Product Designer

📍 Job Overview

Job Title: Product Designer

Company: Xtremepush

Location: London, UK

Job Type: Permanent employee

Category: Product Design / UX/UI Design

Date Posted: 2026-08-06T17:34:24

Experience Level: 4+ years (Mid-Senior level)

Remote Status: Hybrid (2 days in office per week)

🚀 Role Summary

• This role is for a dedicated Product Designer responsible for end-to-end UX/UI design across Xtremepush's comprehensive Omnichannel Customer Engagement Platform, including CRM, CDP, Governance, Gamify, and Loyalty modules.

• The designer will partner directly with Product Managers and engineering leads, guiding features from initial discovery through to polished, shipped experiences, and will be instrumental in establishing and evolving design processes from the ground up.

• A key aspect of this role involves the strategic integration of AI tools and techniques into the design workflow, enhancing efficiency and innovation in research, prototyping, and overall product development.

• The position requires a proactive and autonomous individual who can manage multiple stakeholders and priorities, championing design quality and UX consistency as the company scales in the B2B SaaS market.

📝 Enhancement Note: This role is positioned as the sole dedicated designer for the entire Xtremepush platform, indicating a significant opportunity for impact and process ownership. The emphasis on AI integration suggests a forward-thinking design team and a need for candidates comfortable with emerging technologies. The target industries (iGaming, sports betting, financial services) imply a need for designing complex, data-heavy, and potentially regulated user interfaces.

📈 Primary Responsibilities

• End-to-End Product Design Ownership: Lead the entire design lifecycle for features across CRM, CDP, Governance, Gamify, and Loyalty pillars, from user research and concept generation through wireframing, prototyping, high-fidelity design, and meticulous developer handoff.

• Design System Development & Maintenance: Build, evolve, and maintain a robust and scalable design system, ensuring component library consistency and promoting efficient design application across the entire Xtremepush platform.

• User Research & Insight Synthesis: Conduct comprehensive user research, including interviews and usability testing, to gather actionable insights that directly inform product prioritization, strategic design decisions, and user-centric feature development.

• AI Integration in Design Workflow: Proactively identify, evaluate, and integrate AI tools and techniques to optimize design processes, such as AI-assisted research synthesis, generative prototyping, and workflow automation, aiming to increase design throughput without compromising quality.

• Process Establishment & Optimization: Establish scalable and efficient product design processes from scratch, embedding AI as a core component rather than an afterthought, and championing best practices for design operations.

• Cross-Functional Collaboration: Foster strong collaborative relationships with Product Managers to align on requirements and priorities, and work closely with engineering leads to ensure design feasibility, effective scoping, and high-quality implementation.

• Design Quality Advocacy: Champion and uphold design quality and UX consistency across the platform, ensuring a cohesive and intuitive user experience as the company and its product suite continue to scale.

📝 Enhancement Note: The breadth of responsibilities across five distinct product pillars, coupled with the mandate to establish design processes and integrate AI, suggests a role that is both highly strategic and deeply operational. Candidates should be prepared to demonstrate experience in process creation and adoption of new technologies within a design context.

🎓 Skills & Qualifications

Education: A Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related field is typically expected, though extensive relevant experience and a strong portfolio can often substitute for formal education in design roles.

Experience: A minimum of 4+ years of professional product design experience, with a strong preference for candidates who have worked in B2B SaaS, complex platform products, or industries such as Martech, Fintech, or iGaming.

Required Skills:

• End-to-End UX/UI Design: Proven ability to manage the full design process, from user research and wireframing to high-fidelity mockups and interactive prototyping.

• Portfolio Excellence: A compelling portfolio showcasing a range of projects that demonstrate end-to-end design ownership, problem-solving skills, and shipped product impact.

• Design Systems Expertise: Experience in building, maintaining, and scaling design systems and component libraries for complex applications.

• User Research & Testing: Proficiency in conducting user research methodologies, including interviews, surveys, and usability testing, and translating findings into actionable design improvements.

• AI Tool Integration: Hands-on experience with or a strong demonstrable interest and understanding of how to leverage AI tools within the design process (e.g., for research synthesis, content generation, workflow automation).

• B2B SaaS Product Design: Experience designing for complex, data-intensive, and workflow-driven B2B software platforms.

• Autonomous Work & Prioritization: Ability to work independently, manage multiple priorities effectively, and navigate ambiguity as the sole design resource.

