Learning Content Designer

📍 Job Overview

Job Title: Learning Content Designer

Company: Intuitive

Location: Sunnyvale, California, United States

Job Type: Full-time

Category: Learning & Development Operations / GTM Enablement

Date Posted: 2026-09-08

Experience Level: 2-5 years

Remote Status: Hybrid

🚀 Role Summary

• Design and develop engaging, objective-driven learning content for a leading robotic-assisted surgery company.

• Collaborate with Subject Matter Experts (SMEs) and multimedia teams to create and update training materials using adult learning principles.

• Manage the end-to-end content development process, ensuring quality assurance, timely delivery, and effective implementation.

• Evaluate learning content effectiveness through qualitative and quantitative methods to drive continuous improvement and workflow efficiencies.

• Conduct technical, clinical, and usability training sessions for internal teams and external stakeholders, including physicians and care teams.

📝 Enhancement Note: This role sits within the broader GTM Enablement or Learning & Development Operations function, focusing on creating high-impact educational materials that support the adoption and effective use of Intuitive's advanced surgical technologies. The emphasis on technical/clinical training and collaboration with medical professionals highlights the specialized nature of this operations-focused role.

📈 Primary Responsibilities

• Analyze learner needs and task requirements to define measurable learning objectives for new and existing training programs.

• Partner with Subject Matter Experts (SMEs) from various departments (e.g., engineering, clinical, sales) to gather information and develop accurate, comprehensive learning content.

• Collaborate with multimedia and design teams to integrate visual aids, interactive elements, and other media assets into learning materials.

• Proactively manage the content development lifecycle, including project planning, milestone tracking, risk assessment, review cycles, feedback integration, and final quality assurance.

• Oversee the implementation, translation, and launch of learning content, providing regular status updates to project teams and stakeholders.

• Design and implement evaluation strategies (qualitative and quantitative) to measure the effectiveness of learning content and identify areas for improvement.

• Conduct technical and clinical training sessions and provide sign-offs for internal Intuitive teams supporting customer education initiatives.

• Develop and deliver training materials for Human Factors usability evaluations, ensuring compliance with regulatory standards.

• Facilitate hands-on, lab-based skills training for physicians and care teams, ensuring proficiency with Intuitive's surgical systems.

• Maintain and update existing learning content to reflect product enhancements, process changes, or evolving best practices.

📝 Enhancement Note: The responsibilities emphasize a blend of instructional design expertise and operational project management. The inclusion of "workflow efficiencies" and "quality assurance" points to an operations-centric approach to learning content development, aiming for scalable and effective training solutions.

🎓 Skills & Qualifications

Education:

• Minimum college degree required.

• Instructional Design, Education, or a Science/Engineering degree is preferred.

• A Master’s degree in Curriculum Development or Instructional Design/Technology is preferred. Experience:

• 3+ years of relevant professional experience in learning content design or a similar role.

• 1+ years of experience in a biotech or medical device organization is preferred.

• Demonstrated application of adult learning theory, analysis tools and processes, evaluation tools and models, assessment best practices, and learning objective construction.

• Experience designing and developing eLearning modules, instructor-led training (ILT), and assessments.

• Proven ability to deliver training in a professional or classroom setting.

• Experience working and collaborating effectively with SMEs and stakeholders to create robust content solutions.

• Proven ability to self-manage and prioritize multiple development projects and deadlines, adapting to project changes.

• Ability to present clear solutions that drive alignment and cross-functional buy-in.

• Experience working with instructional design processes, tools, and templates. Required Skills:

• Proficiency in Articulate Rise for eLearning development.

• Proficiency in Articulate Storyline for interactive eLearning modules.

• Proficiency in Camtasia for video editing and screen recording.

• Strong command of MS Office Suite (Word, PowerPoint, Excel).

• Experience with Smartsheet or equivalent project management tools for workflow and deadline management.

• Excellent written and interpersonal communication skills for effective stakeholder engagement.

• Strong organizational skills and exceptional attention to detail.

• Ability to sign off on applicable technical and/or clinical content, demonstrating subject matter expertise. Preferred Skills:

• Proficiency in Adobe Creative Cloud (e.g., Photoshop, Illustrator, Premiere Pro) for advanced media asset creation.

• Familiarity with the medical device or biotech industry and its specific regulatory and training requirements.

