Lead Product Designer

📍 Job Overview

Job Title: Lead Product Designer

Company: OutSystems

Location: Portugal (Remote), United Kingdom (Remote)

Job Type: Full time

Category: Product Design / UX

Date Posted: 2026-08-11

Experience Level: 5-10 Years

Remote Status: Fully Remote

🚀 Role Summary

• Lead end-to-end product design processes, from user research and ideation to prototyping and user testing, for OutSystems' leading AI Development Platform.

• Champion design excellence and user-centricity across Product and R&D, ensuring intuitive and engaging product experiences that drive customer adoption.

• Collaborate closely with Product Management, Engineering, and emerging AX (Agentic Experience) teams to integrate human-AI workflows and design clear human oversight moments.

• Mentor and guide fellow designers, fostering a culture of innovation and shared vision for design quality within an agile, cross-functional environment.

📝 Enhancement Note: The role emphasizes a forward-thinking approach to design, specifically integrating AI agents and human-AI collaboration into the user experience. This is a critical differentiator for operations and product roles in the current tech landscape.

📈 Primary Responsibilities

• Lead comprehensive user and product research initiatives to deeply understand customer needs and developer challenges within the low-code platform context.

• Develop and iterate on end-to-end design solutions, including wireframes, mockups, and interactive prototypes, to address complex product requirements.

• Conduct user testing sessions and gather feedback to validate design decisions and ensure the delivery of impactful, user-centered solutions.

• Actively advocate for design best practices and user needs within Product and R&D, influencing product strategy and roadmap decisions.

• Partner with Product Management and Engineering teams in an agile development cycle to ensure seamless design implementation and product launch.

• Translate complex technical concepts and AI capabilities into intuitive and accessible user interfaces and workflows for both human users and AI agents.

• Identify and design for the nuanced interactions within human-and-agent co-navigated and agent-led workflows, ensuring trust and control for human oversight.

• Contribute to the ongoing evolution of the UX practice and its integration with the burgeoning AX discipline, potentially leading training initiatives.

• Inspire creativity and innovation within the design team, introducing novel approaches and elevating the overall product design process.

📝 Enhancement Note: The responsibilities highlight a dual focus on traditional UX leadership and the emerging field of Agentic Experience (AX), requiring designers to understand and design for human-AI collaborative environments.

🎓 Skills & Qualifications

Education: Bachelor's degree in a UX-related field or equivalent professional experience with complex B2B SaaS products.

Experience: 5+ years of experience in UX or Product Design, with demonstrated experience leading projects from conception to execution, including research, design, and testing phases.

Required Skills:

• Proven experience leading design projects from planning through user testing and iteration.

• Expertise in user-centered design principles and methodologies.

• Strong proficiency in Figma and other industry-standard design and prototyping tools.

• Demonstrated ability to collaborate effectively within cross-functional teams (Product Management, Engineering, Research).

• Experience working with complex B2B SaaS products, with a preference for enterprise software.

• Ability to translate high-level vision into detailed implementation specifications.

• Excellent communication, presentation, and interpersonal skills, with the ability to articulate design rationale to technical and AI-focused stakeholders.

• Fluency in English, both spoken and written. Preferred Skills:

• Working knowledge of AI copilots, assistants, or agents and their impact on product experiences.

• Familiarity with the UX-UAX-AX spectrum (human-navigated, human-and-agent co-navigated, agent-autonomous).

• Experience with AI-assisted design tools (e.g., Figma Make, Cursor, Claude).

• Understanding of low-code platforms, software development processes, or related technical domains.

• Experience mentoring or leading junior designers.

📝 Enhancement Note: The requirement for understanding the UX-UAX-AX spectrum and familiarity with AI-assisted design tools indicates a strategic focus on the future of product design within AI-integrated environments.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase end-to-end design process examples, demonstrating ownership from initial research and problem definition through to final, tested solutions.

• Present case studies that highlight complex B2B SaaS challenges and how your design solutions effectively addressed user needs and business objectives.

