Práctica Profesional – Diseño UX/UI (Cencosud Media)

📍 Job Overview

Job Title: Práctica Profesional – Diseño UX/UI (Cencosud Media)

Company: Cencosud

Location: Santiago, Metropolitana, Chile

Job Type: Práctica-Pasantía (Internship)

Category: UX/UI Design, Digital Product Design

Date Posted: 2026-08-20

Experience Level: 0-2 Years (Internship)

Remote Status: Hybrid (1 day in office per week)

🚀 Role Summary

• This internship offers hands-on experience in UX/UI design for Cencosud Media's Customer Portal, a large-scale digital product.

• You will be involved in the end-to-end design process, from wireframing and user flows to UI components and interactive prototypes using Figma.

• The role emphasizes translating complex data into clear, engaging visual stories through dashboard and report design, aligning with data storytelling principles.

• You will contribute to the continuous improvement of a real digital product, with opportunities to see your designs implemented and impact user experience.

📝 Enhancement Note: This role is specifically geared towards students seeking practical experience in UX/UI design within a corporate environment. The focus on "Cencosud Media" suggests an emphasis on digital content, customer engagement platforms, and potentially e-commerce interfaces. The mention of "data storytelling" indicates a need for designers who can interpret and visualize data effectively.

📈 Primary Responsibilities

• Design and enhance user interfaces (UI) for the Cencosud Media Customer Portal using Figma.

• Develop user experience (UX) flows and wireframes to map out user journeys and interactions.

• Document and organize design components within a design system, ensuring consistency and reusability.

• Create dashboards, reports, and visual assets that effectively communicate data insights through compelling data storytelling.

• Prepare mockups, interactive prototypes, and presentations to articulate design concepts and solutions.

• Maintain and improve the usability, consistency, and visual appeal of the customer portal.

• Collaborate with Product Designers and cross-functional teams to understand user needs and business objectives.

• Participate in user research activities to gather feedback and inform design decisions.

📝 Enhancement Note: The responsibilities highlight a blend of core UX/UI tasks with a specific emphasis on data visualization and component design, suggesting the need for a designer comfortable with both aesthetic and analytical aspects of product development. The "end-to-end" involvement implies ownership and a holistic view of the design process for specific features.

🎓 Skills & Qualifications

Education:

• Currently pursuing a degree in Graphic Design, UX/UI Design, User Experience Design, Digital Design, Visual Communication, or a related field.

• Bachelor's degree level expected for completion or during the internship. Experience:

• Prior internship or project experience in UX/UI design is beneficial, though not strictly required for an internship role.

• Demonstrated ability to apply design principles to create user-centered solutions. Required Skills:

• Mandatory Proficiency in Figma: Extensive experience creating designs, user flows, wireframes, and prototypes within Figma.

• UX Principles: Solid understanding of user-centered design methodologies, usability heuristics, and user journey mapping.

• UI Design Fundamentals: Strong grasp of visual design principles, typography, color theory, and layout.

• Responsive Design: Knowledge of designing for various screen sizes and devices.

• Prototyping: Ability to create interactive prototypes to simulate user flows and test design concepts.

• Data Storytelling: Interest and basic ability to translate data into clear, visually compelling narratives.

• Component Documentation: Experience or understanding of documenting design elements for consistency and scalability.

Preferred Skills:

• User Research: Familiarity with user research methods (e.g., interviews, surveys, usability testing).

• Data Analytics: Basic understanding of data analytics concepts and how they inform design decisions.

• Design Systems: Experience contributing to or working with design systems.

• Visual Design Tools: Familiarity with other design or illustration tools beyond Figma.

• Agile Methodologies: Understanding of agile development processes.

📝 Enhancement Note: The mandatory Figma requirement is critical. Candidates must be able to demonstrate strong practical skills within this tool. The "0-2 Years" experience level, combined with the "student" requirement, indicates that practical application and learning potential are prioritized over extensive professional experience. The emphasis on data storytelling suggests a forward-thinking approach to design, requiring candidates to be adaptable and analytical.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Figma Projects: Showcase at least 2-3 comprehensive projects completed in Figma, demonstrating your UX/UI design process from ideation to final output.

• User Flows & Wireframes: Include examples of user flow diagrams and detailed wireframes for digital products, illustrating your problem-solving approach.

• UI Design Examples: Present visually polished UI screens with attention to detail in typography, color, and layout.

• Interactive Prototypes: Provide links to interactive prototypes (built in Figma or other tools) that clearly demonstrate key user journeys and interactions.

• Data Visualization/Dashboard Design: Include at least one project that showcases your ability to design dashboards or reports, effectively visualizing data for user understanding.

