Product Designer

Stairwell
Full-timeβ€’United States

πŸ“ Job Overview

Job Title: Product Designer

Company: Stairwell

Location: United States (Remote) / Santa Clara, CA (Hybrid)

Job Type: Full-time

Category: Product Design / GTM Operations Enablement

Date Posted: April 30, 2026

Experience Level: Mid-Level (2-5 years)

Remote Status: Remote-Friendly (United States) / Hybrid (Santa Clara, CA)

πŸš€ Role Summary

  • Lead end-to-end product design initiatives, from concept to delivery, focusing on user-centric solutions within the cybersecurity and AI threat detection space.

  • Develop intuitive user experiences by translating complex user flows and technical requirements into clear, high-fidelity mockups and prototypes.

  • Collaborate closely with product management, engineering, and customer success teams to ensure design alignment with business objectives and technical feasibility.

  • Champion and establish scalable design processes, contributing to the overall design quality and culture of a fast-paced startup environment.

  • Leverage AI tools to augment personal workflows and contribute to the design of customer-facing AI features within the Stairwell platform.

πŸ“ Enhancement Note: While the core role is Product Designer, the emphasis on "AI-generated threats," "threat detection," "SecOps," and "threat intelligence" strongly suggests a need for design operations skills, particularly in how designs enable GTM functions (sales, customer success) to understand and articulate the product's value in these complex domains. The role also implies a need for design system thinking, which is a key component of operationalizing design at scale.

πŸ“ˆ Primary Responsibilities

  • Conceptualize and design user flows, wireframes, and high-fidelity mockups for new product features and enhancements, with a strong emphasis on security and AI-driven threat analysis.

  • Own the entire design lifecycle for assigned projects, from initial research and ideation through to final implementation, working closely with engineering teams.

  • Translate complex technical concepts and user requirements into intuitive and visually compelling user interfaces that simplify threat detection and investigation processes.

  • Develop and maintain robust design systems, ensuring consistency, scalability, and adherence to established UI patterns and interaction principles.

  • Actively solicit and incorporate feedback from product managers, engineers, customers, and stakeholders to iteratively improve design solutions.

  • Contribute to the continuous improvement of Stairwell's customer-facing AI capabilities by designing effective and user-friendly interfaces for AI-powered insights.

  • Proactively identify opportunities to enhance the product's usability and user experience, driving adoption and customer satisfaction within the cybersecurity domain.

  • Champion design best practices and contribute to the development of a strong design culture within the organization, fostering collaboration and knowledge sharing.

  • Explore and implement AI tools to streamline design processes, enhance prototyping capabilities, and potentially assist in front-end implementation.

πŸ“ Enhancement Note: The responsibility of "establishing new scalable design processes" is a critical operations-oriented task. This implies the need for candidates to think about how design artifacts are managed, versioned, and integrated into broader product development workflows, a core concern in GTM and Product Operations.

πŸŽ“ Skills & Qualifications

Education:

Experience:

Required Skills:

  • Product Design Expertise: Demonstrated ability to lead design projects end-to-end, from conception to delivery, creating user-centered solutions.

  • User Flow & Wireframing: Proficient in mapping complex user journeys and translating them into intuitive wireframes and detailed user flows.

  • Prototyping: Strong skills in creating interactive prototypes (e.g., using Figma, Sketch, Adobe XD) to effectively communicate design concepts and test user interactions.

  • Visual Design & UI Patterns: Excellent grasp of visual design principles, typography, color theory, and established UI patterns for creating aesthetically pleasing and functional interfaces.

  • Interaction Design: Deep understanding of interaction design principles to create engaging and efficient user experiences.

  • Design Systems: Experience working with or contributing to design systems, ensuring consistency and scalability across product interfaces.

  • Technical Implementation Awareness: Comfort and understanding of technical constraints and implementation processes, enabling effective collaboration with engineering teams.

  • AI Tool Proficiency: Demonstrated ability and willingness to leverage AI tools to enhance design workflows, productivity, and creative output.

Preferred Skills:

  • Cybersecurity Domain Knowledge: Experience or a strong interest in designing for cybersecurity products, including threat detection, SecOps, or threat intelligence platforms.

