Product Designer (Mobile Apps) | 9-Month Contract

📍 Job Overview

Job Title: Product Designer (Mobile Apps) | 9-Month Contract

Company: Bunnings

Location: Support Office VIC, Australia

Job Type: Full-time Contract

Category: Product Design / UX/UI

Date Posted: 2026-09-07

Experience Level: Mid-Level (3+ years)

Remote Status: On-site

🚀 Role Summary

• Design and deliver exceptional, customer-centric mobile app experiences for millions of users across Australia and New Zealand.

• Drive product design initiatives from initial discovery and concept development through to launch and ongoing optimization.

• Leverage customer insights, research, and data to uncover opportunities and validate innovative design solutions.

• Collaborate closely with cross-functional teams, including Product Managers, Engineers, and Researchers, to shape product direction and achieve business outcomes.

• Contribute to the evolution of design systems, accessibility standards, and best practices within a supportive product design community.

📝 Enhancement Note: This role is a 9-month contract position, ideal for a candidate seeking to make a significant impact on high-traffic mobile applications within a short, focused period. The emphasis on "customer-first mindset" and "making home improvement easier" indicates a strong focus on user-centered design principles and tangible customer value.

📈 Primary Responsibilities

• Design seamless and intuitive mobile application experiences that enhance customer discovery, shopping, and engagement with Bunnings' offerings.

• Take ownership of design initiatives, guiding them through the entire product lifecycle, from early-stage discovery and ideation to final implementation and post-launch iteration.

• Utilize customer insights, user research findings, and performance data to identify pain points, uncover opportunities, and inform design decisions.

• Develop comprehensive design artifacts, including user journeys, wireframes, interactive prototypes, and polished high-fidelity interfaces, ensuring a balance between user needs and business objectives.

• Partner effectively with Product Managers, Software Engineers, and User Researchers to align on product priorities, define requirements, and ensure successful delivery of customer-centric features.

• Actively participate in collaborative workshops, design critiques, and team discussions to influence product strategy and contribute to key decision-making processes.

• Contribute to the refinement and expansion of the team's design systems, ensuring consistency, scalability, and adherence to accessibility standards.

• Employ a test, learn, and iterate approach to continuously enhance user experiences based on performance metrics and user feedback.

📝 Enhancement Note: The responsibilities highlight a full-stack design role, requiring the candidate to manage the entire design process independently for specific initiatives, from concept to post-launch optimization. The emphasis on "balancing customer needs with business outcomes" and "shaping priorities" suggests a strategic design contributor.

🎓 Skills & Qualifications

Education: While no specific degree is listed, a strong portfolio demonstrating practical application of design principles is paramount. Relevant fields of study could include Human-Computer Interaction (HCI), Graphic Design, Digital Media, or related disciplines.

Experience: Approximately 3+ years of dedicated experience in Product Design, UX Design, or a closely related field.

Required Skills:

• Strong experience designing user interfaces and user experiences specifically for mobile applications (iOS and/or Android) and mobile web products.

• Proven track record of delivering end-to-end design outcomes, from initial concept and discovery phases through to successful implementation and launch.

• Demonstrated ability to create comprehensive user flows, wireframes, interactive prototypes, and high-fidelity visual designs.

• Proficiency in industry-standard design and collaboration tools, with a specific emphasis on Figma and Miro.

• Experience working collaboratively within agile product development teams, closely partnering with Product Managers and Engineers.

• Excellent communication, stakeholder engagement, and interpersonal skills, with the ability to articulate design rationale effectively.

• Experience in applying customer insights and research data to inform design decisions and validate solutions. Preferred Skills:

• Native mobile app design experience, demonstrating deep understanding of platform-specific design patterns and user expectations.

• Experience designing for loyalty programs, rewards systems, membership platforms, or other customer engagement-focused products.

• Prior experience working with large-scale consumer brands or high-traffic e-commerce/retail platforms.

