Product Manager - Core UX

📍 Job Overview

Job Title: Product Manager - Core UX

Company: Joko

Location: Paris, Ile-de-France, France or Barcelona, Catalonia, Spain

Job Type: FULL_TIME

Category: Product Management / Core User Experience

Date Posted: 2026-08-27

Experience Level: Mid-Level (3-5 years)

Remote Status: Hybrid / Flexible Remote

🚀 Role Summary

• Own and drive the end-to-end product strategy for Joko's core user experience across all platforms, including mobile apps (iOS/Android), desktop extensions, and web applications.

• Champion performance, reliability, and user delight as critical product features, ensuring a seamless and engaging experience for millions of daily users.

• Collaborate closely with engineering, design, and business teams to translate user needs and business objectives into impactful product solutions that enhance core functionalities like navigation, onboarding, login, cashback, redemption, and search.

• Define and monitor key performance indicators (KPIs) for core user experience metrics, leveraging data analytics to identify areas for improvement and measure the success of product initiatives.

• Contribute to foundational work such as design systems and codebase consolidation, advocating for technical improvements that accelerate the entire Product & Engineering organization and improve operational efficiency.

📝 Enhancement Note: This role focuses on a critical "task force" within the "Scale" tribe, emphasizing foundational user experience elements that impact all other product areas. The Product Manager will be responsible for a broad surface area, requiring strong cross-platform trade-off decisions and a deep understanding of user behavior across diverse touchpoints. The emphasis on performance and reliability suggests a need for meticulous data analysis and proactive issue resolution, aligning with revenue operations principles by minimizing user friction and maximizing engagement.

📈 Primary Responsibilities

• End-to-End Core Experience Ownership: Lead the product lifecycle for key user-facing features including navigation, onboarding, login/authentication, cashback collection, redemption processes, and search functionality, from initial problem framing and discovery through to specification, development, launch, and ongoing performance monitoring.

• Cross-Platform Strategy & Trade-offs: Define and execute a cohesive strategy for core UX elements across diverse platforms (iOS, Android, Chrome/Firefox/Safari extensions, Web), making informed decisions on consistency, platform-specific adaptations, and the prioritization of features based on unique constraints and user needs.

• Performance & Reliability as Product Features: Establish clear performance benchmarks and reliability standards for core user experiences. Implement robust monitoring systems, proactively identify and address latency issues, silent degradations, and regressions, and treat reliability as a core product attribute.

• Foundational Work & Technical Debt Management: Drive initiatives that improve the underlying architecture, design systems, and tooling to enhance engineering velocity and product quality across the organization. Advocate for and prioritize foundational work based on tangible user and business outcomes.

• User Delight & Personalization: Conduct user research and discovery to identify opportunities for enhancing the overall user experience, focusing on moments that drive user retention and satisfaction, and shipping improvements that make Joko feel intuitive and delightful to use.

• Stakeholder Alignment & Prioritization: Act as the primary point of contact for other product task forces that depend on core UX surfaces. Effectively manage competing priorities, negotiate trade-offs, and communicate decisions clearly to ensure alignment across the organization while maintaining the integrity of the core experience.

• AI Integration & Innovation: Leverage AI tools and capabilities daily in product discovery, ideation, and feature development, contributing to Joko's mission of becoming an AI-powered shopping assistant.

📝 Enhancement Note: The responsibilities highlight a significant strategic and tactical scope, requiring the Product Manager to balance immediate user needs with long-term platform health. The emphasis on "foundational work" and "technical debt management" aligns with operations principles of building scalable and efficient systems. The direct mention of "saying no in a way people accept" underscores the critical stakeholder management and negotiation skills required, akin to managing competing demands in a revenue operations context.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's degree in Computer Science, Engineering, Business, Design, or a related field is often preferred for Product Management roles, providing a foundational understanding of technical, business, and user-centric principles.

Experience:

• Minimum of 3 years of experience as a Product Manager, with a strong focus on consumer-facing products, ideally mobile applications.

