Learning Content Designer

📍 Job Overview

Job Title: Learning Content Designer

Company: Intuitive

Location: Peachtree Corners, Georgia, United States

Job Type: Full-time

Category: Learning & Development / Operations Enablement

Date Posted: June 04, 2026

Experience Level: Mid-Level (3-7 years)

Remote Status: On-site

🚀 Role Summary

• Design and develop engaging, objective-driven learning content, leveraging adult learning principles and diverse training modalities.

• Collaborate extensively with Subject Matter Experts (SMEs) and cross-functional teams to conceptualize, create, and refine technical and clinical training materials.

• Manage the end-to-end content development lifecycle, ensuring quality, timely delivery, and adherence to established processes and project milestones.

• Evaluate the effectiveness of learning content through qualitative and quantitative methods to drive continuous improvement and workflow efficiencies.

• Facilitate technical/clinical training sessions and usability evaluations, contributing to the comprehensive education of Intuitive teams and healthcare professionals.

📝 Enhancement Note: While the title is "Learning Content Designer," the responsibilities heavily lean into instructional design and training development within a technical/clinical domain. The role requires a strong understanding of adult learning principles and the ability to translate complex technical information into accessible educational content. This role is critical for enabling sales, service, and clinical support operations by ensuring proficiency with Intuitive's advanced medical technologies.

📈 Primary Responsibilities

• Analyze role-specific learner needs and tasks to craft measurable, performance-based learning objectives that align with business goals.

• Develop new or update existing learning content, including eLearning modules, instructor-led training (ILT) materials, assessments, and job aids, ensuring content accuracy and relevance.

• Collaborate with multimedia teams to create, adapt, and integrate media assets (graphics, videos, simulations) that enhance learning engagement and comprehension.

• Proactively manage the content development process, including detailed project planning, milestone tracking, risk assessment, facilitating review cycles, implementing feedback, and conducting thorough quality assurance.

• Monitor deliverables throughout implementation, translation, and launch phases, providing regular, clear status updates to project teams and stakeholders.

• Evaluate learning content effectiveness using qualitative (e.g., feedback surveys, focus groups) and quantitative (e.g., performance data, assessment scores) methods to identify areas for improvement and streamline development workflows.

• Conduct and sign off on technical/clinical training for internal Intuitive teams supporting customer education initiatives, ensuring they are equipped to deliver effective training.

• Develop and deliver specialized training for Human Factors usability evaluations, contributing to product design and validation processes.

• Conduct hands-on lab-based skills training for physicians and care teams, demonstrating proficiency in surgical procedures and system operation.

📝 Enhancement Note: The responsibilities highlight a blend of creative design, rigorous project management, and direct training delivery. The emphasis on "sign-off" for technical/clinical content and conducting lab-based training indicates a need for deep domain understanding and the ability to validate training effectiveness, which is crucial for operational readiness in a highly regulated industry.

🎓 Skills & Qualifications

Education:

• Bachelor's degree required, with a preference for degrees in Instructional Design, Education, or a Science/Engineering field.

• Master's degree in Curriculum Development or Instructional Design/Technology is preferred. Experience:

• 3-7 years of relevant professional experience in instructional design, curriculum development, or a related field.

• Minimum of 1-2 years of experience in a biotech or medical device organization is preferred, demonstrating familiarity with industry-specific challenges and regulatory environments. Required Skills:

• Demonstrated application of adult learning theory, analysis tools and processes, evaluation models, assessment best practices, and learning objective construction.

• Experience designing and developing a variety of learning formats: eLearning, instructor-led training (ILT), and assessments.

• Proven ability to deliver training effectively in professional or classroom settings.

• Excellent written and interpersonal communication skills, essential for collaborating with SMEs, stakeholders, and learners.

• Ability to self-manage and prioritize multiple development projects and deadlines, adapting to project changes with agility.

• Skill in presenting clear, data-supported solutions that drive alignment and cross-functional buy-in.

• Proficiency with instructional design processes, tools, and templates.

• Strong organizational skills and meticulous attention to detail.

• Ability to sign off on applicable technical and/or clinical content, signifying a level of subject matter expertise or validation capability.

