Product Designer at Assort Health

📍 Job Overview

Job Title: Product Designer

Company: Assort Health

Location: San Francisco, California, United States

Job Type: Full-time

Category: Product Design / GTM Operations

Date Posted: July 30, 2026

Experience Level: 5+ Years

Remote Status: Hybrid

🚀 Role Summary

Drive end-to-end product design ownership, influencing roadmap decisions and defining core user experiences for AI-native healthcare solutions.
Design across diverse user groups including internal operators, clinic staff, and patients, tailoring experiences to varying needs and technical proficiencies.
Focus on designing for commercial outcomes, directly impacting Annual Recurring Revenue (ARR), customer retention, and expansion opportunities.
Leverage and scale the existing design system to ensure consistency and efficiency across all product touchpoints.
Maintain and elevate UI/UX quality through close collaboration with Product and Engineering teams, prioritizing user value and rapid iteration.

📝 Enhancement Note: While the primary focus is Product Design, the emphasis on commercial outcomes (ARR, retention, expansion) and designing for internal operators suggests a strong overlap with GTM Operations and Revenue Operations. Understanding how design impacts business metrics and operational efficiency will be crucial.

📈 Primary Responsibilities

Take full ownership of the product design lifecycle, from initial concept and roadmap contribution to final execution and shipping.
Craft intuitive and effective AI-native user experiences for a range of personas including patients, healthcare providers, and internal operational staff.
Translate complex healthcare workflows and AI capabilities into user-friendly interfaces that drive engagement and business value.
Actively contribute to strategic roadmap discussions, providing design perspectives that align with business objectives and user needs.
Develop and maintain a robust design system, ensuring scalability, consistency, and efficiency in design patterns and components.
Collaborate closely with product management to define user stories, requirements, and design specifications.
Partner with engineering teams to ensure accurate implementation of designs and to facilitate rapid, iterative development cycles.
Conduct user research, usability testing, and gather feedback to inform design decisions and product improvements.
Analyze user data and business metrics to identify opportunities for design optimization and impact on key performance indicators like ARR and retention.
Design with a strong understanding of commercial outcomes, ensuring that design choices contribute to revenue growth and customer satisfaction.

📝 Enhancement Note: The extensive responsibilities highlight a need for a designer who can operate autonomously, think strategically about business impact, and manage complex design challenges within a fast-paced startup environment. The emphasis on "designing with commercial outcomes in mind" is a key differentiator for this role.

🎓 Skills & Qualifications

Education:

Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related field, or equivalent practical experience. Experience:
Minimum of 5 years of professional experience in product design, with a strong preference for experience in fast-paced startup environments.
Proven track record of designing and shipping production-ready digital products.
Demonstrated experience designing for multiple user personas and across various platforms and interfaces, particularly within complex, AI-driven products. Required Skills:
End-to-End Product Design: Ability to own the design process from conception through to delivery, including user research, wireframing, prototyping, and high-fidelity UI design.
Figma Proficiency: Deep expertise in Figma, including advanced use of auto-layout, components, and design system management.
Systems Thinking: Capacity to design comprehensive user flows, consider edge cases, architect component systems, and execute sharp interaction design.
AI-Native Design: Experience designing user experiences for AI-powered products and understanding how to integrate AI capabilities seamlessly.
Commercial Outcome Focus: Proven ability to design for and measurably impact key business metrics such as user growth, conversion rates, retention, and expansion ARR.
Cross-Functional Collaboration: Excellent communication and collaboration skills to work effectively with Product Managers, Engineers, and other stakeholders.
Agile & Iterative Design: Ability to thrive in an ambiguous environment, make quick decisions, seek feedback proactively, and iterate rapidly.

Preferred Skills:

Experience as an early design hire or founding designer at a startup.
Design engineering experience, with the ability to contribute to front-end UI development and design system maintenance.
Familiarity with prototyping tools like Figma Make and code-level prototyping tools such as Cursor.
Experience in the healthcare technology sector.
Strong UI copy and storytelling skills.

