Product Designer

📍 Job Overview

Job Title: Product Designer

Company: Ask-AI

Location: Tel Aviv-Jaffa, Tel Aviv District, Israel

Job Type: Full-Time

Category: Product Design / UI/UX Design

Date Posted: 2026-08-10T07:11:32

Experience Level: Mid-Level (2-5 years)

Remote Status: On-site

🚀 Role Summary

• Drive end-to-end product design for Mosaic AI's enterprise AI platform, focusing on user interface (UI) and user experience (UX) for B2B SaaS clients in technical support.

• Collaborate closely with product management and engineering teams to translate complex, data-intensive workflows into intuitive and usable interfaces.

• Champion and maintain a robust design system, ensuring product consistency and scalability across various modules like Rep Assistant, Knowledge, Self-Service, and Intelligence.

• Leverage AI tools extensively within the design process to accelerate exploration, iteration, and scoping, reflecting the company's AI-native product ethos.

• Conduct user research and usability testing to gather critical feedback, informing design decisions and ensuring alignment with customer needs and business objectives.

📝 Enhancement Note: The role is for a Product Designer at an AI-focused B2B SaaS company, emphasizing the integration of AI tools into the design workflow and the need to design for complex, data-heavy B2B workflows. The "On-site" designation implies a strong preference for in-person collaboration within their Tel Aviv-Jaffa office.

📈 Primary Responsibilities

• Design and develop comprehensive product experiences, encompassing user flows, wireframes, and high-fidelity UI mockups for Mosaic AI's AI platform.

• Actively partner with Product Managers and Engineering leads to define feature scope, iterate rapidly on design concepts, and ensure timely, high-quality product delivery.

• Contribute to the growth and maintenance of the company's design system, ensuring adherence to established guidelines and promoting consistency across all product touchpoints.

• Transform intricate, data-rich user journeys, such as ticket triage, agent dashboards, and knowledge authoring, into clear, efficient, and user-friendly interfaces.

• Lead and execute user research initiatives, including usability testing and feedback synthesis, to derive actionable insights that guide design strategy and product improvements.

• Present design solutions, including rationale and trade-offs, to diverse stakeholder groups, including product, engineering, leadership, and potentially key customers.

• Integrate AI tools (e.g., Figma AI, ChatGPT, Claude) into the design process for tasks such as initial flow generation, copy drafting, and edge-case analysis.

• Utilize Mosaic's internal AI platform for design inspiration and to inform roadmap decisions, actively participating in dogfooding efforts.

• Assist in drafting requirement documents and summarizing customer feedback using AI tools to streamline the scoping and ideation phases.

• Stay abreast of emerging trends in AI-native product interaction design and apply this knowledge to enhance the user experience of Mosaic AI's offerings.

📝 Enhancement Note: The responsibilities highlight a hands-on design role with significant collaboration and a strong emphasis on leveraging AI tools within the design lifecycle. The need to design for "data-heavy workflows" and "AI-assisted tools" indicates a focus on complex B2B applications rather than consumer-facing products.

🎓 Skills & Qualifications

Education: Bachelor's degree in Design, Human-Computer Interaction (HCI), Computer Science, or a related field, or equivalent practical experience.

Experience: 3-5 years of dedicated experience in product design, UI/UX design, or a closely related role, with a strong preference for experience within B2B SaaS environments or companies developing complex data-intensive products. Experience in fast-paced, early-stage startup settings is highly valued.

Required Skills:

• Demonstrated expertise in designing end-to-end product experiences, from initial concept and user flows to detailed wireframes and high-fidelity visual designs.

• Proven proficiency in Figma, including advanced features for UI design, prototyping, and collaboration.

• Strong understanding and practical experience with component-based design systems, including contributing to or maintaining them.

• Solid experience in conducting user research, usability testing, and synthesizing feedback to drive design decisions.

• Demonstrated ability to work effectively in a fast-paced startup environment, comfortable with ambiguity and iterative development cycles.

• Excellent communication and presentation skills, with the ability to articulate design rationale clearly to technical and non-technical stakeholders.

• Proficiency and comfort in utilizing AI tools (e.g., ChatGPT, Claude, Figma AI) to enhance design workflows, ideation, and content creation.

