Manager, UX Designer

📍 Job Overview

Job Title: Manager, UX Designer

Company: Mynt

Location: NCR - WGC, Philippines

Job Type: Full time

Category: UX/UI Design & Product Operations

Date Posted: 2026-08-24

Experience Level: 5-10 years

Remote Status: On-site

🚀 Role Summary

• Drive the creation of intuitive, user-centered digital experiences for GCash, a leading FinTech platform.

• Translate complex business requirements and customer needs into functional and engaging design solutions across multiple devices and platforms.

• Champion design thinking and user-centered design principles to identify pain points and develop innovative solutions.

• Collaborate closely with Product, Engineering, Growth, Compliance, Legal, and other key stakeholders to ensure seamless design integration and execution.

• Continuously optimize user journeys and product experiences through rapid testing, feedback analysis, and data-driven insights.

📝 Enhancement Note: This role is positioned as a Manager, UX Designer, indicating leadership responsibilities beyond individual contribution. It requires a blend of hands-on design expertise and the ability to manage stakeholder relationships and guide design strategy within a fast-paced FinTech environment. The focus on "making Filipinos’ lives better everyday" and "staying at the forefront of the FinTech industry" highlights the strategic importance of user experience in achieving business objectives.

📈 Primary Responsibilities

• Develop comprehensive end-to-end user flows, wireframes, mockups, and high-fidelity prototypes for web and mobile applications.

• Apply user-centered design principles and design thinking methodologies to conceptualize and iterate on product features.

• Conduct user research, usability testing, and A/B testing to gather insights and validate design decisions.

• Analyze user feedback, app ratings, and product analytics to identify areas for improvement and optimize existing user journeys.

• Maintain and update UX design specifications, wireframes, and documentation to ensure clear communication and alignment with development teams.

• Proactively identify opportunities for UX enhancements by evaluating current user journeys and recommending data-backed improvements.

• Collaborate effectively with cross-functional teams including Product Managers, Engineers, Marketing, and Legal to ensure design solutions meet business objectives and technical constraints.

• Ensure all digital touchpoints are optimized for usability, accessibility, and adherence to brand guidelines.

📝 Enhancement Note: The responsibilities emphasize a full-cycle UX design process, from ideation and prototyping to post-launch analysis and optimization. The requirement to collaborate with Compliance and Legal suggests a strong focus on regulated aspects of FinTech products, requiring the designer to navigate complex requirements while maintaining user experience quality.

🎓 Skills & Qualifications

Education: [Specific degree requirements are not detailed in the input, but a Bachelor's or Master's degree in HCI, Design, Computer Science, or a related field is typically expected for a Manager-level UX role.]

Experience: A minimum of 5 years of progressive experience in UX/UI design, encompassing conceptualization, wireframing, prototyping, and user research.

Required Skills:

• Proven expertise in UX/UI design, conceptualization, wireframing, and prototyping.

• Mandatory proficiency in Figma for creating design assets and interactive prototypes.

• Strong understanding of user-centered design principles, design thinking methodologies, and user journey mapping.

• Experience with usability heuristics, accessibility standards (e.g., WCAG), and industry-standard design best practices.

• Demonstrated ability to translate complex business requirements and customer needs into intuitive and engaging user experiences.

• Excellent analytical, problem-solving, and critical thinking skills to address design challenges effectively.

• Strong verbal and written communication skills, with the ability to clearly articulate design concepts, rationale, and recommendations to diverse stakeholders.

• Experience working with digital products, particularly mobile applications and technology platforms. Preferred Skills:

• Familiarity with other design tools such as Sketch, Adobe Creative Suite (Photoshop, Illustrator, XD), or similar.

• Experience in the banking, FinTech, or technology sectors, providing context for industry-specific design challenges.

• Experience with user research methodologies and data analysis for design optimization.

• Ability to manage multiple projects simultaneously in a fast-paced, dynamic environment.

📝 Enhancement Note: The explicit requirement for Figma proficiency is critical. The "Manager" title suggests that leadership, stakeholder management, and strategic thinking are as important as technical design skills. Experience in FinTech is noted as an advantage, implying that candidates with this background will have a stronger understanding of the unique design considerations in this sector.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 5 years of UX/UI design work, highlighting end-to-end product development lifecycles.

• Include detailed case studies demonstrating the application of user-centered design principles and design thinking.

• Present clear examples of wireframes, user flows, mockups, and high-fidelity prototypes for web and mobile applications.

• Demonstrate your ability to translate business requirements and user needs into effective design solutions, with clear problem statements and outcomes.

• Highlight projects where you conducted user research, usability testing, and iterated on designs based on feedback and data. Process Documentation:

• Provide examples of your process for conducting user research and synthesizing findings into actionable design insights.

