OPG QA Specialist - Website UX & Quality Assurance (Remote - LATAM) Part-Time

📍 Job Overview

Job Title: OPG QA Specialist - Website UX & Quality Assurance

Company: Geeks on Site

Location: Remote (LATAM)

Job Type: Part-Time

Category: Website Quality Assurance & User Experience Operations

Date Posted: 2026-08-31

Experience Level: 1-2 Years

Remote Status: 100% Remote

🚀 Role Summary

• This role focuses on ensuring the quality, functionality, and user experience of newly developed and updated websites, acting as a crucial gatekeeper for digital product launches.

• The OPG QA Specialist will meticulously test web properties across various devices and browsers, identifying bugs and usability issues to enhance overall digital customer experience.

• Key responsibilities include performing regression testing, analyzing user behavior through analytics tools, and collaborating with design, development, and marketing teams to drive continuous improvement.

• The position requires a keen eye for detail, a strong understanding of web usability best practices, and proficiency in bug tracking and analytics platforms, with a mandatory requirement for advanced English communication skills.

📝 Enhancement Note: While the job title includes "OPG" (likely an internal project or department name), the core function is Website QA and UX testing. The role is explicitly part-time and operates on an independent contractor basis, which is important for candidate expectations. The geographic focus on LATAM for remote candidates is a significant differentiator.

📈 Primary Responsibilities

• Website Quality Assurance:

  • Conduct thorough reviews of new website pages, redesigns, and updates across desktop, tablet, and mobile devices prior to publication.
  • Verify responsive layouts and ensure consistent rendering across major web browsers (e.g., Chrome, Firefox, Safari, Edge).
  • Identify and document functional defects, including broken links, missing images, formatting errors, spacing inconsistencies, and visual glitches.
  • Test interactive elements such as forms, buttons, navigation menus, dropdowns, pop-ups, and calls-to-action (CTAs) to ensure proper functionality.
  • Execute post-deployment regression testing to confirm that new updates have not negatively impacted existing features or functionality.
  • Document identified bugs with detailed written descriptions, clear screenshots, precise reproduction steps, and expected outcomes.
  • Re-test fixes implemented by the development team and verify their successful resolution before closing associated tickets.

• User Experience (UX) & Usability Evaluation:

  • Evaluate websites from an end-user perspective to identify confusing or frustrating user journeys and friction points.
  • Assess page structure, navigation flow, information hierarchy, layout consistency, typography, and overall visual appeal.
  • Propose actionable UX improvements aimed at simplifying user paths, reducing abandonment rates, and increasing conversion rates.
  • Collaborate with marketing, design, and development teams to enhance the overall digital customer experience and align with business objectives.

• Website Monitoring & Analytics Interpretation:

  • Perform routine audits of live websites to proactively detect new functionality or usability issues.
  • Analyze user behavior patterns using tools such as Google Analytics and Microsoft Clarity (including heatmaps and session recordings).
  • Flag pages exhibiting high abandonment rates or low engagement metrics to guide optimization efforts.

• Cross-Functional Collaboration & Process Improvement:

  • Partner closely with developers to clearly explain reported issues and verify the accuracy of technical fixes.

  • Work alongside designers and marketers to ensure landing pages align with branding guidelines and campaign objectives.

  • Contribute to the establishment and refinement of standardized QA checklists, issue-tracking frameworks, and launch processes to improve operational efficiency.

📝 Enhancement Note: The responsibilities clearly delineate between functional QA and UX evaluation, highlighting the dual nature of the role. Emphasis on detailed bug reporting and re-testing is critical for operations professionals. The inclusion of analytics interpretation and process improvement contributions suggests a role that values data-driven decision-making and operational efficiency.

🎓 Skills & Qualifications

Education:

• While no specific degree is mandated, a background in Computer Science, Information Technology, Digital Marketing, or a related field is beneficial.

• Equivalent practical experience in QA or UX testing will be strongly considered. Experience:

• 1 to 2 years of professional experience specifically in website Quality Assurance (QA) and User Experience (UX) testing.

• Proven experience testing websites and web applications across different devices and browsers. Required Skills:

• Advanced/Fluent English: Mandatory proficiency in both written and spoken English for effective communication with international teams.

• Exceptional Eye for Detail: Demonstrated ability to meticulously identify pixel-level visual flaws, subtle functional bugs, and inconsistencies.

• Web Usability Best Practices: Strong understanding of user-centered design principles, intuitive navigation, and mobile-first responsive design concepts.

• Cross-Browser & Cross-Device Testing: Proficiency in testing web applications across various browsers (Chrome, Firefox, Safari, Edge) and devices (desktop, tablet, mobile) with different screen resolutions.

