Learning Content Designer

📍 Job Overview

Job Title: Learning Content Designer

Company: Intuitive

Location: Sunnyvale, California, United States

Job Type: Full-time

Category: Learning & Development Operations / GTM Enablement

Date Posted: September 08, 2026

Experience Level: 2-5 Years

Remote Status: On-site

🚀 Role Summary

• Develops and designs engaging learning content and curricula aligned with adult learning principles and measurable objectives, crucial for Go-To-Market (GTM) enablement and customer education initiatives.

• Collaborates extensively with Subject Matter Experts (SMEs), cross-functional teams, and multimedia specialists to create, update, and refine training materials, ensuring accuracy and relevance for technical and clinical audiences.

• Manages the end-to-end content development lifecycle, encompassing project planning, milestone tracking, risk assessment, quality assurance, and successful launch coordination, emphasizing efficient workflow management.

• Evaluates the effectiveness of learning content through qualitative and quantitative methods to drive continuous improvement, optimize design processes, and enhance overall workflow efficiencies within the learning and development function.

• Conducts and facilitates specialized training sessions, including technical and clinical training for internal teams and Human Factors usability evaluations, demonstrating strong delivery and facilitation skills.

📝 Enhancement Note: This role, while titled "Learning Content Designer," has significant operational components, particularly in managing the content development lifecycle, ensuring quality assurance, and facilitating technical/clinical training for internal teams and customer-facing roles. The emphasis on GTM enablement and customer education suggests a direct impact on sales effectiveness and product adoption, aligning it closely with Revenue Operations and Sales Operations principles by ensuring the readiness of commercial teams and users.

📈 Primary Responsibilities

• Analyze role-specific learner needs and tasks to define measurable learning objectives that support GTM strategies and product adoption.

• Design and develop a variety of learning materials, including eLearning modules, instructor-led training (ILT) content, assessments, and supporting media assets, adhering to established instructional design processes and templates.

• Collaborate with cross-functional teams, including engineering, clinical affairs, marketing, and sales, to gather information, validate content accuracy, and ensure alignment with business goals.

• Proactively manage the content development process from initiation to launch, including defining project scope, setting milestones, identifying and mitigating risks, managing review cycles, and implementing feedback effectively.

• Oversee the quality assurance (QA) of all learning content, ensuring it meets high standards for accuracy, engagement, instructional effectiveness, and brand consistency.

• Coordinate with multimedia teams to create or modify graphics, videos, and other media elements that enhance the learning experience and support content objectives.

• Manage the logistics of content implementation, including translation processes and final launch, providing regular status updates and reports to project stakeholders and leadership.

• Develop and deliver training programs for internal teams, such as Human Factors usability evaluations, and provide technical or clinical training and sign-offs for customer-facing teams and physicians.

• Evaluate the effectiveness of learning interventions using established methodologies and metrics, providing data-driven recommendations for content and process improvements.

• Maintain and update existing learning content to reflect product changes, process updates, or evolving best practices in adult learning and instructional design.

📝 Enhancement Note: The responsibilities highlight a blend of creative design and operational management. The "manage and monitor deliverables," "quality assurance," and "status updates" indicate a project management-like function within the learning development process. The emphasis on "technical/clinical training" and "Human Factors usability evaluations" points to a role that requires a deep understanding of the product and its application, which is critical for GTM success.

🎓 Skills & Qualifications

Education:

• Bachelor's degree in Instructional Design, Education, Science, Engineering, or a related field is required.

• A Master's degree in Curriculum Development or Instructional Design/Technology is preferred. Experience:

• Minimum of 3 years of relevant professional experience in instructional design, curriculum development, or a similar role.

• Minimum of 1+ years of experience within a biotech or medical device organization is preferred.

• Proven experience in designing and developing various learning modalities, including eLearning, instructor-led training (ILT), and assessments.

• Demonstrated experience in delivering training in professional, classroom, or virtual settings.

• Experience working collaboratively with Subject Matter Experts (SMEs) and stakeholders to develop effective learning solutions. Required Skills:

• Demonstrated application of adult learning theory, analysis tools and processes, evaluation tools and models, assessment best practices, and learning objective construction.

• Proficiency in Articulate Rise for rapid eLearning development.

