Product Designer - LATAM

📍 Job Overview

Job Title: Product Designer - LATAM

Company: Playbypoint

Location: Buenos Aires (AR), Bogotá (CO), Quito (EC), Lima (PE), Montevideo (UY)

Job Type: FULL_TIME

Category: Product Design / GTM Operations

Date Posted: 2026-08-03T18:25:39

Experience Level: Mid-level (2-5 years)

Remote Status: Remote Solely

🚀 Role Summary

• Owns end-to-end product design for features, from problem framing to polished UI, across web and mobile platforms.

• Responsible for the design system, ensuring consistent application, maintenance, and contribution of new components and patterns.

• Drives design decisions based on user needs and data, collaborating closely with product management and engineering teams.

• Ensures successful design handoff and partners with engineering through build and QA phases.

• Works within a remote-first, async environment, leveraging AI tools to enhance design workflows.

📝 Enhancement Note: While the role is titled "Product Designer," its responsibilities, particularly in owning features end-to-end, collaborating with "operational teams," and designing for "operator tools," indicate a strong connection to Go-To-Market (GTM) operations and how product directly impacts business functions. This role requires a blend of user-centric design thinking and a pragmatic understanding of business operations.

📈 Primary Responsibilities

• Execute end-to-end design for small and medium features, encompassing problem definition, user flow mapping, wireframing, prototyping, and high-fidelity UI creation.

• Develop robust user flows that account for edge cases, empty states, error states, and non-ideal user journeys to ensure comprehensive product resilience.

• Actively contribute to and maintain the company's design system by consistently applying established patterns, updating components as the product evolves, and identifying/addressing gaps.

• Articulate and defend design decisions to product managers and engineers, grounding rationale in user research, data insights, and business objectives.

• Collaborate closely with engineering and QA teams throughout the development lifecycle to ensure the final shipped product accurately reflects the design intent and quality standards.

• Design for both the operator tools that manage club operations and the consumer/marketplace products used by players to find matches and book courts.

• Partner with product squads, contributing to a unified and high-craft user experience across the entire product suite.

📝 Enhancement Note: The emphasis on designing for "operator tools" and "operational teams" strongly suggests this role will interface with internal business processes and user groups beyond the end consumer. This implies a need for understanding operational workflows, efficiency gains, and how design impacts business productivity, aligning it with GTM and RevOps considerations.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a strong foundation in Human-Computer Interaction (HCI), Design, or a related field is implicitly expected, demonstrated through a portfolio.

Experience: Minimum of 2-5 years of hands-on experience in product design, with a proven track record of end-to-end feature ownership.

Required Skills:

• Portfolio: A comprehensive portfolio showcasing end-to-end product design, including detailed problem framing, user flows, edge case handling, and final UI execution.

• Design Craft: Strong fundamentals in layout, visual hierarchy, interaction patterns, and the ability to apply common design patterns effectively.

• Design Systems: Hands-on experience building, maintaining, and utilizing design systems in Figma, including components, variants, and shared patterns for reusability.

• Project Ownership: Demonstrated ability to independently manage scoped projects, prioritize tasks, and proactively identify and communicate project risks.

• Communication: Excellent verbal and written communication skills, with the ability to present work narratively, defend design decisions, and collaborate effectively. Proficiency in both English and Spanish is a significant advantage.

• Tool Proficiency: Expertise in Figma for design and prototyping.

Preferred Skills:

• Experience designing for both SaaS operational tools and consumer-facing applications across web and mobile.

• Proven experience designing for accessibility standards and considering diverse user needs and device states.

• Familiarity and practical experience with AI tools to enhance design workflows and productivity.

• Experience designing for non-technical users within operational environments.

📝 Enhancement Note: The requirement for Spanish proficiency, combined with the LATAM locations, indicates a strategic focus on the Latin American market. The inclusion of "operational teams" and "operator tools" suggests that understanding user needs within a business context is as critical as understanding end-user needs, a key aspect for GTM-aligned product roles.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• End-to-End Case Studies: Showcase 2-3 detailed case studies that illustrate the entire design process from problem identification and user research to final UI and post-launch iteration.

• Problem Framing: Clearly articulate the business problem or user need that drove the design solution.

• User Flows & Wireframes: Present initial conceptualization, including user journey mapping, wireframes, and the rationale behind key interaction decisions.