• Bug Tracking Systems: Familiarity with using bug tracking software (e.g., Jira, Asana, Trello, or similar) to log, track, and manage defects.

• Analytics Platforms: Experience with web analytics tools such as Google Analytics, Microsoft Clarity, Hotjar, or similar for analyzing user behavior and identifying trends.

• Technical Documentation: Ability to clearly articulate issues, write concise reproduction steps, and document findings effectively.

• Organizational Skills: Proven ability to manage multiple QA tasks simultaneously, prioritize effectively, and meet deadlines in a part-time, remote setting.

Preferred Skills:

• Familiarity with HTML, CSS, and JavaScript to better understand front-end development and potential issues.

• Experience with A/B testing methodologies and analyzing test results.

• Understanding of SEO best practices and their impact on website performance and UX.

• Experience in creating and maintaining QA test plans and checklists.

• Basic understanding of UX research methodologies.

📝 Enhancement Note: The mandatory advanced English requirement is a critical filter for LATAM candidates. The blend of technical QA skills with UX evaluation and analytics interpretation points towards a role that requires a holistic understanding of website performance and user engagement, rather than just functional testing.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Case Studies of Website QA Projects: Showcase examples of websites or web pages you have tested, detailing the scope of testing, methodologies used, and outcomes achieved.

• Bug Reporting Examples: Include anonymized samples of bug reports, demonstrating clarity in description, screenshots, reproduction steps, and severity assessment. Highlight instances where your findings led to significant improvements or prevented major issues.

• UX Improvement Recommendations: Present examples of UX recommendations you have made, supported by rationale based on usability principles or data analysis (e.g., from analytics tools).

• Cross-Browser/Device Testing Evidence: If possible, provide evidence or descriptions of how you have managed and documented cross-browser and cross-device testing efforts.

Process Documentation:

• QA Workflow Design: Demonstrate understanding of how to design and implement a structured QA workflow for website development, including test plan creation, execution, and reporting phases.

• Bug Triage & Resolution Process: Outline your approach to triaging bugs, prioritizing them based on impact and severity, and collaborating with development teams for efficient resolution.

• UX Improvement Integration: Show how you would integrate UX feedback and recommendations into the development lifecycle, working with designers and developers to implement changes.

• Reporting & Documentation Standards: Illustrate your ability to create clear, concise, and actionable reports for QA findings and UX insights, suitable for various stakeholders.

📝 Enhancement Note: For a QA and UX role, a portfolio is less about coding and more about demonstrating a structured approach to quality and user experience. Candidates should focus on showcasing their methodology, attention to detail, and problem-solving skills through tangible examples of their work and thought processes.

💵 Compensation & Benefits

Salary Range:

• $20.00 USD per hour.

• This rate is based on the information provided and is applicable to independent contractors in LATAM. The specific rate may vary slightly based on the candidate's exact location within LATAM and their demonstrated experience level during the interview process. Benefits:

• Competitive Hourly Rate: $20.00 USD per hour, providing a strong earning potential for a part-time role.

• 100% Remote Work: Flexibility to work from home anywhere within Latin America, eliminating commute time and costs.

• Flexible Part-Time Schedule: Opportunity to balance work with other commitments, with an estimated 40 hours per week, though actual hours may vary.

• Global Collaboration: Opportunity to work with and learn from cross-functional teams based in the U.S., gaining international project experience.

• Skill Development: Exposure to various web projects, analytics tools, and QA processes that can enhance professional skills in website quality assurance and UX.

Working Hours:

• This is a Part-Time position, with an expectation of approximately 40 hours per week. However, as an independent contractor, the specific hours and schedule may offer some flexibility, provided that testing deadlines and collaboration needs with U.S. teams are met.

📝 Enhancement Note: The compensation is clearly stated as an hourly rate for an independent contractor. While benefits are not traditional, the remote flexibility, competitive pay, and global exposure are highlighted as key advantages. The "approximately 40 hours per week" for a "Part-Time" role is a bit of a contradiction; it's important for candidates to clarify if this is a full-time equivalent workload offered on a part-time basis or if the hours are truly flexible and capped.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology Services / IT Support / Digital Solutions. Geeks on Site operates within the broader technology sector, providing remote IT support and likely expanding into digital services like website development and maintenance, which aligns with the OPG team's focus.

Company Size: Based on LinkedIn data, Geeks on Site likely falls into the 51-200 employee range. This suggests a dynamic environment where processes might be evolving, and individual contributions can have a noticeable impact.

