Staff Product Designer

📍 Job Overview

Job Title: Staff Product Designer

Company: Delivery Hero (Glovo)

Location: Barcelona, Catalonia, Spain

Job Type: Full-time

Category: Product Design / UX/UI

Date Posted: September 9, 2026

Experience Level: 5-10 years

Remote Status: Hybrid (3 days in office)

🚀 Role Summary

• Lead the end-to-end design process for the order tracking product, impacting millions of users globally across Delivery Hero's brands.

• Drive impactful, user-centric designs that enhance usability, align with business goals, and ensure seamless delivery experiences.

• Leverage data-driven decision-making, incorporating research insights and A/B testing to refine and optimize user journeys.

• Contribute to and refine the product roadmap, prioritizing features that drive engagement and improve overall user experience through strategic thinking.

• Collaborate closely with researchers, product managers, and engineers to co-create best-in-class solutions for both internal and external users.

📝 Enhancement Note: While the role is titled "Staff Product Designer," the responsibilities and qualifications suggest a senior individual contributor role focused on product strategy and execution within the design domain, rather than a traditional management position. The emphasis on "owning" and "shaping" the order tracking product highlights significant autonomy and strategic influence.

📈 Primary Responsibilities

• Product Vision & Strategy: Define and execute the design vision for the order tracking experience across Delivery Hero's portfolio of brands, ensuring consistency and optimal user flow.

• End-to-End Design Ownership: Lead the entire design lifecycle, from concept ideation and user research to wireframing, prototyping, high-fidelity visual design, and final handoff to engineering.

• User-Centric Design Implementation: Apply a deep understanding of user needs and behaviors to create intuitive, accessible, and delightful user interfaces and experiences.

• Data-Informed Design Iteration: Utilize user research findings, A/B testing results, and analytics data to continuously iterate on and improve the order tracking product.

• Cross-Functional Collaboration: Partner effectively with Product Management, Engineering, Research, and other stakeholders to align on product goals, technical constraints, and design solutions.

• Design System Contribution & Advocacy: Contribute to and leverage existing design systems to ensure brand consistency, scalability, and efficiency across all product touchpoints.

• Mentorship & Design Excellence: Act as a design leader within the team, mentoring junior designers, championing design best practices, and fostering a culture of user-centricity and continuous improvement.

• Workshop Facilitation: Lead design thinking workshops, brainstorming sessions, and design sprints to drive innovation and align cross-functional teams on product direction.

📝 Enhancement Note: The description emphasizes the "Logistics Team" and "Customer Product Line design chapter," indicating a focus on operational efficiency and customer satisfaction within the delivery ecosystem. The responsibilities will likely involve balancing the needs of multiple user types (customers, riders, merchants) and integrating with complex logistical systems.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a strong portfolio demonstrating equivalent practical experience and expertise in product design, UX/UI, and related fields is expected.

Experience:

• 5+ years of professional experience as a Product Designer, with a proven track record of designing complex platforms, particularly mobile app experiences.

• Demonstrated experience in contributing to and working within established design systems. Required Skills:

• User-Centric Design: Deep understanding and application of user-centric design principles to create impactful and intuitive experiences.

• Visual Design Expertise: Strong visual design skills with a keen eye for aesthetics, layout, typography, and color.

• Figma Proficiency: Expert-level proficiency in Figma for design, prototyping, and collaboration.

• Design Systems: Experience in creating, maintaining, or contributing to design systems; understanding of their importance for scalability and consistency.

• Strategic Thinking: Ability to understand business objectives, product strategy, and OKRs, and translate them into effective design solutions.

• Workshop Facilitation: Proven ability to plan and facilitate design thinking workshops, brainstorming sessions, and design sprints.

• Design Metrics Analysis: Understanding of how to define, measure, and analyze design metrics to inform product decisions and demonstrate impact.

• Stakeholder Management: Excellent ability to communicate, influence, and manage relationships with diverse stakeholders across product, engineering, and business functions.

• Prototyping Skills: Proficiency in creating interactive prototypes to effectively communicate design concepts and user flows.

Preferred Skills:

• Experience in B2C product design, with an understanding of consumer-facing applications.

• Familiarity with animation concepts and their application in UI/UX design.

• Knowledge of accessibility standards and best practices in design.

• Experience with data-driven decision-making, including user research methodologies and A/B testing.

