Junior Design Consultant at Rentokil Initial Group

📍 Job Overview

Job Title: Junior Design Consultant

Company: Rentokil Initial Group

Location: Cheshunt, England, United Kingdom

Job Type: Full-time

Category: Sales Operations / GTM Support

Date Posted: 2026-09-07

Experience Level: 0-2 Years

Remote Status: Hybrid

🚀 Role Summary

This role is focused on driving GTM initiatives through direct client engagement and sales, with an emphasis on creative solutions and customer space transformation.
The position involves significant field-based work, requiring proactive lead generation and diligent customer relationship management to meet sales targets.
Success in this role is measured by achieving Key Performance Indicators (KPIs) and revenue targets within a defined territory.
It requires a blend of sales acumen, customer service excellence, and creative flair to offer Ambius services effectively.

📝 Enhancement Note: While the job title is "Junior Design Consultant," the core responsibilities and required skills align strongly with a junior sales or business development role within a GTM framework, specifically focused on selling Ambius's plant and scenting services. The "design" aspect refers to the consultative approach in transforming client spaces, rather than traditional graphic or product design. This role is positioned to contribute directly to revenue generation through client acquisition and retention.

📈 Primary Responsibilities

Proactively generate new business leads and sales opportunities within a designated territory through field visits, networking, and proactive outreach.
Nurture and develop strong, long-term relationships with new and existing customers by understanding their needs and offering tailored Ambius service solutions.
Deliver exceptional customer service, ensuring client satisfaction and fostering repeat business and positive referrals.
Consistently achieve and exceed set Key Performance Indicators (KPIs) and revenue targets through effective sales strategies and execution.
Collaborate with internal Rentokil Initial teams to share market insights, customer feedback, and best practices for GTM alignment.
Manage a personal schedule efficiently, balancing field sales activities, administrative tasks, and customer follow-ups.
Present and articulate the value proposition of Ambius's plant and scenting services to potential clients, demonstrating creative solutions for their spaces.

📝 Enhancement Note: The responsibilities emphasize a proactive, field-based sales approach. The "nurturing relationships" aspect points to account management responsibilities within a junior capacity, focusing on customer retention and upselling opportunities. Achieving KPIs and targets is a critical GTM metric that this role directly influences.

🎓 Skills & Qualifications

Education:

While no specific degree is mandated, a background demonstrating strong analytical and problem-solving capabilities is beneficial. A degree or certification in business, sales, marketing, or a related field can be advantageous. Experience:
0-2 years of experience in a client-facing role, preferably within sales, retail, or customer service environments.
Proven ability to manage a territory or client portfolio and work towards achieving defined targets. Required Skills:
Full UK driving licence held for more than two years, with no more than six penalty points.
Strong self-motivation and a demonstrably target-driven mindset.
Excellent problem-solving skills, with the ability to identify and address customer needs effectively.
Superior customer service and communication skills, both verbal and written, for clear and persuasive client interactions.
Outgoing personality with a naturally creative aptitude and an ability to think outside the box. Preferred Skills:
Prior background in retail or direct sales, providing a foundation for face-to-face customer engagement.
Familiarity with CRM systems for lead tracking, customer data management, and sales pipeline visibility.
Experience in consultative selling or solution-based selling approaches.
Basic understanding of interior design principles or an appreciation for aesthetic environments.

📝 Enhancement Note: The emphasis on a UK driving licence and a clean record is crucial for a field-based role. The preference for retail or sales backgrounds highlights the need for practical, customer-facing experience. The "creative and eccentric" descriptor suggests a need for individuals who can think innovatively about space enhancement and client solutions.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

While a formal portfolio isn't explicitly requested, candidates are encouraged to prepare examples of past successes in sales, customer service, or creative projects.
Demonstrate an ability to articulate how you've met or exceeded targets in previous roles, with quantifiable results where possible.
Showcase examples of creative problem-solving or unique approaches to customer challenges.
Be prepared to discuss how you would approach territory management and lead generation strategies. Process Documentation:
Candidates should be ready to discuss their personal sales process, including lead qualification, needs assessment, proposal development, and closing techniques.
Articulate how they would document customer interactions, manage follow-ups, and utilize CRM systems for efficiency.
Explain how they would track their own performance against KPIs and identify areas for personal process improvement.

