Product Designer

📍 Job Overview

Job Title: Product Designer

Company: Zinc

Location: London, England, United Kingdom

Job Type: Full Time

Category: Product Design / UX/UI

Date Posted: 2026-08-03T13:28:39

Experience Level: 3-5 Years

🚀 Role Summary

• Lead end-to-end product design processes for Zinc's B2B and B2B2C SaaS platforms, from discovery through delivery.

• Drive product direction by conducting user research, synthesizing insights, and making data-informed decisions in close partnership with Product Managers and Engineers.

• Elevate the user experience quality across all touchpoints, setting design standards and providing constructive critique to peers.

• Connect design solutions to user needs and broader business objectives, influencing product strategy and identifying wider opportunities.

• Foster strong, direct relationships with customer-facing teams and champion user-centered thinking within the product development lifecycle.

📝 Enhancement Note: This role emphasizes ownership and strategic influence, moving beyond pure execution. The Product Designer is expected to lead research, shape product direction, and act as a custodian of user experience quality within a scaling B2B tech company.

📈 Primary Responsibilities

• Feature Ownership: Drive the complete design process for assigned features or product areas, ensuring seamless execution from initial concept to final delivery.

• User Research & Synthesis: Independently plan, conduct, and synthesize qualitative user research to uncover deep user needs and translate findings into actionable design requirements and product strategies.

• Experience Design: Create coherent, elegant, and user-centered end-to-end experiences, ensuring high standards for both visual and interaction design.

• Cross-Functional Collaboration: Work in close partnership with Product Managers and Engineers to define features, unblock challenges, and ensure successful product launches.

• Design System Contribution: Work within and contribute to an established design system, understanding its principles and collaborating with engineers on component creation and documentation.

• Quality Advocacy: Champion high standards for design craft, documentation, and handoff processes, setting an example for the team.

• Strategic Input: Connect design decisions to user needs and business goals, actively participating in shaping product briefs and identifying strategic opportunities.

• Customer Proximity: Maintain direct connections with customer-facing teams and user feedback channels to ensure user needs are consistently represented in product development.

📝 Enhancement Note: The responsibilities highlight a proactive, ownership-driven approach. The role requires not just execution but also strategic thinking, independent research leadership, and a deep understanding of how design impacts business objectives in a SaaS environment.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a strong understanding of design principles, user-centered methodologies, and product development processes is essential. Candidates with degrees in Design, HCI, Computer Science, or related fields may have a foundational advantage.

Experience: 3-5 years of progressive experience in product design, UX/UI design, or a similar role, with a proven track record of shipping products. Experience in a high-growth startup environment and specifically with B2B or B2B2C SaaS applications is highly preferred.

Required Skills:

• User Research and Discovery: Ability to independently plan and conduct qualitative research, synthesize complex insights, and translate them into clear design direction.

• UX/UI Design in Figma: Strong proficiency in designing coherent, elegant end-to-end user experiences, with the ability to articulate design rationale clearly.

• Workshop Facilitation and Presentation: Skill in leading collaborative sessions and presenting design ideas persuasively to diverse stakeholders.

• Design Systems: Understanding of design system principles, ability to work within existing systems, and collaborate with engineers on component development.

• Strategic Product Thinking: Capacity to connect design decisions with product strategy and business objectives, contributing to shaping product direction.

• Data Analysis: Comfort using quantitative and qualitative product data to inform design decisions and enhance outcomes.

• Pragmatism: Ability to balance ambitious design goals with technical feasibility and business constraints.

• Empathy: Deep understanding of user needs and the ability to translate this into user-centered design solutions.

• Communication: Excellent verbal and written communication skills for stakeholder alignment, feedback delivery, and design storytelling.

• Curiosity: A natural drive to understand "why," explore customer needs, and continuously seek better problem-solving approaches.

Preferred Skills:

• Experience working in a high-growth startup environment.

• Experience designing for B2B or B2B2C SaaS applications.

• Experience contributing to or working with established design systems.

• Active curiosity about AI and emerging tools, with a demonstrated ability to experiment and apply them practically.

• Basic understanding of front-end technologies (HTML, CSS, JavaScript) and their implications for design implementation.

📝 Enhancement Note: The required skills emphasize a blend of strong craft (UX/UI,