Product Designer

Despegar
Full-timeTimóteo, Brazil

📍 Job Overview

Job Title: Product Designer

Company: Despegar

Location: Timóteo, Minas Gerais, Brazil

Job Type: Full Time

Category: Product Design / Growth Operations

Date Posted: April 13, 2026

Experience Level: Mid-Level (2-5 years)

Remote Status: Hybrid

🚀 Role Summary

  • Design user-centric experiences for the upper funnel, focusing on user acquisition, activation, and retention within a Growth Tribe.

  • Translate high-level growth strategies into intuitive, innovative, and impactful user interfaces.

  • Drive continuous experimentation by designing Minimum Viable Products (MVPs) and A/B tests to rapidly validate hypotheses and optimize user journeys.

  • Generate data-driven design proposals informed by user behavior insights to directly impact the tribe's Objectives and Key Results (OKRs).

  • Analyze user data and conversion funnels to identify friction points and opportunities for enhancing the overall user experience and driving growth.

📝 Enhancement Note: This role is positioned within a "Growth Tribe," indicating a strong focus on user acquisition, activation, and retention strategies. The responsibilities emphasize a data-informed approach to design, directly linking design output to business OKRs and continuous experimentation. This suggests a blend of traditional product design with growth marketing and operations principles.

📈 Primary Responsibilities

  • Conceptualize and design end-to-end user experiences for critical growth stages: acquisition, activation, and retention.

  • Develop intuitive and visually compelling interfaces that effectively communicate growth strategies and drive user engagement.

  • Lead the design and execution of MVPs and A/B tests, ensuring rapid iteration cycles and data-driven decision-making.

  • Translate complex user behavior data and analytics into actionable design recommendations that directly contribute to OKR achievement.

  • Conduct thorough analysis of user journey data, conversion funnels, and engagement metrics to identify pain points and growth opportunities.

  • Collaborate effectively with cross-functional teams, including product managers, engineers, data analysts, and marketing specialists, to ensure alignment and successful product implementation.

  • Continuously iterate on product designs based on quantitative performance metrics, user feedback, and qualitative research findings.

  • Create comprehensive design documentation, including user flows, wireframes, prototypes, and high-fidelity mockups, ensuring clear communication and faithful implementation by the IT team.

📝 Enhancement Note: The responsibilities highlight a proactive role in defining growth strategies through design. The emphasis on "generating proposals from behavior insights" and "analyzing usage data" points to a need for strong analytical skills and a data-first mindset, which are critical in modern growth operations. The requirement to document processes for IT ensures a focus on operational efficiency and successful product deployment.

🎓 Skills & Qualifications

Education: Bachelor's degree in Design, HCI, Computer Science, or a related field, or equivalent practical experience.

Experience: Minimum of 3 years of experience as a Product Designer, with a demonstrable track record in digital product development, preferably within teams focused on Growth or E-commerce.

Required Skills:

  • Proven experience in Product Design, with a portfolio showcasing user-centered design solutions for digital products.

  • Strong command of Figma for design, prototyping, and collaboration.

  • Proficient in applying a "Data-Informed Design" philosophy, translating metrics and analytics into effective design decisions.

  • Experience in designing and executing A/B tests and MVPs to validate design hypotheses and optimize user funnels.

  • Demonstrated ability to conduct user research using both quantitative and qualitative methodologies.

  • Excellent collaboration skills within multidisciplinary teams, with the ability to articulate complex design concepts clearly and concisely.

  • Proactive and autonomous approach to problem-solving, with a drive to propose new experiments and exploration avenues.

Preferred Skills:

  • Familiarity with AI applications in design, personalization, or user experience enhancement.

  • Experience with data analytics and heatmap tools such as Mixpanel, Hotjar, or Contentsquare.

  • Proficiency in Lean UX methodologies and rapid product discovery cycles.

  • Experience in E-commerce or travel industry product design.

