Product Designer (UI/UX)

📍 Job Overview

Job Title: Product Designer (UI/UX)

Company: Bjak

Location: London, England, United Kingdom

Job Type: Full-Time

Category: Product Design / UI/UX

Date Posted: June 21, 2026

Experience Level: Mid-Level (3+ years)

Remote Status: Hybrid (with remote option for UK-based candidates)

🚀 Role Summary

• Design and deliver user-centric experiences for high-impact digital products used by millions across Southeast Asia.

• Drive the product design lifecycle from concept to implementation, ensuring seamless, smart, and scalable user interfaces.

• Collaborate closely with product managers, engineers, and researchers to translate complex problems into intuitive and elegant UX solutions.

• Contribute to and evolve a comprehensive design system to maintain consistency and efficiency across web and mobile platforms.

• Advocate for user needs throughout the product development process, ensuring a user-first approach to all design decisions.

📝 Enhancement Note: This role is specifically for a Product Designer with a UI/UX focus, emphasizing the creation of digital products, particularly within the financial technology (FinTech) and insurance sectors, given the company's background. The hybrid nature suggests a balance between in-office collaboration and remote flexibility.

📈 Primary Responsibilities

• Lead the end-to-end design process for designated product areas, from initial ideation and concept development through to final implementation and iteration.

• Develop comprehensive user flows, wireframes, interactive prototypes, and high-fidelity UI designs for both web and mobile applications.

• Conduct user research, usability testing, and gather user feedback to inform design decisions and drive iterative improvements.

• Collaborate effectively with product managers to define product strategy and requirements, and with engineers to ensure faithful implementation of designs.

• Contribute to the expansion and maintenance of the company's design system, ensuring adherence to brand guidelines and promoting design consistency.

• Champion user needs and advocate for user-centered design principles within cross-functional teams.

• Analyze user data and design performance metrics to identify areas for optimization and enhancement.

📝 Enhancement Note: The responsibilities highlight a hands-on role where the designer is expected to own significant parts of the product design process, requiring strong individual contribution and collaboration skills. The emphasis on "leading the design process" suggests a mid-level to senior individual contributor role.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a strong educational foundation in Design, Human-Computer Interaction (HCI), or a related field is beneficial. Demonstrated practical experience and a robust portfolio are prioritized over formal education.

Experience: Minimum of 3 years of professional experience in product design, with a proven track record of designing and shipping successful web and mobile products.

Required Skills:

• UI/UX Design: Expertise in creating intuitive, user-friendly interfaces and seamless user experiences.

• Figma Proficiency: Advanced skills in Figma for wireframing, prototyping, and UI design.

• Prototyping: Ability to create interactive prototypes to effectively communicate design concepts and user flows.

• User Research & Testing: Experience in planning and conducting user research, usability testing, and synthesizing findings.

• Wireframing & User Flows: Skill in creating clear wireframes and detailed user flow diagrams.

• Interaction Design: Strong understanding of interaction principles and how to apply them to create engaging user experiences.

• Design Systems: Experience contributing to or working with design systems for consistency and scalability.

• Agile Methodology: Familiarity with agile development processes and working within cross-functional agile teams.

• Web & Mobile Design: Proven experience designing for both web and mobile platforms.

Preferred Skills:

• Experience in the FinTech or insurance industry.

• Familiarity with AI-integrated applications.

• Experience with other design and prototyping tools.

• Knowledge of front-end development principles (HTML, CSS, JavaScript) to better collaborate with engineers.

📝 Enhancement Note: The requirements emphasize practical skills and a strong portfolio, indicating that demonstrable experience and the ability to execute are key. Proficiency in Figma is a non-negotiable requirement.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing a minimum of 3 years of product design experience, with a clear emphasis on both web and mobile products.

• Case studies that detail your design process, including problem definition, user research, ideation, wireframing, prototyping, UI design, and iteration based on feedback.

• Examples demonstrating your ability to turn complex user flows into simple, elegant, and scalable user experiences.

• Visuals that highlight your understanding of layout, hierarchy, spacing, and interaction design principles.