• Communication & Presentation: Excellent verbal and written communication skills, with confidence in presenting and defending design decisions to diverse stakeholders (product, engineering, commercial).

Preferred Skills:

• Experience designing for iGaming, sports betting, or financial services industries.

• Familiarity with Martech or Fintech specific product design challenges.

• Experience in establishing design processes and operations from the ground up.

• Knowledge of generative AI prototyping tools or AI-assisted design workflows.

• Understanding of data visualization principles for complex datasets.

📝 Enhancement Note: The requirement for "4+ years" combined with the description of establishing processes and working autonomously suggests this role is targeting mid-to-senior level designers who are ready to take ownership and shape the design function. The emphasis on AI and complex B2B SaaS platforms indicates a need for technically adept and strategically minded designers.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• End-to-End Case Studies: Present detailed case studies that clearly articulate your role, the problem you solved, your design process (including research and iteration), the solutions you implemented, and the measurable impact of your work on the product and business.

• Demonstrated Ownership: Showcase projects where you took full ownership from conception to launch, highlighting your ability to navigate complexity and drive outcomes independently.

• Design System Contribution: Include examples of your work on design systems, demonstrating your understanding of scalability, component-based design, and consistency.

• Problem-Solving Focus: Clearly outline the user or business problems addressed by your designs, emphasizing your analytical approach and strategic thinking.

• AI Integration Examples (if available): If you have experience integrating AI tools into your design workflow, showcase specific examples and the benefits achieved.

Process Documentation:

• Workflow Design & Optimization: Be prepared to discuss how you would approach designing and optimizing user workflows within a complex platform, potentially using AI tools to enhance efficiency and user experience.

• Implementation & Automation: Demonstrate an understanding of how design translates into functional software, and how processes can be automated through thoughtful UX/UI design and integration with development workflows.

• Measurement & Performance Analysis: Show how you measure the success of your designs post-launch, using data and user feedback to drive further iterations and improvements.

📝 Enhancement Note: For a role focused on establishing processes and integrating AI, the portfolio should not just showcase finished designs but also the candidate's ability to articulate and demonstrate their design process. Evidence of creating structure, implementing new methodologies, and driving measurable improvements will be highly valued.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a Product Designer with 4+ years of experience in London, UK, the estimated salary range is £55,000 - £75,000 per annum. This range can vary based on the candidate's specific experience, portfolio strength, and negotiation.

Benefits:

• Competitive Salary: As outlined above, reflecting experience and market value.

• Hybrid Working Model: Flexibility to work remotely for up to 3 days per week, with 2 days in the London office for collaboration and team engagement.

• Pension Scheme: Company-contributed pension plan to support long-term financial planning.

• Health & Wellness: Potential for private health insurance or wellness stipends, common in tech companies.

• Professional Development: Opportunities for training, conferences, and continuous learning, especially relevant given the focus on AI and process establishment.

• Generous Paid Time Off: Standard holiday allowance, plus bank holidays.

• Equity/Stock Options: (Potentially) Depending on company stage and policy, though not explicitly mentioned.

Working Hours: A standard full-time work week, typically around 40 hours, with flexibility offered within the hybrid model. Core working hours will likely be established to facilitate team collaboration, particularly on office days.

📝 Enhancement Note: The salary estimate is based on typical London tech market rates for a mid-level Product Designer. Benefits are inferred from standard offerings in the B2B SaaS sector, with a particular emphasis on professional development given the role's mandate for process creation and AI integration.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology, Software - Specifically, Omnichannel Customer Engagement Platform with a built-in Customer Data Platform (CDP). The company serves clients in iGaming, sports betting, and financial services.

Company Size: Xtremepush is a growing company. With offices in Ireland, the UK, and the US, it suggests a scale beyond a small startup but likely not a massive enterprise. The "sole dedicated designer" role implies a lean, agile product team structure.

Founded: Founded in 2014, Xtremepush has established itself over a decade, indicating a stable but evolving company with a track record in its specialized markets.

Team Structure:

• The Product Designer will report to the Head of Product, indicating a clear reporting line within the product management hierarchy.

• Collaboration will be direct and frequent with Product Managers and Engineering Leads across the platform's five pillars.

• As the sole designer, this role will be central to the product development process, influencing cross-functional teams. Methodology:

• Data-Driven Product Development: Given the CDP component and focus on customer engagement, a data-centric approach to product decisions is highly probable.

