Junior Design Consultant

📍 Job Overview

Job Title: Junior Design Consultant

Company: Rentokil Initial Group

Location: Enfield, England, United Kingdom

Job Type: Full-Time

Category: Sales Operations / GTM Support

Date Posted: 2026-09-07

Experience Level: Junior (0-2 years)

Remote Status: Hybrid

🚀 Role Summary

• This role focuses on field-based sales and client relationship management within the Ambius division of Rentokil Initial.

• Key responsibilities include lead generation, customer nurturing, and achieving sales targets through creative space transformation.

• It requires a blend of sales acumen, customer service excellence, and a creative flair for design solutions.

• The position offers a structured career path with significant earning potential through performance-based incentives.

📝 Enhancement Note: While the title is "Junior Design Consultant," the core responsibilities and requirements heavily lean towards a Sales Development Representative (SDR) or Field Sales Executive role with a creative component. The "design" aspect appears to be about consulting on and selling Ambius's services (plants, scenting, festive decorations) rather than hands-on graphic or interior design. Therefore, this enhancement will frame it within a GTM/Sales Operations context.

📈 Primary Responsibilities

• Field-Based Lead Generation: Proactively identify and generate new business opportunities by engaging with potential clients in commercial spaces, including hotels, shopping centers, pubs, and offices.

• Customer Relationship Management: Nurture and develop strong, lasting relationships with both new and existing clients by understanding their needs and offering tailored Ambius solutions.

• Sales Target Achievement: Consistently work towards and achieve Key Performance Indicators (KPIs) and sales targets through effective sales strategies and client engagement.

• Consultative Selling: Offer expert advice and creative solutions related to interior plantscaping, scenting, and seasonal decorations to enhance customer environments.

• Service Delivery Oversight: Collaborate with internal teams to ensure seamless delivery and customer satisfaction for Ambius services.

• Market Intelligence: Gather insights on market trends, competitor activities, and customer feedback to inform sales strategies and service offerings.

📝 Enhancement Note: The raw description emphasizes "selling the services which are responsible for lovely-smelling hotel lobbies, Christmas decorations in shopping centres, hanging baskets and floral displays that you see in pubs and office receptions." This confirms the role is about selling Ambius's service offerings rather than direct design execution. The responsibilities have been framed to reflect this sales-centric, consultative approach.

🎓 Skills & Qualifications

Education: While no specific degree is listed, a background in a creative field, business, marketing, or a related discipline would be advantageous.

Experience: 0-2 years of experience in a client-facing role, with a preference for backgrounds in retail sales, field sales, or customer service.

Required Skills:

• Full UK Driving Licence: Held for over two years with a maximum of six penalty points.

• Self-Motivation & Target-Driven: Ability to work independently, manage time effectively, and consistently strive to meet and exceed sales quotas.

• Problem-Solving: Aptitude for identifying client needs and developing creative, effective solutions.

• Customer Service Excellence: Proven ability to deliver exceptional service and build rapport with clients.

• Communication Skills: Strong verbal and written communication skills for engaging with diverse clientele and internal teams.

• Creativity: An outgoing, naturally creative, and innovative mindset to conceptualize and propose Ambius solutions.

Preferred Skills:

• Retail or Sales Background: Previous experience in face-to-face sales environments is highly beneficial for understanding customer interactions and sales cycles.

• Lead Generation Experience: Familiarity with prospecting techniques and identifying potential sales opportunities.

• Basic Design Sensibility: An understanding of aesthetics and how visual elements (like plants and decor) can impact a space.

📝 Enhancement Note: The "outgoing, naturally creative and perhaps slightly eccentric individual" requirement suggests a need for personality and a willingness to think outside the box, which is crucial for a consultative sales role that deals with aesthetics and client perception. The experience level is inferred from "Junior" and the 0-2 year AI-derived field.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Sales Case Studies: Examples of successful sales engagements, highlighting how you identified client needs, proposed solutions, and closed deals. Focus on quantifiable results where possible.

• Client Relationship Examples: Demonstrations of how you have built and maintained strong relationships with clients over time, including examples of proactive communication and problem resolution.

• Creative Solution Concepts: While not a formal design portfolio, be prepared to articulate how you would approach conceptualizing Ambius solutions for different types of client spaces (e.g., a hotel lobby vs. an office reception).

• Performance Metrics: If available, examples of how you have tracked and achieved personal sales targets or KPIs in previous roles.

Process Documentation:

• Sales Process Understanding: Ability to articulate a basic sales process, from lead generation to closing and post-sale follow-up.