📝 Enhancement Note: For a junior role, the "portfolio" is more about demonstrating potential and past achievements through discussion rather than a formal document. The focus is on understanding the candidate's approach to sales processes, customer engagement, and target achievement.

💵 Compensation & Benefits

Salary Range:

Basic Salary: £27,053 per annum
London Weighting: £1,000 per annum (for roles covering Zone 1-6)
Travel Allowance: £3,264 per annum (Zone 1-6)
Expected OTE (On-Target Earnings): £36,000 per annum, inclusive of bonus and commission schemes.

Benefits:

Company vehicle and fuel card for business travel.
Regular bonus and commission schemes tied to performance.
Mobile phone and tablet for business use.
Uniform provided.
Discount scheme (RI Rewards) offering cashback and discounts from over 3,000 retailers.
Relocation package of up to £5,000 for candidates moving more than 2 hours away.
Opportunity to contribute to a Private Healthcare scheme.
Enrolment in the company pension scheme.
Employee Assistance Programme (EAP) offering 24/7 confidential support.
Long service recognition, including additional annual leave.
Refer a Friend bonus scheme (up to £1,000). Working Hours:
Full-time, permanent role: 37.5 hours per week.
Standard working days: Monday to Friday.

📝 Enhancement Note: The salary structure includes a base, allowances, and a significant performance-based component (OTE). The OTE of £36,000 is an expectation, not a guarantee, and is dependent on achieving sales targets. The benefits package is comprehensive, reflecting a commitment to employee well-being and financial security, with a notable relocation assistance for suitable candidates.

🎯 Team & Company Context

🏢 Company Culture

Industry: Business Services (Pest Control, Hygiene, Plants & Scenting)

Company Size: Large (FTSE100 company operating in over 90 countries)

Founded: Rentokil Initial is a long-established company, with roots tracing back to the early 20th century.

Team Structure:

The Junior Design Consultant will likely be part of a regional sales team, reporting to a Sales Manager or Team Leader.
This role involves close collaboration with other Ambius service providers, sales colleagues, and potentially customer support teams within Rentokil Initial.
The structure supports field-based professionals with regional management oversight. Methodology:
A strong emphasis on a "People First" approach, valuing individuals and their development.
Data-driven decision-making is implied by the focus on KPIs and performance metrics.
A commitment to continuous improvement in service delivery and customer satisfaction.
Emphasis on innovation within service offerings, as indicated by the "creative" requirement for the role.

Company Website: https://www.rentokil-initial.com/

📝 Enhancement Note: Rentokil Initial's FTSE100 status indicates a stable, global organization with established processes and a structured approach to business. The "People First" and "Right People, Doing the Right Things and in the Right Way" ethos suggests a culture that values employee development and ethical business practices, which is crucial for GTM roles involving direct client interaction.

📈 Career & Growth Analysis

Operations Career Level: Junior/Entry-Level Sales & GTM Role

This role serves as an entry point into a client-facing sales career within the business services sector. It focuses on foundational sales skills, territory management, and customer relationship building. Reporting Structure:
Typically reports to a Sales Manager or Regional Sales Lead who provides guidance, training, and performance management.
May have dotted-line reporting or strong collaboration with other functional departments like operations, customer service, and marketing for lead generation and service delivery support. Operations Impact:
Directly contributes to revenue generation through new client acquisition and retention.
Plays a key role in expanding market share for Ambius's plant and scenting services.
The quality of customer interactions and service delivery impacts brand perception and customer loyalty, indirectly influencing overall business performance. Growth Opportunities:
Sales Progression: Opportunity to advance to Senior Design Consultant, Key Account Manager, or Sales Team Leader roles by demonstrating consistent performance and leadership potential.
Skill Development: Extensive training provided by Rentokil Initial, focusing on sales techniques, product knowledge, customer service, and potentially business management.
Cross-Functional Moves: Potential to move into other areas of the business, such as operations management, customer success, or marketing, leveraging acquired GTM experience.
Leadership Training: Development programs may be available for high-performing individuals to transition into leadership or management positions.