• Ability to work independently and manage projects from discovery through to successful launch. Preferred Skills:

• Prior experience designing for complex dashboards, workflow management tools, or AI-powered applications.

• Familiarity with the technical support, Customer Experience (CX), or Customer Relationship Management (CRM) software landscape (e.g., Zendesk, Salesforce).

• Experience designing for AI or agent-based products, understanding the unique interaction patterns and user needs.

• A strong portfolio showcasing significant contributions to B2B SaaS products, with a focus on interaction and visual design craft.

📝 Enhancement Note: The experience requirement of 3-5 years aligns with a mid-level Product Designer role. The emphasis on B2B SaaS, complex data products, and startup experience suggests the ideal candidate will be adaptable and possess a strong understanding of enterprise software challenges. The explicit mention of AI tool usage is a critical differentiator.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 2-3 distinct B2B SaaS projects that demonstrate end-to-end product design capabilities, from user research and ideation to final UI and interaction design.

• Clearly articulate your role and contributions within each project, highlighting your design process, problem-solving approach, and decision-making rationale.

• Include examples of wireframes, user flows, interactive prototypes, and high-fidelity visual designs, demonstrating your craft in both interaction and visual design.

• For each project, provide insights into the user research conducted, usability testing performed, and how feedback influenced design iterations.

• Detail your experience with design systems, showing how you've applied or contributed to them to ensure consistency and scalability.

• Demonstrate proficiency in Figma, ideally showcasing complex prototypes or design system components created within the tool. Process Documentation:

• Projects should illustrate a structured design process, from problem definition and user needs analysis to solution design and validation.

• Highlight how you translated complex, data-heavy requirements into simplified, usable interfaces, with clear examples of the challenges and solutions.

• Where applicable, demonstrate how AI tools were integrated into your workflow to enhance efficiency or explore design alternatives.

• For projects involving dashboards or workflow tools, clearly explain the information architecture and how data was presented effectively.

📝 Enhancement Note: The portfolio requirements emphasize practical application and process, particularly for B2B SaaS and complex data products. The inclusion of AI tool usage in the portfolio is crucial. Candidates should be prepared to discuss how they managed ambiguity and iterated in a fast-paced environment.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a Mid-Level Product Designer (2-5 years experience) in Tel Aviv, Israel, the estimated annual salary range is between ₪200,000 - ₪300,000 (approximately $55,000 - $82,000 USD). This range can vary based on the candidate's specific experience, skills, and performance during the interview process.

Benefits:

• Comprehensive health insurance coverage.

• Stock options or equity participation, common in fast-growing startups.

• Generous paid time off (PTO) and public holiday allowance.

• Professional development budget for courses, conferences, and learning resources.

• Opportunities for team-building events and social activities.

• Modern office space with amenities designed to foster collaboration and productivity.

• Potential for flexible work arrangements as the company grows and evolves.

Working Hours: The standard working hours are approximately 40 hours per week, typical for a full-time role. While the role is designated as on-site, the company's fast-paced startup culture may occasionally require flexibility to meet project deadlines.

📝 Enhancement Note: Salary estimate is based on current market data for similar roles in Tel Aviv, considering the company's industry (AI/SaaS) and experience level. Benefits are inferred based on typical offerings at growth-stage tech startups in Israel. The "on-site" nature suggests a structured work week, but startup environments often necessitate adaptability.

🎯 Team & Company Context

🏢 Company Culture

Industry: Artificial Intelligence (AI), Enterprise Software, B2B SaaS, Technical Support Solutions. Mosaic AI operates at the intersection of these sectors, aiming to revolutionize how complex, multi-product companies manage their technical support through AI.

Company Size: As an early-stage or fast-growing startup, Ask-AI (operating as Mosaic AI) likely has a team size ranging from 20-100 employees. This size fosters a dynamic, collaborative environment where individual contributions have a significant impact.

Founded: While the founding date isn't specified, the company's description suggests it is a relatively new venture focused on cutting-edge AI technology, likely founded within the last 5-10 years to capitalize on recent advancements in AI.

Team Structure:

• The Product Design team is likely small and integrated within product development. Designers will report to a Head of Product or Design Lead.

• They will work in close proximity with Product Managers responsible for defining the product roadmap and Engineering teams responsible for building the platform.