  • AI Product Design: Experience designing products that incorporate Artificial Intelligence or Machine Learning capabilities.

  • High-Velocity Teams: Proven success working effectively within fast-moving, agile, and high-performance teams.

  • Direct Production Shipping: Experience with shipping designs directly to production, potentially with assistance from AI tools.

  • SOC Workflow Design: Familiarity with Security Operations Center (SOC) workflows, incident response, and threat hunting processes.

πŸ“ Enhancement Note: The "AI native" and "shipping to production" requirements, coupled with the cybersecurity focus, indicate a need for candidates who can bridge the gap between cutting-edge technology and practical application, a key aspect of effective GTM enablement.

πŸ“Š Process & Systems Portfolio Requirements

Portfolio Essentials:

  • A strong portfolio showcasing end-to-end product design projects, demonstrating your ability to solve complex problems and deliver exceptional user experiences.

  • Case studies that clearly articulate the problem, your design process, the solutions you developed, and the impact of your work, ideally with quantifiable results.

  • Examples of how you've translated complex user flows into intuitive interfaces, particularly for technical or specialized domains.

  • Demonstrations of your prototyping skills and ability to test and iterate on designs based on user feedback.

  • Evidence of your understanding and application of design systems, including consistency and scalability in your work.

Process Documentation:

  • Showcase instances where you have contributed to or established scalable design processes that uphold quality standards and improve team efficiency.

  • Provide examples of how you have collaborated with engineering to ensure successful implementation of your designs, highlighting any process improvements made during this phase.

  • Demonstrate your approach to iterating on designs based on performance metrics, user feedback, and evolving product requirements, reflecting a data-driven approach to process refinement.

πŸ“ Enhancement Note: The emphasis on "scalable design processes" and demonstrating "impact" through case studies strongly suggests that candidates with a portfolio that highlights operational efficiency and measurable outcomes in their design work will be highly valued. This aligns with GTM operations' focus on measurable results and process standardization.

πŸ’΅ Compensation & Benefits

Salary Range:

Benefits:

  • Health Insurance: Comprehensive medical, dental, and vision insurance plans.

  • Stock Options: Potential for equity in a high-growth startup, aligning employee success with company growth.

  • Flexible Work Arrangements: Options for remote work within the United States or utilizing a hybrid model in Santa Clara, CA.

  • Generous PTO: Paid time off for vacation, personal days, and holidays.

  • Professional Development: Opportunities for continuous learning, training, and attending industry conferences.

  • Cutting-Edge Technology: Access to and use of advanced AI tools and technologies in your daily work.

  • High-Impact Environment: Opportunity to work on challenging problems with significant real-world security impact.

Working Hours:

  • Standard full-time hours, typically around 40 hours per week, with flexibility to accommodate remote work and project demands. The company culture emphasizes autonomy and impact over strict adherence to hours.

πŸ“ Enhancement Note: Salary estimates are based on general US market data for mid-level Product Designers in tech, with an adjustment for the specialized cybersecurity and AI focus. The lack of specific salary data necessitates this estimation.

🎯 Team & Company Context

🏒 Company Culture

Industry: Technology / Cybersecurity / Artificial Intelligence

Company Size: Small, high-impact team (likely <50 employees, given startup context). This means designers have significant influence and direct access to leadership.

Founded: Stairwell is a relatively young company, likely founded in the last 5-10 years, focused on leveraging AI for advanced threat detection.

Team Structure:

  • The design function is likely integrated within a small, agile product and engineering team. Designers will collaborate very closely with Product Managers and Engineers.

  • Reporting structure will likely be flat, with the designer reporting to a Head of Product, CTO, or CEO in the early stages.

Methodology:

  • Data-Driven Design: Emphasis on using data and user feedback to inform design decisions and measure impact.

  • Agile Development: Quick iteration cycles, rapid prototyping, and continuous learning are core to the product development process.

  • AI Augmentation: Embracing AI tools to enhance efficiency, creativity, and potentially automate parts of the design and development workflow.

  • Customer-Centricity: Deep understanding of customer needs and pain points in the cybersecurity domain is critical.