• Proficiency in Articulate Storyline for more complex, interactive eLearning modules.

• Proficiency in Camtasia for video editing and screen recording.

• Strong command of MS Office Suite (Word, PowerPoint, Excel) for content creation and documentation.

• Experience using Smartsheet or equivalent project management tools for tracking and managing development projects.

• Excellent written and interpersonal communication skills, with the ability to articulate complex concepts clearly and concisely.

• Ability to self-manage and prioritize multiple development projects and deadlines, demonstrating adaptability to changing project requirements.

• Proven ability to present clear solutions that drive alignment and gain cross-functional buy-in from diverse stakeholders.

• Familiarity with standard instructional design processes, tools, and templates.

• Strong organizational skills with meticulous attention to detail.

• Ability to sign-off on applicable technical and/or clinical content, indicating a level of subject matter expertise or rigorous review capability. Preferred Skills:

• Experience in curriculum development or instructional design/technology at a Master's degree level.

• Proficiency with Adobe Creative Cloud suite for advanced media asset creation.

📝 Enhancement Note: The requirement for a degree in Science or Engineering, coupled with experience in biotech/medical devices and the ability to "sign-off on applicable technical and/or clinical content," suggests this role involves highly specialized knowledge. This is common in GTM enablement roles for complex products, where understanding the technical nuances is critical for effective sales and customer training. The strong emphasis on specific software tools like Articulate Rise/Storyline and Camtasia indicates a need for practical, hands-on skills in creating digital learning assets.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing a range of learning content design projects, demonstrating mastery of various instructional design methodologies and media formats.

• Specific examples of developed eLearning modules (Rise, Storyline), instructor-led training materials, and assessment designs that align with defined learning objectives.

• Case studies or project summaries detailing the analysis, design, development, implementation, and evaluation (ADDIE) process for at least two significant learning initiatives.

• Evidence of managing the content development lifecycle, including project plans, risk mitigation strategies, and quality assurance processes implemented.

• Demonstrations of collaboration with SMEs and stakeholders, highlighting how feedback was incorporated and how alignment was achieved for complex projects. Process Documentation:

• Showcase documentation of instructional design processes followed, including needs analysis, learning objective creation, content structuring, and evaluation plan development.

• Examples of how learning content was updated or revised based on feedback, performance data, or product changes, illustrating a commitment to continuous improvement.

• Documentation of quality assurance procedures and how they were applied to ensure the accuracy, effectiveness, and usability of learning materials.

• Evidence of process mapping or workflow design for content development, including timelines, resource allocation, and milestone tracking.

📝 Enhancement Note: The explicit requirement for a "portfolio and/or work samples" is a critical component for evaluating candidates in learning and development roles. For this position, the portfolio should not only demonstrate design skills but also the ability to manage projects, collaborate effectively, and apply adult learning principles rigorously, especially in a technical or clinical context. This aligns with the operational aspect of ensuring consistent, high-quality learning outcomes.

💵 Compensation & Benefits

Salary Range:

• Region 1 (California): $113,200 - $162,800 USD per year.

• Region 2 (Other US Locations): $96,200 - $138,400 USD per year.

Explanation of Range:

The salary range provided reflects industry benchmarks for a Learning Content Designer role with 3+ years of experience, considering the specific software proficiencies and responsibilities outlined. The higher range for Region 1 (California) accounts for the higher cost of living and competitive market rates in the Sunnyvale area. The role is classified as "Professional 3 (9)" within Intuitive's Global Job Leveling system, indicating a mid-level professional role with significant autonomy and impact. Actual compensation will be determined by the candidate's qualifications, skills, experience, and the final job level at which the role is filled, in alignment with applicable laws.

Benefits:

• Comprehensive health insurance (medical, dental, vision)

• Retirement savings plan (e.g., 401k) with company match

• Paid time off (PTO), including vacation, sick leave, and holidays

• Potential for performance-based bonuses or incentives

• Equity or stock options, common in tech/medical device companies

• Professional development opportunities, including training and conferences

• Employee assistance programs and wellness initiatives Working Hours:

• Standard full-time work schedule, typically 40 hours per week.

• The role is designated as "Onsite," requiring the employee to work from the Sunnyvale, California office.

