Product Designer (UX)

📍 Job Overview

Job Title: Product Designer (UX)

Company: Bjak

Location: United States (Remote)

Job Type: Full-Time

Category: Design / Product Design / UX Design

Date Posted: April 10, 2026

Experience Level: Mid-Level (2-5 years)

Remote Status: Fully Remote

🚀 Role Summary

• Lead end-to-end product design for innovative AI chat applications, focusing on user experience and intuitive interactions.

• Develop core user flows and interaction models that simplify complex AI capabilities for everyday users.

• Collaborate closely with cross-functional teams including Product, Engineering, and Machine Learning (ML) to rapidly iterate and ship new features.

• Design and prototype user interfaces for both web and mobile platforms, utilizing advanced design tools and methodologies.

• Drive the evolution of the company's design system to ensure consistency, scalability, and speed in product development.

📝 Enhancement Note: This role is foundational to the user experience of a new AI chat application. The emphasis on "end-to-end design," "core user flows," and "rapidly prototype and iterate" indicates a need for a proactive, hands-on designer who can translate complex AI concepts into user-friendly interfaces. The "zero-to-one" and "early-stage teams" mention in the "Nice to have" section suggests a startup-like environment where a designer's impact will be significant and their ability to influence product direction is paramount.

📈 Primary Responsibilities

• Spearhead the complete design lifecycle for AI product surfaces, from initial concept generation through to final production release.

• Architect intuitive and seamless user flows that bridge advanced AI functionalities with everyday user needs and workflows.

• Actively participate in problem-solving sessions with Product Managers, Engineers, and ML specialists to conceptualize and validate new features.

• Produce comprehensive design artifacts, including wireframes, detailed user flows, interactive prototypes, and high-fidelity UI mockups for both web and mobile applications.

• Employ rapid prototyping techniques to swiftly test and refine novel interaction models, particularly those designed for AI-driven experiences.

• Conduct rigorous usability testing sessions and effectively synthesize user feedback to inform and pivot product design strategies.

• Contribute to the definition and expansion of a robust design system, ensuring design consistency, efficiency, and scalability across the product.

• Champion user-centric design principles while adeptly balancing product development velocity with technical feasibility and constraints.

📝 Enhancement Note: The responsibilities highlight a strong emphasis on AI-specific design challenges, requiring the candidate to not only possess core UX/UI skills but also an understanding of how to make AI interactions trustworthy and predictable. The requirement to "simplify complex workflows" and "design systems and journeys" points towards a need for strategic thinking beyond just visual design.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a strong portfolio demonstrating equivalent practical experience and a deep understanding of design principles is essential.

Experience: 2-5 years of proven experience in product design or UX design roles, with a track record of shipping successful web and mobile products.

Required Skills:

• Demonstrable experience as a Product Designer or UX Designer with a robust portfolio showcasing end-to-end product design for web and mobile applications.

• High proficiency in design and prototyping tools, with a specific emphasis on Figma.

• Strong grasp of fundamental design principles: interaction design, information architecture, layout, visual hierarchy, and the creation and application of design systems.

• Proven ability to collaborate effectively with engineering and product management teams within fast-paced, agile environments.

• Comfort and aptitude for designing with ambiguous or incomplete information, adapting to evolving requirements.

• Exceptional skill in translating complex processes and AI functionalities into clear, intuitive, and user-friendly experiences.

Preferred Skills:

• Prior experience designing products powered by Artificial Intelligence (AI), machine learning, or those handling large datasets.

• Familiarity with user research methodologies, including usability testing and qualitative research techniques.

• Experience contributing to or leading design efforts in early-stage product development (zero-to-one initiatives).

• A keen interest in exploring and defining new UX patterns specifically for AI, automation, and intelligent systems.

📝 Enhancement Note: The distinction between "Required" and "Preferred" skills is crucial. The required skills emphasize core design competencies and adaptability, while the preferred skills point towards a specialization in AI and early-stage product development, indicating the company's focus and the ideal candidate profile.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio is mandatory, showcasing a range of web and mobile products designed end-to-end.