• Familiarity with designing for accessibility and implementing accessibility standards in digital products.

📝 Enhancement Note: The requirement for "around 3+ years" suggests they are open to candidates who may have slightly less formal experience but possess a robust portfolio and demonstrable skills. The emphasis on Figma and Miro points to specific tool proficiency being crucial for immediate contribution.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing a range of relevant product design work, with a strong emphasis on mobile applications.

• Detailed case studies that clearly articulate the problem statement, design process, your specific contributions, and the resulting measurable customer impact or business outcomes.

• Demonstrations of end-to-end design thinking, from initial research and ideation to final execution and iteration.

• Examples of user flows, wireframes, interactive prototypes, and high-fidelity designs, presented clearly and logically.

• Evidence of how customer insights, data, and user research were integrated into the design process. Process Documentation:

• Case studies should clearly outline the design process followed, including discovery, ideation, prototyping, testing, and implementation phases.

• Demonstrate a structured approach to problem-solving and how design methodologies were applied to achieve specific objectives.

• Showcase an understanding of iterative design and optimization, highlighting how feedback and data were used to refine designs post-launch.

• Examples should reflect collaboration within agile environments, detailing interactions with Product Managers and Engineers.

📝 Enhancement Note: The portfolio is critical for this role. Candidates should be prepared to walk through their case studies, explaining their design decisions, problem-solving approaches, and quantifying the impact of their work. The focus on "measurable customer impact" is key.

💵 Compensation & Benefits

Salary Range: As this is a contract role for a 9-month period, the compensation will likely be structured as a fixed daily or hourly rate, or a fixed term salary. Based on industry standards for a Product Designer with 3+ years of experience in Victoria, Australia, a competitive rate would typically fall within the range of AUD $450 - $700 per day, or an equivalent annual salary of AUD $90,000 - $140,000, depending on experience and negotiation.

Benefits:

• Team discount at Bunnings and other Wesfarmers brands (e.g., Kmart, Target, Officeworks).

• Free standard OnePass membership.

• Access to over 100 exclusive team member benefits covering health, shopping, travel, wealth, and work/leave.

• 12 weeks paid parental leave (regardless of gender).

• Annual festive gifts.

• Discounted food and drinks at the Bunnings Cafe.

• Opportunities for travelling team member roles.

Working Hours: The role is listed as full-time. Standard full-time hours in Australia are typically 38-40 hours per week. The contract duration is 9 months.

📝 Enhancement Note: The salary range is an estimate based on publicly available data for similar contract roles in Australia. The specific rate will depend on the candidate's experience, negotiation, and the contract's specifics. The benefits listed are substantial and reflect Bunnings' commitment to employee well-being.

🎯 Team & Company Context

🏢 Company Culture

Industry: Retail (Home Improvement & Lifestyle Products). Bunnings is the leading retailer in this sector in Australia and New Zealand, known for its extensive product range and strong customer service ethos. This context means the design work will directly impact a massive consumer base and influence everyday purchasing decisions.

Company Size: Bunnings is a large, established retail organization, part of the Wesfarmers group. This implies access to significant resources, established processes, and a broad organizational structure, but also potentially a need for adaptability and clear communication to navigate.

Founded: Bunnings was founded in 1952 and has grown significantly since then. This long history suggests a stable company with a deep understanding of its market and customer base.

Team Structure:

• The Product Designer will be part of the "Customer & Sales Product team," indicating a focus on B2C (Business-to-Consumer) aspects of the business.

• This team likely comprises Product Managers, Engineers, Researchers, and other Designers, fostering a collaborative environment.

• The reporting structure will likely involve a Lead Product Designer or Head of Product, with close daily interaction with Product Managers and Engineers on specific product squads or initiatives.