• Proven track record of owning a product scope end-to-end, from ideation to launch and iteration, and driving the product roadmap independently.

• Experience working with products that have a large user base (millions of users) and understanding the implications of scaling decisions. Required Skills:

• Product Management Expertise: Deep understanding of product development lifecycle, agile methodologies, user story mapping, and roadmap planning.

• Consumer-Facing Product Focus: Experience building and iterating on products used by a broad consumer audience, with a strong emphasis on user acquisition, engagement, and retention.

• Mobile Application Experience: Direct experience managing products within the iOS and Android ecosystems, understanding their unique constraints and opportunities.

• UX Judgment & Craftsmanship: A keen eye for detail, a strong sense of user experience design, and the ability to differentiate between functional and truly exceptional user interfaces.

• Technical Fluency: Comfortable discussing technical concepts, platform constraints, performance implications, and release mechanics with engineering teams; ability to hold informed trade-off discussions.

• Data Fluency & Analytics: Proficient in defining, instrumenting, and analyzing product metrics. Ability to conduct independent data analysis to identify user behavior patterns, pain points, and opportunities for optimization.

• AI Tool Proficiency: Hands-on experience and practical application of AI tools in product development, ideation, and daily workflows.

• Stakeholder Leadership & Alignment: Demonstrated ability to manage complex stakeholder relationships, effectively prioritize competing demands, and communicate trade-offs clearly and persuasively.

• Prioritization Skills: Ability to make tough prioritization decisions based on user impact, business value, and strategic alignment.

• Performance & Reliability Monitoring: Experience defining and implementing monitoring strategies for product performance and reliability.

• Cross-Platform Strategy: Ability to develop and execute cohesive product strategies across multiple platforms, considering unique technical constraints and user behaviors.

• Problem Framing & Discovery: Skill in identifying and clearly defining user problems and business opportunities through research and analysis. Preferred Skills:

• Experience managing products with a significant browser extension or web app component.

• Familiarity with design systems and their implementation.

• Experience with AI-powered product features or AI shopping assistants.

• Fluency in French.

📝 Enhancement Note: The requirements emphasize a blend of strategic thinking, user empathy, technical understanding, and strong leadership. The "Scale sensibility" and "Stakeholder leadership" points are crucial for this role, as the Product Manager will be influencing many other product teams. The AI fluency requirement reflects Joko's strategic direction.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Case Studies of End-to-End Product Ownership: Showcase at least two detailed case studies demonstrating ownership of a significant product feature or surface from initial concept and problem definition through to launch, iteration, and measurable impact.

• Cross-Platform Development Examples: Include examples or descriptions of how you've managed product development across different platforms (e.g., mobile, web, extensions), highlighting decisions made regarding consistency and platform-specific adaptations.

• Performance & Reliability Initiatives: Present specific examples of how you've identified and improved product performance or reliability. This could include defining metrics, implementing monitoring, or leading initiatives to reduce latency or bugs.

• Data-Driven Decision Making: Illustrate instances where data analysis directly informed product decisions, roadmap prioritization, or feature optimization. Quantify the impact of these decisions using relevant metrics.

• Stakeholder Management Scenarios: Describe situations where you had to align multiple stakeholders with competing priorities for a shared product surface, detailing your approach to negotiation and trade-off articulation. Process Documentation:

• Problem Framing & Discovery: Provide examples of how you conduct user research, market analysis, and competitive benchmarking to frame product problems and define user needs.

• Roadmap Development & Prioritization: Detail your methodology for creating product roadmaps, prioritizing features, and communicating this to engineering and business teams, especially when foundational work is involved.

• Metrics Definition & Monitoring: Showcase your approach to defining key product metrics, setting up instrumentation, and establishing ongoing monitoring processes to track performance and reliability.

• Cross-functional Collaboration Workflows: Illustrate how you collaborate with engineering, design, and other business functions to ensure efficient product development and successful launches.

