Product Designer

📍 Job Overview

Job Title: Product Designer

Company: CARET

Location: Toronto, Ontario, Canada

Job Type: Other (Full-time implied)

Category: Product Design / UX/UI Design

Date Posted: April 21, 2026

Experience Level: Mid-Level (3-6 years)

Remote Status: On-site

🚀 Role Summary

• Design end-to-end user experiences for complex enterprise SaaS products, focusing on untangling dense workflows for legal and accounting professionals.

• Translate intricate product requirements into intuitive user interfaces, wireframes, and high-fidelity mockups, ensuring a seamless user journey from discovery to delivery.

• Collaborate closely with Product Management, Engineering, and Marketing teams to integrate customer insights, drive product strategy, and ensure high-quality implementation.

• Contribute to and evolve the company's design system, maintaining UI standards, accessibility, and usability best practices across the platform.

📝 Enhancement Note: The role is explicitly for a Product Designer in the enterprise SaaS space, specifically targeting legal and accounting firms. This implies a need for a strong understanding of complex B2B workflows and a focus on user efficiency and data integrity. The "OTHER" employment type is interpreted as full-time given the salary range and benefits provided.

📈 Primary Responsibilities

• Design and execute end-to-end user experiences across web-based SaaS products, with a particular emphasis on multi-step, complex workflows.

• Develop intuitive workflows, wireframes, and high-fidelity UI designs that effectively translate complex product requirements into user-friendly interfaces.

• Build and utilize prototypes through tools like Figma, Figma Make, or AI-assisted tools (e.g., Claude) to validate design decisions and gather early feedback.

• Ensure platform-wide consistency by developing and adhering to scalable design patterns and robust design systems.

• Partner with Product and Marketing teams to deeply understand customer needs, behaviors, and pain points through user research and feedback analysis.

• Incorporate voice-of-customer feedback and behavioral data into design iterations to continuously improve user experience and product performance.

• Work collaboratively with Product Managers to define problem statements and co-create effective solutions.

• Engage with Engineering teams to ensure the accurate and high-quality implementation of designs, maintaining design integrity.

• Support Product Marketing efforts by providing necessary design assets that align UX with messaging, positioning, and customer expectations.

• Contribute to the ongoing evolution of the design system, ensuring its scalability, maintainability, and adherence to UI standards.

• Champion design quality, user-centric thinking, and accessibility (WCAG) best practices throughout the organization.

📝 Enhancement Note: The responsibilities highlight a full-cycle product design role, encompassing discovery, design, validation, and implementation support. The emphasis on "complex product requirements," "dense workflows," and "enterprise SaaS" indicates a need for strategic thinking beyond just visual design, focusing on problem-solving for professional users.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related field is typically expected for this level of experience. Equivalent practical experience will also be considered.

Experience: 3–6 years of demonstrated experience in product design, UX/UI design, or interaction design, with a proven track record of shipping complex B2B or enterprise SaaS products.

Required Skills:

• Product Design & UX/UI: Expertise in end-to-end product design, user experience (UX), and user interface (UI) design principles.

• Figma Proficiency: Advanced proficiency in Figma, including mastery of components, auto-layout, and collaborative design system practices.

• Wireframing & Prototyping: Ability to create detailed wireframes and interactive prototypes to effectively communicate design concepts and test user flows.

• User Research & Usability Testing: Hands-on experience planning, conducting, and analyzing user research studies and usability tests.

• Design Systems: Experience contributing to and maintaining scalable design systems, ensuring consistency and efficiency.

• SaaS & Enterprise Software: Understanding of design considerations for complex, multi-user enterprise SaaS applications.

• Problem-Solving: Ability to analyze complex problems and translate them into elegant, user-centered solutions.

• Data-Informed Design: Experience using product analytics tools to inform design decisions and measure impact.

• Collaboration: Strong ability to work effectively within cross-functional teams (Product, Engineering, Marketing).

• Business Acumen: Capacity to balance user needs with business goals and technical constraints.

Preferred Skills:

• Domain Experience: Experience designing for legal, financial, or other highly regulated, complex professional domains.

• AI-Assisted Design Tools: Familiarity with AI tools for rapid prototyping (e.g., Figma Make, Claude).

• Accessibility Standards: Working knowledge of WCAG (Web Content Accessibility Guidelines) and responsive design principles.

• Fast-Paced Environments: Experience working effectively in agile, cross-functional product teams.

• In-App Analytics: Hands-on experience with tools like Pendo for user behavior analysis.