📝 Enhancement Note: The "Data-Informed Design" requirement is a core aspect of growth operations, emphasizing that design decisions must be backed by data. The explicit mention of Figma as mandatory, alongside preferred analytics tools, signifies a practical, tool-driven approach to design within a growth context. The need for autonomy and proactive proposal generation points to a self-starter who can contribute strategically to the Growth Tribe's objectives.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

  • Showcase a minimum of 3 distinct projects demonstrating your product design process, with a focus on growth-related outcomes (acquisition, activation, retention).

  • Clearly articulate the problem statement, your design process, the solutions you proposed, and the user impact or business results achieved.

  • Include case studies that highlight your ability to use data and user research to inform design decisions and iterate on solutions.

  • Demonstrate proficiency in Figma, including examples of wireframes, prototypes, and high-fidelity designs.

Process Documentation:

  • Provide examples of your documentation for design systems, user flows, and interaction specifications, ensuring clarity for engineering implementation.

  • Illustrate how you document A/B test designs and the rationale behind them, including hypothesis formulation and expected outcomes.

  • Showcase your approach to documenting user research findings and how they informed design iterations.

  • Demonstrate your process for collaborating with engineering teams to ensure accurate and efficient implementation of designs.

📝 Enhancement Note: The emphasis on a portfolio that demonstrates "growth-related outcomes" and the ability to "use data and user research to inform design decisions" is crucial for this role. This requirement goes beyond typical UI/UX portfolios and demands a focus on measurable impact, aligning with the data-driven nature of growth operations and experimentation.

💵 Compensation & Benefits

Salary Range: Given the location (Timóteo, Brazil), experience level (Mid-Level), and the company's industry (Travel Tech), a competitive salary range for a Product Designer with 3-5 years of experience would likely fall between BRL 7,000 to BRL 12,000 per month. This range is an estimate based on industry benchmarks for similar roles in Brazil and the company's standing as a major LatAm platform.

Benefits:

  • Opportunities for professional development and continuous learning.

  • Clear career growth paths within the company and the technology sector.

  • Membership in a passionate team dedicated to technology and travel.

  • Integration into an innovative and forward-thinking company that leverages technology for growth.

  • An inclusive work environment that fosters meritocracy and equal opportunities.

  • Diverse and challenging projects that contribute to the evolution of the travel industry.

  • Potential for hybrid work arrangements, offering flexibility.

Working Hours: Standard full-time working hours, typically around 40 hours per week, with a hybrid work model that allows for flexible scheduling and remote work days.

📝 Enhancement Note: The salary range is an estimation based on general market data for Product Designers in Brazil at a mid-level. Actual compensation will depend on specific experience, interview performance, and the company's internal compensation structure. The listed benefits align with typical offerings for tech companies and emphasize professional growth and an inclusive culture.

🎯 Team & Company Context

🏢 Company Culture

Industry: Online Travel Agency (OTA) and Travel Technology. Despegar is a leading platform in Latin America, focused on leveraging technology to provide comprehensive travel solutions and experiences.

Company Size: Despegar is a large enterprise, employing over 1,000 individuals globally, with a significant presence across Latin America. This scale offers opportunities for impact and exposure to complex operational challenges.

Founded: Despegar was founded in 1999, giving it a long history and deep expertise in the travel industry, coupled with a strong track record of innovation and adaptation to market changes.

Team Structure:

  • The Product Designer will be part of the "Growth Tribe," a specialized unit focused on driving user acquisition, activation, and retention.

  • This tribe likely comprises diverse roles, including Product Managers, Data Analysts, Engineers, and other Designers, all collaborating towards shared growth objectives.

Methodology:

  • Data-Driven Decision Making: Emphasis on using analytics, user behavior data, and A/B testing to inform every stage of the product development lifecycle.

  • Experimentation Culture: A core tenet of growth tribes, encouraging rapid testing of hypotheses to find optimal solutions for user engagement and conversion.

  • Agile & Lean Principles: Likely adoption of agile methodologies for iterative development and Lean UX for efficient product discovery and delivery.