• Agile Development: Common in SaaS companies, suggesting iterative development cycles and close collaboration between product, design, and engineering.

• AI-Integrated Workflows: Explicitly stated as a goal, indicating a commitment to leveraging AI for efficiency and innovation in design and product processes.

Company Website: https://www.xtremepush.com/

📝 Enhancement Note: The company's focus on specific, high-velocity industries (iGaming, financial services) implies a need for robust, scalable, and user-friendly platforms that can handle complex data and high transaction volumes. The culture likely values innovation, data-driven decision-making, and strong cross-functional teamwork.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Mid-Senior level Product Designer. The "4+ years" requirement and the responsibility of establishing design processes and being the sole designer indicate a move beyond junior or standard mid-level roles into a more autonomous and impactful position. It's a key individual contributor role with the potential to shape the design function.

Reporting Structure: Reporting directly to the Head of Product provides visibility to senior leadership and direct influence on product strategy. This structure is common in companies where product is a core driver of growth.

Operations Impact: The Product Designer's work directly impacts customer engagement, conversion rates, and ultimately, revenue and retention for Xtremepush's clients. By improving the platform's UX/UI and establishing efficient design processes, they contribute significantly to client satisfaction and the company's competitive edge in the Martech/CDP space.

Growth Opportunities:

• Design Leadership: Potential to grow into a Lead Product Designer or Head of Design role as the company scales and the design team expands.

• Process & AI Specialization: Develop deep expertise in establishing design operations and integrating cutting-edge AI tools, becoming a go-to expert within the company and potentially the industry.

• Product Strategy Influence: Gain significant experience in product strategy by working closely with the Head of Product and Product Managers across multiple product pillars.

• Industry Expertise: Deepen knowledge in high-growth sectors like iGaming, sports betting, and financial services, becoming a specialist in designing for these complex markets.

📝 Enhancement Note: This role offers a unique opportunity for a designer to not only execute but also to architect the design function. The growth path is less about climbing a ladder within a large team and more about expanding influence, expertise, and leadership within a growing product organization.

🌐 Work Environment

Office Type: Xtremepush operates a hybrid work model, requiring employees to be in their London office two days per week. This suggests a modern office setup designed to facilitate collaboration, brainstorming, and team cohesion on designated days.

Office Location(s): The office is located at 180 Borough High Street, London, SE1 1LB. This central London location is likely well-connected by public transport, offering accessibility for employees.

Workspace Context:

• Collaborative Hub: Office days are intended for in-person collaboration, team meetings, workshops, and fostering a sense of community. Expect a dynamic environment where cross-functional interaction is encouraged.

• Technology-Enabled: As a tech company, expect access to modern design tools, hardware, and potentially specialized software for AI-assisted design. The company's platform itself is a testament to their technological capabilities.

• Agile & Iterative: The work environment likely supports agile methodologies, encouraging rapid iteration, feedback loops, and a proactive approach to problem-solving.

Work Schedule: Standard full-time hours (approx. 40 hours/week) with hybrid flexibility. The two-day office requirement suggests a structured approach to in-person collaboration, likely with established core hours for team syncs.

📝 Enhancement Note: The hybrid model is a key feature, balancing the benefits of remote work flexibility with the advantages of in-person collaboration. The office location in a major city like London is also a significant factor for employee convenience and access.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess qualifications and alignment with the role's requirements.

• Portfolio Presentation & Discussion: A deep dive into your portfolio with the Head of Product and potentially other stakeholders. Expect to walk through 2-3 key case studies, explaining your process, decisions, and impact.

• Design Challenge/Exercise: You may be given a practical design problem to solve, either as a take-home assignment or a live exercise, to assess your problem-solving skills, design thinking, and approach to specific challenges relevant to Xtremepush's platform.

• Stakeholder Interviews: Interviews with Product Managers and Engineering Leads to evaluate your collaboration style, technical understanding, and ability to work effectively in a cross-functional team.

• Final Interview: Potentially with a senior leader to discuss company culture, strategic alignment, and long-term potential.

Portfolio Review Tips:

• Showcase End-to-End Ownership: Highlight projects where you led the entire design process, from initial research and strategy to final implementation and iteration.

• Quantify Impact: Whenever possible, include metrics and data to demonstrate the success and business impact of your designs (e.g., increased conversion rates, improved user satisfaction, reduced task completion time).

