Manager - Digital UI Automation Tester

📍 Job Overview

Job Title: Manager - Digital UI Automation Tester

Company: Deloitte Services Pty Ltd

Location: Brisbane, Queensland, Australia

Job Type: Full-time

Category: Quality Engineering / Digital Operations

Date Posted: 2026-09-22

Experience Level: 5-10 Years

Remote Status: Hybrid

🚀 Role Summary

• Lead quality assurance activities for customer-facing digital products, from sprint planning through to release.

• Design and implement scalable UI automation strategies, integrating web, app, and API testing.

• Drive quality outcomes and provide clear guidance on release readiness and risk management.

• Foster continuous improvement in quality engineering practices within Agile delivery environments.

• Collaborate with cross-functional teams to influence delivery leadership and enhance quality maturity.

📝 Enhancement Note: While the title suggests a "Tester" role, the responsibilities and required experience, particularly in leading quality activities, designing strategies, and influencing delivery leadership, position this as a management or lead role within the Quality Engineering function, with a strong focus on automation and digital product delivery. This role sits at the intersection of technology, operations, and consulting within the Deloitte Digital practice.

📈 Primary Responsibilities

• Shape comprehensive test strategies for digital products, ensuring alignment with business objectives and non-functional requirements.

• Design, build, and maintain robust UI automation suites utilizing frameworks such as Playwright, ensuring broad test coverage across web and mobile applications.

• Integrate API testing into the automation framework to provide end-to-end validation of digital solutions.

• Actively participate in Agile ceremonies, including sprint planning and backlog refinement, to define quality criteria and identify potential risks.

• Guide defect triage processes, troubleshoot automation failures, and provide actionable insights to development teams for timely resolution.

• Assess and communicate release readiness, quality risks, and areas requiring focused effort for maximum impact.

• Contribute to the planning, delivery leadership, and quality governance activities within complex digital delivery programs.

• Mentor and coach junior team members on quality engineering best practices, automation techniques, and problem-solving approaches.

• Collaborate effectively with product specialists, designers, engineers, and client stakeholders to ensure a unified approach to quality.

📝 Enhancement Note: The emphasis on "leading quality activities," "shaping test strategy," "guiding defect triage," and "influencing delivery leadership" indicates a managerial aspect to this role, requiring not just technical execution but also strategic input and team guidance. This goes beyond a standard automation tester role.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field is typically expected for a Manager-level role in this domain. Equivalent practical experience will also be considered.

Experience: A minimum of 5 years of progressive experience in leading automation testing across digital interfaces, with a strong track record in web, app, and integrated API testing.

Required Skills:

• Proven ability to lead automation testing efforts for digital interfaces, including web and mobile applications.

• Strong proficiency in UI automation frameworks, with specific expertise in Playwright.

• Demonstrated experience in designing, building, and maintaining automated test suites within Agile delivery environments.

• Solid understanding of the Software Development Life Cycle (SDLC), DevOps principles, and modern test design techniques.

• Expertise in exploratory testing and risk-based testing methodologies to identify critical areas for focus.

• Confidence in owning quality outcomes for user stories, features, and overall releases.

• Experience with test management tools, specifically Zephyr, for effective test case management and reporting.

• Strong stakeholder engagement, communication, and consulting skills to effectively advise clients and internal teams.

• Experience contributing to planning, delivery leadership, and quality governance activities. Preferred Skills:

• Experience with cross-functional team collaboration in a consulting or professional services environment.

• Familiarity with performance testing and security testing automation principles.

• Knowledge of CI/CD pipeline integration for automated testing.

• Experience with other automation tools or programming languages relevant to digital development (e.g., Selenium, Cypress, JavaScript, Python).

• Understanding of cloud-based testing environments and tools.

📝 Enhancement Note: The requirement for "5+ years experience leading automation testing" and "confidence owning quality outcomes" strongly suggests a senior or lead role, justifying the "Manager" title and the expectation of leadership and strategic contribution. The inclusion of "consulting skills" points to the client-facing nature of the role within Deloitte.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Evidence of designing and implementing end-to-end test automation frameworks, showcasing scalability and maintainability.

• Case studies demonstrating successful integration of UI, API, and potentially performance/security tests within a unified automation strategy.

• Examples of automated test suites built with Playwright or similar advanced UI automation tools, highlighting code structure, test data management, and reporting mechanisms.

• Documentation or examples of test strategy documents, risk assessments, and quality governance frameworks applied in Agile environments.

• Demonstrations of how automation contributed to faster release cycles, improved defect detection rates, and reduced time-to-market for digital products. Process Documentation:

• Workflow designs for integrating automated testing into CI/CD pipelines and Agile development processes.