📝 Enhancement Note: For a Product Manager role, particularly one focused on core UX and foundational elements, a portfolio demonstrating a structured approach to product development, data analysis, and stakeholder management is critical. The emphasis on performance and reliability means candidates should be prepared to showcase how they've tackled these challenges proactively.

💵 Compensation & Benefits

Salary Range: €64,000 - €104,000 per year.

Benefits:

• Top-Market Compensation: Competitive salary designed to attract and retain top talent.

• Equity for Everyone: Opportunity to receive stock options, allowing employees to own a piece of the company's growth and success.

• Flexible Remote Work: Option to work from the office or home in Paris without constraints. For those outside Paris, a coworking space and budget are provided.

• Work from Anywhere: Ability to work remotely from most countries globally for up to 3 months per year, fostering work-life balance and personal flexibility.

• AI Learning Time: Dedicated half-day each week for professional development focused on AI tools, exploration, and skill enhancement.

• Yearly Offsite & Team Events: Company-sponsored offsite events in attractive locations and budget allocation for team-building activities and monthly in-person gatherings to foster camaraderie.

• ClassPass Subscription Contribution: Support for maintaining an active lifestyle through contributions to a ClassPass membership.

• Paid Parental Leave: 8 weeks of fully paid leave for the secondary parent, supporting work-life balance during family milestones.

• Comprehensive Perks Package: Additional benefits and perks available, with a full list accessible via the provided Notion link.

Working Hours: Standard full-time hours (approximately 40 hours per week), with flexibility offered through remote work options and the dedicated AI learning time.

📝 Enhancement Note: The salary range is competitive for a Product Manager role in Paris or Barcelona, especially considering the company's growth stage and B Corp status. The benefits package is robust, with a strong emphasis on flexibility, professional development (especially in AI), and employee well-being, aligning with modern tech company offerings.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology, E-commerce, Fintech (Cashback/Loyalty Programs), AI Shopping Assistant. Joko operates within the rapidly evolving digital consumer landscape, leveraging technology to enhance shopping experiences and drive savings for users. As a certified B Corp, it also emphasizes social and environmental responsibility.

Company Size: Over 105 employees. This size suggests a company that has moved beyond startup chaos but retains agility and a close-knit feel, allowing for significant individual impact and cross-functional collaboration.

Founded: Founded in Paris. With a history rooted in the European tech scene, Joko has established a strong user base and is now focused on global expansion, particularly in the US.

Team Structure:

• Product Team: Led by a VP Product, the team is organized into four distinct product tribes: Business Lines, Scale, Juno (AI Shopping Assistant), and Platform.

• Core UX Task Force: This specific role is within the "Scale" tribe, operating as a small, autonomous task force comprising a Product Manager, Product Designer, and software engineers.

• Cross-functional Collaboration: The Product Manager will work closely with Engineering, Design, and Business teams daily. Given the "Core UX" scope, significant collaboration with other product task forces is expected, requiring strong negotiation and alignment skills. Methodology:

• Agile Product Development: Implied through the task force structure and focus on iterative development and quick launches.

• Data-Driven Decision Making: Emphasis on defining metrics, instrumenting them, and using data for insights and product optimization.

• AI-First Approach: Joko is increasingly integrating AI into its products and workflows, with a dedicated focus on AI learning for employees.

• User-Centric Design: A strong focus on user delight and creating genuinely good experiences, not just functional ones.

Company Website: https://www.joko.com/

📝 Enhancement Note: Joko presents itself as an innovative, mission-driven tech company with a strong focus on user value and global growth. The B Corp certification adds a layer of ethical consideration, which may appeal to operations professionals who value purpose-driven work. The organizational structure with "tribes" and "task forces" suggests a dynamic and potentially matrixed environment where clear communication and cross-functional alignment are paramount.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a mid-level Product Manager, specifically focused on a foundational area of the product. It requires significant autonomy and ownership, indicating a level of responsibility beyond entry-level product roles. The "task force" model suggests a hands-on, execution-oriented position with high visibility.