• Include examples of wireframes, high-fidelity mockups, and interactive prototypes to illustrate your design capabilities and attention to detail.

• Demonstrate experience with user research methodologies and how insights were translated into design decisions.

• Highlight instances of collaboration with engineering and product teams, showcasing your ability to work within cross-functional environments. Process Documentation:

• Detail your approach to conducting user research, including methodologies, participant recruitment, and insight synthesis.

• Illustrate your workflow for ideation and concept development, including techniques used to explore multiple design directions.

• Provide examples of iterative design and user testing, showing how feedback influenced design refinements.

• Document your process for creating and maintaining design systems or style guides to ensure consistency and scalability.

• Explain your strategy for collaborating with engineering teams to ensure accurate implementation of designs.

📝 Enhancement Note: A strong portfolio demonstrating end-to-end design ownership and experience with complex B2B SaaS products is crucial. The emphasis on human-AI interaction design within the portfolio is a significant advantage.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for Lead Product Designers with 5-10 years of experience in Portugal and the UK, a competitive salary range is estimated to be between €55,000 - €85,000 annually. This range can vary based on specific location within these countries, candidate experience, and final negotiation.

Benefits:

• Professional Development Fund: Allocated budget for continuous learning, certifications, and skill enhancement relevant to design and AI.

• Internal Mobility Program: Opportunities to explore diverse roles and projects within OutSystems, fostering career growth and specialization.

• Global Remote Work Culture: Flexibility to work from anywhere within Portugal or the UK, promoting work-life balance.

• Comprehensive Health and Wellness Programs: (Assumed based on typical enterprise benefits)

• Paid Time Off and Holidays: (Assumed based on typical enterprise benefits)

• Retirement Savings Plan: (Assumed based on typical enterprise benefits)

Working Hours: Standard full-time hours, approximately 40 hours per week, with flexibility offered to accommodate remote work and global team collaboration.

📝 Enhancement Note: Salary estimates are based on research for Lead Product Designer roles in Portugal and the UK, considering the specified experience level and the remote work arrangement. Benefits are derived from the provided text and common industry offerings for a company of OutSystems' caliber.

🎯 Team & Company Context

🏢 Company Culture

Industry: Enterprise AI Development Platform / Low-Code Software. OutSystems operates in a dynamic and rapidly evolving technology sector, at the intersection of enterprise software, low-code development, and artificial intelligence. This context means a continuous focus on innovation, scalability, and addressing complex business challenges for large organizations.

Company Size: 1,700+ employees. This size indicates a mature, established company with robust processes and a significant global presence, yet still agile enough to foster a dynamic culture and offer growth opportunities.

Founded: 2001. With over two decades of experience, OutSystems has a proven track record and deep expertise in the enterprise software market, positioning itself as a leader in the shift towards agentic development.

Team Structure:

• The Product Design team is likely integrated within larger Product and R&D organizations, working in close collaboration with Product Management and Engineering.

• As a Lead, you will be part of a design leadership cohort, potentially reporting to a Head of Design or VP of Product, and will mentor individual contributors.

• Cross-functional collaboration is central, with designers working alongside AI and AX specialists, further broadening the scope of interaction. Methodology:

• Data-driven decision-making, leveraging user research and analytics to inform product strategy and design.

• Agile development practices, emphasizing iterative design, rapid prototyping, and continuous feedback loops.

• Focus on human-AI collaboration, with a strategic approach to integrating AI agents into existing and new workflows.

• Commitment to design excellence, aiming for intuitive, reliable, and impactful user experiences.

Company Website: https://www.outsystems.com/

📝 Enhancement Note: OutSystems' position as a leader in low-code and enterprise AI development, coupled with its 20+ year history, provides a unique blend of stability and cutting-edge innovation. The emphasis on the "agentic era" is a key cultural and strategic driver.

📈 Career & Growth Analysis

Operations Career Level: Lead Product Designer. This role signifies a senior-level position with significant responsibility for design strategy, execution, and team mentorship. It requires not only strong individual design skills but also the ability to influence product direction and guide other designers. The role is a critical bridge between core UX principles and the emerging field of AI-driven experiences.