📝 Enhancement Note: The "3-6 years" experience requirement positions this as a mid-level role. The emphasis on Figma and design systems is crucial, as is the ability to work with complex B2B workflows. The "Nice to have" section provides clear indicators for candidates to highlight if they have experience in regulated industries or with emerging AI design tools.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A strong, curated portfolio showcasing end-to-end design work on at least 2-3 B2B or enterprise SaaS products.

• Demonstrated experience in designing for complex, multi-step workflows with clear problem statements and user-centric solutions.

• Examples of contributions to or creation of design systems, illustrating component usage, scalability, and consistency.

Process Documentation:

• Portfolio entries should clearly document the design process, from initial problem definition and user research through to final UI design and rationale.

• Highlight how user feedback and data (analytics, usability testing) were incorporated to iterate and improve designs.

• Showcase the application of design system principles and how they contributed to efficiency or consistency.

• Include examples of collaboration with product managers and engineers, demonstrating how designs were translated into functional products.

📝 Enhancement Note: For a Product Designer role, the portfolio is paramount. The requirements emphasize not just final deliverables but the process behind them, including research, iteration, and collaboration. Case studies demonstrating impact on complex B2B workflows are key.

💵 Compensation & Benefits

Salary Range: $130,000.00 - $140,000.00 CAD per year.

Explanation of Range: This range is provided in compliance with disclosure requirements. The actual base pay will vary based on factors such as the candidate's qualifications, experience level, location within Toronto, and other business needs. The provided range aligns with mid-level Product Designer roles in major Canadian tech hubs.

Benefits:

• Flexible Paid Time Off (PTO): Offers flexibility for personal time and rejuvenation.

• Comprehensive Health Coverage: Includes Medical, Dental, Vision, and Supplemental Coverage for holistic well-being.

• Paid Sick Days: Ensures support for employee health and recovery.

• Financial Wellness:

  • Flexible Spending Account (FSA): For pre-tax reimbursement of eligible healthcare or dependent care expenses.
  • Health Savings Account (HSA): For tax-advantaged savings for medical expenses.
  • 401(k) Match: Employer contribution to retirement savings, enhancing long-term financial security.

Working Hours: 40 hours per week, typical for a full-time role. Flexibility may be available, but the core expectation is a standard work week.

📝 Enhancement Note: The salary is listed in USD but the location is Toronto, Canada. Research indicates that the provided USD range ($130k-$140k) converts to approximately $177k-$191k CAD. However, the description also states a "Pay range: $120,000 - $140,000" which more closely aligns with CAD, though it's presented without currency. Given the Canadian location, it's prudent to interpret the salary as CAD. The AI-derived range ($120k-$140k) is closer to a Canadian market rate for this experience level. I will use the provided USD range and note the currency discrepancy, referencing the AI's CAD estimate as a possible alternative interpretation. The benefits package is robust and competitive for the tech industry.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology (specifically Legal Tech and Fintech for professional services firms). CARET provides practice management, document automation, and payment processing solutions.

Company Size: CARET serves over 10,000 legal and accounting firms, indicating a significant operational scale. The company size is not explicitly stated but implied to be substantial.

Founded: Not specified, but the company leverages "the latest in technology and automation," suggesting a modern, forward-thinking approach.

Team Structure:

• The Product Designer will be part of a cross-functional product team, working closely with Product Managers and Engineers.

• Collaboration is emphasized across Product, Marketing, and Engineering departments.

Methodology:

• Data-Driven Design: Designs are informed by customer needs, behavioral data, and product analytics.

• Agile Development: Implied by the "fast-paced, cross-functional product teams" preference, suggesting iterative design and development cycles.

• User-Centricity: A core tenet, with a focus on understanding and solving user pain points in complex professional workflows.

• Design System Approach: Emphasis on creating scalable and consistent user experiences through a well-maintained design system.

Company Website: https://www.getcaret.com/

📝 Enhancement Note: CARET operates in a niche but critical sector (legal/accounting tech), requiring designers to understand highly specialized user needs and compliance considerations. The company values are "Succeed together," "Embrace progress," "Care big," and "Create space," which inform the collaborative and forward-thinking culture.

📈 Career & Growth Analysis

Operations Career Level: Mid-Level Product Designer (3-6 years experience). This role is focused on execution and contribution within a product team, with opportunities to influence design direction and system evolution.

Reporting Structure: The Product Designer will report into a Product Design Lead or Head of Product, working closely with Product Managers on specific product initiatives.

Operations Impact: This role has a direct impact on the usability and adoption of CARET's enterprise SaaS platform. By creating intuitive and efficient user experiences, the designer will enable legal and accounting professionals to leverage technology more effectively, ultimately improving firm productivity and client service.