• Showcase your approach to creating and documenting design specifications, wireframes, and user flows to support development teams.

• Illustrate your method for analyzing post-launch performance, user feedback, and analytics to drive continuous product optimization.

• Detail your collaboration process with cross-functional teams (Product, Engineering, Growth, Legal, Compliance) throughout the design lifecycle.

📝 Enhancement Note: For a Manager-level UX role, the portfolio should not only display design quality but also strategic thinking, process rigor, and the ability to drive measurable impact. Emphasizing case studies that detail the why behind design decisions and the results achieved will be crucial.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a Manager, UX Designer role in the Philippines with 5-10 years of experience, the estimated salary range would be PHP 120,000 - PHP 200,000 per month. This estimate considers the cost of living in NCR, the seniority of the role, and the FinTech industry's competitive compensation landscape.

Benefits:

• Opportunity for significant career growth and development within the leading FinTech company in the Philippines.

• Highly competitive and flexible compensation package, reflecting the value placed on talent.

• Comprehensive benefits package designed to support employee well-being and professional advancement.

• Opportunity to work with a dynamic and highly collaborative team focused on innovation.

Working Hours: The standard working hours are estimated to be 40 hours per week, aligning with full-time employment in the Philippines. While on-site, there may be flexibility depending on project needs and team collaboration requirements.

📝 Enhancement Note: Salary estimates are based on general market data for senior UX roles in the Philippines and should be considered indicative. The provided benefits focus on career advancement and competitive compensation, which are key attractors for experienced professionals in the tech and FinTech sectors.

🎯 Team & Company Context

🏢 Company Culture

Industry: FinTech (Financial Technology), focused on providing innovative, meaningful, and convenient financial solutions. Mynt operates GCash, the dominant digital wallet in the Philippines, aiming to improve the daily lives of Filipinos through accessible financial services.

Company Size: Mynt is a significant player in the Philippine tech landscape, likely employing several thousand individuals across various functions to support its large user base and extensive service offerings.

Founded: While the exact founding date of Mynt as a distinct entity isn't provided, GCash itself has been operational for many years, evolving into a comprehensive financial super-app. This history suggests a mature organization with established processes but a drive for continuous innovation.

Team Structure:

• The UX Design team likely operates within a Product or Technology department, comprising several UX/UI designers, researchers, and potentially UX writers.

• As a Manager, this role will likely report to a Head of Product Design, Director of Product, or VP of Engineering, and will manage a team of UX Designers.

• Close collaboration is expected with Product Managers, Engineers, QA, Marketing, Growth, Legal, and Compliance teams, indicating a matrixed or cross-functional team environment. Methodology:

• The team likely employs agile methodologies (e.g., Scrum, Kanban) for iterative product development.

• Data-driven decision-making is paramount, leveraging analytics, user research, and A/B testing to inform design and product strategy.

• A strong emphasis is placed on user-centered design principles and continuous improvement of user experiences.

Company Website: https://mynt.com/ (Note: The provided URL was null, this is a general company URL for Mynt)

📝 Enhancement Note: Mynt's mission to "make Filipinos’ lives better everyday" through GCash suggests a strong purpose-driven culture. The FinTech industry demands a balance between rapid innovation and robust security/compliance, shaping the operational culture to be both agile and meticulous.

📈 Career & Growth Analysis

Operations Career Level: This role is at the Manager level within the UX Design discipline, implying leadership responsibilities, team management, and strategic input into product design direction. It signifies a transition from individual contributor to a role that influences design outcomes through people and process.

Reporting Structure: The Manager, UX Designer will likely report to a senior leader within Product or Design (e.g., Head of Design, Director of Product). They will also be responsible for managing and mentoring a team of UX Designers, guiding their professional development and design output.

Operations Impact: The UX team's impact is direct and critical to GCash's success. By creating intuitive and engaging user experiences, they drive user adoption, retention, satisfaction, and ultimately, transaction volume and revenue. Effective UX design in FinTech directly contributes to customer trust and loyalty, which are essential for sustained growth.

Growth Opportunities:

• Leadership Development: Opportunity to hone management skills, mentor junior designers, and lead design initiatives for key product areas.

• Strategic Influence: Contribute to the overall product vision and design strategy for GCash, influencing the direction of FinTech innovation in the Philippines.

• Skill Specialization: Deepen expertise in specific areas of UX design, such as complex user flows for financial products, accessibility for diverse user groups, or advanced prototyping techniques.

• Industry Exposure: Gain extensive experience in the high-growth FinTech sector, working on products that have a significant societal impact.