• Cross-functional collaboration is explicitly mentioned as a key aspect of the role, essential for translating customer needs into functional and engaging mobile experiences. Methodology:

• Bunnings operates with a strong emphasis on understanding customer needs ("making home improvement easier"). This suggests a data-driven approach to product development, incorporating customer insights, user research, and performance analytics.

• The mention of agile product teams indicates a methodology focused on iterative development, continuous feedback, and adaptability.

• Workflow planning and optimization will be crucial, ensuring that design solutions are not only user-friendly but also efficient and scalable.

• Automation and efficiency practices are likely valued, especially within a large retail context aiming for seamless customer journeys.

Company Website: https://www.bunnings.com.au/

📝 Enhancement Note: Bunnings' "red hot go" slogan and emphasis on empowering customers and team members suggest a culture that values initiative, hard work, and a can-do attitude. This translates to an environment where designers are expected to be proactive and contribute meaningfully.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned at a Mid-Level Product Designer stage, requiring around 3+ years of experience. It involves taking ownership of design initiatives and contributing to strategic product decisions, moving beyond purely execution-focused tasks.

Reporting Structure: The designer will report into a lead within the Customer & Sales Product team, likely a Lead Product Designer or Head of Product, and will work closely with Product Managers and Engineering leads on specific project squads. This structure allows for both guidance and autonomy.

Operations Impact: The Product Designer's work will have a direct and significant impact on the customer experience for millions of users. This includes influencing how customers discover products, make purchases, and engage with the Bunnings brand, ultimately driving revenue and customer loyalty. The role is central to the digital transformation and customer engagement strategy.

Growth Opportunities:

• Specialization: Deepen expertise in mobile app design, customer loyalty programs, or large-scale retail UX.

• Skill Development: Enhance skills in user research, data analysis for design, design system management, and accessibility best practices.

• Leadership Potential: For exceptional performance, opportunities may arise for lead design roles on future projects or to mentor junior designers, especially if the contract is extended or leads to permanent roles. The contract nature also offers exposure to various projects and teams within Bunnings.

📝 Enhancement Note: While this is a contract role, the scale of Bunnings and the impact of its mobile apps offer significant learning and portfolio-building opportunities. Demonstrating successful project delivery within this contract could open doors to future opportunities within Bunnings or the broader retail tech sector.

🌐 Work Environment

Office Type: The role is based at the "Support Office VIC," indicating an office-based environment for collaboration and focused work. This is typical for roles that require close interaction with product management, engineering, and other design team members.

Office Location(s): Support Office VIC, Australia. This location is likely a central hub for Bunnings' corporate functions, offering professional amenities and an environment conducive to focused design work.

Workspace Context:

• The environment is described as supportive, with a "supportive design community." This suggests opportunities for peer feedback, knowledge sharing, and collaborative problem-solving among designers.

• Access to necessary operations tools and technology, including Figma, Miro, and potentially other collaboration and prototyping software, is expected.

• The emphasis on collaboration with Product Managers and Engineers means ample opportunities for team interaction, design reviews, and cross-functional discussions.

Work Schedule: A standard full-time work schedule is expected, likely Monday to Friday, with the possibility of some flexibility depending on team agreements and project needs. The 9-month contract duration provides a defined period for focused work.

📝 Enhancement Note: While on-site, the description hints at a collaborative and supportive design culture, suggesting that while focused work is essential, team interaction and knowledge sharing are also highly valued components of the daily work environment.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess experience, skills, and alignment with the role requirements. Be sure your portfolio clearly highlights mobile design experience and case studies with measurable impact.

• First Interview (Hiring Manager/Team Lead): Likely a discussion focused on your background, experience with mobile product design, familiarity with agile methodologies, and your approach to problem-solving. Prepare to discuss your portfolio in detail.

• Design Challenge/Case Study Presentation: You may be asked to present a case study from your portfolio or tackle a specific design problem relevant to Bunnings' mobile app. Focus on demonstrating your thought process, user-centricity, and ability to balance user needs with business goals.