Founded: Geeks on Site was founded in 1999. This long history indicates stability and a deep understanding of the IT support landscape, likely translating into established operational frameworks and a commitment to service quality.

Team Structure:

• OPG Team: This specific team, "OPG," is likely a specialized unit focused on digital product delivery, possibly encompassing web development, QA, and UX. The QA Specialist will be part of this team, collaborating with designers, developers, and potentially marketing specialists.

• Reporting Structure: The QA Specialist will likely report to a QA Lead, Operations Manager, or a Project Manager within the OPG team. Direct collaboration with U.S.-based teams is expected.

• Cross-Functional Collaboration: The role emphasizes close collaboration with developers to report and verify bugs, designers to ensure visual consistency and implement UX recommendations, and marketers to align landing pages with campaign goals.

Methodology:

• Data-Driven Approach: The role requires using analytics tools (Google Analytics, Microsoft Clarity) to inform UX recommendations and identify areas for improvement, indicating a data-driven operational methodology.

• Agile/Iterative Processes: The mention of reviewing new pages before publication and performing regression testing suggests an iterative development and deployment process, common in agile environments.

• Standardized QA Processes: The goal to help establish standardized QA checklists and frameworks points to a company culture that values process optimization and efficiency.

Company Website: https://www.geeksonsite.com/

📝 Enhancement Note: The company's background in IT support suggests a strong foundation in technical problem-solving and customer service. The "OPG" team likely represents a more specialized, potentially newer, division focused on digital product quality, which is where this QA Specialist will contribute.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as an entry to mid-level specialist role (1-2 years of experience). It's ideal for individuals looking to build a career in Quality Assurance and User Experience within the digital product lifecycle.

Reporting Structure: The QA Specialist will report to a lead within the OPG team, likely a QA Lead or Project Manager, and will collaborate extensively with U.S.-based development, design, and marketing teams. This provides exposure to different working styles and project management approaches.

Operations Impact: The role directly impacts the success of digital products by ensuring they are functional, user-friendly, and align with business objectives. High-quality websites lead to better user engagement, higher conversion rates, and improved brand perception, all of which contribute to the company's revenue and growth.

Growth Opportunities:

• Specialization in QA/UX: Deepen expertise in advanced QA techniques, automated testing (if introduced), UX research methodologies, and A/B testing.

• Process Improvement Leadership: Contribute to developing and refining QA processes, checklists, and frameworks, potentially leading to a more senior QA or operations role.

• Cross-Functional Skill Development: Gain broader experience by working closely with design and marketing teams, understanding their workflows and contributing to a more holistic product development approach.

• Transition to Other Operations Roles: Skills in data analysis, process management, and cross-functional collaboration are transferable to other operations roles such as Revenue Operations, Sales Operations, or Project Management within the company or industry.

• Potential for Increased Hours/Full-Time: As the OPG team or Geeks on Site expands, there may be opportunities to transition to full-time roles with expanded responsibilities and benefits.

📝 Enhancement Note: This role offers a solid foundation for a career in operations, specifically within digital product quality. The growth paths are clearly defined, focusing on specialization, process improvement, and broader operational understanding.

🌐 Work Environment

Office Type: This is a 100% remote role, meaning there is no physical office requirement. The "office" is wherever the employee chooses to work within LATAM, provided they have a stable internet connection and a suitable environment for focused work.

Office Location(s): Candidates can be based anywhere in Latin America. This broad geographic scope allows for a diverse talent pool and offers flexibility to the candidate.

Workspace Context:

• Independent Work Environment: Candidates will need to establish their own productive workspace, ensuring a quiet environment conducive to detailed testing and focused analysis.

• Technology & Tools: Access to a reliable computer, high-speed internet, and necessary software (web browsers, bug tracking tools, analytics platforms) will be essential. The company likely provides access to or guidance on specific tools.

• Collaboration & Communication: While working independently, constant communication will be facilitated through digital channels (Slack, email, video conferencing) to ensure seamless collaboration with U.S.-based teams.

Work Schedule:

• The role is Part-Time, with an estimated 40 hours per week. While specific daily schedules may offer some flexibility, candidates must be prepared to align with U.S. business hours for crucial meetings and real-time collaboration, especially for critical bug verification or urgent testing needs.

📝 Enhancement Note: The remote nature is a key aspect, requiring self-discipline and a suitable home office setup. The need to potentially align with U.S. business hours is a critical consideration for candidates in LATAM time zones.

📄 Application & Portfolio Review Process

Interview Process:

• Application Submission: Submit resume and any requested portfolio materials through the provided link.

• Initial Screening: A review of qualifications, experience, and English proficiency will be conducted. This may involve a brief introductory call or assessment.