📝 Enhancement Note: The "Manager" title is a key indicator of growth potential. The role offers a clear path to further leadership within a rapidly expanding FinTech organization, with opportunities to shape product strategy and impact millions of users.

🌐 Work Environment

Office Type: The role is designated as "On-site," indicating a traditional office-based work environment. This setting is common for roles requiring close collaboration and team synergy.

Office Location(s): NCR - WGC (National Capital Region - World Gateway Center), Philippines. This is a major business district in Metro Manila, offering accessibility and a professional work setting.

Workspace Context:

• The workspace is likely designed to foster collaboration, with open-plan areas, meeting rooms, and potentially dedicated design studios.

• Access to necessary design tools and technology, including high-performance workstations and software licenses, will be provided.

• Opportunities for direct interaction with product teams, engineers, and other stakeholders will be readily available, facilitating agile workflows and rapid feedback loops.

Work Schedule: Standard full-time working hours are expected, with potential for some flexibility to accommodate project deadlines and team collaboration, particularly in an agile development environment.

📝 Enhancement Note: An on-site role in a major business hub like NCR suggests a structured corporate environment. The emphasis on collaboration implies that the physical workspace is optimized for team interaction and cross-functional synergy.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess experience, skills, and cultural fit.

• Portfolio Presentation: A session where you will present your design work, detailing your process, rationale, and impact for key projects. Be prepared to discuss your role and contributions specifically.

• Technical/Design Challenge: You may be given a design exercise or case study to solve, evaluating your problem-solving skills, design methodology, and ability to work under pressure.

• Cross-functional Interviews: Discussions with Product Managers, Engineering Leads, and potentially other stakeholders to assess collaboration, communication, and strategic thinking.

• Manager/Leadership Interview: A conversation with the hiring manager or a senior leader to evaluate leadership potential, team management philosophy, and alignment with company values.

Portfolio Review Tips:

• Curate Selectively: Showcase 3-5 of your strongest, most relevant projects. Focus on quality over quantity.

• Tell a Story: For each project, clearly articulate the problem, your role, the process you followed, the challenges you faced, your design decisions, and the measurable outcomes. Use data and metrics wherever possible.

• Highlight Figma Proficiency: Ensure your portfolio clearly demonstrates your advanced skills in Figma, including complex prototyping and component-based design.

• Showcase Management/Leadership: If possible, include examples of projects where you mentored junior designers, led design initiatives, or influenced product strategy.

• Be Prepared for Questions: Anticipate questions about your design choices, how you handle feedback, your collaboration style, and your approach to balancing user needs with business goals.

Challenge Preparation:

• Understand the Context: For any design challenge, first ensure you fully grasp the problem statement and business objectives. Ask clarifying questions.

• Outline Your Approach: Clearly define your proposed process (e.g., research, ideation, wireframing, prototyping, testing).

• Focus on Rationale: Explain why you are making specific design decisions. Connect your choices back to user needs and business goals.

• Prioritize: In a time-constrained challenge, focus on the most critical aspects of the design problem.

📝 Enhancement Note: The interview process will heavily scrutinize both design craft and leadership capability. A strong portfolio that vividly demonstrates process, impact, and Figma expertise is paramount. Prepare to articulate your strategic thinking and how you foster collaboration.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: This is the mandatory, primary tool for all UX/UI design, wireframing, and prototyping. Advanced proficiency is expected.

• Sketch: Experience with Sketch is a plus, indicating adaptability across design platforms.

• Adobe Creative Suite: Proficiency in tools like Photoshop, Illustrator, and potentially Adobe XD is advantageous for asset creation and broader design tasks.

Analytics & Reporting:

• Experience with analytics platforms (e.g., Google Analytics, Mixpanel, Amplitude) to understand user behavior and measure design impact.

• Familiarity with A/B testing tools and methodologies for optimizing user experiences. CRM & Automation:

• While not a direct CRM role, understanding how UX integrates with CRM data and customer journey automation will be beneficial for holistic product design.

• Experience with project management tools (e.g., Jira, Asana) for workflow management and collaboration with engineering teams.

📝 Enhancement Note: Figma is the non-negotiable tool. Demonstrating proficiency and a deep understanding of its capabilities, especially for complex interactive prototypes and design system management, will be critical. Familiarity with analytics tools is essential for a data-driven UX approach.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and solving user problems, ensuring that every design decision prioritizes the end-user experience.

• Innovation: A drive to explore new ideas, technologies, and approaches to create cutting-edge FinTech solutions that improve daily lives.

• Collaboration: A belief in the power of teamwork, fostering open communication and cross-functional partnerships to achieve shared goals.