Reporting Structure: The Product Manager will report to Damien, who leads the Scale tribe. This provides a clear reporting line within a defined product area, with potential for interaction with higher leadership (SteerCo, Founders) in later interview stages.

Operations Impact: The "Core UX" ownership means this role has a massive potential impact on Joko's overall success. By improving fundamental user experiences like login, navigation, and cashback collection, this role directly influences user acquisition, retention, engagement, and ultimately, revenue. A well-executed core UX can significantly reduce churn and increase the lifetime value of users, a key metric in operations. The focus on performance and reliability also directly impacts user trust and satisfaction, critical for sustained growth.

Growth Opportunities:

• Deepening UX Expertise: Opportunity to become a subject matter expert in core user experience, performance optimization, and cross-platform product management.

• Leadership within Scale Tribe: As a key contributor to the Scale tribe, there's potential to take on more complex initiatives or lead other product areas within the tribe as the company grows.

• Transition to AI Product Management: Given Joko's strong AI focus, experience gained here could open doors to managing AI-specific product features or the "Juno" AI Shopping Assistant product.

• Mentorship & Cross-functional Influence: The role's foundational nature means opportunities to mentor junior product team members and influence product strategy across multiple task forces.

• International Exposure: Working in a company with offices in Paris and Barcelona, and a focus on US expansion, offers exposure to international markets and diverse user bases.

📝 Enhancement Note: This role offers a significant opportunity for a Product Manager to make a tangible impact on a widely used consumer product. The focus on foundational elements and performance provides a solid base for developing expertise in critical areas that resonate with operations principles of efficiency and user satisfaction. Growth potential is strong, tied to the company's ambitious expansion plans.

🌐 Work Environment

Office Type: Joko offers a hybrid work model. Employees in Paris have the flexibility to work from the central office or remotely. For those outside of Paris, a coworking space and budget are provided, indicating a commitment to supporting distributed teams and ensuring a professional work environment regardless of location.

Office Location(s):

• Paris, France: The primary office location, offering a flexible hybrid setup.

• Barcelona, Spain: Another key location, likely with similar hybrid work arrangements.

• New York, USA: Mentioned as an expanding presence.

• "Beyond": Suggests a global reach for remote employees. Workspace Context:

• Collaborative Environment: The structure with task forces and tribes encourages close collaboration. The emphasis on team-building events and monthly in-person gatherings aims to foster strong working relationships.

• Tools & Technology: While specific tools aren't detailed here, the role requires proficiency in standard product management software, data analytics tools, and AI collaboration tools. The company's focus on performance and reliability implies robust engineering infrastructure.

• Operations Team Interaction: The Product Manager for Core UX will work daily with engineers and designers within their task force and regularly interact with product managers from other task forces to align on dependencies and shared user experiences.

Work Schedule: Standard full-time hours (approx. 40 hours/week) are expected, but the company promotes flexibility through its remote and "work from anywhere" policies. The dedicated "AI learning time" also offers a structured way to balance core responsibilities with professional development.

📝 Enhancement Note: Joko appears to offer a modern, flexible work environment that caters to both in-office collaboration and remote autonomy. The "work from anywhere" policy is a significant perk for those seeking international flexibility. The emphasis on in-person gatherings and team-building suggests a desire to maintain a strong company culture despite distributed teams.

📄 Application & Portfolio Review Process

Interview Process:

1. Intro Call: A preliminary screening with the Hiring Manager (Fabien) or the Talent team to assess basic fit and alignment.

• Preparation: Be ready to articulate your interest in Joko's mission, your experience with consumer-facing products, and your understanding of core UX principles.

1. Step 1 – Team Interview (45 min): A conversation with two Joko team members (potentially including the Hiring Manager and peers from the product or engineering teams).

• Preparation: Prepare to discuss your product management philosophy, how you approach collaboration, and specific examples of your work. Focus on demonstrating your ability to work effectively in a team environment.