• Must provide work samples and/or a portfolio showcasing relevant learning development projects. Preferred Skills:

• Proficiency with Adobe Creative Cloud suite for advanced media asset creation and editing.

• Experience in a regulated industry such as biotech or medical devices, understanding compliance and quality standards.

📝 Enhancement Note: The qualifications emphasize both theoretical knowledge (adult learning theory) and practical application across various learning modalities. The requirement for a portfolio and the ability to "sign off" on technical/clinical content are critical indicators of the level of responsibility and expertise expected. The preference for biotech/medical device experience suggests a need for understanding specific industry nuances.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio is mandatory, showcasing a range of learning content design and development projects.

• Include examples of eLearning modules (e.g., Articulate Storyline/Rise), instructor-led training materials, assessments, and any multimedia assets created.

• For each project, clearly articulate the learning objectives, target audience, design process, instructional strategies employed, and measurable outcomes.

• Demonstrate experience with the full instructional design lifecycle, from needs analysis and objective setting to evaluation and iteration.

• Highlight projects that involved collaboration with SMEs and stakeholders, illustrating your ability to manage feedback and drive consensus. Process Documentation:

• Experience working with established instructional design processes, tools, and templates is essential.

• Ability to document design decisions, development steps, and evaluation findings clearly and concisely.

• Familiarity with project management tools like Smartsheet for tracking development milestones, risks, and deliverables.

• Understanding of quality assurance processes for learning content to ensure accuracy, consistency, and adherence to standards.

📝 Enhancement Note: The explicit requirement for a portfolio underscores the practical, project-based nature of this role. Applicants should curate their portfolios to highlight projects demonstrating mastery of required software (Articulate, Camtasia) and adherence to adult learning principles, especially those involving technical or clinical content. Highlighting process efficiency improvements within their portfolio projects will be advantageous.

💵 Compensation & Benefits

Salary Range:

• Region 1 (likely higher cost of living/major metro areas): $113,200 - $162,800 USD per year.

• Region 2 (likely lower cost of living/other areas): $96,200 - $138,400 USD per year.

Benefits:

• Comprehensive compensation package including base pay, incentives, and equity.

• Robust benefits program designed to support employee well-being and professional development.

• Specifics on health insurance, retirement plans, paid time off, and potential for professional development stipends are typically detailed during the offer stage. Working Hours:

• Standard 40-hour work week.

• The role is on-site, implying a structured daily schedule within the company's operational hours.

📝 Enhancement Note: The provided salary ranges indicate a significant variation, likely due to geographic cost of living differences or potentially different job leveling within the "Professional 3 (9)" band. The ranges are competitive for mid-level instructional design roles, especially within the medical device sector. The mention of "incentives" and "equity" suggests performance-based compensation components. The "Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee" note implies potential salary adjustments or strategic hiring considerations based on location beyond the two defined salary regions.

🎯 Team & Company Context

🏢 Company Culture

Industry: Medical Devices / Robotics / Healthcare Technology

Company Size: Large Enterprise (implied by global presence and advanced technology development)

Founded: Nearly 30 years ago, with a focus on robotic-assisted surgery and minimally invasive care. This history signifies a culture of innovation, continuous improvement, and a long-term vision for transforming healthcare.

Team Structure:

• The Learning Content Designer will be part of a team responsible for developing educational materials. This team likely operates within a larger Learning & Development, Training, or Global Technical Services department.

• Reporting structure will likely involve a manager overseeing content development and instructional design specialists.

• Close collaboration is expected with Subject Matter Experts (SMEs) from engineering, clinical affairs, R&D, marketing, and sales departments, as well as multimedia developers and project managers. Methodology:

• Emphasis on data-driven design and evaluation, using qualitative and quantitative methods to inform content improvements and workflow efficiencies.

• Application of established adult learning principles and instructional design models (e.g., ADDIE, SAM).

• A rigorous, quality-focused approach to content development, essential in a regulated medical device environment.

• Proactive project management to ensure timely delivery of high-quality learning assets.

Company Website: https://www.intuitive.com/

📝 Enhancement Note: Intuitive's culture is driven by a mission to improve patient outcomes through innovative technology. This translates to a work environment that values rigor, collaboration, and a commitment to excellence. For a Learning Content Designer, this means understanding the critical impact of their work on healthcare professionals and ultimately, patient care, necessitating a high degree of accuracy and pedagogical soundness in all developed materials.

