Product Designer (All Genders)

📍 Job Overview

Job Title: Product Designer (All Genders)

Company: F24

Location: Zagreb, Croatia

Job Type: Permanent employee

Category: Product Design / User Experience (UX)

Date Posted: May 19, 2026

Experience Level: Mid-Level (2-5 years)

Remote Status: Hybrid

🚀 Role Summary

• This role is integral to cross-functional product teams, collaborating closely with Product Management and Engineering to ensure product components are valuable, usable, and feasible.

• Focuses on understanding user problems, validating solution hypotheses, and designing intuitive, efficient, and technically realistic user experiences.

• Operates across the full Discovery and Delivery lifecycle, from insights and problem framing to prototyping, usability testing, interaction design, and measuring user outcomes in production.

• Drives end-to-end experience design for product components, leading qualitative research and prototype-driven validation to mitigate product risk.

• Contributes to and evolves the shared design system in partnership with the Lead Designer, ensuring consistency and scalability.

📝 Enhancement Note: While the input job title is "Product Designer," the description heavily emphasizes UX principles, user research, and measurable outcomes, aligning it with roles that bridge product design and user experience strategy. The focus on "designing experiences" and "measuring UX outcomes" indicates a strong UX component to this design role.

📈 Primary Responsibilities

• Conduct continuous research to deeply understand customer and user needs within the context of specific product components.

• Frame identified problems and validate solution hypotheses through rapid experimentation, including user interviews, prototyping, usability testing, and analysis of data signals.

• Translate user insights and research findings into clear user flows, intuitive navigation structures, and effective interaction patterns.

• Create both low- and high-fidelity prototypes to facilitate collaborative iteration cycles with users, Product Management, and Engineering teams.

• Partner daily with engineers and Product Managers to ensure that designed solutions are elegant, technically feasible, and implementable within project constraints.

• Measure key UX outcomes such as task success rates, feature adoption, time to completion, and user retention, and implement iterative improvements based on these metrics.

• Contribute actively to the development and evolution of the shared design system, working alongside the Lead Designer to maintain design consistency and scalability.

• Lead the end-to-end experience design for one or more product components, taking ownership of the user journey.

• Drive usability and value validation both before and after product releases to ensure product-market fit and continuous improvement.

• Ensure alignment with the company's established design system in collaboration with the Lead Designer.

📝 Enhancement Note: The responsibilities listed are typical for a Product Designer with a strong UX focus. The emphasis on "measuring UX outcomes" and "validating hypotheses" points to a data-informed design approach, common in mature product organizations.

🎓 Skills & Qualifications

Education: While specific educational requirements are not detailed, a degree in Design, Human-Computer Interaction (HCI), Psychology, or a related field is often preferred for Product Designer roles. Equivalent practical experience will also be considered.

Experience: 2-5 years of experience in product design for complex digital products (B2B or B2C).

Required Skills:

• Demonstrated experience in product design for complex digital products (B2B or B2C environments).

• Mastery of interaction design principles, prototyping techniques, and usability testing methodologies.

• Strong problem-solving skills with a consistent user-value-driven mindset.

• Comfort and experience working within agile product teams that embrace fast learning cycles and iterative development.

• Familiarity with design systems and component-based UI libraries.

• Proficiency in translating insights into wireframes, prototypes, and production-ready interaction designs.

• Ability to conduct qualitative research and prototype-driven validation.

Preferred Skills:

• Experience with specific design and prototyping tools (e.g., Figma, Sketch, Adobe XD, InVision).

• Understanding of front-end development principles to facilitate collaboration with engineers.

• Experience contributing to or maintaining design systems.

• Knowledge of data analysis tools and techniques to inform design decisions.

• Excellent communication and presentation skills to articulate design rationale effectively.

📝 Enhancement Note: The "You" section strongly implies these are the required qualifications. The "ai_experience_level" suggests a mid-level role, hence the 2-5 year range. The skills listed are standard for a product designer focused on user experience.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A curated portfolio showcasing end-to-end product design projects, demonstrating ownership from research to delivery.

• Case studies that clearly articulate the user problem, the design process undertaken, the solutions developed, and the measurable outcomes achieved.

• Examples of interaction design, prototyping, and usability testing, illustrating how these were used to validate solutions.

• Demonstrations of how design systems and component-based UI libraries were leveraged or contributed to.

Process Documentation:

• Showcase a structured approach to problem framing and hypothesis validation through rapid experimentation.

• Illustrate the process of translating user insights into tangible design artifacts like flows, wireframes, and prototypes.

• Detail the methodology used for measuring UX outcomes (e.g., task success, adoption, retention) and how iterative improvements were implemented.