• Impact-Driven: A focus on delivering tangible results and measurable improvements in user satisfaction, engagement, and business metrics.

• Continuous Improvement: An ethos of constant learning, iteration, and refinement of both products and processes.

Collaboration Style:

• Cross-functional Integration: Actively partnering with Product, Engineering, Marketing, Legal, and Compliance to ensure cohesive product development and a unified user experience.

• Open Feedback Culture: Encouraging constructive feedback exchange within the design team and with other departments to elevate design quality.

• Agile & Iterative: Working in fast-paced, iterative cycles, embracing change and adapting designs based on new insights and stakeholder input.

📝 Enhancement Note: The culture emphasizes a blend of purpose, innovation, and teamwork, crucial for a FinTech company aiming for broad societal impact. The "G ka ba?" (Are you in?) tagline suggests a proactive, enthusiastic, and committed team dynamic.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Innovation with Regulation: Navigating the complexities of FinTech regulations while delivering seamless and innovative user experiences.

• Rapid Iteration in a Fast-Paced Environment: Adapting quickly to market changes and user feedback in a highly competitive FinTech landscape.

• Managing Stakeholder Expectations: Effectively communicating design rationale and managing diverse opinions from various departments (Product, Engineering, Legal, Compliance).

• Scaling Design Systems: Ensuring design consistency and efficiency as the product suite and user base grow rapidly.

Learning & Development Opportunities:

• FinTech Domain Expertise: Deepen understanding of financial services, digital wallets, and the unique UX challenges within the FinTech sector.

• Leadership and Mentorship: Develop team management skills, strategic planning, and the ability to mentor and grow a team of UX designers.

• Advanced Design Techniques: Explore specialized areas like behavioral design, AI-driven personalization in UX, or complex financial journey mapping.

• Industry Exposure: Participate in FinTech conferences, workshops, and gain insights into emerging trends and best practices in digital financial services.

📝 Enhancement Note: The challenges are inherent to the FinTech industry and a high-growth environment. The opportunities align with advancing both design leadership and specialized FinTech UX expertise.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you translated complex business requirements into a user-centered design solution. What was your process, and what was the outcome?" (Focus on problem definition, user research, design rationale, and measurable impact.)

• "How do you approach balancing user needs with business objectives and technical constraints in a FinTech context?" (Highlight your understanding of trade-offs and stakeholder alignment.)

• "Walk us through a challenging UX project where you had to collaborate closely with Engineering, Product, and Legal/Compliance. How did you ensure alignment and successful delivery?" (Emphasize communication, negotiation, and proactive problem-solving.) Company & Culture Questions:

• "Why are you interested in Mynt and GCash, and what excites you about improving the lives of Filipinos through FinTech?" (Show genuine interest in the company's mission and impact.)

• "How do you foster a collaborative and user-centric design culture within a team?" (Discuss your leadership style and approach to mentorship.)

• "How do you measure the success of your UX designs, and what metrics do you prioritize in a FinTech product?" (Focus on KPIs relevant to financial apps: engagement, transaction rates, user satisfaction, task completion.) Portfolio Presentation Strategy:

• Start with the 'Why': Clearly articulate the problem and business goals for each project.

• Show Your Process: Detail your steps, from research and ideation to prototyping and testing. Explain your rationale for each decision.

• Highlight Figma Skills: Demonstrate advanced Figma features used, such as component libraries, auto layout, and complex interactive prototypes.

• Quantify Impact: Present data and metrics that show the positive results of your designs (e.g., increased conversion, reduced errors, improved NPS).

• Be Ready for Deep Dives: Anticipate detailed questions about specific design choices, user flows, and your contributions.

📝 Enhancement Note: Prepare to showcase not just your design skills but also your strategic thinking, leadership potential, and ability to navigate the unique demands of the FinTech industry. Your Figma proficiency should be evident throughout your presentations.

📌 Application Steps

To apply for this UX Designer position:

• Submit your application through the provided link on the Mynt careers portal.

• Tailor your resume: Highlight your 5+ years of UX/UI design experience, specifically mentioning Figma proficiency, user-centered design methodologies, and any FinTech or digital product experience. Use keywords from the job description.

• Curate your portfolio: Select 3-5 of your strongest projects that showcase your end-to-end design process, problem-solving skills, and measurable impact. Ensure your Figma expertise is clearly demonstrated.

• Prepare your portfolio presentation: Practice walking through your case studies, clearly explaining your role, process, rationale, and outcomes. Be ready to discuss your approach to stakeholder management and data-driven design.

• Research Mynt and GCash: Understand their mission, products, and target audience. Consider how your UX philosophy aligns with their goal of improving Filipinos' lives through FinTech.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.