Learning UX/UI Designer

📍 Job Overview

Job Title: Learning UX/UI Designer

Company: AT&T

Location: Dallas, Texas; Atlanta, Georgia

Job Type: Full-time

Category: User Experience (UX) / User Interface (UI) Design, Learning & Development Operations

Date Posted: July 30, 2026

Experience Level: 5-10 Years

Remote Status: On-site (Minimum 5 days per week in office)

🚀 Role Summary

• This role is central to enhancing the digital learning experience for AT&T employees, focusing on the usability and engagement of learning platforms.

• Responsibilities include designing user flows, wireframes, and visual interfaces, underpinned by user research and data analysis to drive continuous improvement.

• Collaboration is key, involving close partnerships with instructional designers, developers, and business stakeholders to ensure seamless learner journeys.

• A strong emphasis is placed on adhering to branding, accessibility (WCAG), and governance standards throughout the design lifecycle.

📝 Enhancement Note: While the title is "Learning UX/UI Designer," this role operates within the broader context of L&D Operations and GTM enablement by ensuring the effective adoption and utilization of learning tools and content, directly impacting employee skill development and readiness for market-facing roles. The on-site requirement is significant for this role.

📈 Primary Responsibilities

• Design intuitive and engaging user flows, wireframes, prototypes, and visual interfaces for AT&T's digital learning platforms.

• Conduct comprehensive user research and usability testing to identify pain points and opportunities for UX improvement.

• Develop and maintain design standards, comprehensive style guides, and robust design systems to ensure consistency across all learning interfaces.

• Collaborate effectively with instructional designers, subject matter experts, developers, LMS administrators, and various business stakeholders to translate learning objectives into user-friendly designs.

• Optimize platform navigation, information architecture, and overall user experience to enhance learner accessibility and adoption.

• Analyze learner feedback, engagement metrics, and platform analytics to inform design decisions and prioritize UX enhancements.

• Support the entire platform enhancement lifecycle, including design, testing, and release activities for new features and updates.

• Ensure all designs strictly align with AT&T's branding guidelines, accessibility standards (WCAG), and corporate governance policies.

📝 Enhancement Note: The primary responsibility is to act as the bridge between learning content/strategy and the learner's experience on digital platforms. This role is critical for driving adoption of learning programs by making them accessible, engaging, and efficient. Emphasis on "learner feedback and engagement metrics" highlights a data-driven approach to UX design.

🎓 Skills & Qualifications

Education:

• Bachelor’s degree in UX Design, Human-Computer Interaction (HCI), Graphic Design, Digital Media, or a closely related field. Experience:

• 5-10 years of professional experience in UX/UI design, with a focus on digital learning platforms, enterprise applications, or employee experience design.

• Demonstrated experience in designing and optimizing user-centered digital learning experiences. Required Skills:

• UI/UX Design & Human-Centered Design: Deep understanding and practical application of user-centered design principles and methodologies.

• User Research & Usability Testing: Proficiency in planning, conducting, and analyzing user research and usability testing to gather actionable insights.

• Design Tools: Expertise in industry-standard design and prototyping tools such as Figma, Adobe XD, or Sketch.

• Wireframing & Prototyping: Ability to create low-fidelity wireframes and high-fidelity interactive prototypes to effectively communicate design concepts.

• Information Architecture & Interaction Design: Strong skills in organizing content and defining user interactions for intuitive navigation.

• Accessibility Standards: In-depth knowledge of WCAG (Web Content Accessibility Guidelines) and experience designing for accessibility compliance.

• Data-Driven Design: Ability to interpret learner feedback and engagement metrics to inform design decisions and measure UX impact.

• Learning Technologies: Familiarity with learning technologies and Learning Management Systems (LMS) platforms; experience with Cornerstone is preferred.

• Collaboration & Communication: Excellent verbal and written communication skills, with a proven ability to collaborate effectively with cross-functional teams and stakeholders.

Preferred Skills:

• Experience designing enterprise applications, specifically for large-scale learning platforms or employee experience portals.