• Customer Service Protocols: Familiarity with best practices for customer interaction, complaint handling, and service recovery.

• Workflow Management: Experience in managing a daily/weekly schedule, prioritizing tasks, and optimizing routes for field-based work.

📝 Enhancement Note: For a junior sales role focused on field operations, a traditional "process portfolio" is less common. The emphasis here is on demonstrating an understanding of sales processes and client management through examples and the ability to articulate their approach, rather than formal documentation.

💵 Compensation & Benefits

Salary Range:

• Base Salary: £27,053 per annum

• London Weighting: £1,000 per annum (for roles covering London)

• Travel Allowance: £3,264 per annum (Zone 1-6)

• Expected On-Target Earnings (OTE): £36,000 per annum (including bonus and commission schemes)

Benefits:

• Company Vehicle: Provided for business use.

• Fuel Card: To cover business-related travel expenses.

• Commission & Bonus Schemes: Performance-based incentives offering significant earning potential.

• Mobile Phone & Tablet: Essential tools for communication and client management.

• Uniform: Provided for professional appearance.

• Discount Scheme: Access to exclusive discounts and cashback offers through RI Rewards.

• Relocation Package: Up to £5,000 assistance for candidates moving from over 2 hours away.

• Private Healthcare Scheme: Opportunity to contribute for enhanced health coverage.

• Company Pension Scheme: Contributory pension plan.

• Employee Assistance Programme (EAP): Free, 24/7 confidential support service for employees and their families.

• Long Service Recognition: Additional annual leave entitlement after five years of service.

• Refer a Friend Program: Earn up to £1,000 for successful referrals.

Working Hours:

• Full-time, permanent role.

• Monday to Friday.

• 37.5 hours per week.

📝 Enhancement Note: The salary is clearly outlined, with a transparent OTE structure that incentivizes performance. The London weighting and travel allowance are specific to the area covered. The benefits package is comprehensive, reflecting a large FTSE100 company's commitment to employee well-being and retention. The "work-life balance" statement is interpreted as a standard full-time contract, with the expectation of field work during business hours.

🎯 Team & Company Context

🏢 Company Culture

Industry: Business Services (Pest Control, Hygiene Services, Interior Landscaping & Scenting). Rentokil Initial is a FTSE100 company operating in over 90 countries.

Company Size: Large Enterprise (FTSE100 company with global operations, likely thousands of employees worldwide). This provides stability and resources.

Founded: Rentokil was founded in 1925, with a long history of growth and diversification. Ambius is a specialized brand within the group.

Team Structure:

• Ambius Division: This role sits within the Ambius business unit, focusing on interior landscaping and scenting solutions.

• Field Sales Team: You will be part of a regional field sales team, likely reporting to a Sales Manager or Regional Sales Director.

• Cross-Functional Collaboration: Collaboration will occur with other Ambius service delivery teams, potentially other Rentokil Initial divisions (e.g., pest control, hygiene) for integrated solutions, and support functions like customer service and operations.

Methodology:

• Data-Driven Sales: While creative, sales decisions and performance tracking will rely on data from CRM systems and sales reports.

• Customer-Centric Approach: Emphasis on understanding and meeting client needs to foster long-term partnerships.

• Efficiency & Optimization: Focus on optimizing sales routes, time management, and service delivery to ensure profitability and client satisfaction.

Company Website: https://www.rentokil-initial.com/

📝 Enhancement Note: The company's scale and FTSE100 status suggest a structured, professional environment with established processes. The Ambius brand provides a niche focus within a larger conglomerate, offering specialized product/service knowledge. The "People First" and "Right People, Doing the Right Things and in the Right Way" ethos indicates a focus on employee development and ethical conduct.

📈 Career & Growth Analysis

Operations Career Level: Junior Sales/Consulting. This is an entry-level to early-career position, designed to build foundational sales skills, product knowledge, and client management experience within a specific service line (Ambius).

Reporting Structure: Typically reports to a Sales Manager or Regional Sales Lead within the Ambius division. The structure will be hierarchical, common in large sales organizations.

Operations Impact: The role directly impacts revenue generation by acquiring new clients and expanding existing business. Success in this role contributes to the overall growth and market share of the Ambius brand and Rentokil Initial Group.

Growth Opportunities:

• Sales Progression: Advancement to Senior Design Consultant, Key Account Manager, or Sales Team Lead roles, managing larger territories or client portfolios.

• Specialization: Deepen expertise in specific Ambius service areas (e.g., large-scale installations, corporate accounts) or transition into related GTM functions.