📝 Enhancement Note: The emphasis on "startup experience strongly preferred" and "designing with commercial outcomes in mind" indicates that candidates with a business-oriented approach to design and experience in rapid growth environments will be highly valued. The requirement for "5+ years" suggests a mid-to-senior level role.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

Showcase end-to-end product design projects that demonstrate a deep understanding of user needs and business objectives.
Include case studies that highlight your process for tackling complex design challenges, from problem definition to solution implementation.
Present a strong focus on systems thinking, illustrating how you've designed scalable design systems, component libraries, and consistent user experiences.
Demonstrate how your design work has directly influenced and measurably improved commercial outcomes such as revenue, user growth, conversion, or retention.
Highlight your proficiency with Figma, showcasing examples of advanced auto-layout, component usage, and interactive prototyping. Process Documentation:
Detail your approach to user research, including methodologies for gathering insights and translating them into actionable design requirements.
Explain your iterative design process, including how you solicit and incorporate feedback from stakeholders (Product, Engineering) and users.
Illustrate your methods for collaborating with engineering teams to ensure accurate design implementation and to bridge the gap between design and development.
Document your experience in scaling and maintaining design systems, including strategies for ensuring consistency and driving adoption across teams.
Provide examples of how you've leveraged AI tools in your design workflow, from research and ideation to UI copy and prototyping.

📝 Enhancement Note: The portfolio requirements are highly specific, emphasizing not just aesthetic polish but demonstrable impact on business metrics and a systematic approach to design. Candidates should prepare case studies that clearly articulate the problem, their process, the solution, and the measurable results, particularly focusing on commercial outcomes.

💵 Compensation & Benefits

Salary Range: $175,000 - $200,000 USD per year.

Benefits:

Competitive Compensation: Includes a strong base salary and employee stock options, providing an opportunity to share in the company's success.
Lifelong Learning: Annual budget dedicated to professional development and training opportunities to foster continuous growth.
Office Setup Stipend: Financial support to equip your in-office workspace for optimal comfort and productivity.
Top-Tier Health Coverage: Comprehensive medical, dental, and vision insurance plans to prioritize employee well-being.
Flexible PTO: A trust-based approach to Paid Time Off, allowing employees to take the time needed to rest and recharge.
Meals & Snacks: Provided lunch, dinner, and snacks to fuel productivity and collaboration.
Fitness Stipend: Monthly reimbursement for gym memberships and other wellness activities.
Commuter Benefits: Assistance with eligible transportation costs to ease the commute.
401(k): Retirement savings plan to support long-term financial planning.

Working Hours: Standard full-time employment, approximately 40 hours per week, with flexibility expected given the hybrid work arrangement and startup environment.

📝 Enhancement Note: The salary range is provided, and the benefits package is robust, reflecting a competitive offering for a startup in the San Francisco tech scene. The inclusion of stock options is a significant component for startup compensation. The "Hybrid" work arrangement implies a need for some in-office presence, though specific days are not detailed.

🎯 Team & Company Context

🏢 Company Culture

Industry: Healthcare Technology, AI, SaaS. Assort Health operates at the intersection of AI, healthcare administration, and patient experience, aiming to disrupt a multi-trillion dollar industry by reducing administrative inefficiencies. The company's focus on AI-driven patient interaction and continuous conversation is a key differentiator.

Company Size: Rapidly growing from 15 people in 2025 to projected 250 by the end of 2026. This indicates a dynamic, scaling startup environment with significant opportunities for impact and potential for high growth.

Founded: Founded in 2025, Assort Health is a relatively young company but has achieved significant milestones, including a $120 million Series C funding round and a $1.2 billion valuation, positioning it as a leader in healthcare AI.

Team Structure:

The design team is likely small and growing, offering opportunities for significant influence and ownership.
Collaboration is expected to be cross-functional, with close partnerships between Design, Product Management, and Engineering.
Given the rapid growth, the structure is likely evolving, requiring adaptability and a proactive approach. Methodology:
Data-Driven Design: Decisions are informed by extensive patient interaction data (210 million+ interactions) and business metrics (20x revenue growth).
AI-First Approach: The company's core technology is AI, meaning design must accommodate and enhance AI capabilities.
Agile & Iterative: The emphasis on "shipping at speed" and "iterating quickly" suggests an agile development and design methodology.
Customer-Centricity: The core values emphasize a "5-Star Focus" on customers and patients.