📈 Career & Growth Analysis

Operations Career Level: This role is classified as "Professional 3 (9)," indicating a mid-level professional position requiring significant expertise and the ability to work independently on complex projects. It sits above entry-level roles and below senior or lead positions.

Reporting Structure: The Learning Content Designer will likely report to a Manager or Director of Learning & Development, Training Operations, or a related function. They will collaborate closely with peers in instructional design, multimedia development, and project management, as well as with various internal stakeholders and SMEs.

Operations Impact: This role directly impacts operational effectiveness by ensuring that Intuitive's internal teams and external customers (healthcare professionals) are proficient with complex robotic surgical systems and related technologies. Effective training leads to:

• Improved adoption and utilization of Intuitive's products.

• Enhanced surgical outcomes and patient safety.

• Increased efficiency and reduced errors in clinical settings.

• Stronger customer relationships and satisfaction.

• More effective sales and support efforts. Growth Opportunities:

• Skill Advancement: Deepen expertise in specific learning technologies (e.g., advanced Articulate Storyline, simulation software), instructional design methodologies, and medical device training.

• Specialization: Focus on specific areas such as clinical training for surgeons, technical training for engineers/field service, or sales enablement content.

• Leadership: With demonstrated success and experience, potential to move into Senior Learning Content Designer roles, Lead Instructional Designer, Training Manager, or roles in curriculum strategy and program management.

• Cross-functional Mobility: Opportunities to transition into roles in product management, technical documentation, UX/UI design (related to user interfaces of training platforms), or quality assurance within the medical device field.

📝 Enhancement Note: The "Professional 3 (9)" classification suggests a role with substantial responsibility and autonomy. Growth opportunities are strong, particularly for those who can demonstrate impact on key business metrics like product adoption, customer proficiency, and operational efficiency. The role is a critical component of the broader Go-To-Market (GTM) and customer success operations.

🌐 Work Environment

Office Type: This is an "Onsite - This job is fully onsite" position. This indicates a traditional office-based work environment within Intuitive's facilities.

Office Location(s):

• Peachtree Corners, Georgia, United States. This location likely offers a collaborative workspace designed to foster team interaction and support the development of complex learning materials. Workspace Context:

• Expect a professional office setting conducive to focused work on content development, potentially with access to dedicated training labs or simulation environments for practical training delivery.

• Collaboration will be a key aspect, with opportunities to work alongside multimedia specialists, instructional designers, SMEs, and other team members in shared office spaces or meeting rooms.

• Access to necessary software and technology (Articulate, Camtasia, MS Office, Smartsheet) will be provided to support the design and development process. Work Schedule:

• The standard 40-hour work week is implied, with a typical "Day" shift. Given the on-site requirement, adherence to standard business hours is expected, though occasional flexibility may be needed for project deadlines or specific training events.

📝 Enhancement Note: The on-site requirement is significant. It suggests a preference for highly collaborative work, direct interaction with SMEs, and potentially hands-on involvement with training equipment or facilities. Candidates should be prepared for a structured, team-oriented environment.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess alignment with required skills and experience.

• Hiring Manager Interview: Discussion focused on your background, experience with instructional design principles, software proficiency, and understanding of adult learning. Expect questions about your approach to content development and SME collaboration.

• Portfolio Presentation/Skills Assessment: You will likely be asked to present specific projects from your portfolio, explaining your design process, challenges, solutions, and outcomes. A practical skills assessment or case study may also be included to evaluate your ability to develop a learning concept or module.

• Team/SME Interviews: Interviews with potential colleagues and Subject Matter Experts to assess your collaborative skills, communication style, and ability to grasp technical/clinical concepts.

• Final Interview: May involve senior leadership to discuss cultural fit, career aspirations, and overall alignment with Intuitive's mission.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 of your strongest projects that best demonstrate your skills in eLearning, ILT, assessment design, and your proficiency with Articulate Storyline and Rise. If possible, include a project from the medical device or biotech industry.

• Quantify Impact: For each project, clearly articulate the learning objectives, the problem you solved, your design process, the tools used, and, most importantly, the measurable results or impact (e.g., improved performance metrics, reduced errors, increased efficiency).