📝 Enhancement Note: The "5+ years" experience level, coupled with "Staff" in the title, indicates a senior individual contributor role. Candidates are expected to operate with a high degree of autonomy, strategic foresight, and the ability to influence product direction. The emphasis on complex platforms and B2C experience suggests a need for a designer who can handle intricate user flows and large-scale consumer applications.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Case Studies: Showcase 2-3 comprehensive case studies detailing your process for tackling complex design challenges, particularly in app-based environments.

• Problem Definition & Solution: Clearly articulate the user problem or business goal addressed, your design approach, and the rationale behind your design decisions.

• Process Documentation: Illustrate your design process, from initial research and ideation through wireframing, prototyping, UI design, and user testing.

• Visual Design & UI: Demonstrate strong visual design skills with polished UI mockups and interactive prototypes.

• Impact & Metrics: Quantify the impact of your designs, using metrics where possible (e.g., conversion rates, user satisfaction, task completion times).

• Design System Contribution (if applicable): Highlight any experience with design systems, showing how you've contributed to or utilized them.

Process Documentation:

• Workflow Design & Optimization: Examples of how you've mapped out and improved user workflows to enhance efficiency and reduce friction.

• User Research Integration: Showcase how user research findings were integrated into the design process to validate assumptions and inform solutions.

• Prototyping & Iteration: Demonstrate your iterative design process through prototypes at various fidelities and explain how feedback was incorporated.

📝 Enhancement Note: For a Staff Product Designer role, the portfolio should not just showcase final deliverables but deeply illustrate the candidate's strategic thinking, problem-solving methodology, and ability to drive impact through design. Emphasis should be placed on how the candidate navigates complex challenges, collaborates with teams, and uses data to inform their decisions.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for Staff Product Designers in Barcelona, Spain, with 5-10 years of experience, the estimated annual salary range is approximately €65,000 - €85,000. This estimate considers the cost of living in Barcelona, the seniority of the role, and the tech industry standards for similar positions at multinational companies.

Benefits:

• Equity Plan: Ownership stake in the company, providing long-term financial upside.

• Private Health Insurance: Comprehensive medical coverage for employees and potentially dependents.

• Monthly Glovo Credit: A recurring allowance for using the company's delivery services.

• Discounts: Reductions on transportation, food purchases, and kindergarten expenses, supporting work-life balance and employee well-being.

• Discounted Gym Memberships: Encouraging physical health and wellness.

• Flexible Work Arrangements:

  • Extra time off
  • Opportunity to work from home two days per week.
  • Up to three weeks per year to work from anywhere, offering global flexibility.

• Enhanced Parental Leave: Generous leave policies for new parents.

• Office-Based Nursery: On-site childcare support for employees.

• Online Therapy & Wellbeing Benefits: Access to mental health support and resources.

Working Hours: The standard working hours are typically around 40 hours per week, with the flexibility afforded by the hybrid work model and remote work options. The company culture emphasizes results and efficient work practices rather than strict adherence to hours.

📝 Enhancement Note: The salary estimate is a benchmark for a senior role in a major European city. Actual compensation will depend on the candidate's specific experience, negotiation skills, and the company's internal compensation bands. The benefits package is exceptionally comprehensive, reflecting Delivery Hero's commitment to employee well-being and work-life integration, which is a significant draw for senior talent.

🎯 Team & Company Context

🏢 Company Culture

Industry: E-commerce / Technology / Logistics / Food Delivery. Delivery Hero is a global leader in the online food ordering and delivery market, operating under various brands like Glovo, foodpanda, Talabat, and PedidosYa. This industry is characterized by rapid innovation, intense competition, and a focus on operational efficiency and customer experience.

Company Size: Delivery Hero is a large, publicly traded company with a global presence, employing thousands of individuals across numerous countries. This scale offers stability, significant resources, and opportunities for international collaboration, while Glovo, as a key brand, likely maintains a dynamic startup-like environment within the larger corporation.

Founded: Delivery Hero was founded in 2011, and Glovo was founded in 2015. This history indicates a company that has evolved from a startup to a mature, global entity, adept at scaling operations and adapting to market demands.

Team Structure:

• Logistics Team: This role is part of the Logistics division, focusing on optimizing the delivery process.

• Customer Product Line Design Chapter: You will be part of a dedicated design chapter focused on customer-facing products within Logistics. This structure implies a specialization within design, allowing for deep expertise.

• Cross-functional Collaboration: Expect to work closely with Product Managers, Engineers, Researchers, and potentially Operations specialists. The "Don't make me think!" principle suggests a strong emphasis on collaboration to achieve user-centric, efficient solutions.