1. Step 2 – Role-Specific Assessments:

• For Non-Engineering Roles (This Role): A take-home case study followed by a 45-minute interview.
  • Case Study Preparation: The case study will be relevant to the role, likely involving analysis, strategy, or process design related to core user experience, performance, or cross-platform challenges. Focus on clear problem definition, data-driven analysis, strategic recommendations, and measurable outcomes. Structure your output logically.
  • Interview Preparation: Be ready to walk through your case study output, explain your thought process, justify your decisions, and answer questions about real-time thinking and trade-offs. Demonstrate how you would approach similar challenges at Joko.

1. Step 3 – Leadership Interview (45 min): A conversation with a SteerCo member and a Founder.

• Preparation: This is an opportunity to understand the company's strategic vision and demonstrate your strategic thinking. Be prepared to discuss your long-term career goals, your understanding of Joko's market position, and how you can contribute to its global expansion.

1. References: Up to 3 calls with former colleagues or managers.

• Preparation: Inform your references in advance and provide them with context about the role and company. Portfolio Review Tips:

• Showcase End-to-End Ownership: Highlight case studies where you managed a product from ideation to launch and iteration, demonstrating your full lifecycle involvement.

• Quantify Impact: For each project, clearly state the problem, your solution, and the measurable results (e.g., % increase in conversion, % reduction in latency, user satisfaction scores). Use data to back up your claims.

• Demonstrate Cross-Platform Thinking: If applicable, include examples of how you managed product consistency or adapted features across different platforms.

• Detail Your Process: Explain how you arrived at your solutions. This includes your research methods, data analysis techniques, prioritization frameworks, and stakeholder management strategies.

• Focus on Core UX & Performance: Since this role is for Core UX, ensure your portfolio prominently features examples related to user experience, performance optimization, reliability, and foundational improvements.

• Tailor to Joko: Briefly explain why your experience and past projects are relevant to Joko's mission and the specific challenges of the Core UX role. Challenge Preparation:

• Understand Joko's Business: Research Joko's product, target audience, competitive landscape, and recent news. Understand their mission and B Corp status.

• Deconstruct the Role: Identify the key responsibilities and required skills. Think about how your past experiences directly map to these.

• Prepare Your "Why": Be ready to articulate why you are interested in Joko, this specific role, and the Core UX domain.

• Practice Your Narrative: Be able to concisely and compellingly tell the story of your most relevant projects, focusing on problem, solution, and impact.

• Anticipate Technical & Data Questions: Prepare to discuss your technical fluency and how you use data to drive decisions.

• Think about Trade-offs: Given the cross-platform nature and stakeholder dependencies, be ready to discuss how you handle difficult prioritization decisions and manage competing interests.

📝 Enhancement Note: The hiring process is structured and thorough, with a significant emphasis on assessing real-world problem-solving and strategic thinking through the take-home case study. Candidates should prepare to demonstrate not just what they've done, but how they've done it and the impact achieved, especially concerning core user experience and performance.

🛠 Tools & Technology Stack

Primary Tools:

• Product Management Platforms: Tools for roadmap planning, backlog management, user story creation, and collaboration (e.g., Jira, Asana, Trello, Productboard, Aha!).

• Prototyping & Design Tools: For collaborating on user interface designs and user flows (e.g., Figma, Sketch, InVision).

• Collaboration & Communication: Slack, Microsoft Teams, Google Workspace. Analytics & Reporting:

• Product Analytics: Tools for tracking user behavior, feature adoption, and conversion funnels (e.g., Amplitude, Mixpanel, Google Analytics, Pendo).

• Data Warehousing & SQL: Ability to query data directly for in-depth analysis (e.g., Snowflake, BigQuery, Redshift) using SQL.

• Business Intelligence Tools: For creating dashboards and visualizing data (e.g., Tableau, Looker, Power BI). CRM & Automation:

• CRM Systems: While not explicitly mentioned for this PM role, understanding how core UX impacts CRM data and user journeys is beneficial.

• A/B Testing Platforms: Tools for running experiments to test hypotheses and optimize user experiences (e.g., Optimizely, VWO). AI & Machine Learning Tools:

• AI Collaboration Tools: Joko emphasizes daily use of AI tools, suggesting familiarity with generative AI, AI assistants, and potentially tools for AI-assisted research, writing, or analysis.

