Interview Preparation

Strategy Questions:

  • "Describe a time you had to balance conflicting user needs with strict regulatory requirements in a financial services application. How did you resolve this?" (Focus on your process, compromise, and outcome.)

  • "How do you approach clarifying ambiguous business requirements from stakeholders for a new feature? Walk me through your typical steps and communication methods." (Highlight your analytical and communication skills.)

Company & Culture Questions:

  • "Based on what you know about Jobgether and the financial services industry, what do you believe are the most critical UX/UI challenges for a company like ours?" (Show your research and industry understanding.)

  • "How do you prefer to collaborate with engineering and product teams? Describe a situation where you had to work closely with developers to implement a complex design." (Assess your teamwork and communication style.)

Portfolio Presentation Strategy:

  • Structure Your Narrative: For each case study, clearly state the problem, your role, your process (research, ideation, design, testing), the solution, and the quantifiable results.

  • Highlight FinTech Relevance: Emphasize projects that showcase your understanding of financial services nuances – security, compliance, complex data, and user trust.

  • Showcase Process, Not Just Pixels: Detail your user research methodologies, wireframing approach, and iterative design process.

  • Be Ready for Technical Deep Dives: Expect questions about your tool proficiency, testing strategies, and how you integrate feedback.

  • Connect to Business Goals: Explicitly link your design decisions and their outcomes to the partner company's likely objectives (e.g., increasing investment, reducing churn, improving operational efficiency).

πŸ“ Enhancement Note: Interview preparation should focus on demonstrating how UX/UI expertise directly contributes to business objectives and operations within the financial services sector. Questions will likely probe strategic thinking and practical application.

πŸ“Œ Application Steps

To apply for this operations position:

  • Submit your application through the Jobgether platform link provided.

  • Customize Your Resume: Tailor your resume to highlight keywords from the job description, emphasizing your experience in systems analysis, technical projects, UX/UI design, user research, and specifically within financial services. Quantify achievements with numbers wherever possible.

  • Curate Your Portfolio: Select 2-3 of your strongest case studies that best represent your skills in UX/UI strategy, user research, and impact. Ensure they clearly demonstrate your process, problem-solving abilities, and quantifiable results, with a strong focus on financial services applications if available.

  • Prepare Your Narrative: Practice walking through your portfolio case studies, focusing on storytelling and clearly articulating your contributions and the impact of your work. Be ready to discuss your approach to system testing and requirements clarification.

  • Research the Industry: Gain a deeper understanding of the FinTech and financial services landscape, common user challenges, and current trends. This will help you tailor your responses during interviews and demonstrate genuine interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.


Application Requirements

Candidates must hold a bachelor's degree and possess 6-10 years of experience in systems analysis or technical projects. Additionally, 5+ years of specific experience in user experience, product design, and user research methodologies within financial services is required.