Company Website: stairwell.com

πŸ“ Enhancement Note: The company's focus on AI-generated threats and advanced data systems positions it at the cutting edge of cybersecurity. A small team size implies a culture of ownership, autonomy, and high impact for each team member.

πŸ“ˆ Career & Growth Analysis

Operations Career Level: Mid-Level Designer (Product Designer)

This role is for an individual contributor who is expected to own significant design projects. It sits beyond junior levels, requiring demonstrated experience and the ability to work independently, but may not yet be at a senior or lead level where mentorship of other designers is a primary focus.

Reporting Structure:

The designer will likely report to a Head of Product or CTO, given the small team size. This provides direct access to leadership and a clear line of sight into strategic decision-making. Collaboration will be broad across engineering and product management.

Operations Impact:

The designer's work will directly impact the usability and effectiveness of Stairwell's threat detection platform. By creating intuitive and efficient user experiences, the designer will enable security teams to more rapidly identify and mitigate AI-generated threats. This directly supports the company's mission and its Go-To-Market strategy by ensuring the product is not only technically advanced but also user-friendly and effective in real-world security operations. Designs that streamline workflows can significantly improve customer efficiency and satisfaction, directly influencing retention and expansion.

Growth Opportunities:

  • Specialization: Deepen expertise in cybersecurity product design, AI product design, or user research within specialized domains.

  • Leadership: As the company grows, opportunities to become a Senior Product Designer, Lead Designer, or even build and manage a design team.

  • Cross-Functional Skill Development: Gain exposure to product strategy, GTM operations, and engineering processes, broadening overall business acumen.

  • Technology Advancement: Become an expert in leveraging AI tools for design and potentially for front-end development, staying at the forefront of industry trends.

  • Impactful Projects: Contribute to high-stakes projects with significant real-world security implications.

πŸ“ Enhancement Note: The growth potential is significant in a startup environment. The role offers a clear path to increased responsibility and specialization, particularly in the high-demand areas of cybersecurity and AI product design. The emphasis on "GTM enablement" is inferred from the product's nature and the need for clear user experiences to support sales and customer success.

🌐 Work Environment

Office Type: Hybrid (Santa Clara, CA) or fully Remote (United States). This offers flexibility in how and where work is performed.

Office Location(s): Santa Clara, CA provides a co-working space option for those who prefer in-person collaboration. The remote option extends across the United States.

Workspace Context:

  • Collaborative Environment: The hybrid and remote options suggest a culture that values both focused individual work and flexible collaboration. The Santa Clara co-working space is designed to facilitate in-person interaction.

  • Operations Tools & Technology: Access to modern design software, collaboration tools, and AI-powered design assistants. The company is building at the intersection of cybersecurity and AI, so expect a technically sophisticated environment.

  • Team Interaction: Remote team members will rely on digital collaboration tools (e.g., Slack, Zoom, Figma) for communication and design reviews. Those using the Santa Clara space will have opportunities for spontaneous in-person discussions.

Work Schedule:

  • Full-time, with an emphasis on flexibility and autonomy. While standard hours are expected, the focus is on delivering results and meeting project deadlines rather than strict time tracking. This allows for efficient integration of design tasks with personal schedules, particularly important for remote employees.

πŸ“ Enhancement Note: The hybrid/remote model indicates a modern work environment that prioritizes flexibility and employee well-being, while still providing options for in-person collaboration. This structure is common in tech startups aiming to attract top talent globally.

πŸ“„ Application & Portfolio Review Process

Interview Process:

  • Initial Screening: A review of your resume and portfolio to assess qualifications and alignment with the role's requirements.

  • Portfolio Presentation & Discussion: You will likely present a selection of your best work, discussing your design process, problem-solving approach, and the impact of your contributions. Be prepared to discuss your experience with AI tools and cybersecurity if applicable.

  • Design Challenge/Exercise: A practical exercise, potentially a take-home assignment or an in-interview whiteboarding session, to evaluate your design thinking, problem-solving skills, and ability to translate requirements into design solutions. This might involve a simplified scenario related to threat detection or AI-driven insights.