• While the core hours are standard, flexibility may be available for managing project deadlines and international SME collaboration, subject to manager approval.

📝 Enhancement Note: The salary ranges provided are based on the provided Min. Salary Region 1, Max. Salary Region 1, Min. Salary Region 2, and Max. Salary Region 2 values, adjusted for typical market interpretations. The "Professional 3 (9)" designation is a key indicator of the role's seniority and compensation band. The "Onsite" work arrangement is a critical factor, as it influences the compensation expectations for candidates in high-cost-of-living areas like Sunnyvale.

🎯 Team & Company Context

🏢 Company Culture

Industry: Medical Devices / Healthcare Technology (Robotic-assisted Surgery)

Company Size: Large (Intuitive is a global leader with thousands of employees worldwide, indicated by their established presence and product lines like da Vinci and Ion).

Founded: Intuitive was founded in 1995, giving it nearly 30 years of experience and market leadership in its specialized field.

Team Structure:

• The Learning Content Designer will likely be part of a broader Learning & Development (L&D) or Global Enablement team.

• This team likely comprises other instructional designers, content creators, training specialists, and potentially project managers focused on various aspects of employee and customer education.

• The structure may involve reporting to an L&D Manager or a Director of Enablement, with close collaboration across different functional departments such as Engineering, Clinical Affairs, Marketing, Sales Operations, and Product Management. Methodology:

• Data-Driven Design: Learning content development is driven by analysis of learner needs, performance data, and evaluation metrics to ensure effectiveness and ROI.

• Agile Content Development: Projects are managed with clear milestones, iterative feedback cycles, and proactive risk management, akin to agile project management principles.

• Collaborative Workflow: A strong emphasis is placed on teamwork, cross-functional partnerships, and leveraging SME expertise to create high-quality, relevant learning solutions.

• Process Optimization: Continuous evaluation of learning processes and content effectiveness is encouraged to identify areas for improvement and efficiency gains.

Company Website: https://www.intuitive.com/

📝 Enhancement Note: Intuitive's position as a leader in robotic-assisted surgery implies a culture of innovation, precision, and a commitment to improving patient outcomes. For an L&D role, this means the content developed must be accurate, rigorously reviewed, and highly effective in training complex procedures and technologies. The company's slogan, "Make surgery smarter, safer, and more human," underscores the importance of sophisticated training and enablement.

📈 Career & Growth Analysis

Operations Career Level:

This role is classified as "Professional 3 (9)" at Intuitive, indicating a mid-level professional position. It requires a solid foundation of 3+ years of experience and the ability to work independently on complex projects, manage multiple priorities, and collaborate effectively with senior stakeholders and SMEs. The role demands a strong understanding of instructional design principles and proficiency in specialized authoring tools, positioning the individual as a key contributor to the learning and development function.

Reporting Structure:

The Learning Content Designer will likely report to a Learning & Development Manager or a Director of Global Enablement. This structure places them within a specialized team focused on creating and deploying learning solutions. They will collaborate closely with peers within the L&D team and have frequent interactions with Subject Matter Experts (SMEs) from various departments, including engineering, clinical, marketing, and sales.

Operations Impact:

The impact of this role extends beyond traditional L&D. By developing effective learning content for the da Vinci surgical system and Ion platforms, this designer directly contributes to:

• Sales Enablement: Equipping the sales team with the knowledge and skills to effectively articulate product value, handle technical objections, and close deals.

• Customer Education & Adoption: Ensuring physicians, surgeons, and care teams are proficient in using Intuitive's technologies, leading to better patient outcomes and increased utilization of their systems.

• Product Development Support: Contributing to Human Factors usability evaluations, providing critical feedback that influences product design and future iterations.

• Operational Efficiency: Streamlining training processes, reducing the need for repeated interventions, and ensuring consistent application of best practices across the organization and customer base.

Growth Opportunities:

• Senior Learning Content Designer: Progression to a senior role with increased project complexity, leadership on larger initiatives, and mentorship of junior designers.

• Instructional Design Specialist: Deepening expertise in specific areas such as simulation design, advanced eLearning, or learning analytics.

• Learning Program Manager: Transitioning into managing entire learning programs, overseeing curriculum development, and strategic planning for L&D initiatives.