• Methodologies for test case design, automation script development, and execution management using tools like Zephyr.

• Performance analysis reports detailing the impact of automation on quality metrics, defect trends, and overall project efficiency.

• Documentation of defect triage processes, including escalation paths and root cause analysis for automation failures.

📝 Enhancement Note: For a "Manager" level role, a portfolio demonstrating strategic thinking, leadership in process implementation, and quantifiable impact is crucial. The focus should be on how the candidate has led and improved processes, not just executed them.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a Manager-level Digital UI Automation role in Brisbane, Australia, with 5-10 years of experience, the estimated salary range is AUD $120,000 - $170,000 per annum, depending on experience, specific skills, and negotiation.

Benefits:

• Retail discounts through the MyBenefits platform.

• Wellbeing leave provisions.

• Paid volunteering days to support community initiatives.

• Market-leading parental leave and return-to-work support.

• Access to mentoring, coaching, and leadership development programs.

• Flexible working options to support work-life balance.

• Potential for performance-based bonuses or incentives.

Working Hours: Standard full-time hours are typically 37.5 to 40 hours per week. The role operates on a hybrid model, offering flexibility in balancing on-site and remote work, with specific arrangements to be discussed.

📝 Enhancement Note: Salary estimation is based on current market data for similar roles in Brisbane, Australia, considering the "Manager" title and the specified experience level. Deloitte's stated benefits are directly incorporated.

🎯 Team & Company Context

🏢 Company Culture

Industry: Professional Services / Technology Consulting. Deloitte operates as a global professional services network, providing audit, consulting, financial advisory, risk advisory, tax, and related services. The Deloitte Digital team focuses on digital transformation, customer experience, and technology solutions.

Company Size: Large enterprise (over 10,000 employees globally, with a significant presence in Australia). This size offers extensive resources, diverse career paths, and a structured corporate environment.

Founded: Deloitte has a long history, with its origins tracing back to 1845. Deloitte Services Pty Ltd in Australia is a key part of this global network.

Team Structure:

• The role is within the Deloitte Digital team in Brisbane, focusing on digital delivery programs.

• The team likely comprises a mix of specialists including UI/UX designers, developers, product managers, project managers, business analysts, and quality engineers.

• As a Manager, you would likely report to a Senior Manager or Director within the Digital practice and lead a sub-team of automation testers or quality engineers.

• Cross-functional collaboration is a core tenet, with close interaction expected between quality engineers and development, product, and client teams. Methodology:

• Agile and DevOps methodologies are central to digital delivery programs.

• Emphasis on modern quality engineering practices, automation-first approaches, and continuous improvement.

• Data-driven decision-making is encouraged, with a focus on metrics to inform quality assessments and release readiness.

• Client-centric approach, with a focus on delivering tangible business outcomes and exceptional customer experiences.

Company Website: https://www2.deloitte.com/au/en.html

📝 Enhancement Note: Information on company culture, size, and industry is derived from general knowledge of Deloitte and the provided company description. The team structure and methodology are inferred based on the "Digital UI Automation Tester" role within a consulting firm's digital practice.

📈 Career & Growth Analysis

Operations Career Level: Managerial / Lead. This role represents a significant step up from a senior individual contributor. It requires leadership, strategic planning, people management (potentially), and a deep understanding of quality engineering within complex digital transformation projects. The scope includes influencing project delivery and quality maturity across programs.

Reporting Structure: Typically, a Manager in this role would report to a Senior Manager or Director within Deloitte Digital. They would also be responsible for guiding and mentoring more junior members of the quality engineering team.

Operations Impact: The impact of this role is substantial, directly influencing the quality, reliability, and user experience of customer-facing digital products. By ensuring robust automation and effective quality assurance, this role helps mitigate risks, reduce post-release defects, improve customer satisfaction, and accelerate time-to-market, all of which have a direct impact on client business outcomes and Deloitte's reputation.

Growth Opportunities:

• Technical Specialization: Deepen expertise in advanced automation frameworks, performance testing, security testing automation, or emerging quality engineering technologies.

• Leadership Development: Progress into Senior Manager or Director roles, taking on broader team leadership, client account management, and strategic responsibility.

• Consulting Skills: Enhance client-facing and advisory capabilities, becoming a trusted advisor on digital quality strategies.

• Cross-Practice Mobility: Opportunity to move into other areas of Deloitte Digital or other service lines within Deloitte, leveraging consulting and project management experience.

• Industry Expertise: Develop deep domain knowledge in specific industries Deloitte serves (e.g., Financial Services, Government, Technology).