Company Website: https://www.assorthealth.com/

📝 Enhancement Note: The company's rapid growth, substantial funding, and ambitious mission to transform healthcare administration create a high-energy, high-impact environment. This role is ideal for designers who want to shape a product from its scaling phase and influence business outcomes significantly.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a key individual contributor with significant ownership and influence, likely at a Senior or Lead Product Designer level, given the 5+ years of experience requirement and end-to-end ownership. The emphasis on influencing roadmap and commercial outcomes suggests a strategic, rather than purely execution-focused, position.

Reporting Structure: While not explicitly stated, a designer at this level typically reports to a Head of Product, VP of Design, or a similar senior product leadership role. They will work closely with Product Managers and Engineering Leads.

Operations Impact: The Product Designer's work will directly influence key operational and commercial metrics for Assort Health. By designing intuitive AI-native experiences for patients, operators, and clinic users, the designer will contribute to:

Increased ARR: Through features that drive user adoption, retention, and expansion.
Improved Operational Efficiency: By creating tools that streamline workflows for internal operators and clinic staff.
Enhanced Patient Experience: Leading to higher patient satisfaction and loyalty.
Data Generation: The design of the product will influence the quality and quantity of patient interaction data collected, which is a core asset for the company.

Growth Opportunities:

Leadership within Design: As the company scales, there will be opportunities to grow into design leadership roles, potentially managing a team or taking on more strategic product initiatives.
Specialization in AI/Healthcare Design: Deepen expertise in designing for complex AI systems and the unique challenges of the healthcare industry.
Product Strategy Influence: Contribute significantly to product strategy and roadmap development, moving beyond pure design execution.
Cross-functional Advancement: Develop a strong understanding of business operations, product management, and engineering, opening doors for broader career paths.
Founding Team Experience: Contribute to building a product and design function from a critical scaling phase, akin to a founding team experience.

📝 Enhancement Note: This role offers substantial growth potential within a rapidly scaling tech company. The emphasis on business impact and strategic contribution means the designer can build a career path that extends beyond traditional design responsibilities into product strategy and leadership.

🌐 Work Environment

Office Type: The company offers a hybrid work environment, balancing the benefits of remote flexibility with in-office collaboration. This suggests a modern office space designed to foster teamwork and innovation.

Office Location(s): San Francisco, California, United States. This location places the designer within a major tech hub, offering access to talent and industry events. Specific office details are not provided, but it's implied to be a central location supporting hybrid work.

Workspace Context:

Collaborative Environment: The hybrid model suggests structured in-office days dedicated to team collaboration, brainstorming, and key meetings.
Tools & Technology: Access to industry-standard design tools like Figma, with potential for advanced prototyping tools like Cursor and Figma Make. The company's tech stack will likely be modern and cloud-based.
Team Interaction: Opportunities for direct interaction with product managers, engineers, and potentially other designers, fostering a dynamic and interactive work atmosphere.

Work Schedule: A standard full-time schedule is expected, approximately 40 hours per week. However, the startup environment and hybrid nature may require flexibility to accommodate project deadlines and team collaboration needs. The emphasis on "shipping at speed" suggests a results-oriented approach rather than strict time-tracking.

📝 Enhancement Note: The hybrid work model in San Francisco is typical for tech companies aiming to balance flexibility with in-person collaboration. The designer should expect a dynamic environment where interaction with cross-functional teams is frequent and crucial for success.

📄 Application & Portfolio Review Process

Interview Process:

Initial Screening: A brief call with a recruiter to assess basic qualifications, experience, and cultural fit.
Portfolio Review & Design Challenge: A deep dive into your portfolio, focusing on case studies that demonstrate your design process, systems thinking, and impact on commercial outcomes. This may be followed by a design challenge or take-home assignment to assess practical skills.
Cross-Functional Interviews: Meetings with Product Managers and Engineering Leads to evaluate collaboration style, technical understanding, and ability to integrate AI into design.
Hiring Manager Interview: A final conversation with the hiring manager to discuss role expectations, career growth, and overall fit with the team and company vision.