• Projects should clearly articulate the design process, problem definition, user research insights, and design rationale.

• Specific examples demonstrating the ability to simplify complex workflows and interactions are highly valued.

• Prototypes should be included where possible to illustrate interactive elements and user flows.

Process Documentation:

• Projects should highlight the application of a structured design process, from discovery and ideation to iteration and final implementation.

• Showcase how user feedback and usability testing were incorporated to refine designs and improve user experience.

• Examples of how design decisions directly addressed user needs and business objectives are critical.

• Documentation of contributions to or creation of design systems is beneficial.

📝 Enhancement Note: For a role focused on AI and complex workflows, the portfolio needs to go beyond static mockups. It should demonstrate the candidate's ability to think through dynamic interactions, user trust mechanisms, and the simplification of advanced technology. Highlighting iterative processes and user-centric improvements is key.

💵 Compensation & Benefits

Salary Range: Based on the "2-5 years" experience level and the "United States" location (fully remote), a competitive salary range for a Product Designer (UX) is estimated between $90,000 - $130,000 USD annually. This estimate is derived from industry benchmarks for mid-level UX designers in tech companies operating remotely within the US, considering the specialized nature of AI product design.

Benefits:

• Comprehensive health, dental, and vision insurance plans.

• Generous paid time off (PTO) and holiday schedule.

• Opportunities for professional development, including training, workshops, and conference attendance.

• Equity or stock options, common in early-stage, high-growth tech companies.

• Flexible work arrangements and remote work support.

• Access to cutting-edge AI tools and technologies for design and experimentation.

Working Hours: The role is expected to align with a standard 40-hour work week. While remote, candidates may be expected to overlap with core business hours for collaboration, particularly with teams in the United States. Flexibility may be offered, but consistent availability for team syncs and meetings is important.

📝 Enhancement Note: Given the remote nature and the tech industry, a robust benefits package including equity is expected. The salary range provided is a broad estimate for the US market; specific compensation will depend on the candidate's qualifications, experience, and potentially the company's funding stage and compensation philosophy.

🎯 Team & Company Context

🏢 Company Culture

Industry: Artificial Intelligence (AI), Software Development, Chat Applications. The company is developing a proactive AI chat app, positioning itself at the forefront of conversational AI and intelligent workflow automation.

Company Size: Early-stage startup (implied by "early, high-ownership role," "zero-to-one products," and "small, world class teams"). This suggests a dynamic, fast-paced environment with significant opportunities for individual impact.

Founded: The founding date is not specified, but the description implies a relatively new venture focused on building a novel AI product.

Team Structure:

• The design team is likely small, emphasizing high talent density and hands-on contribution.

• Close collaboration with Product Management, Engineering, and Machine Learning (ML) teams is a core aspect of the workflow.

• The reporting structure is likely flat, with designers working directly with product leadership and engineering leads.

Methodology:

• Decisions are made collectively, fostering a collaborative and inclusive environment.

• Emphasis on rapid iteration and learning, balancing speed with high-quality output.

• Requires individuals who can bring structure, exercise sound judgment, and execute autonomously.

• A focus on delivering a "truly magical product" to users.

Company Website: https://bjak.my/en/about-us

📝 Enhancement Note: The company culture described is typical of a high-growth tech startup: agile, collaborative, high-ownership, and focused on innovation. The emphasis on "small, world class teams" and "high talent density" means candidates should expect to work with highly skilled peers and contribute significantly.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Mid-Level Product Designer (UX), indicated by the 2-5 years of experience requirement. It offers the opportunity to own significant product areas and influence core user experiences from the ground up.

Reporting Structure: The designer will likely report to a Head of Design, Lead Designer, or a Product Lead, working closely with Engineering Managers and ML Leads. The flat structure implies direct interaction with senior stakeholders.

Operations Impact: The designer's work will have a direct and profound impact on user adoption, engagement, and the overall success of the AI chat application. By shaping how users discover value, interact with AI, and build trust, the designer directly influences revenue potential and market positioning.

Growth Opportunities:

• Specialization: Deepen expertise in AI/ML product design, interaction models for intelligent systems, and conversational UX.