• Edge Case & Error State Design: Demonstrate thoughtful consideration and design solutions for non-happy paths, including edge cases, empty states, and error handling.

• Design System Application: Evidence of how the design system was utilized, including examples of component application and contribution if applicable.

• High-Fidelity UI & Prototyping: Showcase polished UI designs and interactive prototypes that demonstrate the final user experience.

• Collaboration & Handoff: Include examples or descriptions of how you collaborated with product managers and engineers, and how design was handed off for development.

Process Documentation:

• Workflow Design: Demonstrate the ability to map out and optimize user and operational workflows through clear visual representations.

• System Integration Awareness: Show an understanding of how design integrates with broader product and operational systems, even if not directly designing the backend.

• Data-Informed Iteration: Highlight instances where user data or feedback informed design iterations and improvements.

📝 Enhancement Note: For a role that bridges product design and operational impact, portfolios should emphasize not just aesthetic quality but also the rigor of the design process, the thoughtfulness applied to complex scenarios (edge cases, errors), and the practical application of design systems. Demonstrating how design solutions improve operational efficiency or user productivity will be highly valued.

💵 Compensation & Benefits

Salary Range: Given the mid-level experience (2-5 years), remote-first nature, and LATAM locations (Buenos Aires, Bogotá, Quito, Lima, Montevideo), a competitive salary range for a Product Designer with these responsibilities in Latin America would typically fall between $45,000 - $75,000 USD annually. This range considers variations in cost of living across the specified regions and the company's likely global compensation strategy for remote roles.

Benefits:

• Remote-First Work Environment: Full remote flexibility, allowing work from any of the specified LATAM locations.

• Health & Wellness: Comprehensive health insurance, potentially including mental health support and wellness stipends.

• Paid Time Off: Generous vacation days, public holidays, and sick leave policies.

• Professional Development: Budget for conferences, courses, workshops, and access to learning resources to foster skill enhancement.

• Equipment Stipend: Allowance for setting up a productive home office environment.

• Team Collaboration Tools: Access to premium subscriptions for design and communication tools.

• Potential for Stock Options: Depending on company stage and policy, equity participation may be offered.

Working Hours: 40 hours per week, with a focus on asynchronous communication and flexibility to accommodate different time zones within LATAM and the broader company. Core overlap hours may be established for critical team syncs.

📝 Enhancement Note: The salary range is an estimate based on industry benchmarks for mid-level remote product designers in Latin America, considering the specified locations. Actual compensation may vary based on the candidate's specific experience, skills, and the company's compensation philosophy. The benefits listed are standard for remote-first tech companies and tailored to support operations professionals.

🎯 Team & Company Context

🏢 Company Culture

Industry: Software (SaaS) for Racquet Sports Clubs, encompassing Tennis, Pickleball, and Padel. Playbypoint operates in the intersection of sports technology, club management software, and player marketplaces.

Company Size: While not explicitly stated, the mention of "product squads" and an existing "design function" suggests a growing startup or scale-up environment, likely between 50-200 employees. This size implies a dynamic atmosphere with opportunities for impact but also a need for structured processes.

Founded: The founding date is not provided, but the company's description suggests a mature product with significant traction (1,000+ clubs, 3M+ players), indicating it's beyond the early startup phase.

Team Structure:

• The design function exists and is operational, implying a team of designers, potentially led by a Design Lead or Head of Design.

• Designers work within "product squads," which typically consist of a Product Manager, Engineers, and Designers, fostering close collaboration.

• Designers also interact with "operational teams," sales representatives, and marketing, indicating cross-functional exposure relevant to GTM. Methodology:

• Remote-First & Async: The company prioritizes remote work and asynchronous communication, requiring strong documentation and self-management skills.

• AI Integration: AI tools are actively used in daily workflows from research to cross-functional delivery, signaling a forward-thinking approach to productivity.

• High Craft, Low Ceremony: Emphasis is placed on shipping high-quality work and effective processes rather than bureaucratic procedures.

• Data-Informed Decisions: Design decisions are grounded in user needs and data, suggesting a culture of analytics and evidence-based strategy.

Company Website: https://playbypoint.com/ (Inferred from domain_derived)

📝 Enhancement Note: The company's focus on "club ownership of brand, data, and players" suggests a deep understanding of the B2B2C model within the sports club industry. This context is crucial for a Product Designer, as it means balancing the needs of club operators (B2B) with those of players (B2C).