• Articulate Your Process: Clearly explain your design methodology, why you made specific decisions, and how you iterated based on feedback and research.

• Focus on Problem-Solving: Frame your projects around the problems you solved for users and the business, rather than just presenting aesthetic solutions.

• AI Integration: If you have experience or strong ideas about integrating AI into design workflows, prepare to discuss these insights and how you would implement them at Xtremepush.

• Tailor to Xtremepush: Research Xtremepush's platform and target industries (iGaming, FinTech) and try to include relevant examples or discuss how your skills translate to these domains.

Challenge Preparation:

• Understand the Domain: Familiarize yourself with Xtremepush's platform, its features (CRM, CDP, etc.), and the industries it serves.

• Practice Problem Decomposition: Be ready to break down complex problems into smaller, manageable parts.

• Think About Process & AI: Consider how you would approach a design challenge with a focus on establishing efficient processes and integrating AI tools.

• Communicate Your Thinking: Clearly articulate your thought process, assumptions, and design rationale during the challenge.

📝 Enhancement Note: The emphasis on AI integration and process establishment means candidates should be ready to discuss not just what they designed, but how they designed it, and how they would improve the overall design operations at Xtremepush. Demonstrating strategic thinking about process and technology will be crucial.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping Software: Proficiency in industry-standard tools such as Figma, Sketch, Adobe XD, InVision, or similar for wireframing, UI design, and interactive prototyping. Figma is a strong contender given its widespread adoption and collaborative features.

• User Research Platforms: Tools for conducting user interviews, surveys, and usability testing (e.g., UserTesting.com, Maze, Hotjar, SurveyMonkey).

• Design System Management: Familiarity with tools and methodologies for managing component libraries and design tokens.

Analytics & Reporting:

• Product Analytics Tools: Experience with tools like Google Analytics, Amplitude, Mixpanel, or Pendo to understand user behavior, track feature adoption, and measure design impact.

• Data Visualization: Ability to interpret data and potentially use tools like Tableau or Power BI, or understand how designs will be represented in dashboards.

CRM & Automation:

• CRM Platforms: While not a direct user role, understanding the principles and user flows of CRM systems (like Salesforce, HubSpot, or Xtremepush's own CRM module) is beneficial.

• Workflow Automation Tools: Familiarity with concepts of workflow automation, especially relevant for integrating AI tools and optimizing internal processes.

Emerging AI Tools:

• AI-Assisted Design Tools: Familiarity with or a strong interest in exploring AI tools for tasks such as:
  • Research Synthesis: AI tools that can summarize interview transcripts or user feedback.
  • Generative Design: AI that can assist in creating design variations or initial concepts.
  • Prototyping Assistance: AI that helps in building interactive prototypes more rapidly.
  • Content Generation: AI for generating placeholder text or UI copy.

📝 Enhancement Note: The explicit mention of "AI embedded as part of the workflow" is critical. Candidates should be prepared to discuss their experience or forward-thinking approach to leveraging AI in design, beyond just standard design software.

👥 Team Culture & Values

Operations Values:

• Customer-Centricity: A core value driven by the company's mission to enhance customer engagement and retention for its clients. Decisions should prioritize user needs and business outcomes.

• Data-Driven Decision Making: Emphasizing the use of data from the CDP and analytics tools to inform product strategy, design choices, and process improvements.

• Innovation & Efficiency: A drive to continuously improve processes, adopt new technologies (like AI), and find more efficient ways to deliver value.

• Collaboration & Transparency: Working effectively across product, engineering, and commercial teams, fostering open communication and shared understanding.

• Ownership & Accountability: Taking responsibility for design outcomes, driving projects to completion, and contributing to the overall success of the product.

Collaboration Style:

• Cross-Functional Integration: The design role is deeply integrated with Product Management and Engineering. Expect a highly collaborative environment where design input is sought and valued throughout the development lifecycle.

• Feedback Loops: A culture that encourages constructive feedback, both giving and receiving, to ensure continuous improvement of designs and processes.

• Agile & Iterative: Collaboration will likely follow agile principles, with regular stand-ups, sprint reviews, and design critiques to ensure alignment and rapid iteration.

📝 Enhancement Note: The company's emphasis on AI and establishing processes suggests a culture that is open to experimentation, embraces change, and values individuals who can proactively contribute to operational improvements.

⚡ Challenges & Growth Opportunities

Challenges:

• Sole Designer Responsibility: Being the only dedicated designer across a broad platform can be demanding, requiring strong prioritization skills and the ability to manage multiple concurrent projects and stakeholder requests effectively.