• In-depth knowledge of LMS/LXP (Learning Experience Platform) functionalities and best practices within digital learning environments.

📝 Enhancement Note: The requirement for 5-10 years of experience, coupled with a Bachelor's degree in a relevant field, positions this as a mid-to-senior level role. The explicit mention of Cornerstone LMS preference suggests that candidates with this specific experience will have a significant advantage. The blend of design skills, research capabilities, and platform knowledge is crucial.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• User Research & Testing Case Studies: Showcase examples of how user research and usability testing informed design decisions and led to tangible improvements in learner satisfaction or platform adoption.

• Wireframes, Prototypes, and Visual Designs: Present a range of design artifacts demonstrating proficiency in creating intuitive user flows, interactive prototypes, and visually appealing interfaces for learning applications.

• Learner Journey Maps & User Flows: Include examples of how you've mapped out learner journeys and designed seamless user flows for complex learning pathways or platform interactions.

• Design Standards & Style Guides: Demonstrate experience in developing or contributing to design systems, style guides, and component libraries to ensure design consistency and scalability.

• Accessibility Compliance Examples: Highlight projects where accessibility (WCAG) was a key consideration, showing how you integrated accessible design principles into your work.

• Metrics-Driven Impact: Quantify the impact of your UX designs using relevant metrics such as increased learner satisfaction, improved completion rates, reduced support tickets, or higher platform engagement.

Process Documentation:

• Candidates are expected to articulate their design process, including how they approach problem definition, ideation, iteration, and validation.

• The ability to document design decisions, rationale, and outcomes will be assessed, particularly in relation to how processes were optimized for efficiency and effectiveness.

📝 Enhancement Note: For a UX/UI role, a strong portfolio is paramount. The emphasis here is on demonstrating a structured, user-centric design process, the ability to measure impact quantitatively, and adherence to standards like WCAG. This goes beyond just showcasing aesthetics; it requires demonstrating problem-solving and strategic thinking within the learning technology domain.

💵 Compensation & Benefits

Salary Range: $128,400.00 - $215,800.00 USD Annual

Benefits:

• Comprehensive Medical, Dental, and Vision coverage.

• 401(k) plan with company contributions.

• Tuition reimbursement program for continued education.

• Generous Paid Time Off (PTO) and Paid Holidays (at least 23 days of vacation annually plus 9 company holidays).

• Paid Parental Leave and Paid Caregiver Leave.

• Adoption Reimbursement program.

• Short-term and Long-term Disability Benefits.

• Life and Accidental Death Insurance.

• Supplemental benefit programs including critical illness, accident hospital indemnity, and group legal services.

• Employee Assistance Programs (EAP) providing confidential support.

• Extensive employee wellness programs.

• Significant employee discounts on eligible AT&T mobility plans, internet services, and accessories.

Working Hours: 40 hours per week

📝 Enhancement Note: The salary range provided is competitive for a Lead UX Designer role in major metropolitan areas like Dallas and Atlanta, especially within a large enterprise like AT&T. The benefits package is robust, reflecting AT&T's commitment to employee well-being and professional development, which is attractive for experienced professionals. The "On-site" requirement is firm, meaning no remote work options are available for this position.

🎯 Team & Company Context

🏢 Company Culture

Industry: Telecommunications and Media

Company Size: Large Enterprise (AT&T is a global leader with hundreds of thousands of employees).

Founded: 1983 (as AT&T Corporation, with roots tracing back to 1876).

Team Structure:

• The Learning UX/UI Designer will likely be part of a broader Learning & Development (L&D) department, which itself is a subset of Human Resources or a dedicated Talent Development function.

• This team is expected to be cross-functional, with roles such as instructional designers, L&D specialists, LMS administrators, and potentially other UX/UI designers or digital learning specialists.

• Collaboration will extend beyond the L&D team to include IT, product development, and key business units that utilize the learning platforms. Methodology:

• AT&T's approach to UX/UI design for learning is expected to be data-driven, focusing on measurable outcomes like learner satisfaction, engagement, and platform adoption.