• Team/Stakeholder Interviews: Conversations with Product Managers, Engineers, or other designers to assess cultural fit, collaboration style, and technical proficiency. Be ready to discuss how you work with cross-functional teams.

• Final Interview: Potentially with a senior leader to discuss overall fit and strategic alignment.

Portfolio Review Tips:

• Curate Strategically: Select 2-3 strong mobile app design case studies that best showcase your skills relevant to Bunnings' needs. Prioritize projects with clear problem statements, demonstrated user research, your detailed design process, and quantifiable outcomes.

• Tell a Story: Structure your case studies to tell a compelling narrative. Clearly articulate the "why" behind your design decisions, the challenges you faced, and how you overcame them.

• Showcase Process: Don't just show final screens. Include wireframes, user flows, prototypes, and evidence of iteration based on feedback or data. This demonstrates your design thinking.

• Quantify Impact: Where possible, include metrics that demonstrate the success of your designs (e.g., increased conversion rates, improved user satisfaction scores, reduced task completion times).

• Highlight Collaboration: Mention how you worked with Product Managers, Engineers, and other stakeholders.

Challenge Preparation:

• Understand Bunnings: Research Bunnings' current mobile apps, their target audience, and their business objectives. Identify potential areas for improvement or innovation.

• Focus on User-Centricity: Frame your solutions around solving real customer problems.

• Consider Business Goals: Show that you understand how design decisions impact business outcomes like sales, engagement, and retention.

• Be Ready to Justify: Be prepared to explain the rationale behind every design choice, even under pressure.

📝 Enhancement Note: Given the contract nature, the interview process might be accelerated. Candidates should be prepared to demonstrate immediate value and a strong understanding of mobile-first design principles relevant to a large retail context.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for UI design, prototyping, and collaboration. Proficiency in creating design systems, components, and interactive prototypes within Figma is expected.

• Miro: Crucial for collaborative ideation, user journey mapping, brainstorming, and workshop facilitation.

• Prototyping Tools: Beyond Figma's capabilities, experience with dedicated prototyping tools may be beneficial.

• User Research Platforms: Familiarity with tools used for user testing, surveys, and feedback collection (e.g., UserTesting.com, SurveyMonkey, Qualtrics) is advantageous.

Analytics & Reporting:

• Web/App Analytics Tools: Experience with tools like Google Analytics, Adobe Analytics, or similar platforms to understand user behavior, track key metrics, and inform design decisions.

• Data Visualization Tools: Familiarity with tools that help interpret and present data, such as Tableau or Power BI, can be beneficial for understanding user trends.

CRM & Automation:

• While not a direct responsibility, understanding how design impacts CRM data and customer engagement workflows is valuable. Familiarity with how user actions within the app feed into CRM systems can provide context.

📝 Enhancement Note: Proficiency in Figma and Miro is explicitly stated as a requirement, making them critical tools to highlight on your resume and discuss in interviews. Understanding how design integrates with analytics and customer data is key for demonstrating strategic value.

👥 Team Culture & Values

Operations Values:

• Customer-First Mindset: A deep commitment to understanding and serving customer needs to make home improvement easier.

• "Give it a red hot go": Encouragement of initiative, proactivity, and a willingness to tackle challenges with enthusiasm and determination.

• Collaboration: Emphasis on working together across teams to achieve common goals and build something great.

• Data-Driven Decisions: Using insights from customer data and research to inform product direction and design choices.

• Efficiency and Impact: Striving to create experiences that deliver tangible value for both customers and the business.

Collaboration Style:

• Cross-functional Integration: Designers are expected to work seamlessly with Product Managers, Engineers, and Researchers, actively participating in squad meetings and discussions.

• Open Feedback Culture: Design reviews and team discussions are integral to the process, encouraging constructive feedback exchange to elevate design quality.

• Knowledge Sharing: The mention of a "supportive design community" implies a culture where designers share best practices, learnings, and support each other's growth.