📝 Enhancement Note: Growth opportunities are tailored to a management role within a professional services firm, focusing on both technical depth and broader consulting/leadership competencies.

🌐 Work Environment

Office Type: Hybrid work environment, combining office-based collaboration with remote work flexibility. Deloitte's Brisbane office is likely a modern, well-equipped corporate space designed for collaboration and client engagement.

Office Location(s): Brisbane, Queensland, Australia. Specific office location details would be available upon inquiry or during the application process. The office is expected to be centrally located and accessible.

Workspace Context:

• Collaborative spaces designed for team meetings, workshops, and client presentations.

• Access to standard office amenities, IT infrastructure, and potentially specialized testing environments.

• Opportunities for informal and formal interactions with colleagues across various digital and consulting disciplines.

• A professional yet dynamic environment that encourages innovation and knowledge sharing.

Work Schedule: While the core role is full-time, the hybrid arrangement offers flexibility. The nature of consulting and digital delivery may require adaptability to project deadlines and client needs, potentially involving some extended hours during critical phases, balanced by the flexibility offered.

📝 Enhancement Note: The "Hybrid" work arrangement and the nature of consulting services inform the description of the work environment.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your application and resume by a Deloitte recruiter to assess initial fit against the core requirements.

• Technical Interview: Likely an in-depth discussion focusing on your automation testing experience, proficiency with Playwright and other tools, understanding of Agile/DevOps, and problem-solving skills. You may be asked to walk through a past automation framework you built or discuss how you'd approach a specific testing challenge.

• Manager/Team Interview: This stage will focus on your leadership capabilities, stakeholder management skills, consulting approach, and cultural fit within the Deloitte Digital team. You'll discuss your experience in leading quality initiatives and influencing delivery.

• Case Study/Presentation (Potential): You might be asked to prepare a short presentation or complete a take-home exercise related to test strategy, automation framework design, or quality assessment for a hypothetical digital product. This is where your portfolio examples will be invaluable.

• Final Interview: A discussion with a senior leader to finalize the offer.

Portfolio Review Tips:

• Showcase Strategy: Highlight how you've developed and implemented test strategies, not just executed tests. Emphasize your role in defining quality metrics and governance.

• Demonstrate Automation Expertise: Provide concrete examples of automation frameworks you've built or significantly contributed to, specifically mentioning Playwright and integrated API testing. Include code snippets (if appropriate and anonymized) or architectural diagrams.

• Quantify Impact: For each project or case study, clearly articulate the business value and impact of your work. Use metrics such as reduction in defect escape rates, improvement in test execution time, faster release cycles, or increased test coverage.

• Agile/DevOps Integration: Show how your automation efforts were integrated into Agile workflows and DevOps pipelines.

• Problem-Solving: Be prepared to discuss complex quality challenges you've faced and how you overcame them, demonstrating your analytical and problem-solving skills.

Challenge Preparation:

• Test Strategy Design: Be ready to outline how you would create a test strategy for a new digital product, considering various factors like scope, risks, resources, and timelines.

• Automation Framework Design: Prepare to discuss the key components of a scalable and maintainable automation framework, including reporting, logging, data management, and integration points.

• Quality Metrics and Reporting: Understand how to define, track, and report on key quality metrics that provide actionable insights to stakeholders.

• Stakeholder Communication: Practice articulating technical concepts and quality status to both technical and non-technical audiences.

📝 Enhancement Note: The interview and portfolio guidance are tailored to a Manager-level role in a consulting environment, emphasizing strategic thinking, leadership, and client-facing skills alongside technical expertise.

🛠 Tools & Technology Stack

Primary Tools:

• UI Automation Frameworks: Playwright (primary requirement), potentially Selenium, Cypress, or other relevant web/app automation tools.

• API Testing Tools: Postman, Insomnia, or integrated API testing capabilities within automation frameworks.

• Test Management Tools: Zephyr (specifically mentioned), Jira, TestRail, or similar.

• Version Control Systems: Git (e.g., GitHub, GitLab, Bitbucket) for managing automation code.

Analytics & Reporting:

• CI/CD Tools: Jenkins, GitLab CI, Azure DevOps, CircleCI, or similar for integrating automated tests into build and deployment pipelines.

• Reporting Dashboards: Tools for visualizing test results and quality metrics, potentially integrated with Jira or custom solutions.

• Logging & Monitoring Tools: For debugging automation failures and monitoring application performance.

CRM & Automation:

• Project Management/Bug Tracking: Jira is highly probable given the Agile context and Zephyr usage.

• Collaboration Platforms: Microsoft Teams, Slack, Confluence for team communication and documentation.