📝 Enhancement Note: The extensive list of required software and the emphasis on adult learning theory, analysis, and evaluation highlight the technical and theoretical underpinnings of this operations role. The preference for industry-specific experience and advanced creative software suggests a need for candidates who can quickly integrate into a specialized environment and produce high-quality, compliant materials.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing a range of learning content development projects (e.g., eLearning modules, ILT materials, assessments, job aids).

• Demonstrated examples of how instructional design principles and adult learning theories were applied to achieve specific learning objectives.

• Evidence of content developed for technical or clinical audiences, ideally within a regulated industry.

• Case studies or project descriptions detailing the content development process, including analysis, design, development, implementation, and evaluation phases.

• Examples of collaboration with SMEs and stakeholders, highlighting communication and feedback integration strategies. Process Documentation:

• Examples of documented instructional design processes followed, including needs analysis, learning objective setting, storyboard development, and content review cycles.

• Demonstrations of how learning content was managed throughout its lifecycle, from initial development to ongoing maintenance and updates.

• Evidence of using project management tools (e.g., Smartsheet) to track project timelines, milestones, and deliverables within the content development process.

• Documentation illustrating how learning content was evaluated for effectiveness and how those insights were used to drive process improvements or workflow efficiencies.

📝 Enhancement Note: The requirement for work samples and a portfolio is critical for this role, as it directly demonstrates the candidate's ability to execute the core responsibilities. The emphasis on process documentation aligns with the operations aspect of ensuring repeatable, high-quality content creation and management.

💵 Compensation & Benefits

Salary Range:

• Region 1 (e.g., Higher Cost of Living Areas): $113,200 - $162,800 USD per year.

• Region 2 (e.g., Lower Cost of Living Areas): $96,200 - $138,400 USD per year.

Explanation of Range: These ranges are based on Intuitive's stated compensation data for the "Professional 3 (9)" job level in different regions, reflecting the company's practice of adjusting pay based on geographic cost of living and local market rates for specialized roles like Learning Content Designers. The actual offer will depend on the candidate's specific qualifications, experience, and the final determined job level.

Benefits:

• Market-competitive compensation package.

• Performance-based incentives.

• Equity participation (stock options or grants).

• Comprehensive health, dental, and vision insurance plans.

• Retirement savings plan (e.g., 401k) with company match.

• Paid time off (PTO), including vacation, sick leave, and holidays.

• Professional development opportunities and tuition reimbursement.

• Employee Assistance Program (EAP). Working Hours:

• Standard 40-hour work week.

• "Set Schedule" with a defined percentage of onsite work per week, determined by the leader, indicating a hybrid work arrangement.

📝 Enhancement Note: The salary ranges provided are directly extracted from the input data and represent a significant component of the total compensation. The "Set Schedule" with onsite requirements confirms the hybrid nature of the role, requiring a balance between remote flexibility and in-office collaboration.

🎯 Team & Company Context

🏢 Company Culture

Industry: Medical Devices / Healthcare Technology (Robotic-Assisted Surgery). Intuitive is a pioneer in minimally invasive care, leveraging advanced robotics to improve surgical outcomes and patient recovery. The company operates in a highly regulated and innovation-driven sector.

Company Size: Large (Likely 5,000+ employees based on the nature of a global leader in medical devices). This size suggests a structured environment with established processes, dedicated departments for learning and development, and significant resources for employee growth.

Founded: Approximately 30 years ago (implied by "Nearly 30 years later"). This long history indicates a stable company with a mature organizational structure and a deep understanding of its market and technological domain.

Team Structure:

• The Learning Content Designer will likely be part of a dedicated Learning & Development (L&D) or Enablement team, possibly within a larger Global Technical Support, Commercial Operations, or Clinical Education department.

• Reporting structure will likely be to an L&D Manager or Director, with direct collaboration with instructional designers, multimedia specialists, and project managers.

• Cross-functional collaboration is essential, working closely with Subject Matter Experts (SMEs) from engineering, product development, clinical affairs, regulatory, marketing, and sales teams. Methodology:

• Data Analysis & Insights: Learning content evaluation will rely on qualitative feedback and quantitative metrics to assess effectiveness and identify areas for improvement.

• Workflow Planning & Optimization: The role involves managing the content development process, aiming for efficiency, scalability, and adherence to established workflows and best practices.

• Automation & Efficiency: While not explicitly stated as an automation role, the use of tools like Articulate Rise and Smartsheet, and the focus on workflow efficiencies, implies an expectation to leverage technology to streamline content creation and management.