  • Cross-functional Collaboration: Strong emphasis on teamwork and communication between design, product, engineering, and data teams.

Company Website: https://www.despegar.com/

📝 Enhancement Note: Despegar's position as a leading travel platform in Latin America, coupled with its founding date, suggests a mature yet innovative organization. The "Growth Tribe" structure implies a fast-paced, results-oriented environment focused on rapid experimentation, which is a hallmark of effective growth operations.

📈 Career & Growth Analysis

Operations Career Level: This role is a mid-level Product Designer position specifically embedded within a growth-focused team. It requires a solid foundation in design principles and a proven ability to apply them in a data-rich, experimentation-driven environment. The focus is on driving tangible business outcomes (OKRs) through design, rather than purely aesthetic considerations.

Reporting Structure: The Product Designer will likely report to a Design Lead or a Product Manager within the Growth Tribe. They will work closely with other designers, product managers, data analysts, and engineers within their assigned squad.

Operations Impact: The role has a direct impact on Despegar's revenue and market share by optimizing user acquisition and retention funnels. Success in this role contributes to increased customer lifetime value, reduced churn, and accelerated business growth through effective user experience design informed by data and experimentation.

Growth Opportunities:

  • Specialization in Growth Design: Deepen expertise in growth methodologies, experimentation, and data-driven design.

  • Leadership Potential: Opportunities to mentor junior designers or lead design initiatives within growth squads.

  • Cross-functional Skill Development: Gain in-depth understanding of product management, data analysis, and engineering processes.

  • Career Advancement: Potential to move into Senior Product Designer roles, Design Lead positions, or even Product Management roles within the growth domain.

📝 Enhancement Note: The career path for a Product Designer in a growth tribe often diverges towards specialized growth design or product management, emphasizing analytical and strategic thinking alongside design skills. This role offers a strong foundation for a career focused on optimizing user journeys for business impact.

🌐 Work Environment

Office Type: Despegar likely operates with a hybrid work model, combining office-based collaboration with remote work flexibility. The office environment is expected to be modern, dynamic, and conducive to collaboration.

Office Location(s): While the job posting lists Alphaville, the derived location is Timóteo, Minas Gerais, Brazil. Despegar has a significant presence in Latin America, and this role is based locally in Brazil.

Workspace Context:

  • Collaborative Spaces: Offices are likely equipped with spaces designed for team brainstorming, workshops, and cross-functional meetings.

  • Technology-Rich Environment: Access to up-to-date design software, collaboration tools, and data analytics platforms.

  • Dynamic Team Interaction: Opportunities to engage with a diverse group of professionals passionate about travel, technology, and innovation.

  • Focus on Experimentation: The workspace will support a culture of rapid iteration, testing, and learning.

Work Schedule: The role operates on a standard full-time schedule, approximately 40 hours per week. The hybrid model offers flexibility in how and where these hours are completed, balancing focused individual work with collaborative team sessions.

📝 Enhancement Note: The hybrid work environment is a key aspect, requiring individuals to be effective both independently and in team settings. The emphasis on collaboration and experimentation suggests a dynamic workspace that caters to the agile nature of growth operations.

📄 Application & Portfolio Review Process

Interview Process:

  • Initial Screening: A recruiter will review your application and resume, assessing your experience against the core requirements, particularly your background in Product Design, Growth, and Figma proficiency.

  • Portfolio Presentation: You will be invited to present your portfolio to a hiring manager or design lead. This is a critical step where you'll walk through 2-3 key projects, detailing your process, design decisions, and the impact of your work. Be prepared to discuss how you used data and research.

  • Technical/Skills Assessment: This may involve a design challenge, a case study, or a discussion focused on specific design skills, problem-solving approaches, and your understanding of growth metrics.

  • Team/Stakeholder Interviews: You may meet with other members of the Growth Tribe, including product managers, engineers, and data analysts, to assess your collaboration style and cultural fit.