Reporting Structure: The Lead Product Designer will likely report to a Director or VP of Product/Design. They will also mentor and guide other designers within their product domain, fostering a collaborative and growth-oriented environment.

Operations Impact: The Lead Product Designer has a direct impact on the usability, adoption, and overall success of the OutSystems AI Development Platform. By creating intuitive and powerful user experiences, they empower customers to build critical applications and AI agents faster and more effectively, directly contributing to OutSystems' market leadership and revenue growth.

Growth Opportunities:

• Specialization in AI/AX Design: Deepen expertise in designing for human-AI collaboration, becoming a go-to expert in Agentic Experience design.

• Leadership Progression: Advance into senior leadership roles such as Principal Designer, Design Manager, or Head of Design, managing larger teams and influencing product strategy at a broader level.

• Cross-functional Moves: Leverage design leadership experience for roles in Product Management, UX Research leadership, or even strategic initiatives focused on platform innovation.

• Continuous Learning: Utilize the Professional Development Fund and internal programs to stay at the forefront of design tools, AI advancements, and enterprise software trends.

📝 Enhancement Note: The Lead Product Designer role at OutSystems offers a unique opportunity to shape the future of enterprise software development by integrating AI. Growth paths are strongly aligned with emerging trends in AI and UX, offering significant career advancement potential.

🌐 Work Environment

Office Type: Fully Remote. OutSystems embraces a global remote-first culture, offering flexibility and autonomy to its employees. This means no physical office is required, and work is conducted primarily through digital collaboration tools.

Office Location(s): While the role is remote, the company has offices in the United States, United Kingdom, Netherlands, Portugal, Germany, UAE, Japan, Hong Kong, Malaysia, Australia, India, and Singapore. This global presence fosters a diverse and international work environment.

Workspace Context:

• Digital Collaboration Hub: The primary workspace will be digital, relying heavily on platforms like Slack, Zoom, Figma, and project management tools for communication, design collaboration, and project tracking.

• Asynchronous Workflows: Given the global nature of the team, proficiency in asynchronous communication and documentation is key to effective collaboration.

• Access to Tools: Employees are expected to have reliable internet access and a suitable home office setup. The company likely provides access to necessary software licenses and cloud-based tools.

• Team Interaction: While remote, there will be opportunities for virtual team meetings, design critiques, and company-wide virtual events to foster connection and team spirit.

Work Schedule: Full-time, with an emphasis on flexibility. While standard working hours are approximately 40 per week, the remote nature allows for adaptable scheduling, provided that core collaboration times with global teams are met.

📝 Enhancement Note: The fully remote nature of this role necessitates strong self-discipline, excellent digital communication skills, and comfort with asynchronous collaboration. The global distribution of teams means adapting to various time zones is a practical consideration.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: HR or recruiter call to assess basic qualifications, cultural fit, and interest in the role and OutSystems.

• Hiring Manager Interview: Deeper dive into your experience, leadership style, and understanding of product design principles, particularly in B2B SaaS and AI contexts.

• Portfolio Review & Design Challenge: A critical stage where you'll present your portfolio, showcasing case studies of your work. This may be accompanied by a design challenge (e.g., a take-home assignment or a live design exercise) to assess your problem-solving skills, design process, and ability to articulate your rationale. Expect to discuss how you've incorporated AI considerations or would approach them.

• Cross-functional Interviews: Meetings with Product Management, Engineering leads, and potentially other designers or AX specialists to assess collaboration skills and technical understanding.

• Final Interview: Often with a senior leader (e.g., VP of Product/Design) to confirm strategic alignment and assess overall fit.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 of your strongest projects that best demonstrate your end-to-end design process, leadership capabilities, and experience with complex B2B SaaS products.

• Focus on Impact: For each project, clearly articulate the problem, your role, your design process, key decisions made, and the measurable impact or outcomes achieved. Quantify results whenever possible.