📝 Enhancement Note: This role is framed as a stepping stone. The emphasis on training and a "salary grading system linked to performance" suggests a structured career path for ambitious individuals within Rentokil Initial's sales and GTM functions.

🌐 Work Environment

Office Type: Hybrid - Primarily field-based with potential for office-based support or team meetings.

Office Location(s): The role is based in Cheshunt, England, covering London and surrounding areas. This implies a territory that requires significant travel.

Workspace Context:

The primary workspace is a company vehicle and client locations (offices, pubs, hotels, shopping centres, etc.).
Requires self-discipline and organization to manage time effectively between client visits and administrative tasks.
Access to a mobile phone and tablet will support communication, scheduling, and data entry.
Collaboration often occurs remotely via phone/email or during scheduled team meetings. Work Schedule:
Standard 37.5-hour work week, Monday to Friday.
While hours are fixed, the daily schedule will be driven by client appointments and territory coverage needs, requiring flexibility.
Field-based nature means significant time will be spent travelling and on client sites.

📝 Enhancement Note: The hybrid nature of this role heavily leans towards field operations. The "workspace" is dynamic and client-centric, demanding a high degree of autonomy and time management from the consultant.

📄 Application & Portfolio Review Process

Interview Process:

Initial Screening: Likely a phone or video call with an HR representative or recruiter to assess basic qualifications, driving licence status, and cultural fit.
First Interview: Face-to-face or video interview with the hiring manager (e.g., Sales Manager) to delve into sales experience, problem-solving abilities, customer service approach, and creative thinking. Expect behavioral questions.
Case Study/Presentation (Potential): Candidates might be asked to prepare a short presentation on how they would approach a specific sales scenario or territory, or to discuss a past success relevant to the role.
Final Interview: May involve meeting with a senior leader or a panel to confirm suitability and discuss career aspirations.
DBS Check: A Disclosure and Barring Service check may be required depending on the specific client sites visited.

Portfolio Review Tips:

Prepare to discuss specific examples from your CV that highlight your sales achievements, customer service skills, and ability to meet targets.
For a "Design Consultant" role, be ready to articulate how you approach understanding a client's space and needs, and how you would propose solutions.
If you have examples of creative problem-solving or unique sales strategies, have them ready to share.
Focus on quantifiable results: "Increased sales by X%", "Improved customer retention by Y%", "Generated Z leads per week." Challenge Preparation:
Be prepared for questions about how you handle rejection, manage difficult customers, or motivate yourself to achieve targets.
Think about how you would plan your week to cover a territory effectively while ensuring excellent customer service.
Consider scenarios where you had to think creatively to solve a customer's problem or close a deal.
Research Rentokil Initial and Ambius: understand their services, target markets, and company values.

📝 Enhancement Note: Given the junior nature, the focus will be on potential, attitude, and foundational skills rather than extensive prior experience or a formal portfolio. Demonstrating enthusiasm, a willingness to learn, and a strong work ethic will be key.

🛠 Tools & Technology Stack

Primary Tools:

Company Vehicle: Essential for territory coverage and client visits.
Mobile Phone & Tablet: Used for communication, scheduling, CRM access, and potentially digital sales collateral.
CRM System (e.g., Salesforce, Microsoft Dynamics, or proprietary Rentokil system): For managing leads, customer accounts, sales pipeline, and performance tracking.
Microsoft Office Suite / Google Workspace: For general productivity, email, scheduling, and basic reporting.

Analytics & Reporting:

Basic reporting dashboards within the CRM system to track personal sales performance against KPIs.
May involve using company-provided reporting tools to analyze territory performance and identify opportunities. CRM & Automation:
CRM system for core sales process management.
Potential for automated communication or task reminders within the CRM.

📝 Enhancement Note: Proficiency with a CRM system is highly advantageous, even for a junior role, as it's central to managing sales activities and performance tracking. The company likely has a standardized set of tools for field sales professionals.