• Leadership Development: Potential to move into management roles, overseeing sales teams, after demonstrating consistent high performance and leadership potential.

• Cross-Divisional Mobility: Opportunities to explore roles in other Rentokil Initial divisions (e.g., Pest Control Sales, Hygiene Services) based on interest and performance.

📝 Enhancement Note: The "Salary grading system - linked to performance" suggests a clear career ladder for ambitious individuals. The role is positioned as a stepping stone within a large organization, offering diverse paths for growth beyond the initial field sales function.

🌐 Work Environment

Office Type: Hybrid. While field-based for client interactions, there will likely be a home base or a regional office for administrative tasks, team meetings, and training. The role involves significant travel within a designated territory.

Office Location(s): Primarily covers London and surrounding areas. The primary branch mentioned is Croydon, but the role is field-based across a broad geographical area.

Workspace Context:

• Field-Centric: The primary workspace is the client's location or your company vehicle.

• Mobile Office: Requires proficiency in managing work remotely using provided tools (tablet, mobile phone).

• Collaborative Opportunities: Regular interaction with sales colleagues, managers, and potentially service technicians during team meetings or joint client visits.

• Tools & Technology: Access to a company vehicle, fuel card, mobile phone, and tablet are essential for daily operations.

Work Schedule: Standard business hours (Monday-Friday, 37.5 hours/week) are expected, but flexibility may be required to accommodate client appointments and sales opportunities outside of typical hours. Effective time management is crucial for balancing field work, administrative tasks, and personal commitments.

📝 Enhancement Note: The "Hybrid" designation, combined with "field-based," means the candidate should expect to be out of a fixed office for a significant portion of their work week, with administrative duties performed remotely or from a designated base.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely a phone or video call with an HR representative or recruiter to assess basic qualifications, motivation, and cultural fit.

• Hiring Manager Interview: In-depth discussion with the Sales Manager focusing on sales experience, problem-solving abilities, understanding of the role, and creativity. This is where your consultative sales approach will be evaluated.

• Field Ride-Along/Case Study: Potentially a practical assessment where you accompany a senior team member on client visits or are given a scenario to present a sales strategy for a specific client type.

• Final Interview: May involve meeting with a senior leader or a panel to confirm suitability and discuss career progression.

Portfolio Review Tips:

• Focus on Achievements: For this role, highlight quantifiable sales achievements (e.g., % increase in sales, number of new clients acquired, revenue generated).

• Demonstrate Process: Clearly articulate your approach to lead generation, client needs assessment, solution proposal, and closing. Use the STAR method (Situation, Task, Action, Result) for behavioral questions.

• Showcase Creativity: Be ready to discuss how you've used creative thinking to solve problems or present solutions in past roles, even if not directly design-related.

• Highlight Customer Service: Provide examples of exceptional customer service and how you've built strong client relationships.

• Tailor to Ambius: Research Ambius's services and be prepared to explain how your skills align with selling plants, scenting, and decor solutions.

Challenge Preparation:

• Sales Scenario: Be prepared for scenarios asking how you would approach a cold call, handle an objection, or propose a solution for a specific business need (e.g., improving ambiance in a hotel lobby).

• Territory Management: Discuss how you would plan your week, prioritize leads, and manage travel within a designated sales territory.

• Creative Pitch: Practice articulating a brief, compelling pitch for Ambius services, highlighting benefits and value proposition.

📝 Enhancement Note: The "Be Yourself in Your Application!" note from the company suggests that authenticity and personality are highly valued, alongside professional skills. This should be reflected in both the application materials and interview responses.

🛠 Tools & Technology Stack

Primary Tools:

• CRM System (e.g., Salesforce, Microsoft Dynamics): Essential for managing leads, accounts, sales pipelines, and tracking performance. Proficiency in using a CRM to manage a territory and client interactions is crucial.

• Mobile Device (Tablet/Smartphone): Used for communication, accessing CRM, scheduling, presentations, and potentially digital order taking.

• Company Vehicle: A primary tool for transportation and conducting field sales activities.

Analytics & Reporting:

• Sales Dashboards: Understanding how to read and interpret sales performance dashboards within the CRM to monitor KPIs and identify areas for improvement.

• Reporting Tools: Familiarity with generating basic sales reports or understanding reports provided by management.

CRM & Automation:

• Sales Automation Features: Understanding how CRM functionalities can automate tasks like follow-up reminders or lead scoring.

• Communication Platforms (e.g., Outlook, Teams): For internal and external communication, scheduling, and collaboration.