Process Documentation:

• Case Studies: For each portfolio piece, provide a brief case study explaining the problem, your design process, key decisions, challenges faced, and the outcome or impact.

• Component Library/Design System Contribution: If applicable, show examples of designed components and how they fit into a larger system.

• Usability & Consistency Focus: Highlight how your designs address usability concerns and maintain visual consistency across different screens or features.

📝 Enhancement Note: For an internship, the portfolio should focus on demonstrating the process and potential rather than solely on polished, shipped products. Clear explanations of thought processes, tool proficiency (especially Figma), and a genuine interest in applying UX/UI principles to real-world problems are key. The inclusion of data visualization is a significant differentiator.

💵 Compensation & Benefits

Salary Range:

• As this is a professional internship ("Práctica Profesional"), Cencosud likely provides a monthly stipend or allowance, which is standard practice in Chile for such programs. While not explicitly stated, typical internship stipends in Santiago for roles requiring specialized skills like UX/UI can range from CLP 200,000 to CLP 400,000 per month, depending on the company's size, the intern's demonstrated skills, and the duration/scope of the internship.

• This estimate is based on general market research for internships in the technology and design sectors in Santiago, Chile, and industry standards for professional practices. Benefits:

• Practical Experience: Gain invaluable real-world experience in UX/UI design within a large, established corporation.

• Mentorship: Opportunity to work closely with experienced Product Designers and learn from industry professionals.

• Learning & Development: Exposure to data storytelling, customer portal design, and corporate product development cycles.

• Networking: Build professional connections within Cencosud Media and the broader Cencosud organization.

• Potential for Future Opportunities: Successful interns may be considered for future roles within Cencosud.

• Transportation/Meal Allowance: While not explicitly detailed, some internships may include a supplementary allowance for meals or transportation, particularly given the hybrid work model.

Working Hours:

• The role is described as hybrid, implying a standard work week. Given the mention of "40" in the data, it's likely a full-time internship (approximately 8 hours per day, 5 days a week).

• The hybrid model requires 1 day per week in the office (Las Condes), with the remaining days potentially remote.

📝 Enhancement Note: For internships, benefits often focus on learning opportunities and experience rather than traditional employee benefits. The stipend amount is an estimation; candidates should clarify this during the interview process. The hybrid nature requires self-discipline and time management skills.

🎯 Team & Company Context

🏢 Company Culture

Industry: Retail, Digital Media, Technology, E-commerce. Cencosud is a major multinational retail corporation with diverse business units, including department stores, supermarkets, home improvement, and financial services. Cencosud Media likely focuses on their digital presence, customer engagement platforms, and marketing technology.

Company Size: Large (Cencosud is a global company with tens of thousands of employees). This means the intern will be part of a structured environment with established processes.

Founded: Cencosud was founded in 1978. This long history signifies stability and a well-established corporate structure.

Team Structure:

• The intern will report to a Product Designer within the Cencosud Media team.

• This team is part of a larger digital or technology division responsible for customer-facing platforms.

• Collaboration is expected with Product Managers, Developers, and potentially Marketing teams. Methodology:

• Data-Driven Design: Emphasis on using data and analytics to inform design decisions and measure impact.

• Agile Development: Likely operates within agile frameworks, requiring adaptability and iterative design processes.

• User-Centered Approach: Focus on understanding customer needs and improving their experience with digital products.

• Component-Based Design: Use of design systems and documented components for efficiency and consistency.

Company Website: https://www.cencosud.com/ (General Cencosud site; Cencosud Media may have specific digital portals)

📝 Enhancement Note: Working within a large corporation like Cencosud offers exposure to enterprise-level product development, scalability challenges, and cross-functional collaboration. The "Media" aspect suggests a focus on content, user engagement, and digital platforms that serve a large customer base.

📈 Career & Growth Analysis

Operations Career Level: This is an entry-level internship position, specifically designed for students to gain foundational experience in UX/UI design. It's the first step in a potential career path within product design, digital design, or user experience.

Reporting Structure: The intern will report directly to a Product Designer, who acts as a mentor and supervisor. This direct reporting line allows for focused guidance and feedback.

Operations Impact: While an intern's direct impact may be limited by the scope of assigned projects, their work on the Customer Portal and its components contributes to the overall user experience and the company's digital strategy. Designs implemented can affect customer satisfaction, engagement, and potentially conversion rates.

Growth Opportunities:

• Skill Specialization: Deepen expertise in Figma, UX/UI principles, and data storytelling.

• Industry Exposure: Gain practical knowledge of how digital products are designed, developed, and iterated upon within a large retail and media organization.

• Portfolio Enhancement: Build a strong portfolio with real-world project examples that can be leveraged for future job applications.