• Evidence of contribution to or utilization of design systems for consistency. Process Documentation:

• Case studies should clearly articulate the problem statement, your role, the design challenges, your approach, and the measurable outcomes or impact of your work.

• Demonstrate your iterative design process, showing how you incorporated user feedback and data to refine designs.

• Showcase your ability to work within an agile framework, collaborating with product managers and engineers.

📝 Enhancement Note: The portfolio is a critical component of the application, serving as the primary evidence of the candidate's skills and experience. It must clearly demonstrate a user-centered design process and the ability to deliver impactful solutions.

💵 Compensation & Benefits

Salary Range: Based on the London location, 3+ years of experience, and the "above-market remuneration" promise, a competitive salary range for a Product Designer (UI/UX) in London typically falls between £55,000 and £75,000 per annum. This can vary based on the candidate's specific skills, experience level, and the final negotiation.

Benefits:

• Above-market remuneration package.

• Accelerated career growth opportunities with significant leadership exposure.

• High degree of autonomy in your work and decision-making.

• Unlimited learning potential and opportunities for professional development.

• Mission-driven work that contributes positively to society through efficiency gains.

• Collaborative, inclusive, and flat team culture where ideas and ownership are valued.

Working Hours: Standard full-time working hours are expected, likely around 40 hours per week. The company culture emphasizes output and ownership, suggesting flexibility may be available, but a consistent commitment to project delivery is key.

📝 Enhancement Note: The salary estimate is based on industry benchmarks for mid-level Product Designers in London, UK. The "above-market remuneration" suggests that the upper end of this range, or potentially higher, could be offered to exceptional candidates. The benefits package strongly emphasizes growth and autonomy, aligning with the company's "flat organization" and "owner mentality" culture.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology, specifically focused on building superior application platforms with a strong presence in FinTech and insurance technology. The company is also exploring AI integration for future applications.

Company Size: The description implies a lean, high-performance team that is growing. While not explicitly stated, the emphasis on a "flat organization" and a "densely talented" team suggests a dynamic, agile environment that values individual contribution over hierarchy, likely in the range of 50-200 employees.

Founded: The company has successfully developed and operates the leading insurance platform in Southeast Asia, indicating a mature and established core business, though they are actively building new applications.

Team Structure:

• Operates within a "very flat organization" where titles are less important than output, integrity, and ownership.

• The design team likely works in small, cross-functional pods, collaborating closely with product managers and engineers.

• Expectation of direct contribution and hands-on work from all team members. Methodology:

• Focus on engineering and product excellence.

• Fast-paced execution with a strong emphasis on speed, clarity, and relentless ownership.

• Data-driven decision-making, embracing feedback and iteration.

• A culture that rewards initiative and an "owner's mindset."

Company Website: https://bjak.my/en/about-us

📝 Enhancement Note: The company culture is a significant differentiator, emphasizing meritocracy, speed, and ownership. Candidates should be prepared for a demanding yet rewarding environment where individual impact is highly visible and valued.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a mid-level Product Designer (UI/UX). The responsibilities suggest an individual contributor role with significant ownership over product areas, requiring the ability to lead design processes independently.

Reporting Structure: Within the described "flat organization," the designer will likely report to a Head of Product, Design Lead, or a senior product manager. Direct collaboration with engineers and researchers is also a key part of the structure.

Operations Impact: The designer will have a direct impact on the user experience of products used by millions, influencing customer acquisition, retention, and satisfaction within the financial services sector. Their work directly contributes to the company's mission of creating successful and efficient businesses.

Growth Opportunities:

• Accelerated Career Growth: The company explicitly offers accelerated career progression. This could mean moving into Senior Product Designer, Lead Product Designer, or Product Management roles faster than in traditional organizations.

• Leadership Exposure: Opportunities to lead design initiatives, mentor junior designers (if applicable), and influence product strategy.

• Skill Development: High autonomy and unlimited learning potential suggest opportunities to explore new design challenges, technologies (like AI), and expand expertise in FinTech.

📝 Enhancement Note: The emphasis on "accelerated career growth" and "leadership exposure" is a strong draw for ambitious designers. Candidates should be prepared to demonstrate initiative and a proactive approach to learning and taking on more responsibility.