• Skills Assessment/Technical Interview: Candidates may be asked to complete a practical test, such as a website review exercise, bug reporting task, or a UX critique. This will assess their eye for detail, understanding of usability, and ability to document findings.

• Behavioral/Situational Interview: This stage will focus on assessing problem-solving skills, collaboration abilities, and how candidates handle typical QA challenges. Questions may relate to past experiences with bug reporting, UX recommendations, and working with development teams.

• Final Interview: A discussion with the hiring manager or team lead to assess cultural fit, confirm understanding of the role's expectations, and finalize compensation details.

Portfolio Review Tips:

• Highlight Process, Not Just Results: For QA/UX, show how you test and how you identify issues. Detail your methodology, tools used, and thought process.

• Quantify Impact Where Possible: If your recommendations led to measurable improvements (e.g., reduced bounce rate, increased form submissions), present this data.

• Clarity and Organization: Ensure your portfolio is well-organized and easy to navigate. Use clear headings, concise descriptions, and high-quality visuals (screenshots, mockups).

• Tailor to the Role: Emphasize examples relevant to website QA, UX testing, cross-browser compatibility, and analytics interpretation.

• Demonstrate Communication Skills: Include examples of well-written bug reports or clear UX recommendations, showcasing your ability to communicate technical findings effectively.

Challenge Preparation:

• Website Audit Practice: Choose a few popular websites and perform a mock QA and UX audit. Document your findings, including bugs, usability issues, and improvement suggestions.

• Bug Report Structure: Practice writing detailed bug reports that include all necessary information for a developer to reproduce and fix the issue.

• UX Principles Refresher: Review common UX principles, heuristics, and mobile-first design best practices. Be ready to articulate why certain design choices are good or bad from a user's perspective.

• Analytics Interpretation: Familiarize yourself with common metrics in Google Analytics (bounce rate, exit rate, conversion rate) and be prepared to discuss how they inform website improvements.

📝 Enhancement Note: The interview process likely includes practical assessments to gauge the candidate's core skills directly. A strong portfolio that demonstrates a systematic approach to QA and UX is crucial for this role.

🛠 Tools & Technology Stack

Primary Tools:

• Web Browsers: Proficiency across major browsers (Chrome, Firefox, Safari, Edge) is essential for cross-browser testing.

• Developer Tools: Familiarity with browser developer tools (e.g., Chrome DevTools) for inspecting elements, checking console errors, and basic network analysis.

• Bug Tracking Systems: Experience with platforms like Jira, Asana, Trello, or similar for logging, tracking, and managing defects.

• Screen Capture & Annotation Tools: Tools like Snagit, Greenshot, or built-in OS tools for capturing screenshots and adding annotations.

• Collaboration Platforms: Proficiency in tools like Slack, Microsoft Teams, or Zoom for team communication and virtual meetings.

Analytics & Reporting:

• Google Analytics: Essential for understanding website traffic, user behavior, and performance metrics.

• Microsoft Clarity: Valuable for heatmaps, session recordings, and understanding user interaction patterns.

• Hotjar (or similar): Useful for heatmaps, user recordings, and feedback polls to gain deeper UX insights.

• Spreadsheet Software: Proficiency in Google Sheets or Microsoft Excel for organizing test data, creating simple reports, and tracking metrics.

CRM & Automation:

• While not a primary focus, familiarity with how websites integrate with CRMs (e.g., Salesforce, HubSpot) for lead capture and customer tracking can be beneficial.

• Understanding of basic website forms and their data submission processes.

📝 Enhancement Note: The emphasis on analytics and bug tracking tools is significant. Candidates should be prepared to discuss their experience with these specific types of platforms and how they leverage them in their QA and UX work.

👥 Team Culture & Values

Operations Values:

• Attention to Detail: A core value for any QA role, ensuring thoroughness in testing and accuracy in reporting.

• User-Centricity: Prioritizing the end-user experience and advocating for improvements that enhance usability and satisfaction.

• Collaboration & Communication: Valuing open communication and teamwork to ensure smooth project execution and effective issue resolution.

• Data-Driven Decision Making: Using analytics and user feedback to inform QA strategies and UX recommendations.

• Efficiency & Process Improvement: A commitment to streamlining workflows, establishing best practices, and contributing to operational excellence.

Collaboration Style:

• Proactive Communication: Regularly updating team members on testing progress, identified issues, and potential roadblocks.

• Constructive Feedback: Providing clear, actionable, and respectful feedback to designers and developers to facilitate improvements.

• Team Problem-Solving: Working collaboratively with cross-functional teams to find the best solutions for bugs and UX challenges.

