Part Time Framer

📍 Job Overview

Job Title: Part Time Framer

Company: Michaels Stores

Location: College Station, Texas, United States

Job Type: PART_TIME

Category: Retail Operations / Custom Framing Specialist

Date Posted: 2026-06-19

Experience Level: 0-2 years

Remote Status: On-site

🚀 Role Summary

• Focus on building strong customer relationships through personalized framing consultations and solutions, directly impacting customer satisfaction and driving custom framing sales.

• Execute high-quality custom framing production within established timelines, adhering to Standard Operating Procedures (SOPs) to ensure consistency and customer delight.

• Contribute to overall store operations by maintaining visual merchandising standards, managing inventory for the ready-made frame department, and supporting omni-channel processes.

• Handle transactional duties including operating the cash register and executing cash handling procedures with accuracy and adherence to company standards.

📝 Enhancement Note: This role is identified as a Part-Time Framer, indicating a focus on specialized framing services within a retail environment. The emphasis on "Elevated ABC Deliver" suggests a customer-centric sales approach where building relationships is as important as closing sales. The role requires a blend of customer service, sales acumen, production skills, and general retail operational support.

📈 Primary Responsibilities

• Develop and nurture customer relationships by providing expert consultations for custom framing solutions, utilizing "Elevated ABC Deliver" to understand customer needs and recommend appropriate products and services.

• Execute the complete framing order process from consultation and design to production and final delivery, ensuring a high degree of quality and adherence to production timelines.

• Maintain and organize the ready-made frame department, including ensuring adequate stock levels through SISO (Sales In Store Only) and Directed Replenishment processes, and manage other assigned merchandising areas.

• Provide exceptional in-store customer service, assisting shoppers in locating products, offering solutions, and ensuring a well-merchandised, in-stock store environment that enhances the customer shopping experience.

• Operate the cash register, process transactions accurately, and adhere to all cash handling procedures and standards, while also supporting omni-channel processes such as buy online, pick up in store (BOPIS).

• Uphold company policies, SOPs, and programs related to shrink prevention, safety, and operational efficiency, actively participating in truck unloads and stocking to ensure compliance with truck standards.

• Foster a positive and respectful work environment, interacting constructively with colleagues and customers, and serving as a role model by embodying the organization's vision and values.

📝 Enhancement Note: The core responsibilities highlight a dual focus on specialized custom framing sales and production, alongside general retail operations. The mention of "Elevated ABC Deliver" implies a structured sales methodology that candidates should be prepared to discuss. Emphasis on SOPs and compliance indicates a need for attention to detail and process adherence.

🎓 Skills & Qualifications

Education: While no specific degree is mentioned, a strong understanding of basic math and measurement is implied, essential for framing accuracy. High school diploma or equivalent is generally expected in retail environments.

Experience: Entry-level to 2 years of experience in a customer-facing role is ideal. Experience in retail sales, customer service, or a trade-related field such as framing, carpentry, or design would be beneficial.

Required Skills:

• Basic computer proficiency for point-of-sale (POS) systems and potentially order management software.

• Basic measuring skills with a high degree of accuracy for framing precise dimensions.

• Ability to operate specialized framing equipment and tools, including a glass cutter.

• Competency in cash handling and operating a cash register with accuracy.

• Strong customer service skills with an ability to build rapport and provide solutions.

• Ability to understand and adhere to Standard Operating Procedures (SOPs). Preferred Skills:

• Previous retail experience, particularly in a sales or customer advisory role.

• Proven experience in selling products and/or services, with a consultative approach.

• Familiarity with visual merchandising principles and inventory management basics.

• Experience in art, design, or craft-related retail environments.

• Knowledge of custom framing materials, techniques, and design principles.

📝 Enhancement Note: The "0-2 years" experience level suggests that formal training will be provided for specialized framing skills. However, foundational retail and customer service skills are critical. The ability to learn and operate specific equipment is a key differentiator.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• While a formal portfolio is not explicitly required for this entry-level role, candidates are encouraged to highlight relevant projects or experiences that demonstrate their ability to:
  • Design & Consultation: Showcase examples of creative problem-solving or design input, even if informal (e.g., personal projects, volunteer work).
  • Quality Execution: Present instances where attention to detail and quality craftsmanship were paramount.
  • Customer Interaction: Describe situations where exceptional customer service led to positive outcomes or sales.
  • Process Adherence: Provide examples of following instructions or procedures accurately in previous roles.