  • Team Interviews: Meetings with product managers, engineers, and potentially other stakeholders to assess cultural fit, collaboration style, and technical understanding.

  • Final Interview: A discussion with leadership to finalize the decision, often focusing on strategic thinking and long-term potential.

Portfolio Review Tips:

  • Curate Strategically: Select 3-5 projects that best demonstrate your skills relevant to this role, focusing on complexity, problem-solving, and impact. Prioritize projects that show end-to-end ownership.

  • Tell a Story: For each project, clearly articulate the problem, your role, the challenges faced, your process, the solutions you designed, and the outcomes or impact achieved. Use visuals effectively.

  • Highlight AI Usage: Explicitly showcase how you've used AI tools to enhance your design process, efficiency, or the final product.

  • Demonstrate Process: Detail your design methodology, including user research, ideation, wireframing, prototyping, and iteration. Show your understanding of design systems and technical constraints.

  • Quantify Impact: Wherever possible, include metrics or evidence of the success of your designs (e.g., improved conversion rates, reduced task completion times, positive user feedback).

  • Tailor to Stairwell: If possible, subtly tailor your case studies to reflect an understanding of cybersecurity or AI product challenges.

Challenge Preparation:

  • Understand the Domain: Familiarize yourself with basic concepts in cybersecurity, threat detection, and AI in security.

  • Focus on Process: For any design challenge, clearly articulate your thought process, the assumptions you're making, and how you would approach problem-solving.

  • Think Scalability: Consider how your solutions could scale within a growing product and organization.

  • Embrace AI: Be ready to discuss how AI could be integrated into the solution or your own workflow for the challenge.

πŸ“ Enhancement Note: The interview process is designed to assess both design craft and strategic thinking. Candidates should be prepared to discuss their work with a focus on process, impact, and their adaptability to new technologies like AI.

πŸ›  Tools & Technology Stack

Primary Tools:

  • Design & Prototyping: Figma (highly probable as industry standard for collaboration and design systems), Sketch, Adobe XD.

  • Collaboration & Communication: Slack, Zoom, Google Workspace/Microsoft 365.

  • Project Management: Jira, Asana, Trello, or similar tools for tracking design tasks.

  • User Research: Tools like UserTesting.com, Maze, or in-house methods for gathering feedback.

Analytics & Reporting:

CRM & Automation:

AI & Automation Tools:

  • Design Augmentation: Proficiency with AI tools for image generation (e.g., Midjourney, DALL-E), AI-powered design assistants (e.g., within Figma plugins), AI for code generation (e.g., GitHub Copilot, if involved in implementation).

  • Workflow Automation: Awareness of tools that can automate repetitive design tasks or integrate design processes with other development workflows.

πŸ“ Enhancement Note: The emphasis on "AI native" and "technical implementation" suggests a forward-thinking tech stack. Candidates comfortable with modern design tools and eager to explore AI integrations will be at an advantage.

πŸ‘₯ Team Culture & Values

Operations Values:

  • Impact-Driven: A strong focus on delivering tangible results and solving hard problems that have a significant impact on cybersecurity.

  • Agility & Adaptability: Embracing a fast-paced startup environment, with the ability to learn quickly, adapt to changes, and iterate rapidly.

  • Customer Focus: Deep commitment to understanding and meeting the needs of security teams using the platform.

  • Innovation: Pushing the boundaries of threat detection through advanced technology, including AI.

  • Collaboration: Working effectively across teams to achieve shared goals, with open communication and mutual respect.

  • Ownership: Taking responsibility for projects and initiatives, driving them to successful completion.

Collaboration Style:

  • Flat Hierarchy: Open communication channels and direct access to leadership.

  • Cross-Functional Partnerships: Designers work closely with product managers and engineers, fostering a shared sense of ownership over the product.

  • Feedback-Oriented: A culture that encourages constructive feedback to drive continuous improvement in both product and processes.

  • Proactive Communication: Essential for remote and hybrid teams to ensure alignment and maintain momentum.

πŸ“ Enhancement Note: The culture appears to be a blend of startup grit and a focus on sophisticated technology. Values like "Impact-Driven" and "Agility" are key for anyone joining a company at this stage.