• Highlight AI Integration: Explicitly discuss any experience or thought process related to AI, human-AI collaboration, or agentic workflows. If you don't have direct experience, articulate how you would approach designing for these scenarios based on your understanding.

• Showcase Leadership: Demonstrate how you've guided others, influenced decisions, or taken ownership beyond individual contribution.

• Practice Your Presentation: Rehearse your portfolio walkthrough to ensure a clear, concise, and engaging narrative. Be prepared to answer in-depth questions about your design choices and challenges.

Challenge Preparation:

• Understand the Context: If given a take-home challenge, thoroughly research OutSystems, its platform, and its target audience. Consider the implications of AI and agentic design.

• Articulate Your Process: Be ready to explain your step-by-step approach, from understanding the problem to presenting your solution. Focus on your thought process, not just the final output.

• Consider AI Implications: Even if the challenge doesn't explicitly mention AI, think about how AI could potentially augment or change the user experience you're designing.

• Prepare for Questions: Anticipate questions about your design decisions, trade-offs, and how you would iterate on the solution.

📝 Enhancement Note: The interview process heavily emphasizes portfolio demonstration and the ability to discuss AI integration. Candidates should prepare to articulate their understanding of the UX-UAX-AX spectrum and how they approach designing for human-AI collaboration.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for UI design, prototyping, and collaboration. Mastery is expected, including features for design systems and component libraries.

• AI-Assisted Design Tools: Familiarity with tools like Figma's AI features (e.g., Figma Make), Cursor, or Claude is a significant plus for leveraging AI in the design workflow.

• Prototyping Tools: Beyond Figma, experience with other advanced prototyping tools may be beneficial for complex interactions.

Analytics & Reporting:

• User Research Platforms: Tools for conducting user interviews, surveys, and usability testing (e.g., UserTesting.com, Maze, Lookback).

• Analytics Dashboards: Familiarity with understanding product analytics to inform design decisions (e.g., Amplitude, Mixpanel, Google Analytics), though direct usage might be less common for designers.

CRM & Automation:

• While not direct design tools, understanding how products integrate with CRM systems (like Salesforce) and workflow automation tools can provide valuable context for enterprise B2B SaaS design.

• Project Management & Collaboration: Tools like Jira, Confluence, Asana, or Trello are commonly used for agile project tracking and documentation.

📝 Enhancement Note: Proficiency in Figma is non-negotiable. A demonstrated understanding and willingness to use AI-assisted design tools are becoming increasingly important for roles focused on future-facing product development.

👥 Team Culture & Values

Operations Values:

• Trust: Fostering an environment where team members can rely on each other, act with integrity, and are empowered to make decisions. For designers, this means trusting your expertise and trusting your colleagues to collaborate effectively.

• Customer Success: A deep commitment to understanding and solving customer problems, ensuring that design directly contributes to user satisfaction and business value. This translates to a user-first approach in all design activities.

• Innovation: Encouraging new ideas, experimentation, and a forward-thinking mindset, especially in adopting new technologies like AI and designing for emerging interaction paradigms.

• Alignment: Ensuring that individual and team efforts are aligned with the company's overall vision and strategic objectives, particularly regarding the platform's evolution in the agentic era.

Collaboration Style:

• Cross-functional Integration: Designers are integral members of cross-functional teams, working closely with product managers, engineers, and researchers to co-create solutions.

• Open Communication & Feedback: A culture that values open dialogue, constructive feedback, and respectful debate to refine designs and approaches.

• Knowledge Sharing: Encouraging the sharing of best practices, learnings from research, and insights into new design trends and AI capabilities across the design and R&D teams.

• Agile & Iterative: Embracing a flexible and adaptive approach to design, where continuous iteration based on feedback and new information is the norm.

📝 Enhancement Note: The core values of Trust, Customer Success, Innovation, and Alignment are foundational. For a Lead Product Designer, demonstrating how your work embodies these values, particularly innovation in AI/AX design, will be key.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for Human-AI Collaboration: Navigating the complexities of designing intuitive and trustworthy interfaces for workflows involving both humans and AI agents, ensuring clear roles and responsibilities.