• Networking: Establish connections with design professionals and other stakeholders within Cencosud.

• Potential for Full-Time Roles: Successful completion of the internship and strong performance may lead to consideration for junior designer positions or future internship opportunities within Cencosud.

📝 Enhancement Note: For interns, "growth" is primarily about skill acquisition, portfolio building, and gaining practical experience. The company's scale provides a rich learning environment. The role is a stepping stone, and the success of the internship will heavily influence future career opportunities within Cencosud or the broader industry.

🌐 Work Environment

Office Type: Hybrid. The role requires 1 day per week at the office located in Las Condes, Santiago. The remaining days can be worked remotely. This offers a balance between in-person collaboration and remote flexibility.

Office Location(s): The office is located in Las Condes, Santiago. This is a prominent business district in Santiago, likely offering good accessibility and professional amenities. The mention of "Alto Las Condes" might refer to a specific building or area within Las Condes.

Workspace Context:

• Collaborative Environment: The office day is intended for collaborative activities, team meetings, and direct interaction with the design team and potentially other stakeholders.

• Tools & Technology: Access to necessary design software (Figma) and potentially company-specific tools and platforms will be provided or expected.

• Team Interaction: The hybrid model allows for focused individual work at home and dedicated team interaction during office days, fostering a balanced work environment.

Work Schedule:

• The internship is likely full-time, estimated at 40 hours per week.

• The hybrid schedule requires presence in the office on one designated day, with flexibility for remote work on other days. This requires strong time management and self-discipline.

📝 Enhancement Note: The hybrid nature is a key aspect. Candidates should be comfortable with managing their own schedule and ensuring productivity both remotely and in the office. The specific office day will likely be communicated during the hiring process.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of application, resume, and portfolio to assess basic qualifications and Figma proficiency.

• Portfolio Presentation/Interview: Candidates will likely present their portfolio, discussing their design process, problem-solving skills, and specific Figma projects. This is a critical step.

• Skills Assessment: Potentially a short design exercise or a discussion about UX/UI principles and data storytelling.

• Behavioral/Cultural Fit Interview: Questions to assess enthusiasm for the role, learning agility, and cultural alignment with Cencosud's values.

• Final Interview: May involve meeting with a hiring manager or senior team member.

Portfolio Review Tips:

• Highlight Figma Expertise: Clearly showcase your proficiency in Figma, detailing how you utilized its features for design, prototyping, and component creation.

• Emphasize Process: For each project, walk through your thought process. Explain why you made certain design decisions, what problems you were solving, and what research you conducted.

• Data Storytelling Examples: If you have projects involving dashboards or data visualization, clearly explain how you translated data into understandable visuals and narratives.

• Conciseness and Clarity: Be prepared to articulate your projects clearly and concisely. Focus on the most impactful aspects of your work.

• Tailor to the Role: Emphasize projects that align with the responsibilities of this internship, such as UI design, UX flows, component design, and data visualization.

Challenge Preparation:

• Figma Proficiency: Be ready to demonstrate your Figma skills, potentially through a live exercise or by discussing complex features you've used.

• UX/UI Fundamentals: Refresh your knowledge of core UX/UI principles, design thinking, and user-centered design methodologies.

• Data Visualization Concepts: Understand basic principles of data visualization and how to design effective dashboards.

• Problem-Solving: Be prepared to discuss how you approach design challenges and find solutions.

📝 Enhancement Note: The portfolio is paramount for this role. Candidates should curate their best work, focusing on quality and demonstrating a clear understanding of the design process, especially within Figma. The ability to articulate their work effectively is as important as the work itself.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Mandatory and central to the role for UI design, wireframing, prototyping, and component documentation.

• Prototyping Tools: Figma's built-in prototyping capabilities are key.

• Design System Tools: Figma's capabilities for component libraries and design systems.

Analytics & Reporting:

• Data Visualization Tools (Familiarity): While not necessarily a requirement to use these tools, familiarity with how data is presented in dashboards and reports is crucial for designing them effectively. Examples include Tableau, Power BI, or even Google Analytics dashboards.

• Data Analysis Concepts: Understanding of how to interpret data to inform design decisions.

CRM & Automation:

• Customer Portal: The primary system the intern will be designing for. Understanding user needs within a customer portal context is important.

• Project Management Tools: Likely exposure to tools like Jira, Asana, or Trello for task management within an agile environment.

📝 Enhancement Note: Figma proficiency is non-negotiable. Familiarity with data visualization principles and tools is highly desirable given the "data storytelling" requirement. The intern will be expected to learn and adapt to Cencosud's specific internal tools and workflows.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A strong focus on understanding and serving the needs of Cencosud customers through digital products.