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Mid-Level Product Designer (2-5 years of experience). It requires independence in executing scoped projects and contributing to core product areas like the design system. The role is not entry-level but also not yet senior leadership; it's focused on mastering the craft and driving feature development.

Reporting Structure: The designer will likely report to a Design Lead or Head of Design. They will work within cross-functional Product Squads, collaborating closely with Product Managers and Engineers. Interactions with "operational teams," sales, and marketing suggest exposure to broader business functions.

Operations Impact: The designer's work directly impacts both the user experience for players and the operational efficiency for club operators. By designing intuitive operator tools, this role contributes to improved business processes, customer satisfaction for clubs, and potentially revenue through better player engagement and court utilization. The role also influences the company's ability to scale by maintaining and evolving a robust design system.

Growth Opportunities:

• Design System Leadership: Opportunity to take on more ownership and potentially lead initiatives within the design system as the product matures.

• Specialization: Potential to specialize in either the operator tools (B2B SaaS) or player-facing products (marketplace/consumer), depending on interest and business needs.

• Mentorship: As the design team grows, opportunities to mentor junior designers or interns may arise.

• Cross-functional Expertise: Deepen understanding of GTM operations, sales enablement, and marketing through close collaboration with those teams.

• AI Design Integration: Become a go-to expert within the company for leveraging AI tools to optimize design processes.

📝 Enhancement Note: The growth path here is not just about climbing a design ladder but also about broadening influence into business operations and technology integration, making it attractive for those looking to make a tangible impact on a growing SaaS product.

🌐 Work Environment

Office Type: This is a "Remote Solely" position. There is no central office requirement; work is conducted entirely online. The company operates on a "remote-first" and "async by default" model.

Office Location(s): While the role is remote, the specified locations (Buenos Aires, Bogotá, Quito, Lima, Montevideo) indicate a focus on candidates residing within these regions in Latin America. This allows for potential localized community building or support where feasible but does not mandate physical presence.

Workspace Context:

• Collaborative Environment: Despite being remote, the company fosters collaboration through digital tools, regular syncs (where necessary), and a shared commitment to project goals within product squads.

• Tools & Technology: Access to industry-standard design tools (Figma), communication platforms, and AI-powered design aids will be provided or expected.

• Team Interaction: Regular interaction with Product Managers, Engineers, and other cross-functional teams (Sales, Marketing, Operations) via digital channels.

Work Schedule: Standard 40-hour work week, with flexibility to manage personal schedules due to the asynchronous nature of work. Adherence to core collaboration hours may be required for team meetings and critical syncs.

📝 Enhancement Note: The emphasis on async work and remote-first culture means candidates must be highly self-motivated, possess strong time management skills, and be adept at clear written communication. This environment is well-suited for experienced professionals who thrive with autonomy.

📄 Application & Portfolio Review Process

Interview Process:

• Application Submission: Submit resume and portfolio link through the provided portal.

• Initial Screening: A recruiter or hiring manager will review applications, focusing on portfolio quality, relevant experience, and alignment with required skills.

• Portfolio Review & Screening Call: A deeper dive into the candidate's portfolio, discussing specific projects, design process, and problem-solving approaches. This often includes a brief discussion of motivations and cultural fit.

• Design Challenge/Case Study: Candidates may be asked to complete a take-home design exercise or present a detailed walkthrough of a past project focusing on end-to-end design thinking, problem-solving, and system thinking.

• Team Interviews: Interviews with Product Managers, Engineers, and potentially other designers to assess collaboration style, technical skills, and fit with the product squad and company culture.

• Final Interview: A discussion with senior leadership (e.g., Head of Product, Head of Design) to assess strategic thinking, leadership potential, and overall alignment.

Portfolio Review Tips:

• Curate for Impact: Select 3-4 of your strongest end-to-end projects that best represent your skills in solving complex problems and delivering polished UI.

• Tell a Story: For each project, clearly articulate the problem, your role, the process you followed (research, ideation, iteration), key decisions, challenges, and the outcome/impact. Use visuals effectively to illustrate your points.

• Showcase Process: Don't just show final screens. Include wireframes, user flows, prototypes, and evidence of iterative design based on feedback or data.