📝 Enhancement Note: The technology stack is inferred from the job description's mention of Playwright and Zephyr, combined with common tools used in Agile, DevOps, and digital quality engineering environments at a firm like Deloitte.

👥 Team Culture & Values

Operations Values:

• Impact: A focus on delivering tangible business outcomes and making a positive difference for clients and society.

• Excellence: Striving for high quality in all work, embracing innovation, and setting industry standards.

• Collaboration: Working effectively in cross-functional teams, valuing diverse perspectives, and fostering inclusion.

• Integrity: Upholding ethical standards and acting with honesty in all interactions.

• Client Focus: Prioritizing client needs and delivering exceptional service and value.

Collaboration Style:

• Cross-functional Integration: Seamless collaboration with development, design, product management, and client teams is essential.

• Open Communication: Encouraging transparent and honest communication, with a willingness to share knowledge and provide constructive feedback.

• Agile Mindset: Embracing iterative development, continuous feedback loops, and adaptability to changing project requirements.

• Mentorship and Learning: A culture that supports continuous learning, skill development, and sharing of expertise among team members.

📝 Enhancement Note: Deloitte's stated values and general professional services culture inform this section. The emphasis on collaboration and client focus is particularly relevant for this role.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Automation and Exploratory Testing: Ensuring comprehensive test coverage that includes both automated regression suites and valuable exploratory testing to uncover unexpected issues.

• Keeping Pace with Evolving Technologies: Continuously learning and adapting to new digital technologies, frameworks, and testing tools to maintain cutting-edge quality engineering practices.

• Managing Stakeholder Expectations: Effectively communicating quality status, risks, and limitations to diverse stakeholders, including clients and senior leadership.

• Driving Adoption of Best Practices: Influencing teams and clients to adopt robust quality engineering and automation practices, which may involve overcoming resistance to change.

• Complex Digital Ecosystems: Navigating and testing intricate digital products that involve multiple integrated systems, APIs, and user touchpoints.

Learning & Development Opportunities:

• Formal Training: Access to Deloitte's extensive internal training programs, certifications, and workshops focused on technology, consulting, and leadership.

• On-the-Job Learning: Opportunities to work on diverse, high-impact client projects, gaining exposure to various industries and technical challenges.

• Mentorship: Structured mentorship programs pairing you with experienced leaders within Deloitte to guide career progression and skill development.

• Industry Conferences & Events: Encouragement and support to attend relevant industry events, conferences, and meetups to stay abreast of the latest trends in quality engineering and digital transformation.

📝 Enhancement Note: Challenges are framed around the complexities of modern digital quality engineering within a consulting context. Growth opportunities reflect Deloitte's emphasis on professional development.

💡 Interview Preparation

Strategy Questions:

• "Describe your approach to designing a comprehensive test strategy for a large-scale digital transformation project." (Focus on risk-based approaches, automation integration, and stakeholder alignment.)

• "How would you integrate UI, API, and potentially performance testing into a single, cohesive automation framework for a customer-facing application?" (Highlight Playwright, API testing tools, and CI/CD integration.)

• "Walk me through a time you had to influence a development team or client to adopt a new quality assurance practice or automation tool. What was the outcome?" (Demonstrate consulting and change management skills.)

• "How do you prioritize test automation efforts to ensure maximum ROI and impact on release velocity?" (Focus on identifying critical paths, high-risk areas, and regression needs.) Company & Culture Questions:

• "What do you know about Deloitte Digital and our approach to digital transformation?" (Show research on their services, case studies, and values.)

• "How do you see yourself contributing to Deloitte's culture of quality and innovation?" (Align your values with theirs, emphasizing collaboration and continuous improvement.)

• "Describe your experience working in a hybrid environment and collaborating with remote and in-office team members." (Show adaptability and effective communication in flexible work settings.) Portfolio Presentation Strategy:

• Structure for Impact: Organize your portfolio around key achievements and quantifiable results. Use a STAR (Situation, Task, Action, Result) method for case studies.

• Highlight Strategic Contributions: Emphasize your role in defining test strategies, designing frameworks, and influencing quality processes, not just executing test scripts.

• Showcase Technical Prowess: Be ready to discuss your technical decisions regarding Playwright, API testing integration, and CI/CD implementation.

• Focus on Business Value: Clearly articulate the business benefits derived from your automation efforts – e.g., reduced time-to-market, improved customer satisfaction, lower defect costs.

• Prepare for Q&A: Anticipate questions about your technical choices, challenges faced, and how you measure success.

📝 Enhancement Note: Interview questions and preparation tips are designed to assess managerial capabilities, strategic thinking, technical depth