• Cross-functional collaboration is paramount, involving regular interaction with engineering, product management, customer success, and potentially sales and marketing teams to gather insights and ensure product-market fit. Methodology:

• Data-driven decision-making is central, with a strong emphasis on analytics, user feedback, and the performance of AI models.

• Agile development methodologies are likely employed, facilitating rapid iteration, continuous integration, and frequent releases.

• A customer-centric approach, driven by understanding the intricate needs of enterprise clients in technical support.

• Emphasis on building scalable, robust systems with a focus on efficiency and automation through AI.

Company Website: https://www.ask-ai.com/ (Derived from organization_url, assuming "Ask-AI" is the operative name for the product/company.)

📝 Enhancement Note: The company culture is expected to be fast-paced, innovative, and highly collaborative, typical of a growth-stage AI startup. The focus on AI and B2B SaaS implies a culture that values technical expertise, problem-solving, and customer impact.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Mid-Level Product Designer, typically requiring 2-5 years of professional experience. It offers a significant opportunity for a designer to take ownership of key product areas within an innovative AI platform. The role is suitable for individuals looking to deepen their expertise in B2B SaaS design, AI-driven products, and complex workflow interfaces.

Reporting Structure: The Product Designer will likely report to a Product Lead or Head of Design. They will work closely with Product Managers and Engineering Leads, forming a core triad for product development. This structure allows for direct communication and influence on product strategy and execution.

Operations Impact: The Product Designer will have a direct impact on the usability, adoption, and effectiveness of Mosaic AI's platform. By creating intuitive interfaces for complex AI tools and workflows, they will significantly influence customer satisfaction, operational efficiency for clients, and ultimately, the company's revenue growth. The role requires translating complex AI capabilities into tangible business value for support and CX teams.

Growth Opportunities:

• Skill Advancement: Deepen expertise in designing AI-native products, complex B2B SaaS workflows, and enterprise-level design systems. Develop advanced skills in user research methodologies and data-driven design.

• Leadership Potential: With demonstrated success, opportunities may arise to lead design initiatives, mentor junior designers, or even transition into a Design Lead or Manager role as the team expands.

• Cross-Functional Exposure: Gain valuable experience working across product, engineering, and customer-facing teams, understanding the full product lifecycle and business operations.

• Industry Expertise: Become a specialist in the rapidly evolving field of AI for customer support and enterprise solutions.

📝 Enhancement Note: This role is ideal for a designer looking to grow within a specialized AI product domain. The growth opportunities are tied to deepening technical design skills and potentially moving into leadership within a burgeoning startup.

🌐 Work Environment

Office Type: The role is designated as "On-site," indicating a traditional office-based work environment. This suggests a collaborative workspace designed for in-person interaction, team meetings, and focused individual work.

Office Location(s): The primary office is located in Tel Aviv-Jaffa, Israel. This is a vibrant tech hub, offering a dynamic professional environment and access to a strong talent pool. Specific details about office amenities (e.g., collaboration spaces, quiet zones, kitchen facilities) would be available upon inquiry or during a site visit.

Workspace Context:

• Expect a collaborative environment where designers work closely with engineers and product managers, likely in open-plan or semi-private team areas.

• Access to essential design tools and technology, including high-performance workstations and relevant software licenses (e.g., Figma).

• Opportunities for spontaneous discussions, whiteboarding sessions, and knowledge sharing with colleagues, fostering a sense of team unity and shared purpose.

• The office setting is conducive to the iterative design process, allowing for quick feedback loops and shared understanding of design challenges.

Work Schedule: The standard work schedule is approximately 40 hours per week. While the role is on-site, the startup environment may require occasional flexibility to meet critical project deadlines or attend important team events.

📝 Enhancement Note: The "On-site" requirement highlights the company's preference for in-person collaboration, which is common in early-stage startups for fostering team cohesion and rapid communication.

📄 Application & Portfolio Review Process

Interview Process:

1. Application Review: Initial screening of resumes and portfolios for relevant experience, skills, and cultural fit.

2. Hiring Manager/Recruiter Call: A preliminary conversation to discuss your background, interest in the role, and initial alignment with company culture and expectations. This may include a brief overview of your portfolio.

3. Design Challenge/Portfolio Presentation: A more in-depth session where you will present your portfolio, discussing key projects, your design process, and how you've tackled complex problems. You may also be given a small design exercise to complete.