Portfolio Review Tips:

Quantify Impact: For each project, clearly articulate the problem, your role, your process, the solution, and most importantly, the measurable business or commercial outcomes achieved (e.g., X% increase in ARR, Y% improvement in conversion rate).
Showcase Systems Thinking: Dedicate a section or specific case study to demonstrating your ability to design and scale design systems, use auto-layout effectively, and manage components.
Highlight AI Integration: If possible, include examples of how you've designed for AI-powered features or leveraged AI tools in your workflow.
Demonstrate End-to-End Ownership: Walk through the entire design process, from discovery and research to final implementation and iteration.
Contextualize Your Role: Clearly define your specific contributions, especially in team projects.
Figma Proficiency: Be prepared to discuss your advanced Figma techniques and how you utilize its features for efficiency and scalability.

Challenge Preparation:

Focus on Business Metrics: If a design challenge is given, consider how your proposed solution would impact ARR, retention, or user growth.
Think Systematically: Apply principles of systems thinking to your design solutions, considering scalability and consistency.
AI-Native Solutions: Brainstorm how AI could enhance the user experience for the given challenge.
Communicate Clearly: Be prepared to articulate your design rationale, process, and potential impact concisely and persuasively.

📝 Enhancement Note: The interview process is designed to assess not only design craft but also strategic thinking, business acumen, and collaborative capabilities. A strong portfolio that clearly demonstrates quantifiable impact and systems thinking will be paramount.

🛠 Tools & Technology Stack

Primary Tools:

Figma: The core design tool, with a strong expectation of advanced proficiency, including auto-layout, components, and design system management.
AI-Assisted Design Tools: Likely candidates include Cursor for code-level prototyping and AI integration, and potentially other AI tools for research synthesis, UI copy generation, and ideation.
Prototyping Tools: Figma's built-in prototyping capabilities, possibly supplemented by tools like Figma Make for interactive prototypes.

Analytics & Reporting:

While not directly a designer's tool, understanding how to interpret data from analytics platforms (e.g., Amplitude, Mixpanel, Google Analytics) will be crucial for demonstrating commercial impact.
Familiarity with CRM data (e.g., Salesforce) might be beneficial for understanding customer journeys and revenue metrics. CRM & Automation:
CRM: Understanding how user data flows into and out of a CRM (like Salesforce) will be important for designing features that impact sales and customer success.
Automation Tools: Awareness of workflow automation principles within SaaS products will aid in designing efficient user experiences for operators.

📝 Enhancement Note: Proficiency in Figma is non-negotiable. The mention of Cursor and "vibe-coding" suggests a company that embraces modern workflows blurring design and development. Designers should be prepared to discuss how they leverage AI in their workflow and how design connects to business intelligence tools.

👥 Team Culture & Values

Operations Values:

Day One Drive: A relentless commitment to improvement, innovation, and pushing boundaries, characteristic of a fast-moving startup.
5-Star Focus: An unwavering dedication to customer satisfaction and patient experience, recognizing them as the core drivers of success.
Answer the Call: Emphasizes ownership, accountability, and a proactive approach to problem-solving, expecting team members to step up and take responsibility.
One Pulse: Fosters a highly collaborative and unified team environment where everyone works together towards a common goal with shared rhythm and purpose.

Collaboration Style:

Cross-Functional Integration: Designers are expected to work seamlessly with Product Management and Engineering, contributing to a shared understanding of goals and challenges.
Feedback-Driven: A culture that encourages proactive feedback seeking and open communication to drive continuous iteration and improvement.
Efficiency and Speed: A fast-paced environment that values quick decision-making, rapid iteration, and efficient execution without sacrificing quality.
Data-Informed: Decisions are grounded in data, whether it's user behavior analytics, business metrics, or AI-generated insights.

📝 Enhancement Note: The company's values highlight a culture of high performance, customer obsession, accountability, and strong teamwork. Designers should demonstrate how their work ethic and collaborative approach align with these principles.

⚡ Challenges & Growth Opportunities

Challenges:

Designing for AI Complexity: Translating sophisticated AI capabilities into intuitive and trustworthy user experiences for diverse user groups.
Balancing User Needs with Commercial Goals: Ensuring that design decisions effectively serve both user satisfaction and critical business objectives like ARR growth.
Navigating Rapid Growth: Adapting to a fast-changing startup environment, evolving priorities, and scaling design processes and systems.
Bridging Design and Development: Effectively collaborating with engineering teams, potentially involving hands-on design engineering tasks, to ensure pixel-perfect implementation and system integrity.
Defining New Product Categories: Contributing to the creation and refinement of AI-native healthcare solutions, which may involve pioneering new interaction paradigms.