  • Final Interview: A discussion with a senior leader to finalize the decision.

Portfolio Review Tips:

  • Focus on Impact: Clearly demonstrate how your designs contributed to specific business objectives (e.g., increased conversion rates, user acquisition, retention percentages). Quantify your results whenever possible.

  • Showcase the Process: Detail your thought process, from problem identification and research to ideation, prototyping, testing, and iteration. Explain why you made certain design decisions.

  • Highlight Data & Research: Emphasize your use of analytics, user feedback, and A/B testing in your design process. Showcase your ability to translate data into actionable design insights.

  • Tool Proficiency: Be ready to discuss your experience with Figma and any other relevant tools (analytics, heatmaps).

  • Growth Mindset: Frame your projects through the lens of growth, explaining how your work directly supported user acquisition, activation, or retention goals.

Challenge Preparation:

  • Understand Growth Metrics: Familiarize yourself with common growth metrics (CAC, LTV, conversion rates, churn, activation rates) and how design impacts them.

  • Practice Problem-Solving: Be prepared to tackle design challenges related to user acquisition, onboarding, engagement, or retention. Think about how you would approach these problems using data and experimentation.

  • Articulate Your Rationale: Clearly explain your design choices, justifying them with user needs, business goals, and data-driven insights.

📝 Enhancement Note: The interview process heavily emphasizes practical application and demonstrable impact, aligning with the data-driven and results-oriented nature of growth operations. A well-structured portfolio that showcases a strong understanding of growth metrics and experimentation is paramount.

🛠 Tools & Technology Stack

Primary Tools:

  • Figma: Mandatory for all design, prototyping, and collaboration activities. Proficiency in its advanced features for component management, auto-layout, and collaborative workflows is expected.

  • Prototyping Tools: Figma's built-in prototyping capabilities, or potentially others like InVision, for creating interactive user flows.

Analytics & Reporting:

  • Data Analytics Platforms: Experience with tools like Mixpanel, Amplitude, or Google Analytics for understanding user behavior and funnel performance.

  • Heatmap & Session Recording Tools: Familiarity with Hotjar, Contentsquare, or similar tools to visualize user interaction patterns and identify friction points.

CRM & Automation:

Other Relevant Tools:

  • User Research Tools: Platforms for surveys, interviews, and usability testing.

  • Project Management Tools: Jira, Asana, or Trello for task management and team coordination.

  • AI Design Tools: Familiarity with emerging AI tools that can assist in design ideation, content generation, or personalization.

📝 Enhancement Note: The technology stack highlights a strong reliance on design tools like Figma, coupled with essential data analytics and user behavior tracking platforms. This reflects the "data-informed" and "experimentation-driven" nature of growth operations, where design decisions are heavily influenced by quantitative insights.

👥 Team Culture & Values

Operations Values:

  • Data-Driven: Decisions are made based on evidence, analytics, and user behavior, not just intuition.

  • Experimentation: A culture that encourages testing hypotheses, learning from failures, and iterating rapidly.

  • User-Centricity: A deep commitment to understanding and solving user problems to create exceptional experiences.

  • Collaboration: Strong emphasis on teamwork, open communication, and shared ownership across disciplines.

  • Impact-Oriented: Focus on delivering measurable results that contribute to business growth and OKRs.

  • Innovation: A drive to explore new solutions and technologies to stay ahead in the competitive travel industry.

Collaboration Style:

  • Cross-functional Integration: Designers work seamlessly with Product Managers, Engineers, and Data Analysts to bring growth initiatives to life.

  • Agile Cadence: Regular stand-ups, sprint planning, and retrospectives to ensure continuous alignment and feedback.

  • Open Feedback Loops: A culture where constructive feedback is encouraged and valued at all levels to foster continuous improvement.

  • Shared Ownership: A collective responsibility for the success of growth initiatives, with designers playing a key role in strategy and execution.