🌐 Work Environment

Office Type: The role is described as Hybrid, with a primary location in London. This suggests a modern office environment designed for collaboration, supplemented by remote work flexibility.

Office Location(s): London, England, United Kingdom. Specific office details are not provided, but it's implied to be a professional workspace in a major hub.

Workspace Context:

• Collaborative Environment: The flat structure and emphasis on cross-functional teams indicate a dynamic workspace that encourages open communication and teamwork.

• Technology & Tools: Access to industry-standard design tools like Figma and other relevant software will be provided.

• Team Interaction: Regular opportunities for collaboration with product managers, engineers, researchers, and other designers, both in person and remotely.

Work Schedule: A standard full-time schedule is expected, likely around 40 hours per week. The company culture values output and ownership, which may allow for some flexibility in daily working hours, provided project deadlines and team collaboration needs are met.

📝 Enhancement Note: The hybrid model offers a blend of focused individual work and collaborative team interaction. Candidates should be comfortable working both independently and as part of a dynamic, cross-functional team.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of CV and portfolio for essential qualifications and design quality.

• Portfolio Presentation: A dedicated session where candidates present their case studies, explaining their design process, problem-solving approach, and impact. Candidates should be prepared to discuss their rationale and decisions in detail.

• Technical/Design Challenge: Potentially a design exercise or take-home challenge to assess practical design skills and problem-solving abilities relevant to the company's products.

• Cross-Functional Interviews: Interviews with Product Managers, Engineers, and potentially other stakeholders to assess collaboration skills, communication, and cultural fit.

• Final Interview: Likely with a senior leader (e.g., Head of Product, CEO) to discuss strategic thinking, ownership, and long-term fit.

Portfolio Review Tips:

• Curate Your Best Work: Select 3-4 strong case studies that best represent your skills and experience relevant to Bjak's products (FinTech, web/mobile).

• Tell a Story: For each case study, clearly articulate the problem, your role, your process, the solutions you designed, and the measurable impact or learnings.

• Highlight Your Process: Show your thinking, not just the final UI. Include sketches, wireframes, user flows, and research insights.

• Demonstrate Impact: Quantify results where possible (e.g., improved conversion rates, reduced task completion time).

• Tailor to Bjak: If possible, subtly tailor your presentation or highlight projects that show an understanding of the FinTech/insurance space or complex user journeys.

Challenge Preparation:

• Understand the Problem: Thoroughly analyze any design challenges presented. Ask clarifying questions.

• Focus on Process: Even if you don't have a "perfect" solution, demonstrate a strong, user-centered design process.

• Communicate Your Thinking: Clearly articulate your assumptions, rationale, and trade-offs.

• Be Resourceful: Show how you would approach problem-solving, even with limited information.

📝 Enhancement Note: The interview process heavily favors candidates who can clearly articulate their design process and demonstrate tangible impact through their portfolio. Preparation should focus on storytelling and showcasing problem-solving skills.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: This is a mandatory requirement. Proficiency in Figma for all aspects of design, from wireframing to high-fidelity mockups and interactive prototyping.

• Prototyping Tools: While Figma is primary, familiarity with other prototyping tools may be beneficial.

Analytics & Reporting:

• Experience with analytics platforms (e.g., Google Analytics, Mixpanel, Amplitude) to understand user behavior and inform design decisions.

• Ability to interpret data and translate insights into design improvements. CRM & Automation:

• While not directly a designer's tool, an understanding of how CRM systems (like Salesforce) and automation platforms impact user journeys can be advantageous for designing integrated experiences.

📝 Enhancement Note: Figma is central to this role. Candidates should be ready to showcase their mastery of the tool and its capabilities for collaborative design and prototyping.

👥 Team Culture & Values

Operations Values:

• Output, Integrity, and Ownership: These are paramount. Team members are expected to deliver high-quality work, act with honesty, and take full responsibility for their tasks and projects.

• Speed and Clarity: The company values rapid execution and clear communication.

• User-Centricity: A strong commitment to understanding and advocating for user needs.