• Knowledge Sharing: Willingness to share insights, best practices, and learnings with team members to foster a collective growth environment.

📝 Enhancement Note: The culture values meticulousness, user advocacy, and collaborative problem-solving, which are hallmarks of effective operations teams focused on product quality and user satisfaction.

⚡ Challenges & Growth Opportunities

Challenges:

• Time Zone Differences: Coordinating with U.S.-based teams across different time zones can require flexibility and careful scheduling for real-time communication and meetings.

• Remote Work Isolation: Maintaining engagement and a strong connection with the team while working remotely requires proactive communication and self-discipline.

• Balancing Part-Time Hours with Workload: Ensuring that the workload can be effectively managed within the part-time hours while maintaining high quality standards.

• Evolving Website Technologies: Staying updated with new web technologies, browser updates, and evolving UX trends to ensure testing remains relevant and effective.

• Communicating Complex Issues: Clearly articulating technical bugs or nuanced UX feedback to non-technical stakeholders.

Learning & Development Opportunities:

• Advanced QA Techniques: Opportunities to learn about automated testing frameworks, performance testing, and security testing basics.

• UX Research & Design Principles: Deeper dive into user research methodologies, usability testing, and UI/UX design patterns.

• Data Analytics Skills: Enhancing proficiency with analytics tools and learning to derive more strategic insights from user data.

• Project Management Basics: Gaining exposure to project workflows and contributing to process improvements can build foundational project management skills.

• Cross-Cultural Collaboration: Developing skills in working effectively with international teams, understanding different communication styles and work ethics.

📝 Enhancement Note: The challenges are typical for remote, international, part-time roles, emphasizing the need for strong self-management and communication. The growth opportunities are directly tied to deepening expertise in the core areas of QA and UX, as well as broader operational skills.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for testing a new website feature from start to finish." (Focus on structured approach, documentation, and verification.)

• "How do you prioritize bugs when you find multiple issues on a single page?" (Demonstrate understanding of impact, severity, and business goals.)

• "Walk me through an example of a UX improvement you recommended and how it benefited the user or business." (Highlight problem, solution, and measurable outcome.)

• "How do you ensure consistency in testing across different browsers and devices?" (Explain your methodology and tools used.)

• "Imagine a landing page has a high bounce rate. What steps would you take to investigate the cause from a QA/UX perspective?" (Showcase analytical thinking and problem-solving.) Company & Culture Questions:

• "What do you know about Geeks on Site and our services?" (Research the company website and services.)

• "How do you handle working independently and managing your time effectively in a remote role?" (Highlight self-discipline, organizational skills, and communication strategies.)

• "Describe your ideal team collaboration environment." (Emphasize clear communication, mutual respect, and proactive problem-solving.)

• "What are your expectations regarding communication with U.S.-based teams, given the time zone difference?" (Show flexibility and propose solutions for effective collaboration.) Portfolio Presentation Strategy:

• Structure Your Case Studies: For each project, clearly outline the objective, your role, the challenges faced, the steps you took, the tools you used, and the results achieved.

• Show, Don't Just Tell: Use visuals (screenshots, annotated images) to illustrate bugs and UX issues. For UX recommendations, consider mockups or wireframes if applicable.

• Focus on Impact: Quantify results whenever possible. Did your testing prevent critical bugs? Did your UX recommendations lead to increased engagement?

• Be Prepared to Discuss: Be ready to elaborate on any aspect of your portfolio, explain your decisions, and answer detailed questions about your process.

• Highlight Adaptability: If you've worked on diverse projects or with different technologies, mention your ability to adapt your QA approach.

📝 Enhancement Note: Interview preparation should focus on demonstrating a methodical approach to QA and UX, strong analytical skills, and excellent communication, particularly in English. Being prepared to discuss practical scenarios and showcase a well-organized portfolio will be key.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided Workable link.

• Portfolio Customization: Prepare a concise portfolio that highlights 2-3 key projects demonstrating your website QA and UX testing experience. Focus on clarity, detail, and showcasing your problem-solving process through examples of bug reports and UX recommendations.

• Resume Optimization: Tailor your resume to emphasize your 1-2 years of relevant experience, advanced English proficiency, and familiarity with the required tools (Google Analytics, bug trackers, cross-browser testing). Use keywords from the job description.

• Interview Preparation: Practice articulating your QA/UX methodology, behavioral responses to common interview questions, and how you would approach specific scenarios (e.g., high bounce rate). Prepare to discuss your portfolio in detail.

• Company Research: Thoroughly review the Geeks on Site website to understand their services, target audience, and company culture. Be ready to discuss how your skills align with their digital offerings and operational needs.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.