⚑ Challenges & Growth Opportunities

Challenges:

  • Designing for Complexity: Translating highly technical cybersecurity concepts and AI-driven threat data into intuitive and actionable user experiences.

  • Rapid Iteration: Keeping pace with fast product development cycles and evolving threat landscapes.

  • Balancing Innovation and Usability: Integrating cutting-edge AI features while ensuring the product remains accessible and user-friendly for security professionals.

  • Establishing Design Processes: As a growing startup, there's an opportunity to build and refine design processes from the ground up, which can be both rewarding and challenging.

  • Remote Collaboration: Effectively collaborating and building strong relationships within a distributed team.

Learning & Development Opportunities:

  • Domain Expertise: Gaining deep knowledge in the cybersecurity and AI threat detection space.

  • AI Tool Mastery: Becoming proficient in leveraging AI to enhance design workflows and potentially contribute to AI product development.

  • System Design: Contributing to and potentially leading the development of robust design systems.

  • Product Strategy: Influencing product direction through design insights and user advocacy.

  • Startup Growth: Experiencing the full lifecycle of a rapidly scaling technology company.

πŸ“ Enhancement Note: The challenges presented are typical for a role at the intersection of cutting-edge technology and a critical industry like cybersecurity. These challenges also represent significant opportunities for professional growth and skill development.

πŸ’‘ Interview Preparation

Strategy Questions:

  • "Describe a complex user flow you designed and how you simplified it for the end-user. What was the outcome?" (Focus on process, problem-solving, and impact.)

  • "How do you approach balancing user needs with technical constraints and business goals in your design process?" (Demonstrates strategic thinking and collaboration.)

  • "Tell me about a time you used AI tools to significantly improve your design workflow or the quality of your output. What was the impact?" (Assesses AI adoption and efficiency.)

Company & Culture Questions:

  • "What interests you about Stairwell's mission to combat AI-generated threats?" (Shows alignment with company vision.)

  • "How do you contribute to building a strong design culture within a team, especially in a hybrid or remote setting?" (Assesses collaboration and cultural fit.)

Portfolio Presentation Strategy:

  • Structure Your Narrative: For each project, follow a clear story arc: Problem -> Your Role -> Process -> Solution -> Impact.

  • Show, Don't Just Tell: Use high-quality visuals, interactive prototypes, and clear explanations.

  • Emphasize AI Integration: Highlight specific instances where AI tools were used and the benefits derived.

  • Discuss Trade-offs: Be ready to talk about design decisions and the trade-offs you made.

  • Quantify Results: Whenever possible, present metrics that demonstrate the success of your designs.

  • Engage Your Audience: Make it a dialogue. Be prepared to answer questions about your process and decisions.

πŸ“ Enhancement Note: Interview preparation should focus on articulating your design process, demonstrating problem-solving skills, highlighting your experience with AI and potentially cybersecurity, and showcasing your ability to thrive in a fast-paced, collaborative environment.

πŸ“Œ Application Steps

To apply for this Product Designer position:

  • Submit your application through the provided application link on Dover.

  • Portfolio Customization: Curate your portfolio to highlight 2-3 projects that best demonstrate your end-to-end design process, problem-solving abilities, and experience with complex user flows or technical domains. Specifically, include examples if you have them that touch upon AI tools or cybersecurity.

  • Resume Optimization: Tailor your resume to emphasize relevant skills such as "Product Design," "User Flows," "Prototyping," "Design Systems," "AI Tools," and any experience in "Cybersecurity" or "SaaS." Quantify achievements where possible.

  • Prepare Your Narrative: Practice presenting your portfolio projects, focusing on a clear story of problem, process, solution, and impact. Be ready to discuss your experience with AI tools and your understanding of the cybersecurity space.

  • Company Research: Research Stairwell's mission, product, and recent news. Understand their focus on AI-generated threats and their market position to articulate your interest and how you can contribute.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.


Application Requirements

The ideal candidate has a strong portfolio of product work and experience in fast-moving startup environments. You must be proficient in prototyping, visual design, and leveraging AI tools to augment your design workflows.