Methodology:

• User-Centricity: A core principle is prioritizing the user experience ("Don't make me think!").

• Business Alignment: Designs are expected to contribute to sustainable business growth ("We help the biz to grow sustainably").

• Data-Driven Decisions: Research and data are integral to the design process ("Our customers and users matter").

• Agile Development: Likely operates within an agile framework, involving iterative development and close collaboration with engineering.

Company Website: https://about.glovoapp.com/

📝 Enhancement Note: Delivery Hero's acquisition of Glovo integrates a well-established global player with a more agile, consumer-focused brand. This dynamic can offer both the stability of a large corporation and the innovative spirit of a growing tech company. The emphasis on leadership principles and diversity suggests a company culture that values both performance and ethical conduct.

📈 Career & Growth Analysis

Operations Career Level: This is a "Staff" level Product Designer role, signifying a senior individual contributor position. It requires not only strong design craft but also strategic thinking, leadership, and the ability to influence product direction. This level is typically above "Senior" and below "Principal" or "Director" roles.

Reporting Structure: The designer will likely report to a Design Lead or Head of Design within the Customer Product Line or Logistics chapter. They will work closely with Product Managers and Engineering Leads on specific product initiatives.

Operations Impact: The role has a direct and significant impact on the core user experience of order tracking, a critical touchpoint in the delivery process. By improving this experience, the designer will contribute to:

• Increased customer satisfaction and loyalty.

• Reduced customer support inquiries related to order status.

• Enhanced operational efficiency by providing clear, real-time updates.

• Support for business growth through a seamless and reliable delivery experience across multiple brands and markets. Growth Opportunities:

• Design Leadership: Progression to Principal Product Designer, Design Lead, or management roles within the design organization.

• Specialization: Deepening expertise in logistics, complex platform design, or specific areas like user research or interaction design.

• Cross-Brand Exposure: Gaining experience across various Delivery Hero brands, offering a broad perspective on global product design challenges.

• Skill Development: Opportunities to hone skills in strategy, workshop facilitation, data analysis, and mentoring through dedicated projects and company initiatives.

• Impactful Projects: Leading design for high-visibility features that directly affect millions of users and contribute significantly to business objectives.

📝 Enhancement Note: The "Staff" title implies a mentorship component and a role in shaping design processes and standards within the team. Growth here is less about managing people and more about increasing influence, scope, and strategic contribution.

🌐 Work Environment

Office Type: Delivery Hero operates with a hybrid work model. This role is based in Barcelona, suggesting a modern office environment that supports collaborative work. The company promotes a blend of in-office collaboration and remote flexibility.

Office Location(s): The primary office location is Barcelona, Spain. This city offers a vibrant tech scene and a high quality of life, making it an attractive hub for talent.

Workspace Context:

• Collaborative Spaces: The office is designed to facilitate teamwork, with meeting rooms, breakout areas, and potentially open-plan seating arrangements that encourage interaction.

• Tools & Technology: Access to industry-standard design tools (Figma), collaboration platforms, and potentially advanced prototyping or testing equipment.

• Team Interaction: Regular opportunities for face-to-face interaction with design peers, product managers, and engineers, fostering a strong sense of team cohesion and enabling effective problem-solving.

Work Schedule: The role is full-time, with a hybrid arrangement requiring approximately 3 days per week in the Barcelona office. This structure balances the need for in-person collaboration with the flexibility of remote work, allowing designers to manage their time effectively while ensuring alignment with team activities.

📝 Enhancement Note: The hybrid model is a key aspect of the work environment, offering a balance between structured collaboration and personal flexibility. The emphasis on Barcelona as a location suggests access to a strong talent pool and a desirable living environment.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will review your application and portfolio to assess your qualifications and alignment with the role.

• Portfolio Presentation & Discussion: You will likely present a selection of your best work, focusing on 1-2 detailed case studies. Be prepared to discuss your design process, decision-making, challenges, and outcomes.

• Design Challenge/Exercise: A practical design task, either take-home or live, to assess your problem-solving skills, design approach, and execution within a defined timeframe. This might involve redesigning a feature, creating a new flow, or solving a specific user problem related to order tracking.

• Cross-functional Interviews: Interviews with Product Managers, Engineers, and potentially other Designers to evaluate your collaboration skills, technical understanding, and cultural fit.