• Highlight Design System Work: If you have experience with design systems, dedicate a section or specific examples to showcase your contributions and understanding.

• Address Edge Cases: Explicitly discuss how you handled edge cases, error states, and complex user journeys.

• Quantify Impact: Whenever possible, use data or metrics to demonstrate the success of your designs (e.g., improved conversion, reduced support tickets, increased user engagement).

• Tailor to Playbypoint: If possible, subtly tailor your presentation to reflect an understanding of Playbypoint's industry (racquet sports clubs) and target users (operators and players).

Challenge Preparation:

• Understand the Context: If given a take-home challenge, thoroughly research Playbypoint's product, target audience, and industry.

• Focus on Process: Demonstrate your design process, not just a polished final solution. Show your thinking, trade-offs, and rationale.

• Address Constraints: Be mindful of any time or scope constraints provided for the challenge.

• Practice Presentation: Rehearse presenting your work and decisions clearly and concisely, anticipating questions about your choices.

📝 Enhancement Note: Given the emphasis on "high craft, low ceremony" and "design decisions grounded in user needs and data," interviewers will likely probe deeply into the "why" behind your design choices. Be prepared to defend your decisions with logic, evidence, and an understanding of business objectives.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for UI design, prototyping, and design system management. Proficiency is a must.

• AI Design Tools: Experience with tools like Claude, ChatGPT, or specialized AI design assistants for ideation, content generation, or workflow optimization is highly valued.

• Prototyping Tools: While Figma includes prototyping, familiarity with dedicated tools like Principle, InVision, or ProtoPie might be beneficial for complex interactions.

Analytics & Reporting:

• Product Analytics Platforms: Familiarity with tools like Amplitude, Mixpanel, or Google Analytics to understand user behavior and inform design decisions.

• User Research Platforms: Tools for conducting user interviews, usability testing, and surveys (e.g., UserTesting.com, Lookback, Hotjar).

CRM & Automation:

• While not directly a designer's tool, understanding how design integrates with CRM (e.g., Salesforce, HubSpot) and marketing automation platforms is beneficial, especially when designing for operator tools that might interact with customer data.

• Collaboration Tools: Slack, Google Workspace (Docs, Sheets, Slides), Notion, or similar for communication, documentation, and project management.

📝 Enhancement Note: The explicit mention of AI tools in the "How we work" section indicates they are not just a "nice to have" but a core part of the daily workflow. Candidates should be prepared to discuss their experience and approach to using AI in their design process.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and solving problems for both players and club operators.

• Craftsmanship: High standards for quality, attention to detail, and polished execution in all aspects of design.

• Data-Driven: Decisions are informed by user data, analytics, and research findings.

• Collaboration: Working effectively across disciplines and teams to achieve common goals.

• Efficiency & Pragmatism: Focus on delivering value and shipping high-quality work with minimal unnecessary process ("high craft, low ceremony").

• Continuous Improvement: A mindset of constantly seeking ways to enhance the product, design system, and workflows.

Collaboration Style:

• Cross-Functional Integration: Designers are integral members of product squads, working daily with Product Managers and Engineers.

• Async Communication: Emphasis on clear, concise written communication and robust documentation to facilitate collaboration across time zones.

• Feedback Culture: Openness to giving and receiving constructive feedback on designs and processes.

• Ownership & Accountability: Team members are empowered to take ownership of their work and are accountable for outcomes.

• AI-Augmented Workflow: Collaboration is enhanced by leveraging AI tools for research synthesis, content generation, and idea exploration.

📝 Enhancement Note: The "high craft, low ceremony" value suggests a culture that respects expertise and allows designers autonomy, provided they deliver high-quality results efficiently. This implies a need for self-starters who can manage their work without constant oversight.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Dual User Needs: Designing effectively for two distinct user groups – club operators (B2B, focused on efficiency and business management) and players (B2C, focused on engagement and ease of use) – requires nuanced understanding and trade-offs.

• Maintaining Design System Scalability: As the product grows and evolves, ensuring the design system remains comprehensive, usable, and up-to-date presents an ongoing challenge.

• Remote & Async Collaboration: Effectively collaborating and maintaining strong relationships within a fully remote, async environment requires excellent communication and proactive engagement.

• Integrating AI Tools: Leveraging AI effectively requires continuous learning and adaptation to new tools and best practices to enhance, not replace, human design judgment.