• Highlight Collaboration: Showcase projects where you effectively collaborated with SMEs and stakeholders, detailing how you managed feedback, resolved conflicting input, and drove consensus.

• Demonstrate Process: Be prepared to walk through your design process for a chosen project, explaining your rationale behind specific design decisions and instructional strategies.

• Technical Proficiency: Ensure your portfolio clearly reflects your mastery of Articulate Rise, Storyline, and Camtasia. If you have Adobe Creative Cloud skills, highlight those as well.

Challenge Preparation:

• Scenario-Based Questions: Anticipate questions asking how you would approach designing training for a new complex surgical procedure or a technical update to the da Vinci system.

• Problem-Solving: Be ready to discuss how you handle challenging SMEs, tight deadlines, or situations where learning objectives are unclear.

• Adult Learning Application: Prepare examples of how you've applied adult learning principles to make training more effective and engaging.

• Company Research: Understand Intuitive's mission, products (da Vinci system, Ion), and market position. Be ready to articulate why you are passionate about working in medical technology and contributing to their goals.

📝 Enhancement Note: The emphasis on a portfolio and specific software proficiency is a strong indicator of how candidates will be evaluated. Applicants should prepare a well-organized digital portfolio and practice presenting specific case studies that demonstrate their end-to-end instructional design capabilities and impact.

🛠 Tools & Technology Stack

Primary Tools:

• Articulate Rise: For rapid development of responsive eLearning courses, particularly for content that needs to be accessible on various devices.

• Articulate Storyline: For creating highly interactive and complex eLearning modules, simulations, and branching scenarios.

• Camtasia: For screen recording, video editing, and creating instructional videos and software demonstrations.

• MS Office Suite (Word, PowerPoint, Excel): Essential for creating supporting documentation, presentations, project plans, and data analysis.

• Smartsheet (or equivalent project management tool): To manage project timelines, track tasks, monitor risks, and communicate status updates to stakeholders.

Analytics & Reporting:

• While not explicitly listed as primary tools for the designer, an understanding of how learning analytics are used to evaluate content effectiveness is beneficial. This might involve interpreting data from a Learning Management System (LMS) or other reporting tools. CRM & Automation:

• Not directly applicable to the core responsibilities of this role, but an awareness of how training impacts CRM data (e.g., sales enablement, customer adoption metrics) could be advantageous.

📝 Enhancement Note: Proficiency in Articulate Storyline and Rise is non-negotiable. These tools are the industry standard for interactive eLearning. Camtasia is also critical for video-based learning components. Experience with Smartsheet indicates a need for strong project management skills and the ability to integrate into a structured development process.

👥 Team Culture & Values

Operations Values:

• Innovation: A drive to develop novel and effective learning solutions that push the boundaries of healthcare education.

• Collaboration: A strong emphasis on teamwork, working closely with SMEs, multimedia specialists, and other stakeholders to achieve shared goals.

• Excellence: A commitment to high-quality output, accuracy, and pedagogical soundness in all learning materials, reflecting the critical nature of Intuitive's products.

• Purpose-Driven: A dedication to improving patient care and outcomes through education, fostering a sense of meaningful contribution.

• Efficiency: A focus on optimizing development processes and evaluating content effectiveness to ensure resources are used wisely and learning impact is maximized.

Collaboration Style:

• Cross-functional Integration: Expect to work closely with diverse teams, requiring strong communication and interpersonal skills to bridge technical, clinical, and design perspectives.

• Feedback-Driven: A culture that values constructive feedback for continuous improvement of both content and processes.

• Knowledge Sharing: Encouragement to share best practices, new techniques, and insights within the learning and development team.

• Agile Approach: While structured, the environment likely embraces adaptability to project changes and evolving business needs.

📝 Enhancement Note: The company's mission-driven nature is a core cultural component. For operations enablement roles like this, it means understanding how your work directly contributes to the company's broader success in revolutionizing healthcare. Applicants should demonstrate an alignment with these values and a collaborative spirit.

⚡ Challenges & Growth Opportunities

Challenges:

• Translating Complex Technical/Clinical Information: The primary challenge is distilling intricate details of robotic surgery and medical devices into clear, concise, and engaging learning content suitable for diverse audiences.