4. Team Interviews: Meetings with Product Managers and Engineers to assess collaboration style, technical understanding, and how you approach design challenges within a team context.

5. Leadership Interview: A final conversation with senior leadership (e.g., Head of Product, CEO) to evaluate strategic thinking, cultural alignment, and overall fit for the company's vision.

Portfolio Review Tips:

• Curate Selectively: Focus on 2-4 of your most relevant B2B SaaS projects that showcase your end-to-end design process and impact.

• Tell a Story: For each project, clearly define the problem, your role, the process you followed, the challenges you faced, your design solutions, and the measurable outcomes.

• Highlight AI Integration: If applicable, specifically showcase how you've used AI tools in your design workflow or designed AI-powered features.

• Demonstrate Craft: Ensure your visual and interaction design work is polished and clearly communicates usability and aesthetic quality.

• Be Prepared for Deep Dives: Expect questions about your decision-making process, trade-offs made, and how you handle feedback.

• Showcase Figma Proficiency: Be ready to walk through specific Figma files or prototypes to demonstrate your technical skills.

Challenge Preparation:

• If a design challenge is given, focus on understanding the core problem quickly.

• Prioritize clear communication of your thought process, even if you don't fully complete the task.

• For process-related challenges, emphasize efficiency, scalability, and user-centricity.

• For AI-related challenges, consider the unique interaction paradigms and user expectations for AI-driven tools.

📝 Enhancement Note: The interview process is structured to assess a candidate's design skills, process, collaboration abilities, and cultural fit. The portfolio review is a critical component, and candidates should be prepared to demonstrate their experience with B2B SaaS, AI tools, and complex data products.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core tool for UI design, wireframing, prototyping, and design system management. Proficiency is essential.

• AI Design Tools: Expect to use AI assistants integrated into Figma or standalone tools like ChatGPT, Claude, or Midjourney for tasks such as content generation, idea exploration, and initial flow drafting.

• Prototyping Tools: While Figma offers robust prototyping, familiarity with other tools like InVision or Principle might be beneficial for specific use cases.

Analytics & Reporting:

• Product Analytics Platforms: Familiarity with tools like Amplitude, Mixpanel, or Google Analytics for understanding user behavior and product usage patterns.

• Data Visualization Tools: Experience with tools for creating dashboards and reports (e.g., Tableau, Looker, or internal dashboards) to track key design metrics and user engagement.

CRM & Automation:

• CRM Systems: Understanding of CRM concepts and familiarity with platforms like Salesforce or Zendesk, especially if designing tools that integrate with or complement them, is a plus.

• Project Management Tools: Proficiency in tools like Jira, Asana, or Trello for tracking design tasks, sprints, and project progress within development workflows.

• Collaboration Tools: Daily use of tools like Slack, Microsoft Teams, and Google Workspace for communication and collaboration.

📝 Enhancement Note: The technology stack emphasizes modern design tools, a strong reliance on AI for productivity, and familiarity with data analytics and collaboration platforms common in tech companies.

👥 Team Culture & Values

Operations Values:

• Innovation & AI-First: A core value is embracing cutting-edge AI technology and integrating it into all aspects of the product and workflow. Designers are expected to be curious and proactive in exploring AI's potential.

• Customer-Centricity: A deep commitment to understanding and solving the complex problems faced by technical support and CX teams in enterprise B2B environments.

• Collaboration & Transparency: Open communication, active listening, and a willingness to share work and feedback openly across teams are highly valued.

• Efficiency & Impact: A focus on designing solutions that drive significant operational efficiency and measurable business impact for customers.

• Agility & Iteration: Embracing a fast-paced development cycle, being comfortable with change, and iterating quickly based on feedback and data.

Collaboration Style:

• Cross-Functional Partnership: Designers work as integral members of product teams, collaborating closely with PMs and Engineers from ideation through launch.

• Design System Advocates: A shared responsibility for maintaining and evolving the design system, ensuring consistency and efficiency across the product.

• Feedback-Rich Environment: Encouraging constructive feedback on design work and processes, fostering a culture of continuous improvement.

• Data-Informed Design: A collaborative approach where design decisions are informed by user research, analytics, and AI-driven insights.