• Balancing Innovation with Enterprise Needs: Integrating cutting-edge AI capabilities while meeting the stringent requirements for reliability, security, and governance expected by enterprise customers.

• Communicating Complex Concepts: Effectively translating technical AI concepts and the nuances of agentic experiences to diverse stakeholders, including non-technical audiences.

• Staying Ahead of Rapid AI Evolution: Continuously learning and adapting design strategies as AI technology and its applications evolve at an unprecedented pace.

Learning & Development Opportunities:

• Specialized AI/AX Training: Access to internal resources, workshops, and potentially external courses focused on designing for AI and agentic systems.

• Mentorship from AI Experts: Opportunities to learn from and collaborate with AI engineers and AX specialists within OutSystems.

• Industry Conferences & Certifications: Support for attending relevant design, AI, and technology conferences, as well as pursuing professional certifications.

• Leadership Development Programs: Structured programs designed to enhance leadership, strategic thinking, and team management skills for advancing into senior roles.

📝 Enhancement Note: The primary challenge and growth opportunity lie in mastering the design of human-AI collaborative experiences within an enterprise context, positioning the candidate at the forefront of a rapidly developing field.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you led a complex product design initiative from ideation to launch. What were the key challenges, and how did you overcome them?" (Focus on your leadership, process, and impact.)

• "How would you approach designing an AI-powered feature for a low-code platform that assists developers in debugging code?" (Consider user needs, AI capabilities, and potential UX-UAX-AX scenarios.)

• "Walk us through your process for incorporating user research insights into your design decisions, especially when dealing with complex B2B SaaS products." (Emphasize your methodology and ability to translate insights into action.) Company & Culture Questions:

• "What interests you most about OutSystems and our mission to lead in the agentic era?" (Showcase your research and alignment with the company's vision.)

• "How do you ensure alignment with product management and engineering teams, especially in a remote, cross-functional environment?" (Highlight your collaboration and communication strategies.)

• "How do you see AI changing product design, and what is your approach to designing for human-AI collaboration?" (Demonstrate your understanding of the UX-UAX-AX spectrum and your forward-thinking perspective.) Portfolio Presentation Strategy:

• Storytelling: Frame each case study as a narrative: the problem, your journey (process), your solutions, and the outcome.

• Visual Clarity: Use high-quality visuals for mockups and prototypes, but ensure they are supporting your narrative, not overpowering it.

• Focus on Rationale: Be prepared to defend every design decision, explaining the "why" behind your choices, especially concerning user needs and business goals.

• Highlight AI/AX Elements: If applicable, clearly demarcate any work or thought process related to AI integration or human-AI interaction. If not directly experienced, discuss hypothetical approaches.

• Engage and Interact: Treat the portfolio review as a conversation. Be open to questions and adapt your presentation based on the interviewer's interests.

📝 Enhancement Note: Prepare specific examples demonstrating leadership, problem-solving, and your understanding of AI's impact on user experience. Be ready to articulate how you would design for human-AI collaboration within OutSystems' platform.

📌 Application Steps

To apply for this Lead Product Designer position:

• Submit your application through the OutSystems careers portal (https://outsystems.wd503.myworkdayjobs.com/OutSystems).

• Tailor your resume: Highlight your 5+ years of UX/Product Design experience, B2B SaaS background, leadership achievements, and any relevant experience with AI or complex enterprise software. Quantify your impact where possible.

• Curate your portfolio: Select your strongest projects that showcase end-to-end design process, leadership, and ideally, any experience or thought process related to AI/AX. Ensure clear case study narratives with measurable outcomes.

• Prepare for the interview: Research OutSystems, its platform, and its position in the AI development landscape. Practice articulating your design process, leadership philosophy, and your approach to human-AI collaboration.

• Study the UX-UAX-AX spectrum: Familiarize yourself with this concept as it's central to the role's focus on agentic experiences.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.