• Staff-Level Interview: An interview focused on strategic thinking, leadership potential, mentorship capabilities, and your ability to influence product direction and design standards.

Portfolio Review Tips:

• Curate Strategically: Select case studies that best demonstrate your experience with complex platforms, user-centric design, and impact. Focus on quality over quantity.

• Tell a Story: Frame each case study as a narrative: the problem, your approach, the solutions, and the results. Clearly articulate why you made certain decisions.

• Show Your Process: Illustrate your thought process, including research, ideation, wireframing, prototyping, user testing, and iteration.

• Highlight Impact: Quantify your achievements whenever possible. Use metrics to demonstrate the value and success of your design solutions.

• Be Prepared for Depth: For a Staff role, interviewers will probe deeply into your decision-making, problem-solving, and strategic contributions. Be ready to defend your choices and discuss trade-offs.

• Tailor to the Role: Emphasize aspects of your work that align with order tracking, logistics, or complex B2C platforms.

Challenge Preparation:

• Understand the Context: If given a take-home challenge, thoroughly research Delivery Hero, Glovo, and the order tracking domain to inform your approach.

• Focus on Process: Even with time constraints, demonstrate a structured design process. Document your steps and rationale.

• Prioritize and Scope: For live challenges, focus on the most critical aspects of the problem. Clearly state any assumptions you make and how you would scope the work.

• Communicate Clearly: Articulate your thoughts and design decisions effectively, both verbally and visually.

📝 Enhancement Note: The interview process for a Staff Product Designer will be rigorous, testing not only design skills but also strategic thinking, leadership potential, and the ability to operate autonomously. A strong, well-documented portfolio that showcases a mature design process and measurable impact is crucial.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core tool for design, prototyping, and collaboration. Proficiency is essential.

• Prototyping Tools: Beyond Figma's capabilities, experience with tools like InVision, Principle, or After Effects for more advanced animations or interactive prototypes might be beneficial.

• Design Systems: Experience working with or contributing to established design systems (e.g., Storybook, internal component libraries).

Analytics & Reporting:

• Data Analysis Platforms: Familiarity with tools for analyzing user behavior and product performance (e.g., Amplitude, Mixpanel, Google Analytics) to inform design decisions.

• A/B Testing Tools: Experience with platforms that enable experimentation and validation of design hypotheses (e.g., Optimizely, VWO).

Collaboration & Project Management:

• Jira/Confluence: Common tools for project management, bug tracking, and documentation within agile development environments.

• Slack/Microsoft Teams: For day-to-day communication and team collaboration.

• Miro/Mural: For virtual whiteboarding, workshop facilitation, and collaborative ideation.

📝 Enhancement Note: While Figma is explicitly mentioned, demonstrating adaptability and familiarity with a broader tech stack used in product development (analytics, project management, collaboration tools) will strengthen a candidate's profile. The emphasis on data-driven decision-making means comfort with analytics tools is highly valued.

👥 Team Culture & Values

Operations Values:

• User-Centricity ("Don't make me think!"): A paramount value, focusing on intuitive, effortless user experiences for both customers and internal users. Designs should be easy to understand and use.

• Business Impact ("We help the biz to grow sustainably"): A strong emphasis on ensuring design initiatives align with and contribute to business objectives, driving sustainable growth and positive outcomes.

• User & Stakeholder Advocacy ("Our customers and users matter"): Actively representing the needs and voices of users and stakeholders in the design process, driven by research and empathy.

• Excellence in Craft: A commitment to high-quality design execution, visual aesthetics, accessibility, and interaction design.

• Collaboration & Innovation: Fostering an environment where diverse ideas are shared, teams work together effectively, and new solutions are explored through workshops and design sprints.

Collaboration Style:

• Cross-functional Partnership: A highly collaborative approach, working seamlessly with Product Managers, Engineers, and Researchers to co-create solutions.

• Open Communication: Encouraging open dialogue, constructive feedback, and transparent sharing of ideas and challenges.

• Data-Driven Dialogue: Using research, data, and metrics as a common language to inform discussions and drive consensus.

• Mentorship & Support: A culture where senior members (like a Staff Designer) mentor and support colleagues, fostering collective growth and skill development.

📝 Enhancement Note: Delivery Hero's emphasis on "Leadership Principles" suggests a structured approach to culture, aligning individual behaviors with company-wide values. The three design principles ("Don't make me think!", "We help the biz to grow sustainably", "Our customers and users matter") provide a clear framework for how the design team operates and makes decisions.