• Continuous Improvement: Embracing feedback, data, and iteration to constantly enhance designs and products.

• Collaboration: Working effectively within cross-functional teams to achieve shared goals.

Collaboration Style:

• Flat and Direct: Communication is likely to be open, direct, and less hierarchical.

• Cross-functional Integration: Designers work closely with Product Managers, Engineers, and Researchers, requiring strong interpersonal and communication skills.

• Feedback-Oriented: A culture that encourages constructive feedback to drive design quality and team growth.

📝 Enhancement Note: Candidates should demonstrate an alignment with these values, particularly in their approach to work, communication, and problem-solving, to thrive in Bjak's culture.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for Scale: Creating user experiences that are simple, elegant, and scalable for a product used by millions across a diverse region.

• Balancing Speed and Quality: Working in a fast-paced environment while maintaining high design standards.

• Navigating a Flat Organization: Thriving in an environment where initiative and direct contribution are key, and formal structures are minimal.

• Integrating New Technologies: Potentially contributing to designs for AI-integrated applications, requiring adaptability and learning.

Learning & Development Opportunities:

• Accelerated Growth: Direct exposure to product strategy and leadership opportunities.

• Skill Expansion: Learning from a highly talented team and tackling complex design problems in the FinTech/insurance space.

• Industry Exposure: Gaining experience with a leading digital platform in Southeast Asia and emerging technologies.

• Autonomy: The freedom to explore and implement innovative design solutions.

📝 Enhancement Note: This role offers significant challenges that are directly tied to substantial growth opportunities. Candidates who are motivated by problem-solving and rapid development will find this environment particularly appealing.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you turned a complex user flow into a simple and elegant experience. What was your process?" (Focus on problem definition, user research, and iterative design.)

• "How do you balance the need for speed with maintaining high design quality?" (Discuss your approach to efficient workflows, prioritization, and when to iterate vs. deliver.)

• "Tell me about a time you disagreed with a product manager or engineer on a design decision. How did you handle it?" (Highlight communication, collaboration, and data-driven advocacy.)

• "How do you approach designing for a new market or user segment?" (Showcase your research methodologies and ability to adapt designs.) Company & Culture Questions:

• "What interests you about Bjak's mission and our work in the FinTech space?" (Research the company's mission, products, and market position.)

• "How do you embody 'ownership' in your work?" (Provide specific examples of taking initiative and seeing projects through.)

• "Describe your ideal team environment." (Align your answer with Bjak's flat, high-performance culture and values.)

• "How do you incorporate user feedback and data into your design process?" (Emphasize your iterative approach and data-informed decision-making.) Portfolio Presentation Strategy:

• Structure: Begin with a brief overview of your background and then dive into 1-2 key case studies.

• Narrative: Frame each case study as a story with a clear beginning (problem), middle (your process and solutions), and end (impact/learnings).

• Visuals: Use clear, high-quality visuals. Show progression from low-fidelity to high-fidelity.

• Elaborate on Process: Don't just show the final screens. Explain why you made certain decisions, what research informed them, and what trade-offs you considered.

• Be Ready for Questions: Anticipate questions about your design choices, challenges, and how you would approach similar problems at Bjak.

📝 Enhancement Note: Preparation should focus on articulating your design process clearly, demonstrating your impact with concrete examples, and showing a strong understanding of Bjak's values and business context.

📌 Application Steps

To apply for this Product Designer (UI/UX) position:

• Submit your application through the provided link.

• Portfolio Customization: Ensure your portfolio is up-to-date, showcases relevant web and mobile projects, and clearly details your design process through case studies. Prioritize quality over quantity.

• Resume Optimization: Tailor your resume to highlight your 3+ years of product design experience, proficiency in Figma, experience with user research, and any relevant FinTech or mobile design achievements. Use keywords from the job description.

• Interview Preparation: Practice presenting your portfolio case studies, focusing on storytelling, process, and impact. Prepare to answer strategy, behavioral, and company-culture-related questions.

• Company Research: Thoroughly research Bjak's products, mission, and market position to demonstrate genuine interest and alignment with their values, particularly their emphasis on efficiency, ownership, and user experience in the financial sector.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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