• The company likely employs agile methodologies for platform development and enhancement, requiring designers to be adaptable and iterative in their approach.

• Emphasis will be placed on adhering to established design systems and governance standards to ensure brand consistency and operational efficiency across a large organization.

Company Website: https://www.att.com/

📝 Enhancement Note: Working at AT&T means being part of a massive, established organization with a strong focus on process, governance, and measurable results. The Learning UX/UI Designer role is crucial for ensuring that a company of this scale can effectively train and develop its workforce through digital means. The culture likely values structure, collaboration, and innovation within defined parameters.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a mid-to-senior level individual contributor, likely falling under a "Lead" or "Senior" designation within UX/UI design. It requires a significant depth of experience and the ability to operate independently while also collaborating effectively. The salary range and responsibilities align with an experienced professional who can drive significant impact.

Reporting Structure: The Learning UX/UI Designer will likely report to a UX Design Manager, a Director of Learning Technologies, or a Head of L&D Operations. They will work closely with instructional designers and project managers on specific learning initiatives.

Operations Impact: This role directly impacts the effectiveness of AT&T's internal training and development programs. By optimizing the learner experience on digital platforms, the designer contributes to:

• Improved employee skill acquisition and retention.

• Increased adoption and utilization of learning resources, leading to a more skilled workforce.

• Enhanced employee engagement and satisfaction with development opportunities.

• More efficient delivery of learning content, reducing costs and time-to-competency.

• Ultimately, supporting AT&T's business objectives by ensuring its employees are equipped with the necessary skills. Growth Opportunities:

• Specialization: Deepen expertise in specific areas of UX/UI design for learning, such as accessibility, gamification, or advanced prototyping.

• Leadership: Transition into a Lead UX Designer role, mentoring junior designers, or a UX Management position, overseeing design strategy and teams.

• Cross-Functional Mobility: Move into related roles within Product Management, L&D Strategy, or Digital Transformation teams, leveraging design expertise.

• Skill Development: Access AT&T's extensive learning resources, including internal training, external certifications, and conferences, to stay abreast of the latest UX/UI trends and technologies.

📝 Enhancement Note: For a candidate in this role, growth opportunities are substantial within a large organization like AT&T. The ability to demonstrate impact on a large scale and develop specialized expertise can pave the way for leadership or strategic roles within the L&D or broader HR technology space.

🌐 Work Environment

Office Type: This is an on-site role requiring a minimum of 5 days per week presence in the office. AT&T offices are typically modern corporate environments designed for collaboration and productivity.

Office Location(s): The role is based in either Dallas, Texas, or Atlanta, Georgia. These are major corporate hubs for AT&T, offering well-equipped facilities.

Workspace Context:

• The workspace will likely be a collaborative environment, encouraging interaction with fellow designers, instructional designers, L&D specialists, and other stakeholders.

• Access to standard corporate IT infrastructure, including necessary hardware, software, and network connectivity, will be provided.

• The office environment will support both focused individual work (designing, researching) and team-based activities (brainstorming, reviews, meetings).

Work Schedule: The standard work schedule is 40 hours per week, with the expectation of being physically present in the office during business hours. While the core hours are fixed, there might be some flexibility within the workday depending on team needs and project demands, but overall, the on-site requirement is non-negotiable.

📝 Enhancement Note: The firm on-site requirement is a critical aspect of this role. Candidates must be prepared for a traditional office-based work structure. The environment will be professional and geared towards supporting large-scale corporate operations.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: HR or a recruiter will likely conduct an initial call to assess basic qualifications, salary expectations, and cultural fit.

• Portfolio Review: Candidates will be asked to present their portfolio, showcasing relevant UX/UI design projects, with a focus on learning platforms or enterprise applications. Be prepared to walk through your design process, rationale, and the impact of your work.

• Technical Interview: This may involve a design challenge (e.g., a whiteboard exercise, a take-home assignment) or in-depth questions about UX/UI principles, research methodologies, and tool proficiency.