👥 Team Culture & Values

Operations Values:

People First: A core value emphasizing employee well-being, development, and creating a supportive work environment.
Customer Focus: Dedication to providing excellent service and solutions that meet customer needs.
Integrity & Ethics: Conducting business in a responsible and honest manner, as expected from a FTSE100 company.
Efficiency & Drive: A culture that encourages individuals to be self-motivated, target-driven, and to optimize their work processes.
Innovation: Encouraging creative thinking and new approaches to service delivery and problem-solving.

Collaboration Style:

Field-Centric: Collaboration often happens remotely or during structured team meetings.
Cross-Functional: Requires effective communication with sales, operations, and support teams to ensure seamless customer experience.
Performance-Oriented: Team members are likely encouraged to share best practices and support each other in achieving collective GTM goals.

📝 Enhancement Note: The "People First" ethos is a significant cultural indicator, suggesting a company that invests in its employees. The blend of individual drive (target-driven) and collaborative support is typical of successful GTM teams.

⚡ Challenges & Growth Opportunities

Challenges:

Territory Management: Effectively balancing client visits, prospecting, and administrative tasks across a potentially large geographical area.
Sales Target Pressure: Consistently meeting ambitious sales targets in a competitive market.
Customer Acquisition: Overcoming initial customer resistance and demonstrating the value of Ambius services.
Adapting to Diverse Clients: Tailoring sales approaches to a wide range of business types (hotels, pubs, offices, etc.).

Learning & Development Opportunities:

Formal Sales Training: Comprehensive programs provided by Rentokil Initial to build sales skills, product knowledge, and GTM strategies.
Mentorship: Opportunities to learn from experienced sales managers and senior consultants.
Industry Exposure: Gaining deep insights into the business services sector, specifically plantscaping and scenting solutions.
Career Pathing: Clear pathways for advancement within the sales organization and potentially other departments.

📝 Enhancement Note: The challenges are typical for a junior sales role, emphasizing the need for resilience, strong time management, and a proactive mindset. The growth opportunities are significant, highlighting the company's investment in employee development.

💡 Interview Preparation

Strategy Questions:

"Describe your approach to managing your daily schedule and prioritizing tasks when working remotely/in the field."
"How would you go about identifying and approaching potential new clients for Ambius services in a new territory?"
"Walk me through a time you had to overcome a customer's objection or resistance to a product or service."
"How do you stay motivated to achieve sales targets, especially during challenging periods?" Company & Culture Questions:
"What interests you about Rentokil Initial and the Ambius brand specifically?"
"How do you align with our company values, particularly 'People First' and 'Integrity'?"
"Describe your ideal work environment and how you best collaborate with a team."
"What are your long-term career aspirations, and how does this role fit into them?" Portfolio Presentation Strategy:
Focus on Achievements: If discussing past roles, highlight specific accomplishments using the STAR method (Situation, Task, Action, Result).
Quantify Results: Use numbers and data whenever possible to demonstrate impact (e.g., "increased sales by 15%", "managed a portfolio of 50+ clients").
Showcase Problem-Solving: Be ready to discuss a challenging situation and how you creatively resolved it.
Articulate Your Sales Process: Clearly explain how you approach engaging with a client from initial contact to closing.

📝 Enhancement Note: Interview preparation should focus on demonstrating enthusiasm, a proactive sales mindset, strong communication skills, and an understanding of the company's values and services. Be ready to provide concrete examples that showcase your potential.

📌 Application Steps

To apply for this operations position:

Submit your application through the provided link on the Workable platform.
Tailor Your Resume: Highlight any relevant sales, customer service, or customer-facing retail experience. Quantify achievements wherever possible and ensure your driving licence status is clearly noted.
Prepare Your Elevator Pitch: Be ready to concisely explain why you are a good fit for a Junior Design Consultant role, emphasizing your creativity, drive, and customer focus.
Research Rentokil Initial & Ambius: Understand their services, target markets, and company mission. Familiarize yourself with their "People First" culture.
Practice Interview Responses: Prepare for behavioral and situational questions, focusing on demonstrating your problem-solving skills, target-driven attitude, and excellent communication abilities.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Junior Design Consultant