Process Documentation:

• Candidates should be prepared to discuss their understanding of and experience with:
  • Workflow Management: How they would approach a custom framing order from start to finish, ensuring all steps are completed efficiently.
  • Quality Control: Their personal methods for ensuring accuracy and quality in their work.
  • Customer Data Capture: How they would ensure all necessary customer information and order details are accurately recorded for order fulfillment.

📝 Enhancement Note: For an entry-level part-time role, the "portfolio" is likely to be demonstrated through interview responses and practical assessments rather than a formal document. Emphasis will be on understanding and demonstrating the ability to follow established processes.

💵 Compensation & Benefits

Salary Range: As a part-time retail associate role in College Station, Texas, the estimated hourly wage typically ranges from $10.00 to $14.00 per hour. This estimate is based on industry benchmarks for similar positions in the region, considering the entry-level experience requirement and part-time nature of the role. Actual compensation will depend on experience, qualifications, and specific store needs.

Benefits:

• Health Insurance (Medical, Dental, and Vision) - Eligibility may vary based on hours worked and tenure.

• Paid Time Off (PTO) - Accrual typically based on hours worked.

• Tuition Assistance - Support for furthering education.

• Generous Employee Discounts - On Michaels products and services.

• Other benefits as outlined by The Michaels Companies, Inc.

Working Hours: This is a PART_TIME position. Actual weekly hours will vary based on business needs and scheduling, but may include nights, weekends, and early mornings, as indicated in the work environment description. The job description also mentions "working hours include nights, weekends and early mornings."

📝 Enhancement Note: Salary is estimated based on typical part-time retail associate wages in College Station, TX, and the specified experience level. Benefits for part-time employees are often prorated or have specific eligibility requirements, which should be confirmed with the employer.

🎯 Team & Company Context

🏢 Company Culture

Industry: Retail, specifically focused on arts, crafts, and custom framing. Michaels is a leading specialty retailer in North America.

Company Size: Michaels operates over 1,300 stores across the US and Canada, indicating a large, established retail organization with significant operational infrastructure.

Founded: Founded in 1973 and headquartered in Irving, Texas. This long history suggests a stable company with established practices and a strong market presence.

Team Structure:

• The role is part of a store-level team, likely reporting to a Store Manager or Assistant Store Manager, with direct supervision from a Framing Department Manager or Lead.

• Collaboration will occur with fellow Sales Associates, Framers, and other store personnel.

• Cross-functional interaction is expected with customers, and potentially with corporate support for omni-channel fulfillment. Methodology:

• Data-Driven Decisions: While not explicit for this role, the company's scale suggests a reliance on sales data, inventory management, and customer feedback to optimize store performance and offerings.

• Process Optimization: Emphasis on SOPs indicates a structured approach to operations, ensuring consistency and efficiency in customer service, sales, and production.

• Customer-Centricity: The "Elevated ABC Deliver" methodology points to a strong focus on understanding and meeting customer needs to drive sales and loyalty.

Company Website: https://www.michaels.com/

📝 Enhancement Note: Michaels' established presence and large store footprint mean candidates can expect structured training programs and defined operational processes. The culture likely values creativity, customer engagement, and efficient retail execution.

📈 Career & Growth Analysis

Operations Career Level: This "Part Time Framer" role is positioned as an entry-level to junior position within the retail operations and specialized services sector. It provides foundational experience in customer service, sales, production, and retail operations.

Reporting Structure: Typically reports to a Store Manager or Assistant Manager, with direct supervision from a Framing Department Lead or Manager. The structure is hierarchical within the store environment.

Operations Impact: While individual impact is focused on the custom framing department's sales and production targets, collectively, framers contribute to the store's overall revenue, customer satisfaction, and brand reputation for quality custom services.

Growth Opportunities:

• Skill Specialization: Opportunity to become a highly skilled custom framer, potentially taking on more complex projects or leading the framing department.