• Provide examples of contribution to or evolution of design systems, detailing the process of maintaining consistency and scalability.

📝 Enhancement Note: For a designer, a portfolio is paramount. The emphasis on "end-to-end experience design," "measuring UX outcomes," and "validating hypotheses" means the portfolio must demonstrate a structured, data-informed, and iterative design process, not just visual aesthetics.

💵 Compensation & Benefits

Salary Range: Based on the role, experience level (2-5 years), and location (Zagreb, Croatia), a mid-level Product Designer salary would typically range from €35,000 to €55,000 annually. This estimate considers the cost of living in Zagreb and industry benchmarks for design roles in European SaaS companies.

Benefits:

• Flexible Working Model: Combines office presence with remote work options to support work-life balance.

• Work From Home Options: Explicitly mentioned as part of the flexible model, offering remote work flexibility.

• Agile Environment: Opportunity to work in a dynamic, iterative, and fast-paced development setting.

• Flat Hierarchies: Fosters open communication, direct contribution, and less bureaucratic decision-making.

• Contribution to Customer Success: Work on solutions that directly support F24's customers in achieving resilience.

• International Growth Environment: Be part of a steadily growing international company with opportunities to shape its development.

• Inspiring Culture: Join a team with an open, honest, innovative, and supportive atmosphere.

Working Hours: The input indicates 40 hours per week, which is standard. The "Flexible Working Model" suggests potential flexibility within these hours, allowing for better work-life integration.

📝 Enhancement Note: Salary is an estimate based on research for Product Designers in Croatia, considering the company's SaaS industry and the mid-level experience. The benefits are directly pulled from the "Good reasons to work at F24" section and rephrased for clarity.

🎯 Team & Company Context

🏢 Company Culture

Industry: Software-as-a-Service (SaaS) provider for resilience solutions (business messaging, emergency notification, crisis management, GRC). This industry requires a focus on reliability, security, and user efficiency under pressure.

Company Size: F24 AG has a significant international presence with over 20 locations and supports customers in over 100 countries. While not explicitly stated in numbers, this indicates a medium-to-large enterprise with established processes and a global reach.

Founded: 2000. This indicates a company with over two decades of experience, suggesting stability, established market presence, and mature product development cycles.

Team Structure:

• The Product Designer is a core member of a cross-functional, autonomous product team.

• These teams likely include Product Management, Engineering, and potentially QA, working collaboratively.

• The designer will report into a Lead Designer or Head of Design, contributing to a broader design community within F24.

Methodology:

• Agile methodology is explicitly mentioned, indicating iterative development, rapid learning cycles, and cross-functional collaboration.

• A strong emphasis on user-centric design, problem framing, hypothesis validation, and data-driven decision-making.

• Focus on "Product Discovery" and "Product Delivery" cycles, suggesting a holistic approach to product development.

• Use of design systems for consistency and efficiency.

Company Website: https://f24.com/en/career/

📝 Enhancement Note: The company description highlights F24 as a leader in resilience SaaS, which implies a need for robust, reliable, and user-friendly solutions. The culture is described as inspiring, flat, open, honest, innovative, and supportive, with a focus on tangible impact and growth.

📈 Career & Growth Analysis

Operations Career Level: Mid-Level Product Designer. This role is expected to operate with a significant degree of autonomy within their product component, leading design efforts from conception to implementation. They are expected to be proficient in core design skills and capable of mentoring junior designers in the future.

Reporting Structure: The Product Designer will report to a Lead Designer or Head of Design, while working daily within an autonomous, cross-functional product team alongside Product Managers and Engineers. This structure allows for both specialized design guidance and integrated product development collaboration.

Operations Impact: This role has a direct impact on user experience and product adoption, which in turn influences customer satisfaction, retention, and ultimately, business outcomes for F24. By ensuring products are valuable, usable, and feasible, the designer contributes directly to the company's mission of providing resilience solutions. The focus on measuring UX outcomes ties design efforts directly to business KPIs.

Growth Opportunities:

• Skill Specialization: Deepen expertise in specific areas of UX/Product Design, such as user research, interaction design, or design systems.

• Leadership Potential: Progress to a Senior Product Designer role, taking on more complex projects, mentoring junior designers, and contributing to design strategy.

• Cross-functional Mobility: Potentially move into related roles within product management or user research, leveraging a deep understanding of user needs and product development.

• Design System Leadership: Take on a more prominent role in the evolution and governance of F24's design system.

• Industry Expertise: Become a subject matter expert in resilience software and its UX implications.