⚡ Challenges & Growth Opportunities

Challenges:

• Scaling Design Across Brands: Ensuring a consistent yet adaptable user experience across multiple distinct brands (Glovo, Talabat, foodpanda, etc.) while maintaining brand identity.

• Balancing User Needs with Business Goals: Navigating the complexities of optimizing for customer satisfaction, rider efficiency, merchant success, and overall business profitability simultaneously.

• Global Localization: Designing for a diverse global user base with varying cultural nuances, language requirements, and technological access.

• Evolving Logistics Landscape: Adapting designs to new features and services within the last-mile delivery space, such as grocery, retail, and evolving rider tools.

• Data Integration & Interpretation: Effectively translating complex operational and user data into actionable design improvements.

Learning & Development Opportunities:

• Strategic Design Influence: Opportunities to shape product strategy and roadmap, moving beyond execution to strategic definition.

• Cross-Brand Design Leadership: Leading design initiatives that span multiple product lines and geographies, broadening your impact and experience.

• Mentorship & Coaching: Developing leadership and coaching skills by mentoring junior designers and contributing to the growth of the design team.

• Industry Trends: Staying abreast of and applying emerging trends in UX/UI, logistics technology, and e-commerce.

• Advanced Skill Development: Pursuing training or projects focused on areas like behavioral economics, advanced analytics, or complex system design.

📝 Enhancement Note: The challenges presented are typical for senior roles in large, global tech companies operating in dynamic markets. They offer significant opportunities for professional growth by requiring the candidate to develop sophisticated problem-solving and strategic thinking skills.

💡 Interview Preparation

Strategy Questions:

• "How would you approach redesigning the order tracking experience for a global platform, considering the needs of diverse users and multiple brands?" (Focus on your process, research methods, and how you'd ensure consistency and scalability.)

• "Describe a time you had to balance conflicting stakeholder priorities or user needs. How did you resolve it?" (Highlight your negotiation, communication, and decision-making skills.)

• "How do you measure the success of your designs, particularly in a complex operational context like last-mile delivery?" (Discuss key metrics, A/B testing, and how you link design to business outcomes.) Company & Culture Questions:

• "What interests you most about Delivery Hero and Glovo's mission, particularly within the logistics and order tracking space?" (Show genuine interest and research into the company.)

• "How do you embody our design principles: 'Don't make me think!', 'We help the biz to grow sustainably,' and 'Our customers and users matter' in your work?" (Provide specific examples from your experience.)

• "How do you approach mentoring or supporting less experienced designers?" (Demonstrate leadership and collaborative spirit.) Portfolio Presentation Strategy:

• Structure: Begin with a brief overview of your career and design philosophy. Then, dive into 1-2 in-depth case studies.

• Narrative: For each case study, clearly define the problem, your role, the challenges, your process (research, ideation, design, testing), the solution, and the measurable impact.

• Visuals: Use high-quality mockups, prototypes, and flow diagrams. Keep text concise and focus on explaining your visual and interaction design choices.

• Be Prepared for Deep Dives: Expect questions about your specific decisions, trade-offs you made, alternative solutions you considered, and how you handled feedback.

• Connect to the Role: Explicitly link your experience and skills to the requirements of the Staff Product Designer position at Delivery Hero, emphasizing your ability to handle complex platforms and drive user experience improvements.

📝 Enhancement Note: For a Staff level role, interviewers will be looking for strategic thinking, leadership potential, and the ability to operate autonomously. Be prepared to discuss not just what you designed, but why, and how it impacted the business and users.

📌 Application Steps

To apply for this Staff Product Designer position:

• Submit your application through the provided link on jobs.smartrecruiters.com.

• Portfolio Customization: Tailor your portfolio to highlight case studies demonstrating experience with complex platforms, user-centric design, and measurable impact. Prioritize projects relevant to B2C apps, order tracking, or logistics if possible.

• Resume Optimization: Ensure your resume clearly outlines your 5+ years of product design experience, specific skills in Figma and design systems, and any contributions to strategy or mentorship. Use keywords from the job description.

• Prepare for Case Studies: Practice presenting 1-2 detailed case studies that showcase your end-to-end design process, problem-solving approach, and ability to drive business outcomes. Be ready to articulate your rationale for design decisions.

• Company Research: Familiarize yourself with Delivery Hero, Glovo, their brands, their mission, and their stated leadership principles. Understand the order tracking product's current state and potential areas for improvement.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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