• Enablement Manager: Moving into leadership roles within sales or GTM enablement, focusing on strategy, team management, and broader business impact.

• Technical Writer/Documentation Specialist: Leveraging content creation skills in a more focused technical documentation role.

📝 Enhancement Note: The "Professional 3 (9)" job level suggests a role that is beyond entry-level but not yet senior management. The emphasis on GTM enablement and customer education indicates that success in this role can lead to significant career growth within operations-focused enablement functions. The mention of "training for Human Factors usability evaluations" is a strong indicator of the role's direct contribution to product development and innovation, a key aspect of GTM strategy.

🌐 Work Environment

Office Type: On-site, requiring full-time presence at the Sunnyvale, California office. This suggests a traditional office environment designed for collaboration and focused work.

Office Location(s): Sunnyvale, California, United States. This location is in the heart of Silicon Valley, offering access to a vibrant tech ecosystem and talent pool.

Workspace Context:

• Collaborative Environment: The office is designed to foster teamwork, with shared workspaces, meeting rooms, and common areas for interaction. This is crucial for the frequent collaboration with SMEs and multimedia teams.

• Tools and Technology: Employees will have access to standard office technology, including high-speed internet, computers, and potentially specialized software for multimedia and instructional design. Access to the required software (Articulate Suite, Camtasia, MS Office, Smartsheet) will be provided or expected to be utilized on company-provided equipment.

• Team Interaction: Opportunities for direct, face-to-face interaction with colleagues, fostering a strong team dynamic and facilitating spontaneous problem-solving and knowledge sharing.

Work Schedule:

• The role is full-time, with a standard 40-hour work week.

• As an on-site position, adherence to the company's standard office hours in Sunnyvale is expected.

• While the core schedule is fixed, the nature of project-based work may require occasional flexibility to meet deadlines, subject to management approval.

📝 Enhancement Note: The "Onsite" work arrangement is a critical differentiator. For operations roles, this often implies a more integrated team experience, direct access to resources, and a clearer separation between work and personal life. The Sunnyvale location places it within a highly competitive talent market, which influences both compensation and the caliber of talent expected.

📄 Application & Portfolio Review Process

Interview Process:

The typical interview process for a role like this at Intuitive would likely involve several stages:

1. Application Screening: Initial review of resumes and portfolios for required qualifications and experience.

2. Recruiter Screen: A brief call with a recruiter to discuss experience, career goals, salary expectations, and suitability for the role and company culture.

3. Hiring Manager Interview: A deeper dive into your experience, skills, and approach to instructional design, content development, and project management. This may include behavioral questions.

4. Skills Assessment/Portfolio Review: A critical stage where candidates are asked to present their portfolio, discussing specific projects, their process, challenges, and outcomes. This might also include a practical design exercise or case study.

5. Team/SME Interviews: Meetings with potential colleagues and Subject Matter Experts to assess collaboration skills, technical understanding, and cultural fit.

6. Final Interview/Offer: Discussions with senior leadership or HR for final approval and offer extension.

Portfolio Review Tips:

• Curate Selectively: Choose 3-5 of your strongest, most relevant projects that showcase a range of skills (e.g., complex eLearning, ILT, assessment design, video).

• Tell a Story: For each project, clearly articulate the problem/need, your role, the design process followed (ADDIE), the tools used, the challenges faced, your solutions, and the measurable outcomes or impact.

• Highlight Operations: Emphasize how your design process ensured efficiency, stakeholder alignment, quality assurance, and met specific business objectives (e.g., improved sales performance, faster customer onboarding).

• Showcase Technical Proficiency: Be prepared to discuss your use of Articulate Rise/Storyline, Camtasia, and Smartsheet, demonstrating your technical capabilities.

• Quantify Impact: Whenever possible, use data to demonstrate the effectiveness of your learning solutions (e.g., improved test scores, reduced training time, increased product adoption rates).

Challenge Preparation:

• Design Exercise: Be prepared for a hypothetical scenario where you might be asked to outline the steps to develop a new learning module for a specific product or audience, or to critique an existing piece of content.

• SME Collaboration Scenarios: Practice answering questions about how you would handle difficult SMEs, conflicting feedback, or tight deadlines.