📝 Enhancement Note: The company's values, particularly "Give it a red hot go," suggest an environment that rewards initiative and a proactive approach. Candidates who can demonstrate these qualities will likely resonate well with the team.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for Scale: Creating intuitive experiences for millions of diverse users requires careful consideration of usability, accessibility, and performance.

• Balancing Stakeholder Needs: Effectively managing and aligning the needs of customers, business stakeholders, and technical constraints.

• Fast-Paced Environment: Working within agile teams on a 9-month contract requires quick learning, rapid iteration, and efficient delivery.

• Evolving Design Systems: Contributing to and adhering to evolving design systems while pushing for innovation requires both discipline and creativity.

Learning & Development Opportunities:

• Mobile Design Expertise: Deepen skills in native mobile app design, platform conventions, and optimizing user flows for mobile contexts.

• Customer Insights & Data Analysis: Gain hands-on experience using customer data and research to drive design decisions within a large retail organization.

• Cross-functional Collaboration: Hone skills in working effectively with diverse teams (Product, Engineering, Research) to bring complex products to market.

• Exposure to Large-Scale Retail: Learn about the unique challenges and opportunities of designing for a leading retailer with millions of customers.

📝 Enhancement Note: The contract nature itself can be seen as a growth opportunity, offering exposure to a major brand and a high-impact product within a defined period, which can significantly enhance a designer's portfolio and experience.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you designed a mobile app feature that significantly improved customer engagement. What was your process, and what were the results?" (Focus on process, user insights, and quantifiable impact)

• "How do you balance user needs with business objectives and technical constraints in your design process?" (Demonstrate strategic thinking and problem-solving)

• "Walk me through a complex design challenge you faced and how you collaborated with engineers and product managers to overcome it." (Highlight collaboration skills and iterative problem-solving) Company & Culture Questions:

• "What interests you about designing for Bunnings, and how do you see your skills aligning with our 'red hot go' culture?" (Showcase research into the company and cultural fit)

• "How do you approach contributing to and evolving design systems?" (Assess understanding of design consistency and scalability)

• "Describe your experience working in an agile environment. What is your role in sprint planning and retrospectives?" (Demonstrate familiarity with agile workflows) Portfolio Presentation Strategy:

• Focus on Mobile: Ensure your presented case studies heavily feature mobile app design work.

• Quantify Everything: For each case study, be ready to discuss metrics and measurable impact. If exact numbers aren't available, discuss the intended impact and how you would measure it.

• Detail Your Role: Clearly articulate your specific contributions, especially in collaborative projects. Use "I" when discussing your individual actions and "we" when discussing team efforts.

• Show Your Process: Visually present your user flows, wireframes, prototypes, and iterations. Explain the rationale behind key decisions at each stage.

• Be Enthusiastic: Convey your passion for design and your excitement about the opportunity to contribute to Bunnings.

📝 Enhancement Note: Be prepared to discuss your experience with Figma and Miro in detail, as these are explicitly required tools. Demonstrating a proactive, problem-solving attitude will be key, aligning with Bunnings' stated values.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the provided link on the Bunnings careers portal.

• Tailor your Resume: Highlight your 3+ years of experience in Product/UX Design, specifically emphasizing mobile app design projects, your proficiency in Figma and Miro, and experience with agile teams. Use keywords from the job description.

• Curate Your Portfolio: Select 2-3 strong mobile app case studies that showcase your end-to-end design process, user-centric approach, and measurable impact. Ensure it's easily accessible (e.g., PDF or personal website).

• Prepare for an Operations Showcase: Be ready to present your portfolio case studies and discuss your design decisions, problem-solving strategies, and collaborative experiences in detail during interviews.

• Research Bunnings: Familiarize yourself with Bunnings' current mobile apps, their customer base, and their brand ethos to articulate your interest and how you can contribute effectively.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.