• Understanding of AI Concepts: While not requiring coding, an understanding of how AI models are trained, deployed, and impact user experience is crucial.

📝 Enhancement Note: While the job description doesn't list a specific tech stack, a Product Manager in this role would typically need proficiency in a range of tools for data analysis, user behavior tracking, collaboration, and potentially experimentation. The explicit mention of AI fluency means candidates should be prepared to discuss their experience with AI tools and concepts relevant to product development.

👥 Team Culture & Values

Operations Values:

• User-Centricity & Delight: A strong commitment to creating exceptional user experiences that go beyond basic functionality, focusing on making shopping smarter and more enjoyable.

• Performance & Reliability: Valuing robust, stable, and fast product experiences as a fundamental aspect of user trust and satisfaction.

• Data-Driven Approach: Decisions are informed by data, and metrics are used to measure impact and guide continuous improvement.

• Efficiency & Scalability: Building foundational elements that support rapid growth and ensure the platform can handle millions of users effectively.

• Innovation & Learning: Encouraging continuous learning, especially in emerging technologies like AI, and fostering an entrepreneurial mindset.

• Collaboration & Transparency: Working hand-in-hand across teams, with clear communication and explicit trade-offs. Collaboration Style:

• Cross-functional Integration: The task force model and reliance of other teams on Core UX necessitate close, ongoing collaboration.

• Process Review & Feedback: An environment where feedback is welcomed, and processes are continuously refined for efficiency and effectiveness.

• Knowledge Sharing: Encouraging the sharing of insights, best practices, and learnings, particularly around AI and product development.

• Experimentation Mindset: Openness to trying new approaches, testing hypotheses, and learning from both successes and failures.

📝 Enhancement Note: Joko's culture appears to be a blend of fast-paced tech innovation, user advocacy, and a commitment to ethical business practices (B Corp). The emphasis on performance and reliability aligns well with operations thinking, where system stability and efficiency are paramount. The proactive learning culture, especially around AI, is a significant differentiator.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Core Stability with Innovation: The need to maintain high performance and reliability for core functions while simultaneously introducing new features and improvements, potentially involving complex cross-platform dependencies.

• Managing Diverse Stakeholder Needs: Arbitrating between the requirements of multiple product task forces that rely on the core UX surfaces, often with conflicting priorities.

• Cross-Platform Complexity: Ensuring a consistent yet optimized experience across mobile apps (iOS/Android), desktop extensions, and web interfaces, each with unique technical constraints.

• Defining and Measuring "Good UX": Translating qualitative user satisfaction into quantifiable metrics and driving improvements that demonstrably enhance the user experience.

• Pacing Foundational vs. Feature Work: Advocating for and prioritizing technical improvements and design system updates against more immediately visible feature requests. Learning & Development Opportunities:

• Deepening Cross-Platform Product Expertise: Gaining extensive experience managing complex product ecosystems with diverse user touchpoints.

• AI Product Strategy & Implementation: Developing expertise in leveraging AI to enhance user experiences and drive product innovation, directly contributing to Joko's AI-first strategy.

• Performance & Reliability Engineering: Becoming highly skilled in diagnosing, monitoring, and improving product performance and system reliability at scale.

• Leadership & Influence: Honing skills in stakeholder management, negotiation, and influencing product direction across an entire organization.

• Career Progression: Potential to move into senior product management roles, lead larger product areas, or specialize in AI product management as Joko continues its global expansion.

📝 Enhancement Note: The challenges are inherent to a role managing foundational elements of a large-scale consumer product. Successfully navigating these challenges will provide significant growth opportunities and build highly valuable skills relevant to operations and product leadership.

💡 Interview Preparation

Strategy Questions:

• Core UX Strategy: "If you were to define the top 3 strategic priorities for Joko's Core UX over the next 12 months, what would they be and why? How would you measure success?"