• Geographic Diversity: Designing for a LATAM audience means considering cultural nuances, language differences (Spanish proficiency is key), and varying technical literacy.

Learning & Development Opportunities:

• Advanced Design System Practices: Opportunities to deepen expertise in design system architecture, governance, and scaling.

• Product Strategy Involvement: Gain exposure to product strategy discussions by grounding design decisions in business goals and user insights.

• AI in Design Specialization: Develop expertise in using AI to streamline design workflows, from research analysis to generative design exploration.

• Cross-functional Acumen: Learn from Product, Engineering, Sales, and Operations teams to understand the broader business context and how design contributes to GTM success.

• Accessibility & Internationalization: Enhance skills in designing for global audiences, including accessibility standards and localization considerations.

📝 Enhancement Note: The challenges presented are common in growing SaaS companies but are amplified by the remote-first, multi-region nature of Playbypoint. Candidates who can demonstrate proactive problem-solving and adaptability will be well-suited.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you took a feature from initial concept to final launch. What was your process, what challenges did you face, and how did you overcome them?" (Focus on end-to-end ownership, problem-solving, and collaboration).

• "How do you approach designing for different user types with potentially conflicting needs, such as club operators and players?" (Assess understanding of B2B vs. B2C design considerations).

• "Walk us through your process for contributing to or maintaining a design system. What are the key components, and how do you ensure consistency?" (Evaluate design system expertise and governance thinking).

• "How do you incorporate user research and data into your design decisions? Can you provide an example?" (Gauge data-driven approach and user empathy).

• "How do you ensure your designs are accessible and inclusive for a diverse user base?" (Assess awareness of accessibility standards). Company & Culture Questions:

• "What interests you about Playbypoint and the racquet sports industry?" (Show genuine interest and research).

• "How do you approach working in a remote-first, asynchronous environment?" (Demonstrate self-management and communication skills).

• "Describe your experience working with AI tools in your design process. How do you see them enhancing your work?" (Align with the company's stated workflow).

• "How do you handle feedback or disagreements with Product Managers or Engineers regarding design decisions?" (Assess collaboration and conflict resolution skills).

• "What does 'high craft, low ceremony' mean to you in a work context?" (Understand company values). Portfolio Presentation Strategy:

• Structure Your Narrative: Begin each case study with a clear problem statement and your role. Guide the interviewer through your design process step-by-step.

• Highlight Decision-Making: For every stage, explain why you made certain choices. Reference user research, data, or strategic goals.

• Show, Don't Just Tell: Use visuals effectively. Show wireframes, user flows, prototypes, and final UI. For design system work, show component examples and usage.

• Discuss Trade-offs: Be honest about challenges and trade-offs. This demonstrates critical thinking and problem-solving.

• Quantify Impact: If possible, present metrics or user feedback that demonstrate the success of your designs.

• Prepare for Deep Dives: Be ready to answer detailed questions about any aspect of your work, from initial research to final implementation.

• Practice Your Pitch: Rehearse your presentation to ensure it flows well, stays within time limits, and clearly communicates your value.

📝 Enhancement Note: The "How we work" section highlights AI and async communication. Be prepared to discuss specific examples of how you've used AI to improve your design process and how you maintain effectiveness in a remote, async setup. Your portfolio should reflect not just visual polish but also the rigor of your process and your ability to solve complex operational or user challenges.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application via the Playbypoint careers portal.

• Portfolio Customization: Ensure your portfolio is easily accessible, well-organized, and clearly showcases 2-3 end-to-end product design case studies relevant to SaaS or consumer apps. Highlight your Figma skills and design system contributions.

• Resume Optimization: Tailor your resume to highlight experience in end-to-end product design, design systems, cross-functional collaboration, and any experience with operational tools or user research. Integrate keywords like "Figma," "Design Systems," "SaaS," "UI/UX," and "remote work."

• Prepare Your Narrative: Practice walking through your portfolio projects, focusing on the problem, your process, your decisions, and the outcomes. Be ready to articulate how your skills align with Playbypoint's needs, especially regarding their remote-first culture and AI integration.

• Research Playbypoint: Understand their product offering (racquet sports club software), their target users (clubs and players), and their company values (e.g., "high craft, low ceremony," remote-first). Familiarize yourself with their website and any available product demos.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.