• Data-Driven Decision Making: Valuing insights derived from data to guide design and product strategy.

• Collaboration: Working effectively within cross-functional teams (design, product, engineering) to achieve common goals.

• Innovation & Continuous Improvement: A drive to find new ways to enhance user experience and product functionality.

• Consistency & Quality: Maintaining high standards in design execution and ensuring a cohesive user experience across platforms.

• Inclusivity: Commitment to creating diverse, inclusive, and respectful work environments, as highlighted in the job description.

Collaboration Style:

• Cross-Functional Teamwork: Expected to collaborate closely with Product Designers, Product Managers, and Developers.

• Feedback Loops: Openness to receiving and giving constructive feedback on designs and processes.

• Iterative Design: Working in an agile environment that embraces iteration and refinement based on feedback and data.

• Knowledge Sharing: Encouraging the sharing of design best practices and insights within the team.

📝 Enhancement Note: The emphasis on inclusivity and diversity is a significant cultural indicator. Candidates should be prepared to discuss how they contribute to such environments. The values align with modern product development practices, prioritizing user needs and data.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for Scale: Working on a product used by a large customer base requires consideration for scalability, performance, and accessibility.

• Balancing Stakeholder Needs: Integrating feedback from various stakeholders (product, marketing, business) while maintaining a strong user-centered design approach.

• Translating Complex Data: Effectively designing dashboards and reports that simplify complex data for diverse user understanding.

• Navigating Corporate Structures: Adapting to the processes and workflows of a large, established organization.

• Remote/Hybrid Work Management: Maintaining productivity and communication effectively in a hybrid work setting.

Learning & Development Opportunities:

• Mastering Figma: Becoming highly proficient in an industry-standard design tool.

• Data Storytelling Skills: Developing the ability to visually communicate data insights effectively.

• Product Development Lifecycle: Gaining hands-on experience in all phases of a digital product's development.

• Corporate Design Practices: Understanding how design functions within a large enterprise, including design systems and cross-functional collaboration.

• Mentorship: Direct guidance from experienced designers.

📝 Enhancement Note: The challenges presented are typical for interns working on large-scale projects. The growth opportunities are substantial, offering a well-rounded learning experience that can significantly boost a junior designer's career trajectory.

💡 Interview Preparation

Strategy Questions:

• "Describe a challenging UX/UI project you worked on in Figma. What was the problem, your approach, and the outcome?"

• "How do you approach designing a dashboard to communicate complex data to a non-technical audience?"

• "Imagine you need to design a new feature for a customer portal. What would be your first steps, and what UX principles would you apply?"

• "How do you ensure consistency in your UI designs, especially when working with components?" Company & Culture Questions:

• "Why are you interested in this specific internship at Cencosud Media?"

• "How do you approach collaboration with team members from different disciplines (e.g., developers, product managers)?"

• "What are your thoughts on Cencosud's commitment to diversity and inclusion?"

• "How do you stay updated on the latest trends in UX/UI design and data visualization?" Portfolio Presentation Strategy:

• Structure: For each project, use a clear narrative: Problem -> Research/Ideation -> Design Process (Wireframes, UI, Prototypes) -> Key Decisions -> Outcome/Impact.

• Figma Focus: Be ready to deep-dive into your Figma files, explaining your workflow, component usage, and prototyping techniques.

• Data Storytelling: Clearly articulate how you approached the data visualization aspect of any relevant projects.

• Conciseness: Practice presenting your work within a set time limit, focusing on the most critical aspects.

• Enthusiasm: Show genuine passion for design and learning.

📝 Enhancement Note: Be prepared to not only show your work but also to explain the why behind your design choices. The interviewers will be looking for your thought process, problem-solving skills, and potential to learn and grow within their team.

📌 Application Steps

To apply for this operations position:

• Submit your application through the Cencosud careers portal link provided.

• Portfolio Curation: Select 2-3 of your strongest Figma-based UX/UI projects that best demonstrate your skills in wireframing, UI design, prototyping, and ideally, data visualization. Ensure your portfolio is easily accessible online (e.g., Behance, personal website, Figma share link).

• Resume Optimization: Tailor your resume to highlight relevant coursework, projects, and any previous design experience. Clearly state your current student status and your proficiency in Figma.

• Interview Preparation: Practice articulating your design process and portfolio projects. Be ready to discuss UX/UI principles, data storytelling, and your interest in Cencosud Media. Prepare questions to ask the interviewer.

• Company Research: Familiarize yourself with Cencosud's business units, its digital presence, and its stated values (especially regarding diversity and inclusion). Understand the role of Cencosud Media within the larger organization.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.