Growth Opportunities:

• Specialization: Opportunity to deepen expertise in designing for complex professional services industries (legal, accounting).

• Design System Leadership: Potential to take on more ownership and leadership within the design system's evolution and governance.

• Senior Product Designer: Progression to a Senior Product Designer role, taking on more complex projects and potentially mentoring junior designers.

• Cross-functional Influence: Opportunity to influence product strategy and roadmap through strong design advocacy and data-driven insights.

• Learning & Development: Access to learning resources and potentially support for conferences or training related to UX, SaaS design, and AI-assisted tools.

📝 Enhancement Note: The role offers a clear path for growth within a specialized tech domain. The emphasis on design systems and complex workflows provides opportunities for skill development that are highly valued in the enterprise SaaS market.

🌐 Work Environment

Office Type: On-site in Toronto, Ontario. The description from the address "1 Yonge St, Suite 2000" suggests a modern office building in a prime downtown Toronto location.

Office Location(s): 1 Yonge St, Suite 2000, Toronto, Ontario, M5E 1E5 1W7. This is a central business district location, accessible by public transit.

Workspace Context:

• Collaborative Environment: The office is expected to foster collaboration, with opportunities for in-person interaction with Product Managers, Engineers, and other team members.

• Tools & Technology: Access to industry-standard design tools (Figma) and potentially AI-assisted prototyping tools.

• Professional Setting: Working within a professional services technology company implies a structured yet innovative work atmosphere.

Work Schedule: Standard 40-hour work week, with an on-site expectation. While specific flexibility isn't detailed, the company culture values collaboration and progress, suggesting a dynamic but structured office environment.

📝 Enhancement Note: The on-site requirement in a major city like Toronto suggests a vibrant office culture and easy access to professional networks. The specific address implies a premium office space.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess experience, skills, and alignment with the role's requirements.

• Portfolio Presentation & Design Challenge: A dedicated session where candidates present their portfolio, showcasing end-to-end design case studies. This may be followed by a design exercise or a discussion of a hypothetical design problem relevant to CARET's domain.

• Team Interviews: Meetings with Product Managers, Engineering leads, and potentially other designers to assess collaboration style, problem-solving approach, and cultural fit.

• Final Interview: Likely with a senior leader (e.g., Head of Product, VP of Engineering) to discuss strategic thinking, career aspirations, and overall fit.

Portfolio Review Tips:

• Focus on Process: Clearly articulate your design process for each case study. Explain why you made certain decisions, not just what you designed.

• Quantify Impact: Whenever possible, include data or metrics that demonstrate the positive impact of your designs (e.g., increased conversion rates, reduced task completion time, improved user satisfaction scores).

• Showcase B2B/Enterprise SaaS: Prioritize projects that highlight your experience with complex workflows, enterprise-level products, and professional users.

• Demonstrate Figma Mastery: Be ready to discuss your use of Figma's advanced features, including components, auto-layout, and design system implementation.

• Storytelling: Structure your portfolio presentations as compelling narratives that highlight the problem, your solution, and the results.

Challenge Preparation:

• Understand the Domain: Research CARET's offerings, target audience (legal/accounting firms), and the challenges they aim to solve.

• Workflow Analysis: Be prepared to break down and analyze complex workflows, identifying potential areas for UX improvement.

• Problem Framing: Practice framing design problems and articulating your approach to solving them, considering user needs, business goals, and technical constraints.

• Collaboration Simulation: Consider how you would collaborate with product managers and engineers on a given design challenge.

📝 Enhancement Note: The interview process for a Product Designer typically involves a deep dive into the portfolio. Candidates should be prepared to defend their design decisions and demonstrate a methodical, user-centered approach to problem-solving in a complex B2B context.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for UI design, wireframing, prototyping, and design system management. Proficiency in components, auto-layout, and collaborative features is critical.

• Figma Make / AI-Assisted Prototyping Tools (e.g., Claude): Preferred for rapid prototyping and exploring design ideas efficiently.

• Other Prototyping Tools (e.g., InVision, Adobe XD): While Figma is primary, familiarity with other tools may be beneficial.

Analytics & Reporting:

• Product Analytics Tools (General): Experience using tools to gather and interpret user behavior data (e.g., Amplitude, Mixpanel, Google Analytics).

• In-App Analytics Tools (e.g., Pendo): Preferred for understanding user engagement and feature adoption within the application.

CRM & Automation:

Collaboration & Project Management:

• Jira / Confluence: Likely used for task tracking, documentation, and communication with engineering teams.

📝 Enhancement Note: Figma is explicitly called out as a required skill. The mention of AI-assisted tools and product analytics underscores the company's focus on leveraging modern technology and data to inform design.