• Process Establishment: Building scalable design processes from the ground up requires strategic thinking, influence, and the ability to gain buy-in from other teams.

• AI Integration Complexity: Successfully identifying, integrating, and optimizing AI tools within a design workflow requires technical aptitude, strategic vision, and ongoing learning.

• Balancing Innovation with Scalability: Ensuring that new designs and processes are not only innovative but also scalable and maintainable for a growing B2B SaaS platform.

• Domain Specificity: Designing for complex industries like iGaming and financial services requires understanding specific user needs, regulations, and market dynamics.

Learning & Development Opportunities:

• AI in Design Mastery: Develop cutting-edge expertise in applying AI tools to enhance the entire product design lifecycle.

• Design Operations Leadership: Gain significant experience in building and optimizing design systems and processes, paving the way for future leadership roles in design operations.

• Product Strategy & Ownership: Deepen understanding of product strategy by working closely with senior product leadership and influencing the direction of a complex B2B platform.

• Industry Specialization: Become an expert in designing for high-growth, complex sectors such as iGaming, sports betting, and financial services.

• Cross-Functional Skill Development: Enhance collaboration and communication skills by working closely with diverse teams like engineering, product management, and commercial.

📝 Enhancement Note: This role presents a significant opportunity for a designer who thrives on autonomy, process creation, and technological innovation. The challenges are directly tied to the growth opportunities, making it an attractive prospect for ambitious designers.

💡 Interview Preparation

Strategy Questions:

• "How would you approach establishing scalable design processes from scratch for a growing B2B SaaS platform like Xtremepush?" (Focus on methodology, stakeholder buy-in, iterative implementation).

• "Describe your experience or vision for integrating AI tools into a product design workflow. What specific tools or techniques would you explore, and what benefits do you expect?" (Highlight practical application, efficiency gains, and potential limitations).

• "Imagine you have competing priorities from Product Management for three different product pillars. How would you prioritize your design efforts, and how would you communicate your decisions?" (Demonstrate prioritization frameworks, stakeholder management, and communication strategies). Company & Culture Questions:

• "What interests you most about Xtremepush's platform and the industries we serve (iGaming, FinTech)?" (Show research into the company, its products, and market context).

• "How do you envision the role of a Product Designer evolving with the increasing integration of AI in the tech industry?" (Discuss your perspective on future trends and adaptability).

• "Describe a time you had to champion a design decision that faced resistance from stakeholders. How did you handle it, and what was the outcome?" (Assess your influencing skills and ability to advocate for user-centered design). Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, clearly define the problem, your role, the constraints, your process, the solution, and the measurable impact. Use a consistent structure.

• Highlight Process & Rationale: Emphasize why you made certain design decisions, referencing user research, data, or design principles. Showcase iteration and learning.

• Showcase AI Integration (if applicable): If you have relevant experience, dedicate a portion to discussing how AI tools were used, the challenges, and the outcomes. If not, discuss your proposed approach for Xtremepush.

• Focus on Business Impact: Quantify results wherever possible. Connect your design work to business objectives like user engagement, conversion, or efficiency.

• Be Prepared for Deep Dives: Expect detailed questions about your process, tools, and specific design choices.

📝 Enhancement Note: Candidates should prepare to discuss their strategic thinking regarding process and AI, as these are explicitly called out as key responsibilities. Demonstrating how they would translate their experience into tangible improvements at Xtremepush will be crucial.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the provided application link on Personio.

• Portfolio Customization: Ensure your portfolio clearly showcases end-to-end design ownership, with a focus on complex B2B SaaS or platform products. Highlight any experience with design systems, user research, and specifically, your approach or experience with AI in design workflows.

• Resume Optimization: Tailor your resume to emphasize the skills and experience mentioned in the job description, such as 4+ years of experience, B2B SaaS, AI integration, and process establishment. Use keywords like "Product Designer," "UX/UI," "Design Systems," and "AI."

• Prepare for Portfolio Presentation: Practice walking through your case studies, focusing on your process, decision-making rationale, and quantifiable impact. Be ready to articulate your vision for establishing design processes and integrating AI at Xtremepush.

• Company Research: Thoroughly research Xtremepush, its platform, its target industries (iGaming, sports betting, financial services), and its company values to demonstrate genuine interest and cultural fit.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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