• Hiring Manager Interview: A discussion with the hiring manager to delve deeper into experience, leadership potential, and alignment with team goals.

• Team/Stakeholder Interviews: Meetings with potential colleagues and key stakeholders (e.g., instructional designers, L&D leads) to evaluate collaboration skills and cross-functional understanding.

Portfolio Review Tips:

• Curate Strategically: Select projects that best demonstrate your experience with learning platforms, enterprise applications, and human-centered design. Prioritize projects where you can clearly articulate the problem, your process, your solution, and the measurable outcomes.

• Quantify Impact: Whenever possible, use data and metrics to showcase the success of your designs (e.g., increased engagement, improved satisfaction scores, reduced task completion times).

• Showcase Process: Clearly articulate your design process, from research and ideation to prototyping and testing. Explain your rationale behind key design decisions.

• Highlight Collaboration: Be ready to discuss how you collaborated with instructional designers, developers, and stakeholders, and how you managed feedback and iterative changes.

• Accessibility Focus: Ensure you can speak to your understanding and application of WCAG standards.

Challenge Preparation:

• Understand the Context: If given a take-home challenge, thoroughly understand the prompt and the specific learning context it relates to.

• Focus on Process: For whiteboard or live challenges, focus on demonstrating your thought process, problem-solving skills, and ability to articulate solutions clearly, rather than aiming for a fully polished final design.

• Ask Clarifying Questions: Don't hesitate to ask questions to ensure you fully understand the requirements and constraints of any design challenge.

• Practice Presentation: Rehearse how you will present your work and answer questions concisely and effectively.

📝 Enhancement Note: The interview process for a UX/UI role at a large corporation like AT&T will be rigorous, with a strong emphasis on portfolio evaluation and practical design assessment. Candidates should prepare to articulate their design process and demonstrate quantifiable results.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma, Adobe XD, Sketch (proficiency in at least one is required).

• Wireframing & Flow Tools: Capabilities within Figma/Adobe XD, or dedicated tools like Balsamiq.

• Design Systems: Experience contributing to or utilizing established design systems.

Analytics & Reporting:

• Learning Analytics: Familiarity with tools for analyzing learner engagement, completion rates, and feedback (specific tools may vary).

• Web Analytics: Understanding of how to interpret data from web analytics platforms to inform UX decisions.

• Data Visualization: Experience with tools like Tableau, Power BI, or built-in platform dashboards for reporting on UX metrics.

CRM & Automation:

• LMS/LXP Platforms: Cornerstone (preferred), or other enterprise-level Learning Management Systems or Learning Experience Platforms.

• Collaboration Tools: Microsoft Teams, Slack, Jira, Confluence for project management and team communication.

📝 Enhancement Note: Proficiency in industry-standard design tools like Figma or Adobe XD is a baseline requirement. The preference for Cornerstone LMS indicates a need for candidates to have experience with enterprise-level learning technology ecosystems. Understanding how to leverage data from these systems is crucial for demonstrating the impact of UX design.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and advocating for the learner's needs and experience.

• Data-Driven Decision Making: Utilizing analytics and feedback to inform design choices and measure success.

• Collaboration & Partnership: Working effectively with diverse teams to achieve common learning and business goals.

• Innovation within Structure: Driving creative solutions while adhering to established brand and governance standards.

• Continuous Improvement: A mindset focused on iterative design and ongoing optimization of learning experiences.

Collaboration Style:

• Cross-Functional Integration: Actively engaging with instructional designers, developers, L&D stakeholders, and other business units to ensure learning solutions are effective and well-received.

• Feedback-Oriented: Open to constructive criticism and proactive in seeking feedback on designs from various perspectives.

• Transparent Communication: Clearly articulating design rationale, process, and potential impacts to ensure alignment and manage expectations.