Company Website: https://careers.intuitive.com/

📝 Enhancement Note: The company's focus on robotic-assisted surgery and minimally invasive care implies a culture that values precision, innovation, and patient outcomes. The L&D function plays a critical role in enabling healthcare professionals to effectively use these complex technologies, making this a high-impact operations role.

📈 Career & Growth Analysis

Operations Career Level: Professional 3 (9) - This level typically signifies an individual contributor with significant specialized expertise and a track record of independent contribution. It implies a level of autonomy in managing projects and developing complex content.

Reporting Structure: The role reports to a Learning & Development Manager or Director, with significant collaboration across functional teams. This structure allows for exposure to various business units and perspectives, fostering a holistic understanding of the company's operations.

Operations Impact: Learning content developed by this role directly impacts the effective and safe use of Intuitive's surgical systems by healthcare professionals worldwide. This has a direct correlation to patient safety, procedural success rates, and the overall adoption and market penetration of Intuitive's technologies, thus significantly influencing revenue and market leadership.

Growth Opportunities:

• Specialization: Develop deeper expertise in specific therapeutic areas or advanced instructional design techniques within the medical device sector.

• Leadership: Progress to Senior Learning Content Designer, L&D Team Lead, or Manager roles, overseeing projects and teams.

• Skill Development: Gain experience in advanced multimedia production (Adobe Creative Cloud), learning management system (LMS) administration, and instructional technology integration.

• Cross-Functional Mobility: Transition into roles in product management, clinical education strategy, or GTM enablement management, leveraging acquired domain knowledge and operational skills.

📝 Enhancement Note: The "Professional 3 (9)" designation suggests a mid-to-senior level individual contributor role with substantial responsibility. The growth opportunities highlight a clear path for advancement within the L&D function or into broader operational leadership roles within the company, leveraging specialized skills in a high-impact industry.

🌐 Work Environment

Office Type: Hybrid. The role requires a set schedule with a defined percentage of onsite work weekly, determined by the leader. This suggests a blend of remote work flexibility and in-office collaboration.

Office Location(s): Sunnyvale, California. This location places the role within a major technology and innovation hub, offering access to talent and resources.

Workspace Context:

• Collaborative Environment: The role necessitates close collaboration with SMEs, multimedia teams, and project managers, both in person and virtually. Expect a dynamic environment where ideas are shared and feedback is actively exchanged.

• Operations Tools & Technology: Access to industry-standard instructional design software (Articulate Suite, Camtasia), project management tools (Smartsheet), and potentially advanced creative suites (Adobe CC) will be provided.

• Team Interaction: Regular team meetings, project check-ins, and cross-functional workshops are expected, fostering a connected and communicative work atmosphere.

Work Schedule: A set schedule with a hybrid component indicates a structured approach to work hours, balancing individual focus time with team collaboration needs. This allows for predictable work patterns while accommodating the operational demands of content development and training delivery.

📝 Enhancement Note: The hybrid model with a defined onsite component is typical for roles requiring deep collaboration and access to specialized equipment or facilities, which might be relevant for training or content review sessions in the medical device field.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess alignment with required skills, experience, and software proficiency.

• Skills Assessment/Case Study: Potential for a practical exercise or case study to evaluate instructional design skills, problem-solving abilities, and content development approach. This might involve analyzing a learning need and proposing a solution or critiquing existing content.

• SME/Team Interviews: Interviews with hiring managers, potential peers, and Subject Matter Experts (SMEs) to gauge technical knowledge, collaboration style, and ability to work with diverse stakeholders.

• Presentation: A presentation of your portfolio, focusing on specific projects that demonstrate your process, impact, and ability to meet learning objectives.

• Final Interview: A discussion with senior leadership to assess cultural fit, strategic thinking, and long-term potential.

Portfolio Review Tips:

• Curate Selectively: Showcase 3-5 of your strongest, most relevant projects that highlight your diverse skill set (e.g., eLearning, ILT, video, assessments).

• Structure for Impact: For each project, clearly articulate the learning need, your role, the instructional design strategy employed, the tools used, the challenges faced, and the measurable outcomes or impact.

• Emphasize Process: Detail your approach to needs analysis, objective setting, design, development, SME collaboration, and evaluation.

• Highlight Technical/Clinical Relevance: If possible, include projects that demonstrate your ability to develop content for technical or clinical audiences, showcasing your understanding of complex subject matter.