• Retail Advancement: Potential to move into roles like Sales Associate, Key Holder, Assistant Manager, or Store Manager within Michaels retail locations, leveraging gained operational and customer service experience.

• Cross-Training: Possibility to gain experience in other store departments, broadening retail operational knowledge.

• Continuous Learning: Access to company training programs for product knowledge, sales techniques, and operational procedures.

📝 Enhancement Note: Growth paths are primarily within the retail store operations framework. For individuals interested in deep specialization, becoming a master framer is a possibility. For broader career ambitions, the company offers clear pathways into retail management.

🌐 Work Environment

Office Type: Public retail store setting. The work environment is customer-facing and dynamic, requiring constant interaction with shoppers.

Office Location(s): The specific location is 1505 E University Dr Ste 300, College Station, TX. This is a standard retail store environment.

Workspace Context:

• Customer Interaction: The primary workspace is the sales floor and the custom framing area, requiring consistent engagement with customers.

• Tools & Technology: Access to framing equipment, glass cutters, heat presses, cash registers, and POS systems. Basic computer skills are necessary for system operation.

• Team Collaboration: Opportunities to work closely with other store team members, especially within the framing department and during stocking or customer assistance.

Work Schedule: Part-time hours, which will include nights, weekends, and early mornings as needed by the business. The environment is climate-controlled in public areas, but stock rooms may not be. Occasional outdoor work may be required for tasks like retrieving carts or during truck unloading.

📝 Enhancement Note: The work environment demands adaptability, physical stamina, and a strong customer service orientation. The framing shop itself has specific safety considerations due to tools like glass cutters and heat presses.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely involves an online application and potentially a brief phone screen to assess basic qualifications and availability.

• In-Person Interview: Conducted at the store, this will likely involve behavioral questions assessing customer service skills, problem-solving abilities, and teamwork. A practical demonstration or discussion of fitting a frame might occur.

• Skills Assessment: Candidates may be asked to demonstrate basic measuring skills or discuss their approach to operating framing equipment.

• Final Assessment: Evaluation of overall fit with the team and company culture, as well as commitment to the role's responsibilities.

Portfolio Review Tips:

• Since a formal portfolio isn't typically required for this role, focus on preparing specific examples from past experiences that demonstrate:

  • Customer Service Excellence: Stories of going above and beyond for a customer.
  • Problem-Solving: How you overcame a challenge in a previous role.
  • Attention to Detail: Examples of tasks where precision was critical.
  • Learning Agility: How quickly you learned new skills or operated new equipment.

• Be ready to discuss any personal creative projects or hobbies that showcase your interest in art, design, or craftsmanship. Challenge Preparation:

• Be prepared for situational questions like: "A customer wants a frame for a valuable piece of art but has a limited budget. How would you handle this?"

• Think about how you would prioritize tasks if you had a framing order deadline, a customer waiting at the counter, and a truck delivery arriving simultaneously.

• Practice articulating your understanding of "Elevated ABC Deliver" if you have prior sales experience, or ask clarifying questions to understand the methodology during the interview.

📝 Enhancement Note: The interview process will likely emphasize practical skills and behavioral competencies relevant to a customer-facing retail role with a specialized service component. Demonstrating enthusiasm for art, creativity, and customer engagement will be key.

🛠 Tools & Technology Stack

Primary Tools:

• Custom Framing Equipment: Including mat cutters, frame saws, joining equipment (e.g., V-nailers, staple guns), and potentially specialized tools for mounting and finishing.

• Glass Cutting Tools: For precise sizing of glass or acrylic for frames.

• Heat Press: For certain mounting or finishing techniques.

• Point of Sale (POS) System: For processing sales transactions, managing customer orders, and potentially inventory lookup.

• Measuring Tools: Tape measures, rulers, and potentially specialized framing measuring devices.

Analytics & Reporting:

• While direct involvement in complex analytics is unlikely for this role, understanding how to read production reports or sales data related to the framing department might be beneficial. CRM & Automation:

• The POS system likely incorporates basic CRM functionalities for customer order history and contact information.

• Omni-channel processes may involve integrated systems for online order fulfillment.

📝 Enhancement Note: Proficiency with specialized framing tools and standard retail POS systems is essential. The ability to learn and operate these tools safely and efficiently is a core requirement.