• Leadership: Potential to grow into a Senior Designer role, leading design initiatives, mentoring junior designers, and defining design strategy as the company scales.

• Product Influence: Contribute significantly to product strategy, roadmap prioritization, and the definition of new AI features and capabilities.

• Skill Development: Gain hands-on experience with cutting-edge AI technologies and user research methodologies in a fast-paced startup environment.

📝 Enhancement Note: This is a prime opportunity for a designer looking to make a significant mark on a new product, especially in the burgeoning field of AI. The growth path is likely tied to the company's success and expansion, offering substantial influence and responsibility.

🌐 Work Environment

Office Type: Fully Remote. This offers flexibility and the ability to work from any location within the United States.

Office Location(s): While the company website lists Malaysia, the job posting specifically targets candidates in the "United States" and indicates "TELECOMMUTE" with "remote_derived": true. This suggests a distributed team structure with a primary focus on US-based talent for this role.

Workspace Context:

• The remote setup necessitates strong self-discipline, asynchronous communication skills, and proficiency with collaboration tools.

• Expect a digital-first environment where design discussions, feedback, and documentation primarily occur online.

• Access to modern design software and potentially cloud-based development/testing environments will be standard.

• Opportunities for virtual team-building and social interaction will be crucial for fostering team cohesion.

Work Schedule: While the core work week is 40 hours, the remote nature may offer some flexibility in scheduling, provided core collaboration hours with US-based teams are maintained. Effective time management and clear communication regarding availability are key.

📝 Enhancement Note: The remote aspect is a key differentiator. Candidates should be comfortable with asynchronous communication and have a dedicated, productive home office setup. The company's global presence (Malaysia) might mean some overlap with international teams, though the role is targeted at US-based candidates.

📄 Application & Portfolio Review Process

Interview Process:

• Expect a streamlined interview process, typically comprising 3-4 interviews, conducted virtually or potentially onsite (though less likely for a remote role).

• The process will likely involve technical assessments by team members, focusing on design skills, problem-solving, and cultural fit.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 of your strongest projects that best demonstrate your end-to-end product design capabilities, particularly those involving complex problem-solving or innovative interaction models.

• Focus on AI/Complexity: Prioritize projects that showcase your ability to design for complex systems, AI-driven features, or challenging user workflows. Highlight how you simplified these complexities.

• Showcase Your Process: Clearly articulate your design process for each project. Use case studies that detail the problem, your approach, user research insights, iterative design solutions, and final outcomes.

• Quantify Impact: Whenever possible, include metrics or evidence of the impact of your design decisions (e.g., improved conversion rates, user satisfaction scores, task completion times).

• Prototype Demonstration: Be prepared to walk through interactive prototypes, explaining design choices and user flows in detail.

• Tailor to Bjak: Research Bjak's product and mission. Frame your project presentations to highlight how your skills and experience align with their goals of building a proactive AI chat app.

Challenge Preparation:

• Be prepared for potential design exercises or case studies that simulate real-world problems Bjak might face, focusing on AI interaction design or workflow simplification.

• Practice articulating your design thinking process clearly and concisely.

• Be ready to discuss your rationale behind design decisions, trade-offs considered, and how you would measure success.

📝 Enhancement Note: The emphasis on a "prompt decision" and a "streamlined process" suggests that candidates should come prepared, with a well-curated portfolio and clear answers to anticipated questions about their design philosophy and experience with complex systems.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for UI design, wireframing, prototyping, and collaboration. Proficiency is a must.

• Rapid Prototyping Tools: Beyond Figma, familiarity with tools that allow for quick iteration and testing of interaction models is beneficial.

Analytics & Reporting:

CRM & Automation:

• Not directly applicable to this role, but understanding how user interactions within the chat app might feed into broader customer data platforms or workflows could be a plus.

📝 Enhancement Note: The explicit mention of Figma points to it being the primary tool. However, the role's nature implies a need for a designer who can quickly translate ideas into testable prototypes, suggesting comfort with a range of prototyping methodologies.