• Quantify Results: Whenever possible, use data or metrics to demonstrate the effectiveness of your learning solutions (e.g., improved performance, reduced errors, increased knowledge retention).

Challenge Preparation:

• Understand Adult Learning: Be ready to discuss and apply principles of adult learning theory (e.g., Knowles' principles) and their practical application in your designs.

• Process Mapping: Prepare to walk through your typical instructional design process, explaining how you manage projects, collaborate with SMEs, and ensure quality.

• Tool Proficiency: Be prepared to discuss your experience with Articulate Rise, Storyline, Camtasia, and Smartsheet, and how you leverage their features for effective learning development.

• Problem-Solving: Anticipate questions about how you handle difficult SMEs, conflicting feedback, tight deadlines, or challenging learning objectives.

📝 Enhancement Note: The emphasis on a portfolio and the potential for a case study underscore the practical, hands-on nature of this role. Candidates should prepare to demonstrate not just theoretical knowledge but also the ability to execute and deliver high-quality learning solutions.

🛠 Tools & Technology Stack

Primary Tools:

• Articulate Rise: For rapid development of responsive, engaging eLearning courses and learning paths. Expect questions on its use for creating interactive content, assessments, and managing course structure.

• Articulate Storyline: For developing highly interactive and complex eLearning modules with custom branching scenarios, simulations, and advanced assessments. Proficiency in its advanced features will be a key differentiator.

• Camtasia: For screen recording, video editing, and creating instructional videos, tutorials, and demonstrations. Understanding its capabilities for producing professional-quality video assets is important.

• MS Office Suite (Word, PowerPoint, Excel): Essential for creating supporting documentation, presentations, data analysis, and project management tasks. PowerPoint will likely be used for storyboarding and presentations to stakeholders.

Analytics & Reporting:

• Smartsheet (or equivalent): For project management, task tracking, workflow automation, and reporting on development progress and deadlines. Expect to demonstrate how you use it to manage multiple projects simultaneously.

• Learning Management System (LMS) Data (Potential): While not explicitly listed, understanding how to interpret LMS data (e.g., completion rates, assessment scores) to evaluate content effectiveness will be beneficial.

CRM & Automation:

• N/A: This role primarily focuses on content creation rather than direct CRM or sales automation management. However, understanding how the learning content will be deployed and tracked within the broader sales or customer success ecosystem is advantageous.

📝 Enhancement Note: The specific mention of Articulate Suite and Camtasia indicates a strong requirement for hands-on skills in creating modern digital learning experiences. Smartsheet points to an operational need for rigorous project management and workflow tracking.

👥 Team Culture & Values

Operations Values:

• Precision & Quality: Reflecting Intuitive's core business, there's an expectation for meticulous attention to detail and a commitment to producing high-quality, accurate learning materials.

• Collaboration & Teamwork: The role requires extensive interaction with SMEs and other team members, emphasizing a collaborative spirit and the ability to work effectively within a cross-functional team.

• Innovation & Continuous Improvement: Intuitive is at the forefront of surgical technology. The L&D team likely values individuals who are proactive in seeking new and better ways to deliver learning and improve processes.

• Patient Focus: While indirect, all roles at Intuitive ultimately contribute to improving patient outcomes. This value likely permeates the team's work, ensuring that learning content supports safe and effective clinical practice.

• Efficiency & Agility: Managing multiple projects and deadlines requires an efficient approach to work and the ability to adapt to changing business needs and priorities.

Collaboration Style:

• Cross-Functional Integration: Expect a highly collaborative environment where learning designers work closely with subject matter experts from diverse backgrounds (clinical, engineering, marketing) to ensure content accuracy and relevance.

• Feedback-Driven: A culture that encourages constructive feedback on content and processes, with an emphasis on iterative improvement.

• Knowledge Sharing: Opportunities to share best practices, tools, and techniques with fellow instructional designers and the broader L&D team.

• Proactive Communication: A preference for clear, timely, and proactive communication to keep stakeholders informed and manage expectations effectively.

📝 Enhancement Note: The company's mission in healthcare technology strongly influences its culture. Expect a professional environment that values accuracy, innovation, and a deep commitment to the end-users (healthcare professionals and patients).

⚡ Challenges & Growth Opportunities

Challenges:

• Complexity of Subject Matter: Developing accurate and effective training for advanced robotic surgical systems and complex clinical procedures can be challenging, requiring deep learning and careful translation of technical information.