• Adult Learning Theory Application: Be ready to discuss how you apply adult learning principles in your designs and how you ensure content is engaging and effective for adult learners.

• Product Context: Research Intuitive's products (da Vinci, Ion) and their applications. Understand the importance of surgical training and customer education in this industry.

📝 Enhancement Note: The emphasis on a portfolio is paramount. Candidates should prepare to walk through their portfolio, explaining their design process, the rationale behind their choices, and the impact of their work. This is where they demonstrate their operational approach to content development – not just creativity, but also process, efficiency, and results. The mention of "Human Factors usability evaluations" suggests that understanding user-centric design and feedback loops is important.

🛠 Tools & Technology Stack

Primary Tools:

• Articulate Rise: Essential for rapid development of responsive, engaging eLearning courses. Proficiency in creating various lesson types, quizzes, and incorporating multimedia.

• Articulate Storyline: Required for more complex, interactive eLearning modules requiring advanced triggers, variables, and custom layouts. Deep understanding of its capabilities for sophisticated simulations and branching scenarios.

• Camtasia: Necessary for creating and editing instructional videos, screen recordings, and software demonstrations. Proficiency in editing, adding annotations, and exporting for various platforms.

• MS Office Suite (Word, PowerPoint, Excel): Fundamental for creating supporting documentation, presentations, project plans, and data analysis. Strong proficiency expected.

• Smartsheet (or equivalent project management tool): Crucial for managing the content development process, tracking milestones, tasks, risks, and stakeholder reviews. Experience in setting up workflows and reporting is key.

Analytics & Reporting:

• While not explicitly listed as primary tools, the role requires the ability to evaluate learning content using qualitative and quantitative methods. This implies familiarity with learning management system (LMS) reporting capabilities or other data analysis tools to track learner progress, assessment scores, and feedback trends. CRM & Automation:

• While not directly managed by this role, an understanding of how learning content integrates with CRM or sales enablement platforms for tracking sales team readiness and effectiveness would be beneficial. Familiarity with how learning impacts GTM metrics is important.

📝 Enhancement Note: The specific software requirements (Articulate Rise, Storyline, Camtasia, Smartsheet) are non-negotiable and central to the role. Candidates should be prepared to discuss their level of expertise and provide examples of how they've used these tools to create effective learning solutions. The "evaluation" aspect suggests a need for data literacy, even if direct analytics tool experience isn't mandatory.

👥 Team Culture & Values

Operations Values:

• Precision and Quality: Given Intuitive's industry, there's an inherent value on accuracy, detail, and high-quality output in all materials developed.

• Collaboration and Teamwork: The role requires extensive interaction with SMEs and multimedia teams, emphasizing a culture of shared ownership and mutual support.

• Continuous Improvement: A drive to evaluate and enhance learning content and development processes, fostering efficiency and effectiveness.

• Innovation: Contributing creative solutions to learning challenges and exploring new technologies or methodologies to improve training delivery.

• Impact-Oriented: Focusing on creating learning solutions that demonstrably improve performance, knowledge, and outcomes for users.

Collaboration Style:

• Cross-Functional Integration: Actively partnering with individuals from diverse departments (Engineering, Clinical, Sales, Marketing) to gather insights and ensure content alignment.

• Proactive Communication: Regularly updating stakeholders on project status, risks, and milestones, maintaining transparency throughout the development lifecycle.

• Feedback-Driven: Open to constructive criticism and actively seeking feedback from SMEs, peers, and stakeholders to refine learning materials.

• Knowledge Sharing: Willingness to share best practices, insights, and expertise within the L&D team and with cross-functional partners.

📝 Enhancement Note: The company's focus on "robotic-assisted surgery" and "minimally invasive care" implies a culture that values precision, safety, and continuous learning. For a Learning Content Designer, this translates to a need for meticulous attention to detail, a commitment to accuracy, and a deep understanding of the impact their work has on clinical practice and patient outcomes.

⚡ Challenges & Growth Opportunities

Challenges:

• Translating Complex Technical/Clinical Information: Effectively simplifying highly technical or clinical subject matter into accessible and engaging learning content for diverse audiences.

• Managing Multiple Stakeholder Agendas: Balancing the needs and feedback from various SMEs and departments, each with potentially different priorities or perspectives.