👥 Team Culture & Values

Operations Values:

• Succeed Together: Emphasizes teamwork, shared goals, and mutual support within cross-functional teams, including design, product, and engineering.

• Embrace Progress: Encourages innovation, adopting new technologies (like AI in design), and continuously improving processes and products.

• Care Big: Fosters a culture of empathy for customers and colleagues, driving user-centric design and supportive team interactions.

• Create Space: Supports an environment where diverse perspectives are valued, and individuals have the autonomy and psychological safety to contribute their best work.

Collaboration Style:

• Cross-functional Integration: Design is deeply integrated with Product Management and Engineering, requiring close collaboration and shared ownership of product outcomes.

• Data-Informed Dialogue: Discussions and decision-making are expected to be backed by user research, analytics, and business insights.

• Open Feedback: A culture that encourages constructive feedback exchange among team members to drive continuous improvement in design and product.

📝 Enhancement Note: The company values are integral to how teams operate. Candidates should be prepared to demonstrate how they embody these values, particularly "Succeed Together" and "Create Space," in their collaborative approach.

⚡ Challenges & Growth Opportunities

Challenges:

• Complexity of Workflows: Designing for highly specialized and complex workflows in legal and accounting requires deep user understanding and meticulous attention to detail.

• Balancing Needs: Effectively balancing the needs of diverse user roles within firms, business objectives, and technical constraints.

• Adoption of New Technologies: Integrating emerging tools like AI-assisted design while maintaining robust design system integrity and quality.

• Cross-functional Alignment: Ensuring consistent vision and execution across Product, Engineering, and Marketing in a fast-paced environment.

Learning & Development Opportunities:

• Industry Specialization: Deepen knowledge of the legal and accounting tech sectors, becoming an expert in designing for these professional services.

• Advanced Design Techniques: Opportunity to explore and implement advanced UX/UI patterns, AI-assisted design workflows, and enhanced prototyping methods.

• Design System Ownership: Potential to contribute significantly to and even lead aspects of the design system's growth and adoption.

• Product Strategy Influence: Grow from an execution-focused role to a more strategic contributor, influencing product roadmaps and vision.

📝 Enhancement Note: The challenges presented are opportunities for growth. Candidates who can demonstrate resilience, adaptability, and a proactive approach to problem-solving in complex environments will be well-suited for this role.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to design for a complex, multi-step workflow. What was the problem, your process, and the outcome?" (Focus on process, problem-solving, and impact.)

• "How do you balance user needs, business goals, and technical constraints when making design decisions?" (Prepare to discuss your decision-making framework and trade-offs.)

• "Walk me through your process for conducting user research and usability testing for a new feature." (Highlight your research methodologies and how you synthesize findings.)

Company & Culture Questions:

• "Why are you interested in designing for the legal and accounting tech space at CARET?" (Research CARET's mission and industry.)

• "How do you embody our company values, such as 'Succeed Together' or 'Embrace Progress'?" (Prepare examples of teamwork, innovation, and adaptability.)

Portfolio Presentation Strategy:

• Structure: Organize your presentation logically: Problem > Research > Solution > Iteration > Outcome.

• Visuals: Use high-quality mockups, wireframes, and prototypes. Annotate key design decisions and user flows.

• Storytelling: Weave a narrative that highlights your role, challenges faced, and the impact of your contributions.

• Metrics: Quantify results whenever possible (e.g., "Reduced task completion time by 15%," "Improved user satisfaction scores by X points").

• Tool Proficiency: Be ready to discuss your specific use of Figma and any AI tools.

📝 Enhancement Note: Interviewers will be looking for a candidate who can not only design visually but also demonstrates strategic thinking, strong problem-solving skills, and a collaborative mindset within a B2B SaaS context.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the provided Paycom link.

• Portfolio Customization: Tailor your portfolio to highlight your strongest B2B/enterprise SaaS projects, especially those involving complex workflows and Figma expertise. Ensure case studies clearly articulate your process and impact.

• Resume Optimization: Update your resume to prominently feature keywords like "Product Design," "UX/UI," "Figma," "Enterprise SaaS," "B2B," "User Research," and "Design Systems." Quantify achievements where possible.

• Interview Preparation: Practice presenting your portfolio case studies, focusing on storytelling and articulating your design rationale. Prepare for potential design challenge scenarios and behavioral questions related to collaboration and problem-solving.

• Company Research: Thoroughly research CARET, its products, target industries (legal/accounting), and its stated company values. Understand the competitive landscape and the opportunities within legal/accounting tech.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.