• Managing Diverse Stakeholders: Balancing the needs and feedback from multiple SMEs and stakeholders with potentially differing priorities can be demanding.

• Rapid Technological Advancements: Keeping learning content up-to-date with the fast-paced evolution of Intuitive's technology and surgical techniques requires continuous learning and content revision.

• Measuring Learning Impact: Demonstrating the ROI and effectiveness of learning content, especially in a clinical setting, can be complex and require sophisticated evaluation methods.

Learning & Development Opportunities:

• Advanced Instructional Design: Opportunities to deepen expertise in areas like simulation design, game-based learning, or virtual/augmented reality (VR/AR) for training.

• Medical Device Industry Expertise: Gaining in-depth knowledge of the medical device industry's regulatory landscape, clinical practices, and commercial operations.

• Project Management Skills: Enhancing skills in managing complex, cross-functional projects within a structured corporate environment.

• Leadership Development: Potential for growth into Senior Designer, Team Lead, or management roles, overseeing learning strategy and team performance.

📝 Enhancement Note: The challenges inherent in this role (complex subject matter, stakeholder management) are directly tied to the significant growth opportunities available, particularly in gaining specialized expertise within a high-demand industry.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to translate highly technical or clinical information into an accessible learning module. What was your process, and what was the outcome?" (Focus on your analysis, design choices, and stakeholder collaboration.)

• "How do you ensure the effectiveness and accuracy of learning content when working with busy Subject Matter Experts?" (Highlight your communication, negotiation, and quality assurance strategies.)

• "Walk us through your process for developing an interactive eLearning module from initial request to final delivery, using Articulate Rise or Storyline." (Demonstrate your understanding of the full development lifecycle and your tool proficiency.)

• "How do you incorporate adult learning principles into your instructional design, and can you provide an example?" (Prepare to discuss specific principles and how they informed your design decisions.) Company & Culture Questions:

• "What interests you about Intuitive and its mission in robotic-assisted surgery?" (Research the company's values, recent innovations, and impact on patient care.)

• "How do you approach collaboration with cross-functional teams, especially those with different technical backgrounds?" (Emphasize your communication style, empathy, and ability to build rapport.)

• "Describe a time you received challenging feedback on your work. How did you handle it, and what did you learn?" (Showcase your resilience, adaptability, and commitment to improvement.) Portfolio Presentation Strategy:

• Project Selection: Choose 2-3 projects that best represent your skills in technical/clinical content design, Articulate Suite proficiency, and project management.

• Narrative Flow: For each project, tell a compelling story: the problem/need, your solution (design & development), the process (SME collaboration, iterations), and the results/impact (even if qualitative).

• Demonstrate Process: Clearly explain your instructional design methodology, how you used adult learning theory, and how you ensured quality and accuracy.

• Tool Showcase: Briefly demonstrate key features or interactive elements within your chosen Articulate modules or Camtasia videos to highlight your technical skills.

• Conciseness: Be prepared to present your portfolio within a set timeframe (e.g., 15-20 minutes), leaving ample time for questions.

📝 Enhancement Note: Preparing specific examples that align with the role's requirements (technical content, Articulate Suite, SME collaboration) will be key. The portfolio presentation is a critical component, serving as tangible proof of your capabilities.

📌 Application Steps

To apply for this Learning Content Designer position:

• Submit your application through the provided link on the Intuitive careers portal.

• Curate Your Portfolio: Select 3-5 of your most impactful learning design projects that showcase your proficiency with Articulate Rise/Storyline, experience with technical/clinical content, and project management skills. Ensure each project highlights the learning objective, your process, and the outcome.

• Tailor Your Resume: Update your resume to emphasize keywords from the job description, such as "Instructional Design," "eLearning Development," "Adult Learning Theory," "Articulate Rise," "Articulate Storyline," "Camtasia," "SME Collaboration," and "Medical Device" (if applicable). Quantify your achievements wherever possible.

• Prepare Your Presentation: Practice presenting your portfolio, focusing on clear communication, detailing your process, and demonstrating your understanding of instructional design principles and tools. Be ready to discuss your experience with Smartsheet and handling technical/clinical subject matter.

• Research Intuitive: Familiarize yourself with Intuitive's mission, its da Vinci surgical system, and its impact on healthcare. Understand the company culture and values to articulate your alignment during interviews.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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