📝 Enhancement Note: AT&T's culture, especially within an enterprise setting, likely emphasizes collaboration, adherence to standards, and a results-oriented approach. For a UX/UI designer, this means balancing creative autonomy with the need for consistency and alignment across a large organization.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Stakeholder Needs: Juggling requirements from various departments (L&D, IT, Business Units) while maintaining a cohesive and user-focused design.

• Scaling Design: Ensuring design consistency and quality across a vast array of learning modules and platforms within a large enterprise.

• Adapting to Evolving Technology: Staying current with advancements in learning technologies, UX design tools, and accessibility standards.

• Measuring ROI of UX: Quantifying the direct business impact and return on investment of UX design improvements in a learning context.

Learning & Development Opportunities:

• Advanced UX/UI Training: Access to internal and external workshops, courses, and certifications in specialized UX/UI fields.

• Industry Conferences: Opportunities to attend leading UX/UI and learning technology conferences to gain insights into emerging trends.

• Mentorship Programs: Potential for mentorship from senior UX leaders within AT&T or opportunities to mentor junior designers.

• Exposure to Enterprise-Scale Projects: Gaining experience working on high-impact projects that reach a large employee base, providing significant professional development.

📝 Enhancement Note: The challenges presented are typical for UX roles in large organizations. The growth opportunities are significant, offering pathways for specialization, leadership, and continuous professional development within a stable, established company.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for designing a new feature for an enterprise learning platform, from initial concept to final implementation." (Focus on user research, iteration, and collaboration.)

• "How do you approach designing for accessibility (WCAG) and what are some common challenges you've faced and overcome?" (Demonstrate knowledge of standards and practical application.)

• "Walk me through a challenging UX problem you solved for a past project. What was the problem, your approach, and the outcome?" (Use the STAR method, highlighting your role and impact.)

• "How do you balance the needs of different stakeholders (e.g., learners, L&D, IT, business leaders) when making design decisions?" (Showcase negotiation and communication skills.) Company & Culture Questions:

• "What do you know about AT&T's approach to employee development and learning technologies?" (Research AT&T's L&D initiatives and digital transformation efforts.)

• "How do you see your role contributing to AT&T's overall business objectives?" (Connect your UX work to employee productivity, skill development, and business outcomes.)

• "Describe your ideal work environment and how you collaborate with team members." (Align your response with the company's values and the on-site nature of the role.) Portfolio Presentation Strategy:

• Structure Your Narrative: For each project, clearly outline the problem statement, your role, the steps you took (research, design, testing), the solutions you implemented, and the results achieved.

• Quantify Everything Possible: Use numbers and data to back up your claims about user satisfaction, engagement, or efficiency improvements.

• Be Ready for Deep Dives: Anticipate questions about your design choices, the tools you used, and how you handled specific challenges or feedback.

• Showcase Adaptability: Demonstrate your ability to adapt your design process and solutions based on project constraints, user feedback, and stakeholder input.

📝 Enhancement Note: Preparation for this role requires a strong understanding of UX/UI principles, a well-documented portfolio showcasing relevant experience, and the ability to articulate one's process and impact within a large corporate structure. Researching AT&T's specific learning initiatives will be highly beneficial.

📌 Application Steps

To apply for this Learning UX/UI Designer position at AT&T:

• Submit your application through the provided Workday link.

• Curate Your Portfolio: Select 3-5 of your strongest projects that best represent your experience in UX/UI design for learning platforms, enterprise applications, or employee experiences. Ensure each project clearly articulates the problem, your process, your solution, and quantifiable results.

• Tailor Your Resume: Highlight keywords from the job description, such as "UX/UI design," "human-centered design," "user research," "usability testing," "Figma," "Adobe XD," "WCAG," "LMS," and "Cornerstone." Quantify your achievements whenever possible.

• Prepare Your Presentation: Practice walking through your portfolio projects, focusing on your design process, decision-making rationale, and the impact of your work. Be ready to answer questions about accessibility and collaboration.

• Research AT&T: Familiarize yourself with AT&T's business, its commitment to employee development, and any publicly available information on its digital learning initiatives to better understand the company's context and potential challenges.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.