• Keeping Pace with Product Evolution: Ensuring learning content remains current and accurate as products and technologies evolve rapidly in the medical device industry.

• Demonstrating ROI of Learning: Quantifying the impact of learning interventions on business outcomes (e.g., sales performance, customer proficiency, patient safety).

• Adapting to New Technologies: Staying current with evolving eLearning tools, trends, and best practices in instructional design.

Learning & Development Opportunities:

• Advanced Instructional Design Techniques: Opportunities to learn and apply more complex design models, gamification, simulation design, or learning analytics.

• Industry Certifications: Pursuing certifications in instructional design, adult learning, or specific authoring tools to enhance professional credentials.

• Exposure to Cutting-Edge Technology: Working directly with advanced robotic surgical systems provides unique learning opportunities in a high-impact field.

• Cross-Functional Project Leadership: Taking on leadership roles in projects that require deep collaboration across different business units, enhancing project management and strategic planning skills.

• Mentorship: Potential to be mentored by senior L&D professionals or to mentor junior designers as career progresses.

📝 Enhancement Note: The challenges inherent in this role are typical for specialized GTM enablement and technical training positions. The key is to frame these challenges as opportunities for growth and skill development, particularly in areas like complex problem-solving, stakeholder management, and impact measurement.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to translate complex technical or clinical information into an accessible learning module. What was your process, and what was the outcome?" (Focus on your analysis, design, and simplification strategies).

• "How do you manage competing priorities and feedback from multiple Subject Matter Experts on a single project?" (Highlight your project management, negotiation, and communication skills).

• "Walk us through a learning project where you had to measure its effectiveness. What metrics did you use, and what did you learn?" (Demonstrate your understanding of evaluation and continuous improvement).

• "Describe your experience using Articulate Storyline or Rise. What are their strengths and limitations for different types of learning content?" (Showcase your technical proficiency and strategic tool selection). Company & Culture Questions:

• "Why are you interested in working for Intuitive, specifically in the medical device/robotic surgery industry?" (Research Intuitive's mission, products, and impact on healthcare).

• "How do you approach creating learning content that aligns with adult learning principles and ensures engagement?" (Discuss your understanding of andragogy and practical application).

• "Describe your experience working in an on-site environment. How do you collaborate effectively with colleagues and SMEs in person?" (Emphasize your teamwork and communication approach). Portfolio Presentation Strategy:

• Structure: For each portfolio piece, clearly outline the Problem/Need, your Role, the Process (ADDIE), the Tools used, the Solution (your content), the Challenges, and the Results/Impact.

• Quantify: Use numbers and data wherever possible to demonstrate the success of your projects (e.g., "resulted in a 15% increase in assessment scores," "reduced training time by 20%").

• Highlight Operations: Emphasize your project management skills, how you ensured quality and efficiency, and how your work supported broader business objectives (e.g., sales enablement, customer adoption).

• Engage: Be prepared to answer questions about your design choices and demonstrate your passion for creating effective learning experiences.

📝 Enhancement Note: Interview preparation should focus on demonstrating not just design skills, but also operational competence in managing projects, collaborating effectively, and driving measurable results through learning interventions. Understanding Intuitive's mission and products will be key to showcasing cultural fit and genuine interest.

📌 Application Steps

To apply for this Learning Content Designer position:

• Submit your application through the provided link on the SmartRecruiters platform.

• Tailor Your Resume: Highlight keywords from the job description, such as "Instructional Design," "eLearning Development," "Adult Learning Theory," "Articulate Rise/Storyline," "Camtasia," "Project Management," and "SME Collaboration." Quantify achievements with metrics whenever possible.

• Curate Your Portfolio: Select 3-5 of your most relevant and impactful work samples. Ensure each project clearly demonstrates your design process, tools used, challenges overcome, and measurable results. Prepare to present these confidently.

• Prepare for the Interview: Research Intuitive's mission, products (da Vinci, Ion), and company culture. Practice answering behavioral and situational questions, focusing on STAR method (Situation, Task, Action, Result) responses that showcase your operational approach to content development.

• Understand the Role's Impact: Be ready to discuss how effective learning content contributes to sales enablement, customer success, and overall business objectives within the medical device industry.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

---