📝 Enhancement Note: The culture is expected to be highly collaborative, innovative, and results-oriented, with a strong emphasis on leveraging AI and delivering tangible value to enterprise customers.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for Complexity: Translating intricate, data-heavy workflows and AI capabilities into simple, intuitive user experiences for B2B clients.

• AI Integration Nuances: Staying ahead of the curve in designing AI-native interactions and ensuring AI tools are used effectively and ethically within the user's workflow.

• Balancing Innovation with Usability: Ensuring that cutting-edge AI features are accessible and valuable to users who may not be AI experts.

• Startup Ambiguity: Navigating shifting priorities, evolving product roadmaps, and rapid iteration cycles inherent in a fast-growing startup environment.

• Maintaining Design System Scalability: Evolving the design system to support new features and products as the platform grows without compromising consistency.

Learning & Development Opportunities:

• AI Design Specialization: Becoming an expert in designing for AI-driven products and workflows, a highly in-demand skill.

• B2B SaaS Product Growth: Gaining deep experience in scaling products for enterprise clients and understanding complex business needs.

• Advanced User Research: Opportunities to conduct sophisticated user research and usability studies tailored to complex enterprise software.

• Cross-functional Leadership: Potential to influence product strategy and lead design initiatives within a growing team.

• Industry Immersion: Deep dive into the technical support and customer experience domain, understanding the operational challenges of large organizations.

📝 Enhancement Note: The challenges are directly related to the innovative nature of the product and the startup environment. Growth opportunities are focused on specialization in AI design and B2B SaaS product development.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to design a complex, data-heavy workflow. What was your process, and how did you ensure usability?" (Focus on your structured approach, user research, and simplification strategies.)

• "How do you integrate AI tools into your design workflow? Provide an example of how AI helped you accelerate a design process or explore new solutions." (Be specific about tools and outcomes.)

• "Walk us through a project where you had to design for ambiguity or rapidly shifting requirements. How did you manage this, and what was the outcome?" (Highlight your adaptability and iterative process.)

• "How do you balance the need for a robust design system with the desire to innovate and introduce new UI patterns?" (Discuss your approach to design system governance and evolution.) Company & Culture Questions:

• "Why are you interested in working for an AI-focused company like Mosaic AI, and what excites you about our mission?" (Research the company's mission and product thoroughly.)

• "How do you approach collaboration with Product Managers and Engineers, especially when there are differing opinions on design direction?" (Emphasize your communication, negotiation, and problem-solving skills.)

• "Describe your experience with user research and how you translate findings into design decisions." (Provide concrete examples of research impact.) Portfolio Presentation Strategy:

• Structure Your Narrative: For each project, clearly outline the problem statement, your role and responsibilities, the design process, key decisions and trade-offs, your final solution, and the impact/outcomes.

• Quantify Impact: Whenever possible, use metrics and data to demonstrate the success of your designs (e.g., increased user adoption, reduced task completion time, improved customer satisfaction scores).

• Showcase Your Process: Be prepared to discuss your wireframes, user flows, and prototypes in detail, explaining the rationale behind your choices.

• Highlight AI Integration: Explicitly point out where and how you utilized AI tools in your design process or designed features that leverage AI.

• Be Ready for Q&A: Anticipate questions about your design choices, challenges encountered, and how you would approach future design problems.

📝 Enhancement Note: Interview preparation should focus on demonstrating a strong understanding of B2B SaaS design, a structured yet adaptable design process, and a genuine interest in AI technology. The ability to articulate design decisions and their impact is paramount.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the provided link on Comeet.

• Portfolio Customization: Tailor your portfolio to highlight 2-3 B2B SaaS projects that best demonstrate your end-to-end product design skills, focusing on complex workflows and, if possible, AI integration. Ensure your contributions are clearly defined.

• Resume Optimization: Update your resume to emphasize relevant experience in UI/UX design, B2B SaaS, AI tools, Figma, and working in fast-paced startup environments. Use keywords from the job description.

• Interview Preparation: Practice presenting your portfolio, focusing on storytelling, design rationale, and quantifiable impact. Prepare answers to common product design and behavioral interview questions, specifically relating to AI and complex product challenges.

• Company Research: Thoroughly research Ask-AI (Mosaic AI), its product offerings, mission, and recent news to demonstrate your genuine interest and understanding of their market position.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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