  • Preparation: Focus on user impact, business goals, and platform health. Consider areas like onboarding simplification, performance enhancements, or consistency improvements. Link to data and potential ROI.

• Cross-Platform Trade-offs: "Describe a time you had to make a difficult trade-off decision between different platforms (e.g., iOS vs. Android, Web vs. Extension). What was the situation, what was your decision, and what was the outcome?"

  • Preparation: Be specific about the constraints, the data you used, the stakeholders involved, and how you communicated your decision. Highlight your ability to balance user needs with technical feasibility.

• Performance & Reliability Focus: "How do you approach embedding performance and reliability as core product features? What metrics would you track for a login flow, and how would you proactively address potential issues?"

  • Preparation: Discuss your experience with monitoring tools, defining SLAs/SLOs, and your process for identifying and resolving performance bottlenecks. Emphasize a proactive rather than reactive approach.

• AI Integration: "How have you used AI tools in your product management process? Imagine we want to use AI to improve our cashback collection process – what would be your first steps in exploring this?"

  • Preparation: Showcase practical application of AI. For the cashback example, discuss discovery, data analysis, potential AI use cases (e.g., intelligent receipt scanning, fraud detection), and how to measure AI feature success. Company & Culture Questions:

• Interest in Joko: "Why are you interested in Joko, and what specifically about this Core UX Product Manager role appeals to you?"

  • Preparation: Connect your passion for user experience, technology, and Joko's mission (saving users time/money) to your career aspirations. Mention your interest in AI and B Corp values if applicable.

• AI Fluency: "How do you stay current with AI advancements, and how do you see AI impacting the future of e-commerce and shopping?"

  • Preparation: Demonstrate genuine interest and a proactive learning approach. Discuss specific AI trends relevant to Joko's business.

• Stakeholder Management: "How do you handle situations where multiple teams have conflicting requirements for a shared product surface?"

  • Preparation: Use the STAR method to describe a real situation. Emphasize your ability to listen, analyze needs, facilitate discussion, and drive towards a clear, agreed-upon decision, even if it means saying no. Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, follow a clear problem-solution-impact structure. Start with the user problem or business opportunity, detail your approach and solutions, and conclude with quantifiable results.

• Highlight Your Role: Clearly define your specific contributions and decisions within each project.

• Emphasize Data & Metrics: Wherever possible, back up your claims with data. Show how you measured success and iterated based on performance.

• Showcase Your Process: Be prepared to walk through your thought process, decision-making criteria, and how you collaborated with engineers and designers.

• Visual Aids: Use slides or mockups to illustrate your points, especially when discussing UX and design.

• Tailor to Joko's Challenges: Connect your past experiences and demonstrated skills directly to the challenges and responsibilities outlined in the job description, particularly concerning core UX, performance, and cross-platform management.

📝 Enhancement Note: The interview process is designed to assess a candidate's strategic thinking, problem-solving skills, technical acumen, and cultural fit. Candidates should prepare thoroughly for the case study and be ready to articulate their thought process and decision-making with data and clear reasoning.

📌 Application Steps

To apply for this Product Manager - Core UX position:

• Submit your application through the provided link on Ashby.

• Curate Your Portfolio: Select 2-3 of your most impactful projects that best demonstrate your end-to-end product ownership, focus on core user experience, and ability to manage cross-platform complexities and performance improvements. Quantify the results of each project with clear metrics.

• Optimize Your Resume: Tailor your resume to highlight experience relevant to consumer-facing products, mobile apps, UX judgment, technical fluency, data analysis, and stakeholder leadership. Use keywords from the job description naturally.

• Prepare Your Case Study: If invited for Step 2, thoroughly research Joko and the Core UX domain. Develop a strategic and data-driven approach to the case study prompt, ensuring your output is well-structured, actionable, and clearly communicates your thought process.

• Research Joko's Product & Mission: Understand Joko's business model, target audience, B Corp values, and their AI strategy. Be ready to articulate why you are a good fit for their culture and mission during interviews.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.