• Managing Diverse Stakeholders: Balancing the needs and expectations of various SMEs and stakeholders, each with potentially different priorities and levels of technical understanding.

• Keeping Pace with Technological Advancements: Ensuring training materials are continuously updated to reflect the latest product iterations, software updates, and surgical techniques in a rapidly evolving field.

• Measuring Learning Impact: Demonstrating the tangible ROI and effectiveness of learning programs through robust evaluation methods can be challenging but is crucial for securing ongoing resources and buy-in.

Learning & Development Opportunities:

• Specialized Training: Opportunities to attend industry conferences (e.g., ATD, eLearning Guild) and pursue certifications in instructional design, adult learning, or specific technologies.

• Mentorship: Potential to be mentored by senior instructional designers or learning leaders within Intuitive, gaining insights into advanced design strategies and career progression.

• Exposure to Cutting-Edge Technology: Direct involvement with the development and training for industry-leading robotic surgical systems, providing unique professional development.

• Career Pathing: Clear pathways for advancement into senior design roles, team leadership, or specialized areas within Global Technical Services or Learning & Development.

📝 Enhancement Note: This role offers significant challenges that are also excellent learning opportunities. Successfully navigating the complexity of medical device training will build highly marketable skills in a specialized and growing field.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for developing a complex eLearning module from initial concept to final delivery, particularly for a technical audience. What steps do you take to ensure accuracy and engagement?"

• "How do you approach collaborating with Subject Matter Experts (SMEs) who may have limited instructional design experience or conflicting input? Can you provide an example?"

• "Imagine we are launching a new feature for the da Vinci system. How would you determine the learning objectives and the most effective training modality to introduce this to surgeons and support staff?"

• "How do you incorporate adult learning principles into your design? Can you give an example where applying a specific principle significantly improved learning outcomes?" Company & Culture Questions:

• "Why are you interested in working for Intuitive, specifically in the medical device industry?"

• "Our mission is to make surgery smarter, safer, and more human. How do you see your role as a Learning Content Designer contributing to this mission?"

• "Describe a time you had to adapt to a significant change in project scope or requirements. How did you handle it, and what was the outcome?"

• "How do you stay current with the latest trends and best practices in instructional design and learning technology?" Portfolio Presentation Strategy:

• Structure Your Narrative: For each project presented, follow a clear story arc: the problem/need, your role and process, the solution (content/design), the tools used, and the measurable results/impact.

• Highlight Key Skills: Explicitly point out how each project demonstrates your proficiency in Articulate Storyline/Rise, Camtasia, adult learning theory, and collaboration.

• Focus on Impact: Quantify results whenever possible. If exact numbers aren't available, discuss the intended impact and how you designed to achieve it.

• Be Prepared for Deep Dives: Anticipate questions about specific design choices, challenges you faced, and how you'd improve the project if you had more time or resources.

• Showcase Your Process: Be ready to discuss your workflow, your rationale for choosing specific tools or methodologies, and how you manage feedback and revisions.

📝 Enhancement Note: Preparing specific examples that align with the responsibilities and qualifications is key. For the portfolio presentation, focus on projects that demonstrate problem-solving, impact, and proficiency with the required technologies, especially those relevant to technical or clinical training.

📌 Application Steps

To apply for this Learning Content Designer position:

• Submit your application through the provided link on SmartRecruiters.

• Portfolio Customization: Ensure your resume and portfolio are tailored to highlight experience with Articulate Storyline, Rise, Camtasia, adult learning principles, and any relevant technical or clinical content development. If you have medical device experience, make sure it's prominently featured.

• Resume Optimization: Use keywords from the job description such as "instructional design," "eLearning development," "adult learning theory," "curriculum development," "Articulate Rise," "Articulate Storyline," and "SME collaboration." Quantify achievements with metrics where possible.

• Interview Preparation: Practice articulating your design process, problem-solving approaches, and collaborative experiences. Prepare to present specific projects from your portfolio with a clear focus on impact and methodology.

• Company Research: Thoroughly research Intuitive, its products (da Vinci surgical system, Ion), its mission, and its role in the medical technology industry. Understand how your skills can directly contribute to their goals of making surgery smarter, safer, and more human.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.