Learning & Development Opportunities:

Deep Expertise in Healthcare AI: Become a specialist in a rapidly growing and impactful field, gaining insights into patient care, healthcare operations, and AI applications.
Strategic Product Influence: Develop skills in product strategy and roadmap planning by working closely with senior leadership.
Design System Leadership: Play a key role in scaling and evolving a critical design asset for a growing company.
Cross-Functional Skill Development: Gain a comprehensive understanding of business operations, go-to-market strategies, and engineering principles.
Mentorship and Growth: Opportunities to learn from experienced leaders and potentially mentor future design hires as the team expands.

📝 Enhancement Note: This role presents significant challenges related to innovation in AI and healthcare, coupled with the demands of a scaling startup. However, these challenges are directly linked to substantial growth opportunities for a motivated and adaptable designer.

💡 Interview Preparation

Strategy Questions:

"Describe a time you designed a product feature that directly impacted a key commercial metric like ARR or retention. What was your process, and how did you measure success?" (Focus on quantifiable results and your strategic approach.)
"How would you approach designing an AI-native experience for patients who are unfamiliar with AI? What are the key considerations for trust and usability?" (Showcase your understanding of AI design principles and user empathy.)
"Walk us through your process for building or scaling a design system. What are the key components, and how do you ensure adoption and consistency across a growing product suite?" (Highlight your systems thinking and practical implementation skills.) Company & Culture Questions:
"Based on our company values (Day One Drive, 5-Star Focus, Answer the Call, One Pulse), how would you exemplify these in your daily work as a Product Designer?" (Connect your personal work ethic to their stated values.)
"How do you typically collaborate with product managers and engineers? Describe a challenging cross-functional situation and how you navigated it." (Demonstrate your teamwork and communication skills.)
"What excites you most about Assort Health's mission to 'Build Healthcare That Remembers' and how do you see your design skills contributing to that vision?" (Show your alignment with the company's purpose.) Portfolio Presentation Strategy:
Structure for Impact: Organize your portfolio around 2-3 strong case studies that best represent your end-to-end process, systems thinking, and commercial impact.
Quantify Everything: For each case study, clearly state the problem, your specific role, the solution, and the measurable outcomes (e.g., "Increased conversion by 15%", "Reduced operator time by 20%", "Contributed to $X ARR expansion").
Show, Don't Just Tell: Use visuals effectively—wireframes, user flows, high-fidelity mockups, interactive prototypes—to illustrate your design journey.
Explain Your "Why": Be ready to articulate the rationale behind your design decisions, linking them back to user needs and business objectives.
Figma Deep Dive: Be prepared to demonstrate your Figma proficiency, perhaps by showing a specific complex component or auto-layout setup.
Practice Your Narrative: Rehearse your presentation to ensure you can deliver it clearly, concisely, and enthusiastically within the allotted time.

📝 Enhancement Note: Interview preparation should focus on demonstrating not just design skills but also a strategic mindset, business acumen, and a collaborative spirit. Quantifiable results and a clear articulation of process are key.

📌 Application Steps

To apply for this Product Designer position:

Submit your application through the provided link on Ashby. Ensure your resume and portfolio are up-to-date and tailored to this role.
Customize Your Resume: Highlight keywords and experiences relevant to product design, AI, healthcare tech, startup environments, Figma proficiency, systems thinking, and demonstrable commercial impact. Quantify achievements where possible.
Curate Your Portfolio: Select 2-3 of your strongest projects that showcase end-to-end design ownership, systems thinking (design systems, components), and, crucially, measurable impact on business metrics (ARR, retention, conversion). Prepare detailed case studies.
Practice Your Presentation: Rehearse walking through your portfolio case studies, focusing on clearly explaining your process, rationale, and quantified results. Be ready to discuss your Figma expertise and approach to AI-native design.
Research Assort Health: Understand their mission, recent funding rounds, company values, and the competitive landscape. Prepare thoughtful questions about the product, team, and culture.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Product Designer