📝 Enhancement Note: The "Growth with us" point from the company description strongly supports the idea of career progression. The role's focus on end-to-end ownership and measurable outcomes suggests ample opportunities for demonstrating impact and advancing within the design discipline.

🌐 Work Environment

Office Type: F24 utilizes a hybrid work model, combining presence in their offices with remote work. This suggests modern office spaces designed to facilitate collaboration and team spirit, alongside the flexibility of remote work.

Office Location(s): The job is located in Zagreb, Croatia. F24 has multiple international locations, indicating a global company with potentially well-equipped facilities.

Workspace Context:

• Collaborative Environment: The hybrid model and daily collaboration with PMs and Engineers foster a highly collaborative workspace, whether in person or virtually.

• Tools and Technology: Access to standard design and collaboration tools is expected, supporting the rapid experimentation and prototyping required.

• Team Interaction: Frequent interaction with Product Managers and Engineers is a cornerstone of the role, ensuring alignment and efficient delivery of user-centric solutions.

Work Schedule: Standard working hours are implied to be around 40 hours per week. The "Flexible Working Model" suggests that while the total hours are standard, there may be flexibility in daily scheduling to accommodate personal needs and maintain a healthy work-life balance.

📝 Enhancement Note: The "Flexible Working Model" and "Work From Home Options" are key indicators of the work environment, pointing towards a modern, employee-centric approach. The emphasis on collaboration within cross-functional teams is also a defining characteristic.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess qualifications and experience.

• Portfolio Presentation: A session where you present selected case studies from your portfolio, detailing your process, rationale, and outcomes. Be prepared to discuss your approach to problem-solving, user research, and collaboration.

• Design Challenge/Exercise: You may be given a short design task or asked to critique a design, assessing your problem-solving skills and design thinking in real-time.

• Behavioral & Cultural Fit Interviews: Discussions with hiring managers and team members to assess your fit with F24's culture, values, and agile working style.

• Final Interview: Potentially with senior leadership to discuss your overall fit and potential impact.

Portfolio Review Tips:

• Show, Don't Just Tell: For each case study, clearly outline the problem, your role, the process, the design decisions, and the results. Use visuals effectively.

• Focus on Process & Impact: Highlight your UX process, including research, ideation, prototyping, and testing. Quantify impact whenever possible (e.g., "improved task completion by X%", "reduced errors by Y%").

• Demonstrate Collaboration: Show how you worked with PMs and Engineers. Describe challenges and how you overcame them through collaboration.

• Tailor to F24: Understand F24's business (resilience SaaS) and tailor your examples to demonstrate how your skills can address their specific challenges.

• Design System Awareness: Include examples of your experience with design systems or component-based UI.

Challenge Preparation:

• Understand the Problem: If given a challenge, take time to fully understand the brief and ask clarifying questions.

• Think Aloud: Articulate your thought process, assumptions, and design decisions clearly. This is more important than a perfect solution.

• Prioritize: Focus on the core aspects of the problem and demonstrate a structured approach, perhaps by outlining key user flows or core features.

• Be Ready to Iterate: Show flexibility and openness to feedback, demonstrating how you would incorporate suggestions.

📝 Enhancement Note: The emphasis on "measuring UX outcomes" and "validating hypotheses" means interviewers will look for candidates who can demonstrate a data-informed and iterative design process, not just aesthetic skills. A strong portfolio showcasing this is crucial.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: While not explicitly listed, common tools include Figma, Sketch, Adobe XD, and InVision. Proficiency in at least one is essential.

• Collaboration: Tools like Slack, Microsoft Teams, Jira, and Confluence are likely used for daily communication, task management, and documentation.

• User Research & Testing: Platforms for user interviews, surveys, and usability testing (e.g., UserTesting.com, Maze, Lookback) may be utilized.

Analytics & Reporting:

• Product Analytics: Tools like Google Analytics, Mixpanel, Amplitude, or Pendo are often used to track user behavior and measure UX outcomes.

• Data Visualization: Tools for creating dashboards and reports, potentially integrated with analytics platforms or standalone (e.g., Tableau, Power BI).

CRM & Automation:

• While not directly part of the designer's core tools, familiarity with CRM systems (like Salesforce) and marketing automation platforms might be beneficial for understanding the broader customer journey and business context.

• Design Systems: Familiarity with component-based UI libraries and design system tools.

📝 Enhancement Note: The prompt mentions "component-based UI libraries" and "design systems." This suggests a need for tools and workflows that support modular design and maintainability, such as Figma's component features or dedicated design system management platforms.

👥 Team Culture & Values

Operations Values:

• Impact-Driven: A strong focus on making a tangible contribution to customer success and the company's growth.