📝 Enhancement Note: The values and collaboration style are deeply intertwined with the principles of growth operations. The emphasis on data-driven decisions, experimentation, and cross-functional teamwork is essential for driving scalable user growth and optimizing the customer journey.

⚡ Challenges & Growth Opportunities

Challenges:

  • Balancing Speed and Quality: The need to iterate quickly in a growth environment while maintaining design consistency and quality.

  • Data Interpretation Complexity: Translating large volumes of quantitative and qualitative data into clear, actionable design insights.

  • Cross-functional Alignment: Ensuring all stakeholders are aligned on design strategies and experimental goals, especially in a fast-paced setting.

  • Measuring Design Impact: Clearly attributing product growth to specific design changes.

  • Staying Ahead of Trends: Keeping pace with evolving user expectations and technological advancements in AI and personalization.

Learning & Development Opportunities:

  • Growth Design Specialization: Opportunities to become an expert in growth loops, conversion rate optimization (CRO), and experimentation frameworks.

  • Data Science Fundamentals: Exposure to data analysis techniques and tools that can enhance your design decision-making.

  • Leadership Training: Development programs focused on leading design initiatives, mentoring junior team members, and influencing product strategy.

  • Industry Exposure: Participation in conferences or workshops related to UX, product growth, and the travel tech industry.

📝 Enhancement Note: The challenges highlight the dynamic and demanding nature of growth-focused roles. The learning opportunities point towards a career path that values continuous skill development in both design and data-driven strategy.

💡 Interview Preparation

Strategy Questions:

  • "Describe a time you used data to significantly improve a user experience or drive a key growth metric. What metrics did you focus on, and what was the outcome?" (Focus on ROI, data interpretation, and experiment design)

  • "How would you approach designing an onboarding flow for new users to maximize activation rates for our travel platform?" (Demonstrate understanding of growth funnels, user psychology, and iterative design)

Company & Culture Questions:

  • "Why are you interested in working for Despegar, specifically within a Growth Tribe?" (Research Despegar's market position, values, and connect it to your career goals)

  • "How do you stay updated on the latest trends in product design and growth strategies?" (Highlight continuous learning and passion for the field)

Portfolio Presentation Strategy:

  • Structure for Impact: Organize your presentation around 2-3 strong case studies. For each, clearly define the problem, your role, the process (research, ideation, design, testing), the solution, and the measurable results.

  • Quantify Your Contributions: Use numbers and data to demonstrate the impact of your design work. If exact numbers are unavailable, use estimations and explain your reasoning.

  • Tell a Story: Make your presentation engaging. Explain the "why" behind your decisions and showcase your passion for solving user problems and driving business growth.

  • Be Prepared for Deep Dives: Anticipate questions about your design choices, your data analysis, and how you handled challenges or trade-offs.

📝 Enhancement Note: Interview preparation should focus on demonstrating not just design skills, but also a strategic understanding of growth principles, data analysis, and the ability to drive measurable business outcomes.

📌 Application Steps

To apply for this Product Designer position:

  • Submit your application through the provided link on jobs.lever.co.

  • Tailor your Resume: Highlight experience in Product Design, Growth, E-commerce, and proficiency with Figma and data analysis tools. Quantify achievements related to user acquisition, activation, or retention.

  • Curate Your Portfolio: Select 2-3 of your strongest projects that showcase your end-to-end design process, data-informed decision-making, and measurable impact on growth metrics. Ensure your portfolio clearly articulates your role and the results.

  • Prepare for the Portfolio Presentation: Practice walking through your case studies, focusing on how you used data and research to inform design decisions and drive business outcomes. Be ready to discuss your experience with A/B testing and growth strategies.

  • Research Despegar: Understand the company's mission, its position in the travel industry, and its commitment to innovation and growth. Connect your skills and aspirations to Despegar's values and objectives.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.


Application Requirements

Requires at least 3 years of experience as a Product Designer, preferably in growth or ecommerce environments. Proficiency in Figma and a data-informed design mindset are essential for this role.