📝 Enhancement Note: While specific tools aren't named, proficiency with standard CRM platforms and mobile productivity tools is a given for a modern field sales role. The emphasis is on using these tools to manage sales activities effectively.

👥 Team Culture & Values

Operations Values:

• People First: A commitment to valuing and supporting employees, recognizing their contributions, and prioritizing well-being.

• Right People, Right Things, Right Way: Emphasis on hiring skilled and motivated individuals, focusing on ethical and effective execution of tasks, and adhering to company standards.

• Innovation: Encouraging new ideas and creative solutions, particularly relevant to the Ambius brand's focus on enhancing client spaces.

• Efficiency & Performance: Driving towards achieving targets and optimizing processes to deliver value to clients and the business.

• Customer Focus: Dedication to understanding and exceeding customer expectations.

Collaboration Style:

• Team-Oriented: While often working independently in the field, there's an expectation of collaboration with colleagues and managers for support, strategy, and knowledge sharing.

• Proactive Communication: Regular updates to management and coordination with service teams are essential for seamless operations.

• Feedback Culture: Openness to receiving and providing constructive feedback to foster continuous improvement within the sales team.

📝 Enhancement Note: The company explicitly states its values and ethos. Candidates should research these and be prepared to articulate how their own work style and values align with Rentokil Initial's principles, especially the "People First" and "Right Way" aspects.

⚡ Challenges & Growth Opportunities

Challenges:

• Territory Management: Effectively covering a large geographical area, prioritizing leads, and managing time efficiently to maximize sales opportunities.

• Lead Conversion: Converting cold leads into active clients requires strong persuasion, problem-solving, and relationship-building skills.

• Creative Solution Articulation: Clearly communicating the value and aesthetic impact of Ambius services to diverse client types.

• Market Competition: Navigating a competitive landscape for interior design, landscaping, and scenting services.

• Adapting to Client Needs: Understanding and catering to the unique requirements and budgets of various businesses.

Learning & Development Opportunities:

• Sales Training: Comprehensive training on Ambius products/services, sales techniques, and CRM usage.

• Product Knowledge: Deepening expertise in interior plants, floral design, scenting technologies, and seasonal decor.

• Mentorship: Opportunities to learn from experienced sales professionals and managers within the Rentokil Initial network.

• Performance-Based Advancement: Clear pathways for promotion and increased earning potential tied to achieving sales targets.

📝 Enhancement Note: The role presents a classic challenge for field sales: balancing autonomy with accountability, and creative consultation with rigorous sales targets. The growth opportunities are significant for high performers within a large corporate structure.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for generating new sales leads in a field-based role." (Focus on proactive methods, research, and networking).

• "How would you approach a potential client who has never considered interior plants or scenting for their business?" (Highlight needs assessment, benefit articulation, and overcoming objections).

• "Walk me through a time you had to creatively solve a problem for a customer." (Use STAR method, emphasizing your thought process and the positive outcome). Company & Culture Questions:

• "What do you know about Rentokil Initial and the Ambius brand?" (Demonstrate research into their services, values, and market position).

• "How do you align with our company values, particularly 'People First' and 'Doing the Right Way'?" (Provide specific examples of how you embody these values in your work).

• "How do you manage your time and prioritize tasks when working remotely and traveling extensively?" (Emphasize organizational skills, planning, and use of tools). Portfolio Presentation Strategy:

• Quantify Achievements: If you have previous sales experience, be ready to present metrics like revenue generated, client acquisition numbers, or conversion rates.

• Illustrate Process: Use examples to explain your sales cycle, from initial contact to closing and follow-up.

• Showcase Problem-Solving: Prepare a concise case study of a challenging client situation you resolved effectively.

• Articulate Creative Thinking: Be ready to discuss how you've applied creativity to sales or customer service scenarios.

📝 Enhancement Note: The company's emphasis on "Be Yourself" means while preparing is crucial, the delivery should be authentic and enthusiastic. Demonstrating passion for sales and for enhancing client environments will be key.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided link on Workable.

• Resume Optimization: Tailor your resume to highlight any experience in sales, customer service, lead generation, or client relationship management. Quantify achievements wherever possible using numbers and percentages.

• Portfolio Preparation: Gather examples of successful sales engagements, customer service interactions, and any instances where you used creative problem-solving. Be ready to discuss these verbally.

• Company Research: Thoroughly research Rentokil Initial, the Ambius brand, their services, and their stated company values. Understand their market position and target clientele.

• Interview Practice: Practice answering common sales interview questions, behavioral questions, and questions related to time management and creative problem-solving. Be prepared to articulate your understanding of the role and your motivation for applying.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.