👥 Team Culture & Values

Operations Values:

• Innovation & Proactivity: A drive to build cutting-edge AI products and anticipate user needs.

• User-Centricity: A deep commitment to understanding and serving user needs through intuitive design.

• Collaboration & Transparency: Open communication and collective decision-making are paramount.

• Ownership & Execution: Taking responsibility for outcomes and delivering high-quality work efficiently.

• Continuous Learning: An embrace of experimentation, iteration, and staying ahead of AI and UX trends.

Collaboration Style:

• Highly collaborative, with designers working hand-in-hand with product managers, engineers, and ML specialists.

• Emphasis on constructive feedback and iterative refinement of ideas.

• Asynchronous communication is likely common, requiring clear documentation and proactive updates.

• A shared goal of creating a "truly magical product" drives collective effort.

📝 Enhancement Note: The company values align with a typical high-performing startup culture, emphasizing agility, user focus, and a strong sense of shared purpose. Candidates should demonstrate values that mirror these principles.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for AI Ambiguity: Creating user experiences where AI behavior is predictable, trustworthy, and easy to understand, given the inherent non-deterministic nature of AI.

• Simplifying Complexity: Translating sophisticated AI capabilities and multi-step reasoning processes into simple, intuitive user journeys.

• Early-Stage Product Development: Navigating the uncertainties and rapid changes inherent in building a product from the ground up.

• Balancing Innovation with Usability: Ensuring that cutting-edge AI features are not only powerful but also accessible and delightful for everyday users.

Learning & Development Opportunities:

• AI UX Specialization: Becoming an expert in designing for AI, a rapidly evolving and in-demand field.

• Product Impact: Directly shaping a core product experience with significant potential for user adoption.

• Startup Environment: Gaining invaluable experience in a fast-paced, high-growth tech startup.

• Cross-Functional Exposure: Working closely with world-class engineers and ML experts.

📝 Enhancement Note: The challenges presented are specific to AI product design and early-stage development, offering significant learning opportunities for ambitious designers.

💡 Interview Preparation

Strategy Questions:

• Be ready to discuss your approach to designing for AI. How do you build trust and predictability into AI interactions?

• Prepare to walk through a project where you simplified a complex system or workflow. What was the problem, your process, and the outcome?

• How do you balance user needs with technical constraints and business velocity in a fast-paced environment?

Company & Culture Questions:

• What interests you about Bjak and our mission to bring intelligence to everyday conversations?

• How do you approach collaboration with engineers and product managers?

• Describe your experience working in early-stage teams or on "zero-to-one" products.

Portfolio Presentation Strategy:

• Start with the "Why": Clearly articulate the problem you were solving and the user needs you addressed for each project.

• Showcase Your Process: Use visual aids to walk through your design thinking, from research and ideation to iteration and final solution.

• Highlight AI/Complexity: Emphasize projects where you tackled complex interactions or AI-related challenges, detailing your approach to simplification and user trust.

• Explain Your Decisions: Be prepared to defend your design choices with clear rationale, user data, and an understanding of trade-offs.

• Demonstrate Prototyping Skills: Be ready to interact with prototypes and explain how they represent the intended user experience.

📝 Enhancement Note: The interview preparation advice focuses on demonstrating core UX skills, adaptability, an understanding of AI design challenges, and a proactive, collaborative mindset suitable for a startup environment.

📌 Application Steps

To apply for this Product Designer (UX) position:

• Submit your application through the provided link on Ashby.

• Portfolio Customization: Ensure your portfolio prominently features projects that demonstrate end-to-end design, especially those involving complex workflows, AI, or innovative interaction models. Tailor your project selection to highlight relevant skills.

• Resume Optimization: Update your resume to emphasize experience in product design, UX, Figma, prototyping, and collaboration within tech teams. Quantify achievements where possible.

• Interview Preparation: Practice articulating your design process, problem-solving approach, and rationale for design decisions. Prepare to discuss your portfolio projects in detail, focusing on your contributions and impact.

• Company Research: Familiarize yourself with Bjak's mission, product vision (as described in the job posting), and the challenges of designing for AI. Understand their culture of rapid iteration and collaboration.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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