• Agile & Innovative: Embracing a fast-paced, iterative environment that encourages new ideas and continuous improvement.

• Collaborative & Supportive: Fostering open, honest communication and teamwork within and across teams.

• User-Centricity: Placing the customer and user needs at the forefront of all design and product decisions.

• Ownership: Encouraging individuals to take responsibility for their work and its outcomes.

Collaboration Style:

• Cross-functional Integration: Daily collaboration with Product Management and Engineering is fundamental, ensuring a cohesive product development process.

• Open Communication: The culture promotes open, honest dialogue, facilitating constructive feedback and knowledge sharing.

• Iterative & Experimental: A willingness to test hypotheses, learn quickly, and adapt designs based on user feedback and data.

• Shared Design System: Collaborative contributions to the design system ensure consistency and efficiency across product components.

📝 Enhancement Note: The company description highlights an "inspiring culture, flat hierarchies and our open, honest, innovative and supportive team!" These values are directly integrated into the "Operations Values" and "Collaboration Style" sections.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Technical Feasibility: Ensuring that innovative user experiences are also realistic and efficient to build, requiring close collaboration with engineering.

• Measuring and Improving UX Outcomes: Developing robust methods to track UX metrics in production and using that data to drive iterative design improvements.

• Maintaining Design Consistency: As F24 grows internationally and its product suite expands, ensuring a cohesive user experience across all components through effective design system management.

• Adapting to Rapid Development Cycles: Thriving in an agile environment where requirements and priorities can shift, requiring flexibility and quick iteration.

Learning & Development Opportunities:

• Advanced UX/Product Design Skills: Opportunities to hone expertise in specialized areas like advanced user research, interaction design patterns, or inclusive design.

• Contribution to Design Systems: Taking on more responsibility for the architecture, documentation, and evolution of F24's design system.

• Cross-Disciplinary Learning: Gaining deeper insights into Product Management strategies and engineering challenges through close collaboration.

• Industry Trends: Keeping abreast of the latest trends in SaaS product design, resilience software, and UX best practices.

• Mentorship: Opportunities to be mentored by senior designers or to mentor junior team members as the team grows.

📝 Enhancement Note: The challenges are derived from the nature of the role and the company's industry, focusing on the practical application of design principles in a dynamic SaaS environment. Growth opportunities are aligned with typical career paths for mid-level designers in tech companies.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance conflicting user needs or stakeholder requirements. How did you resolve it?" (Focus on negotiation, compromise, and user-advocacy).

• "Walk me through your process for validating a new product feature hypothesis before development begins." (Highlight research, prototyping, and testing methodologies).

• "How do you approach designing for complex B2B/B2C digital products, and what are the key differences?" (Discuss understanding user context, workflows, and data sensitivity).

Company & Culture Questions:

• "What interests you about F24 and our mission in resilience software?" (Research F24's products, market position, and company values).

• "How do you see yourself contributing to our agile and collaborative team culture?" (Draw on examples of your teamwork and communication style).

• "How do you stay updated on the latest trends in product design and UX?" (Showcase continuous learning and passion for the field).

Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, clearly define the problem, your role, the process, key decisions, challenges, and the final outcome (with metrics if possible).

• Highlight Your Process: Emphasize your user-centric approach, research methods, iterative design, and testing.

• Showcase Problem-Solving: Detail how you tackled complex problems and arrived at elegant solutions.

• Demonstrate Collaboration: Be ready to discuss how you worked with PMs and Engineers.

• Be Prepared for Q&A: Anticipate questions about your design choices, trade-offs, and learnings.

📝 Enhancement Note: Interviewers will likely probe into how candidates apply design principles to solve real business problems, measure impact, and collaborate effectively within an agile tech environment. A strong portfolio is essential for demonstrating these capabilities.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the provided link on the F24 careers page.

• Portfolio Preparation: Ensure your portfolio is up-to-date and showcases 2-3 strong case studies demonstrating end-to-end product design experience, focusing on user research, interaction design, prototyping, and measurable outcomes. Tailor your portfolio's narrative to highlight how your skills align with F24's mission in resilience SaaS.

• Resume Optimization: Update your resume to clearly highlight your experience with B2B/B2C digital products, mastery of interaction design and usability testing, and familiarity with agile methodologies and design systems. Use keywords from the job description.

• Interview Practice: Prepare to discuss your portfolio case studies in detail, articulate your design process, and answer behavioral questions related to collaboration, problem-solving, and user-centricity. Practice thinking aloud for any potential design challenges.

• Company Research: Familiarize yourself with F24's products, services, and company culture. Understand their position in the resilience SaaS market and how your design expertise can contribute to their success.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.