👥 Team Culture & Values

Operations Values:

• Creativity & Passion: Encouraging a love for arts, crafts, and personal expression.

• Customer Focus: Prioritizing customer satisfaction through excellent service and tailored solutions.

• Teamwork & Collaboration: Working together to achieve store goals and support colleagues.

• Quality & Craftsmanship: Commitment to delivering high-quality products and services.

• Integrity & Respect: Maintaining ethical standards and fostering a positive environment.

Collaboration Style:

• Cross-Functional Integration: Working seamlessly with sales associates to refer potential custom framing clients and with management for operational support.

• Process-Oriented: Adhering to established workflows for framing production and customer service to ensure consistency and efficiency.

• Knowledge Sharing: Willingness to share tips and techniques within the framing team and assist other associates as needed.

📝 Enhancement Note: The culture at Michaels likely emphasizes creativity, a supportive team environment, and a strong commitment to customer experience, especially within specialized departments like custom framing.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Production and Service: Effectively managing time to complete custom framing orders accurately while also providing attentive customer service on the sales floor.

• Handling Diverse Customer Needs: Meeting the varied expectations and budgets of customers seeking framing solutions for different types of artwork or memorabilia.

• Learning Specialized Skills: Quickly mastering the operation of framing equipment and techniques to ensure quality and efficiency.

• Physical Demands: Performing physically demanding tasks such as lifting heavy frames and standing for extended periods.

Learning & Development Opportunities:

• Framing Expertise: Intensive training on custom framing techniques, design principles, and product knowledge.

• Sales & Customer Engagement: Development of consultative selling skills through the "Elevated ABC Deliver" methodology.

• Retail Operations: Gaining hands-on experience in merchandising, inventory management, and POS operations.

• Potential for Advancement: Clear pathways to more senior roles within the store, including management opportunities.

📝 Enhancement Note: The role presents opportunities to develop specialized craft skills and customer-facing sales abilities within a structured retail environment. Overcoming the challenge of balancing multiple demands will be key to success.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you helped a customer find the perfect solution for their needs. How did you approach the interaction?" (Focus on consultative selling and problem-solving).

• "Imagine you have a complex framing order to complete, a customer waiting for assistance on the sales floor, and a shipment of new frames arriving. How would you prioritize your tasks?" (Assess time management and prioritization skills).

• "What interests you about custom framing, and what do you think makes a great framed piece of art?" (Gauge passion for the craft and understanding of quality). Company & Culture Questions:

• "What do you know about Michaels, and why are you interested in working here?" (Research the company's mission, values, and recent initiatives).

• "How do you handle working in a fast-paced retail environment, especially during busy periods?" (Highlight adaptability and resilience).

• "Describe your experience with customer service. What does excellent customer service mean to you?" (Focus on building relationships and exceeding expectations). Portfolio Presentation Strategy:

• Since a formal portfolio is unlikely, prepare to discuss specific examples from your resume or past experiences that align with the job requirements.

• For instance, if you have experience in any craft, design, or even precise assembly tasks, be ready to describe the process and your role in ensuring quality.

• Be prepared to talk about your comfort level with learning new technical skills and operating machinery.

📝 Enhancement Note: Interviews will likely focus on behavioral competencies, practical skills, and enthusiasm for the role and the Michaels brand. Demonstrating a customer-first attitude and a willingness to learn are crucial.

📌 Application Steps

To apply for this operations position:

• Submit your application through the application link provided on the Michaels careers portal.

• Resume Customization: Tailor your resume to highlight any relevant customer service, sales, or hands-on experience. Quantify achievements where possible (e.g., "Increased customer satisfaction by X%" or "Completed X custom projects").

• Preparation for Interview: Review the job description thoroughly and prepare specific examples of how your skills and experiences match the requirements. Think about how you would apply the "Elevated ABC Deliver" methodology.

• Company Research: Familiarize yourself with Michaels' mission, values, and products, particularly their custom framing services. Understand their commitment to creativity and customer experience.

• Practice Responses: Rehearse answers to common retail and behavioral interview questions, focusing on demonstrating your problem-solving abilities, customer service approach, and willingness to learn specialized skills.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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